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IndustryARC

Global Personal Emergency Response Systems (PERS) Market

(2013-2020)

By Type (Landline-based PERS, Mobile PERS and Standalone Devices), By End Users
(Home-based, Senior Living Facilities and Assisted Living Facilities) & By Geography

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TABLE OF CONTENTS
1. Global Personal Emergency Response Systems Market Overview
1.1. Introduction
1.2. Classification
2. Executive Summary
3. Global Personal Emergency Response Systems Market Landscape
3.1. Market Share Analysis
3.2. Comparative Analysis
3.2.1.

Product Benchmarking

3.2.2.

End User Profiling

3.2.3.

Patent Analysis

4. Global Personal Emergency Response Systems - Market Forces

4.1. Market Drivers
4.2. Market Constraints
4.3. Market Challenges
4.4. Attractiveness of the Industry
4.4.1.

Power of Suppliers

4.4.2.

Power of Customers

4.4.3.

Threat of New entrants

4.4.4.

Threat of Substitution

4.4.5.

Degree of Competition

5. Global Personal Emergency Response Systems Government Regulations

5.1. North America
5.2. Europe

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5.3. APAC
5.4. RoW
6. Global Personal Emergency Response Systems Market Strategic Analysis
6.1. Value Chain Analysis
6.2. Pricing Analysis
6.3. Opportunity Analysis
6.4. Product/Market Life Cycle Analysis
7. Global Personal Emergency Response Systems Market - Classification
7.1. Global Personal Emergency Response Systems Market Classification By Type
7.1.1.

Landline-based Personal Emergency Response Systems

7.1.2.

Mobile Personal Emergency Response Systems

7.1.3.

Standalone Personal Emergency Response Systems

7.2. Global Personal Emergency Response Systems Market Classification By End Users
7.2.1.

Home-based Users

7.2.2.

Senior Living Facilities

7.2.3.

Assisted Living Facilities

7.3. Global Personal Emergency Response Systems Market Geographic Analysis

7.3.1.

North America

7.3.1.1.

The U.S.

7.3.1.2.

Canada

7.3.1.3.

Mexico

7.3.2.

Europe

7.3.2.1.

United Kingdom

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7.3.2.2.

Germany

7.3.2.3.

France

7.3.2.4.

Italy

7.3.2.5.

Spain

7.3.2.6.

Others

7.3.3.

APAC

7.3.3.1.

China

7.3.3.2.

Australia

7.3.3.3.

Japan

7.3.3.4.

New Zealand

7.3.3.5.

India

7.3.3.6.

Others

7.3.4.

ROW

7.3.4.1.

Brazil

7.3.4.2.

Saudi Arabia

7.3.4.3.

South Africa

7.3.4.4.

Russia

7.3.4.5.

Others

8. Market Entropy
8.1. Most Dominant Strategy Partnerships
8.2. New Product Launches
8.3. Mergers & Acquisitions
8.4. Partnerships

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8.5. Business Expansion

9. Global Personal Emergency Response Systems - Company Profiles (Overview, Financials,
SWOT Analysis Top 5 Companies, Developments, Product Portfolio)
9.1. ADT LLC (dba ADT Security Services)
9.2. AlertOne Services LLC
9.3. Bay Alarm Medical Company
9.4. Careline UK Monitoring Limited
9.5. Galaxy Medical Alert Systems
9.6. Life Alert Emergency Response, Inc
9.7. Life Guardian Technologies LLC
9.8. Lifefone Personal Response Services
9.9. Lifestation, Inc
9.10. Logicmark, LLC
9.11. MobileHelp
9.12. Koninklijke Philips N.V (Lifeline)
9.13. MYTREX, Inc. (dba Rescue Alert)
9.14. Tunstall Healthcare (UK) Ltd
9.15. Valued Relationships, Inc
10. Appendix
10.1.

Abbreviations

10.2.

Sources

10.3.

Research Methodology

10.4.

Bibliography

10.5.

Expert Insights

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10.6.

The ARC Advantage

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LIST OF TABLES
Table 1 Product Benchmarking for PERS Market By Products and Pricing ($)
Table 2 Global Population above 65 Years of Age (Millions)
Table 3 U.S. Population Over 65 Years (Millions) and Dependency Ratio (%), 2013-2050
Table 4 Global PERS Market Pricing Analysis, By Major Not-for-Profit Organizations ($)
Table 5 Global Personal Emergency Response Systems Market Revenue, By Type, 2013-2020 ($m)
Table 6 Global Personal Emergency Response Systems Market Volume, By Type, 2013-2020
(Million Units)
Table 7 Landline-based Personal Emergency Response Systems Market Volume, By Geography,
2013-2020 (Million Units)
Table 8 Landline-based Personal Emergency Response Systems Market Volume, By Geography,
2013-2020 (Million Units)
Table 9 Mobile Personal Emergency Response Systems Market Revenue, By Geography, 20132020 ($m)
Table 10 Mobile Personal Emergency Response Systems Volume, By Geography, 2013-2020
(Million Units)
Table 11 Standalone Personal Emergency Response Systems Market Revenue, By Geography, 20132020 ($m)
Table 12 Standalone Personal Emergency Response Systems Market Volume, By Geography,
2013-2020 (Million Units)
Table 13 Global Personal Emergency Response Systems Market Revenue, By End-User, 20132020 ($m)
Table 14 Global Personal Emergency Response Systems Market Volume, By End-User, 2013-2020
(Million Units)
Table 15 Personal Emergency Response Systems Market Revenue, Home-based Users, By
Geography, 2013-2020 ($m)
Table 16 Personal Emergency Response Systems Market Volume, Home-based Users, By
Geography, 2013-2020 (Million Units)
Table 17 Personal Emergency Response Systems Market Revenue, Senior Living Facilities, By
Geography, 2013-2020 ($m)
Table 18 Personal Emergency Response Systems Market Volume, Senior Living Facilities, By
Geography, 2013-2020 (Million Units)

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Table 19 Personal Emergency Response Systems Market Revenue, Assisted Living Facilities, By
Geography, 2013-2020 ($m)
Table 20 Personal Emergency Response Systems Market Volume, Assisted Living Facilities, By
Geography, 2013-2020 (Million Units)
Table 21 Global Personal Emergency Response Systems Market Revenue, By Geography, 20132020 ($m)
Table 22 North America: Personal Emergency Response Systems Market Revenue, By Country,
2013-2020 ($m)
Table 23 North America: Personal Emergency Response Systems Market Revenue, By Type of
PERS, 2013-2020 ($m)
Table 24 North America: Personal Emergency Response Systems Market Volume, By Type of
PERS, 2013-2020 (Million Units)
Table 25 North America: Personal Emergency Response Systems Market Revenue, By End-Users,
2013-2020 ($m)
Table 26 North America: Personal Emergency Response Systems Market Volume, By End-Users,
2013-2020 (Million Units)
Table 27 U.S.: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 28 Canada: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 29 Mexico: Personal Emergency Response Systems Market Revenue, , 2013-2020 ($m)
Table 30 Europe: Personal Emergency Response Systems Market Revenue, By Country, 2013-2020
($m)
Table 31 Europe: Personal Emergency Response Systems Market Revenue, By Type of PERS,
2013-2020 ($m)
Table 32 Europe: Personal Emergency Response Systems Market Volume, By Type of PERS,
2013-2020 (Million Units)
Table 33 Europe: Personal Emergency Response Systems Market Revenue, By End-Users, 20132020 ($m)
Table 34 Europe: Personal Emergency Response Systems Market Volume, By End-Users, 20132020 (Million Units)
Table 35 U.K.: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 36 Germany: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 37 France: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)

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Table 38 Italy: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 39 Spain: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 40 Europe Others: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 41 APAC: Personal Emergency Response Systems Market Revenue, By Geography, 20132020 ($m)
Table 42 APAC : Personal Emergency Response Systems Market Revenue, By Type of PERS,
2013-2020 ($m)
Table 43 APAC: Personal Emergency Response Systems Market Volume, By Type of PERS, 20132020 (Million Units)
Table 44 APAC: Personal Emergency Response Systems Market Revenue, By End-Users, 20132020 ($m)
Table 45 APAC: Personal Emergency Response Systems Market Volume, By End-Users, 20132020 (Million Units)
Table 46 China: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 47 Australia: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 48 Japan: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 49 New Zealand: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 50 India: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 51 APAC Others: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 52 RoW: Personal Emergency Response Systems Market Revenue, By Country, 2013-2020
($m)
Table 53 RoW: Personal Emergency Response Systems Market Revenue, By Type of PERS, 20132020 ($m)
Table 54 RoW: Personal Emergency Response Systems Market Volume, By Type of PERS, 20132020 (Million Units)
Table 55 RoW: Personal Emergency Response Systems Market Revenue, By End-User, 2013-2020
($m)
Table 56 RoW: Personal Emergency Response Systems Market Volume, By End-User, 2013-2020
(Million Units)
Table 57 Brazil: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 58 Saudi Arabia: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 59 South Africa: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)

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Table 60 Russia: Personal Emergency Response Systems Market Revenue, 2013-2020 ($m)
Table 61 RoW Others: Personal Emergency Response Systems Market Revenue, , 2013-2020 ($m)
Table 62 Philips: Total Annual Sales, 2010-12 ($ billion)
Table 63 Philips: Total Annual Sales By Sector, 2010-12 ($ billion)
Table 64 Philips: Annual Sales Of R&D By Sector, 2010-12 ($m)
Table 65 Philips: Total Annual Sales As Per Geography In Healthcare Sector, 2010-12 ($ billion)

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LIST OF FIGURES
Figure1 Global PERS Market Revenue, By Device Type 2013 (%)
Figure2 Global PERS Market Revenue, By Geography, 2013 (%)
Figure3 Personal Emergency Response Systems (PERS) Market, Classification, By Type of System
Figure4 Personal Emergency Response Systems (PERS) Market Classification, By End-User
Figure5 Global PERS Market Share Analysis, 2013 (%)
Figure6 Personal Emergency Response Systems - Patent Analysis, 2011-2014
Figure7 Personal Emergency Response Systems - Patent Analysis, By Companies, 2012-2014
Figure8 Number of Senior Citizens Using Mobile Phones and Internet, U.S., 2013 (%)
Figure9 Personal Emergency Response Systems - Value Chain Analysis
Figure10 Global PERS Market Average Selling Price Analysis, By Type of System, 2013-2020 ($)
Figure11 Global PERS Market, Product/Market Lifecycle Analysis
Figure12 Global Personal Emergency Response Systems Market, By Type, 2013 (%)
Figure13 Global Landline-based PERS Market, By Geography, 2013 (%)
Figure14 Global Landline-based Personal Emergency Response Systems Market Revenue, By Type,
2013-2020 ($m)
Figure15 Global Mobile PERS Market, By Geography, 2013 (%)
Figure16 Global Standalone PERS Market, By Geography, 2013 (%)
Figure17 Global Personal Emergency Response Systems Market, By End-User, 2013 (%)
Figure18 Global Personal Emergency Response Systems Market, By Geography, 2013 (%)
Figure19 North America PERS Market, By Country, 2013 (%)
Figure20 Europe PERS Market, By Country, 2013 (%)
Figure21 APAC PERS Market, By Country, 2013 (%)
Figure22 ROW PERS Market, By Country, 2013 (%)
Figure23 Global PERS Market, By Type of Development, 2012-2014
Figure24 Global PERS Market Development, By Key Manufacturers, 2013
Figure25 Global PERS Market Product Launches (2011-2014)
Figure26 Global PERS Market PARTNERSHIPS (2011-2014)
Figure27 Careline UK Net Revenue in the U.K., By Region, 2013 (%)

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1. GLOBAL PERSONAL EMERGENCY RESPONSE SYSTEMS

MARKET OVERVIEW
1.1 REPORT SCOPE
Personal Emergency Response Systems (PERS) are medical devices that are used by individuals to
call for emergency medical help. These innovative devices contact the emergency care services or the
users family members through a panic button placed in wearable devices such as belts, pendants or
wristbands.
The global market for Personal Emergency Response Systems has been segmented by the types of
systems and end users who make use of these systems. Based on the types of systems, the global
market is classified into landline-based, mobile and standalone device types of PERS. The end users
for this market include home-based users, senior living facilities and assisted living facilities. Each of
these segmentations has been studied to give a comprehensive analysis of the Global Personal
Emergency Response Systems Market.
The overall market has also been presented from the perspective of different geographic locations
into standard geographic regions and key economies for this market. Competitive landscape is
highlighted and the market players are profiled with attributes of company overview, financial
overview, business strategies, product portfolio and recent developments. Market shares of the key
players for 2014 are provided. The prominent players profiled in this report are Philips Lifeline,
Connect America, Valued Relationships, Inc., Bay Alarm Medical, Life Alert Emergency Response
Inc. and others.
The report contains the most detailed and in-depth segmentation and analysis of the Global
Personal Emergency Response Systems Market during the period 2013 - 2020.

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STAKEHOLDERS

The following are the prominent stakeholders in the global market for personal emergency response
systems.
Raw material suppliers
Original equipment manufacturers
Contract manufacturers
Service providers
Distributors
Wholesalers and Retailers
Company R&D and Research Institutes
Health Insurance Players
Regulatory authorities
End Users

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2. EXECUTIVE SUMMARY
The Global Personal Emergency Response System (PERS) market is a diversified healthcare
monitoring devices market which caters to the people in need of immediate medical attention. Apart
from use by patients to beckon help during emergency, these devices are also used by people in
general, to ensure safety and security when living or travelling alone. The global PERS market serves
different end-users across the healthcare industry including individual users, assisted living facilities
and senior living facilities.
The usage of personal emergency response systems is increasing with the growing demand for home
healthcare devices the across the globe as they promise safety and medical security while being
affordable and easily accessible. The upcoming fall detection sensors are revolutionizing the PERS
market as these are enabled with automatic emergency sensing capabilities, allowing the users to
connect to the monitoring care centers in case of an accidental fall where the patient is unconscious
and cannot call for help or press the panic button. Furthermore, these devices are further enhanced
with GPS technology which enables the medical professionals to locate the user in case of an
emergency.

Revenue ($bn)

SAMPLE FIGURE: GLOBAL PERS MARKET REVENUE, BY DEVICE TYPE, 20132020 ($BN)

Landline
Mobile
Standalone

2013

2014

2015

2016

2017

2018

2019

2020

Source: IndustryARC Analysis, Expert Insights

Landline-based PERS accounted for the majority share in the global PERS market throughout the
period under study, owing to their extensive presence from a few decades. This type of devices is
widely preferred by seniors as it is easy to use; and the connections are more reliable. However, the

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increased mobile phone penetration is set to propel the mobile PERS market segment. The mobile
PERS market is projected to grow at a CAGR of 6.38% to reach $1.88 billion by 2020. According to
the U.S. Administration of Aging, out of the total number of the elderly people who are over the age
of 65 years having broadband access at home, 90% of them own a cell phone. However, standalone
devices are estimated to be the fastest growing segment of this market owing to their compactness,
affordability and accessibility mainly due to their integrated GPS and GSM features.

SAMPLE TABLE: Global PERS Market Revenue, By Geography, 2013-2020 ($m)

Geography

2013

2014

2015

North
2,279.4 xx
xx
America
Europe
xx
xx
xx
APAC
xx
xx
xx
RoW
xx
xx
xx
TOTAL
xx
xx
xx
Source: IndustryARC Analysis, Expert Insights

2016

2017

2018

2019

2020

xx

xx

xx

xx

xx

CAGR
(2014 2020)
Xx%

xx
xx
xx
xx

xx
xx
xx
xx

xx
xx
xx
xx

xx
xx
xx
xx

xx
xx
xx
8,405.3

Xx%
11.3%
Xx%
5.8%

The global PERS market is set to grow at 5.8% through the forecast period to generate $8.4 billion
revenue by 2020. Fastest growth of 11.3% is projected in the APAC region, owing to rise in number
of innovations and developments as well as the shift in demographics towards aging population. In
2013, North America and Europe held 40% and 37% shares respectively, in the global PERS
market. These regions are mature and have an established subscriber base. PERS market in these
regions will grow due to technological advancements and rising awareness towards personal
healthcare and monitoring.

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KEY MARKET INSIGHTS

The home-based individuals constituted the largest end-user group, accounting for 61%
of the global PERS market revenue in 2013. The growing trend of retired adults and
senior citizens opting to lead an active life in independent living communities will drive
the demand for PERS in this segment.
North America held the largest share in the global PERS market, followed by Europe in
2013. The market in APAC region is projected to grow at the fastest pace owing to the
improvements in healthcare infrastructure and economies of the Asian countries.
Landline PERS system is the largest revenue-generating segment in the global PERS
market throughout the forecast period and exhibits a stable growth of 5.1% through
2020 owing to the preference of landline systems by the elderly population over the
mobiles for communication. Less operational complexity and high reliability of these
devices are responsible for the users to choose them over other types of PERS devices.
The mobile PERS market is estimated to grow substantially owing to the boom in the
number of smartphone users and the mobility it provides to the baby boomers in terms
of developing an independent and active lifestyle while staying in touch with their
families.
Logicmark launched a new GPS-enabled mobile PERS device SentryPal in April,
2014. The system also features an innovative geo-fencing technology for enhanced
safety.
Bay Alarm Medical in May, 2014 has introduced GPS Mobile Help Button, a new GPSequipped mobile PERS that uses the AT&T cellular network. The device offers GPS
tracking and one-button calling to the companys monitoring center.
FirstResponseSystem.com in January, 2015 has announced its latest product line
highlighting the new generation GPS enabled mobile medical alert device which features
automatic fall detection and alarm applications.

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10.3 RESEARCH METHODOLOGY

The quantitative and qualitative data collected for the Global Personal Emergency Response
Systems Market report is from a combination of secondary and primary sources. Research interviews
were conducted with executives and/or mangers in the key manufacturing companies and related
organizations. These Key Opinion Leaders (KOLs) were then provided a questionnaire to gather
quantitative and qualitative inputs on their operations, performance, strategies and views on the
overall market, including key developments and trends. Data from interviews is consolidated,
checked for consistency and accuracy, and the final market numbers are again validated by experts.
The global PERS market was split by type, end user and geography based on different factors like
primary and secondary sources, understanding of the number of companies operating in each
segment and also KOL insights.
We have used various secondary sources such as directories, articles, white papers, newsletters,
annual reports and paid databases such as OneSource, Hoovers and Factiva to identify and collect
information for extensive commercial study of the global personal emergency response systems
market.
The approach towards finding information regarding the market and forecasting has been quite
extensive. The key players in the market and its value chain were identified through secondary
research and their market opinions were also gathered in a similar way through telephonic interviews
and questionnaires. Interviews with key opinion leaders such as managers and marketing personnel
were used extensively in understanding the need and emergence of the PERS market.
We also have extensive database of contacts which were used to conduct primary interviews and
also to get their inputs using questionnaires.

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THE ARC ADVANTAGE

An analytical model lies at the core of our process, ensuring logical consistency throughout
our research. We complement the model with secondary data and interviews with industry
experts to reflect the latest trends. With our final expert validation, we provide you with
only the most accurate and actionable intelligence.

THE ARC PROCESS

Analytical
Method
1. Granular
breakdown of
drivers into
factors
2. Validate all
factors in terms
of their present
impact on the
market
3. Assign weights
to these factors in
terms of their
relevance and
impact on the
market
4. Build the
Analytical Model
ANALYTICAL MODEL

Base Method

1. Get a topdown estimate of

the market
2. Follow it up
with a bottom-up
estimate of the
market
3. Check
forconsistency
and new growth
factors that are
relevant over the
next 10 Years

4. Build the Base

model
BASE MODEL

Consolidation
Method
1. Granular
breakdown of
drivers into
factors
2. Validate all
factors in terms
of their present
impact on the
market.
3. Assign weights
to these factors in
terms of their
relevance and
impact on the
market.
4. Build the
Consolidated
Model

Delphi
Verification
1. Verify the
findings of the
model with
experts from
across the value
chain
2. Verify the
findings with
players across
small and large
enterprises
3. Tweak the
model and add
new factors
4. Finalize the
ARC Model

CONSOLIDATED MODEL

ARC MODEL

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