Appendix 2 Observation

Sheet
Observation
(Hazards and Consequences)
1

Fire extinguishers are not well

enough for
The office.

4
5

Door not showing any emergency

exit
signs which could lead to serious
loss in
Case of fire.
There are no first aid facilities
provided to

Control Measure
(Immediate and
longer
term action)

Timescale

Organisation should New equipments :need to provide

some
1 month
More fire
extinguishers.
Emergency
Need installation of lighting :-

proper emergency
Lighting.
Provide first aid kit
and
train staff for first
Treat minor injuries.
aid
Uneven floor can lead to the trip
Repair of the
hazard
affected
Area is required.
Cables in walkways can cause slips, Clear all extra
trips
cables
And other hazards.
and properly tight
Other cables
together.
A microwave wire seems damaged Need to repair the
could
wire
and check if any
cause fire, short circuit etc.
other
Wire is damaged.
Good shift pattern seems could
save the
Organisation should
Tiredness and stress to the
need to carry on
workers.
these
Patterns.
High-via jackets provided to
workers to
Provide proper
Save any impact with vehicles.
information to wear
high-via jacket in
the
Yard.
Petrol bottle found on the floor
could
It need to put in the
Safe place and
Cause fire.
labelled.

1 week
First aid kit:- 1 week
Training:- 3 weeks
Floor repair:- 6
months
Cables:- immediate

Wire repair:Immediate
N/A

Information:- when
Needed

Bottle removal:Immediate

10

Separate area for smokers is

provided is
Helping to minimize any fire
hazard.

Train the workers to Training:- when

smoke only at the

Needed
Smoking area
allocated.
Allocation of
11 Separate route not provided for the separate
Separate route:- 6
pedestrians could cause a accident route for
with
pedestrians
Months
The vehicles.
should need to take
Place.
There is no proper lighting in the
Proper lighting
12 yard
system
Lighting:- 1 month
could cause accident in night time. should need to take
place to avoid any
Accident.
Refreshment spillages in the staff
Training is required Cleaning:13 kitchen
to
immediate
staff about spillage
could cause slipping hazard.
and
Training:- when
area should need to
be
Needed
clean on regular
basis.
Company van is reversing with no
14 warning
Van need to fit
Bleeper:- 2 weeks
reversing bleeper
bleepers could lead to impact with and a
Training:- 1 month
workers and pedestrians.
worker should be
trained as a banks
man
who will then
control
reversing vehicles.
Workers are working in rainy
Raining suits:-1
15 weather
Proper raining suits week
should need to
without wearing any raining suit.
provide
to the workers.
Yard is much congested could
Training:16 cause
Need to train the
immediate
workers to drive
collision with other vehicles.
slowly
Signs:- 3 weeks
and also place some
speed signs.
There are some restricted vision
17 area in
Need to place some Mirrors:- 1 month
the yard could cause collision with
other
mirrors to clear the Supervision:- when
vehicles and pedestrians.
view and some
Needed
supervision

Company vehicle seems sound

18 from the
silencer could cause accident,
fines, etc.

The drivers found doing over

19 speeding on
the vehicles could lead to the
serious

20

21

22

23

24

provided
for the drivers.
Maintenance
required
to the vehicle and
regular check
should be
in place to check
vehicles.

Maintenance:Immediate

Training:Training required for immediate

the drivers and

supervisor need to
accidents.
give
them information
and
some instructions
for
driving.
Very high step at the entrance door There should be
of the
sign
office could cause slips and trips
hazard.
like (mind the step)
need to in place at
the
entrance door.
Drivers using their mobile phones
Provide them a
to
latest
connected with the office while
walkie talkie system
driving
to
leads serious accident/fines etc.
avoid these serious
accidents.
Car washer provided in the yard but Need to make a
no
good
drainage system waste water could drainage system for
cause
the
injuries.
waste water to
minimize the
injuries of
slips and trips.
Good system of bin waste removal
is
Keep up to date
seemed at the site office could
workers if there is
minimize
any
the hazards like fire, health.
change in place or
system.
Lack of training has been seemed
Training is required
to use
to
the workers to use
fire fighting equipments could lead of

Sign:- 1 week

Walkie talkie:- 1
Month

Drainage:- 2
months

N/A

Training:- 1 month

difficulty in case of fire.

No emergency lighting in the yard

25 could
lead some serious injuries.

fire fighting
equipments and
give
the proper
instructions.
Need to provide
emergency lighting
to
avoid injuries.

Emergency
lighting:- 3
Weeks

1. Introduction
At 04th February 2015, a health and safety inspection of Mega Cabs at
Kempegowda International Airport Bengaluru was carried out. The purpose of
the inspection was to identify acknowledge a good practice of current health
and safety in the organisation and recommend any remedial actions need to be
taken.
Mega Cabs was born in 2001 to serve an India that was fast becoming more
cosmopolitan and demanding of refined comforts. As pioneers, mega cabs
were the first to offer world-class urban travel with great value-for-money.
Their reliability and transparency helped earn their customers trust and that
grew to become Indias largest radio taxi network. They now have a presence
in 6 cities Delhi, Kolkata, Bangalore, Chandigarh, Amritsar and Ludhiana and
provide dedicated services at 5 airports. And they are accelerating towards
adding at least 6 more cities by 2016. At their office in Bengaluru consists of
one office room, a guest room, a staff room, a kitchen, a toilet, a car parking
area for 50 cars and 3 more car parking areas for 300 cars, about 35 workers
including drivers, controllers, managers, accountant, etc. the workers working
24/7, 365 days in a year according to their appropriate shifts.

2. Executive Summary
At the completion of the inspection it could be seen that there are some
issues in organisation concern with the employer and employees as well. Lots
of issues could be resolved by investing a little time or a little cost that could
result in increase in productivity, compliance with the legal requirements and
most importantly, protection of the workforce.
The important key issues about the health and safety point of view are:-

Drivers need training to properly inspect the cars before driving, not
speeding in yard and instruction to report of any problem they facing.

Improving the layout to create a better work environment and in place

drainage system for the wastage water from the car washer.
Everyone needs to train how to use the fire equipments in case of
emergency.
Provide first aid equipments as immediate basis.

A quick analysis of cost shown in the recommendations shows that these to be

relatively compared to possible improvements in the business and when compared
to fines etc. for noncompliance.

3. Main findings

3.1 Vehicles:The standard of the vehicles inspection system was very poor as in the
observation noted that a company van making a sound from silencer was not
reported to the supervisor by the driver. Also there is very tight turning at site
and no mirrors are allocated and not proper lighting in the yard. The drivers do
not do any care to drive the cars within speed limits. There are also no signs
posted as discussed in the observation and no separate way allocated to the
pedestrians.
These all problem shows that there is lack of co-operation and lack of
communication system within the organisation and all the above problems are
seems to be clear violation of The health and safety (safety signs and signals)
regulation 1996 and also international labour office 1995.
The organisation should need to take some steps like train the drivers, restrict
them to drive within the speed limits, provide proper lighting to save their cost
if any accidents happen.
No cost will occur to train the drivers but may be a little cost about
Rs70583.31INR for lighting and mirrors.
3.2 Work Environment:The work environment of the organisation was also seems not very good. As in
the observation found that the uneven floor of the office could cause some slips
injuries and no drainage system provided for the waste water of the car washer
area could also leading to the serious hazards for the workers and the
pedestrians as well.
All of the above issues for the work environment show that the directors of
the organisation violating their duties under Constitution of India from
1950, articles 14-16, 19(1)(c), 23-24, 38, and 41-43A.
So the organisation should need to improve the workplace environment to
repair that uneven floor and make proper drainage system for the waste water
within 6 month time and train employees to keep clean the area they using.
No cost for training the employees but there might be about 141101.55 costs
for the repair of floor and drainage system.
3.3 Fire:It is seemed during observation that fire extinguishers equipments provided
by the organisation is not well enough for that area and also as mentioned in
the observation that one bottle with full of petrol was found on the floor could
cause fire, slips and trips, etc. and also the main issue was the workers dont

know how to use those fire fighting equipments in the case of fire.

My recommendation would be to remove that petrol bottle immediately and

keep it in the safe place and give training to the workers to using the fire
fighting equipments so organisation could face low level of loss in case of fire.
No cost will occur to train the workers and also the removal of the petrol bottle.
3.4 Housekeeping:The standard of housekeeping was also poor as noticed in the observation,
some cables were found in the walkway could cause some slips and trips or may
cause some more hazards and also in the kitchen there are some refreshment
spillages found which could cause slips and trips and fire as well.
The recommendation to solve the housekeeping issue is to complete cleaning
and tidying regime for the workplace. There should be Regular workplace check
in place either weekly or monthly. It would improve the apparent poor health and
safety culture and to be at no cost to the company.
3.5 Electricity:One microwave found in the kitchen which has damaged wire could cause fire at
any time.
This is not in compliance with provision and use of work equipments Karnataka
State Fire Services Act in 1964
The wire of the microwave should need to repair as immediate basis and
allocate a proper safety checks for the equipments.
It will cost about Rs200 to replace that wire could save a big loss to the
company.
3.6 First aid:In the observation, it was found that there is no first aid facility provided to the
workers to face any minor injuries which could cause a big loss to the company.

Organisation should need to provide first aid equipments to the workers on

immediate basis. It could cost about Rs500 to provide those equipments.
3.7 Personal Protective Equipments:As we see in the in the observation, in the rainy weather the workers are
working and not wearing any raining suits.
This is also employer responsibility to provide the raining suits to
employees under Constitution of India from 1950, articles 14-16, 19(1)
(c), 23-24, 38, and 41-43A.
This could be a minor cost to buy raining suits to avoid ill health of the
employees.

3.8 Signage:There are no signs found at the entrance of the office door as the step is very
high as seemed in the observation and also the car parking yard is very
congested and no signs in the yard for slow speed or for pedestrians. There is
violation of the safety signs and signals regulation 1996.

These signs need to be in place within 3 months time and cost of the signs will
be about Rs35500 INR to the organisation will save some serious accidents.

4. Conclusion
In this health and safety inspection, 25 observations has been identified with in
the workplace of Mega Cabs indicates that the workplace is not only guilty of
breaches in health and safety legislation but everyone within the management
structure have accountable and admit liability for these findings. This report
finds that there is a very poor health and safety culture in the organisation
ranging from the highest position of the management chain down to bottom.
There are lot of factors of the poor health and safety standard in the organisation
such as lack of leadership and commitment from the management in developing
a positive health and safety culture and serious lack of communication, training
and consultation system. The policy is not fit and it requires revision to find out
what proactive measures need to be taken to improve the health and safety
standard.
It seems to be the lack of safe system of work but by doing the programme of
induction and some refresher training should improve the standard and also
improve the moral of the workers , by having regular safety inspections, safety
surveys and safety tours will show to staff that management do have a positive
attitude within the organisation.
There is a need to form a committee, who is responsible for health and safety
issues and engaging the workforce and encourage them to report any issue or
problem they facing.

Appendix 1 - Declaration
Candidate and course provider declarations:
For completion by the candidate:
I declare that the work submitted for this practical application assessment i.e.
the completed observation sheets and the report to management, is my own
work. I recognise that contravention of this statement constitutes malpractice
and may result in my being subject to the penalties set out in the NEBOSH
Malpractice policy.
Name
(Print)

Signature
Date

I_______________________

___________
23th MARCH 2014

For completion by a course provider representative (e.g. internal

practical assessor):
I declare that the work marked is identical to that received from the candidate. I
recognise that contravention of this statement constitutes malpractice and may
result in my being subject to the penalties set out in the NEBOSH Malpractice
policy.
Name (Print)

___________________________________

Signature

___________________________________

Date

___________________________________

For completion by the course providers internal practical assessor:

I declare that I have marked this work and am both qualified and approved by
NEBOSH to do so. I recognise that contravention of this statement constitutes
malpractice and may result in my being subject to the penalties set out in the
NEBOSH Malpractice policy.
Name (Print)

___________________________________

Signature

___________________________________

Date

___________________________________

NB: This declaration must be completed in full, submitted and retained

with the candidates script. If this declaration is not submitted the
candidates result may be declared void.

Appendix 2 Observation
Sheet
Observation
(Hazards and Consequences)
1

Fire extinguishers are not well

enough for
The office.

4
5

Door not showing any emergency

exit
signs which could lead to serious
loss in
Case of fire.
There are no first aid facilities
provided to

Control Measure
(Immediate and
longer
term action)

Timescale

Organisation should New equipments :need to provide

some
1 month
More fire
extinguishers.
Emergency
Need installation of lighting :-

proper emergency
Lighting.
Provide first aid kit
and
train staff for first
Treat minor injuries.
aid
Uneven floor can lead to the trip
Repair of the
hazard
affected
Area is required.
Cables in walkways can cause slips, Clear all extra
trips
cables
And other hazards.
and properly tight
Other cables
together.
A microwave wire seems damaged Need to repair the
could
wire
and check if any
cause fire, short circuit etc.
other
Wire is damaged.
Good shift pattern seems could
save the
Organisation should
Tiredness and stress to the
need to carry on
workers.
these
Patterns.
High-via jackets provided to
workers to
Provide proper
Save any impact with vehicles.
information to wear
high-via jacket in
the
Yard.
Petrol bottle found on the floor
could
It need to put in the
Safe place and
Cause fire.
labelled.

1 week
First aid kit:- 1 week
Training:- 3 weeks
Floor repair:- 6
months
Cables:- immediate

Wire repair:Immediate
N/A

Information:- when
Needed

Bottle removal:Immediate

10

11

12

13

14

Separate area for smokers is

provided is
Helping to minimize any fire
hazard.

Train the workers to Training:- when

smoke only at the

Smoking area
allocated.
Allocation of
Separate route not provided for the separate
pedestrians could cause a accident route for
with
pedestrians
The vehicles.
should need to take
Place.
There is no proper lighting in the
Proper lighting
yard
system
could cause accident in night time. should need to take
place to avoid any
Accident.
Refreshment spillages in the staff
Training is required
kitchen
to
staff about spillage
could cause slipping hazard.
and
area should need to
be
clean on regular
basis.
Company van is reversing with no
warning
Van need to fit
reversing bleeper
bleepers could lead to impact with and a
workers and pedestrians.
worker should be
trained as a banks
man
who will then
control

Needed

Separate route:- 6
Months

Lighting:- 1 month

Cleaning:immediate
Training:- when
Needed

Bleeper:- 2 weeks
Training:- 1 month

reversing vehicles.
Workers are working in rainy
15 weather
without wearing any raining suit.
Yard is much congested could
16 cause
collision with other vehicles.

There are some restricted vision

17 area in
the yard could cause collision with
other
vehicles and pedestrians.

Proper raining suits

should need to
provide
to the workers.

Raining suits:-1
week

Training:Need to train the

immediate
workers to drive
slowly
Signs:- 3 weeks
and also place some
speed signs.
Need to place some Mirrors:- 1 month
mirrors to clear the
view and some
supervision

Supervision:- when
Needed

Company vehicle seems sound

18 from the
silencer could cause accident,
fines, etc.

The drivers found doing over

19 speeding on
the vehicles could lead to the
serious

20

21

22

23

24

provided
for the drivers.
Maintenance
required
to the vehicle and
regular check
should be
in place to check
vehicles.

Maintenance:Immediate

Training:Training required for immediate

the drivers and

supervisor need to
accidents.
give
them information
and
some instructions
for
driving.
Very high step at the entrance door There should be
of the
sign
office could cause slips and trips
hazard.
like (mind the step)
need to in place at
the
entrance door.
Drivers using their mobile phones
Provide them a
to
latest
connected with the office while
walkie talkie system
driving
to
leads serious accident/fines etc.
avoid these serious
accidents.
Car washer provided in the yard but Need to make a
no
good
drainage system waste water could drainage system for
cause
the
injuries.
waste water to
minimize the
injuries of
slips and trips.
Good system of bin waste removal
is
Keep up to date
seemed at the site office could
workers if there is
minimize
any
the hazards like fire, health.
change in place or
system.
Lack of training has been seemed
Training is required
to use
to
the workers to use
fire fighting equipments could lead of

Sign:- 1 week

Walkie talkie:- 1
Month

Drainage:- 2
months

N/A

Training:- 1 month

difficulty in case of fire.

No emergency lighting in the yard

25 could
lead some serious injuries.

fire fighting
equipments and
give
the proper
instructions.
Need to provide
emergency lighting
to
avoid injuries.

Emergency
lighting:- 3
Weeks

Appendix 3 Recommendation Sheet

Recommendation
1

Likely resource
implication
Provide the fire extinguishers About
and
Rs30000 INR
also train the workers, how to needs to
use
provide
fire
those.
extinguishers
and about an
hour for
training.
First aid kit need to provide
A very small
for the
cost
workers.
will be
associated to
purchase first
aid
kit.
Clearing of cables to avoid
tripping.
An hour for a
person to clear
cables.

Repair of floor and drainage

system in place for car wash

wastage water.
Train drivers to inspect the
cars

8
9

Priority

Target Date

medium

Within a
month

High

Immediate

High

Immediate

Repair would
low
cost Rs142000
INR in all.
Just an hour
need to
explain
them.

before using and not over

speeding.
Need to in place some speed
signs
It will cost the
company
and mirrors in the yard.
about
Rs70000 INR.
Petrol bottle need to remove
and
It will take only
keep it in a safe place.
10 minutes not
more cost.
Clearance of refreshment
spillage
Limited labour
in the kitchen.
cost will occur.
Damaged wire of microwave
will
Repair will cost
about Rs3500
need to repair.
INR for
the

Within 6
months

High

Immediate

medium

Within a
month

High

Immediate

Medium

Immediate

High

Immediate

10

11
12

microwave.
Raining suits
Provide raining suit to the
will
Medium
employees for rainy weather. cost limited
amount.
Need to put sign at entrance It could be
of
minor
Medium
office door.
cost.
Need to do some
Wideness of
arrangements to
the
Low
avoid the congestion problem
in
yard could be
the yard.
bigger cost for
the company.

Within a week

Within 2 weeks
Within a year