INSTRUCTION: Read all questions carefully and answer them on the answer sheet provided (OMR).

1. The following statements are among the reasons why IT is very important nowadays EXCEPT
____________.
A. increase in administration costs
B. improve staff productivity
C. assist in the design & manufacture of products
D. speedup business process
2. ________ is/are a collection of unprocessed items, which can include text, numbers, images, audio
and video.
A. Data
B. Programs
C. Information
D. Instructions
3. What are the five main components of a computer system?
A. CPU, CD-rom, mouse, keyboard, sound card
B. Memory, Video Card, Monitor, Software, Hardware.
C. Modem, Keyboard, Word Processor, Printer, Screen.
D. CPU, memory, system bus, input, output
4. _________________ consists of the programs that control or maintain the operations of the
computer and its devices.
A. Application software
B. System software
C. Information system
D. A communications device
5. Which of the following operating systems is produced by IBM?
A. OS-2
B. Windows
C. DOS
D. UNIX
6. A compiler (called object code) is a translating program which _______________.
A. translates instruction of a high level language into machine language (from source code)

B. translates entire source program into machine language program (Interpreter)

C. it is not involved in programs execution
D. All of above
7. Programs designed to perform specific tasks is known as ___________.
A. system software
B. application software
C. utility programs
D. operating system
8. The term Internet backbone refers to _____________.
A. the software that operates a Web server.
B. the hardware components required for accessing the Web.
C. a set of numbers comprising an Internet address.
D. the main pathway used by all data traffic on the Internet.
9. Which of these is a protocol that connecting to a remote computer and a TCP/IP service that runs
on a remote computer to make it accessible to other computers.
A. HTTP
B. FTP
C. SMTP
D. Telnet
10. The font and font size settings in the Font group reflect the settings of the ___________.
A. entire document
B. header and footer
C. body of the document
D. text currently containing the insertion point
11. Which view in MS-Word 2007 can't display graphics?
A. Full Screen Reading View
B. Print Layout View
C. Web Layout View
D. None of these
12. An international group of industry and university representatives, whose primary responsibility is to
monitor the development of web technology is ___________.

A. ISOC
B. W3C
C. ICANN
D. IAB
13. Which of the following is not contained in a URL?
A. Protocol name
B. Site location
C. Organization name
D. Organization location
14. Which one of these is not the protocol used by electronic mail messaging?
A. NNTP
B. SMTP
C. POP
D. IMAP
15. In MS-Word 2007, the default lines to drop for drop cap is __________.
A. 4 lines
B. 3 lines
C. 2 lines
D. 8 lines
16. If your Word document does not fill the screen, you can click the ____ button in the upper-right
corner of the window.
A. Maximize
B. Restore Up
C. Full Screen
D. Page Layout
17. To access the Word Options dialog box in MS-Word 2007, click the ________.
A. Office Button
B. Quick Access Toolbar
C. Options button on the Home tab
D. Office button on the Quick Access Toolbar

18. Which Word 2007 WordArts statement is CORRECT?

A. Word 2007 WordArt feature can make display text more prominent and eye-catching
B. It allows you to use special effects such as bending, twisting and rotating text in your documents
C. You can apply different styles of WordArt effects to the text and resized it to fit your needs
D. All of the above
19. In order to save an existing document with a different name you need to ____________.
A. Use the Save as.. command
B. Retype the document and give it a different name
C. Copy and paste the original document to a new document and then save
D. Use Windows Explorer to copy the document to a different location and then rename it
20. How can you highlight text without using the mouse?
A. It is impossible
B. Use the F5 key
C. Use the arrow keys while holding down a Ctrl key
D. Use the arrow keys while holding down a Shift key
21. What would you see while spell checking the phrase "My father was write"?
A. The word "write" is misspelled
B. No errors
C. The verb of the phrase will be highlighted
D. A blue squiggly underline under the word "write"

22. Which statement is CORRECT concerning spreadsheet?

A. A computer application that simulates a paper, accounting worksheet
B. Cell reference not uniquely identifies a cell
C. Consists of column letter and row number
D. All of the above
23. Which statement is WRONG concerning types of Cell Entries in spreadsheet?
A. Constant can be a numeric value only
B. Function is a predefined computational task

C. Formula usually begins with an equal sign

D. Formula is a combination of numeric constants, cell references, arithmetic operators, and functions
24. A worksheet in Excel 2007 consists of ______columns.
A. 16,084
B. 16,184
C. 16,284
D. 16,384
25. _________ displays the address of the current active cell where you work in the worksheet.
A. Ribbon
B. Quick Access Toolbar
C. Name box
D. Office button
26. _________ reports information about the worksheet and provides shortcuts for changing the view
and the zoom.
A. Worksheet area
B. Status Bar
C. Sheet Tab
D. Formula Bar
27. _________ use this tab when changing the display of the Worksheet area and the data it contains.
A. Data
B. Page Layout
C. Review
D. View
28. Which Excel 2007 formula statement is CORRECT.
A. A formula is an equation that performs operations on worksheet data
B. Operands can be values, text, cell references, ranges, defined names, or function names
C. Operators are symbols used to represent the various arithmetic and comparison operations you
can perform on the operands.
D. All statements above are correct.
29. In Excel 2007 formula, the error message such as _________ means Excel does not recognize
text contain within a formula.

A. ####
B. #REF!
C. #Name?
D. #error!
30. Excel has over ____ built-in functions divided into various function categories.
A. 250
B. 300
C. 350
D. 400
31. The syntax for the IF function is _____________.
A. =IF (logical_test, value_if_false, value_if_true)
B. =IF (logical_test, value_if_true, value_if_true)
C. =IF (logical_test, value_if_true, value_if_false)
D. =IF (logical_test, value_if_false, value_if_false)
32. In spreadsheet, which button can be used to move the cell to the top edge of the current region?
A. Home
B. Ctrl-Home
C. Page Up
D. Ctrl +
33. The syntax for the FV function is ______________.
A. = FV(type,nper,pmt,pv,rate)
B. = FV(pv,nper,pmt,rate,type)
C. = FV(rate,pmt,nper,pv,type)
D. = FV(rate,nper,pmt,pv,type)
34. Which statement is WRONG concerning database concept in Excel 2007?
A. Lists can be used as simple databases.
B. Field: unique information contained in a column for a record.
C. Key is used to determine the sequence in which the rows appear.
D. Record is individual information contained in a column.
35. In Excel 2007, _________ provides easy way to add, edit, and delete records in a list.

A. Field Form
B. List Form
C. Data Form
D. Key Form

36. Which of the following PMT function is correct?

A. =pmt(Amount Payment, Years of Payment*12, Interest Rate/12)
B. =pmt(Years of Payment*12, Interest Rate/12, Amount Payment)
C. =pmt(Interest Rate/12, Years of Payment*12, Amount Payment)
D. =pmt(Years of Payment*12, Interest Rate, Amount Payment)
37. Which of the following is NOT TRUE about Pie chart?
A. The total of something is known.
B. To show the pieces that make it up.
C. Can be extended with no arbitrary ending points.
D. All of the above.
38. A chart has many elements such as _____________________.
A. Some of these elements are displayed by default, others can be added as needed
B. You can change the display of the chart elements by moving them to other locations in the chart
C. You can also remove chart elements that you do not want to display
D. All of the above.
39. Column charts have the following chart subtypes ____________________.
A. Clustered column and clustered column in 3-D
B. 3-D column
C. cone
D. All of the above
40. Do NOT Consider using a pie chart when _____________.
A. You only have one data series that you want to plot
B. None of the values that you want to plot are negative
C. You do not have more than seven categories
D. The categories not necessary represent parts of the whole pie

41. ___________ graphics programs are design to help users analyze and understand specific data.
A. Presentation
B. Display
C. Analytical
D. Business
42. Which of the following statement is NOT TRUE about charts and graphs?
A. A legend is a list that explains different colors, shadings, or symbols in a chart and graph.
B. Titles summarize the information in a graph and are used to increase comprehension
C. Bar graphs are used for graphing the same kinds of data that line graphs represent.
D. The area inside the x-axis and y-axis is called the xy area

43. ____________ are used to identify the categories along the x-axis and the units along the y-axis.
A. Headings
B. Captions
C. Titles
D. Labels
44. Below are the tasks or activities provided by Project management software EXCEPT ________.
A. estimation and planning
B. resource allocation
C. cost control
D. statistical analysis
45. A project network analysis technique used to predict total project duration is called ________.
A. Gantt chart analysis
B. Milestone
C. Critical path method
D. Task dependency
46. The following examples illustrate the Start-to Finish (FS) relationship EXCEPT _____________.
A. When preparing for an important exam, most students schedule their studying to finish

approximately when testing begins.

B. When remodeling a kitchen, the acquisition of the kitchen appliances should be completed by the
time the cabinet makers finish installing the kitchen cabinets.
C. When throwing a party, the date of the celebration determines when the food and supplies are
purchased
D. When scheduling the delivery of merchandise to a new store, the Grand Opening date determines
when the deliveries scheduled.
47. Every node in PERT chat has information on task name, task ID, ___________, start, finish and
resources.
A. duration
B. category
C. time
D. place
48. This symbol represent _____________.
A. Critical task
B. Milestone
C. Summary of activities
D. Terminal task

49. The symbol is used to explain the ___________________.

A. significant events on a project with zero duration
B. dependencies between tasks
C. Task list
D. resource
50. What will happen if any tasks on the critical path take longer than planned?
A. Project will complete on time
B. The whole project will slip
C. Less cost to the whole project
D. Nothing will happen

51. One example of graphic software uses to amend bitmap image is ___________.
A. Adobe Illustrator
B. MS paint
C. Micromedia Freehand
D. Autocad
52. Which the following statements refer to vector image?
A. A points that define lines and geometric shapes.
B. Graphics that involves a coordinate grid that divides the display area.
C. A collection of colors produced by a final output.
D. A digitizing tablet lets you create your own images.
53. ___________ are used to draw lines that more closely duplicate natural boundaries, such as
mountain ranges or coastlines.
A. Draw programs
B. Paint programs
C. Object programs
D. Fractal programs
54. Identify which file is usually used for animated images on the internet.
A. BMP
B. JPEG
C. TIFF
D. GIF
55. A small image size of 640 x 480 pixels was about to enlarge to 3% outsized. One of the methods
to maintain the quality of the picture is by _________.
A. increasing the resolution to a larger number so that the image will not be jagged and
ruptured.
B. selecting the image and apply the scale transform technique.
C. zooming the image.
D. creating a new file with the size of 695 x 494 pixel then crop a spot that you wanted then paste onto
it.
56. The Warp technique for text manipulation can be done in the followings software EXCEPT_____.
A. Adobe Photoshop

B. Adobe Illustrator
C. Adobe Flash
D. Adobe Corel Draw
57. Classify what type of graphic category is suitable used to preserve the quality if the file is being
extended to bigger size for printing.
A. Raster
B. Vector
C. Fla
D. Freehand
58. An interactive web page which embedded multimedia content such as Flash format requires a
plug-in called ________________.
A. Shockwave player
B. Youtube downloader
C. Flashy plug
D. Adobe-U player
59. Every time file is created by using Notepad application, the file must be saved with the _________
format to publish it.
A. .html
B. .www
C. .http
D. .com
60. Recognize which of the followings is the first action should be considered as the first step to create
a new web page.
A. Add connecting pages to your homepage.
B. Click the arrow next to the New button and then click Web.
C. Start using the standard tool bar to add components.
D. Add shared borders such as navigation and logo into the new webpage.
61. One of the methods for building a web site is by using application ____________.
A. Microsoft Project
B. Microsoft Power Point
C. Adobe Dreamweaver
D. Adobe Web Page

62. Identify the concept of working with Microsoft FrontPage is very similar to working with ________.
A. Adobe Flash
B. Adobe Dreamweaver
C. Microsoft Project
D. Microsoft Word
63. In order to build a good web design it consists of matter such as _____________.
A. consistency of
B. the hierarchy of information
C. graphics and backgrounds
D. all of the above

http://www.uum.edu.my/hea
X? Y? Z?

Figure 1
64. Based on the Figure 1, classify the X, Y and Z.
A. Server name, path and protocol
B. Protocol, server name and path
C. Path, protocol and server name
D. Server name, protocol and path
65. Define what the HTML code of <body> is actually made for.
A. Whereby the content of the web page is inserted in order to publish it.
B. Allow you to view content in Normal (WYSIWYG), Reveal Tags in Normal, HTML, or Preview
in browser views.
C. The area of title is stated and it can be changed.
D. Allows you to see the Web page as it would appear in a Web browser

Figure 2
66. According to Figure 2, define which of the followings HTML coding is applied to build up the page.
A. <html><title><head> My First Web Page </head></title><body>Hello World </body></html>
B. <head><html><title> My First Web Page </title></head><body>Hello World </body></html>
C. <html><head><title> My First Web Page </title></head><body>Hello World </body></html>
D. <title><head><title> My First Web Page </title></head><body>Hello World </body></html>
67. Describe the usage of the Page View in application Microsoft FrontPage.
A. View the organization of all the Web pages, graphics, and files in your Web.
B. See pages, graphics, and files in your Web, and run reports listing slow pages, unlinked, errors,
status, recently added or changed files, broken hyperlinks, or categories for any of the files.
C. See all of the items that link to or from a specific page or Microsoft Office document and visually
see if any links are broken.
D. Create and edit individual pages. It also allows you to see your content in Normal (WYSIWYG),
Reveal Tags in Normal, HTML, or Preview in browser views.
68. Distinguish the differences between creating text hyperlink and graphic hyperlink.
A. Text hyperlink whereby the text is highlighted with the blue color which can be clicked and
linked to the respective site.
B. Graphic hyperlink whereby the image can be moved with the high interactivity.
C. Text hyperlink is for address box and to type the URL to go to.
D. Graphic hyperlink is to view the organization of all the
web pages, graphics and files in your web site.
69. Which one of the followings is TRUE. A web page able to gauge users satisfaction by determining
the _______________.
A. number of visitors clicked for that particular web page.
B. view rate feedback button for the page.
C. hot list from the Most Page Visited category.

D. background colour and graphics of the page which offers safe colours.
70. Relate with one of the followings, that represents the promotional web page.
A. A page which giving offers and free prizes to users.
B. Advertisements are being displayed to the users.
C. A web page of offering vouchers to purchase with.
D. A page which provides location and discount of a certain product.
71. The example web site of the promotional web page is ____________.
A. E-bay.com
B. Mudah.com
C. Lelong.com
D. All of the above
72. A presentation program is categorized as ___________.
A. computer software package used to display information, normally in the form of a slide
show.
B. a method for inserting and manipulating graphic images.
C. an editor that allows text to be inserted and formatted.
D. a series of slides that can contain charts, diagrams, pictures, SmartArt diagrams, bulleted lists and
more.

Figure 3
73. Based on the Figure 3, identify the X?
A. Ribbon

B. Status bar
C. Contextual tab
D. Presentation window button
74. There are TWO (2) types of navigational page in presentation technique. Identify which of the
followings is the perfect choice.
A. Sequential and interactive.
B. Branching and on demand.
C. Self play and arrow key.
D. Waterfall and sequential
75. Which of the following is the TRUE about on mouse-click?
A. To prevent the sound from playing on mouse-click (or mouseover), you can select the None option.
B. To prevent the sound from playing on mouse-click (or mouseover), you can select the action icon.
C. To make the sound play on mouse-click, selects the None option.
D. To make the sound play on mouse-click, selects the action icon.
76. Click _________ in the Animations group to open the Custom Animation task pane.
A. Add Effect
B. Custom Animation
C. Insert Animation
D. none of the above
77. A __________ is the movement you see when one slide changes to another in slide show view.
A. Style
B. Dissolve
C. Bevel Effect
D. Transition Effect

78. Animation tab consist of the following functionEXCEPT___________.

A. Custom animation.
B. Transition Speed

C. Transition Sound.
D. Transition State.
For question no 83 85, refer to the following table

i ii iii Iv

79. The following are icons in Start Slide Show group under slide show tab EXCEPT ____________.
A. i and ii
B. i and iii
C. iv
D. All of the above
80. ____________ is an icon to start the slide show from the current slide.
A. i
B. ii
C. iii
D. iv
81. Icon iii can ____________________.
A. Create or play custom slide show
B. Only displays the slides you select
C. Enable you to have several different shows
D. All of above
82. You are working on a PowerPoint presentation and execute the Save command for the first time.
Which of the following statements is TRUE?
A. The presentation is saved to disk but is no longer in memory.

B. The presentation is closed.

C. The presentation is saved to disk and remains in memory.
D. The presentation is saved and closed.

83. What term refers to a collection of related information?

A. Database
B. List
C. Outline
D. Record
84. What are the best strengths of database approach?
A. Easier access
B. Shared records
C. Reduced data integrity
D. Construct data
85. Facilities offered by databases include ____________________.
A. the ability to store a large amount of data in a structured format, easy update, sort, query,
production of reports
B. easy editing, spell check, perform calculations, library of mathematical functions, replication
C. the ability to rotate images, copy and paste, fill scale
D. None of above
86. Which of the following fields would is NOT a suitable primary key?
A. A date field.
B. An invoice number.
C. An autoNumber field.
D. A customers social security number.
87. Which of the following is type of relationship for database?
A. One to one
B. One to many
C. Many to many
D. All of above

88. Which of the following is a database management system?

A. Ms-Word
B. OpenOffice
C. Lotus 1-2-3
D. None of above
89. Which of the following database objects asks a question of information in a database and then
displays the result?
A. Tables
B. Queries
C. Reports
D. Forms

90. A database that contains tables linked by common fields is called a ________________.
A. Centralized database
B. Flat file database
C. Relational database
D. None of above
91. A top to bottom relationship among the items in a database is established by a _____________.
A. Hierarchical schema
B. Network Schema
C. Relational schema
D. All of the above
92. The ascending order of a data hierarchy is _______________________.
A. Bit, byte, field, record, file, database
B. Bit, byte, record, field, file, database
C. Byte, bit, field, record, file, database
D. Byte, bit, record, field, file, database
93. A relational database management (RDBMS) package manages data in more than one file at
once. How does it organize these file? As _________________.
A. Tables

B. Relations
C. Tuple
D. Both a and b
94. A database that contains tables linked by common fields is called a _______________.
A. Centralized database
B. Flat file database
C. Relational database
D. None of above
95. What is the language used by most of the DBMSs for helping their users to access data?
A. High level language
B. Query language
C. SQL
D. 4GL
96. Report is used to ____________________.
A. produce output that is formatted for display on a computer screen
B. produce output that is ready for publication on the webpage
C. produce output that is ready for e-mailing
D. produce output formatted for print

97. Based on the snapshot of a table in a database below, what does A1 and A2?
A. A1:Field; A2: Records
B. A1: Records; A2: Field
C. A1: Field; A2: Key Field
D. A1: Records; A2:Key Field
98. Based on Figure 1 below, what is the name of this database model?

Figure 1
A. Network
B. Relational

C. Hierarchical
D. Object-relational
99. There are three ways to create a table in database EXCEPT through_________.
A. Design view
B. Wizard
C. Kemasukan data / Entering data
D. Table AutoFormat
100. In order to create an association between records in two tables, you should establish
a__________.
A. Query
B. Relationship
C. Primary key
D. Foreign key