3G NOC RAN/BACK OFFICE ENGINEER

Perform RNC and WBTS SW Patch Upgrades (Nokia).

Network backup, including disaster recovery procedures as defined by
Globe Telecomm.
Remote fault Repair and Service restoration via remote access (RC, IMAT,
Site Manager and LMT).
Creating and Integrating Base Stations (Node B/Flexi BTS) according to
network plan by coordinating with Sub-Contractors and Field Operation group,
NOC-TRS group.
Integration of IU interfaces (Circuit Switch, Packet Switch (SGSN), and
Nokia Flexi-BTS) on
Nokia RNC.
Troubleshoot and monitor IU related problems.
Downloading such license key for specific WBTS via WBTS Site manager.
Creation, Deletion, Modification of RNC Database for Node B via IMAT and
HyperTerminal (Siemens) and Nokia Net ct (RNW Object Browser).
Creation and deletion, Running of Scripts of 3G/2G Neighbors, Neighbor
Adjacencies, scrambling code, power and LAC/RAC modification.
Check/Audit RNC Database Parameters. Prepare and Execute Script for
Modification of Parameters in Siemens and Nokia RNC.
IUB upgrades of 3G sites. Creation and Running of scripts for IUB or E1
upgrade as well as checking of Hid ports while coordinating to FO personnel
Re-homing of 3G sites. Uploading, editing and downloading of database,
software and diagnosis of sites through LMT procedure for site Re-homing
activities and troubleshooting.
Evaluating all aspects of Network Software and Hardware to maintain and
improve operational performance.
Troubleshooting, Maintenance of RNC / Node B.
Perform on Software Cross Connection on Hid-ATM Converter and assists
on Nokia Swap-out.
3G FIRST LINE MANAGEMENT/PERFORMANCE ENGINEER
Provide technical assistance to the Customer Services teams of NOC.
Undertake diagnostics and troubleshoot potential problems of 3G (RNC
2600 / 450 and node B Flexi WCDMA on RU20).
Through pro-active and systematic review, discover problem areas which
could negatively impact system performance or customer satisfaction.
3G Nokia Network Performance Evaluation
Ensure any fault is cleared within required SLA, escalating faults to CARE
RAN as required in order to meet these SLA's
Detect and correct quality failures of 3G (node B).
Carry out regular routines to maintain stability of network.
Monitoring all network elements and ensure that service is maintained.
Study, report and optimize over the air system performance (Capacity,
Parameters, Field measurements, External interference identification,
Network quality measurements and benchmarking, Indoor solution
investigations, benchmark of accessibility, retainability and integrity for
speech, video, PS R99 and HSPA traffic using RBS and RNC traces).

 O&M RAN 3G RU20.

Analysis of HSDPA accessibility, mobility & retainability performance.
Analysis of network CSSR & RRC, RAB (CS & PS), KPI accessibility and
retainability performance and suggest recommendations.
Tickets Handling Remedy.
Development reports QoS from Net Act and Reporting Suites databases.
Evaluation statistics of 3G KPIs (RNC 2600 / 450 and node B).
3G NOC RAN/FRONT OFFICE ENGINEER
24 hour x 7 day network alarm surveillance, fault detection, problem
diagnosis.
Remote fault repair and service restoration, dispatch of field service
resources.
Network backup, including disaster recovery procedures as defined by
Globe Telecomm.
Give technical feedback to the NOC manager and/or Supervisor upon
request.
Co-coordinating activities at field locations e.g., hardware/software
upgrades.
Report all field service problems to the NOC before the end of each working
day.
Tracking of routine/preventive maintenance activities.
Escalation of critical network problems.
Management notification and reporting on critical issues.
Performing and controlling routine moves, addition and changes.
Support on RAN personnel during the site integration process.
Prepare Trouble Ticket Report (TTR)/Fault Ticket (FT) for Site outage and
dispatch Field Operations for troubleshooting.
Perform on Software Cross Connection on Hid-ATM and ATS Converter.
Supervises and coordinate all issues of the RNC installation and
commissioning on site
Coordinate with GT on project issues
Support in the preparation of Planning Documents for installation
Prioritizations of trouble reports/tickets. This includes the incoming trouble
report from Network Surveillance and Management
Preventive maintenance responsible for the modification of existing system
routines and creation of new temporary routines and follow up
Contribute to the creation and improvements of procedures and routines
within the group