# Block 24 Lot 35 Legian 2a, Imus, Cavite

MOBILE: 0915-2329599 / 0925-8980018

E-MAIL: abigailadula@yahoo.com

ABIGAIL B. ADULA-DONES
PROFESSIONAL EXPERIENCE

November 2013-Present RIZAL COMMERCIAL BANKING CORPORATION

TECHNICAL STAFF, Production Section, Trade Services Department

Analyzing and processing of letters of credit (LC) opening

issuance/opening of LC, cash
LC, Standby LC foreign and inland, Bank
Guarantee, including any amendment,
adjustment,
renewal,
reissuance, invocation, cancellation and closing, as requested and approved.

Process Export LC

Prepare Managers Check for Export Transaction

September 2013-October 2013 RIZAL COMMERCIAL BANKING
CORPORATION
TECHNICAL STAFF, Production Section, Trade Services Department

Responsible for Trust Receipt payments

Process Vendor Invoice Payable (VIP)
Process Vendor Invoice Receivable (VIR)

June 2013-July 2013

RIZAL COMMERCIAL BANKING CORPORATION

TECHNICAL STAFF, Production Section, Trade Services Department

Handles BOC transaction, PAS5

Preapres End of day report for Final and Advance Duties

June 2012 April 2013

RIZAL COMMERCIAL BANKING CORPORATION

TECHNICAL STAFF, Production Section, Trade Services Department

Processing payment of negotiation; booking of import loan import bill

and trust receipt

Non LC Transaction (DA,OA,DP)

Receives checks representing payments to any of the above

Transaction and send to Distributing Department for clearing.

Processing of Export Bills Purchase under L/C,D/P and D/A

Responsible for the preparation of the departments month certification

of balances as
well as various reports for submission to Accounting
Department as well as Bangko Sentral ng Pilipinas.

January 2009 May 2012 RIZAL COMMERCIAL BANKING CORPORATION

Universal Trade Assistant, Production Section, Trade Services Department

Analyzing and processing of letters of credit (LC) opening

issuance/opening of LC, cash LC, Standby LC foreign and
inland, Bank Guarantee, including any amendment,
adjustment, renewal, re-issuance, invocation, cancellation and
closing, as requested and approved.
Processing LC shipping document negotiation
Performing other related task and duties that maybe assigned
from time to time

PREVIOUS:

Company: SMART COMMUNICATIONS INC.

14th Floor, Smart Tower
6799 Ayala Avenue, Makati City
Position:

Treasury Assistant
Treasury Department/Finance Group
July 2008 December 2008

Job Description:

Responsible for telegraphic transfer

Delivery of a high quality, customer focused service to clients.

Ensuring receipts are recorded and allocated in a timely manner
Coordination with the bank for payment details changes.
Proactive approach to problem identification and resolution.

Review all contracts database for various changes/for payments.

Process sale of dollars/payment

Fund transfer

Company: Rizal Commercial Banking Corporation (Head Office)

Yuchengco Tower, RCBC Plaza Ayala Ave. Makati City
Position:

Service Quality Coordinator

Service Excellence Department
June 2006 June 13, 2008

Job Description:

Develop, implement and monitor various service quality initiatives of

the bank.

Conduct internal and external customer satisfaction surveys among the

business centers and selected head office units.

Clerical aspect inherent in the different projects of the dept. such as but
not limited to data gathering and data encoding.

Creates applicable report formats as needed for the different surveys.

Inputs data gathered and uses the same as basis for client satisfaction
level analysis.

Student trainee facilitator

Creates applicable report formats as needed for the different surveys

Contributes to the preparation of Service Level Agreement (SLA) reports

for use as reference by the different participating units.

Ensures distribution and completion of the SLA sign off sheets to

the different departments involved through regular coordination and
follow up.

EDUCATIONAL BACKGROUND

Centro Escolar University (2003-2006)

Mendiola, Manila
Bachelor of Science in Business Administration
Major in Finance
San Sebastian College - Recoletos (2002-2003)
Recto, Manila
Bachelor of Commerce Major in Financial Management
Accounting
Blessed Elena Academy (1998-2002)
Baclaran Elementary School (1992-1998)

SEMINARS ATTENDED
Treasury: A Front to Back Overview
3, 10, 2014
Dusit Thani Hotel, Makati City, BAIPHIL

April 25, May

Corporate Governance & Anti-Money Laundering Act

19, 2013
Dusit Thani Hotel, Makati City, PSCC

May

ARRS and Amendments to BSP Cir No 706 and AMLA Law May 4, 2013
Berjaya Hotel, Makati City, BAIPHIL
BASIC
SIGNATURE
November 27, 2010
RCBC, Makati City

ANALYSIS

AND

COUNTERFIET

DETECTION

UCP 600: BEYOND THE BASICS (Citibank N.A.)

The Peninsula Manila, Makati City

July 9, 2010

BASIC CREDIT SEMINAR

August

28,

2009
Yuchenco Tower, Makati City
ID VERIFICATION AND CHECK FRAUD DETECTION WORKSHOP
28, 2009
Yuchengco Tower, Makati City
ANTI MONEY LAUNDERING ACT SEMINAR
2009
Yuchengco Tower, Makati City
REFERENCE
Available upon request

July

January

18,