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Chapter 3 Case StudyBarclays Bank: Banking on Ethics

TRUE/FALSE
1. In its LIBOR manipulation, Barclays was acting in defiance of the Foreign Corrupt Practices Act.
ANS: F
The Foreign Corrupt Practices Act prohibits U.S. corporations from making illegal payments to
public officials of foreign governments.
PTS: 1
OBJ: 3-2
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level I Knowledge

2. In this case, Barclays demonstrated a strong commitment to corporate social responsibility.


ANS: F
Corporate social responsibility is a businesss concern for societys welfare. It entails obeying the
law, doing what is right, and being a good corporate citizen.
PTS: 1
OBJ: 3-3
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level I Knowledge

3. Ethics training and a code of ethics could have helped employees put good ethics into practice at
Barclays.
ANS: T
PTS: 1
KEY: CB&E Model Strategy

OBJ: 3-2
TOP: AACSB Reflective Thinking
MSC: BLOOMS Level I Knowledge

4. Barclays actions are inexcusable because corporate social responsibility is both easy and quick to
implement.
ANS: F
Corporate social responsibility isnt easy or quickit doesnt work without a long-term strategy,
effort, and coordination throughout the enterprise.
PTS: 1
OBJ: 3-3
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level I Knowledge

MULTIPLE CHOICE
1. What level of morality would have been demonstrated if executives at Barclays asked themselves,
Even though manipulating the LIBOR will increase company profits, is it the right thing to do in the
long run?
a. Unconventional
b. Preconventional
c. Conventional
d. Postconventional
e. none of the above
ANS: D
A postconventional level of morality is concerned with how one sees and judges oneself over the long
run.

PTS: 1
OBJ: 3-2
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level II Comprehension

2. If Barclays had demonstrated economic, legal, ethical, and philanthropic responsibility, it would have
been committing to:
a. a code of sustainability
b. the pyramid of corporate social responsibility
c. moral sustainability
d. cause-related marketing
e. all of the above
ANS: B
The pyramid of corporate social responsibility is composed of economic, legal, ethical, and
philanthropic responsibilities.
PTS: 1
OBJ: 3-3
KEY: CB&E Model Strategy

TOP: AACSB Technology


MSC: BLOOMS Level II Comprehension

3. Which of the following is not a potential benefit of Barclays creating a good code of ethics?
a. It could have helped employees identify what Barclays expected of them ethically.
b. It could have prevented confusion as to whether LIBOR manipulation was ethical or not.
c. It could have prevented manipulation before external controls exposed the scandal.
d. It could have facilitated discussion among employees about what was right and wrong.
e. It could have allowed employees to rely on the code and substitute rules for judgment.
ANS: E
Codes that are too detailed encourage employees to substitute rules for judgment, which does more
harm than good.
PTS: 1
OBJ: 3-2
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level II Comprehension

4. Which of the following factors likely influenced ethical decision making at Barclays?
a. The extent of ethical problems within the organization
b. Top managements actions on ethics
c. Social consensus
d. The number of people to be affected
e. all of the above
ANS: E
Studies show that all of these factors influence ethical decision making and judgments.
PTS: 1
OBJ: 9-3
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level II Comprehension

5. The rules developed at Barclays as a result of cultural values and norms are known as:
a. morals
b. ethics
c. procedures

d. code of conduct
e. code of ethics
ANS: A
Morals are the rules people develop as a result of cultural values and norms.
PTS: 1
OBJ: 3-2
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level I Knowledge

6. If in the wake of the scandal Barclays were to work with a nonprofit organization to improve
transparency in the banking sector, this would be an example of:
a. green marketing
b. the pyramid of corporate social responsibility
c. improving sustainability
d. cause-related marketing
e. developing a code of ethics
ANS: C
Cause-related marketing is the cooperative marketing efforts between a for-profit firm and a nonprofit
organization.
PTS: 1
OBJ: 9-3
KEY: CB&E Model Strategy

TOP: AACSB Reflective Thinking


MSC: BLOOMS Level II Comprehension

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