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MMS PROJECT

CHAPTER 1
INTRODUCTION
The business world today is a world of competition. A business cannot survive if its
products do not sell in the market. Thus, all marketing activities are undertaken to
increase sales. Sales promotion is one of the key elements of promotional mix which
plays a vital role in implementation of market strategy.
Producers may spend a lot on advertising and personal selling. Still the product may
not sell. So promotion schemes need to be offered to attract customers to buy the
product. Thus, sales promotion is important to increase the sale of any product.
Promotions schemes include incentive offering and interest creating activities which
are generally short term marketing events other than advertising, personal selling,
publicity and direct marketing. The purpose of promotion schemes is to stimulate,
motivate and influence the purchase and other desired behavioural responses of the
firms customers. Promotions schemes are fairly complicated and are a rich tool of
marketing, with innumerable creative possibilities, limited only by the imagination of
promotion planners. Promotion is an important and powerful tool of marketing. The
aim of promotion is goal-oriented to achieve sales/marketing objectives, which are
short-term and immediate. The promotion schemes include Discounts, coupons, free
samples, special packs allowances, cooperative advertising, continuity programmers,
demonstrations, exchange offers.

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CHAPTER 2
INDUSTRY AND COMPANY PROFILE
2.1 INDUSTRY PROFILE
The Sector Notebook series is a unique set of profiles containing information for
specific industries and governments. Unlike other resource materials, which are
organized by air, water and land pollutants, the Notebooks provide a holistic approach
by integrating processes, applicable regulations and
other

relevant

environment

information.Booming

industry and is expected to grow in the years to


come.The demand for paper in India is rising by nearly
7 per cent per annum. At present, there are 540 paper
mills in India. Paper Industry in India is riding on a strong demand and on an
expanding mode to meet the projected demand of 13 million tonnes by 2020.
Note Books have an unending demand. This industry is light in nature and involves
less power. Investment on machinery and hand tools / equipment is very less. This
industry can be set-up in small covered area..
The major demand of note books is from the students and commercial establishments.
Normally, the market is through retail outlets and also through Super Bazars,
Kendriya Bhandars. Manufacturers can also tie up with other establishments for sales.
There is a very good demand for note books in rural, semi-urban and urban area since
Government is giving emphasis on education and has opened number of schools and
colleges in remote villages.
PROCESS OF MANUFACTURE :
White Paper and Card Board of different weights are required for note books and
binding of books. For binding of books, binding cloth, flowered coloured sheets, glue
and thread etc. are required. Rolled sheets of paper and Paper Boards are purchased
from the market. The paper and paper board are then cut to size in the cutting
machine. The papers are then stitched and bound with the help of glue and thread etc.

2.2

INTRODUCTION OF COMPANY

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2.2.1 Introduction to the organization:

Name of the Organization: Sundaram Multi Pap Ltd.


Address of the Organization: PIDCO, Palghar (W), Dist.-Thane, 401404,
Maharashtra,
Telephone Numbers: 02525-253166
E-mail: sundaram@gmail.com
Main activity of the Organization: Production of notebooks.
Name & Designation of Head of the Organization: Amrut P. Shah (MD)
Company Type :Public Limited
Seller Type: Manufacturing
Nature of business:
The Company designs, manufactures and markets paper stationery products exercise
note books, long books, note pads, scrap books, drawing books, graph books for
students of all ages, as well as office/ corporate stationery products and printing,
writing & packaging paper. Company has over 190 varieties of paper stationery
products under the brand Sundaram which are very popular among the student
communities and enjoy very high reputation in the market for its superb quality and
durability.
Sundaram Brand and subsequently a public limited company incorporated in the year
1995. The company manufactures exercise books and other paper stationery products
for education & corporate sector. The company caters to the need of domestic market
with strong presence in the state of Maharashtra & Gujarat. The company also exports
its products to Africa & USA Markets.

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The manufacturing activity extended in the area of more than 1 lakh sq. ft. located at
logistically ideal site i.e. Palghar, the outskirts of Mumbai. The company has a
manufacturing capability of more than 5 lakh books per day with the help of state of
the art automatic German technology machinery in combination with Indian
technology machinery and requisite infrastructure in place, which makes an ideal mix.
The company has state of the art machines with fully automatic exercise books line
and advanced machinery. 'Sundaram' brand paper stationeries are popular in domestic
market as well as in the international market. The company exports its products to the
Middle East, U. S. A. and major African countries. To meet customers' requirements
viz. size of the product, quality of the paper, design of the cover, etc. the company
undertakes extreme precaution.
Sundaram Multi Pap Ltd. has a very wide demand in the Domestic as well as in the
International Market. It has sufficient plant & machinery, to cope up with the
increasing demand in the export as well as the domestic market.
The company has imported a German plant to fulfil the demand of their customers.
Sundaram tries to provide good quality and square back exercise book to its foreign
customers.
Achievements/ recognition:Best Export Award for the year 2007-08
Product portfolio:
Sundaram' is the only company across India with widest range of school paper
stationery products in its product basket which suites to each and every class of
student in domestic market and also at the international front.
Local:
Long Exercise Book- Friendly,
Long Exercise Book Cool,
Long Exercise Book Winner,
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MR big, Drawing book,


Other paper stationery,
Education stationery,
Office paper stationery
International:
Exercise Book
Arabic Exercise Book
Cahier
French Exercise Book
A4 Exercise Book
A4 French Book
Hard Bound
Counter Book
Hard Bound
Counter Book
Hard Bound
Manuscript Book
Single Colour
Exercise Book

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A4 Single Colour
Exercise Book
Ruled/Square
Paper Typing
Duplicate Paper
Copier Paper/Multi Purpose Paper
A4 Locked
Spiral Notebook
Locked Spiral
Shorthand Notebook
Full Hard
Bound Book
Account Book
Locked Spiral Poly Cover
Subject Book
Drawing Book Manila
Colour Bound
Normal File

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Aim / Vision / Mission:


Sundarams Mission statement has evolved after deep thought and in consultation with
the members of Sundaram company. The Mission Statement as defined below reflects
the fabric and character of Sundaram and integrates in the fulfilment of Sundarams
Vision.
To carve out a niche in the global arena of advanced Information Technology
& enhance our brand image.
To continue to create and deploy the finest talent in our quest for further
expanding the frontiers of Educational and General books for Children.
To provide international quality student and office stationery.
To achieve rapid and effective spread of knowledge through the power of
Information Technology and bring home its wonder to children through
electronic media.
To share our vast reservoir of experience for education & knowledge
enrichment in the field of publication.

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Organization structure

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R1
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CHAPTER 3
OBJECTIVES OF THE STUDY

1) To study the different promotion schemes of the company,


2) To study the effectiveness of promotion scheme for its product.
3) To study the impact of promotion scheme on sales growth.

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CHAPTER 4
NEED FOR THE STUDY
This survey is to identify and focus on the sales promotion of Sundaram Multi Pap
Ltd. To accomplish this, a survey was conducted to gather the impartial information
about the sales promotion. The study was conducted for the below needs.
SWOT up the various schemes impact on the sales.
Find out various tools and technique of sales promotion.
Improve the sales increase in competitive market.

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CHAPTER 5: LITERATU RE REVIEW


5.1-CONCEPT
In a time when customers are exposed daily to a nearly infinite amount of
promotional messages, many marketers are discovering that advertising alone is not
enough to move members of a target market to take action, such as getting
them to try a new product. Other marketers have found that certain characteristics
of their target market (e.g., small but g e o g r a p h i c a l l y
characteristics

of their product

dispersed)

or

(e.g., highly complex) make

advertising a less attractive option. For these marketers better results may
be obtained using other promotional approaches and may lead to directing
all their promotional spending to non-advertising promotions.
Finally, the high cost of advertising may drive many to seek alternative,
lower cost promotional techniques to meet their promotion goals. Sales promotions
are used widely in many industries and especially by marketers selling to consumers.
We will see that the objectives of sales promotion are quite different than advertising
and are specifically designed to encourage customer response.
Many studies have focused on the effects of promotion schemes on purchase quantity,
and stockpiling and have documented that promotion makes consumers switch brands
and purchase earlier or more. The consumersconsumption decision has long been
ignored, and it remains unclear how promotion affects consumption (Blattberg et al.
1995).. Thus, for product categories with a varying consumption rate, it is critical to
recognize the responsiveness of consumption to promotion in order to measure the
effectiveness of promotion schemes on sales more precisely.
Wansink and Deshpande (1994) show that when the product is perceived as widely
substitutable, consumers will consume more of it in place of its close substitutes.
There are some recent empirical papers addressing the promotion effect on consumer
stockpiling behaviour under price or promotion uncertainty. Erdem and Keane (1996)
and Gonul and Srinivasan (1996) establish that consumers are forward looking.
5.2 Advantages of Promotion schemes:
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1.

Price discrimination: Producers can introduce price discrimination through the

use of promotions schemes. They can charge different prices from different consumer
and trade segments varying in their price sensitivity.
2.

Effect on consumer behaviour: As schemes are mostly announced for a short

period, customers may feel a sense of urgency and stop comparing the alternatives.
They are persuaded to act now rather than later.
5.2 Disadvantages of promotion schemes:
There are certain limitations of promotion schemes which may also produce negative
effects.
1. Decrease in brand loyalty: The major objective of many sales promotions is to
encourage brand switching. This is especially true in case of low-involvement
category products, or where there is little or no significant differentiation among
brands and the unit value is low.
2. Increased price-sensitivity:
Frequently promoted brands in a product category, especially on the basis of price,
make consumers and traders more price sensitive not only for the promoted brand but
for other brands as well in the same product category. Consumers wait for the
promotional schemes to be announced and then purchase the product.
3. Quality image may become tarnished: If the promotions in a product category
have been rare, or the product happens to be of high-involvement category, the
promotions could have negative effect on its quality image.
4. Channelizing support from dealers is doubtful: One of the trade promotion
tools is to offer promotional allowances to trade people to motivate them to provide
merchandising support and to pass on some benefit to consumers. This is generally
the condition attached with such promotional allowances.

CHAPTER 6
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RESEARCH METHODOLOGY
6.1 Research Type: Descriptive Research
6.2 Method of data collection:
The sources of the data are both primary and secondary data.

Primary data: Is being collected through customer survey with the help of
schedule. The structured schedule consists of close ended and open ended
questions.

Secondary Data collection


Secondary data has been collected from the books and websites. The company
website was referred for framing the company profile. The concepts were referred
from various web pages.

6.3 Sampling method: Non Probability


6.4 Sample size: The sample size is of 50 samples which constitute distributors and
retailers
6.5 Instruments: For the collection of primary data schedule was prepared. This
consists of close ended questions which help to collect the information of customers
about Sundaram product.

CHAPTER 7
7.1-ANALYSIS & INTERPRETATION OF DATA
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Methods and techniques of analysis:


While analyzing and interpreting the data, simple statistical techniques like averages,
percentages have been used. For graphical presentation simple column diagram are
used.

7.2

TABLES, GRAPHS AND INTERPRETATION

DATA ANALYSIS OF DISTRIBUTERS:


Q.1.From when you are selling Sundaram note book?
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Table 7.2.1-Sales of Sundaram product for number of years:

ou
e:

Sr.no

Period

No. of Respondent

Percentage %

More than 5 month

1 year

3 year

More than 5 year

100

(S
rc

Primary Data)

Graph7.2.1

100
80

More than 5 year

3 year

1 year

60
40
20

More than 5 month

0
%
Interpretation:
The above table shows that all distributors are selling Sundaram product from more
than five years.
Most of the respondents says they are in business from starting.

Q. 2.Why do you choose Sundaram Companys product?


Table7.2. 2-Reason for choosing Sundaram.
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Sr.no

Preference

No. of Respondent

Percentage%

Service

25

Company image

25

Both

50

TOTAL

100
(Source: Primary Data)

Graph7.2.1

Preference
Service
Both
Company image

Interpretation:
The above tables shows 25 percentage of respondents are have to give the preference
to service and 25 percentages of respondents have to give the preference to Company
image, 50 percentages of the respondents have to give the preference both.
From conducting the surveys more number of respondents is have to give the
preference to Company image and service.
Q.3. Do you consider schemes while purchasing a particular brand of
Sundaram?
Table 7.2.3- Consideration of schemes:
No. of

Sr.no Options Respondent


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1
Yes

Percentage %

6 Page 16

75

No

25

total

100

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(Source: Primary Data)

80
70
60
50
40

30
20
10
0
yes

No

Graph7.2.3

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Interpretation:
The above table shows that 75% of respondents prefer schemes and 25% of
respondents does not prefer schemes.

Q.4. Which of the following schemes you have come across so far?
Table 7.2.4-Awareness of schemes:
Sr.no

Schemes

Yes/NO

Discount

Credit

Lucky draw

Extra Qty.

Other specify

Coupons

(Source: Primary Data)

Graph7.2.4
Other
specify(coupo
ns)

Extra Qty.

Schemes

Lucky draw

Discount

Credit

Interpretation:
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The above table shows that all distributors have came across all the schemes so far.
From the survey most of the distributors are affected by Discount
Q.5. Which Sales promotion activity is more effective to motivate retailers?
Table 7.2. 5-Effect of scheme on Sales promotion:
Sr.no

No. of

Activity

Percentage%

Respondent

Discount

50

Credit

12.5

Lucky draw

Extra Qty.

25

Coupons

12.5

Total

100
(Source: Primary Data)

Graph7.2.5

50
40
30 Discount
20
10
0

Credit

Lucky draw

Extra Qty.

Coupons

Percentage%

Interpretation:
The above table 50 percentages of respondents effected by discount,12.5percentages
of respondents effected by credit,0 percentages of respondents effected by Lucky
draw,25 percentages of respondents effected by Extra Qty. and 12.5 percentages of
respondents effected by coupons.
From the survey most of the respondents are affected by discount and credit.
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Q.6. Which scheme can impact more?


Table 7.2. 6- Impact of scheme:
Sr.no

No. of

Schemes

Percentage %

Respondent

Discount

50

Credit

12.5

Lucky draw

Extra Qty.

25

coupons

12.5

Total

100
(Source: Primary Data)

Graph7.2.6

50
40
30 Discount

credit

Lucky draw

Extra Qty.

Coupons

20
10
0

Interpretation:
The above table respondent the 50percentage of respondent have prefer discount ,
12.5 percentages of respondents have prefer credit, 25 percent of the respondents have
prefer extra Qty. 12.5 percent of the respondents have prefer coupons.
From the survey most of the customers prefer discount.
Q.7. Which promotional activity will create long term impact?
Table 7.2.7- Long term impact of Promotion Activity:

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No. of Respondent Percentage(%)

Sr.no

Options

Advertisement

50

Sales promotion

25

Publicity

12.5

Personal selling

12.5

Total

100

(Source: Primary Data)

Graph7.2.7

Promotion activity
Advertisement

12.5

Sales promotion

12.5

50

Publicity
Personal selling

25

Interpretation:
The above table shows 36 percentages of respondents are said advertisement will
create long term impact on promotional activity and 21 percentages of respondents are
said sales promotion will create long term impact on promotional activity and 29
percentages of respondents are said publicity will create long term impact on
promotional activity and 14 percentages of respondents are said personal selling will
create long term impact on promotional activity.
Q.8. Which medium do you feel is suitable to promote the various promotional
schemes?
Table 7.2. 8-Impact of Media:
Sr.no

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Options

No. of

Percentage

Respondent

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Television

25

News paper

Internet

12.5

Banners

62.5

TOTAL

100

(Source: Primary Data)

Graph7.2.8
70
60
50
40
30
20
10
0
Television

News paper

Internet

Banners

Interpretation:
The above table shows 25% of respondents said the Television Advertisement can
impact more and 0% of respondents said the News paper Advertisement can impact
people, 12.5% respondents said the Internet Advertisement can impact people, 62.5%
of respondents said the banners Advertisement can impact people.

Q.9. Is there any existing scheme on the books you are currently using?
Table 7.2. 9- Any existing scheme:
Options

No. of Respondent

Percentage%

Yes

No

100

Total

100

Sr.no

(Source: Primary Data)

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Specify: Its season time


Graph7.2.9

Yes

No

Interpretation:

The above table shows that its season times so no scheme for them

Q.10. Do you think promotional / advertising strategy satisfactory to you?


Table 7.2.10-Satisfaction of promotional strategy:
Sr.no

Options

No. of

Percentage

Respondent

Yes

25

No

62.5

May be

12.5

Total

100

(Source: Primary Data)

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Graph-7.2.10

Response
70
60
50

Response

40
30
20
10
0
Yes

No

May be

Interpretation:
The above table shows that 25 % of respondents are satisfied with the current
promotion strategy, 62.5% of respondents does not satisfied with the current
promotion strategy and 12.5% of respondents are confused.

DATA ANALYSIS OF RETAILERS


Q.1. Since how long are you in this business?
Table 7.2.11-Sales of Sundaram product from number of years:
Sr.no

Period

No. of Respondents

Percentage %

More than 5 month

1-2 year

14

3 year

4-5 years

10

20

More than 5 year

26

52

Total

100

100

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(Source: Primary Data)

Graph7.11

60
50
40More than 5 month

1-2 year

3 year

4-5 years

More than 5 year

30
20
10
0

Interpretation:
The above table shows that 8 % of retailers are in business from More than 5 month,
14 %of retailers are in business from1-2 year, 6 %of retailers are in business from 3
year, 20% of retailers are in business from 4-5 years and 52% of retailers are in
business from more than 5 years.
From the survey most of the retailers are in business from more than 5 years.
Q.2. Which companys product you stock for?
Table7.2.12.Available product:
Sr.no

Options

No. of Respondents

Percentage %

Sundaram

Sundaram and Classmate

10

Sundaram, Navneet And


3

Classmate

14

Sundaram And Navneet

10

Sundaram and other

18

All

20

40

Total

50

100
(Source: Primary Data)

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Graph7.2.12
40
35
30
25
20
15
10
5
0

Sundaram

Sundaram and Classmate

Sundaram, Navneet A nd
Classmate

Sundaram A nd Navneet

Sundaram and other

A ll

Interpretation:
The above tables shows 8 % of retailers stock only Sundaram product, 10%s of
retailers stock Sundaram and Classmate, 14 % of the retailers stock Sundaram,
Navneet And Classmate.10 % of retailers stock Sundaram And Navneet, 18 % of
retailers stock Sundaram and other and 40% of retailers stock all brands product.
From the survey most of the retailers are selling all brands.
Q.3.Do you suggest customers to purchase a certain brand?
Table-7.2.13-Suggesting customer to purchase Sundarams brand:
Sr.no Options

No. of Respondents

Percentage %

Yes

11

22

No

14

Depend on customer demand

32

64

Total

50

100
(Source: Primary Data)

Graph7.2.13

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Preference
70
60
50
40

30
20
10
0
Yes

No

Depend on customer demand

Interpretation:
The above table shows that 22% of retailers suggest customer to purchase Sundaram
brand, 14% of retailers do not suggest customer to purchase Sundaram brand and 64%
of retailers suggest customer to purchase certain brand according to the demand.
Q.4.If Yes why?
Table-7.2.14 -Reason for suggestion:
Sr.no

Options

No. of No. of Respondent

Percentage %

Relationship

18.18

High margin

9.10

Service

27.27

Quality

27.27

No reason

18.18

Total

11

100
(Source: Primary Data)

Graph7.2.14

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Reason
30
25

20
15
10
5
0
Relationship

High margin

Service

Quality

Interpretation:
18.18% of retailers suggest customer to purchase Sundaram brand because of
relationship, 9.10% of retailers suggest customer to purchase Sundaram brand because
of High margin, 27.27% of retailers suggest customer to purchase Sundaram brand
because of Service, 27.27% of retailers suggest customer to purchase Sundaram brand
because of quality of product and 18.18% of retailers gave no reason.
Q.5. Which of the following schemes you have come across so far?
Table 7.2.15- Awareness of schemes:
Sr.no

Schemes

Yes/NO

Discount

Credit

Lucky draw

Extra Qty.

Other specify

Coupons

(Source: Primary Data)

Graph7.2.15

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Other
sp ecify(coupo
ns)

Extra Q ty.

Scheme s

Lucky draw

Discount

Credit

Interpretation:
The above table shows that all distributors have came across all the schemes so far.
From the survey most of the distributors are affected by Discount and extra quantity.

Q.6.Do customers look for various schemes in the product?


Table 7.2.16-Customer preference towards product as per promotion schemes :
Sr.no

Options

No. Of Respondent

Percentage%

Yes

44

88

No

06

12

Total

50

100
(Source: Primary Data)

Graph7.2.16

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90
80
70
60
50
40
30
12

20
10
0

88

Yes

No

Interpretation:
Above table shows that 87% of retailers says that most of the customer ask for
scheme.
7.If yes which schemes?
Ans: Discount and extra quantity
Q.8.Do the scheme has affected the sales of the product?
Table 7.2.18-Affect of schemes on sales:
Sr.no

Options

No. of

Percentage

Respondent

Yes

31

62

No

06

12

May Be

13

26

Total

50

100
(Source: Primary Data)

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Graph7.2.18

70
60
50
40
25

30
13

20
10
0

62
Yes

No

May Be

Interpretation:
Above table shows that 62% retailer think that schemes has affected the sales of the
product, 12% retailer think that schemes has not affected the sales of the product and
25% retailer are not sure.
Q.9. If yes, then how much %?
Table 7.2.19-Sales Growth%
Sr.no Growth in%

Percentage%

5-10

35

11-15

25

16-20

07

21-25

20

26-30

13

Total

100
(Source: Primary Data)

Graph7.2.19
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Growth
13

.5-10
35

20

.11-15
16-20
21-25

26-30

25

Interpretation:
Above table shows that 35% retailer think that schemes has affected 5-10% sales,
25% retailer think that schemes has affected 11-15% sales of the product and 7%
retailer think that schemes has affected 16-20% sales of the product, 20% retailer
think that schemes has affected 21-15% sales of the product and 13% retailer think
that schemes has affected 26-30% sales of the product.
Q10. Which Trade Promotions do various companies offer?
Table7.2.20.Other Company offering trade promotion:
Sr.no

Activity

Cash incentives

Free trips

Free gifts

extra margin

Extra units

credit facility

Banners

(Source: Primary Data)

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Graph7.2.20

B
a
c r e
n
d it
E cxn i
f a
e
l it t ry
a r
u ns
it s

e x
t r a
m
a r
g i
n

A
c t
iv
it
y

F r
e e
g if
t s

C a s
h
F ri n c
e e
e n t i
t rvi e s
p s

Interpretation:
Above table shows all the trade promotion schemes offer by other companies.

CHAPTER 8
FINDINGS
1. 100% of the respondents are selling the Sundaram product because of its
existence from past 25 yrs.
2. Sundaram has a good name in the market and it covers the major shares in
the market for its notebooks products.
3. Sundaram doesnt give much importance to the promotional activities
compare to its competitor.
4. The advertisement campaigns were conducted more in urban areas as
compare to rural areas.
5. The impact of promotion schemes on sales growth is favourable.

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CHAPTER 9
RECOMMENDATIONS
1. Company should introduce different promotion schemes for different product
categories.
2. They should promote brands through advertisements.
3. Company can advertise with the help of different media print & electronic
media or social media.
4. The advertisement must contain enough information about the product.
5. Banners should be give to distributors and retailers .

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CHAPTER 10
LIMITATION OF STUDY

Biasness in responses given by respondent.

Sample size is restricted only to distributors and retailers.

The sample chosen may not be the true representative of the whole population.

The geographical area is restricted to Mumbai western suburbs, Vasai, Palghar


& Dahanu.

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CHAPTER 11
FUTURE SCOPE OF STUDY
Sales promotion is one of the key elements of promotional mix which plays a
vital role in implementation of market strategy.
The scope of the promotion scheme in my study was limited to the marketing
strategy adopted by Sundaram and within the marketing area at Mumbai.
Further research study can be conducted to understand the customer
perception regarding promotion activities.

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CHAPTER 12
CONCLUSION
Good promotional strategies help to improve the sales of product and it happens when
company has adequate promotional activities. Also it is necessary to company to
understand

consumers wants

and improvements

suggested in

promotion.

Company can formulate new schemes to maintain customer relationship which will
help them to make good position in market.
Promotional schemes are very important to promote the product in the market and
helps maintaining the consistency in the market.

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BIBLIOGRAPHY
References:
1

Kotler Philip, Marketing Management, Prentice- Hall of India Private Limited,


July 2000, 10th Edition.

Saxena Rajan, Marketing Management, Mc-graw Hill Company, 2006, 3rd


Edition.

Kothari C.R., Research Methodology Methods and Techniques

Websites:
www.businessworld.com , www.sundaram.com

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ANNEXURE
INTERVIEW SCHEDULE FOR DISTRIBUTORS
Name of store:
Add.:
Contact No.
Q.1.From when you are selling Sundaram note book?
1)more than 5 month
3)2 years

2)year
4)5 years

Q. 2.Why do you choose sundaram companys product?


1)Service

2)Company image

3)Both
Q.3. Do you consider schemes while purchasing a particular brand of
Sundaram?
1)Yes

2) No

Q.4. Which of the following schemes you have come across so far?

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1)Discount

2) Credit

3)Lucky Draw

4)Extra Qty.

5)other

Q.5. Which Sales promotion activity is more effective to motivate retailers?


1)Discount

2) Credit

3)Lucky Draw

4)Extra Qty.

5)other

Q.6. Which scheme can impact more?


1)Discount

2) Credit

3)Lucky Draw

4)Extra Qty.

5)other

Q.7. Which promotional activity will create long term impact?


1)Advertisement
3)Publicity

2)Sales promotion
4) Personal selling

Q.8. Which medium do you feel is suitable to promote the various promotional
schemes?
1)Radio
3)Newspaper

2) TV
4)Banners

5)Others

Q.9. Is there any existing scheme on the NOTEBOOK you are currently using?
1) Yes

2)No

Q.10. Do you think promotional / advertising strategy satisfactory to you?


1) Yes 2)No 3) May Be

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INTERVIEW SCHEDULE FOR RETAILERS


Name of store:
Add.:
Contact No.
Q1. Since how long are you in this business?
1)more than 5 month 2)year
3)2 years

4)5 years

Q2. Which brands product you stock for?


1)Sundaram

2) Sundaram, NavneetAnd Classmate

3) Sundaram and Classmate

4) Sundaram And Navneet

5) Sundaram and other


Q.3.Do you suggest customers to purchase a certain brand?
Yes

2)No.

Q.4.If Yes why?


1) High margin

2)Quality

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3) Service
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4) Relationship

5)No reason

Q.5 Which of the following schemes you have come across so far?
1)Discount
4)Extra Qty

2)credit
.

3)Lucky draw

5)Other specify

Q.6.Do customers look for various schemes in the product?


Yes

2)No

Q.7.If yes which schemes?...........................................................................................


Q.8.Does the scheme has affected the sales of the product?
1)Yes

2)no

3)Maybe

Q.9. If yes, then how much %?


..........................................................................................................................................
Q10. Which Trade Promotions do various companies offer?
Ans:

..

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