Release Notes

Livelink ECM Archive Server 9.6.1

2010-Apr-20

AR090601-RN-EN-23

Release Notes
Livelink ECM Archive Server 9.6.1
AR090601-RN-EN-23
Rev.: 2010-Apr-20
This documentation has been created for software version 9.6.1.
It is also valid for subsequent software versions as long as no new document version is shipped with the product or is
published at https://knowledge.opentext.com.
Open Text Corporation
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Tel: +1-519-888-7111
Toll Free Canada/USA: 1-800-499-6544 International: +800-4996-5440
Fax: +1-519-888-0677
E-mail: support@opentext.com
FTP: ftp://ftp.opentext.com
For more information, visit http://www.opentext.com

Copyright by Open Text Corporation, Open Text Inc.

Open Text Corporation is the owner of the trademarks Open Text, The Content Experts, Great Minds Working Together,
Livelink, Livelink ECM, Livelink ECM-eDOCS, Livelink MeetingZone, MeetingZone, B2BScene, B2BScene.com, Client/Surfer,
Collaboration, Creative Desktop, Further Faster, Hyperinnovation, Internet Anywhere ,Livelink IRIMS, IRIMS, IXOS, Livelink
OnTime, OnTime, Livelink Remote Cache, Microstar, MyLivelink, O & Design, Odesta, Odesta Helix, Odesta Livelink, Open
Text Intranet, Open Text Web Index, Personality +, Putting Knowledge To Work, Techlib, The Hyperlinked Organization, The
Source For Business Knowledge, Worksmart, and World Of E among others. This list is not exhaustive.
ACKNOWLEDGEMENTS
SAP, R/3 and SAP ArchiveLink are registered trademarks of SAP AG.
Adobe is a trademark of Adobe Systems Incorporated.
Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation. Domino is a trademark of Lotus
Development Corporation.
Microsoft, Microsoft SQL, and Microsoft SharePoint are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Oracle is a registered trademark of Oracle Corporation.
Netscape and the Netscape N and Ship's Wheel logos are registered trademarks of Netscape Communications Corporation in
the U.S. and other countries.
Firefox is a registered trademark of the Mozilla Foundation.
Sentry Spelling-Checker Engine Copyright 2000 Wintertree Software Inc.
WordNet 2.0 Copyright 2003 by Princeton University. All rights reserved.
Outside In Viewing Technology 1992-2002 Stellent Chicago, Inc. All rights reserved. Outside In HTML Export 2002
Stellent Chicago, Inc. All rights reserved.
Portions of eDOCS DM are copyrighted by DataDirect Technologies, 1991-2002.
All other products or company names are used for identification purposes only, and are trademarks of their respective owners. All rights reserved.

Table of Contents

Introduction ............................................................................... 5

1.1
1.2
1.3
1.4

Welcome .................................................................................................. 5
About this document ................................................................................ 5
Contact information .................................................................................. 5
How to find the documentation ................................................................ 6

Livelink ECM Archive Server ................................................. 9

2.1
2.2
2.3
2.4
2.4.1
2.4.2
2.5
2.6

What is Livelink ECM Archive Server? ................................................. 9

Installation package ................................................................................. 9
What's new?........................................................................................... 10
GUIs and documentation ....................................................................... 11
GUI and Online Help languages ............................................................ 11
Manuals.................................................................................................. 12
Errata ..................................................................................................... 12
Open Source .......................................................................................... 13

Supported software and storage platforms........................... 15

3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.9.1
3.9.2
3.10
3.11

Supported operating systems and databases ....................................... 15

Important recommendations .................................................................. 17
Installation and upgrades ....................................................................... 18
Supported storage systems ................................................................... 18
Retention periods ................................................................................... 19
Supported browsers ............................................................................... 19
Large files and partitions ........................................................................ 19
Compatibility with other Livelink products .............................................. 19
Supported Timestamp Providers ........................................................... 19
Supported hash algorithms for AuthentiDate ......................................... 20
Supported hash algorithms for Quovadis............................................... 20
Deprecated functionality ........................................................................ 20
Future developments ............................................................................. 20

Livelink ECM Archive Server scenarios.............................. 21

4.1
4.2
4.3

Archive Cache Server ............................................................................ 21

Use of retention periods ......................................................................... 22
Remote Standby scenario...................................................................... 23

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Table of Contents

iv

4.4
4.5
4.6
4.7
4.8
4.9
4.10

High-availability scenario ....................................................................... 23

Volume Migration ................................................................................... 23
Creating timestamps .............................................................................. 24
Archive administration utilities................................................................ 24
Document Pipeline ................................................................................. 24
API (Application Programming Interface) .............................................. 25
Accounting ............................................................................................. 25

Restrictions..............................................................................27

Release Notes

AR090601-RN-EN-23

Chapter 1

Introduction
1.1 Welcome
Welcome to Livelink ECM Archive Server 9.6.1!
Combined with other products in the Systems based on Livelink ECM Archive
Server, Open Text/IXOS seamlessly integrates all your business documents within
your IT system.

1.2 About this document

This document provides you with the most up-to-date information on this release of
Livelink ECM Archive Server 9.6.1.

What's new? on page 10 tells you what is new or has changed in this version of
Livelink ECM Archive Server.

GUIs and documentation on page 11 gives you a short introduction to the

manuals of Livelink ECM Archive Server 9.6.1.

Supported software and storage platforms on page 15 lists the software

requirements and provides information on the compatibility of the various
existing software versions. It also contains information that can help you avoid
problems but could not be included in the documentation.

Restrictions on page 27 gives you an overview of all known restrictions.

1.3 Contact information

Open Text Online is a single point of access for the product information provided by
Open Text. Depending on your role, you have access to different scopes of
information (see below for details).
You can access Open Text Online via the Internet at http://online.opentext.com/ or
the support sites at http://support.opentext.com/.
The following information and support sources can be accessed through Open Text
Online:

AR090601-RN-EN-23

Release Notes

Chapter 1 Introduction

Knowledge Center
Open Text's corporate extranet and primary site for technical support. It is the
official source for:

Open Text products and modules.

Documentation for all Open Text products.

Open Text Developer Network (OTDN): developer documentation and

programming samples for Open Text products.

Patches for Open Text products.

The following role-specific information is available:

Partners

Information on the Open Text Partner Program.

Programs and support for registered partners.

Business Users

Tips, help files, and further information from Open Text staff and other users
in one of the Open Text online communities

Administrators/developers

Feedback on
documentation

Downloads and patches

Documentation

Product information

Discussions

Product previews

If you have any comments, questions, or suggestions to improve our

documentation, contact us by e-mail at documentation@opentext.com.

1.4 How to find the documentation

You can find the product documentation as follows:

The product CD-ROM contains the documentation corresponding to the product

and the version.
Note: In case that the CD-ROM does not start automatically, open the file
index.htm and follow the navigation offered there.

The documentation of all products and all supported versions is available in the
Open Text Knowledge Center (see the Release Notes for details and links). In the
Knowledge Center, select the product below Supported by product, then the
wished document category below <Product name> Documentation.

Release Notes

AR090601-RN-EN-23

1.4

How to find the documentation

Note: You can find the latest information on manuals and online help files for
each product in the corresponding Release Notes. This includes the
identification codes of the current documentation.
Access to the technical documentation
Most manuals are available in various formats to provide optimum access for you.
You can choose between HTML and PDF format (Acrobat Reader).
PDF version

If you want to print a complete manual, open the PDF version. The PDF format is
also useful to search for certain items in the whole manual.

HTML

If you just want to read a manual on screen, open the HTML version. It can be
opened directly from the CD-ROM and is optimized for being read on the screen.
You can find the newest versions of Microsoft Internet Explorer and Acrobat Reader
on Microsoft (www.microsoft.com) and Adobe (www.adobe.com) Web sites.
Refer to the HTML guide on the CD-ROM to obtain further information about
special configuration issues and how to deal with some of known software bugs.
Usually, the HTML guide opens automatically when you insert the CD-ROM. You
can also start your Web Browser and open the index.htm file from the root folder.
To obtain further information, click the Info/Help link in the navigation bar, or use
the corresponding link on the Welcome page.
CD-ROM directory overview
The following list describes the contents of important folders on the CD-ROM and
where you can find further information. These folders are located on the root level
or in the /docu folder. However, the HTML guide /index.htm is a more convenient
way to find specific contents.
/index, /guide, /info

Files for the HTML guide. The files in /guide help you find a certain manual,
whereas the files in /info contain additional information, for example about
document types, workarounds for bugs etc.

/manual

Contains subfolders with all manuals. See GUIs and documentation on

page 11 for details.

/tools

Additional software tools.

All others
For internal purposes only.

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Livelink ECM Archive Server 9.6.1

Chapter 2

Livelink ECM Archive Server

2.1 What is Livelink ECM Archive Server?
Archive Server is an Enterprise Content Management (ECM) product from the
Livelink Enterprise Suite, which constitutes the framework for enterprise-wide ECM
solutions. The Archive Server enables storage, management and retrieval of
archived data and documents. Typically, Livelink applications rely on the document
management services of Archive Server, which include:

Livelink ECM Enterprise Server

Livelink ECM for SAP Solutions

Livelink ECM Suite for Siebel

Livelink ECM Production Document Management (PDMS)

Livelink ECM BPM Server

Livelink ECM Document Archiving for Microsoft SharePoint

Livelink ECM Email Archiving for Microsoft Exchange or Lotus Notes

Livelink ECM Records Management

Livelink ECM File System Archiving

Archive Server is a scalable and integrated service for archiving all of your
enterprise content. That content is archived on a secure document repository, giving
you the guarantee that all documents are safely stored for years, yet still instantly
available when needed.
Archive Server provides a host of functionalities to address compliance
requirements associated with electronic document retention for many regulations,
including SEC, Sarbanes-Oxley, FDA, GOB and GDPdU. Most regulations place
strict requirements on corporations to manage content not only through its active
lifecycle, but also to retain it for many years or decades after its use.

2.2 Installation package

The installation package consists of:

AR090601-RN-EN-23

Release Notes

Chapter 2 Livelink ECM Archive Server

Software CD-ROM
The CD-ROMs are labeled Livelink ECM Archive Server LEA 9.6.1
<platform>, where <platform> stands for these server platforms:

AIX

HP-UX PARISC

HP-UX IA-64

SOLARIS

LINUX

MSWIN

Each CD-ROM contains the software for the respective platform. This CD-ROM
also contains the documentation.
Note: Due to security reasons the perl modules IXOSOracle, IXOSODBC
and Oracle are no longer directly distributed with the Archive Server.
Documentation CD-ROM
This CD-ROM is labeled Documentation CD-ROM for systems based on
Livelink ECM Archive Server and contains the current versions of all
manuals for the Systems based on the Archive Server.
Database System DVD/CD-ROM
This DVD/CD-ROM contains the software for the database.
These media will only be delivered, if the database licenses have been purchased
through Open Text/IXOS.
Release Notes
Release Notes are delivered with every Open Text product. They describe in
detail the hardware supported by the product or package and the changes or
important dependencies that should be made known. They also describe where
to find documentation and further information about the products. The latest
version of the Release Notes is available in the Open Text Knowledge Center
(https://knowledge.opentext.com/knowledge/llisapi.dll/open/15512504).

2.3 What's new?

New platform support/databases

True 64-bit support for HP-UX 11.23 on IA-64 processors

Support of Microsoft SQL Server 2005

A new doctool (timestampdt) which can create time stamps for documents in the
Document Pipeline.

New storage platforms

10

HP FSE

Release Notes

AR090601-RN-EN-23

2.4

Sun StorageTek NAS 53X0

Sun StorageTek SAM-FS

Volume migration

GUIs and documentation

Fast migration of ISO images.

This allows fast migration without filtering of components. Checksums
assure data integrity during migration process. It is also possible to migrate
entire ISO Images from a remote Archive Server to the local server via a
network connection.

Archive Cache Server

Archive Cache Server now supports two operational modes. The mode can be
selected per logical archive.
1.

write through
In this mode all documents are transferred to the central Archive Server, but
on the fly they are also cached in the local store to speed up later read
requests.

2.

write back
In this mode all the documents are cached in the local store of the Archive
Cache Server only. An administrative job will later transfer these documents
to the central Archive Server. This mode is intended for architectures with
low network bandwidth.

2.4 GUIs and documentation

The following section gives you an overview of GUIs and manuals that are available
for Archive Server and in which languages they are available.
If you have any comments, questions, or suggestions to improve our
documentation, contact us by e-mail at documentation@opentext.com.

2.4.1 GUI and Online Help languages

Component

EN1

Livelink ECM Archive Administration (ADMC)

G, O

Archive Web Monitor

G, O

Document Pipeline Info (DPInfo)

G, O

Timestamp Server

DE1

G, O

Notes:
1. G = GUI, O = Online Help

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Livelink ECM Archive Server 9.6.1

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Chapter 2 Livelink ECM Archive Server

2.4.2 Manuals
The current manuals for Archive Server are located in the Open Text Knowledge
Center, see
https://knowledge.opentext.com/knowledge/llisapi.dll/open/15491789. Please
use only these manuals to be sure to use the appropriate version.
Document Title
Version Number

EN

DE

JP

Livelink ECM Archive Server: Administration Guide

AR090601-ACN-XX

Open Text Timestamp Server: Administration Guide

AR0906-ATS-EN

Livelink ECM Archive Server: Configuration Parameters

AR0906-RCP-EN

Livelink ECM Archive Server: Document

Pipelines and Import Interfaces
AR090601-CDP-EN

Livelink ECM Archive Server: Document

Pipeline Programming Guide
AR0906-PDP-EN

Livelink ECM Archive Server: Programming Guide for the Livelink ECM Archive
Server API
AR090600-PSA-EN

2.5 Errata
section 4.1.6 "Editing the archive configuration" in Livelink ECM - Archive Server
- Administration Guide (AR090601-ACN)
The screenshot Edit configuration is not correct. The text under Blob/Single
Instance has changed to These settings must not be used for single file pools.
section 9 "User management for the Archive Server" in Livelink ECM - Archive
Server - Administration Guide (AR090601-ACN)
Consider this additional information:

12

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2.6

Open Source

Important

Change the password for the administrative users after installation,

e.g. dsadmin and dp*, if pipelines are in use.

Change the password regularly.

In case the administrator password has been lost: Contact Open Text
Customer Support to create an initial password for the archive administrator.

section 14.2.1 "Configuration on the original server" in Livelink ECM - Archive

Server - Administration Guide (AR090601-ACN)
Consider this additional information:
Enable harddisk logging
1.

In the Archive Administration, connect to the original server.

2.

Click File, Server Configuration.

3.

Open Document Service (DS), Backup Configuration.

4.

Check the option This system is backed up by other systems.

5.

Restart the spawner on the original server.

section 4.2.2 "Creating an HDSK pool" in Livelink ECM - Archive Server Administration Guide (AR090601-ACN)
The content of the note is not correct. Consider the following note instead.
Note: HDSK pools are not intended for use in productive archive systems, but
for test purposes and special requirements.
section 11.2 "Environment variables" in Livelink ECM - Archive Server Document Pipelines and Import Interfaces (AR090601-CDP)
The registry location given as HKEY_LOCAL_MACHINE/SOFTWARE/IXOS/IXOSARCHIVE/COMMON/ is not correct. Instead, it has to contain an underscore and not
a dash: HKEY_LOCAL_MACHINE/SOFTWARE/IXOS/IXOS_ARCHIVE/COMMON/.

2.6 Open Source

A detailed list of used Open Source libraries is given on the software CD-ROM:
<CD-DRIVE>:\update\OPENSOURCE\LICENSES

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Livelink ECM Archive Server 9.6.1

13

Chapter 3

Supported software and storage platforms

The Release Notes are updated continually. The latest version for Livelink ECM
Archive Server 9.6.1 and further technical information is available from the Open
Text Knowledge Center (https://knowledge.opentext.com).

3.1 Supported operating systems and databases

Notes:

Version 9.6.1 is an update version for Archive Server 9.6.0. Version 9.6.1
contains all patches available for 9.6.0. It is strongly recommended to
update to Archive Server 9.6.1 as soon as possible. Upcoming patches for
Archive Server 9.6.0 will require an update to version 9.6.1 before installing
the patch!

Only the products and versions specified in the Release Notes are
supported. Other versions have not been tested and are therefore not
officially supported for this version. The Release Notes contain the
definitive list of supported versions. Any other versions mentioned in the
product documentation are superseded by the versions specified in the
Release Notes.

If no service pack, maintenance level, patch level or similar is explicitly

mentioned for a specific software version, then Open Text supports all
released by the manufacturer for this version, unless explicitly stated
otherwise. If details of a specific service pack, patch and maintenance level
etc. is given, then this one and all subsequent ones are supported.

VMWare products make it possible to run multiple operating system

instances simultaneously on single server hardware. This paragraph
addresses support provided by OTC for its Archive Server software
running within virtualisation products.
OTC does not provide guides for sizing the virtual infrastructure, and does
not provide checklists how to set up the virtual infrastructure. OTC expects
the virtual infrastructure environment to be transparent and to present
itself as real hardware.
If devices such as jukeboxes, fibre channel or other hardware components
are not able to be connected using a virtual infrastructure, then
infrastructure without virtualisation software must be used. For OTC

AR090601-RN-EN-23

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Chapter 3 Supported software and storage platforms

customers who have a support agreement, OTC will use reasonable efforts
to investigate potential issues with OTC software running in a virtualisation
environment. As part of that investigation, OTC may require that the issue
be reproduced independently from the environment on physical hardware.
Where issues are confirmed to be unrelated to the virtualisation software,
OTC will support its software in a manner that is consistent with support
provided when that software is not running in such an environment.
The Archive Server supports the following operating systems and databases:
Processor

Operating system platforms

Archive
Server

Archive
Cache
Server

Cache
Server
(old)

Supports Intel x86

instruction set

Windows 2003 Server

SP1 or higher

32 bit

Supports Intel x86

instruction set

SLES9 SP2 or higher

32 bit

IA-64

HP-UX 11.23

64 bit

PA-RISC

HP-UX 11.23

64 bit

pSeries

IBM AIX 5.3L

64 bit

Sparc

Solaris 10

64 bit

32-bit/64-bit

The Archive Server modules run as 32-bit programs even when using 64-bit
hardware or a 64-bit operating system except for IA-64. On IA-64 processors 64-bit
programs are supported.

Support of
Solaris zone

Installing Archive Server in a global zone or a local whole root zone requires
consulting and support by Open Text Global Services.

Supported
database
systems

The following table gives an overview of supported database systems:

Database management systems

Windows 2003 Server

MS SQL Server 2000 SP4 (or

higher)

All UNIX platforms

Standard Edition
Enterprise Edition

MS SQL Server 2005 SP1 (or

higher)

Standard Edition
Enterprise Edition

Oracle 10.2
X

Standard Edition

Enterprise Edition

16

Release Notes

AR090601-RN-EN-23

3.2

Important recommendations

The database software delivered by Open Text may only be used with Archive
Server.
The database can be installed locally or on a remote system.
It is recommended that no additional applications are installed on the Archive
Server computers.
Oracle 10.2

For Oracle, there are only 64-bit versions for some operating systems. If only the 64bit version exists, then this version is supported. Open Text recommends that you
read the respective database and operating system release information.

3.2 Important recommendations

Hostnames of
Archive Server

Hostnames of the Archive Server computers must not begin with a digit. It is
strongly recommended to follow the guidelines for hostnames as defined in RFC
952. Hostnames are strings made up of the letters (A Z), digits (0 9), minus sign
(-) and period (.). Note that periods are only allowed when they serve to delimit
components of domain style names.
For further information, read RCF 952 (http://tools.ietf.org/html/rfc952) and RCF
1034 (http://tools.ietf.org/html/rfc1034).

Storage Quotas

Quotas imposed by the operating system on storage platforms are not supported.
Note: This does not apply to quotas imposed by the storage system itself. Storage systems with quotas must behave like a normal disk partition.

Time server
HTTP

All computers (server and clients) must use a central time server.
All clients must use the HTTP protocol.

Antivirus
software

To archive clean documents, you must protect the documents from viruses before
archiving. The Archive Server does not perform any checks for viruses. To ensure
error-free work of the Archive Server, locations where documents are stored
temporarily, like disk buffer partitions, cache partitions and Document Pipeline
directories, must not be scanned by any antivirus software while Archive Server is
using them.

SSL (Secure
Socket Layer)
communication

SSL should be activated only if encryption of network traffic is explicitly desired, as

it decreases the performance of Archive Server.
For a list of cipher suites supported by Archive Server and Cache Server, see the this
entry:
https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15536236&
objAction=ArticleView&viewType=1.

Hash tree
renewal
Blob and
compression
with ISO

Open Text recommends not using the dsReHashTree tool. Contact Open Text
Product Management if you plan to do a hash tree renewal.
Open Text recommends not enabling blob and compression for ISO volumes. These
settings can cause problems with retention!

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Chapter 3 Supported software and storage platforms

Retention for
meta documents

Open Text recommends not using retention periods for meta documents (MTA)!

Support of Office
2007

Support of Microsoft Office 2007 documents requires to install the latest

recommended patches for Archive Server 9.6.1

3.3 Installation and upgrades

For detailed information about installing or upgrading to Livelink ECM Archive
Server 9.6.1, see the Master Document for Installation and Upgrade
(https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1157552267_9
05).
Important
Update to version 9.6.1 is only possible from version 9.6.0.
Older versions must be upgraded to 9.6.0 before.
For a complete overview of supported upgrade and migration paths, see the
Upgrade Matrix
(https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1180002486_0
03).
Prepare your Archive Server platform for upgrade from IXOS-eCONserver 5.5D to
Livelink ECM Archive Server 9.6.1. For further information, see
https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15528627&
objAction=ArticleView&viewType=1.
Note: An upgrade from ECR 6.0D will be handled together with the upgrade
to Livelink ECM PDMS 9.6.1.
Windows
installation
Installation
Livelink
Document
Pipeline for LES

Modify function can be used to install additional features (e.g. parts of a setup).
Uninstallation of features is not possible. Only complete setups can be uninstalled.
The installation of any setup from the Archive Server is only possible if the
Livelink Document Pipeline for LES setup is not installed. The Livelink
Document Pipeline for LES can be installed after all necessary setups from the
Archive Server are installed and configured. If the Livelink Document Pipeline
for LES is installed the configuration of the setups from the Archive Server fails.

3.4 Supported storage systems

For supported storage systems, see the Hardware Release Notes
(https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1166019279_0
63). Use of storage systems may require consulting by Open Text Global Services or
hardware vendors.

18

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3.5

Retention periods

3.5 Retention periods

The use of event-based retention is not released. For details, see Use of retention
periods on page 22.

3.6 Supported browsers

For the initial server configuration, the following Web browsers are supported:

Internet Explorer 6.0 or 7.0

Mozilla Firefox 1.0 and 1.5

Linux Konqueror 3.x

3.7 Large files and partitions

The PAGELIST component is valid in following ranges:

XSL parser
PDF documents

the number of MTA-subdocuments is limited to 10 million

the size of a MTA-document is limited to 100 billion bytes

the size of a MTA-subdocument is limited to 100 billion bytes

XML files for xsl_parser DocTool are restricted in size to 2 GB.

PDF documents with included form information of doc-id and logical archive are
restricted in size to 2 GB.

3.8 Compatibility with other Livelink products

For a list of Livelink product versions supported by Livelink ECM Archive Server
9.6.1, see the Products Compatibility Matrix in the Knowledge Center
(https://knowledge.opentext.com/knowledge/llisapi.dll/open/15909981).
For information and restrictions concerning other products, see the corresponding
Release Notes in the Open Text Knowledge Center.

3.9 Supported Timestamp Providers

If you want to use Timestamp Providers not mentioned in this document, contact
Open Text Customer Support.
For the configuration of Timestamp Providers, see the Knowledge Center
(https://knowledge.opentext.com/go/15513894).
Note: The hash algorithms mentioned below are the algorithms supported by
the Timestamp Providers. The algorithms supported by Archive Server are
described in
https://knowledge.opentext.com/knowledge/llisapi.dll/open/15548894.

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Chapter 3 Supported software and storage platforms

3.9.1 Supported hash algorithms for AuthentiDate

Supported scenario:

Timestamps via Internet for ArchiSig

Supported hash algorithms:

RIPE-MD160, SHA-256, SHA-384, SHA-512

Contact:

http://www.authentidate.de

3.9.2 Supported hash algorithms for Quovadis

Supported scenario:

Timestamps via Internet for ArchiSig

Supported hash algorithms:

SHA-1, SHA-256, SHA-384, SHA-512

Contact:

http://www.quovadisglobal.ch

3.10 Deprecated functionality

This section lists functionality, which has been removed from the product in this
release or will be removed in the next release.
The following features will be discontinued with Livelink ECM Archive Server 9.6:

Version 9.6.1 will be the last version to support HP-UX on PA-RISC.

Version 9.6.1 will be the last version to support Novell SUSE Linux ES 9.

Version 9.6.1 will be the last version to support Pioneer jukeboxes (DRM series).

CD-R media cannot be written any longer, read access is still supported.

EMC Symmetrix is no longer supported as storage device with retention periods.

For use of SAN disks as storage have a look at the storage platform release
noted.

Connection to Windows perfmon (based on accounting files) is no longer

supported.

Browser based accounting and Passport server are deprecated.

3.11 Future developments

In this section we want to inform you about upcoming changes and developments.
The next version will support Novell SUSE Linux ES 10.
Archive Server will run as 64-bit application on all platforms. Windows 2003 (OS 32bit) will still be supported.
If you intend to buy new Archive Server hardware, we recommend using 64-bit
hardware.

20

Release Notes

AR090601-RN-EN-23

Chapter 4

Livelink ECM Archive Server scenarios

4.1 Archive Cache Server
Archive Cache Server 9.6.1 and Cache Server (old) 9.6.1 support the same operating
systems as Archive Server 9.6.1.
Archive Cache Server 9.6.1 must only be used with Archive Server 9.6.1.
For new installations, the new Archive Cache Server must be used. The Cache
Server (old) can only be updated and is not available for new installations any more.

LEA 9.6.1

Archive Cache Server 9.6.1

Cache Server (old) 9.6.1

(upgrade of Cache Server 9.6.0)

x1

Notes:
1. write back is not supported

Note: For more information about Archive Cache Server, see the
Administration Guide (https://esc.ixos.com/1166032743-064).

Archive Cache Server 9.7.1 and Archive Server 9.6.1

While upgrading a server landscape including Archive Cache Server from 9.6.1 to
9.7.1, you can use Open Text Archive Cache Server 9.7.1 (instead of Archive Cache
Server 9.6.1) with Archive Server 9.6.1. This combination is released only for the
following purpose:

You upgraded to Archive Cache Server but did not (yet) upgrade Archive Server
9.6.1 to Open Text Archive and Storage Services 9.7.1.
You will upgrade Archive Server 9.6.1 to Archive and Storage Services 9.7.1 as
soon as possible.

Note the subsequent restrictions for this scenario.

Restart Archive
Cache Server

Changes of administration settings on Archive Server will not be forwarded to

Archive Cache Server. The Synchronize Cache Server utility available in Archive
Server 9.6.1 will fail with error. To let Archive Cache Server know the changed
archive settings, restart Archive Cache Server, i.e. Tomcat.

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Chapter 4 Livelink ECM Archive Server scenarios

Read-only
retention

Storage tiers

It is possible to archive documents on Archive Cache Server in write-back mode

with retention=read_only. This value is not supported by Archive Server 9.6.1.
When you run cs2ds it will succeed nevertheless, mapping the value read_only
silently to the value none.
It is possible to specify a storage tier during document archival on Archive Cache
Server in write-back mode. Storage tiers are not supported by Archive Server 9.6.1.
When you run cs2ds it will succeed nevertheless, silently ignoring the specified
storage tier values.

4.2 Use of retention periods

Note: Before using retention handling Open Text strongly recommends reading the document Retention Handling in the Archive Server, available from
the Knowledge Center
(https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1141897
682_801).
Event Based
Retention

The use of event-based retention is not released.

Single Instance Archiving (SIA)
Retention periods

released

Event-based retention

not released

Pool types

Single file (VI)

Single file (FS)

only released with

retention=NONE

Retention periods on storage system may expire before the last reference to the SIA document is deleted.

Use of SIA is only feasible in mass

storage scenarios.
Storage in container files is recommended.

BLOBs

22

Retention periods

Retention period
must be inherited
from logical archive.

Event-based retention

not released

Pool types

not released

Single file (VI)

Single file (FS)

Release Notes

Individual retention periods for

documents must not be used, as this
may have severe impacts on migration.
Retention period of BLOB is set to
the maximum of the retention periods of all documents.

Use of BLOBs is only feasible in

mass storage scenarios.
Storage in container files is recommended.

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4.3

Remote Standby scenario

ISO images / WORM and UDO media

Retention periods

Retention period
must be inherited
from logical archive.

Individual retention periods for documents must not be used.

Retention period of ISO image is set to the
maximum of the retention periods of all
documents.

Event-based retention

not released

ISO image will inherit INFINITE retention

period.

4.3 Remote Standby scenario

The original server and the Remote Standby Server must use the same Archive
Server version and patch level.
Running Remote Standby Server on a cluster is not supported.

4.4 High-availability scenario

Operating system cluster software supported:
Operating system
Windows Server
2003

MSCS is included in Windows Server 2003

Solaris 10

SunCluster 3.1

AIX 5.3

HACMP 5.x

HP-UX 11.23 (PARISC)

HP-UX 11.23 (IA-64)
Linux (SLES9)
Sun Veritas
Cluster
Oracle on
Windows

Cluster software required

ServiceGuard 11.16 and later/

Serviceguard Manager 5.0
Heartbeat 1.2 and higher

For support of Sun Veritas Cluster, contact Open Text Global Services.
To use an Oracle database on Microsoft Windows systems, the additional Oracle
product Oracle Fail Safe 3.3.2 or later is required.
If you want to use a high-availability scenario, contact your Open Text Global
Services department.

4.5 Volume Migration

If you want to use Remote Volume Migration, contact your Open Text Global
Services department.

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23

Chapter 4 Livelink ECM Archive Server scenarios

Remote Volume Migration to 9.6.x is supported from version

5.5
6.0/9.5
9.6.x
Restrictions for fast migration of remote ISO volumes
In case of fast migration of remote ISO volumes, the default retention setting
-8, keep old retention should not be changed. Other settings are not
transferred to the storage device!
Please ignore the according description in the online help and in the
administration guide.

4.6 Creating timestamps

For supported scenarios, see
https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1139575210_65
9.

4.7 Archive administration utilities

The archive administration tools are:

Livelink ECM Archive Server administration

Document Pipeline Info (the number of display colors must be set to at least 256)

Web Monitor (for supported browsers, see Supported browsers on page 19)

The administration utilities support the same operating systems as the Archive
Server plus Microsoft Windows XP SP2 (32-bit), Windows Vista (32-bit). On UNIX,
an X-Window system environment is needed.
The archive administration delivered with the Archive Server 9.6.1 supports the
Archive Server 9.6.x, 9.5 and IXOS-eCONserver 5.5D.
For the Archive Server 9.6.1 archive administration version 9.6.1 is required.

4.8 Document Pipeline

Conversion of file format MIME type
The component types must be MIME types. For an upgrade of Archive Server
they are converted automatically. For the list of automatically converted types,
see section 9.3 "The COMMANDS file" in Livelink ECM - Archive Server Document Pipelines and Import Interfaces (AR090601-CDP).
HTTP communication
During HTTP communication between Archive Server and Document Pipeline
(Enterprise Scan, R/3, COLD) the private key is stored in the file system

24

Release Notes

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4.9

API (Application Programming Interface)

(<IXOS_ARCHIVE_ROOT>\config\seckey\) and therefore this directory must be

protected (read access only for the system user (Windows) or the archive user
(UNIX)).
Perl Parser scripts in Document Pipeline
In former versions the file for parsing were opened in text mode on Windows
platforms. This behavior is changed. Now the file for parsing must be opened in
binary mode. For further information, see
https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=1553261
7&objAction=ArticleView&viewType=1.

4.9 API (Application Programming Interface)

The following APIs are supported:
API

Documentation

Livelink ECM Archive Server API1

Documentation in English is available in

the ESC.

Batch import of external documents with

attributes by customer

Livelink Enterprise Archive Document

Pipelines and Import Interfaces
AR0906-CDP-EN

Batch import of external documents with

attribute extraction (COLD)

Livelink Enterprise Archive Document

Pipelines and Import Interfaces
AR0906-CDP-EN

AL-HTTP 4.5

Documentation available from SAP

Notes:
1. Requires additional licenses (not part of Archive Server CD-ROM).

4.10 Accounting
Accounting is switched off by default for new installations. Accounting does not
trace info and administrative calls any more.

AR090601-RN-EN-23

Livelink ECM Archive Server 9.6.1

25

Chapter 5

Restrictions
Note: Restrictions on behalf of non-Open Text products are not listed here. See
the respective Release Notes for those products for further information.
Permitted characters in component names
Some characters are not permitted as part of component names for documents in
Archive Server. For further information, see Knowledge Base entry Forbidden
characters for filenames: https://knowledge.opentext.com/go/15531700
Maximum number of groups per user
The maximum number of groups a user can be assigned to is 17. If you try to
assign another group, a message is displayed informing that the maximum
number of groups for the current user is reached.
Restrictions for Archive Cache Server
For detailed information, see Admin Guide (https://esc.ixos.com/1166032743064), Chapter Restrictions using an Archive Cache Server and
https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=1552836
1&objAction=ArticleView&viewType=1.
Error status in monitor reported by Oracle
It may happen that there are database deadlocks between the dsMain and some
Document Service utilities, e.g. dsHashTree, dsHdskRm. These deadlocks are
handled correctly by the Document Service, however, there may be error
messages in the Document Service logfiles, and the monitor status will turn to
red because the ORA-00060 (deadlock) is reported in the alert_ECR.log. These
errors can be ignored.
SQL Server: Deadlock error in log files
It may happen that there are database deadlocks between the dsMain and some
Document Service utilities (especially with parallel import/export). These
deadlocks are handled correctly by dsMain and the respective utilities; however,
there may be error messages in the logfiles.
ERR 26.06.07 17:45:07.811 06 ..........
ODBCDBConnection::ODBCError ODBCDBConnection.cxx-591 Thread: 0
Session: 59 Error: [Microsoft][ODBC SQL Server Driver][SQL
Server]Transaction (Process ID 59) was deadlocked on lock
resources with another process and has been chosen as the deadlock
victim. Rerun the transaction. [SQLState 40001]

Theses errors and the immediate following errors can be ignored.

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Release Notes

27

Chapter 5 Restrictions

Archive Cache Server and ArchiSig timestamps

ArchiSig timestamps can't be verified through Archive Cache Server.
Possible problem with hard disk partition mount paths
For the administration server, it is now possible to enter paths such as E:\
(note the trailing backslash) as the mount path of a partition. However, when
such mount paths are used, the Export partition facility of the administration
server will get confused when trying to export several partitions using
wildcards. To avoid this problem, enter the path without the trailing backslash.
One way to ensure a proper path is to use the Browse button in the
administration client to select the target partition.
Partition size
Partition sizes on AIX are supported up to 1 Terabyte.
Size of ISO images
The recommended size for ISO images is 4 GB.
The maximum supported size for ISO image is 10 GB.
Hanging processes or very long durations of process shutdown with SQL Server
2000
If problems occur during program termination, enforce the communication
protocol between SQL Server and SQL Client to TCP/IP. Disable the shared
memory protocol in those circumstances.
Starting Archive Server processes (UNIX only)
In order to start the Archive Server processes (i.e. call script S18BASE start), the
user root is required.

28

Release Notes

AR090601-RN-EN-23