Hi Jerry,

Hope youre doing well,

I have a Job opening for a Sr. Engineer in Infrastructure with one of our clients in San
Diego, CA 92130. Please go through the Job Description and if you find it interesting or
would like to apply for future positions of similar kind then please mail me a copy of your
updated Resume, alternatively you can call me at 919-887-6786 Ext 4339.
Role: Sr. Engineer in Infrastructure Mgmt. (Messaging and Directory Services
Team Lead)
Duration: 12 months
Location: San Diego, CA 92130
Responsibilities:
Manage a support team comprising of up to 10 support engineers in disparate
locations.
Manage/Maintain a Windows 2008 R2 Active Directory Environment in a global
enterprise
Manage/Maintain Exchange 2010 Messaging environment in a global enterprise
Maintaining team operational procedures and documentation (patch management,
backup operations, antivirus, change management)
Monitor environments for anomalies and errors, reporting, escalation and resolutions
of issues
Provide Level III support and repair, working with appropriate teams (when necessary)
for resolution
Ability to plan for infrastructure and operational changes such as server and
infrastructure upgrades
Document
configuration,
migration,
testing,
and
deployment
on
new
solutions/features to the environment
Provide expertise during 3rd party integration projects
Develop and maintain high standards in establishing procedures and policies to
address routine jobs and certain resolution protocols.
Meet or exceed SLA obligations consistently and on an ongoing basis, allow for
accurate metrics to measure response time offsite access, and reduce the time
needed to address hardware/software failures
Provide 24x7 on-call Escalation Support (rotation based)
Experience with Active Directory and email migrations a plus
Requirements:
Experience with hosted Microsoft Exchange / Microsoft Office 365 / Microsoft BPOS
Deep knowledge and experience with Windows Server 2008 R2 Active Directory
Architecture and all relevant components (DNS, Federation, GPOs, Authentication,
Security, Schema)
Deep Knowledge and experience with Microsoft messaging Architecture (2007/2010)
and all relevant components (Storage, SPAM, AV, Transports, Protocols, Relays, DAGs,
Performance Tuning, Backup/Restore etc..)
Strong practical understanding of troubleshooting approaches, including knowledge of
underlying networking, server, storage, and organizational concepts

Knowledgeable of Mobile Device Management solutions

Network protocols/services and Network infrastructures experience
Demonstrated successful use of project management methodologies
Demonstrated team leadership and team mentoring
Windows scripting and automation methodology (PowerShell, VBScript, Perl, Batch
programming)
Strong communication skills both verbal and written skills
Detail oriented approach with strong history of compliance and policy adherence
Ability to collaborate on troubleshooting and remediation steps with high-stress end
users
Experience with Blackberry Enterprise Server
Knowledgeable of Unified Messaging architectures (Lync / Cisco)
Knowledgeable of PKI deployments (Certificate Services)

Skills:
Description
Leadership/People Management
Active Directory & Associated Components (2008)
Microsoft Exchange (2010)
Federation Services
Scripting PowerShell
Networking
Identity Management Principals

Level
Intermedia
te
Advanced
Intermedia
te
Intermedia
te
Intermedia
te
Functional
Functional