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AGENCY :
Department of Environment and Natural Resources - Provincial Environment and Natural
Resources, Albay (DENR-PENRO, ALBAY)
INTERVIEWED PERSONNEL:
Ofelia O. Abalon
Administrative Officer IV/ Chief, Adm. & Support Services
MAIN CHARACTERISTICS OF GOOD GOVERNANCE
1. ACCOUNTABILITY
ON THE ACCOUNTABILITY OF THE AGENCY AND ITS EMPLOYEES:
A: Every government agency and all government officials are accountable to the publicto the Filipino people.
IS ACCOUNTABILITY REFLECTED IN THE ORGANIZATION?
A: Before we have the Community Environment and Natural Resources Office or
CENRO, but due to Executive Order 366, we are in the process of rationalization in
which the CENROs will be dissolved and form the Provincial Environment and Natural
Resources Office or PENRO. The responsibilities in this division were changed from 3
sectors(Forestry, Land Management and Protected Areas, Wildlife and Coastal Zone
Management Sector) to only two sectors(Management and Technical Sector).
ON REPORT SUBMISSION TO THE NATIONAL DENR:
A: Of course, but the regularity varies- monthly, semi-annually or annually, depends on
the nature of the report.
2. TRANSPARENT
ON THE SPECIFIC TRANSPARENCY MEASURES IMPLEMENTED:
A:Here we have the so-called Citizens Charter.
Within the Citizens Charter:
Services offered
Time span for each service
Personnel in-charge for each service
There are also posts outside the office about the activities of the agency and also
orders from the higher authorities(DENR-National).
OTHER WAYS THAT CAN SHOW THE TRANSPARENCY:
A: A website where in the you can find the following:
Technical Services
Laws and Policies
Transparency Governance
E-library
Internal Concerns
*It must be noted however that this website is for the whole Region V.
http://r5.denr.gov.ph/
CATEGORY
With Employees
With Clientele
Based from the first-hand information that have gathered during the conduct of our
interview with one of DENR-PENRO Albays top officials, we found out that:
The said corporations goals and strategy was compatible and was in congruence
Thus, from the aforementioned findings that were presented, we construed that DENR-PENRO
ALBAY manifests good governace practices.