Redemption of Reward Points towards Card Outstanding & Air Miles

Redemption towards Card Outstanding

Which are the Cards on which this facility is available? What is the conversion ratio?
o
Citibank Rewards Card 1 reward point = 35p
o
IndianOil Citibank Platinum / Titanium Card 1 Turbo Point = 35p
o
Citibank Ultima Signature Card 1 reward point = Re.1
o
Citi Prestige Card - 1 reward point = Re.1

How can I place a request to redeem reward points against the statement outstanding?
You can do this in 2 ways:
o
Write to us. Login to Citibank Online with your User ID and IPIN > Click on the Your Queries link on the left navigation
panel > Select the Category Reward Points / Redemption Related > type in your request
o
Contact us at 24x7 CitiPhone.
What is the minimum number of points I can redeem in a single transaction?
For Citibank Rewards Card & IndianOil Citibank Platinum/Titanium Card that can be redeemed in a single transaction is 5000. For Citibank
Ultima Signature Card, the minimum number of points that can be redeemed is 500.
How many days will it take for the credit to reflect in my account?
The credit will reflect in 3 working days from the time of placing the request.
Where can I see the credit?
You can see this in the Account Summary when you login to Citibank Online. If your statement has not yet been generated, this will reflect
along with Unbilled transactions. Once your statement is generated, you can see an entry for this transaction.
Will this amount be adjusted against the Minimum Amount Due?
No, this amount will not be adjusted against the Minimum Amount Due. You will need to ensure payment of the Minimum Amount Due in time
to avoid levy of Interest & Late Payment charges.

Ver 12 December 2014

Airmiles and CashBack pdf

Redemption towards Air Miles

Which are the airlines where this facility is available? What is the conversion ratio?

Airline

Citibank Rewards
Card

Citibank
Corporate Card

Citibank Ultima
Signature Card

Etihad

Yes 1point=0.75
miles
Yes 1point=0.75
miles
No

IndianOil Citibank
Platinum/Titanium
Card
Yes 1point=0.75
miles
Yes 1point=0.75
miles
No

Jet Airways

Yes 1point=0.66
miles
Yes 1point=0.66
miles
No

Thai Airways

No

No

No

Cathay Pacific

No

No

No

British Airways

No

No

No

Singapore
Airlines
Delta

No

No

No

No

No

No

Eva Air

No

No

No

Yes 1point=5
miles
Yes 1point=5
miles
Yes 1point=5
miles
Yes 1point=5
miles
Yes 1point=5
miles
Yes 1point=5
miles
Yes 1point=5
miles
Yes 1point=5
miles
No

Malaysia Airlines

No

No

No

No

Yes 1point=1 mile

Qatar Airways

No

No

No

No

Yes 1 point=1 mile

Air India

Citibank
PremierMiles
Card
NA for miles
transfer
Yes 1point=1 mile
Yes 1point=1 mile
Yes 1point=1 mile
Yes 1point=1 mile
Yes 1point=1 mile
Yes 1point=1 mile
Yes 1point=1 mile
Yes 1point=1 mile

Citi Prestige
Card
Yes 1 point =
4 miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=4
miles
Yes 1point=1
mile
No

How can I place a request for rewards redemption towards air miles?
Please contact us at 24x7 CitiPhone to place a request.

What is the minimum number of points I can redeem in a single transaction?

Airline
Jet Airways
Air India
Etihad Airlines
British Airways
Singapore
Airlines
Delta Airlines
Thai Airways
Cathay Pacific
Eva Air
Malaysia Airlines
Qatar Airways

Citibank Rewards
Card

IndianOil Citibank
Platinum/Titanium
Card

Citibank Corporate
Card

Citibank Ultima
Signature Card

Citibank
PremierMiles Card

Citi Prestige
Card

250 points
100 points
NA
NA
NA

250 points
100 points
NA
NA
NA

250 points
100 points
NA
NA
NA

250 points
250 points
250 points
250 points
250 points

NA
100 points
100 points
100 points
100 points

100 points
250 points
250 points
250 points
250 points

NA
NA
NA
NA
NA
NA

NA
NA
NA
NA
NA
NA

NA
NA
NA
NA
NA
NA

250 points
250 points
250 points
NA
NA
NA

100 points
100 points
100 points
100 points
100 points
100 points

250 points
250 points
250 points
250 points
250 points
NA

How long will it take for the miles to reflect on my frequent flyer account?
For Jet Airways, the miles will reflect within 7 working days. For all other airlines, the miles will reflect within 3 weeks from the date of placing
the request.

Please visit http://www.online.citibank.co.in/portal/pdf/Rewards-Redemption.pdf for applicable Terms & Conditions.

Ver 12 December 2014

Airmiles and CashBack pdf