Cory Heiden

Director Enterprise Solutions

Cory.Heiden@Chemtura.com

Learning Points/Key Takeaways

Understand Chemturas Transformation Journey
Benefits/Challenges with this Journey
Lessons Learned

Chemtura Key Facts

Global specialty chemical company listed on

the New York Stock Exchange/Euronext

(CHMT)
Committed to global sustainability and

engineering chemical solutions that meet our

customers evolving needs.
More than 4,000 employees around the world
Manufacture in 12 countries and sell products

in over 100 countries

2012 sales of $2.6 billion
Global Headquarters
Philadelphia, Pennsylvania

Major End Markets Served

Agriculture
Building & Construction
Durable Consumer Goods
Electrical & Electronics
Industrial

Transportation

Chemtura History

Why Transform
Several years of limited IT investment
Poor performance of key systems
Poor network response time

Single Datacenter worldwide

Misaligned SAP License Base
SAP maintenance costs extremely high

Operational costs too high

Leverage commoditization of IT services
Leverage latest technology advances

Transforming Chemtura
December 2012: Decision made to outsource
January 2013

:
April 2013
:
July 2013
:
October 2013 :
December 2013:

Selected Partner to run RFP Process

Selected HCL as Outsourcing Partner
Operations Go Live with HCL
Move to New Datacenter/Virtual Cloud
System Stabilized

Key Transformation Elements

IT Service Delivery

Retains Governance & Architecture

Core systems knowledge retained in-house
Retained org focus on delivering
transformation

Application Development &

Support

Managed Services Model

Value driven solution delivery
Charge back to business

Infrastructure & Operations

Dedicated Private Cloud Environment

Heavily Virtualized
Chemtura owned Assets
Device based Variablized Support Model

SAP Environment

On Premise, Perpetual License to :

HCL Hosted Private Cloud Model (MCaaS)
Term License
Opex based Model

Challenges
All inflight projects must

successfully complete
Outsource partner must assume

operational activities on Day 1

Organizational Change

Management
Retained Organization
User Organization

Private Cloud Design

4 Datacenters:
Primary GA

RegionalSE

Backup CO
Regional Sweden,

Singapore

Disaster
Recovery
- CO

Primary GA

HCL Operated
Private Cage
Redundant Everything

Regional SG

24/7 Security

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Security & Risk Management

Chemtura Owns Hardware
Re-assignment rights on contracts
Example : Datacenter
Clear segmentation on security roles
Contractual protections (SLAs)
Focus on IT Governance Organization
Data Privacy & Security

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Benefits Obtained from Journey

SAP maintenance costs significantly reduced
IT operations costs significantly reduced
State of the Art Datacenter built with near real time

synchronization to DR site
Regional datacenters built to improve network

performance
Transformational projects being implemented to

provide user with better experience

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Key Learning's
Using a partner to help with RFP is crucial as they

bring structure and negotiating strength

Organization has to have strong tolerance for Change

(Board/senior leadership support critical)

Knowledge transfer is key, provide longer overlap of

resources

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Questions:

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