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706.315.5573 |



A C-level IT executive, with comprehensive expertise, offers proven success in analyzing, designing, and deploying
strategic technology plans that align with and support key business objectives. Leverages strong experience in IT
leadership to effectively manage technical needs of large community hospitals, global pediatric teaching/research
organizations and other integrated healthcare facilities. Experience includes startup and turnaround settings.
Core Strengths
Shared Technology Strategy Conflict Resolution Team Building/Leadership Policy Development Best Practices
Process Improvement Compliance Systems Implementations Project Management Budgeting Cost Controls
Customer Service Client Relations Strategic Planning Product Development Technical Training & Development
Select Career Highlights
Hands on leader that takes pride in project ownership and developing - implementing clinical and business
technologies that support the internal process of my organization. Expert in directing and coordination all
activities ensuring effective communication and issue resolution for projects. Experienced in the financial aspects
of payroll, wire transfer, clearing house and online payment processing for customer accounts. Expert at
partnering and aligning IT strategy with the business needs of my stakeholders and identifying alternative
solutions to meet business objectives. Manages IT like an internal business within a business.
Provided contracted services through TEK Systems to Time Warner Business Class while building a home health
vertical; monitored legislative issues, launched products and services, and ensured sustainability and scalability.
Developed a national portfolio of products/services for a premier system reseller and service provider that
were specific to the research/health care industry; improved product alignment and services to reflect the
target market while educating sales staff on healthcare IT related issues and ways to align solutions to client
At Childrens National Medical Center, aligned IT to the clinical, financial, and outreach needs of the business,
significantly improving system performance, security, and customer service while creating a stable, scalable,
secure infrastructure; appropriately sized the IT department by using in-house and contracted resources.
Replaced an entire outsourced data center operations with a mix of in-house and contracted services, resulting
in a $2M reduction in cost as well as improved IT customer service to the global organization.
Professional Overview




As a member of the clients executive team led the re-implementation of the clients Paragon HIS, Meaningful Use
Stage 1 year 1 and 2 successful attestation. Prepared the organization for Stage 2 year one attestation.
Created and implemented the technology roadmap delivering performance and reliability levels never seen
within the organization. Implemented ITIL standards and remote hosted the service desk.
As customer executive, ensured corporate services were delivered in compliance to client service level
agreements, identifying additional add on requirements/needs.
Led the client through IT remote and service desk development, systems reorganization, Clinical Process
improvement and compliance efforts while managing the outsourced contract for the clients IT operation.
Merged local and remote IT resources into one virtual team.


706.315.5573 | |

Improved and developed corporate, physician and community IT relationships by creating a formal governance
structure and project submission process as well as and steering committees for the clinical community
Created the capital and operating budgets based on client strategy, hospital operations, and the product lifecycle
from the IT perspective; ensured regulatory compliance for meaningful use, joint commission, disaster planning,
and business continuity functions.
Developed, trained, and educated the internal IT team with a strong focus on accountability and client service.
TEK SYSTEMS - Corporate Director Technology Healthcare Time Warner
Researched and developed home health product opportunities for Time Warner Cable leveraging the strengths of
the corporations fiber network, customers and bandwidth within the healthcare space. Bringing off the shelf
products together created a delivery process for in home clinical monitoring of chronically ill patients through the
already in place cable network and equipment. Forged relationships with regional healthcare organizations,
both providers and payers, for product trial and regulatory acceptance.
Managed all aspects the product lifecycle from concept to commercialization and trained sales/engineering
personnel on product value and value for the healthcare industry.
Represented the company as the subject matter expert and provided vital in forging/managing partnerships for
reselling and co-branding the product within the TWCBC footprints.

National Director, Technology Healthcare

Provided leadership and ongoing strategic direction for the healthcare vertical market place for a premier public
IT systems reseller, VAR, and service provider. Created a healthcare sales vertical adding 2 million of additional
Identified research and develop relationships with partners offerings to be included in the healthcare portfolio
of offerings while supporting the sales team on healthcare specific needs and regulations.
Established Trusted Advisor status which proved instrumental in developing personal relationships within the C
suite to ensure alignment with client strategies and recommend solutions.
Created a new product line by developing a Virtual CIO offering shared CIO expertise among multiple
customers as needed.



Vice President & Chief Information Officer

Directed senior healthcare leadership team in providing IT vision, alignment, and leadership for 27 locations of
one of the top 10 childrens pediatric hospitals and research centers worldwide.
Defined IT strategies that were designed to enable growth and scalability while minimizing costs and business
risks; also drove adherence to legislation requirements such as HIPAA, Meaningful Use, and ICD10 conversions.
Upgraded Cerner clinical system to achieve new and improved functional enhancements; worked with end-users
and IT governance to identify, prioritize, and budget more than 200 additional features from the upgrade.
Created a combined Hospital and Research IT technical infrastructure leveraging equipment, datacenters,
disaster plans, personnel and storage to reduce overall IT costs initially by $1 Million.
Reorganized, hired and built a client-focused IT team with 150+ staff/consultants delivering world class service to
clinical, financial, and remote users of the health care organizations systems around the world. Implemented
operational and management metrics, newsletters. Reduced staff by 27 FTEs
Established a PMO office creating transparency and departmental coordination for all IT related projects resulting
with projects delivered on time and within budgets.


706.315.5573 | |



Vice President & Chief Information Officer

Oversaw the creation, planning and implementation of short- and long-term IT strategy for a three-hospital, $1B
integrated delivery network and level II trauma center with 3,000 employees. Resulting in 99.9 % reliability in a
fully recoverable technical environment.
Responsible for maintaining and developing operational systems that supported a large delivery network, from
clinical and business systems to insurance, construction, project management, and real estate. Managing all
phases of the product lifecycle.
Designed applications not available off the shelf to solve bed availability issues, equipment location and data
integration between dis-similar systems.
Defined strategy/vision for replacing and implementing future clinical, financial, and ERP systems.
Developed a client-focused IT team that quickly and strategically supported business/technology goals leveraging
historical data to predict potential application and system issues and opportunities contributing to exceptional
system reliability and Availability.
Consolidated four hospital systems into one operation while shutting down an underperforming hospital.
Outsourcing hospital data to consolidate and expedite the conversion saved 2 years of work and over $1 million
in projected data center upgrades.



Healthcare Division Manager

Established and managed client relationships for a 12-hospital healthcare system based in Mishawaka, Indiana.
Managed consulting engagements and proactively grew services provided.
Proved vital in building an internal consulting division for a hospital system with more than 260 full-time IT
professionals; achieved $900K in financial returns in two years.
*Career Note: Prior professional experience includes Vice President/CIO for Lafayette Home Hospital and Assistant
Director, Information Systems for the Washington Hospital Center in Washington, DC.