JOB DESCRIPTION

Post Title
Immediate Team
Service Team
Line managers job title
Number of direct reports
Salary and grade
Duration of role and hours
Location
Employing council
Probationary period
Notice period
CRB check required
Annualised hours apply
Job description updated

CCTV Supervisor
Community Safety (CCTV)
Legal and Democratic
Shared Community Safety Team Leader
Six
South grade 4, starting salary 21,877 per annum
Permanent and full time post (shift pattern covering 24 hours a
day averaging 37 hours per week)
Abingdon Police Station, Abingdon Oxon (with one day per
week at SODC/VWHDC offices)
Vale of White Horse District Council
6 months
1 month
No (the successful applicant will be subject to a vetting
procedure by Thames Valley Police. This must be successfully
completed before the person commences employment).
Yes
October 2012

Job purpose
To manage and oversee the activities of the South and Vale CCTV System efficiently and
effectively in accordance with Councils systems and procedures.
To provide overall operations and monitoring of CCTV systems as part of the councils
commitment to community safety and to maintain and further develop linkages with external
agencies in relation to CCTV matters. To forward plan all aspects of staffing, maintenance
and CCTV related enquiries.
Main duties and responsibilities
line management of the CCTV Operators to ensure the efficient working of the control
room. Ensuring that all work is undertaken in compliance with the operating
procedures, current legislation and the codes of practice. Including performance
reviews and 121 meetings, task and time management, training and recruitment.

administration of all staffing matters for the control room. Including the preparation of
the monthly shift rota (ensuring sufficient coverage during periods of sickness and
annual leave) and team meetings.

ensure that the control room and all equipment is maintained satisfactorily at all times
by managing the CCTV maintenance contract, ensuring that faults are remedied within
the terms of the contract and holding regular contract management meetings to ensure
contract compliance.

ensure the accurate recording of all events and actions monitored from within the
1

control room. Including the maintenance of daily logs.

occasional monitoring of CCTV cameras to provide shift cover/additional support when

operationally necessary (e.g. busy times, staff absence).

keep the management information system up to date and produce monthly/quarterly

performance reports, as required.

interface with partners in order to ensure that service level agreements are achieved
(Thames Valley Police and Town Councils).

ensure that tapes/discs are stored securely under the Data Protection regulations and
maintain the security of the control room environment.

maintain close links with the Police Control Room supervisor ensuring appropriate
information is passed on by control room staff. Ensure that staff provide appropriate
image-transfer to the police control room when circumstances dictate in order to
ensure they have the necessary information to resource and manage incidents.

maintain close links with the Police Area Intelligence Office in order to possess up to
date information about town centre activity and share your own information. Ensure
that where possible staff attend daily police briefings when required.

to understand and comply with the requirements of legislation that govern CCTV
operations in order to maintain the security and integrity of the South and Vale CCTV
System.

to attend Crown and Magistrates Court as a witness if necessary and to give evidence.

to assist in the delivery of the objectives set out in the service and implementation
plan.

to undertake all such duties and take on any other responsibilities as determined by
the Shared Community Safety Team Leader which are commensurate with the nature
of the post.
Additional information
This job description sets out the main duties of the post at the date when it was
completed although it does not include or define all tasks which the post holder may be
expected to carry out. The duties may vary from time to time without changing the
nature of the post or the level of responsibility and the post holder may also be
required to carry out any other duties appropriate to the grading of the post.

Qualifications

PERSON SPECIFICATION

A Levels or equivalent qualification or relevant experience

Security Industry Authority (SIA) CCTV Operators License or
the supervisor will need to have passed the appropriate CCTV
Operators course within three months of being appointed.
Experience, skills and knowledge
Good interpersonal skills including the ability to act with tact,
sensitivity and diplomacy.
Experience of supervising staff.
Ability to monitor, maintain and improve present systems and
practices.
Ability to learn and be adaptable to changes in procedures and
technology.
Proven ability to assess and react quickly to situations as they
unfold.
Working knowledge of IT (Basic Microsoft Word & Excel).
Experience of project management.
Previous knowledge of working within a relevant environment,
preferably CCTV
Personal qualities

Essential
or
Desirable
E
E

Essential
or
Desirable
E
E
E
E

Identified
by
Certificates
and
application
form
Identified
by
Application
form, preinterview
assessment
s and
interview

E
E
D
D

Essential
or
Desirable
Ability to work flexible hours on a 24 hours per day 365 days per E
year shift pattern including weekends and bank holidays as
required.
Ability to lead and motivate a team.
E
Strong customer focus
E
Proven ability to maintain confidentiality at all times.
E
Enthusiastic and self motivated.
E
Ability to act corporately in all circumstances.
E
Displays accountability and responsibility.
E
Ability to work under pressure to meet deadlines and to cope
E
with disturbing incidents calmly.
Methodical and well organised
E
Positive can do attitude and able to use initiative.
E
The successful applicant will be subject to a vetting procedure
E
by Thames Valley Police. This must be successfully completed
before the person commences employment.

Identified
by
Application
form, preinterview
assessment
s and
interview

Additional information

Essential
or
Desirable
Full driving licence and access to a vehicle or the ability to travel E
to and from work during unsociable hours when public transport
may not be accessible.

Identified
by
Certificates
and
application
form

BENEFITS
Annual leave
Pension
Annualised hours
Other benefits include

23 days per annum, increasing to 28 days after five years local

government service. In addition, time is given off between
Christmas and New Year.
Final salary pension scheme.
Our annualised hours scheme offering flexible working applies to
the majority of roles (allowing for operational needs)
Childcare vouchers
Cyclescheme
Free parking
Contributory medical schemes and wellbeing appointments