Document Management & Record Control Training

20 & 21 April 2015 | Shahs Village Hotel, Petaling Jaya, Selangor

COURSE OVERVIEW
Document management and records management sound very much alike, dont you think? However, they
are two different organizational techniques that can be used separately or together to help business
practices.
Knowing the difference between document and records management helps businesses and business
professionals choose the best solution for their needs as well as know what to expect upon
implementation.
WHO SHOULD ATTEND
This course is for professionals that have responsibility for making decisions related to the use of
documents and records in the areas of change control, quality assurance, design, manufacturing,
purchasing, regulatory affairs, inspections and ISO audits.
We recommend this course for those who need document control experience and a working knowledge of
the Quality System regulation under ISO 9001:2008 standard.
COURSE CONTENTS
1. Documentation Requirements.
i.
Quality Manual
ii.
Quality Policy
iii.
Quality Objectives
iv.
Quality Records
v.
Definition of Document
vi.
Record Control Life Cycle
2. Implementing the Document Control Requirements.
i.
How elaborate should a Document Control System Be?
ii.
Defining Roles and Responsibilities
iii.
Availability of Documents,
iv.
Masterlist of Document & Revision Status
v.
Document Numbering System
3. Updating Document Changes.
i.
Identifying Changes in Document
ii.
Preventing Unauthorized Duplication of Documents
iii.
Obsolete and Invalid Documents
iv.
Document and Data on Electronic Media
v.
Code of Practice in Using Documents
vi.
Maintaining Validity of Documents
4. Documentation Requirements (Continues).
i.
Definition of Records
ii.
Documents vs Records
iii.
Controlled Documents and Control method
iv.
Document Control Life Cycle

Document Management & Record Control Training

20 & 21 April 2015 | Shahs Village Hotel, Petaling Jaya, Selangor
5. Developing a Document Control Procedure.
i. Creating Document
ii. Maintaining Document
iii. Developing document control procedure within a company's document management system.
6. Developing a Record Control Procedure.
i. Purpose
ii. Responsibility of Management
iii. Responsibility of Every Staff
iv. Definition & Introduction
v. Objectives
vi. Assess and confidentiality
vii. Security & Storage
viii. Electronic Records - email and Saving emails
ix. Archival and disposal of Records.
7. Six Procedures on Control of Documents.
i. Control of Documents
a. How elaborate should a document control should be?
b. Defining Roles and Responsibilities
c. Availability of Documents
d. Masterlist of Document & Revision Status
e. Document Numbering System.
ii. Control of Records
iii. Internal Audit
a. Perform Internal Audit
iv. Control of Non-Conforming Products
a. ISO 9000 Definition
b. Difference between CA/PA and Correction.
v. Corrective Actions
a. Procedures of CA.
vi. Preventive Actions
a. Procedures of PA.

MYANUAR SYNERGY SDN BHD (Company No. 1118343-U)

No. 27-1, 1st Floor, Jalan Adenium 2G/9, Pusat Perniagaan Adenium, Seksyen BB5, Bandar Baru Bukit Beruntung, 48300 Rawang, Selangor, Malaysia
Tel/Fax No: +60185858996 | Mobile No: +60173167960 | E-mail: training@myanuar.com | http://myanuar.com | https://facebook.com/MyAnuarSynergy

Document Management & Record Control Training

20 & 21 April 2015 | Shahs Village Hotel, Petaling Jaya, Selangor
ENROLMENT FORM
To book your place on the conference, please complete and
fax or e-mail this enrolment form back to us. Your place is
confirmed on receipt of the completed enrolment form.

Investment Value: RM1200 per participant (Non-Claimable

from HRDf) (includes certificate, training fee, training notes,
morning & afternoon tea break and lunch)
GROUP DISCOUNT: Book 3 or more people on the same course and
receive a 10% discount.

Company/Organization Details:
Company/Organization Name: ______________________________________________________________
Address: ________________________________________________________________________________
_______________________________________________________________________________________
Person Making this Booking
Name: ___________________________________________________ Position: ______________________
E-mail: ___________________________________________________ Tel No: _______________________
Person responsible for invoice: (if different from above)
(We will email the invoice once we have received this completed enrolment form.)

Name: ___________________________________________________ Position: ______________________

E-mail: ___________________________________________________ Tel No: _______________________
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(To register additional delegates, please complete the information on separate enrolment form)

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Name: __________________________________________________ Position: _______________________

E-mail Address: ___________________________________________ Mobile No.: ____________________
Disability (if any): __________________________________________ Vegetarian:

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PAYMENT TERMS AND CONDITIONS An invoice,

including our banking details, will be issued once your
completed registration form has been received. Full
payment must be received prior to the event, but
longer payment terms can be arranged.
CANCELLATION AND TRANSFER POLICY Full refund for
cancellations received two weeks prior to the course. A
substitute delegate is welcome for delegates who have
already booked and paid. Should a delegate not arrive
for the training on the day that course commences, a
no-show fee of 100% will be charged. Requests to
postpone course attendance must be received in
writing at least 3 full working days before course
commencement otherwise a late postponement fee of
20% will apply. Only one postponement allowed and
transfer to be utilised within 6 months of the original
course date. MyAnuar Synergy Sdn Bhd reserves the
right to cancel the event, in which case delegates will
be refunded in full but shall not otherwise be entitled
to any compensation, costs, travel expenses, losses or
damages arising from such cancellation.

MYANUAR SYNERGY SDN BHD (Company No. 1118343-U)

No. 27-1, 1st Floor, Jalan Adenium 2G/9, Pusat Perniagaan Adenium, Seksyen BB5, Bandar Baru Bukit Beruntung, 48300 Rawang, Selangor, Malaysia
Tel/Fax No: +60185858996 | Mobile No: +60173167960 | E-mail: training@myanuar.com | http://myanuar.com | https://facebook.com/MyAnuarSynergy