KENNETH KLEFENZ

8 Rockrose Lane East Northport, NY 11731 / Home: 941-538-9214 / Cell: 727-483-4441 /

klefenz.kenneth@gmail.com

PROCUREMENT / OPERATIONS / PRODUCTION: VP, DIRECTOR, MANAGER

Over 20 years of experience in leadership and management positions,
including VP, Director, and Manager positions. Record of achievements
includes multimillion-dollar revenue growth, 7-figure inventory reductions,
Oracle purchasing program implementations, and overall success within start-
up and high-profile companies.
Combine strategic and tactical skills to identify, evaluate, and resolve problems within
complex operations. Advanced knowledge and experience in sourcing, product
development, and purchasing. Repeated success guiding highly skilled, cross-functional
teams; able to achieve consensus across multiple organizational levels and build solid
relationships with d vendors. Recipient of awards and recognitions throughout career for
performance and results.

CORE KNOWLEDGE & SKILL AREAS:

 Production  Master Purchasing  RFI, RFQ, and RFP
Management/Control Negotiator Management
 Franchise Operations  Logistics/Facilities  Graphic Design/Print
Management Production
 Employee Training  Cost Reduction and  P&L and Budget
and Mentoring Avoidance Responsibility
 Vendor  Customer  Inventory
Selection/Negotiation Relations/Satisfaction Management/Control

PROFESSIONAL EXPERIENCE

ININ GROUP, INC. / CLEAR SUNSET CAR WASH & DETAIL CENTER – Bradenton, FL – 2006-
Present
Managing Director
Hold full responsibility and decision-making authority over the entire operation, including
business development, marketing, finance, customer service, HR, and administration
functions. Purchase all supplies for the business. Prepare weekly schedule, supervise
employees, manage payroll, and ensure the highest priority on customer service and
satisfaction. Create marketing strategies to drive business growth. Maintain equipment
to ensure full functionality.
Key Achievements & Contributions:
Secured loan for start-up operations, led design and selection of equipment,
oversaw construction of 6,500 sq. ft. facility, and grew the business to a
million-dollar operation.
 KENNETH KLEFENZ – PAGE 2
Home: 941-538-9214 / Cell: 727-483-4441 / klefenz.kenneth@gmail.com

 Introduced several strategies that increased customer satisfaction, including

incorporating WiFi within customer waiting area, providing coffee and snacks free of
charge, and installing computers for customers to use during wait.
 Received “Sponsor of the Year” award from the local YMCA for community
outreach efforts. Earned recognition from numerous customers for outstanding
quality and service.

CITIGROUP – Tampa, FL – 2008

Procurement Contract Officer (6-month contract)
In charge of selecting and negotiating service contracts for various suppliers as part of a
6-month contract through Advantage Recruiting. Contributed to enhancements in the
company’s supplier negotiation process.
Key Achievements & Contributions:
Negotiated and organized rate table system that allowed the company to
select the appropriate supplier for the requested engagement, eliminating
the need to negotiate individual contracts.
 Assisted in the reengineering of Citi’s consulting engagement process, leading
to a more streamlined operation and improved negotiations with major suppliers.
(continued)
WEIGHT WATCHERS INTERNATIONAL – New York, NY – 1992-2006
Procurement Director
Managed all day-to-day operations within Procurement/Operations, including reviewing
Low Stock reports, managing Innovation Programs, and directing product
development/sourcing, inventory control, contract transportation, and furniture/signage
purchasing activities. Supervised 3 managers and 7 purchasing personnel. Implemented
and trained team members on new software. Oversaw all print programs, including WW
Magazine and Cookbook publishing. Held full responsibility for P&L management and
budget administration. Monitored direct shipments of materials to all 2,500 locations.
Key Achievements & Contributions:
Served as a key catalyst in increasing sales to $150 million annually through
directing the development of new products, including food items to sell in
Weight Watchers stores.
 Introduced Oracle purchasing program and trained end users in all aspects of
the software; led the implementation of 2 versions of Oracle throughout the
corporation.
 Directed annual Innovation Program that included selecting awards, printing
member material books, and introducing new products; held weekly meetings 7
months in advance to prepare for rollout.
 Reduced inventory by $1.5 million through evaluation of each item and usage of
each SKU number. Led team in reviewing inventory and determining possibility of
merger during Franchise Buy Back initiative.
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Home: 941-538-9214 / Cell: 727-483-4441 / klefenz.kenneth@gmail.com

 Brought in highly specialized Purchasing Consultants to assist with company

growth and provide recommendations for purchasing process optimization.
Transitioned HQ to NYC and operations to Long Island.

ADDITIONAL POSITION:
Vice President, Administrative Services, Dollar Dry Dock Bank
 Oversaw Purchasing department and multiple other operations (e.g. Record
Retention, Print & Copy Center, Facilities, Centralized Mail Operations, Invoice
Processing), supervising 3 managers and 32 employees.
 Reduced costs by over $1 million through various cost reduction strategies,
including outsourcing of messenger services and inventory management as well as
supply standardization program.
 Spearheaded move of HQ and operations (involving 600 employees) over 3-
weekend period with little to zero disruption of services; oversaw turnover of
furniture and equipment.

EDUCATION & CREDENTIALS

CPM Certification Courses

Hofstra University, Hofstra, NY

Military
United States Navy, Honorable Discharge

Affiliations
Member, Postal Council; Member, Board of Directors, Manateens; Member, Big
Brothers/Big Sisters

Computer Skills
Oracle 11i, 11e, P2P; Microsoft Office Suite