Beruflich Dokumente
Kultur Dokumente
a r t i c l e i n f o
abstract
We investigate the types and management of risks faced within the supply chain of a
large US retailer. Based on relevant frameworks from the literature, we categorized the
risks into inherent or high frequent risks and disruption or infrequent risks. We
investigate mitigation strategies for dealing with these risks, and we identify generic
strategies that could handle most risk types as well as specic strategies for handling
particular risks.
Published by Elsevier B.V.
Keywords:
Supply chain risks
Disruption
Case study
Retail
1. Introduction
Supply chain risks, vulnerabilities and uncertainties have
become topical issues of interest amongst academics and
practitioners in the last few years. The adoption of supply
chain management principles by many organizations has
resulted in more networked, highly dependent organizations. While this has obvious operational benets that have
been recognized in the literature, it has, at the same time
resulted in increased vulnerabilities of supply chains.
Supply chains are vulnerable to risks that arise from
problems in co-ordinating supply and demand (Kleindorfer
and Saad, 2005), typically high-likelihood, low-impact risks
(Shef and Rice, 2005). Supply chains are also vulnerable to
disruption risks or high-impact, low-likelihood risks, which
affect organizations in a major way (Kleindorfer and Saad,
2005; Chopra and Sodhi, 2004). Examples of these include
the 9/11 terrorists attack, the west coast port lockout in the
USA in California and the other Pacic coast states, the SARS
outbreak in 2003, the lightning strike at Phillips plant in
New Mexico in March 2000, the Union carbide gas leak
disaster in Bhopal, India in 1984 and more recently the
outbreak of Avian u in parts of Asia.
Corresponding author. Tel.: +1 602 543 6209; fax: +1 602 543 6221.
While the literature on supply chain risks and vulnerability is growing, many questions remain unanswered.
Two areas in particular are of interest to many academicsrisk categorization and risk mitigation. Early
studies in the area have focused on categorizing and
distinguishing between types of risk. Many frameworks
have emerged from these studies but there is yet to be a
consensus on which framework(s) best captures different
types of supply chain risks. Further, there has been
signicant work in the literature that addresses mitigation
strategies for different types of risk. Much of this work has
focused on high-likelihood, low-impact type of risk. But
low-likelihood, high-impact risks present different challenges. Generally, most of the discussion in the literature
on risk management in supply chains relies on anecdotes.
We intend to contribute to knowledge in this area by
addressing two key questions in an empirical setting:
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Table 1
Prior research on supply chain risk sources or categories
Reference
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The retailer mitigates this risk by planning in collaboration with its suppliers for additional inventory to
cover the shortfall during this period.
Climate: Birds breed only in April and Turtles breed
only for 4 months. These restrict the supply of these
live-stocks. Again, it is a predictable annually occurring
risk and needs to be planned accordingly.
Man-made disasters: Examples include the West Coast
port lockout in 2002 and the September 11, 2001
terrorist attack on the World Trade Center. The port
strike impacted the movement of goods from the ports
to the warehouses and the stores. The September 11
tragedy temporarily prevented movement of goods
from across the borders into the US. Hence, supply of
goods was temporarily severely disrupted. Though
these are low-frequency events, the potential impacts
are very high. The mitigation strategies involve understanding the vulnerability points and their impact in
the supply chain and developing and testing contingency plans.
Natural disasters: These include oods, hurricanes,
earthquakes and break-out of pandemic diseases. For
example, the avian u epidemic reduced the availability of imported live-stock. The Katrina hurricane
and similar disasters prevented relevant supplies to
reach stores on time, rendered stores to be unavailable in the regions affected by the oods and also
prevented the movement of goods from the ports in
that region. These are examples of risks occurring
infrequently, however, severely impacting the supply.
The mitigation strategies involve understanding the
vulnerability points and their impact in the supply
chain and developing and testing contingency plans.
For example, during the Katrina oods, the retailer
used make-shift stores to make products available to
customers.
Socio-economic: Example includes migration of shfarmers from the coastal regions (Florida) due to land
value appreciation. This is an infrequent risk but has a
long-lasting high impact on supply. Having multiple
sourcing strategies including global sourcing is essential. For example, the retailer established a presence in
Asia for sourcing to mitigate this risk.
Loss of key suppliers: This is similar to the above factor
but the reason for the loss of supplier in this case could
be due to inability to meet high regulatory standards or
suppliers going out of business. These are infrequent, but
high-impact-oriented risks. Again, having multiple sourcing strategies including global sourcing is essential.
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172
Miscellaneous risks
Supply risks
Demand risks
Chinese imports
Climate
Forecasting errors
Legend
6
(High)
0
(Low)No
Minor
Product hazards
Outbreak
Man-made
disaster
Natural
disaster
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Table 3
Summary of ndings
Risk category
Risk type
Classication
Mitigation strategies
Supply
Imports
Climate
Man-made disasters
Natural disasters
Socio-economic
Loss of key suppliers
Economic
Global consumption
Regulations
PETA
Demand
Miscellaneous
risks
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