Mohammad Amir

136-19, 58th Ave apt # 2, Flushing, NY-11355

Phone: Mobile (718)490-7267, Home (718)539-1294
amirm_77@hotmail.com

Email:

Summary: Senior sap basis administrator, currently working for Cap Gemini
with a total of 8 years of basis and overall 10 years of IT experience with a
bachelor in Information Technology from New York City College of Technology
(CUNY).
Work History:
Cap Gemini, Marlboro, MA
June 07 -current
SAP Basis Administrator (Client Estee Lauder, Melville, NY)

Performed installation and configuration of the NWEHP1 SR1 Java only

based ADS servers across the landscape via MCOD (Multiple
components on a single database).
Installed and configured external and internal portals (NWEHP1_SR1) in
an HPUX 11.31 and Oracle 10.2.0.4.0 environment. Installed and
configured gateway on the satellite portals and scheduled backups via
DBACOCKPIT in solution manager.
Configured CCMS monitoring in satellite systems via Solution Manager.
Prototyped and deployed Business process monitoring for ECC IDOC
interfaces in Solution Manager.
Configured Early Watch reports in Solution Manager for satellite
systems (ECC, BW, SRM).
Monitored printers via PAL in Solution Manager.
Configured systems in SMSY and downloaded support packs via
maintenance optimizer in Solution Manager.
Performed the split of dual stack ABAP+JAVA systems in BI701 to an
ABAP system and a JAVA system via MCOD for BW730 upgrade
preparation.
Performed the upgrade of BI 7.01 systems to BI 7.3.
Created source systems in RSA1 and performed data replication in BI.
Administered indexes and info providers in BIA via RSA1 and RSDDV.
Monitored BIA via RSDDBIAMON2 and TREX via TREXADMIN.
Performed the upgrade of BWA to 7.20.
Performed the installation of SAP ECC6.0 systems in a Unix and oracle
environment.
Performed day to day monitoring in the production systems and
created a monthly dashboard to monitor RFC steps, monthly DB
growth, number of background steps and their response time, server
CPU utilization, dialog steps and their response times and critical short
dumps.

Performed local client copies in ECC. Adjusted system profiles, created

logical system entries, ran import overview and DB stats. Imported
profiles in the newly created client and performed post client copy
tasks.
Performed system refreshes in BI, SCM and ECC systems in an Oracle
and HPUX environment.
Reviewed SAP Going Live Check analysis sessions when required and
SAP EWA reports on monthly basis. Addressed any severe problems
relating to system performance issues, workload distribution, SAP
System Operating, Database settings and administration, System
checks and security as deemed necessary.
Performed 24/7 on call coverage when required.
Performed knowledge transfer to the COE (offshore basis team) and
created technical documentation for any new implementations
performed.
Assisted the transport management team in resolving TP import errors
and performed high priority transport imports for the development
team when required.
Applied OSS notes via SNOTES.
Applied Support package stacks in ABAP via SPAM and SAINT and AS
JAVA via JPSM. Updated SAP Kernel and IGS in an HP-UX and Linux
operating system environment.
Created printers and administered spool requests via SPAD and
SP01.Implemented the optio management system for tethered printing
and GCC enhancements on all ECC and CRM systems.
Performed the upgrade of SRM 7.0 to EHP2 SPS4.
Performed oracle upgrades from 10.2.0.4.0 to 11.2.0.2.0.

Environment: SAP EHP1 for SAP NETWEAVER 7.0, SAP BI 730, Solution
Manager 701, SAP ERP Central Component 6.0, BBPCRM4.0, SRM 7.0,
EHP1_SR1 AS JAVA, EHP1_SR1 Enterprise Portal, HP-UX ia64, Linux x86_64,
Oracle 10.2.0.4.0, SAP Business Objects XI 3.1, BWA 720_05
American Home Mortgage, Melville, NY
Aug 05 Jun 07
SAP Basis Admin

Performed daily system health check, reviewed system logs (SM21),

ABAP error logs (ST22) and escalated all ABAP errors to on call
developers.
Applied required BASIS, BW, ABAP and APPL support packages.
Monitored, controlled and configured the R/3 system via CCMS.
Performed Kernel upgrades on SAP R/3 4.7 and SAP B/W 3.5.
Performed Dialogue instance installation and managed logon load
balancing for SAP R/3 and B/W production environments.

Performed client administration such as local and remote client copy

for production, development and QA environments.
Administered weekly offline and daily online backups via DB02 and
scheduled database recovery and restoration when required.
Responsible for all environmental performance tuning including but not
limited to server memory management and hardware capacity
verification in all R/3 and B/W environments.
Performed spool administration such as printer configuration and
spooled files monitoring and deletion.
Assisted the development and QA team with new database and object
promotions and restorations for DEV, QA and PRD servers.
Performed full installation and post installation for SAP R/3 and B/Ws
DEV and QA environments.
On call 24/7 support.
Monitored all batch and background jobs via TCODES (SM37) and
(SM36) including deletion and generation of all batch records.
Reviewed service.sap.com and help.sap.com for all updates and
performance tuning techniques.

Environment: SAP R/3 4.7 (Enterprise edition), SAP B/W 3.5, BBPCRM 4.0,
Windows2003, Oracle 9i
Habib American Bank, New York, NY
Nov 03 - Aug 05
EDP Analyst

Coordinated with Vendor Jack Henry on upgrading the AS/400 system with
monthly PTFS.
Performed balancing of DDA and General Ledger accounts on AS/400 prior
to the nightly run.
Corresponded with users on I Series AS/400 banking functions, and
suggested implementations on various business needs.
Performed user training on the Vertex Teller System on AS/400.
Served as a Liaison for operations and servicing for EOY processing on
AS/400.
Implemented Harland (a front end application) for the credit department
and performed user training for the software.
Served as the banks Liaison for hardware and software vendors such as
Compaq and Gifts Systems for Gifts Alpha servers and IBM and Jack Henry
for I Series As/400mainframe.
Assisted in the performance and disaster recovery tests for Gifts Alpha
Server, I Series As/400 and Swift Alliance connectivity.
Suggested the implementation of the POD Checks processing from a token
ring environment to TCP/IP connectivity with I Series As/400 for efficient
data processing.
Revised and documented the Electronic Departments policies and
procedures for approval.

Documented the Banks network connectivity and data processing on MS

Visio.
Implemented Patch Link Update for deployment of Microsoft Patches and
Updates on the network simultaneously.
Assisted in the implementation of the upgrade of an in house front end
application for the trade finance department to Micro Banker (Software for
micro banking automation) and trained users with the software.

Habib American Bank, New York, NY

May 02 - Nov 03
Desktop Support Analyst

Performed the End of Day and daily tape backups on I series AS/400 and
Gifts Alpha servers.
Configured Symantec Anti Virus Corp. Edition and monitored the network
from virus related threats.
Resolved end user issues related to desktop support, AS/400 and network
connectivity via phone and the desk side.
Installed and updated HABLINK (Software for correspondent banking) and
helped correspondent bank overseas troubleshoot issues with the
software.
Troubleshot and updated hardware and software related issues on
desktops and Laptops.
Configured printers, routers and switches across the network.
Configured Symantec PC Anywhere and established remote sessions via
TCP/IP through servers and terminals across branches in Manhattan,
Queens and New Jersey.
Upgraded terminals from WinNT, 95, 98 to Windows 2000 and XP
operating systems.
Created backups and imaged desktops and servers via Norton Ghost 9.0.
Applied critical updates and patches on Windows and various MS
Applications on terminals across the network.
Installed IBM Client Express on desktops and configured devices and
printer sessions on AS/400 mainframe.
Performed user training on MS Word, Excel and outlook.

Environment: AS/400, Open VMS Gifts Alpha Servers, Swift Alliance,

Symantec Antivirus Corp., Windows 2000, XP, Norton Ghost 9.0, MS Office
2000 suite, Windows server 2003 standard edition, Patch link update.
Education: Bachelor in Information Technology (2003).
New York City college of Technology, Brooklyn, NY
Course work completed: BW310 BI Enterprise Data warehouse (2010).
KDC Atlanta, Atlanta, GA