Beruflich Dokumente
Kultur Dokumente
3, AUGUST 2007
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I. INTRODUCTION
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TABLE I
OBJECTIVES: STAKEHOLDERS AND EXPECTED BENEFITS
A. Methods Chronology
1) Explanation to the students: Problem definition and
methodology explanation.
2) Data collection and analysis: Use of the classical tools of
quality and decision-making.
3) Data treatment and teacher summary: Evaluation of students reports.
4) Conclusion and talk to students: Outline of the final
guidelines.
5) Student assessment: Anonymous opinion survey.
As a specific case, the authors decided to apply this approach
to the laboratory classes of a technical course of the curriculum:
Digital Electronics, during two academic years, 20012002
and 20022003. The reason for this choice is simple. In Spain,
quality concepts are explained in the subjects of Management
or Statistics. By means of the integration of quality and electronics students are surprised to understand that real-world
complex situations must be managed in a global way, using a
well-founded work methodology.
Basic concepts are explained in this subject (Boolean logic,
basic gates, and simple designs). It is the base for other more
advanced subjects (Electronic Digital Systems and Microelectronics). Thus, the proposed work methodology is learned from
the first approach to logic systems.
B. In Depth Explanation
1) Explanation to the Students: The methodology was explained to the students in an introductory laboratory session
(one hour). The goal of this phase can be summarized in a single
word: motivation.
As many students as possible should be involved in this experience. Thus, the methodology objectives and the planning
were explained, focusing on the usefulness in their professional
future and on their role to improve the subject. For those purposes, the skills that companies demand and the abilities defined
in the official curriculum were shown (critical thinking, independent learning, collaborative proficiency, analysis, and decision-making). Then, the specific work was proposed as follows.
During the laboratory practices you are going to be workers
in a company specialized in the setup of digital circuits. Your
tasks will be to learn how to assemble the circuits and to collect
data on the problems you may find or the mistakes you may
make. Once you have collected the data, you will work as an
engineer who must analyze them using the tools provided by the
teachers. You must propose some solutions to avoid or minimize
the mistakes. Finally, you will have to deliver a report to the
company managers (the teachers).
The evaluation of the work was also explained. The set of
all suggested solutions would be the base for the elaboration of
guidelines for next-years students. The conclusions to improve
the course would also be obtained.
2) Data Collection and Analysis of the Results Made by
the Students: About 65 students were involved in the experience during each scholar year (67 in 20012002 and 66 in
20022003) and divided into three groups to share the same
laboratory. Students were free to work alone or in teams of two,
although the last option was recommended. Only seven percent
of the students decided to work alone.
In the Digital Electronics course seven two-hour sessions
were planned to be implemented in the laboratory.
First session: the students learned how to use laboratory
tools (oscilloscope, training board, digital multimeter,
etc.) and the basic logic gates circuits (And, OR, Inverters,
Nand). The students followed an outline provided by the
teachers.
Second to fifth sessions: the students had to design and
set up several logic functions with increasing difficulty
using other integrated circuits (comparators, multiplexers, bcd-to-seven segments decoders, shift registers,
flip-flops, decoders/demultiplexer, counters, precision
timers). During these four sessions the students collected
data, writing down any problem they might have found
and the number of times such problems happened. The
teachers supervised this process and evaluated the students circuits. Then, the students analyzed the data and
recommended some solutions, using the tools advised by
the teachers. This analysis was performed as homework.
Fig. 1 illustrates these processes, showing the tools used.
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= Integrated circuit).
Furthermore, the teachers used some of the solutions proposed by the students to start a process of continuous improvement (Section VI).
5) Students Assessment: The process ended with an anonymous opinion survey. In this survey, the students marked several
items and also contributed new ideas and suggestions. Thus, the
teachers were aware of the student evaluation of the method.
IV. TOOLS
To analyze the data (phase 2), some tools were selected
among the classical tools of quality and making decisions,
widely used in the entrepreneurial world.
A. Academic Year 20012002
In the first year of this project, the authors selected an
easy-to-use set of tools so that the students could apply them
without previous experience [13].
Therefore, the cause and effect diagram and the Pareto chart
were chosen among the seven classical Tools of Quality (check
sheet, histogram, Pareto chart, cause and effect diagram, stratification, scatter diagram, and control chart) [14][16].
1) Cause and Effect Diagram (also known as fishbone or
Ishikawa diagram:
Brief Description: This diagram is useful to discover the
true causes of problems. It shows the relation between a
given problem and the causes that produces it [17].
Use: The students used it to divide the problems into families and to understand what the causes were.
Example: Shown in Fig. 2.
2) The Pareto Chart:
Brief Description: A tool to show graphically the factors
influencing a given situation, sorted by order of decreasing
importance. It is used to determine the most important factors. The well-known Pareto principle (or the 8020 rule)
states that 20% of the factors are responsible for 80% of
the effects [18].
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TABLE II
CHECK SHEET EXAMPLE
= Integrated Circuit).
2) Histogram:
Brief description: It is a graphic summary of data. It shows
differences in the frequency of events [20].
Use: Some of the teams used it to show graphically the data
collected in the check sheet.
3) The Failure Mode and Effects Analysis:
Brief description: It helps identify and counter weak points
in the early conception phase of products and processes.
It is an easy and powerful proactive engineering quality
method [21].
Use: The students used FMEA to detect the most important
problems for which they should propose solutions.
Format: The format was focused on the following
fields [22]:
failure mode;
effect;
occurrence (O);
current controls;
severity (S);
causes;
detection (D);
risk priority number (RPN) is a mathematical product
(OxSxD); this number is used to place priority on items
that require additional quality.
The causes that obtained the highest RPN should be prioritized by the students.
4) Brainstorming:
Brief description: It is a technique used in groups and characterized by its dynamics and participation. Brainstorming
helps teams generate as many ideas as possible in a short
period of time [23].
Use: It was used to identify weak points (FMEA itself) and
to give solutions (student report).
V. RESULTS
The results obtained during the academic year 20012002
have already been described in [13].
After applying the method for two years, the authors conducted a global analysis of the results to allow for evaluation
of the process method. Two aspects will now be analyzed corresponding to the two proposed objectives: methodology and
evaluation, and the continuous improvement process.
A. Methodology and Evaluation
The results of the analysis of these two years presented an
important common point. Before the data analysis, students
thought that the mistakes were in the devices and instruments.
After the data analysis, they realized that most of the mistakes
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The improvements can be divided into three groups: documentation and materials, student participation, and teacher
work. They were analyzed separately.
1) Documentation and Materials:
The first year (20012002), the students discovered several errors in the documentation provided by the teachers
(Fig. 4). The suggestions for improvement gave rise to the
following actions:
a check sheet was made for the next academic year
(20022003); it was designed to facilitate the data collection and to train the students in the use of this tool
widely used in industry; the check sheet can be further
improved every year;
teachers summarized the solutions proposed by the students about human mistakes; in this way, new students
(20022003) could learn from the errors made by students of the previous years;
guidelines for the laboratory sessions were rewritten in
a clear and didactic way; teachers added more graphical
explanations and schemas.
As a result, the field documentation is not present in
the error classification during the academic year 20022003
(Fig. 4).
For the material needed in the laboratory, two actions are
pointed out:
a laboratory form was created where all students or
teachers can write the problems that they find in materials; every week, the technician revises these sheets
and repairs the instruments;
in the following scholar years the technician and
the teachers have designed a new board with several
devices, such as light-emitting diodes, proto-board,
switches, etc., specifically made for training in digital
electronics; these new materials will substitute for the
device that generated the highest percentage of material
problems.
2) Student Participation:
After this experience, the students started to get more involved in the courses, even in theoretical lectures. For instance, the number of student suggestions increased.
The students asked to work in the laboratory outside the
usual timetable to prepare the last two laboratory sessionslearning to be more independent.
Most students (90% in academic year 20012002 and 94%
in academic year 20022003) agreed to give the proposed
solutions to next years new students who could participate
in a process of continuous improvement. The rest considered that the new students should face the same problems.
In addition, the evaluation of this experience had a positive influence on the whole course (laboratories, problemsolving, and theoretical lectures). This conclusion is verified by the annual teacher control survey performed by the
University of Zaragoza shown in Fig. 6.
3) Teacher Work:
The teachers took several business courses. They maintained a continuous relation with several industrial firms to
close the gap between the industrial environment and the
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Fig. 7. Level of achievement from 1997 to 2004. Dark bars refer to the level of
achievement when using standard evaluation.
Fig. 6. Valuation of the students satisfaction: From 1 (very bad) to 5 (very
good). (a) Didactical resource usage, course preparation, clarity and order, efficiency for teaching concepts, enjoyment. (b) Promotion of studentteacher dialog, teacher activity to increase student motivation, and teacher availability.
(c) Global valuation.
university. In this way, this experience has encouraged continuous training. The authors believe that this training has
been a valuable activity for acquiring knowledge in their
future projects.
The application of the philosophy of quality in the digital
electronics laboratory classes has allowed the teachers
to find several mistakes and to improve the educational
method they used (new laboratory guidelines, changes
in some of the explanations, adoption of new student
suggestions).
Finally, the experience has been the starting point of a new
field of activities among the authors, which focuses on the
application of the quality concept in daily work. In this
field, some of the following examples can be listed:
the design of a management quality system for research,
development, and innovation activities;
a Ph.D. that looks for the application of quality
in PC-based programmable logic controllers using
real-time operating systems;
a postgraduate course entitled Quality and Security in
Information Technologies has been developed.
VI. FURTHER RESULTS
The results that were obtained during two academic years encouraged the teachers to apply the method. This section complements the previous research and takes a broader and more
official view.
Two indicators have been chosen in the school to evaluate the
educational activity.
To have lecturers in later courses who evaluate the evolution of the students who were trained using the proposed
methodology.
To consider professionals or potential employers as stakeholders, involving them in this experience to compare students trained using the proposed approach with students
trained using the standard approach.
To apply the proposed methodology to other subjects.
ACKNOWLEDGMENT
The authors would like to thank the Instituto de Ciencias de
la Educacin (ICE), Teruel, Spain, for its recent designation as
members of an Educational Innovative Group at the University
of Zaragoza, Teruel, Spain, and the anonymous reviewers for
their helpful comments and suggestions.
REFERENCES
[1] R. G. Lewis and D. H. Smith, Total Quality in Higher Education.
Delray Beach, FL: St. Lucie Press, 1994, Total Quality Series.
[2] Joint Declaration of the European Ministers of Education Convened in
Bologna on the 19th of June 1999, European Ministers of Education,
2004 [Online]. Available: http://www-en.us.es/us/temasuniv/espacioeuro
[3] ANECA, Methodological Common Instruments for Assessment and
Accreditation in the European Framework Spanish National Agency
for Quality Assessment and Accreditation, International University
Menendez Pelayo, 2004 [Online]. Available: http://www.aneca.es/publicaciones/publicaciones.html
[4] C. Generales, Ley Orgnica de Universidades, in Boletn Oficial de
las Cortes Generales, 2001, vol. 45-13, Organic Law of Universities,
Official Publication of the Spanish Senate, pp. 463495.
[5] Web of the EUPT, 2004 [Online]. Available: http://eupt.unizar.es
[6] Plan de estudios de Ingeniera Tcnica en Telecomunicacin Sistemas Electrnicos, in Boletn Oficial del Estado. Spain: Ministerio
de la Presidencia, 2000, Curriculum of the First Degree in Telecommunication Engineering Electronic Systems, Journal of the Official
Gazette, pp. 3172131726.
[7] Plan de estudios de Ingeniera Tcnica en Telecomunicacin Sistemas Electrnicos, in Boletn Oficial del Estado . Spain: Ministerio
de la Presidencia, 1994, Curriculum of the First Degree in Telecommunication Engineering Electronic Systems, Journal of the Official
Gazette, pp. 1826818271.
[8] D. J. Moore, Curriculum for an engineering renaissance, IEEE Trans.
Educ., vol. 46, no. 4, pp. 452455, Nov. 2003.
[9] I. Plaza, C. Medrano, and M. Ub, Quality in the design and development of digital electronics practices, in Int. J. Electr. Eng. Educ., Apr.
2005, vol. 42, pp. 164172.
[10] Quality Management Systems, Fundamentals and Vocabulary, ISO
9000:2000, International Organization for Standardization, 2000.
[11] I. Plaza, M. Ub, C. Medrano, and A. Blesa, Application of the philosophy of quality in the digital electronic matter, in Proc. Int. Conf. Engineering Education, Valencia, Spain, 2003, Area 13 New Learning
Environments, pp. 16, Ref. 1161.
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Carlos T. Medrano received the M.S. and Ph.D. degrees in physics from
the University of Zaragoza, Zaragoza, Spain, in 1994 and 1997, respectively.
He also received the Ph.D. degree in physics from Joseph Fourier University,
Grenoble, France.
His dissertation was developed at the European Synchrotron Radiation Facility (ESRF), Grenoble, France. He is a Lecturer in the Electronics Department at the Polytechnic University School of Teruel, Spain, where he has been
employed since 1998. He has taught general physics, digital electronics, digital
design, microelectronics, programmable logic, hardware description languages,
CAD tools for PCB design, and electronic circuit simulation. His research includes computer vision and quality in education.