Beruflich Dokumente
Kultur Dokumente
A training program
Submitted to
Mr. A.K. Nazmul
Director BBA Program
&
Senior assistant professor
Faculty of business administration
Submitted by
No
1.
2.
3.
Name
ID
11-19398-2
11-19435-2
11-19416-2
Rahman, Farzana
Mili, Mansura akter
Mitu, Mehebuba Tabassum
Date of submission
24.7.2014
Letter of Transmittal
To,
A.K Nazmul
Senior assistant professor
Faculty of Business Administration
American International University Bangladesh (AIUB).
Dear Sir,
It is our great pleasure to submit the Report titled Employee communication skill management
program on confidence group that you assigned us a partial requirement of the course Training
and Development. We are thankful to you for allowing us the opportunity to do that on this
topic.
We will always be available for any supplementary interpretation or clarification that may
require. This report definitely gives us an exceptional experience that will be in use in the future.
We hope that our research will live up to your expectations and will throw light on the issue.
Sincerely,
Signature
Rahman, Farzana
11-19398-2
..
11-19435-2
..
..
Table of contents
Introduction to the training programTraining is a reason behind employees job satisfaction. It helps to make a job more
pleasant for an employee. Training always works as a key to make employees attentive or
potential. An organization human resource department should always have some plan to
motivate employees by training. When a human resource department has trained their
employees then they find their employees more active in their duties.
Communication is often defined as the sharing of information, feelings and ideas. In the
business world, exchanging information is essential for a company's success, and there
are many different avenues available to communicate with employees and customers.
With the advent of social media, the number of communication options has exploded.
The training program we are going to develop will be basically employee communication
skill management in Confidence group, which is one of the top most conglomerates in
Bangladesh involved in manufacturing Innovative Mid-tech Engineering Products with
all its excellence.
Limitations anticipated:
The report may be cant cover up all the issues regarding employee
communication because of unconsciousness and conventional thinking.
executive.
HR executive may not want to share all the information regarding their
training required areas because its shows their weakness towards us.
Organizational Analysis
Person Analysis
Task Analysis
Time
Day 1
10:00 10:20
Introduction
10:20 10:40
Objectives
10:40 11:00
Case Study
11:00 11:10
Break
11:10 11:20
Video
11:20 11:40
Discussion
11:40 12:40
12:40 2:00
Conclusion
The performance of employees in an organization is the most important factor behind its success.
A project may have all the necessary resources and even more but it will sudden fail if the people
involved in conducting it are not equipped with the required skills. This is a standard case for
newly recruited officials and thus to prevent an impending failure the employees or personnel
must be properly trained so that they are capable of catering to the needs of the organizational
operations. This training will make the employees effective and efficient enough to be fit for
confidence group and achieve the desired output.
References:
http://confidencegroup.com.bd/
www.google.com
www.wekipedia.org
http://www.wikihow.com/Develop-Good-Communication-Skills
Employee Training & Development by Raymond A Noe
Appendix:
Questionnaire
Confidence group:
Employee Communication skill management.
Questions that asked to the HR manager of the company:
1. What are companys mission, vision and goal?
2. Why you think that Employee communication skill management will be helpful for your
company?
3. In market what's your company's competitive advantage?
4. In market, which companies are your competitors?
5. Do you want Employee communication skill management training program for your
company in present or future?
6. Now, without this training program what type of lacking your company facing?
7. What's your existing employees think about this kind of training program?
8. Do you think that you have much scope to establish this training program in your company?
9. What's your prediction about how much the training program will cost for your company?
10. What do you think about the effectiveness of this training program?
11. What do you think about the barriers to establish the training program?
12. Before training is there any prerequisite for employee?
13. Do you have the enough equipment?
14. If there any motivational tools?
15. Is there any feedback process?
16. Do you prefer an internal or external trainer?
17. In which level you are focusing for the training?
18. How do you link your goals with training program?
19. How do you monitor the program?
20. How do you plan for cost- benefit analysis?