Buletine Info Af1224

Technical Bulletin
Model: General RTB
Date: 8-Nov-02
Subject: Euro symbol not printed with PS driver
PAGE: 1/8
No.: RGene011
Prepared by: T. Itoh
From: Technical Services sec. Service Planning Dept.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Service manual revision
Transmit/receive
Retrofit information
Paper path
Other (
SYMPTOM
When printing with the PS driver, the Euro currency symbol is not printed out with 112 of
136 fonts, which are stored in the font ROM in GW-based products.
The following are GW-based products:
Model-K3, Model-K P2, Russian-C2, Adonis- C2, Model-A P3, Model-J P1b, Model-J CF
Model-U P1, Model-U C1, Martini-C1.
CAUSE
The Euro currency symbol was not included in the font ROM.
SOLUTION
Temporary Solution (1)
A workaround for each operating system has been previously released on the FAQ page,
and is included on pp. 5-8 below.
Temporary Solution (2)
Although the font ROM will be modified as a permanent solution (details below), before
this can be applied, the controller firmware has been modified on the following GW-based
products:
Product
Model-K3
Model-K P2
Russian-C2
Adonis-C2
Model-A P3
Firmware Version
1.01 (Controller)
1.06.1 (Controller)
2.03 (Printer Application)
1.08 (Controller)
Product
Model-J P1b
Model-J CF
Model-U P1
Model-U C1
Martini-C1
Firmware Version
2.18 (Controller)
Specifically, the Euro currency symbol has been added along with the PS fonts download
feature, which allows the symbol to be downloaded to machine RAM. Enable this feature
by changing the setting of Bit SW#3-0 to 1 (ON) in SP mode (default: OFF).
Technical Bulletin
Model: General RTB
Date: 8-Nov-02
PAGE: 2/8
No.: RGene011
Remarks for Temporary Solution 2:

1. Switching PDL to PS takes approximate 7 to 10 seconds.
When PS fonts download is enabled, the Euro symbol is temporarily downloaded to
the machine RAM at the first PS printing job, and whenever the PDL is switched from
RPCS or PCL to PS. The total download time is approximately 7 to 10 seconds. This is
because once the data is downloaded, it will remain in the RAM until the PDL is
switched or the power turned off.
2. Printing high image area documents at 1200 dpi may cause a memory overflow error
in machines equipped only with 32MB of memory (ex. Model-K P2).
This is because the PS fonts download feature uses approximately 800kB, which can
bring the amount of available memory close to capacity with the above printing
conditions.
Workaround:
! Printing at 600dpi may prevent an overflow, even with just the 32MB memory
installed.
! Changing the memory usage setting from Frame Priority to Font Priority may
prevent an overflow.
Permanent Solution
Modification of the font ROM on the ROM DIMM or the Controller Board, from October 02,
production or later (details differ depending on the model). Specifically, the Euro currency
symbol has been added to the 112 fonts mentioned above.
Note:
1. When the new ROM DIMM or Controller Board is installed, it is not necessary to
disable the PS fonts download feature (temporary solution).
2. An MB will be issued separately announcing the P/N change for the ROMM DIMM and
Controller Boards, and cut-in serial number.
ROM DIMM and Controller Board P/N:
Model
Model-K P2
Where the font

ROM is soldered
Controller
Adonis-C2
ROM DIMM
Model-A P3
Controller
Russian-C2
ROM DIMM
Model-J P1b
ROM DIMM
Current
P/N
G0735712
G0745712
B3615117
B3625118
G0656022
G0656023
B4615117
B4535117
G0776120
Model
Model-J CF
Model-U P1
Model-U C1
Where the font

ROM is soldered
ROM DIMM
ROM DIMM
ROM DIMM
Martini-C1
ROM DIMM
Model-K3
Controller
Current
P/N
G5706687
G0705851
B5295117
B4635117
G3395117
G3385117
B5165750
Technical Bulletin
Model: General RTB
Date: 8-Nov-02
PAGE: 3/8
No.: RGene011
Font Table
Euro symbol is printed correctly.
This is a symbol font, so no countermeasure is applied.
Both temporary and permanent solutions work to print out the Euro
currency symbol correctly.
AlbertusMT
AlbertusMT-Italic
AlbertusMT-Light
AntiqueOlive-Bold
AntiqueOlive-Compact
AntiqueOlive-Italic
AntiqueOlive-Roman
Apple-Chancery
Arial-BoldItalicMT
Arial-BoldMT
Arial-ItalicMT
ArialMT
AvantGarde-Book
AvantGarde-BookOblique
AvantGarde-Demi
AvantGarde-DemiOblique
Bodoni
Bodoni-Bold
Bodoni-BoldItalic
Bodoni-Italic
Bodoni-Poster
Bodoni-PosterCompressed
Bookman-Demi
Bookman-DemiItalic
Bookman-Light
Bookman-LightItalic
Carta
Chicago
Clarendon
Clarendon-Bold
Clarendon-Light
CooperBlack
CooperBlack-Italic
Copperplate-ThirtyThreeBC
Copperplate-ThirtyTwoBC
Coronet-Regular
Courier
Courier-Bold
Courier-BoldOblique
Courier-Oblique
Eurostile
Eurostile-Bold
Eurostile-BoldExtendedTwo
Eurostile-ExtendedTwo
Helvetica
Helvetica-Bold
Helvetica-BoldOblique
Helvetica-Condensed
Helvetica-Condensed-Bold
Helvetica-Condensed-BoldObl
Helvetica-Condensed-Oblique
Helvetica-Narrow
Helvetica-Narrow-Bold
Helvetica-Narrow-BoldOblique
Helvetica-Narrow-Oblique
Helvetica-Oblique
HoeflerText-Black
HoeflerText-BlackItalic
HoeflerText-Italic
HoeflerText-Ornaments
HoeflerText-Regular
JoannaMT
JoannaMT-Bold
JoannaMT-BoldItalic
JoannaMT-Italic
LetterGothic
LetterGothic-Bold
LetterGothic-BoldSlanted
LetterGothic-Slanted
LubalinGraph-Book
LubalinGraph-BookOblique
LubalinGraph-Demi
LubalinGraph-DemiOblique
Marigold
MonaLisa-Recut
Monaco
NewCenturySchlbk-Bold
NewCenturySchlbk-BoldItalic
NewCenturySchlbk-Italic
NewCenturySchlbk-Roman
NewYork
Optima
Optima-Bold
Optima-BoldItalic
Optima-Italic
Oxford
Palatino-Bold
Palatino-BoldItalic
Univers
Univers-Bold
Univers-BoldExt
Univers-BoldExtObl
Univers-BoldOblique
Univers-Condensed
Univers-CondensedBold
Univers-CondensedBoldOblique
Univers-CondensedOblique
Univers-Extended
Univers-ExtendedObl
Univers-Light
Univers-LightOblique
Univers-Oblique
Wingdings-Regular
ZapfChancery-MediumItalic
ZapfDingbats
Technical Bulletin
Model: General RTB
Geneva
GillSans
GillSans-Bold
GillSans-BoldCondensed
GillSans-BoldItalic
GillSans-Condensed
GillSans-ExtraBold
GillSans-Italic
GillSans-Light
GillSans-LightItalic
Goudy
Goudy-Bold
Goudy-BoldItalic
Goudy-ExtraBold
Goudy-Italic
Date: 8-Nov-02
Palatino-Italic
Palatino-Roman
StempelGaramond-Bold
StempelGaramond-BoldItalic
StempelGaramond-Italic
StempelGaramond-Roman
Symbol
Tekton
Times-Bold
Times-BoldItalic
Times-Italic
Times-Roman
TimesNewRomanPS-BoldItalicMT
TimesNewRomanPS-BoldMT
TimesNewRomanPS-ItalicMT
TimesNewRomanPSMT
PAGE: 4/8
No.: RGene011
Technical Bulletin
Model: General RTB
Date: 8-Nov-02
PAGE: 5/8
No.: RGene011
Workaround Announced on the FAQ Page

Question:
Euro Fonts printing problem
Answer:
If Euro Fonts can't be printed by the PS driver, the following solutions may be effective.
Solution
MacOS 9.x / 8.x
Use the AdobePS 8.8 printer driver.
Get the printer driver from the Adobe site on the web.
http://www.adobe.com/support/downloads/product.jsp?product=44&platform=Macintosh
Then select "ALL" for the "Font Inclusion" setting in the "PostScript Settings" window as follows.
Windows 95
Update Windows95 to "Euro Currency Support for Windows95".
You can get it from the following URL.
http://www.microsoft.com/windows95/downloads/contents/WURecommended/S_WUFeatured/
W95EuroPatch/Default.asp
Then the "Add Euro Currency Symbol to PostScript Fonts" check box is available.
Check "Add Euro Currency Symbol to PostScript Fonts". (Before update, the check box
doesn't work. )
Technical Bulletin
Model: General RTB
Date: 8-Nov-02
PAGE: 6/8
No.: RGene011
Windows95 after update
Windows 98 / ME / NT4.0 / XP
Check "Add Euro Currency Symbol to PostScript Fonts" .
Windows 98 / ME (Note: The AdobePS driver version 4.3.1 or later has "Add Euro Currency
Symbol to PostScript Fonts" in the "Fonts" tab.)
Technical Bulletin
Model: General RTB
Windows NT4.0
Windows XP
Date: 8-Nov-02
PAGE: 7/8
No.: RGene011
Technical Bulletin
Model: General RTB
Date: 8-Nov-02
PAGE: 8/8
No.: RGene011
Windows 2000
Update the printer driver to v5.5.2 or later.
You can get it from the printer driver v1.0.6 on the Adobe web site that includes the W2000 driver
v 5.5.2.
http://www.adobe.com/support/downloads/product.jsp?product=44&platform=Windows
Then the "Add Euro Currency Symbol to PostScript Fonts" check box is displayed.
Check "Add Euro Currency Symbol to PostScript Fonts".
Windows 2000 after update
Technical Bulletin
Model: Model U-C1
PAGE: 1/7
Date: 2-Dec-02
Subject: Firmware History - Copier
No.: RB051001
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Paper path
Electrical
Transmit/receive

Other (Firmware History)
This is to inform y ou of the Copier firmware history (BICU, Operation Panel, FAX, FCU).
US Models
Ver.
EU Models
Asia/Taiwan Models
Effective Date
Program No.
C. SUM
Program No.
C. SUM
Program No.
C. SUM
1.04
B0515557L
7C35
B0515558 L
37D2
B0515559L
4912
1.03
B0515557K
B0515558K
B0515559K
Not applied to the

production machines
1.02
B0515557J
B0515558 J
B0515559J
Not applied to the

production machines
1.0192
UraC1CardV1
192.bin
UraC1CardV1
192.bin
UraC1CardV1
192.bin
Not applied to the

production machines
1.0181
UraC1CardV1
181.bin
UraC1CardV1
181.bin
UraC1CardV1
181.bin
August Production
02
September
Produ ction 02
The program contains the following firmware:

US version
Ver
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.04
B0515554L
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.03
B0515554K
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.02
B0515554J
1.202.01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
Technical Bulletin
Model: Model U-C1
PAGE: 2/7
Date: 2-Dec-02
No.: RB051001
European version
Ver
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.04
B0515554L
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
Asian version
Ver
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.04
B0515554L
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
Model: Model U-C1
Date: 2-Dec-02
PAGE: 3/7
No.: RB051001
BICU(Engine)
Symptom Corrected
Toner end and/or toner near end may be detected even when the toner
cartridge still contains enough to continue printing.
Version
1.204:1
1.202.01
Process control mode timing

To reduce the cycle of process control mode (every 200 prints), Mono (Bk)
prints are no longer counted for process control.
Charge corona cleaning
Charge corona cleaning mode-entering timing has been changed from 640 to
700. After 700 development counts (stops in the middle of the job), charge
corona cleaning is carried out.
SC560 (Zero cross error)
If the following abnormal frequency for the power source is detected when
the main switch is turned on, SC560 is displayed (upper limits eliminated, as
they are unnecessary).
Old control for SC560:
50Hz: 45>Detected Hz or 54<Detected Hz, 60Hz: 55>Detected Hz or
64<Detected Hz
New control for SC560:
50Hz: 45>Detected Hz, 60Hz: 55>Detected Hz
SP1-905-01 (pressure roller type):
To prevent fusing jams (wrapping around the pressure roller), the layer
thickness of the pressure roller has been changed from 1.5 mm to 2.1mm
from the first production machines. When the old firmware from 1.192:01
or older version is updated to 1.202.01 or later for the first time, even if
the new pressure roller is installed, it is necessary to select new in
SP1-905-01 to initialize fusing temperature control. The settings for the
August production machines have been input on the production line. When
firmware 1.192:01 or older is updated to 1.202.01 or later for the first time ,
the machine cannot judge which data (old or new) should be used for fusing
control.
Note : When selecting 0 in SP1-905-1 and then pressing # on the LCD, the
new control data is applied to fusing control.
0 : new pressure roller type (2.1mm), 1 : old pressure roller type (1.5mm)
SP2-944-4 and 5 :(OPC Lubrication High Coverage)
The default settings for SP2-944-4 and 5 have been reviewed and changed
to reduce the cycle of OPC lubrication mode.
SP2-944-4 : Sheets-1 : [10 to 80/ 30 / 1 sheet/step]
SP2-944-5 : Sheets-2 : [10 to 80/ 60 / 1 sheet/step]
1.192:01
SP2-905-01: (Paper transfer roller type)

To improve transfer, the shape of the paper transfer roller has been changed
from the 1st production. Due to this modification, paper transfer currents
(SP2-310-001 to SP2-341-032) and paper transfer adjustment (SP2-903-01)
have been reviewed. The settings for August production machines have been
input on the production line. This SP changes the default and factory settings
for SP2-310 -001 to SP2-341-032 and SP2-903 -01 for both types. It is
Technical Bulletin
Model: Model U-C1
Date: 2-Dec-02
PAGE: 4/7
No.: RB051001
necessary to set the type to 0 and press the # key when firmware version
1.181:01 or older (August production machines) is updated to 1.192:01 or
newer for the first time. This is because the machine cannot judge which data
(old or new) should be used for paper transfer currents. Check the SP
settings after updating the firmware (SP2-310-001 to SP2-341-032, and SP2903-01).
Note: All settings will be initialized to their new defaults (see tables below),
therefore any previously input field customized settings must be re-input
manually.
0: New paper transfer roller type (Drum type), 1: Old paper transfer roller
type (straight type)
SP2-321-7 and 9: (Paper transfer bias of edge)
The default settings have been changed from 1.0 to 0.8 to improve image
quality in low temperature and low humidity conditions.
SP7-931-001 to 017 (Engine status display)

The engine log can be checked with SP mode for field symptom evaluation,
because if the machine stalls, the SMC cannot be printed out. Checking the
indication in this SP can be helpful in problem/cause identification.
Reducing fan motor rotation period
The development fan is stopped and the fusing unit fan turns at half speed
for 15 seconds after the last sheet of paper exits the printer. With the
previous firmware, the fusing unit fan and development fan were both run for
3 minutes after paper exit.
Doctor roller reverse mode timing
After 20 prints (at job end) or after 50 prints (stops in the middle of the job),
the machine carries out the doctor roller reverse rotation to maintain good
printing quality . A4/LT SEF or shorter printing is counted as 1 and a print
longer than A4/LT SEF is counted as 2. With the prototype firmware, A4/LT
LEF or shorter printing is counted as 1 and longer than A4/LT LEF is counted
as 2. This is to reduce the frequency of the doctor roller reverse.
1.181:01
Technical Bulletin
Model: Model U-C1
Date: 2-Dec-02
PAGE: 5/7
No.: RB051001
August production serial numbers

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Note for Updating the BICU firmware of the August production machines
When the BICU firmware is updated from the August production machines to 1.204:1 or later for
the first time, be sure to update main unit controller firmware to V1.332 or later at the same time.
(Refer to the main unit controller firmware history RTB (RTB No.2). Then, change the following SP
modes after updating the firmware.
SP2-905-01: (Paper transfer roller type): Select 0, then press #.
SP1-905-01 (pressure roller type): Select 0, then press #.
SP2-944-4 and 5: (OPC Lubrication High Coverage): -4: Change setting from 20 to 30. 5:
Change the setting from 40 to 60.
Operation Panel LCD

Symptom Corrected
Version
1.19
Thin, Normal in Spanish (US version), French (European version).

The words in the Spanish user tools (US version) and French user tools (EU
version), which had been corrected in English from first production, have
been corrected as follows : The Spanish user tools are standard for the US
version, and the French user tools are standard for the EU version as a
second language.
Thin? Normal
Normal? Middle Thick/90-105g/m2

These words are located in the following screens :
User tool - Maintenance - Plain paper type
Clean / Adjust in Spanish, French
The indication for the Clean / Adjust key and its instruction in Spanish or
French was temporarily displayed in English until the displays for Spanish
and French were available. The new firmware contains these French and
Spanish displays for user tools :
User tool - Maintenance - Clean / Adjust
First release for Asia version
Fax application
Symptom Corrected
First release
Version
1.17
Technical Bulletin
Model: Model U-C1
Date: 2-Dec-02
PAGE: 6/7
No.: RB051001
FCU
Symptom Corrected
Job numbers for standby for fax transmission by LAN FAX (P/C FAX) :
System Switch 19 No.4 (SP1-101-026 ; page 4-17 in S/M)
System Switch 19 No.4 (SP1-101-026 ; page 4-17) added to FAX SP mode.
Version
03.01.00
Job numbers for standby for fax transmission by LAN FAX (P/C FAX) are
limited as follows :
0 : 64 1 : Depends on memory (400 : standard, 800 : with Fax Function
Upgrade Unit)
Taiwan area
Taiwan Area parameters added.
First release
02.01.00
Technical Bulletin
Model: Model U-C1
PAGE: 7/7
Date: 2-Dec-02
No.: RB051001
New defaults for SP2-310 to 314

S P
Class 3
2-310
LL1
-1
-2
-3
-4
-5
-6
-7
-8
-9
-10
-11
-12
-13
-14
-15
-16
-17
-18
-19
-20
-21
-22
-23
-24
-25
-26
-27
-28
-29
-30
-31
-32
25
25
25
25
25
26
26
26
26
26
14
15
16
18
20
28
30
28
28
28
29
31
29
29
29
12
16
20
24
28
16
20
New default for SP2-903

[0 to 70.0 /1.0 / 0.1A/step]
SP code Class 1and 2

2-311
2-312
2-313
LL2
NN1
NN2
27
28
29
28
27
28
29
30
29
28
15
15
15
16
17
28
29
29
29
29
29
30
30
30
30
13
16
19
23
29
17
21
28
30
32
31
30
29
31
33
32
31
15
15
14
14
14
27
28
30
30
30
28
29
31
31
31
14
16
17
23
30
17
21
29
30
31
30
28
30
31
32
31
29
16
15
15
14
14
29
31
33
32
31
30
32
34
33
32
14
15
17
23
29
18
22
2-314
HH
30
30
30
28
26
31
31
31
29
27
16
15
15
14
14
30
33
36
34
32
31
34
37
35
33
14
15
16
22
28
18
22
Technical Bulletin
Model: Model U-C1
PAGE: 1/4
Date: 2-Dec-02
Subject: Firmware History - Main Unit Controller
No.: RB051002
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
This is to inform you of the Main Unit Controller firmware history.

Part No.
B0515550
Program name
Version
C.SUM
B0515550M.bin
V1.332
6CEF
V1.33
V1.29
V1.252
V1.251
V1.22
Production
November Production
02
November Production
02
Not applied to the
production machines
Not applied to the
production machines
Not applied to the
production machines
August production 02

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Note for updating main unit controller firmware of August production machines
When the main unit controller firmware is updated from the August production machines to 1.332
or later for the first time, be sure to update BICU firmware to V1.204:1 or later at the same time.
Refer to the BICU firmware history RTB for the copier firmware service card (RTB No.1).
Technical Bulletin
Model: Model U-C1
Date: 2-Dec-02
PAGE: 2/4
No.: RB051002
Main Unit Controller

Symptom Corrected
Version
The Wireless LAN card may not communicate with the printer when the WEP
key is ON.
Firmware correction for CSS function (Domestic version only)
V1.332
V1.33
Paper may not be fed with a certain application, by-pass feed, and N-job ON
after a jam or paper end condition occurs and a jam or paper end condition
is cleared.
SC819 is indicated after a copy job is finished with Store file then, printing
Stored file.
The following corrections have been made.
The machine may freeze during printing in the following conditions:
Combine and page numbering mode.
Original jam during printing in combine mode.
V1.29
SP1-905-01 (pressure roller type) and Default value SP1-105

Refer to the BICU firmware history in the RTB for the service card (BICU:
1.202.01).
Default value SP1-105
Some default values have been changed. Refer to the New Default table.
SP2-944-4 : Sheets-1 : [10 to 80/ 30 (old : 20) / 1sheet/step]
Default DHCP ON
V1.252
Default Autonet OFF

New IC chip on the new wireless LAN option
The IC chip on the new wireless LAN option has been changed (old chip
discontinued). This version works with both the old IC chip and new IC chip
on the wireless LAN option. Also, NIB version 3.54 or later is necessary when
the new IC chip on the wireless LAN is installed.
@ & _ keys in the touch screen
As per a field request, the @ and _ keys are now displayed in the first
touch screen.
Firmware correction for the CSS function (Domestic version only)
SP7901 cannot be read through the CSS system.
Default and factory settings for SP2-310-001 to SP2-341-032 (paper transfer
currents) and SP2-903-01P2-9031: (Paper transfer Adjustment) have been
changed. Refer to the BICU firmware history in the RTB for the service card
(BICU: 1.192:01).
V1.251
Technical Bulletin
Model: Model U-C1
Date: 2-Dec-02

1.192:01).
First release
PAGE: 3/4
No.: RB051002
V1.22
New defaults (Old defaults are shown in brackets)

105*
105*
Fusing Temperature
1
Heating: Idling
Heating: Ready
Heating: Standby
Heating: Plain/1 Color
Heating: Plain/Full
Color
Heating: Middle
Thick/1 Color
Heating: Middle
Thick/Full Color
Heating: Thick/1 Color
Heating: Thick/Full
Color
10
Heating: OHP/1 Color
11
Heating: OHP/Full
Color
12
Heating: Duplex/1
Color
13
Heating: Duplex/Full
Color
Sets the temperature at which the heating roller starts

idling.
[100 ~ 180 / 145 / 1C/step]
Sets the temperature at which the heating roller enters
the print ready condition.
[100 ~ 180 / 155 (165) / 1C/step]
Sets the heating roller temperature for the ready
(standby) condition. After the main switch has been
turned on, the machine enters this condition when the
heating roller temperature reaches the temperature
specified in this SP mode. When the machine is
recovering from energy saver or auto off mode, the
machine becomes ready when both heat and pressure
roller temperatures reach the specified temperature.
Pressure roller: SP1-105-16
[100 ~ 180 / 160 (175) / 1C/step ]
Sets the heating roller temperature for thin paper in
single-color mode.
[120 ~ 190 / 155 (160 )/ 1C/step]
Sets the heating roller temperature for thin paper in fullcolor mode.
[120 ~ 190 / 160 (170) / 1C/step]
Sets the heating roller temperature for normal plain
paper in single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
paper in full-color mode.
[120 ~ 190 / 170 (180) / 1C/step]
Sets the heating roller temperature for thick paper in
single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
Sets the heating roller temperature for thick paper in fullcolor mode.
[120 ~ 190 / 170 (175) / 1C/step]
Sets the heating roller temperature for OHP sheets in
single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
Sets the heating roller temperature for the OHP sheets
in full-color mode.
[120 ~ 190 / 175 (180) / 1C/step]
Sets the heating roller temperature for duplex printing
(both sides) in single-color mode.
[120 ~ 190 / 150 (155) / 1C/step]
(both sides) in full-color mode.
[120 ~ 190 / 155 (165) / 1C/step]
Technical Bulletin
PAGE: 4/4
Model: Model U-C1
Date: 2-Dec-02
14
Pressure: Idling
15
Pressure: Ready
16
Pressure: Standby
27
Heating: OFFSET +
28
Pressure: OFFSET +
29
Heat: OFFSET
30
Pressure: OFFSET
Sets the temperature at which the pressure roller starts

idling.
[30 ~ 100 / 10 / 1C/step]
Sets the temperature at which the pressure roller
becomes ready for printing.
[60 ~ 150 / 65 (70) / 1C/step]
Sets the pressure roller temperature for the ready
pressure roller temperature reaches the temperature
Heating roller: SP1-105-3
[60 ~ 150 / 115 (120) / 1C/step]
Sets the heating roller temperature correction for when
room temperature is 15C or lower.
[0 ~ 20 / 5 / 1C/step]
Sets the pressure roller temperature correction for when
[0 ~ 20 / 0 / 1C/step]
room temperature is 30C or higher.
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
No.: RB051002
Technical Bulletin
Model: Model U-C1
PAGE: 1/2
Date: 20-Dec-02
Subject: Image Skew
No.: RB051003
Prepared by: Y.Urushihara

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
SYMPTOM
Image skew when feeding from mainframe Trays 1 and 2.
Cause
The operator does not set the side fence flush against the paper stack.
Field Action 1
Advise customers that the side fence should be set flush against the loaded paper stack,
or in cases where the customer gives approval, secure the side fences in place with two
screws.
Note: The level of skew will increase twofold if there is a 1mm gap between the paper and
side fence.
Field Action 2
As a supplement, the level of skew can be further minimized by increasing the paper
buckle with SP1-003. Try adjusting this value several times while checking the level of
skew on the printouts, keeping in mind that a higher value tends to cause Z-folds and a
lower value tends to cause paper jams.
Technical Bulletin
Model: Model U-C1
PAGE: 2/2
Date: 20-Dec-02
No.: RB051003
Field Action 3
The following sheets of Mylar have been added to the side fence from the September
production. For the field machines, please refer to the procedure below.
Part number
G0702735
Quantity
2/Tray
Procedure
1. Clean the attachment surface on the
Front Side Fence (AF016097)
with alcohol.
2. Attach the Mylar (G0702735) to the
Front Side Fence as shown in the
illustration.
The following field machines

require the Mylar to be attached:
August '02 production serial numbers are as follows.
B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Description
Guide Plate - Side Fence
Technical Bulletin
Model: General RTB
Date: 27-Dec-02
Subject: GW Products - Hardware Ethernet Problem
PAGE: 1/1
No.: RGene012
From: Technical Services Sec. Service Planning Dept.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
SYMPTOM
When the main switch is turned on, the error message Hardware Ethernet Problem may
be displayed under the following condition on the GW-based products.
Conditions:
Network speed on the hub has been set to 100Mbps fixed with full duplex, and
Length of network cable is too long (60 m or more) or the cable quality is not good
enough
CAUSE
When the main switch is turned on, the machine performs a loop-back test. If the cable
length is too long or its quality is not good enough, the damping factor for the data
transmission becomes worse, and the machine incorrectly detects an error during this test.
This happens only when the network speed is set to 100Mbps fixed with full duplex. The
PHY chip used on the controller board causes this.
SOLUTION
- Temporary Solution Set the network speed on the hub to Auto-sensing,
Use a shorter cable or a cable with a lower damping factor, or
Disconnect the network cable and power on the printer; then, set the cable after the
printer comes to the ready condition.
- Permanent Solution The controller firmware will be modified to avoid the incorrect detection of this error
message. The schedule of firmware modification is as follows.
Product Type
Product
Firmware Modification
NOTE:
Cut-in Schedule
Firmware will be
at next modification
Fax
Kaiser 3
posted in the usual
Printer
Model-K P1
manner when it is
Model-K P2
released.
Model-J P1b
MFP
Model-J CF
Model-U P1e
Model-A P3
Model-R C2
Model-A C2
Model-M C1
Model-U C1
03 January production run

03 March production run
at next modification run
03 February production run
Technical Bulletin
PAGE: 1/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a
RTB Reissue
The items in bold italics have been added.
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
This is to inform you of the Copier firmware history (BICU, Operation Panel, FAX, FCU).
Ver.
US Models
EU Models
Asia/Taiwan Models
Effective Date
Program No.
C. SUM
Program No.
C. SUM
Program No.
C. SUM
1.06
B0515557P
BE7A
B0515558P
7A02
B0515559Q
323A
January
production 03
1.05
B0515557N
B0515558N
B0515559P
December
production 02
1.04
B0515557L
7C35
B0515558L
37D2
B0515559L
4912
September
Production 02
1.03
B0515557K
B0515558K
B0515559K
Not applied to the

production machines
1.02
B0515557J
B0515558J
B0515559J
Not applied to the

production machines
1.0192
UraC1CardV1
192.bin
UraC1CardV1
192.bin
UraC1CardV1
192.bin
Not applied to the

production machines
1.0181
UraC1CardV1
181.bin
UraC1CardV1
181.bin
UraC1CardV1
181.bin
August Production
02

US version
Versi
on
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.06
B0515554N
1.213:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.05
B0515554M
1.212:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.04
B0515554L
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.03
B0515554K
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.02
B0515554J
1.202.01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
Technical Bulletin
PAGE: 2/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a
European version
Versi
on
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.06
B0515554N
1.213:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
Asian version
Versi
on
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.06
B0515554N
1.213:01
B0515531A
1.19
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515531A
1.19
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515531A
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515531A
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515531A
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515531A
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515531A
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 3/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a
BICU(Engine)
Symptom Corrected
Version
The paper feed/transport timing for the duplex interleaf function 1.213:01
(one sheet in duplex unit, one fed from tray) has been improved
to ensure better paper transport.
1.212:01
SC546 & SC556
Detection conditions for SC546/556 have been changed so that
they are triggered by a 50C/sec jump or drop in thermistor
temperature data (old: 20C/sec). This is because these SCs were
being reported from the field in Japan in environments below 5C
(installation requirements: 10C minimum), i.e. unnecessary SC
occurrences.
Note: When the actual fusing temperature is below 5C, the
temperature curve for thermistor data is unstable and nonlinear,
triggering the SCs more easily.
1.204:1
1.202.01

To reduce the cycle of process control mode (every 200 printings), Mono (Bk)
If the following abnormal Hertz for the power source is detected when the
main switch is turned on, SC560 is displayed (upper limits eliminated, as they
are unnecessary).
64<Detected Hz
To prevent fusing jams (wrapping around the pressure roller) the layer
firmware 1.192:01 or older is updated to 1.202.01 or later for the first time,
controll.
Technical Bulletin
PAGE: 4/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a

SP2-944-4 : Sheets-1 : [10 to 80/ 30 / 1sheet/step]
1.192:01

To improve the transferability, the shape of the paper transfer roller has been
changed from the 1st production. Due to this modification, paper transfer
currents (SP2-310-001 to SP2-314-032) and paper transfer adjustment (SP2903-01) have been reviewed. The settings for August production machines
have been input on the production line. This SP changes the default and
factory settings for SP2-310-001 to SP2-314-032 and SP2-903-01 for both
types. It is necessary to set the type to 0 and press # key when firmware
version 1.181:01 or older (August production machines) is updated to
1.192:01 or newer for the first time. This is because the machine cannot
judge which data (old or new) should be used for paper transfer currents.
Check the SP settings after updating the firmware (SP2-310-001 to SP2-314032, and SP2-903-01).
manually.
Engine log can be checked by SP mode for field symptom evaluation, as if
the machine stalls, the SMC cannot be printed out. Checking the indication in
this SP can be helpful in problem/cause identification.
The development fan is stopped and the fusing unit fan is rotated at half
speed for 15 seconds after the last sheet of paper exits the printer. With the
After 20 prints, at job end or after 50 prints (stops in the middle of the job),
printing quality. A4/LT SEF or shorter printing is counted as 1 and the printing
as 2. This is to reduce the frequency of the doctor roller reverse mode.
1.181:01
Technical Bulletin
PAGE: 5/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
(Refer to the main unit controller firmware history RTB (RTB No.2).Then, change the following SP
Operation Panel LCD

Symptom Corrected
Version
1.19

been corrected as follows : The Spanish user tools is standard for the US
version, and the French user tools is standard for the EU version as a second
language.
ThinNormal
NormalMiddle Thick/90-105g/m2
FAX application
Symptom Corrected
First release
Version
1.17
Technical Bulletin
PAGE: 6/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a
FCU
Symptom Corrected
Job numbers for standby for FAX transmission by LAN FAX (P/C FAX) :
Version
03.01.00
Job numbers for standby for FAX transmission by LAN FAX (P/C FAX) are
Upgade Unit)
Taiwan area
First release
02.01.00
Technical Bulletin
PAGE: 7/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a
New defaults for SP2- 310 to 314

SP code Class1and 2
2-310
2-311
2-312
2-313
2-314
Class 3
LL1
LL2
NN1
NN2
HH
-1
25
27
28
29
30
-2
25
28
30
30
30
-3
25
29
32
31
30
-4
25
28
31
30
28
-5
25
27
30
28
26
-6
26
28
29
30
31
-7
26
29
31
31
31
-8
26
30
33
32
31
-9
26
29
32
31
29
-10
26
28
31
29
27
-11
14
15
15
16
16
-12
15
15
15
15
15
-13
16
15
14
15
15
-14
18
16
14
14
14
-15
20
17
14
14
14
-16
28
28
27
29
30
-17
30
29
28
31
33
-18
28
29
30
33
36
-19
28
29
30
32
34
-20
28
29
30
31
32
-21
29
29
28
30
31
-22
31
30
29
32
34
-23
29
30
31
34
37
-24
29
30
31
33
35
-25
29
30
31
32
33
-26
12
13
14
14
14
-27
16
16
16
15
15
-28
20
19
17
17
16
Technical Bulletin
PAGE: 8/8
Reissued: 31-Jan-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001a
-29
24
23
23
23
22
-30
28
29
30
29
28
-31
16
17
17
18
18
20
-32
New defaults for SP2- 903
21
21
22
22
[0 to 70.0 /1.0/ 0.1A/step]
Technical Bulletin
Model: Model U-C1
Date: 24-Jan-03
Subject: Service Manual correction
PAGE: 1/1
No.: RB051004

Classification:
Troubleshooting
Part informati on
Action required
Mechanical
Paper path
Electrical
Transmit/receive

Other (
Please apply the following corrections to your Service Manuals.
1. Step description: pp. 3-43, 3-46, 3-47, 3-48 (twice), 3-49 (twice), 3-50 (twice), 3 -51, 3 -52.
Incorrect:
Open the controller box (3.92).
Correct:
Open the controller box (3.10.1 ).
2. Illustration: Page 3.24

The orientation of both bearings in the illustration below should be reversed.
Note: This is an illustration correction only. The procedure itself is unchanged.
3.7.2 TRANSFER ROLLER
[B]
1. Brace [A] (Screwx1)
2. Guide [B]
Note: To remove the screws, turn the
roller unit on its pivot.
[C]
3. Transfer roller [C]

(E-ringx2, Bushing x2, Bearingx2)
[A]
Technical Bulletin
PAGE: 1/3
Reissued: 12-Feb-03
Model: General RTB
Date: 4-Feb-03
No.: RGene013a
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Service remarks at installation
From: Technical Service Sec. Service Planning Dept.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
Other (Specification change)
Please note the following change in counter specification. Although a production line
modification will not be applied to some products, the action described in 4. Important
Notes for Installation below must be taken for all products at installation.
Overview:
Electronic counters will now be set to 0 when released from the factory, instead of being
set to a negative value.
Background:
Previously, counters were set to a negative value when shipped from the factory, and later
set to 0 at installation, following installation test copies/prints. However this may cause
confusion among some customers as to why the counter value at the commencement of
the contract is 0, even though some installation test copies have already been made.
Details:
1. Specification Change
Current
New
Specification
The initial value of the electrical counter is negative when products
are shipped from the factory.
Note: After making test samples at installation, the negative counter

value can be set to 0 with SP mode.
The initial value of the electrical counter is 0 when products are
shipped from the factory.
Note: After making test samples at installation, the (positive) counter
value cannot be set back to 0 with SP mode.
Technical Bulletin
PAGE: 2/3
Reissued: 12-Feb-03
Model: General RTB
Date: 4-Feb-03
No.: RGene013a
2. Firmware Modification
Due to the counter modification, SP5-849 has also been changed as follows for products
that have this SP mode (listed below).
Current
New
SP mode name:
Specification:
Counter Clear
When the electrical counter is changed from a
Day
negative value to 0, the machine recognizes this
as the counter clear day and stores this date in the
NVRAM.
Installation Date When the electrical counter reaches a value of
20, the machine recognizes this as the installation
date and stores this date in the NVRAM.
NOTE: The following products have SP5-849. The new firmware for these products has
not yet been released. However, the release notes for each will clearly mention the
new firmware version.
New products:
Bellini-C2, Adonis C3
Current products: Martini C1, Model-U C1
3. Schedule for the Counter Modification
The following is the current schedule for when the counter modification will be applied.
Please note that there are some models to which the change will not be applied (marked
as ---), due to production schedules, production lot quantities, and sales figures.
NOTE: The actual cut-in months that have been confirmed appear in the Cut-in
production month column below. This RTB will be reissued when these
dates have been confirmed for the remaining products.
(1) New products
Product Name
Bellini C2
Adonis C3
Model J-P2
Model J-P2 CF
Model AR- P1
Model K-C1a
Product
Code
B070
B079/82
G080
G367
G081/92
B120
Target cut-in
production month
2003.03
2003.03
2003.03
2003.03
2003.03
2003.03
Cut-in production month

First mass production lot
(2) Current products

Product Name
Product
Code
Digital B&W Copiers

Bellini C1
A294
Martini C1
B064/65
Model M-C2b
B098
Adonis C2
B003/04/06/07
Target cut-in
production month
--2003.03
2003.03
---
-----
Technical Bulletin
PAGE: 3/3
Reissued: 12-Feb-03
Model: General RTB
Product Name
Date: 4-Feb-03
Product
Code
Russian C2
B022/27/31
Model K-C1
B039/40/43
Stella C1
B044/45/46/49
Digital WF Copiers
Dolphin
B010
Any Analog Copiers
All products
Color Copiers
Model I2
B018
Model L2
B017
Model C2
B023
Model U-C1
B051/52
Color Printers
Model J-P1
G060
Model J-P1 CF
G570
Model U-P1
G071
Pomelo P3
G063
Target cut-in
production month
2003.03
2003.03
2003.03
No.: RGene013a

February 02 production
2003.03
---
---
----2003.02
2003.03
----February 02 production
----2003.03
2003.03
-----
NOTE: The counter change will be applied as a running change to production units only.
For machines already shipped out or in the field, please be sure to take the action
described below in Section 4.
4. Important Notes for Machine Installation All Products

Please be sure to perform the following at machine installation:
1. If the product is from before the counter modification, i.e. the counter is at a negative
value, be sure to set the counter to 0 first, then make the installation test samples.
Digital products
Analog products
Set the electrical counter to 0 with SP mode.

Set the mechanical counter to 0 with a reset key (tool).
2. If the product is modified, i.e. the counter is already at 0 (or above 0 following preinstallation at a service depot), simply make the installation test samples.
3. After completing the installation, make sure to record the counter value. This is very
important, as this value will be used for billing with Meter Click contracts. Also, inform
the customer of the value along with the reason why the counter does not start from
0.
Technical Bulletin
PAGE: 1/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001b
RTB Reissue
The items in bold italics have been added or changed.
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
Ver.
US Models
EU Models
Asia/Taiwan Models
Effective Date
Program No.
C. SUM
Program No.
C. SUM
Program No.
C. SUM
1.08
B0515557S
7D3D
B0515558S
ED70
B0515559T
A3B4
March
production 03
1.07
B0515557R
A38A
B0515558R
13C8
B0515559S
CCE8
February
production 03
1.06
B0515557P
BE7A
B0515558P
7A02
B0515559Q
323A
January
production 03
1.05
B0515557N
B0515558N
B0515559P
December
production 02
1.04
B0515557L
7C35
B0515558L
37D2
B0515559L
4912
September
Production 02
1.03
B0515557K
B0515558K
B0515559K
Not applied to the

production machines
1.02
B0515557J
B0515558J
B0515559J
Not applied to the

production machines
1.0192
UraC1CardV1
192.bin
UraC1CardV1
192.bin
UraC1CardV1
192.bin
Not applied to the

production machines
1.0181
UraC1CardV1
181.bin
UraC1CardV1
181.bin
UraC1CardV1
181.bin
August Production
02
Technical Bulletin
PAGE: 2/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001b

US version
Versi
on
Firmware / Versions
BICU(Engine)
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
Firmware
No.
version
1.08
B0515554Q
1.242:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.07
B0515554P
1.233:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.06
B0515554N
1.213:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.05
B0515554M
1.212:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.04
B0515554L
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.03
B0515554K
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.02
B0515554J
1.202.01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
European version
Firmware / Versions
Versi
on
BICU(Engine)
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
Firmware
No.
version
1.08
B0515554Q
1.242:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 3/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001b
Asian version
Versi
on
Firmware / Versions
BICU(Engine)
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
Firmware
No.
version
1.08
B0515554Q
1.242:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 4/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001b
BICU(Engine)
Symptom Corrected
Version
In color mode (2C or more) with LT LEF and duplex, SC280 is mis- 1.242.01
detected if 5 or more originals are scanned during machine warmup.
The machine may freeze up when returning to stand-by mode
from panel-off or low power mode under the following:
LEF job ! SEF job ! Enters panel-off/low-power within 3 minutes
! Next job initiated, enters stand-by mode.
SC670 is sometimes misdetected when the SMC report is printed.
The detection conditions for SC412 (2nd transfer disconnection)
have been changed from 60ms to 240ms to prevent misdetections
that can sometimes occur in low-temperature conditions.
This is because this SC was being reported from the field in
Japan in environments below 5C (installation requirements: 10C
minimum), i.e. unnecessary SC occurrences.
Note: When the temperature is below 5C, the high voltage supply
board does not supply the target transfer roller current due to the
high resistances of the image transfer belt and paper transfer
roller, triggering the SC more easily.
SP2-801-03 (Additional Value of the charge corona cleaning
interval) has been newly added. The cleaning interval for the
additional charge corona unit has been adjusted as shown.
[0 ~ 5000 / 100 / 100 counts/step]
With this new SP, it is possible to adjust the interval for charge
corona cleaning in the middle of a job:
Old:
The charge corona cleaning is carried out after 600
development counts (SP2-801-1), at job end or after 700
development counts (no adjustment) in the middle of the job.
After
The charge corona cleaning is carried out after 600
development counts (SP2-801-1), at job end or after 700
development counts (= the sum of the settings in SP2-801-1 and
-3) in the middle of the job.
SC571
Software changed so that oil end detection is not counted for
supplying oil from the oil tank to the oil reservoir in the oil supply
unit while the fusing unit is not working (i.e. SCs and jams). This
is to avoid oil overflow conditions that can be caused by winter
humidity (humidification).
1.233:01
Technical Bulletin
PAGE: 5/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
Text mode in mono color mode
Text Mode in mono color mode also uses the separation filter,
which may sometimes cause separation errors. The separation
filter has been reviewed.
No.: RB051001b
Version
The machine may freeze when a paper jam occurs or when the
main switch is turned on (found in laboratory tests).
SC120 was displayed instead of SC122 when the scanner home
position was initialized.
The paper feed/transport timing for the duplex interleaf function (one
sheet in duplex unit, one fed from tray) has been improved to ensure
better paper transport.
SC546 & SC556
Detection conditions for SC546/556 have been changed so that they
are triggered by a 50C/sec jump or drop in thermistor temperature
data (old: 20C/sec). This is because these SCs were being reported
from the field in Japan in environments below 5C (installation
requirements: 10C minimum), i.e. unnecessary SC occurrences.
1.213:01
1.212:01
1.204:1
1.202.01

are unnecessary).
64<Detected Hz
Technical Bulletin
PAGE: 6/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001b
Version

firmware 1.192:01 or older is updated to 1.202.01 or later for the first time,
controll.
1.192:01

manually.
1.181:01
Technical Bulletin
PAGE: 7/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected

No.: RB051001b
Version
Technical Bulletin
PAGE: 8/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001b

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Operation Panel LCD

Symptom Corrected
Taiwanese words/phrases and fonts added.
Note: For Asia and Taiwan models only.
Version
1.20
1.19

language.
ThinNormal
Technical Bulletin
PAGE: 9/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001b
FAX application
Symptom Corrected
Supports the MLB function.
First release
Version
2.00
1.17
FCU
Symptom Corrected
Supports the MLB function.
Main power off/on during original scanning
If the main power is turned off while the machine is scanning the
original, the memory capacity remains decreased when the power is
turned back on.
Version
04.00.01
03.01.00
Upgade Unit)
Taiwan area
First release
02.01.00
Technical Bulletin
PAGE: 10/10
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001b
Class 3
2-310
LL1
25
-1
25
-2
25
-3
25
-4
25
-5
26
-6
26
-7
26
-8
26
-9
26
-10
14
-11
15
-12
16
-13
18
-14
20
-15
28
-16
30
-17
28
-18
28
-19
28
-20
29
-21
31
-22
29
-23
29
-24
29
-25
12
-26
16
-27
20
-28
24
-29
28
-30
16
-31
20
-32
[0 to 70.0 /1.0/ 0.1A/step]
SP code Class1and 2
2-311
2-312
2-313
LL2
NN1
NN2
27
28
29
28
27
28
29
30
29
28
15
15
15
16
17
28
29
29
29
29
29
30
30
30
30
13
16
19
23
29
17
21
28
30
32
31
30
29
31
33
32
31
15
15
14
14
14
27
28
30
30
30
28
29
31
31
31
14
16
17
23
30
17
21
29
30
31
30
28
30
31
32
31
29
16
15
15
14
14
29
31
33
32
31
30
32
34
33
32
14
15
17
23
29
18
22
2-314
HH
30
30
30
28
26
31
31
31
29
27
16
15
15
14
14
30
33
36
34
32
31
34
37
35
33
14
15
16
22
28
18
22
Technical Bulletin
PAGE: 1/4
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002a
RTB Reissue
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive

Part No.
B0515550
Program name
Version
C.SUM
Q
P
B0515550Q.bin
B0515550N.bin
V2.01.2
V2.00.1
0F04
E2B8
B0515550N.bin
V1.39
B0515550M.bin
V1.332
6CEF
V1.33
V1.29
V1.252
V1.251
V1.22
Production
March Production 03
February Production
03
December Production
02
November Production
02
November Production
02
Not applied to the
production machines
Not applied to the
production machines
Not applied to the
production machines

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Technical Bulletin
PAGE: 2/4
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002a

Symptom Corrected
Version
Specificaiton change :
The counter specifications have been changed, as described in RTB #
RGene013.
MLB minor bug correction.
V2.01.2
Supports the MLB function
V2.00.1
SP mode newly added: SP2-801-03 (Additional Value of the charge

corona cleaning interval). Refer to RTB #RB051001b for the copier
firmware history.
Minor bug correction.
Wireless LAN card may not communicate with the printer when the WEP key
is ON.
V1.39
V1.332
V1.33
after a jam or paper end condition occurs and a jam or paper end condition is
cleared.
Stored file.
Machine may freeze during printing in the following conditions:
V1.29

1.202.01).
Default DHCP ON
Default Autonet OFF
on the wireless LAN option. Also NIB version 3.54 or later is necessary when
V1.252
Technical Bulletin
PAGE: 3/4
Reissued: 25-Feb-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002a
Symptom Corrected
Version

touch screen.
V1.251

SP7901 cannot be read through CSS system.
currents) and SP2-903-01 (Paper transfer Adjustment) have been changed.
1.192:01).
1.192:01).
First release
V1.22
New defaults (Old default)

105*
Fusing Temperature
1
Heating: Idling
Heating: Ready
Heating: Standby
Heating: Plain/Full
Color
Heating: Middle
Thick/1 Color
Heating: Middle
Thick/Full Color

idling.
[100 ~ 180 / 145 / 1C/step]
[100 ~ 180 / 155 (165) / 1C/step]
[100 ~ 180 / 160 (175) / 1C/step ]
single-color mode.
[120 ~ 190 / 155 (160 )/ 1C/step]
[120 ~ 190 / 160 (170) / 1C/step]
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (180) / 1C/step]
Technical Bulletin
PAGE: 4/4
Reissued: 25-Feb-03
Model: Model U-C1
105*
105*
Fusing Temperature
8
Heating: Thick/Full
Color
10
11
Heating: OHP/Full
Color
12
Heating: Duplex/1
Color
13
Color
14
Pressure: Idling
15
Pressure: Ready
16
Pressure: Standby
27
Heating: OFFSET +
28
Pressure: OFFSET +
29
Heat: OFFSET
30
Pressure: OFFSET
Date: 2-Dec-02
No.: RB051002a

single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (175) / 1C/step]
single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
in full-color mode.
[120 ~ 190 / 175 (180) / 1C/step]
[120 ~ 190 / 150 (155) / 1C/step]
[120 ~ 190 / 155 (165) / 1C/step]
idling.
[30 ~ 100 / 10 / 1C/step]
[60 ~ 150 / 65 (70) / 1C/step]
[60 ~ 150 / 115 (120) / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
Technical Bulletin
Model: Model U-C1
PAGE: 1/3
Date: 25-Feb-03
Subject: Firmware History - Printer
No.: RB051005
Prepared by: S. Tomoe

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
This is to inform you of the Printer firmware history (Printer, NCS, NFA, and Delivery).
Printer Service Card
Version
Program No.
1.00
B4635570
C. SUM
CE7B
Effective Date
August Production 02
Not apply to the production
machine
1.01
B4635570A
079D
1.02
B4635570B
0784
1.03
B4635570C
393F
October Production 02
1.04
B4635570D
22B9
January Production 03
2.00
B4635570E
59C1
February Production 03
Contents for all models:

Ver.
Printer
NCS (NIB)
NFA
Delivery
Program No.
Ver.
Program No.
Ver
Program No.
Ver
Program No
Ver
1.00
B4635550B
1.09
B0535552B
3.53
B0535553B
1.26
B0535554B
1.01
1.01
B4635550B
1.09
B0535552C
3.54
B0535553C
1.27
B0535554C
1.05
1.02
B4635550D
1.29
B0535552D
3.55
B0535553C
1.27
B0535554D
1.13
1.03
B4635550E
1.33
B0535552D
3.55
B0535553C
1.27
B0535554E
1.15
1.04
B4635550F
1.33.3
B0535552D
3.55
B0535553C
1.27
B0535554E
1.15
2.00
B4635550G
2.00
B0535552E
3.70
B0535553D
1.66
B0535554F
2.00
Technical Bulletin
Model: Model U-C1
Date: 25-Feb-03
PAGE: 2/3
No.: RB051005
Printer:
Symptom Corrected
Version
Duplex face settings (front/rear) not applied correctly when specified with PCL commands.
(GFPR #RC02120014)
Binding position not applied correctly when specified with PCL commands (GFPR#:
RC03020001)
CAD print files:
- Modified so that the "null" character is ignored when it is included in HP/GL2 data to increase
speed (GFPR# RE02050016).
- The status flag for the bold selection command is refreshed when it is selected for HP/GL2
data (GFPR# RE02050016).
The following image problem may occur in Black Overprint mode.
1. The image is blank around Bk figures
2. Gradation images will not print
Supports the Card Save function.
Note: To enable this function, set Printer SP1-1 Bit SW1, bit 4 to 1.
Selecting a HDD font or DIMM font may reduce available memory
Supports SAP Barcode & OCR printing.
The PCL command "<ESC>&l11G" (select MailBoxBin8 as output tray) does not work
correctly. (GFPR#: RE02100002)
The RAM work area is reduced whenever fonts that have been downloaded to the HDD are
used.
Response to PJL INFO CONFIG command does not include a serial number.
Figures appear black when the memory capacity is low.
When selecting font stored in the HDD and running the Copy/Assign command (ESC>*c6F),
the machine will freeze.
When selecting the Bitmapped Font, the character does not print.
When printing UDFP large-size (over printable size), the image will be shifted.
The machine freezes when printing Macro data.
The value for Form Lines (PCL Menu) changes after rebooting the machine.
The software version for the printer applications does not appear on the SMC list or in SP
mode.
PJL Echo does not respond correctly. (GFPR# RE02070088)
When inputting the elapsed time (time setting), the machine does not enter On Line mode.
First release
2.00
1.33.3
1.33
1.29
1.09
NCS (NIB):
Symptom Corrected
Version
When TCP/IP is disabled as the Effective Protocol in UP mode, the program version and NCS
number will not be displayed in SP mode or on the SMC list
The following functions are added for SMTP E-mail transmission.
SMTP Authentication
POP before SMTP
Supports the new IC chip on the new wireless LAN option (old chip discontinued)
TCP ports can be opened/closed.
NOTE: After disabling HTTP, it is not possible to access the target device through web
browser. To change the setting, please use telnet to open HTTP. When the telnet port is
disabled, it is necessary to clear the network settings (Memory Clear for NCS) to open the port.
Changed default setting of Autonet to OFF
Changed default setting of DHCP to ON.
Changed default setting of diprint to Enabled.
First release
3.70
3.55
3.54
3.53
Technical Bulletin
Model: Model U-C1
Date: 25-Feb-03
PAGE: 3/3
No.: RB051005
NFA:
Symptom Corrected
Supports the File Format Converter (MLB) function
Following delivery, the next Rx document cannot be delivered to the server, even if the
machine is connected to the server.
The does not enter the auto off mode after the waiting Rx document for delivery has been
delted.
First release
Version
1.66
1.27
1.26
Delivery:
Symptom Corrected
Minor delivery module bug.
Operation flow for multiple scanning in platen mode improved.
If the operation SW is pressed while the machine is scanning the third set of 2000 originals
(SADF mode), the machine goes into auto off mode.
First release
Version
2.00
1.15
1.13
1.05
1.01
Technical Bulletin
Model: Model U-C1
PAGE: 1/2
Date: 25-Feb-03
Subject: Firmware History - Scanner/PS3
No.: RB051006

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
This is to inform you of the Scanner/PS3 firmware history

PS
Scanner
Program No.
Ver
Program No
Ver
C.SUM
Effective Date
B5225917B
1.00
B0725551B
1.02
273C
August Prod. 02
B5225917B
1.00
B0725551C
1.05
94BD
B5225917E
1.04
B0725551D
1.13
39A4
Not apply to the

production machine
B5225917E
1.04
B0725551E
1.15
4CD6
October Prod. 02
B5225917F
1.06
B0725551E
1.15
51D4
January Prod. 03
B5225917F
1.06
B0725551F
2.00
F4A6
February Prod. 03
Scanner:
Symptom Corrected
Minor bug with delivery module.
Scanning stops while scanning with the TWAIN driver for printer output.
Version
2.00
1.15
1.13
1.05
First release
1.02
PS3:
Symptom Corrected
With MKY images, the total quantity regulation and gamma processing is not performed
correctly.
Color processing bug with RCM color profile.
Incorrect polling with halftone and profile settings
Total quantity regulation not applied to text.
Image is stalled without gamma processing.
Default halftone setting changed from type1 to type5.
Image problem with indexed color space.
Modified for Adobe certification
Modified to support ctlz.
Version
1.06
1.04
Technical Bulletin
Model: Model U-C1
Date: 25-Feb-03
PAGE: 2/2
No.: RB051006
Symptom Corrected
Modified job information character string.
The panel displays remaining jobs reset when a memory over flow occurs.
Problem with Dither cash.
Improved PS 600dpi word/picture dither combination quality.
Euro currency symbol does not print out.
Size mismatch when printing a custom size with a main tray.
Communication with Printer Utility for MAC OSX not possible
Stall with certain Acrobat files.
Modified so that the ^D^Z tag at the end of files is not processed.
Modified so that a job reset occurs when illegal parameters are received for Locked Print
jobs.
Image problem when not specifying Rcsethalftonetype.
First release
Version
1.00
Technical Bulletin
RB051007
Model: Model U-C1
Date: 19-Mar-03
Subject: Blank area at the one side of the development unit
PAGE: 1/1
No.: RB051007
Prepared by: S.Tomoe

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
SYMPTOM
A blank area may appear on one side of the image (development unit front or rear).
Mainframe gears
CAUSE
The development unit front gears engage their mainframe counterparts slightly differently
than the rear gears.
SOLUTION
Rotate the mainframe gears manually, removing the development unit(s) on which the
symptom occurs, then reinstall the unit(s).
Technical Bulletin
PAGE: 1/8
Reissued: 2-Apr-03
Date: 12-Mar-03
Model: Model U-C1
No.: RB051008a
RTB Correction
Subject: Troubleshooting for image problems

From: 1st Tech. Support Sec. Service Support Dept.
Classification:
Troubleshooting
Part information
Mechanical
Electrical
Paper path
Transmit/receive
Other (
Action required
Please use this RTB as a troubleshooting guide for image problems.
Correcting image problems

for
Model U-C1
Contents
1. UNEVEN IMAGE DENSITY IN THE SUBSCAN DIRECTION (INCL. BLACK/WHITE LINES)
1.1..............................IMAGE SAMPLES
1.2....................... TROUBLESHOOTING
1
2
2. UNEVEN IMAGE DENSITY AT THE SIDE OF THE IMAGE
3........ BLACK AND WHITE DOTS
4............... DIRTY BACKGROUND
1. UNEVEN IMAGE DENSITY IN THE SUBSCAN DIRECTION (INCLUDING BLACK/WHITE LINES)

1.1 IMAGE SAMPLES
Sample 1 (Uneven image density caused by dirty charge unit)
Sample 2 (Uneven image density caused by scratch on the OPC belt)
Paper feed direction
Sample 3 (Uneven image density caused by insufficient cleaning of the OPC belt)
Sample 4 (White line caused by toner on the development roller

Sample 5 (Uneven image density caused by toner filming on the development roller)
Sample 6 (Black line caused by scratch on the fusing belt/pressure roller)

1.2 TROUBLESHOOTING
Please use the following flowchart to take action in response to the six image problems on page 1.
Print the test pattern (SP5-955, No.8) for each color
Do any of the
problems occur?
Clean the following scanner unit parts:

- DF exposure glass
- Mirrors
- White plate under the left scale
Y
Replace the fusing belt assembly or
pressure roller.
Does the image problem

occur on all colors?
Go to the
next
page
Replace the charge unit
Sample 6
Y
Is there a scratch on the
fusing belt or pressure
roller?
Check the line position on the image and

on the OPC belt /image transfer belt.
Clean the dust shield glass in the laser and

charge units (wire and grid).
Y
N

still occur?

still occur?
Y
END
Replace the oil supply unit.
N
END
Sample 1
Is there any change in the

image (position, density,
etc)?
Does the black line

appear with all colors?
N
Clean the oil supply unit
Does the line position on

the image match the
position on the OPC or
ITB?
Sample 2
Replace the PCU.
Clean the inside of the laser unit
Make 5 copies of the C4 test chart
From previous page
Does a cyan line appear in

side a yellow image?
Does the white line appear
on the test pattern?
Sample 3
Replace the OPC cleaning unit
Sample 4
Turn the development roller showing the

white line in the reverse direction (2
times).
END

still occur?
Sample 5
white line in the reverse direction (2
times).

still occur?
END
Replace the development unit causing

the white line.
Clean the development roller with a dry cloth.

still occur?
Y
Replace the development unit causing
the white line.
END
2. UNEVEN IMAGE DENSITY AT THE SIDE OF THE IMAGE

Print out the test pattern (SP5-955, No.8) for each
color.
Remove the toner cartridge showing the problem. Shake the
cartridge well (10 times), hold the cartridge so that the toner
supply opening faces up, then tap the cartridge 7-8 times.

Y
Replace the charge unit

still occur?
Clean the dust shield glass in the laser and

charge units (wire and grid).
END
END
Replace the
development
unit
Y
Y
Perform Forced Toner Supply
Is there any change in the
image (position, density,
etc)?

still occur?
END

still occur?
Check and correct the PCU ground

terminal and PCU bias terminal.
Y
Check the condition of the development
roller showing the problem.
Clean the development roller bias

terminal

still occur?
Is there an even layer of

toner on the surface?
Y
END
Replace the PCU
END

still occur?
Replace the development unit
3. BLACK AND WHITE DOTS

Print out test pattern (SP5-955, No.8) for each color.
Do black/white
dots appear?
Clean the scanner unit exposure glass
Y
Check the surface of the development roller

showing the problem.
Y
Approx. 190mm pitch (Fusing belt)
Approx. 125mm pitch (pressure roller)
Check the surface of the OPC and image

transfer belts.
Are there any particles

stuck to the roller, or is
the roller damaged?

still occur?
Clean the belt with a dry cloth.

still occur?
Replace the development unit showing

the B/W dots.
Y
END
Replace the
development unit
Clean the development roller with a dry cloth
Y
N
Replace the fusing belt assembly or pressure

roller.
Replace the PCU
Do the dots appear at a

fixed interval (pitch)?
Are there any particles

stuck to the roller, or is
the roller damaged?
Replace the PCU

5
END
4. DIRTY BACKGROUND
Print out test pattern (SP5-955, No.8) for each color.
Does dirty
background
appear?
Clean the scanner unit exposure glass.


backgrounding in the reverse direction (2
times).
Y
Perform forced OPC lubrication (SP2-940).

still occur?
END
Y
Replace the OPC belt cleaning unit

still occur?
Clean the development roller with a dry cloth
Y
Replace the PCU

still occur?
Y
Replace the development unit showing
the backgrounding.
6
END
Technical Bulletin
PAGE: 1/4
Reissued: 19-Mar-03
Model: General RTB
Date: 4-Feb-03
No.: RGene013b
RTB Reissue
The items in bold italics have been corrected or updated.
Subject: Service remarks at installation
From: Technical Service Sec. Service Planning Dept.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
Other (Specification change)
Please note the following change in counter specification. Although a production line
modification will not be applied to some products, the action described in 4. Important
Notes for Installation below must be taken for all products at installation.
Overview:
Electronic counters will now be set to 0 when released from the factory, instead of being
set to a negative value.
Background:
Previously, counters were set to a negative value when shipped from the factory, and later
set to 0 at installation, following installation test copies/prints. However this may cause
confusion among some customers as to why the counter value at the commencement of
the contract is 0, even though some installation test copies have already been made.
Details:
1. Specification Change
Current
New
Specification
The initial value of the electrical counter is negative when products
are shipped from the factory.
Note: After making test samples at installation, the negative counter
value can be set to 0 with SP mode.
The initial value of the electrical counter is 0 when products are
shipped from the factory.
Note: After making test samples at installation, the (positive) counter
value cannot be set back to 0 with SP mode.
Technical Bulletin
PAGE: 2/4
Reissued: 19-Mar-03
Model: General RTB
Date: 4-Feb-03
No.: RGene013b
2. Firmware Modification
Due to the counter modification, SP5-849 has also been changed as follows for products
that have this SP mode (listed below).
Current
New
SP mode name:
Specification:
Counter Clear
When the electrical counter is changed from a
Day
negative value to 0, the machine recognizes this
as the counter clear day and stores this date in the
NVRAM.
Installation Date When the electrical counter reaches a value of
20, the machine recognizes this as the installation
date and stores this date in the NVRAM.
NOTE: The following products have SP5-849. The new firmware for these products has
not yet been released. However the release notes for each will clearly mention the
new firmware version.
New products:
Bellini-C2, Adonis C3
Current products: Martini C1, Model-U C1
3. Schedule for the Counter Modification
The following is the current schedule for when the counter modification will be applied.
Please note that there are some models to which the change will not be applied (marked
as ---), due to production schedules, production lot quantities and sales figures.
NOTE: The actual cut-in months that have been confirmed appear in the Cut-in
production month column below. This RTB will be reissued when these dates
have been confirmed for the remaining products.
(1) New products
Product Name
Bellini C2
Adonis C3
Model J-P2
Model J-P2 CF
Model AR- P1
Model K-C1a
Product
Code
B070
B079/82
G080
G367
G081/92
B120
Target cut-in
production month
2003.03
2003.03
2003.03
2003.03
2003.03
2003.03

April 03 production
First mass production lot
March 03 production
March 03 production
March 03 production
March 03 production
Technical Bulletin
PAGE: 3/4
Reissued: 19-Mar-03
Model: General RTB
Date: 4-Feb-03
No.: RGene013b
(2) Current products

Product Name
Product
Code
Digital B&W Copiers

Bellini C1
A294
Martini C1
B064/65
Model M-C2b
B098
Adonis C2
B003/04/06/07
Russian C2
B022/27/31
Model K-C1
B039/40/43
Stella C1
B044/45/46/49
Digital WF Copiers
Dolphin
B010
Analog Copiers
All products
J2SS-C3
B047/48
Whale
A174
Color Copiers
Model I2
B018
Model L2
B017
Model C2
B023
Model U-C1
B051/52
Color Printers
Model J-P1
G060
Model J-P1 CF
G570
Model U-P1
G071
Pomelo P3
G063
Target cut-in
production month
--2003.03
2003.03
--2003.03
2003.03
2003.03
--April 03 production (see Note)

March 03 production
--February 03 production
March 03 production
March 03 production
2003.03
March 03 production
--(See Note)
--March 03 production
March 03 production
----2003.02
2003.03
----February 03 production
April 03 production
----2003.03
2003.03
----March 03 production
March 03 production
NOTE: The counter change will be applied as a running change to production units only.
For machines already shipped out or in the field, please be sure to take the action
described below in Section 4.
NOTE: For Martini-C1 mainframes assembled in Japan, the counter change will be
applied from the first unit of April 03 production. For mainframes assembled
at REI, the change will be applied midway through April production. These
cut-in serial numbers will be announced as soon as they have been
confirmed.
NOTE: The change will also be applied to analog models J2SS-C3 and Whale, as
production will continue for a while. However, as these models use only
mechanical counters, the initial value when shipped from the factory will be
1 or 2 (not 0), following the 1 or 2 factory test copies.
Technical Bulletin
PAGE: 4/4
Reissued: 19-Mar-03
Model: General RTB
Date: 4-Feb-03
No.: RGene013b
4. Important Notes for Machine Installation All Products

Please be sure to perform the following at machine installation:
1. If the product is from before the counter modification, i.e. the counter is at a negative
value, be sure to set the counter value to 0 first, then make the installation test
samples.
Digital products
Analog products
Set the electrical counter to 0 with SP mode.

Set the mechanical counter to 0 with a reset key (tool).
2. If the product is modified, i.e. the counter is already at 0 (or above 0 following preinstallation at a service depot), simply make the installation test samples.
3. After completing the installation, make sure to record the counter value. This is very
important, as this value will be used for billing with Meter Click contracts. Also, inform
the customer of the value along with the reason why the counter does not start from
0.
Technical Bulletin
PAGE: 1/4
Reissued: 26-Mar-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005a
RTB Reissue

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
Printer firmware history (Printer, NCS, NFA, and Delivery).

Version
Program No.
1.00
B4635570
C. SUM
CE7B
Effective Date
machine
1.01
B4635570A
079D
1.02
B4635570B
0784
1.03
B4635570C
393F
1.04
B4635570D
22B9
2.00
B4635570E
59C1
2.01
B4635570F
E9D4
March Production 03

Ver.
Printer
NCS (NIB)
NFA
Delivery
Program No.
Ver.
Program No.
Ver
Program No.
Ver
Program No
Ver
1.00
B4635550B
1.09
B0535552B
3.53
B0535553B
1.26
B0535554B
1.01
1.01
B4635550B
1.09
B0535552C
3.54
B0535553C
1.27
B0535554C
1.05
1.02
B4635550D
1.29
B0535552D
3.55
B0535553C
1.27
B0535554D
1.13
1.03
B4635550E
1.33
B0535552D
3.55
B0535553C
1.27
B0535554E
1.15
1.04
B4635550F
1.33.3
B0535552D
3.55
B0535553C
1.27
B0535554E
1.15
2.00
B4635550G
2.00
B0535552E
3.70
B0535553D
1.66
B0535554F
2.00
2.01
B4635550H
2.01
B0535552E
3.70
B0535553D
1.66
B0535554F
2.00
Technical Bulletin
PAGE: 2/4
Reissued: 26-Mar-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005a
Note:
Whenever updating any of the firmware types in Service Card v.104 or earlier to any of
those in v2.00 or later, all types must all be updated at the same time to the versions below.
In other words, individual updates cannot be performed in these cases.
No.
Software Type
Controller
Fax
Printer
NIB
NFA
Scanner
Delivery
BICU
Version
2.01.2
2.00
2.01
3.07
1.66
2.00
2.00
1.242
Service card version

Controller ver. 2.01.2
BICU-Fax ver. 1.08
Printer ver. 2.01
Printer ver. 2.00
Printer ver. 2.00
S2.00_PS1.06
Printer ver. 2.00
BICU-Fax ver. 1.08
Technical Bulletin
PAGE: 3/4
Reissued: 26-Mar-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005a
Printer:
Symptom Corrected
Version
Supports KS/KSSM Emulation (for Korea).

(GFPR #RC02120014)
RC03020001)
CAD print files:
The following image problem may occur in Black Over Print mode.
Selecting HDD font or DIMM font may reduce available memory
PCL command "<ESC>&l11G" (select MailBoxBin8 as output tray) does not work correctly.
(GFPR#: RE02100002)
used.
Response to PJL INFO CONFIG command does not include serial number.
mode.
First release
2.01
2.00
1.33.3
1.33
1.29
1.09
NCS (NIB):
Symptom Corrected
Version
SMTP Authentication
POP before SMTP
First release
3.70
3.55
3.54
3.53
Technical Bulletin
PAGE: 4/4
Reissued: 26-Mar-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005a
NFA:
Symptom Corrected
Supports File Format Converter (MLB) function
delted.
First release
Version
1.66
1.27
1.26
Delivery:
Symptom Corrected
First release
Version
2.00
1.15
1.13
1.05
1.01
Technical Bulletin
Model: Model U-C1
PAGE: 1/1
Date: 1-Apr-03
Subject: SC672, SC827, SC836, SC990, or SC819
No.: RB051009
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
SYMPTOM
-
SC672, SC827, SC836, SC990, or SC819 is displayed.

Printer or Scanner mode does not respond.
No display on the operation panel.
CAUSE
Poor contact between the controller board DIMMs and connectors, caused by dust and
other particles that can be attracted to the contact areas.
SOLUTION
Check the contact points described below for each symptom, then remove the DIMMs and
clean the DIMM terminals with alcohol.
Symptom:
SC672 (Controller-to-operation panel
communication error at startup)
Contact Points to Check/Clean:

CN4: Memory DIMM
CN6 (Slot 1): Printer / Scanner controller
ROM DIMM
CN4: Memory DIMM
ROM DIMM
SC827 (Self-diagnostic Error: RAM)

Printer mode cannot be used. The machine
does not respond, even when the Printer
key is pressed.
SC836 (Self-diagnostic Error: Resident Font CN6 (Slot 1): Printer / Scanner controller
ROM)
ROM DIMM
No display on the operation panel LCD.
ROM DIMM
CN8 (Slot 3): NIB ROM DIMM
Scanner mode cannot be used. The
machine does not respond, even when the
Scanner key is pressed.
SC990 (Software performance error)
ROM DIMM
SC819 (Kernel abnormal end error)
Technical Bulletin
Model: Model U-C1
PAGE: 1/1
Date: 1-Apr-03
Subject: Jams From Bypass Feed
No.: RB051010
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
SYMPTOM
A4 and 11 x 8 1/2 sheets multi-feed when fed from the bypass tray and then jam in the
fusing unit, after which the pressure roller strippers can damage the pressure roller or
fusing belt when the paper is removed.
CAUSE
When the operator forgets to specify the paper size (with the # key) and an LEF feed
direction with A4 (11 x 8 1 /2), the machine regards the size as A3 (11x17 SEF), since it
can only directly detect the width, causing it to sometimes feed two sheets at once.
Note: As the machine is unable to detect the length of paper fed from the bypass tray, the
default feed direction for the tray is SEF.
SOLUTION
Production line
1. To ensure the above multi-feeds do not occur, the default setting for SP1-940 (Bypass
paper feed priority) has been changed from 0 (SEF) to 1 (LEF). This has been applied
from March 2003 production. The LEF setting ensures that when A4 LEF (11 x 8 1/2)
is set in the bypass tray, the machine detects this as the size, even though it has the
same width as a sheet of A3 (11x17).
2. An instruction decal will be added to the bypass feed table advising customers to be
sure and set the paper size and feed direction before feeding from the bypass tray.
Action in the field
1. Please advise customers to be sure and set the paper size and feed direction before
feeding from the bypass tray.
2. After gaining the customers consent, please change the setting of SP1-940 from 0
(SEF) to 1 (LEF).
Technical Bulletin
PAGE: 1/2
Reissued: 9-Apr-03
Model: Model U-C1
Date: 7-Apr-03
No.: RB051011a
RTB Correction
Subject: Mainframe and Printer/Scanner Kit Software
Combinations

Classification:
Troubleshooting
Part information
Mechanical
Electrical
Paper path
Transmit/receive
Other (
Action required
IMPORTANT NOTE:
As previously announced, the UC-1 firmware has been modified to support the MLB (file
format converter) and SMTP authentication protocol from February 03 production. To do
this, a large-scale modification of the core program areas was necessary, eliminating the
compatibility of software types from before/after the modification.
Therefore, to ensure proper compatibility:
Whenever updating from any of the pre-SMTP/MLB versions or older to any of the
SMTP/MLB modified versions or newer, they must all be updated together AS A SET.
NOTE: This is true even when the MLB option is not installed.
Controller
PreSMTP/MLB
versions:
1.39.1
STMP/MLB
Modified
versions:
2.01.2
2
3
Fax
Printer
1.17
1.33.3
2.00
2.01
NIB
3.55
3.07
NFA
1.27
1.66
Scanner
1.15
2.00
Delivery
1.15
2.00
BICU
1.213
1.242
No.
Software
Type:
Software
Location:
Mainframe
Service card
version:
Controller ver.
2.01.2
Mainframe
BICU-Fax ver. 1.08
Printer/Scanner Printer ver. 2.00
Kit
Kit
Kit
Printer/Scanner S2.00_PS1.06
Kit
Kit
Mainframe
BICU-Fax ver. 1.08
Technical Bulletin
PAGE: 2/2
Reissued: 9-Apr-03
Model: Model U-C1
!
Date: 7-Apr-03
No.: RB051011a
Such updates would apply to following cases:
1. Updating any firmware type on machines/kits produced up until Jan '03.

2. Installing Printer/Scanner kits produced up until January 03 on machines produced
from February 03, or vice-versa.
!
Symptoms that can occur if the wrong combination of firmware is used:
If only a portion of the pre-SMTP/MLB versions are updated, the following symptoms can
occur. Note that these are the combinations that have been confirmed from tests, but there
may be others, which is why it is necessary to update as a set.
Problem occuring with the following
combinations:
Old scanner (until ver 1.15) + New controller
(Ver 2.00.1 or later)
Details:
Multi-TIFF or PDF files sent with Scan to Email
cannot be opened at the PC side, or can be
opened but the image is corrupted.
Note: There is no problem when sending with
JPEG compression.
Old controller (1.39.1) + New scanner (ver

Unable to send email.
2.00)
Old NIB (3.55) + New scanner (ver 2.00)
Old scanner (ver 1.15) + New NIB (ver 3.07)
+ enable the SMTP attestation
Technical Bulletin
Model: Model U-C1
Date: 9-Apr-03
Subject: Language Software History
PAGE: 1/2
No.: RB051012
Prepared by: S.Tomoe

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
Language software history for the U-C1.

Language Group 1:
US English, UK English, French, Spanish, German, Italian, Dutch, Norwegian, Danish,
Swedish, Portuguese, Czech
Version
Program No.
C. SUM
2.68
B0515533A
5104
January production 2003
2.65
B0515533
30CB
1st mass production
Version
2.68
2.65
Effective Date
Affected
Language
Portuguese
Symptom Corrected
The translations for Sort and Stack were reversed.
1st mass production
Language Group 2:
Japanese, US English, UK English, French, Spanish, German, Italian, Finnish, Polish,
Hungarian, Russian
Version
Program No.
C. SUM
2.65
B0515534
90BF
Version
2.65
Symptom Corrected
1st mass production
Effective Date
1st mass production
Affected
Language
Technical Bulletin
Model: Model U-C1
PAGE: 2/2
Date: 9-Apr-03
No.: RB051012
Using the Language Kit.

1. Insert the IC card containing the firmware into the controller IC card slot.
2. Turn ON the main power. Then, chose either the First or Second display language for
the update.
Note: It is also possible to write to both the First and Second languages.
3. Start the update.
4. Select the appropriate display language in User Tools.
As shown in the table below, there are some cases where certain languages cannot be
displayed, depending on the type of operation panel software:
Possible Display Languages for Operation Panel Software
Key:
O: Can be displayed.
: Can be displayed, but printer application window is not displayed correctly.
X: Cannot be displayed.
Op. Panel Software:
Display Language:
Japanese
English-NA
English-UK
French
German
Italian
Spanish
Dutch
Norwegian
Danish
Swedish
Polish
Portuguese
Hungarian
Czech
Finnish
Taiwan
B0515535
Japan)
B0515536
NA.
B0515537
EU
O
O
O
---
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
---
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
---
B0515531
Taiwan,
Asia
Not released
X
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
---
Technical Bulletin
Model: Model U-C1
Date: 22-Apr-03
Subject: SMTP attestation information
PAGE: 1/3
No.: RB051013

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
In accordance with the firmware modification for SMTP authentication and the MLB (file
format converter) applied from February 2003, the following are the requirements and SP
modes added for use of SMTP authentication. For details on using the MLB, please refer
to the MLB Manual already released.
1. Related software
The following are the firmware versions necessary to enable SMTP authentication.
NOTE: Make sure to also update to the versions listed in RTB #RB051011 together as a
set to avoid interchangeability-related problems.
Software
Controller
NFA (Net File)
Scanner
Version
2.01.2
1.66.00
2.00
Service Card Version

Printer ver. 2.00
S2.00_PS1.06
2. New SP modes
The following SP modes have been added (5852-3 to 5853-13). Please also see the
procedure below on enabling SMTP authentication on machines produced up until
January 2003.
SP
5852
Number/Name
Function/[Setting]
SMTP/POP
001
SMTP Server Name
Input the IP address or host name of the SMTP server.

Use up to 127 alphanumeric characters.
002
SMTP Port Number
Input the port number used when sending e-mail to the

SMTP server.
[1~65535 / 25 / 1]
003
Authorization
Validates the SMTP function. SMTP (Simple Mail Transfer

Protocol) is the protocol for communication between
Internet main MTAs (Message Transfer Agents).
[0~1 / 0 / 1]
0: OFF: Disables SMTP
1: ON: Enables SMTP
Technical Bulletin
Model: Model U-C1
SP
5852
Date: 22-Apr-03
Number/Name
004
005
006
User Name
Password
SMTP Auth.
Encryption
007
POP before SMTP
008
POP Server Name
009
POP Port Number
010
POP User Name
011
POP Password
012
POP Auth. Encryption
013
Time out Setting for

POP
PAGE: 2/3
No.: RB051013
Function/[Setting]
Sets the SMTP user name.
Sets the SMTP password.
Sets encryption method for the transfer password in
SMTP validation.
[0~2 / 0 / 1]
0: Auto: Allows three methods for encryption in SMTP
validation: LOGIN, PLAIN, or CRAM-MD5.
1: OFF: Allows two methods for SMTP validation:
LOGIN, PLAIN.
2: ON: Allows only one method for SMTP validation:
CRAM-MD5.
A flag that determines whether the POP server is
connected before connecting to the SMTP server.
[0~1 / 0 / 1]
POP
0: OFF
1: ON
Post Office Protocol (POP) servers are computers that
receive mail using SMTP. The mail includes a setting to
ensure that it is directed to the POP server. POP servers
are used when the user is not permanently connected to
the Internet.
Sets the POP server name.
Enter up to 127 alphanumeric characters.
Sets the POP port number.
[165535 / 110 / 1]
Sets the POP user name.
Sets the POP password.
Sets the encryption method for the password when
SP5852-007 (POP Before SMTP) is in use.
[0~2 / 0 / 1]
0: Auto: Allows two methods for encryption: APOP and
normal encryption to match the settings of the POP
server.
1: OFF: Allows only normal encryption.
2: ON: Allows only APOP encryption.
Sets the wait time after POP validation until the SMTP
mail is sent.
[0~10000/ 300 /1 ms]
Technical Bulletin
Model: Model U-C1
Date: 22-Apr-03
PAGE: 3/3
No.: RB051013
3. Enabling SMTP authentication on pre cut-in machines

Machines from February 03 production contain firmware with the above defaults. However,
for cases where customers require SMTP authentication on machines produced up until
January 2003, please enable the function with the following procedure.
1. Print out the NIB summary report (SP5-990-007).
2. Update the firmware to the versions specified above and in RTB #RB051011.
NOTE: As mentioned above, it is necessary to update the other firmware listed in
RTB #RB051011 together as a set to avoid interchangeability-related problems.
3. Check to see that the SMTP server name displayed in the following screen is the
same as the name on the NIB summary report:
User Tools ! System Settings ! File transfer Tab.
If they are different, change the server name in this screen to the server name on
the NIB summary report.
4. Check or change the SP values in accordance with the following table.
SP Number
Check / Change
5852-001
Check: The server name should be the same as the name on the NIB summary
report. If they are different, change the server name in this SP to the name on the
NIB summary report.
5852-002
Check: The port number should be the same as the number on the NIB summary
report. If they are different, change the port number in this SP to the number on the
NIB summary report.
5852-003
Change: to 0
5852-004
Check: Should be blank.
5852-005
5852-006
Check: Should be 0.
5852-007
Check: Should be 0.
5852-008
5852-009
Change: to 110
5852-010
5852-011
5852-012
Check: Should be 0.
5852-013
Change: to 300
5. Print out the NIB summary report again and confirm the above SP settings.
Note: For security purposes, the user name and password do not appear on the list.
Technical Bulletin
PAGE: 1/5
Reissued: 7-May-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002b
RTB Reissue
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
Main Unit Controller firmware history

Part No.
B0515550
Program name
Version
C.SUM
Production
R
Q
P
N
B0515550R.bin
B0515550Q.bin
B0515550N.bin
B0515550N.bin
V2.01.4
V2.01.2
V2.00.1
V1.39
6A3B
0F04
E2B8
-
B0515550M.bin
V1.332
6CEF
V1.33
V1.29
V1.252
V1.251
V1.22
April Production 03
March Production 03
December Production
02
November Production
02
November Production
02
Not applied to the
production machines
Not applied to the
production machines
Not applied to the
production machines

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Technical Bulletin
PAGE: 2/5
Reissued: 7-May-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002b

Symptom Corrected
Version
GSA version model names #12-15 (NA only) have been added to SP5907-1 (Plug & Play).
The following defaults have been returned to their values as mentioned
in v1.252, as they were reversed due to a programming error in v2.00.1:
Default DHCP: ON
Default Autonet: OFF
The machine may stall when the memory full condition is reached while
storing an image into memory if the MLB is not installed.
V2.01.4
RGene013.
V2.01.2
Supports MLB function
V2.00.1
SP mode newly added: SP2-801-03 (Additional Value of the charge corona

cleaning interval). Refer to RTB #RB051001b for the copier firmware history.
Default DHCP: OFF
Default Autonet: ON
See the symptom of V2.01.4.
is ON.
V1.39
V1.332
V1.33
cleared.
Stored file.
1.202.01).
V1.29
Technical Bulletin
PAGE: 3/5
Reissued: 7-May-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
Default DHCP ON
No.: RB051002b
Version
V1.252
Default Autonet OFF

touch screen.
V1.251

1.192:01).
1.192:01).
First release
V1.22
Technical Bulletin
PAGE: 4/5
Reissued: 7-May-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002b

105*
Fusing Temperature
1
Heating: Idling
Heating: Ready
Heating: Standby
Heating: Plain/Full
Color
Heating: Middle
Thick/1 Color
Heating: Middle
Thick/Full Color

idling.
[100 ~ 180 / 145 / 1C/step]
[100 ~ 180 / 155 (165) / 1C/step]
[100 ~ 180 / 160 (175) / 1C/step ]
single-color mode.
[120 ~ 190 / 155 (160 )/ 1C/step]
[120 ~ 190 / 160 (170) / 1C/step]
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (180) / 1C/step]
Technical Bulletin
PAGE: 5/5
Reissued: 7-May-03
Model: Model U-C1
105*
105*
Fusing Temperature
8
Heating: Thick/Full
Color
10
11
Heating: OHP/Full
Color
12
Heating: Duplex/1
Color
13
Color
14
Pressure: Idling
15
Pressure: Ready
16
Pressure: Standby
27
Heating: OFFSET +
28
Pressure: OFFSET +
29
Heat: OFFSET
30
Pressure: OFFSET
Date: 2-Dec-02
No.: RB051002b

single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (175) / 1C/step]
single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
in full-color mode.
[120 ~ 190 / 175 (180) / 1C/step]
[120 ~ 190 / 150 (155) / 1C/step]
[120 ~ 190 / 155 (165) / 1C/step]
idling.
[30 ~ 100 / 10 / 1C/step]
[60 ~ 150 / 65 (70) / 1C/step]
[60 ~ 150 / 115 (120) / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
Technical Bulletin
PAGE: 1/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c
RTB Reissue
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Paper path
Electrical
Transmit/receive

Ver.
US Models
EU Models
Asia/Taiwan Models
Effective Date
Program No.
C. SUM
Program No.
C. SUM
Program No.
C. SUM
1.09
B0515557T
610C
B0515558V
D0BE
B0515559W
8C00
April production
03
1.08
B0515557S
7D3D
B0515558S
ED70
B0515559T
A3B4
March production
03
1.07
B0515557R
A38A
B0515558R
13C8
B0515559S
CCE8
February
production 03
1.06
B0515557P
BE7A
B0515558P
7A02
B0515559Q
323A
January
production 03
1.05
B0515557N
B0515558 N
B0515559P
December
production 02
1.04
B0515557L
7C35
B0515558 L
37D2
B0515559L
4912
September
Production 02
1.03
B0515557K
B0515558K
B0515559K
Not applied to the

production mac hines
1.02
B0515557J
B0515558 J
B0515559J
Not applied to the

production machines
1.0192
UraC1CardV1
192.bin
UraC1CardV1
192.bin
UraC1CardV1
192.bin
Not applied to the

production machines
1.0181
UraC1CardV1
181.bin
UraC1CardV1
181.bin
UraC1CardV1
181.bin
August Production
02
Technical Bulletin
PAGE: 2/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c

US version
Versi
on
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmwa re
No.
version
1.09
B0515554R
1.253:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.08
B0515554Q
1.242:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.07
B0515554P
1.233:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.06
B0515554N
1.213:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.05
B0515554M
1.212:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.04
B0515554L
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.03
B0515554K
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.02
B0515554J
1.202.01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
European version
Versi
on
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.09
B0515554R
1.253:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.08
B0515554Q
1.242:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 3/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c
Asian version
Versi
on
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.09
B0515554R
1.253:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.08
B0515554Q
1.242:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 4/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c
BICU(Engine)
Symptom Corrected
Version
To ensure proper printing quality, the default values for the 1.253:01
following SP modes have been reviewed and some SP modes
newly added.
-SP3-920-001 (Lubrication Cleaning Time) ( ): old default
[0 ~ 100 / 50 (100) / 1% /step]
-SP2-941-001(OPC Lubricant Time Interrupt )
[0 ~ 30 / 14 (20) / 1s /step]
-SP3-922-001 (Lubricant Clutch OFF: 1C ): Newly added
-SP3-922-002(Lubricant Clutch OFF: 2C/3C/4C): Newly added
[0 ~ 11 / 6 / 1s /step]
Allows the image transfer belt cleaning clutch off timing to be
adjusted. The setting determines the number of seconds after
image transfer belt cleaning roller charging that the clutch is
turned off. With previous versions, the clutch is always running
while the development roller motor rotates.
-SP2-938-001 (OPC Reverse Interval): Newly added

[0 ~ 100 / 10 / 10 counts /step]
The main motor rotates the OPC belt backwards for 500ms at the
end of every job, in order to remove foreign particles between the
OPC belt and OPC cleaning blade. However, this does not need to
be performed so often. In addition, reducing the frequency of
OPC belt reverse rotation improves the cleaning blade
performance.
This SP adjusts the counter for the OPC belt reverse rotation, and
is incremented as follows:
LT/A4 LEF or smaller: 1, larger than LT/A4 LEF: 2.
When this SP reaches its set maximum , reverse rotation is
performed for 500ms at job end.
NOTE : Along with this BICU version, be sure to update the main unit
controller firmware to v2.01.5 or later. For fetails, please refer to RTB
#RB051014 (b lack faint images) and .
In color mode (2C or more) with LT LEF and duplex, SC280 is misdetected if 5 or more originals are scanned during machine warm-up.
1.242:01
Machine may freeze up when returning to stand-by mode from paneloff or low power mode under the following:
LEF job SEF job Enters panel-off/low-power within 3 minutes
Next job initiated, enters stand-by mode.
SC670 is sometimes mis -detected when the SMC is printed out.
The detection conditions for SC412 (2nd transfer disconnection) have
been changed from 60ms to 240ms to prevent misdetections that can
1.233:01
Technical Bulletin
PAGE: 5/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c
Symptom Corrected
Version
sometimes occur in low-temperature conditions.
This is because this SC was being reported from the field in Japan in
environments below 5C (installation requirements: 10C minimum),
i.e. unnecessary SC occurrences.
board does not supply the target transfer roller current due to the high
resistances of the image transfer belt and paper transfer roller,
triggering the SC more easily.
SP2-801-03 (Additional Value of the charge corona cleaning interval)
has been newly added. The cleaning interval for the ad ditional charge
corona unit has been adjusted as shown.
[0 ~ 5000 / 100 / 100 counts/step]
With this new SP, it is possible to adjust the interval for charge corona
cleaning in the middle of a job:
Old:
The charge corona c leaning is carried out after 600 (SP2-801-1)
development counts, at job end or after 700 (no adjustment)
development counts (stops in the middle of the job).
After
The charge corona cleaning is carried out after 600 (SP2-801-1)
development counts, at job end or after 700 (= the sum of the
settings in SP2-801-1 and -3) development counts (stops in the
middle of the job).
SC571
Software changed so that oil end detection is not counted for supplying
oil from the oil tank to the oil reservoir in the oil supply unit while the
fusing unit is not working (i.e. SCs and jams). This is to avoid oil
overflow conditions that can be caused by winter humidity
(humidification).

Text Mode in mono color mode also uses the separation filter, which
may sometimes cause separation errors. The separation filter has
been reviewed.
Machine may freeze when a paper jam occurs or when the main
switch is turned on (found in laboratory tests).
1.213:01
Technical Bulletin
PAGE: 6/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c
Symptom Corrected
Version
SC546 & SC556

requirements: 10 C minimum), i.e. unnecessary SC occurrences.
1.212:01
1.204:1
1.202.01

Charge corona cle aning
If the following abnormal Hertz for the powe r source is detected when the
are unnecessary).
64<Detected Hz
firmware 1.192:01 or older is updated to 1.202.01 or later for the first time ,
controll.
Technical Bulletin
PAGE: 7/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001c
Version
1.192:01

changed from the 1 st production. Due to this modification, paper transfer
manually.

printing quality . A4/LT SEF or shorter printing is counted as 1 and the printing
1.181:01
Technical Bulletin
PAGE: 8/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Operation Panel LCD

Symptom Corrected
Version
1.20
1.19

language.
Thin? Normal
Normal? Middle Thick/90-105g/m2

Technical Bulletin
PAGE: 9/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c
FAX application
Symptom Corrected
Version
2.00
Supports MLB function.

First release
1.17
FCU
Symptom Corrected
If the main power is turned off while the machine is scanning the original, the
memory capacity remains decreased when the power is turned back on.
Job numbers for standby for FAX transmission by LAN FAX (P/ C FAX) :
Version
04.00.01
03.01.00
Upgade Unit)
Taiwan area
First release
02.01.00
Technical Bulletin
PAGE: 10/10
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001c

SP code Class1and 2
S P
2-310
2-311
2-312
2-313
2-314
Class 3
LL1
LL2
NN1
NN2
HH
27
28
29
28
27
28
29
30
29
28
15
15
15
16
17
28
29
29
29
29
29
30
30
30
30
13
16
19
23
29
17
21
28
30
32
31
30
29
31
33
32
31
15
15
14
14
14
27
28
30
30
30
28
29
31
31
31
14
16
17
23
30
17
21
29
30
31
30
28
30
31
32
31
29
16
15
15
14
14
29
31
33
32
31
30
32
34
33
32
14
15
17
23
29
18
22
30
30
30
28
26
31
31
31
29
27
16
15
15
14
14
30
33
36
34
32
31
34
37
35
33
14
15
16
22
28
18
22
25
-1
25
-2
25
-3
25
-4
25
-5
26
-6
26
-7
26
-8
26
-9
26
-10
14
-11
15
-12
16
-13
18
-14
20
-15
28
-16
30
-17
28
-18
28
-19
28
-20
29
-21
31
-22
29
-23
29
-24
29
-25
12
-26
16
-27
20
-28
24
-29
28
-30
16
-31
20
-32
[0 to 70.0 /1.0 / 0.1A/step]
Technical Bulletin
PAGE: 1/5
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002c
RTB Reissue
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive

Part No.
B0515550
Program name
Version
C.SUM
Production
S
R
Q
P
N
B0515550S.bin
B0515550R.bin
B0515550Q.bin
B0515550N.bin
B0515550N.bin
V2.01.5
V2.01.4
V2.01.2
V2.00.1
V1.39
5CE2
6A3B
0F04
E2B8
-
B0515550M.bin
V1.332
6CEF
V1.33
V1.29
V1.252
V1.251
V1.22
April Production 03
April Production 03
March Production 03
December Production
02
November Production
02
November Production
02
Not applied to the
production machines
Not applied to the
production machines
Not applied to the
production machines

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Technical Bulletin
PAGE: 2/5
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002c

Symptom Corrected
Modified in accordance with the BICU v1.253 :01 modificaiton.
For details, please see RTB #RB051001c.
NOTE : In addition to this main unit controller version, be sure to
update the BICU firmware to V1.253 :01 or later. For fetails, please see
RTB #RB051014 (black faint images).
GSA version model names #12-15 (NA only) have been added to SP5-907-1
(Plug & Play).
The following defaults have been returned to their values as mentioned in
v1.252, as they were reversed due to a programming error in v2.00.1:
Default DHCP: ON
Machine may stall when the memory full condition is reached while storing an
image into memory if the MLB is not installed.
Version
V2.01.5
V2.01.4
RGene013.
V2.01.2
V2.00.1

Default DHCP: OFF
Default Autonet: ON
is ON.
V1.39
V1.332
V1.33
cleared.
Stored file.
1.202.01).
V1.29
Technical Bulletin
PAGE: 3/5
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002c
Symptom Corrected
Version
Default DHCP ON
V1.252
Default Autonet OFF

touch screen.
V1.251

1.192:01).
1.192:01).
First release
V1.22
Technical Bulletin
PAGE: 4/5
Reissued: 17-Jun-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002c

105*
Fusing Temperature
1
Heating: Idling
Heating: Ready
Heating: Standby
Heating: Plain/Full
Color
Heating: Middle
Thick/1 Color
Heating: Middle
Thick/Full Color

idling.
[100 ~ 180 / 145 / 1C/step]
[100 ~ 180 / 155 (165) / 1C/step]
[100 ~ 180 / 160 (175) / 1C/step ]
single-color mode.
[120 ~ 190 / 155 (160 )/ 1C/step]
[120 ~ 190 / 160 (170) / 1C/step]
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (180) / 1C/step]
Technical Bulletin
PAGE: 5/5
Reissued: 17-Jun-03
Model: Model U-C1
105*
105*
Fusing Temperature
8
Heating: Thick/Full
Color
10
11
Heating: OHP/Full
Color
12
Heating: Duplex/1
Color
13
Color
14
Pressure: Idling
15
Pressure: Ready
16
Pressure: Standby
27
Heating: OFFSET +
28
Pressure: OFFSET +
29
Heat: OFFSET
30
Pressure: OFFSET
Date: 2-Dec-02
No.: RB051002c

single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (175) / 1C/step]
single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
in full-color mode.
[120 ~ 190 / 175 (180) / 1C/step]
[120 ~ 190 / 150 (155) / 1C/step]
[120 ~ 190 / 155 (165) / 1C/step]
idling.
[30 ~ 100 / 10 / 1C/step]
[60 ~ 150 / 65 (70) / 1C/step]
[60 ~ 150 / 115 (120) / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
Technical Bulletin
PAGE: 1/3
Reissued: 30-Jun-03
Model: Model U-C1
Date: 16-Jun-03
No.: RB051014a
RTB Correction
Subject: Black Faint Image

Classification:
Troubleshooting
Part information
Mechanical
Electrical
Paper path
Transmit/receive
Other (
Action required
1. SYMPTOM
Image density becomes lighter across the image, beginning from the leading edge and
both sides. This is visible in solid image and halftone areas, and occurs more easily with:
1) B/W image areas
2) Originals with low image coverage ratios and
3) Jobs with a low quantity of sets (e.g. 1 or 2P/J)
Sample:
Feed direction
Technical Bulletin
PAGE: 2/3
Reissued: 30-Jun-03
Model: Model U-C1
Date: 16-Jun-03
No.: RB051014a
2. CAUSE
The lubricant applied to the OPC belt gets inside the black development unit via the
development roller, causing the friction level on the roller surface to decrease. This makes
it more difficult for the toner to be transferred onto the roller surface, causing the image to
gradually get lighter.
Note: The symptom temporarily subsides when the toner cartridge is replaced and new
toner is supplied to the hopper (the concentration of lubricant in the unit is minimized).
However, it will recur when the above process repeats.
3. SOLUTION
1. When the symptom is reported:
Please perform the following update and replacements, which will minimize the
chances of symptom occurrence. The modified firmware reduces the amount of
lubrication used on the OPC, which in effect minimizes the amount of lubrication that
can get inside the development unit and toner cartridge.
1) Update to the following modified firmware
Note: These versions were applied from April 03 production (S/N list below).
Controller ver2.01.5 or later.

BICU ver1.253:01 or later, Service Card ver1.09 or later.
After updating the firmware, input the following default values manually.
SP No.
2-938-001 (New SP)
2-941-001
3-920-001
3-922-001 (New SP)
3-922-002 (New SP)
Description
OPC Reverse Interval
OPC Lubricant Time Interrupt
Lubrication Cleaning Time
Lubricant Clutch OFF: 1C
Lubricant Clutch OFF: 2C/3C/4C
Value
10
14
50
6
6
2) Replace the black development unit.

3) Replace the black toner cartridge.
Note: It is necessary to replace the toner cartridge, because the lubricant also gets
into the cartridge.
2. At EM visits made for another reason or at PM visits:
Update to the software listed above.
Technical Bulletin
PAGE: 3/3
Reissued: 30-Jun-03
Model: Model U-C1
Date: 16-Jun-03
No.: RB051014a
4. Cut-in Serial Numbers

Code
B051-17
B051-22
B051-24
B051-26
B051-27
B051-29
B052-17
B052-22
B052-24
B052-26
B052-27
B052-29
Serial Numbers
J2534601441~1474, 1476~1543, 1545~1563
J2536300469, J2536300535, J2536400593~07700853, 0857~0898
L1233840001~0125
5P28430001~0090
J2536300935, 0961~0962, J2536400082, 0209, 0261, 0289, 0297~0334,
0339, 0341~0347, 0350~0354, 0356~0384, 0386~0387, 0392~0393,
0398, 0412, 0448, 0457~0458, 0462, 0465, 0472, 0483~0592,
J2536401331, 1340, 1342~1348, 1350, 1355~1358, 1374, 1377,
1379~1390, 1392~1398, 1403~1414, 1416~1419, 1421~1432, 1436,
1438~1440
J2636400923~
J2636400484~604
L1243830066~0068, 0070, L1243840001~0173
5P38430001~0100
J2636300407, 0409, J2636400044, 0091~0094, 0115, 0139, 0192, 0203,
0205~0207, 0224, 0225, 0262, 0266, 0270, 0272, 0282, 0296~0297,
0308~0313
J2636400806~08180821~0828, 0830~0849, 0851, 0853~0904, 0907,
0910~0913, 0915, 0917, 0919, 0922~0923
Technical Bulletin
Model: Model U-C1
PAGE: 1/17
Date: 4-Jul-03
Subject: Skew Image Adjustment Procedure
No.: RB051015
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Mechanical
Electrical
Paper path
Transmit/receive
Other (
Action required
Please use this RTB as a troubleshooting guide for skewed, trapezoid and parallelogram
images.
Correcting Skewed, Parallelogram,

and Trapezoid Images
Model U-C1
Contents
1. VISUAL DIFFERENCES BETWEEN SKEWED, TRAPEZOID AND
PARALLELOGRAM IMAGES .......................................................... 1
1.1 SKEWED IMAGES ........................................................................................ 1
1.2 TRAPEZOID IMAGES ................................................................................... 1
1.3 PARALLELOGRAM IMAGES ........................................................................ 2
2. CHECKING THE IMAGE WITH THE TRIMMING PATTERN.......... 3

3. CORRECTING THE IMAGES ......................................................... 4
3.1 FLOWCHART................................................................................................ 4
3.2 ACTION ......................................................................................................... 5
1. VISUAL DIFFERENCES BETWEEN SKEWED,

TRAPEZOID AND PARALLELOGRAM IMAGES
1.1 SKEWED IMAGES
The images leading and trailing edges are parallel to one another.
The images left and right edges are also parallel.
However, all four sides are slanted with respect to the papers edge.
Feed direction
Parallel
Parallel
Skewed image may

also appear in the
opposite orientation.
Paper
Image Area
1.2 TRAPEZOID IMAGES

Only the images trailing edge is slanted with respect to the paper.
The remaining 3 sides are parallel to the papers edges.
Feed direction
Parallel
Trapezoid image may

also appear in the
Paper
Image Area
1.3 PARALLELOGRAM IMAGES

Like skewed images, the leading/trailing edges and left/right edges are parallel to each
other, but here, the leading and trailing edges are both slanted with respect to the
papers edge.
Feed direction
Parallel
Parallel
Parallelogram may
also appear in the
Paper
Image Area
2. CHECKING THE IMAGE WITH THE TRIMMING

PATTERN
Print out 5, A3 Trimming Patterns from
SP5-955 (value: 11)
Skewed
Parallelogram
See Adjusting Skewed Images,

page 5 below.
See adjusting Parallelogram

Image Adjustment,
pages 11, 12 below.
Trapezoid
Combination skewed
and trapezoid image
See Adjusting Trapezoid Images,
page 6 below.
Perform Adjusting Trapezoid Images

first, then Adjusting Skewed Images.
3. CORRECTING THE IMAGES

3.1 FLOWCHART
Please use the following flowchart to correct skewed, parallelogram, and trapezoid images
described on page 3.
Image is: Skewed, Trapezoid, Parallelogram, or

com bination Skewed/Trapezoid.
Print out SP5-955-11 trimm ing pattern
Do the above occur?
Print out sample using

exposure glass.
Action 1
(Skewed)
Are the lines running along

the m ain-scan and sub-scan
directions at 90 degrees to
one another?
Do the above still

occur?
Print out sample

using ADF.
Action 2
(Trapezoid,
Skewed+Trapezoid)
Does a
parallelogram image
occur?
OK
Do the above still

occur?
Action 3
(Parallelogram)
Action 4
(Parallelogram)
Action 5
(Original Skew)
3.2 ACTION
Action 1 (skewed image of trimming pattern)
Perform the Solution described in RTB No. RB051003.
Action 2 (trapezoid image or skewed + trapezoid image of trimming pattern)

Attach the following two spacers to the fusing rail and fusing unit as shown below.
Applied from: May 2003 production.
Part number
Description
Attachment Location
B0514370
Rail spacer - 18.5X19.5X3.3
Fusing rail
B0514371
Lower pressure spacer
Fusing unit
Remarks
Attaching the Spacer to the Fusing Rail

1. Remove the fusing unit.
2. Clean the attachment area for the rail spacer with alcohol.
3. Attach the rail spacer (B0514370) to the rear of the non-sliding fusing rail [A] so that the
tapered side [B] is facing the front.
Rear side
plate
Sliding rail cutout
Notes:
The actual color of the B0514370 service part rail spacer is black.
After attaching the spacer, move the fusing unit along the rail to make sure the spacer
does not interfere with the rail.
Sliding Rail
Attaching the Spacer to the Fusing Unit

1. Remove the fusing unit. Then, remove the oil supply unit.
2. Remove the gear bracket [A] (2 screws).
3. Remove the upper cover [B] (2 screws, 1 shoulder screw).
4. Remove the drive gear [C].
5. Remove the pressure side plate securing screw (rear side only) [D].
Important: In the next step, be sure to lift up the shaft slowly and gently. If it is lifted up
too quickly or with too much force, the fusing lamp will be damaged.
6. Lift up the shaft [A] very gently, just enough so that the lower pressure spacer can be
inserted. While holding the shaft up, insert the lower pressure spacer (B0514371)
between the pressure side plate [B] and lower cover.
Note: Insert the spacer so that the positioning projections can pass through the hole
and cut-outs in the spacer (see illustrations below).
Lifting up
slightly and
gently.
Positioning
projections
Lower pressure spacer
B0514371
Birds eye view of Fig.1 above:
Projections should
pass through holes
and cut-outs.
Important: Check the following after attachment

Make sure that:
! Positioning projection [A] is visible
! The edge of the lower pressure spacer (B0514371) is aligned with the lower cover edge
[B], i.e. not positioned inside or projecting out from the cover edge.
10
Action 3 (parallelogram image of trimming pattern)

Adjust the position of the laser optics-housing unit as described in the Service Manual, pg.
3-12 to 3-15.
Adjusting for Image Skew

[A]
1. Positioning pin [A] (! x 1)

2. Loosen ! (x 4) [B].
3. Adjust the position of the laser optics
housing unit ( Adjustment).
4. Fasten ! (x 4) [B].
NOTE: After changing the position of
the laser optics housing unit,
do not reinstall the positioning
pin. Keep the pin in a safe
place.
[ NOTE]
[B]
B051R107.WMF
1mm
NOTE: When the image skews as shown

on the right, move the unit 1 mm in
the direction of the black arrow as
shown in the diagram above and
to the right.
Paper feed
(A3 SEF)
B051R901.WMF
11
Action 4 (parallelogram image in platen mode)

Parallelogram slants to the right # Raise the left side of the scanner unit.
Parallelogram slants to the left # Lower the left side of the scanner unit.
1. Remove the rear cover, scanner left cover, and upper left cover.
2. Mark the position of the left scanner reinforcement plate by drawing a line along the
lower edge (see the photograph below).
3. While holding the scanner unit in place, loosen the 6 screws of the left scanner
reinforcement plate.
Note: The scanner must be held in place, because it will tend to sink due to its own
weight.
4. Raise or lower the scanner with respect to the reference line, then tighten the screws.
Left scanner reinforcement

plate
Mark the initial

position
12
Action 5 (original skew)

Perform the following checks:
1. Make sure the ADF side fences are in the proper position for the size of the original.
2. Check to see if the surfaces of the pick-up roller, separation roller, feed belt, transport
rollers and exit rollers are dirty, and clean if necessary.
3. Check to see if the skewing still occurs, and if it does, continue onto the next step.
4. Cut two sheets of paper to a size of A4 x 30mm (297mm x 30mm), then open the ADF
left cover [A] and insert the two sheets into the paper path as shown (left and right
sides).
5. Close the ADF unit (keeping the ADF left cover open).
6. Pull on both strips of paper at the same time (from the left side of the DF) and check
for a difference in resistance.
! If there is no difference in resistance between the front and rear, adjust the ADF skew
as shown below in 6-1(see ARDF Skew Adjustment in the Service Manual, pg. 3-58).
! If the resistance with the rear sheet is larger than the front, adjust the skew as shown
below in 6-2.
DF (top)
DF (bottom)
13
6-1 Adjusting the original skew with equal front/rear pulling loads
1. Peel off the black tape on the right hinge of the ADF.
2. Loosen the screw that secures the left hinge.
3. Change the position of the screw that secures the right hinge to the long hole.
Note: Do not tighten the screw at this moment.
4. Adjust the right hinge position to correct the skewed image:
Note: Shifting the hinge to the rear will slant the image to the right (and vice-versa).
5. Tighten both screws and check the copy image.
6. If it is not fixed, repeat steps 2 to 5.
14
6-2 Adjusting the original skew when the rear pulling load is larger
Raise the left side of the ADF by adding washers as shown below.
A
E
B,
C
B
1. Remove the ADF unit from the copier.

2. Remove the shoulder screw [A].
3. Add one or two washers (P/N 07010050Z [B], t=0.7mm) between the hinge bracket
(mainframe) and ADF left hinge [E] to raise the height of the left side of the ADF.
4. Add the same quantity of the washers [C] to the neighboring screw hole [D] on the
hinge bracket.
5. Reattach the ADF so that the ADF hinge [E] is positioned horizontally on top of the
washers added to the left hinge bracket.
15
Technical Bulletin
Model: Model U-C1
Date: 24-Jul-03
Subject: Key Counter Installation
PAGE: 1/1
No.: RB051016

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Transmit/receive
Paper path
Other (
Please apply the following correction to your Service Manuals.

1.16
KEY COUNTER INSTALLATION
Correct (bold):
5. Connect the cable [E] to the EXIOB board and route it as shown.
Technical Bulletin
PAGE: 1/5
Reissued: 28-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002d
RTB Reissue

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive

Part No.
B0515550
Program name
Version
C.SUM
Production
T
S
R
Q
P
N
B0515550T.bin
B0515550S.bin
B0515550R.bin
B0515550Q.bin
B0515550N.bin
B0515550N.bin
V2.02
V2.01.5
V2.01.4
V2.01.2
V2.00.1
V1.39
C3AE
5CE2
6A3B
0F04
E2B8
-
B0515550M.bin
V1.332
6CEF
V1.33
V1.29
V1.252
V1.251
V1.22
Jun production 03
April Production 03
April Production 03
March Production 03
December Production
02
November Production
02
November Production
02
Not applied to the
production machines
Not applied to the
production machines
Not applied to the
production machines

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Technical Bulletin
PAGE: 2/5
Reissued: 28-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002d

Symptom Corrected
SC819 when printing out the Scanner History List.
(for China, Taiwan, Russia only ).
Some Korean characters appear garbled on the SMC report.
Modified in accordance with the BICU v1.253 :01 modificaiton.
NOTE : In addition to this main unit controller version, be sure to update the
BICU firmware to V1.253 :01 or later. For fetails, please see RTB
#RB051014 (black faint images).
(Plug & Play).
Default DHCP: ON
Machine may stall when the memory full condition is reached while storing an
Version
V2.02
V2.01.5
V2.01.4
RGene013.
V2.01.2
V2.00.1

Default DHCP: OFF
Default Autonet: ON
is ON.
V1.39
V1.332
V1.33
cleared.
Stored file.
1.202.01).
V1.29
Technical Bulletin
PAGE: 3/5
Reissued: 28-Aug-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051002d
Version

Default DHCP ON
V1.252
Default Autonet OFF

touch screen.
V1.251

1.192:01).
1.192:01).
First release
V1.22
Technical Bulletin
PAGE: 4/5
Reissued: 28-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002d

105*
Fusing Temperature
1
Heating: Idling
Heating: Ready
Heating: Standby
Heating: Plain/Full
Color
Heating: Middle
Thick/1 Color
Heating: Middle
Thick/Full Color

idling.
[100 ~ 180 / 145 / 1C/step]
[100 ~ 180 / 155 (165) / 1C/step]
[100 ~ 180 / 160 (175) / 1C/step ]
single-color mode.
[120 ~ 190 / 155 (160 )/ 1C/step]
[120 ~ 190 / 160 (170) / 1C/step]
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (180) / 1C/step]
Technical Bulletin
PAGE: 5/5
Reissued: 28-Aug-03
Model: Model U-C1
105*
105*
Fusing Temperature
8
Heating: Thick/Full
Color
10
11
Heating: OHP/Full
Color
12
Heating: Duplex/1
Color
13
Color
14
Pressure: Idling
15
Pressure: Ready
16
Pressure: Standby
27
Heating: OFFSET +
28
Pressure: OFFSET +
29
Heat: OFFSET
30
Pressure: OFFSET
Date: 2-Dec-02
No.: RB051002d

single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (175) / 1C/step]
single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
in full-color mode.
[120 ~ 190 / 175 (180) / 1C/step]
[120 ~ 190 / 150 (155) / 1C/step]
[120 ~ 190 / 155 (165) / 1C/step]
idling.
[30 ~ 100 / 10 / 1C/step]
[60 ~ 150 / 65 (70) / 1C/step]
[60 ~ 150 / 115 (120) / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
Technical Bulletin
PAGE: 1/4
Reissued: 22-Aug-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005b
RTB Reissue
Prepared by: H.K

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
This is to inform you of the Printer firmware history (Printer, NCS, NFA, and Delivery).
Version
Program No.
1.00
B4635570
C. SUM
CE7B
Effective Date
machine
1.01
B4635570A
079D
1.02
B4635570B
0784
1.03
B4635570C
393F
1.04
B4635570D
22B9
2.00
B4635570E
59C1
2.01
B4635570F
E9D4
March Production 03
2.01.4
B4635570G
90F9
April production 03
2.02
B4635570H
7022
July production 03
2.02.2
B4635570J
117C

Ver.
Printer
NCS (NIB)
NFA
Delivery
Program No.
Ver.
Program No.
Ver
Program No.
Ver
Program No
Ver
1.00
B4635550B
1.09
B0535552B
3.53
B0535553B
1.26
B0535554B
1.01
1.01
B4635550B
1.09
B0535552C
3.54
B0535553C
1.27
B0535554C
1.05
1.02
B4635550D
1.29
B0535552D
3.55
B0535553C
1.27
B0535554D
1.13
1.03
B4635550E
1.33
B0535552D
3.55
B0535553C
1.27
B0535554E
1.15
1.04
B4635550F
1.33.3
B0535552D
3.55
B0535553C
1.27
B0535554E
1.15
2.00
B4635550G
2.00
B0535552E
3.70
B0535553D
1.66
B0535554F
2.00
2.01
B4635550H
2.01
B0535552E
3.70
B0535553D
1.66
B0535554F
2.00
2.01.4
B4635550H
2.01
B0535552F
3.72
B0535553D
1.66
B0535554G
2.02
2.02
B463555H
2.01
B0535552G
3.73
B0535553E
1.67
B0535554H
2.03
2.02.2
B4635550H
2.01.2
B0535552G
3.73
B0535553E
1.67
B0535554H
2.03
Technical Bulletin
PAGE: 2/4
Reissued: 22-Aug-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005b
Note:
Whenever updating any of the firmware types in Service Card v.104 or earlier to any of those in
v2.00 or later, all types must all be updated at the same time to the versions below. In other words,
individual updates cannot be performed in these cases.
No.
Software Type
Controller
Fax
Printer
NIB
NFA
Scanner
Delivery
BICU
Version
2.01.2
2.00
2.01
3.07
1.66
2.00
2.00
1.242
Service card version

BICU-Fax ver. 1.08
Printer ver. 2.01
Printer ver. 2.00
Printer ver. 2.00
S2.00_PS1.06
Printer ver. 2.00
BICU-Fax ver. 1.08
Technical Bulletin
PAGE: 3/4
Reissued: 22-Aug-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005b
Printer:
Symptom Corrected
Version
Merged PCL job cannot print (TechMail #TS030100).

Supports KS/KSSM Emulation (for Korea).
(GFPR #RC02120014)
RC03020001)
CAD print files:
The following image problem may occur in Black Over Print mode.
Selecting HDD font or DIMM font may reduce available memory
PCL command "<ESC>&l11G" (select MailBoxBin8 as output tray) does not work correctly.
(GFPR#: RE02100002)
used.
Response to PJL INFO CONFIG command does not include serial number.
mode.
First release
2.02
2.01
2.00
1.33.3
1.33
1.29
1.09
NCS (NIB):
Symptom Corrected
SC819 occurs after continuously receiving damaged packets from NetBEUI.
Default for DHCP changed to: ON.
Default for Autonet changed to: OFF.
Version
3.73
3.72
Communication between the LAN card and printer in 802.11adhoc mode is sometimes
terminated when the condition of the EM waves remains constant.
SMTP Authentication
POP before SMTP
3.70
3.55
Technical Bulletin
PAGE: 4/4
Reissued: 22-Aug-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051005b
Symptom Corrected
Version

First release
3.54
3.53
NFA:
Symptom Corrected
The machine sometimes does not enter Auto Off mode when the operation switch is
turned OFF following DeskTopBinder capturing, fax reception or remote delivery.
Supports File Format Converter (MLB) function
delted.
First release
Version
1.67
1.66
1.27
1.26
Delivery:
Symptom Corrected
A file full condition may occur following repeated connections to the POP server with
APOP auto connection.
An attached file is sometimes delivered as a text file.
First release
Version
2.03
2.02
2.00
1.15
1.13
1.05
1.01
Technical Bulletin
PAGE: 1/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d
RTB Reissue
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
Ver.
US Models
EU Models
Asia/Taiwan Models
Effective Date
Program No.
C. SUM
Program No.
C. SUM
Program No.
C. SUM
1.10
B0515557V
9BE7
B0515558W
0DC8
B0515559X
C685
June production
03
1.09
B0515557T
610C
B0515558V
D0BE
B0515559W
8C00
April production
03
1.08
B0515557S
7D3D
B0515558S
ED70
B0515559T
A3B4
March production
03
1.07
B0515557R
A38A
B0515558R
13C8
B0515559S
CCE8
February
production 03
1.06
B0515557P
BE7A
B0515558P
7A02
B0515559Q
323A
January
production 03
1.05
B0515557N
B0515558N
B0515559P
December
production 02
1.04
B0515557L
7C35
B0515558L
37D2
B0515559L
4912
September
Production 02
1.03
B0515557K
B0515558K
B0515559K
Not applied to the

production machines
1.02
B0515557J
B0515558J
B0515559J
Not applied to the

production machines
1.0192
UraC1CardV1
192.bin
UraC1CardV1
192.bin
UraC1CardV1
192.bin
Not applied to the

production machines
1.0181
UraC1CardV1
181.bin
UraC1CardV1
181.bin
UraC1CardV1
181.bin
August Production
02
Technical Bulletin
PAGE: 2/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d

US version
Versi
on
Firmware / Versions
BICU(Engine)
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
Firmware
No.
version
1.10
B0515554S
1.262:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.09
B0515554R
1.253:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.08
B0515554Q
1.242:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.07
B0515554P
1.233:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.06
B0515554N
1.213:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.05
B0515554M
1.212:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.04
B0515554L
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.03
B0515554K
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.02
B0515554J
1.202.01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
European version
Versi
on
Firmware / Versions
BICU(Engine)
Operation Panel LCD
Firmware
No.
version
1.10
B0515554S
1.262:01
1.09
B0515554R
1.253:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.08
B0515554Q
1.242:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.19
Firmware
No.
B0515551E
version
FCU
Firmware
No.
B0515537C
versio
n
FAX application
2.00
Firmware
No.
B5025772E
version
04.00.01
Technical Bulletin
PAGE: 3/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d
Asian version
Versi
on
Firmware / Versions
BICU(Engine)
Firmware
No.
version
Operation Panel LCD
Firmware
No.
versio
n
FAX application
Firmware
No.
version
FCU
Firmware
No.
version
1.10
B0515554S
1.262:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.09
B0515554R
1.253:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.08
B0515554Q
1.242:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 4/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d
BICU(Engine)
Symptom Corrected
Version
The toner cartridge setting error is sometimes displayed even 1.262:01
when the cartridge has been set correctly, due to a misdetection
of the information on the cartridge memory chip.
8x13 SEF is mis-detected as A4 SEF in the by-pass tray.
(EU/Asia versions only).
Default settings for the following have been changed (new
defaults underlined).
SP1-003-5,-6,-7 (Paper Buckle for By-pass Tray):
SP1-003-5 By-pass: Plain
[-4 ~ 6 / 3 / 1mm /step]
(old default: 0)
SP1-003-6 By-pass: Thick

[-4 ~ 6 / 0 / 1mm /step]
(old default: -2)
SP1-003-7 By-pass: OHP
[-4 ~ 6 / 0 / 1mm /step]
(old default: -2)
Eliminated unnecessary occurrences of SC410 (2nd transfer electric
leakage):
SC410 tends to frequently occur when using paper with a high moisture
content under high-temperature, high-humidity conditions when the
resistance of the paper transfer roller is low. The roller current was
previously lowered for mono-color mode (45% that of full color), which
lowered the resistance and caused frequent occurrences. This version
uses the color mode current for mono-color until job end to eliminate
unnecessary occurrences under the conditions described above.
Default for SP2-803-01 (Charge Cleaning Off time) changed to

minimize idling time during wire cleaning.
.[0 ~ 200 / 10 / 10 seconds/step]
(old default: 60)
Note: This adjustment was added from v1.233:01, and the
description has been added to the v1.233.01 description below
(previously missing).
SP modes newly added (listed below).
These SPs have been added to ensure proper (higher) transfer belt
cleaning by applying the following bias voltages at job end (OPC
lubrication time):
Technical Bulletin
PAGE: 5/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001d
Version
SP2-400-008: Cleaning Bias LL1: OPC lubrication time

SP2-402-008: Cleaning Bias NN1: OPC lubrication time
SP2-404-008: Cleaning Bias HH: OPC lubrication time
[0 to 2000/ 1400 / 10 Volt/step]
Minimum value changed for SP2-941-01, -02 (OPC lubrication time).
Minimum increased from 0 to 6:
SP2-941-01: Job End: [6 ~ 30 / 20 / 1 s/step]
SP2-941-02: OPC Lubrication Interval: [6 ~ 60 / 10 / 1 s/step]
NOTE: Along with this BICU version, be sure to update the main
unit controller firmware to v2.02. or later.
To ensure proper printing quality, the default values for the following
SP modes have been reviewed and some SP modes newly added.
-SP3-920-001 (Lubrication Cleaning Time) ( ): old default
[0 ~ 100 / 50 (100) / 1% /step]
[0 ~ 30 / 14 (20) / 1s /step]
[0 ~ 11 / 6 / 1s /step]
Allows the image transfer belt cleaning clutch off timing to be adjusted.
The setting determines the number of seconds after image transfer
belt cleaning roller charging that the clutch is turned off. With previous
versions, the clutch is always running while the development roller
motor rotates.
[0 ~ 100 / 10 / 10 counts /step]
The Main motor rotates the OPC belt backwards for 500ms at the end
of every job, in order to remove foreign particles between the OPC belt
and OPC cleaning blade. However, this does not need to be performed
so often. In addition, reducing the frequency of OPC belt reverse
rotation improves the cleaning blade performance.
This SP adjusts the counter for the OPC belt reverse rotation, and is
incremented as follows:
When this SP reaches its set maximum, reverse rotation is performed
for 500ms at job end.
NOTE : Along with this BICU version, be sure to update the main unit
controller firmware to v2.01.5 or later. For fetails, please refer to RTB
#RB051014 (black faint images) .
1.253:01
Technical Bulletin
PAGE: 6/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d
Symptom Corrected
Version
In color mode (2C or more) with LT LEF and duplex, SC280 is mis- 1.242:01
detected if 5 or more originals are scanned during machine warm-up.
LEF job ! SEF job ! Enters panel-off/low-power within 3 minutes !
SC670 is sometimes mis-detected when the SMC is printed out.
SP2-801-03 (Additional Value of the charge corona cleaning interval)
has been newly added. The cleaning interval for the additional charge
[0 ~ 5000 / 100 / 100 counts/step]
Old:
After
middle of the job).
SC571
(humidification).

1.233:01
Technical Bulletin
PAGE: 7/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
been reviewed.
No.: RB051001d
Version
SP2-803-01 (Charge Cleaning Off time) newly added:
[0 ~ 200 / 60 / 10 seconds/step]
Although a 60-second interval already exists for performing an
idle discharge after corona wire cleaning, this new SP mode
allows the interval to be adjusted. The idle discharge is to
maintain an even charge wire surface, ensuring proper charging.
SC546 & SC556
1.213:01
1.212:01
1.204:1
1.202.01

are unnecessary).
64<Detected Hz
Technical Bulletin
PAGE: 8/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001d
Version

from the first production machines. When updating from v1.192:01 or
older to v1.202.01 or newer for the first time, even if the new pressure
roller is installed, it is necessary to select new in SP1-905-01 to
initialize fusing temperature control. The settings for the August
production machines have been input on the production line. When firmware
1.192:01 or older is updated to 1.202.01 or later for the first time, the
machine cannot judge which data (old or new) should be used for fusing
controll.
1.192:01

manually.
Technical Bulletin
PAGE: 9/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001d
Version

1.181:01
Technical Bulletin
PAGE: 10/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Operation Panel LCD

Symptom Corrected
Version
1.20
1.19

language.
ThinNormal
Technical Bulletin
PAGE: 11/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d
FAX application
Symptom Corrected
Version
2.00
1.17

First release
FCU
Symptom Corrected
Version
04.00.01
03.01.00
Upgade Unit)
Taiwan area
First release
02.01.00
Technical Bulletin
PAGE: 12/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d
Class 3
2-310
LL1
25
-1
25
-2
25
-3
25
-4
25
-5
26
-6
26
-7
26
-8
26
-9
26
-10
14
-11
15
-12
16
-13
18
-14
20
-15
28
-16
30
-17
28
-18
28
-19
28
-20
29
-21
31
-22
29
-23
29
-24
29
-25
12
-26
16
-27
20
-28
24
-29
28
-30
16
-31
20
-32
[0 to 70.0 /1.0/ 0.1A/step]
SP code Class1and 2
2-311
2-312
2-313
LL2
NN1
NN2
27
28
29
28
27
28
29
30
29
28
15
15
15
16
17
28
29
29
29
29
29
30
30
30
30
13
16
19
23
29
17
21
28
30
32
31
30
29
31
33
32
31
15
15
14
14
14
27
28
30
30
30
28
29
31
31
31
14
16
17
23
30
17
21
29
30
31
30
28
30
31
32
31
29
16
15
15
14
14
29
31
33
32
31
30
32
34
33
32
14
15
17
23
29
18
22
2-314
HH
30
30
30
28
26
31
31
31
29
27
16
15
15
14
14
30
33
36
34
32
31
34
37
35
33
14
15
16
22
28
18
22
Technical Bulletin
PAGE: 13/13
Reissued: 29-Aug-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001d
New SP (): Old default

950
Start Registration Adjustment

Start Registration
1
Adjustment 1K (32
CPM)
Start Registration
2
Adjustment 1M (32
CPM)
Start Registration
3
Adjustment 1C (32
CPM)
Start Registration
4
Adjustment 1Y (32
CPM)
Start Registration
5
Adjustment 2K (32
CPM)
Start Registration
6
Adjustment 2M (32
CPM)
Start Registration
7
Adjustment 2C (32
CPM)
Start Registration
8
Adjustment 2Y (32
CPM)
Start Registration
9
Adjustment 1K (24
CPM)
10 Start Registration
Adjustment 1M (24
CPM)
Adjustment 1C (24
CPM)
Adjustment 1Y (24
CPM)
Adjustment 2K (24
CPM)
Adjustment 2M (24
CPM)
Adjustment 2C (24
CPM)
Adjustment 2Y (24
CPM)
Color registration adjustment: Adjusts the start timing of

imaging for each color.
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 (1) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 2 (0) / 1 line/step]
[3 ~ 3 / 0 (1 ) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 (1) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 (1 ) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
Technical Bulletin
PAGE: 1/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e
RTB Reissue
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
Ver.
US Models
EU Models
Asia/Taiwan Models
Effective Date
Program No.
C. SUM
Program No.
C. SUM
Program No.
C. SUM
1.11
B0515557W
2C66
B0515558X
9B9F
B0515559Y
56CC
August
production 03
1.10
B0515557V
9BE7
B0515558W
0DC8
B0515559X
C685
June production
03
1.09
B0515557T
610C
B0515558V
D0BE
B0515559W
8C00
April production
03
1.08
B0515557S
7D3D
B0515558S
ED70
B0515559T
A3B4
March production
03
1.07
B0515557R
A38A
B0515558R
13C8
B0515559S
CCE8
February
production 03
1.06
B0515557P
BE7A
B0515558P
7A02
B0515559Q
323A
January
production 03
1.05
B0515557N
B0515558N
B0515559P
December
production 02
1.04
B0515557L
7C35
B0515558L
37D2
B0515559L
4912
September
Production 02
1.03
B0515557K
B0515558K
B0515559K
Not applied to the

production machines
1.02
B0515557J
B0515558J
B0515559J
Not applied to the

production machines
1.0192
UraC1CardV1
192.bin
UraC1CardV1
192.bin
UraC1CardV1
192.bin
Not applied to the

production machines
1.0181
UraC1CardV1
181.bin
UraC1CardV1
181.bin
UraC1CardV1
181.bin
August Production
02
Technical Bulletin
PAGE: 2/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e

US version
Versi
on
Firmware / Versions
BICU (Engine)
Firmware
No.
Version
Operation Panel LCD
Firmware
No.
Versio
n
FAX application
Firmware
No.
Versio
n
FCU
Firmware
No.
Versio
n
1.11
B0515554T
1.275:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.10
B0515554S
1.262:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.09
B0515554R
1.253:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.08
B0515554Q
1.242:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.07
B0515554P
1.233:01
B0515536C
1.19
B0515551E
2.00
B5025771E
04.00.01
1.06
B0515554N
1.213:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.05
B0515554M
1.212:01
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.04
B0515554L
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771D
03.01.00
1.03
B0515554K
1.204:1
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.02
B0515554J
1.202.01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515536C
1.19
B0515551D
1.17
B5025771C
02.01.00
European version
Versi
on
Firmware / Versions
BICU (Engine)
Firmware
No.
Version
Operation Panel LCD
Firmware
No.
Versio
n
FAX application
Firmware
No.
Versio
n
FCU
Firmware
No.
Versio
n
1.11
B0515554T
1.275:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.10
B0515554S
1.262:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.09
B0515554R
1.253:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.08
B0515554Q
1.242:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515537C
1.19
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515537C
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 3/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e
Asian version
Versi
on
Firmware / Versions
BICU (Engine)
Firmware
No.
Version
Operation Panel LCD
Firmware
No.
Versio
n
FAX application
Firmware
No.
Versio
n
FCU
Firmware
No.
Versio
n
1.11
B0515554T
1.275:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.10
B0515554S
1.262:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.09
B0515554R
1.253:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.08
B0515554Q
1.242:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.07
B0515554P
1.233:01
B0515531A
1.20
B0515551E
2.00
B5025772E
04.00.01
1.06
B0515554N
1.213:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.05
B0515554M
1.212:01
B0515531A
1.20
B0515551D
1.17
B5025772D
03.01.00
1.04
B0515554L
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772D
03.01.00
1.03
B0515554K
1.204:1
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.02
B0515554J
1.202.01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.019
UraC1CardV1
192.bin
1.192:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
1.018
UraC1CardV1
181.bin
1.181:01
B0515531
1.19
B0515551D
1.17
B5025772C
02.01.00
Technical Bulletin
PAGE: 4/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e
BICU (Engine)
Symptom Corrected
SP3-911-001, 002 (Doctor roller rotation interval M&K)
In addition to SP3-910 (doctor roller interval for job end), after
every job end, the doctor rollers for M and K are rotated
backwards to prevent toner clumping. It is not necessary to
perform the reverse rotation of the doctor rollers for every M & K
job. This rotation may cause doctor roller filming. Dirty
background images may also occur. To prevent this, the reverse
rotation is now performed after 20 development jobs. These SP
Modes can adjust the reverse rotation interval. The doctor roller
reverse rotation for SP3-911 is performed at job end. Then, SP3910 is performed at the next job end.
-SP3-911-001 (Doctor roller rotation interval M ) ( ): Old default
[1 ~ 50 / 20 (1) / 1 /step]
-SP3-911-002 (Doctor roller rotation interval K )
[1 ~ 50 / 20 (1) / 1 /step]
An ITB cleaning blade has been added to the ITB cleaning
system. The condition of the image process has been changed.
These SP modes are used for the new ITB cleaning system.
-SP2-920-002 (ITB cleaning Clutch OFF Mode)
0: ITB cleaning belt (Default): SP2-920-001 can be adjusted.
1: No ITB cleaning belt: SP2-920-001 cannot be adjusted.
-SP2-920-001(ITB Cleaning Clutch OFF Time)
[-500 ~ 500 / 0 / 10 /step]
This SP adjusts the ITB cleaning clutch off timing to prevent toner
from dropping. This ensures that the PCU process will be
smooth. The combination of the ITB cleaning blade with an
incorrect setting (No ITB cleaning blade : 1 of SP2-920-001) may
cause toner to drop on the leading edge of the printed image.
-SP2-950 (Start registration Adjustment)
To correct the color registration adjustment for the ITB cleaning
belt , the SP settings have been revised. For details, see the table
below.
-SP2-953-001 (Image Position Adjustment)
The default settings of SP2-950 (Start Registration Adjustment)
can be changed with this SP.
0: ITB cleaning blade (Default):
1: No ITB cleaning blade:
-SP2-922-001 (Development Clutch ON after Job End)
This SP sets the development clutch ON/OFF control depending
on the installation of the ITB cleaning blade. It is not necessary to
Version
1.275:01
Technical Bulletin
PAGE: 5/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
turn on the development clutch at job end when the ITB cleaning
blade is installed. A small amount of toner is transferred to the
surface of the OPC belt to ensure proper cleaning of the OPC belt
when the ITB cleaning blade is NOT installed.
0: No for ITB cleaning blade (Default):
1: Yes for non ITB cleaning blade:
-SP2-923-001 (Lubricant cancellation after Toner End)
This SP sets whether lubrication is performed or not during
toner end recovery. The installation of the ITB cleaning blade no
longer requires lubrication at toner end recovery.
0: OFF for non ITB cleaning blade:
1: ON cancels ITB cleaning blade: (Default)
Toner accumulates on the edge of the ITB cleaning blade. Turning
the ITB clutch Off/On forces accumulated toner on the blade edge
to drop on the ITB while the image is not transferred on the ITB
for cleaning. If it is not performed, toner may drop on the printing
image. These SPs adjust the time and number of times for blade
cleaning.
-2-924-001(ITB Cleaning Clutch Off/On Time)
[100 ~ 500/ 300 / 10ms /step]
-2-924-002 (ITB Cleaning Clutch Off/On Number)
[0 ~ 5/ 2 / 1 /step]
The lubrication cleaning time has been revised. The SP mode has
been subdivided into time for 1C and time for 2C/3C/4C.
-SP3-920-001 (Lubrication Cleaning Time: - 1C)
[0 ~ 100 / 50 / 1% /step]
-SP3-920-002 (Lubrication Cleaning Time: - 2C/3C/4C)
[0 ~ 100 / 100/ 1% /step]
Eliminated unnecessary occurrences of SC420 (Fusing bias
discharge error). SC420 will not be shown when a leak occurs as
a result of a small hole on the fusing belt surface. Field
experience has confirmed that belt lifetime is actually longer
when the SC is not shown in these conditions. If a leak should
occur, the machine turns SP2-501 OFF (fusing bias SW), and the
fusing bias is not applied until the fusing counter is cleared and
the SP is set back to ON or PM counter (SP7-803-7) is cleared.
-SP2-501-001 (Fusing Bias SW)
[0 ~ 1 / 1/ 1: ON 0: OFF]
When printing the magenta mono color, cyan color may mix
slightly on the magenta image.
No.: RB051001e
Version
Technical Bulletin
PAGE: 6/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001e
Version
Aseparation error may occur in the Generation mode selected

at the operation panel. To correct this, the image processing has
been reviewed.
NOTE: Along with this BICU version, be sure to update the main
unit controller firmware to v2.02.9 or later.
The toner cartridge setting error is sometimes displayed even when
the cartridge has been set correctly. This is due to misdetection of the
information on the cartridge memory chip.
8x13 SEF is mis-detected as A4 SEF in the by-pass tray.
(EU/Asia versions only).
Default settings for the following have been changed (new defaults
underlined).
SP1-003-5,-6,-7 (Paper Buckle for By-pass Tray):
SP1-003-5 By-pass: Plain
[-4 ~ 6 / 3 / 1mm /step]
(previous default: 0)
SP1-003-6 By-pass: Thick

[-4 ~ 6 / 0 / 1mm /step]
(previous default: -2)
SP1-003-7 By-pass: OHP
[-4 ~ 6 / 0 / 1mm /step]
(previous default: -2)
Eliminated unnecessary occurrences of SC410 (2nd transfer electric leakage):
SC410 tends to occur frequently when using paper with high moisture
content under high-temperature, high-humidity when the resistance on the
paper transfer roller is low. The roller current was previously lowered for
mono-color mode (45% that of full color), which lowered the resistance and
caused frequent occurrences. This version uses the color mode current for
mono-color until job end to eliminate unnecessary occurrences under the
conditions described above.
Default for SP2-803-01 (Charge Cleaning Off time) changed to

minimize idling time during wire cleaning.
.[0 ~ 200 / 10 / 10 seconds/step]
(previous default: 60)
Note: This adjustment was added from v1.233:01, and the description
has been added to the v1.233.01 description below (previously
missing).
1.262:01
Technical Bulletin
PAGE: 7/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001e
Version
SP modes newly added (listed below).

These SPs have been added to ensure proper (higher) transfer belt cleaning
by applying the following bias voltages at job end (OPC lubrication time):
SP2-404-008: Cleaning Bias HH: OPC lubrication time
[0 to 2000/ 1400 / 10 Volt/step]
Minimum value changed for SP2-941-01, -02 (OPC lubrication time).
Minimum increased from 0 to 6:
SP2-941-01: Job End: [6 ~ 30 / 14 / 1 s/step]
SP2-941-02: OPC Lubrication Interval: [6 ~ 60 / 10 / 1 s/step]
NOTE: Along with this BICU version, be sure to update the main unit
controller firmware to v2.02. or later.
To ensure proper printing quality, the default values for the following
SP modes have been revised while some SP modes have been
added.
-SP3-920-001 (Lubrication Cleaning Time) ( ): previous default
[0 ~ 100 / 50 (100) / 1% /step]
[0 ~ 30 / 14 (20) / 1s /step]
[0 ~ 11 / 6 / 1s /step]
Allows the image transfer belt-cleaning clutch off timing to be adjusted.
The setting determines the number of seconds after image transfer
belt cleaning roller charging that the clutch is turned off. With previous
versions, the clutch is always running while the development roller
motor rotates.
[0 ~ 100 / 10 / 10 counts /step]
The Main motor rotates the OPC belt backwards for 500ms at the end
of every job, in order to remove foreign particles between the OPC belt
and OPC cleaning blade. However, this does not need to be performed
so often. In addition, reducing the frequency of OPC belt reverse
rotation improves the cleaning blade performance.
This SP adjusts the counter for the OPC belt reverse rotation, and is
incremented as follows:
When this SP reaches its set maximum, reverse rotation is performed
1.253:01
Technical Bulletin
PAGE: 8/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001e
Version
for 500ms at job end.

NOTE: Along with this BICU version, be sure to update the main unit
controller firmware to v2.01.5 or later. For details, please refer to RTB
In color mode (2C or more) with LT LEF and duplex, SC280 is misdetected if 5 or more originals are scanned during machine warm-up.
1.242:01
LEF job ! SEF job ! Enters panel-off/low-power within 3 minutes !
SC670 is sometimes mis-detected when the SMC is printed out.
SP2-801-03 (Additional value of the charge corona cleaning interval)
has been newly added. The cleaning interval for the additional charge
[0 ~ 5000 / 100 / 100 counts/step]
Old:
After
middle of the job).
SC571
(humidification).
1.233:01
Technical Bulletin
PAGE: 9/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001e
Version

been reviewed.
SC120 was shown instead of SC122 when the scanner home position
was initialized.
SP2-803-01 (Charge Cleaning Off time) newly added:
[0 ~ 200 / 60 / 10 seconds/step]
Although a 60-second interval already exists for performing an idle
discharge after corona wire cleaning, this new SP mode allows the
interval to be adjusted. The idle discharge is to maintain an even
charge wire surface, ensuring proper charging.
SC546 & SC556
Toner end and/or toner near end may be detected even when the
toner cartridge still contains enough to continue printing.
1.213:01
1.212:01
1.204:1
1.202.01

are unnecessary).
Technical Bulletin
PAGE: 10/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001e
Version

64<Detected Hz
from the first production machines. When updating from v1.192:01 or
older to v1.202.01 or newer for the first time, even if the new pressure
roller is installed, it is necessary to select new in SP1-905-01 to
initialize fusing temperature control. The settings for the August
production machines have been input on the production line. When firmware
1.192:01 or older is updated to 1.202.01 or later for the first time, the
machine cannot judge which data (old or new) should be used for fusing
control.
Note: When selecting 0 in SP1-905-1 and then pressing # on the LCD, the
0: new pressure roller type (2.1mm), 1: old pressure roller type (1.5mm)
SP2-944-4: Sheets-1: [10 to 80/ 30 / 1sheet/step]
SP2-944-5: Sheets-2: [10 to 80/ 60 / 1sheet/step]
1.192:01

manually.
Technical Bulletin
PAGE: 11/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051001e
Version

The development fan stops and the fusing unit fan is rotated at half speed for
15 seconds after the last sheet of paper exits the printer. With the previous
firmware, the fusing unit fan and development fan both ran for 3 minutes after
paper exit.
printing quality. A4/LT SEF or shorter printing is counted as 1 and printing
1.181:01
Technical Bulletin
PAGE: 12/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
the first time, be sure to update the main unit controller firmware to V1.332 or later at the same
time. (Refer to the main unit controller firmware history RTB (RTB No.2). Then, change the
following SP modes after updating the firmware.
Operation Panel LCD

Symptom Corrected
Version
1.20
1.19

been corrected as follows: The Spanish user tools is standard for the US
language.
ThinNormal
These words are located in the following screens:
Spanish displays for user tools.
Technical Bulletin
PAGE: 13/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e
FAX application
Symptom Corrected
Version
2.00
1.17

First release
FCU
Symptom Corrected
Job numbers for standby for FAX transmission by LAN FAX (P/C FAX):
System Switch 19 No.4 (SP1-101-026; page 4-17 in S/M)
System Switch 19 No.4 (SP1-101-026; page 4-17) added to FAX SP mode.
Version
04.00.01
03.01.00
limited as follows:
0: 64 1: Depends on memory (400: standard, 800: with Fax Function
Upgrade Unit)
Taiwan area
First release
02.01.00
Technical Bulletin
PAGE: 14/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e

SP code Class1and 2
2-310
2-311
2-312
2-313
2-314
Class 3
LL1
LL2
NN1
NN2
HH
-1
25
27
28
29
30
-2
25
28
30
30
30
-3
25
29
32
31
30
-4
25
28
31
30
28
-5
25
27
30
28
26
-6
26
28
29
30
31
-7
26
29
31
31
31
-8
26
30
33
32
31
-9
26
29
32
31
29
-10
26
28
31
29
27
-11
14
15
15
16
16
-12
15
15
15
15
15
-13
16
15
14
15
15
-14
18
16
14
14
14
-15
20
17
14
14
14
-16
28
28
27
29
30
-17
30
29
28
31
33
-18
28
29
30
33
36
-19
28
29
30
32
34
-20
28
29
30
31
32
-21
29
29
28
30
31
-22
31
30
29
32
34
-23
29
30
31
34
37
-24
29
30
31
33
35
-25
29
30
31
32
33
-26
12
13
14
14
14
-27
16
16
16
15
15
-28
20
19
17
17
16
Technical Bulletin
PAGE: 15/16
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051001e
-29
24
23
23
23
22
-30
28
29
30
29
28
-31
16
17
17
18
18
20
-32
21
21
22
22
[0 to 70.0 /1.0/ 0.1A/step]
New SP (): Old default

950
Start Registration Adjustment

1
Start Registration
Adjustment 1K (32
CPM)
Start Registration
2
Adjustment 1M (32
CPM)
Start Registration
3
Adjustment 1C (32
CPM)
Start Registration
4
Adjustment 1Y (32
CPM)
Start Registration
5
Adjustment 2K (32
CPM)
Start Registration
6
Adjustment 2M (32
CPM)
Start Registration
7
Adjustment 2C (32
CPM)
Start Registration
8
Adjustment 2Y (32
CPM)
Start Registration
9
Adjustment 1K (24
CPM)
Adjustment 1M (24
CPM)
Adjustment 1C (24
CPM)
Adjustment 1Y (24
CPM)
Adjustment 2K (24
CPM)
Color registration adjustment: Adjusts the start timing of

imaging for each color.
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 (1) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 2 (0) / 1 line/step]
[3 ~ 3 / 0 (1 ) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 (1) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
Technical Bulletin
PAGE: 16/16
Reissued: 12-Sep-03
Model: Model U-C1
14
15
16
Start Registration
Adjustment 2M (24
CPM)
Start Registration
Adjustment 2C (24
CPM)
Start Registration
Adjustment 2Y (24
CPM)
Date: 2-Dec-02
[3 ~ 3 / 0 (1 ) / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
[3 ~ 3 / 0 / 1 line/step]
No.: RB051001e
Technical Bulletin
PAGE: 1/6
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002e
RTB Reissue
Prepared by: H.K.

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive

Part No.
B0515550
Program name
Version
C.SUM
Production
B0515550U.bin
V2.02.9
2D2F
T
S
R
Q
P
N
B0515550T.bin
B0515550S.bin
B0515550R.bin
B0515550Q.bin
B0515550N.bin
B0515550N.bin
V2.02
V2.01.5
V2.01.4
V2.01.2
V2.00.1
V1.39
C3AE
5CE2
6A3B
0F04
E2B8
-
B0515550M.bin
V1.332
6CEF
V1.33
V1.29
V1.252
V1.251
V1.22
Not applied to the

production machines.
For updating the
machines in the field,
produced before
August, 2003
production
Jun production 03
April Production 03
April Production 03
March Production 03
December Production
02
November Production
02
November Production
02
Not applied to the
production machines
Not applied to the
production machines
Not applied to the
production machines
2002 August production serial numbers

B051-17: J2526800001 to J2526800023
B051-27: J2526800024 to J2526800043
B052-17: J2626800001 to J2626800042
B052-27: J2626800043 to J2626800061
Technical Bulletin
PAGE: 2/6
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002e

Symptom Corrected
Version
This version has been released for machines produced before August
2003. The firmware download display is indicated as 2.02AugSP,
B0515550W. This firmware is version after version 2.02. The August and
September production firmware was found to have the following
symptoms:
V2.02.9
For firmware V2.02 or before, a document stored in the document

server could not be output after the controller firmware is updated to
August or September production version. A document stored in the
document server after updating the firmware can be output. To solve
this problem, this version is released. This firmware is the same level
as the August production without the problem before 2003 August
production. However, the documents stored in the document server
when the controller firmware version is August or September could not
be output after the controller firmware is modified to this V2.02.9.
Therefore, do not use this firmware for the August production or
September production machines. The August production and
September production machines do not cause this problem if the
controller firmware is updated to V2.02.9. For details, please refer to the
table below.
We will release the controller firmware of October production machines
at the end of September. This will solve the above problem for all
production month machines.
Modified in accordance with the BICU v1.275 :01 modification. For
details, please see RTB #RB051001e.
NOTE : In addition to this main unit controller version, be sure to
update the BICU firmware to V1.275 :01 or later.
To improve the image quality of the text part received in the fax
text/photo mode, data in the IPU processing has been revised.
SC819 when printing out the Scanner History List.
(for China, Taiwan, and Russia only ).
Some Korean characters appear garbled on the SMC report.
Modified in accordance with the BICU v1.253 :01 modification.
NOTE : In addition to this main unit controller version, be sure to update the
BICU firmware to V1.253 :01 or later. For details, please see RTB
(Plug & Play).
Default DHCP: ON
Machine may stall when memory full condition is reached while storing an
V2.02
V2.01.5
V2.01.4
Technical Bulletin
PAGE: 3/6
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
Symptom Corrected
No.: RB051002e
Version
Specification change
RGene013.
V2.01.2
V2.00.1

Default DHCP: OFF
Default Autonet: ON
is ON.
V1.39
V1.332
V1.33
Paper may not be fed for certain applications, by-pass feed, and N-job ON
cleared.
Stored file.
The following corrections have been made:
V1.29

0: new pressure roller type (2.1mm), 1: old pressure roller type (1.5mm)
1.202.01).
SP2-944-4: Sheets-1: [10 to 80/ 30 (old: 20) / 1sheet/step]
SP2-944-5: Sheets-2: [10 to 80/ 60 (old: 40) / 1sheet/step]
Default DHCP ON
V1.252
Default Autonet OFF

on the wireless LAN option. Additionally, the NIB version 3.54 or later is
required when the new IC chip on the wireless LAN is installed.
touch screen.
V1.251
Technical Bulletin
PAGE: 4/6
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002e
Symptom Corrected
Version

1.192:01).
1.192:01).
First release
V1.22
Machine VS controller firmware table

Machine
updated to
V2.03.1 or
V2.03.2 (2003
August and
September)
October
production
controller
firmware
Can be output
Documents stored in the
document server using the
controller firmware of
V2.02.9 or before
Cannot be
Output
Can be output
Cannot be
Documents stored in the
document server using the output
controller firmware of
V2.03.1 or V2.03.2(2003
August and September)
Can be output
Can be output
Machines
updated to
V2.02.9 or
before
Technical Bulletin
PAGE: 5/6
Reissued: 12-Sep-03
Model: Model U-C1
Date: 2-Dec-02
No.: RB051002e

105*
Fusing Temperature
1
Heating: Idling
Heating: Ready
Heating: Standby
Heating: Plain/Full
Color
Heating: Middle
Thick/1 Color
Heating: Middle
Thick/Full Color

idling.
[100 ~ 180 / 145 / 1C/step]
[100 ~ 180 / 155 (165) / 1C/step]
[100 ~ 180 / 160 (175) / 1C/step ]
single-color mode.
[120 ~ 190 / 155 (160 )/ 1C/step]
[120 ~ 190 / 160 (170) / 1C/step]
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (180) / 1C/step]
Technical Bulletin
PAGE: 6/6
Reissued: 12-Sep-03
Model: Model U-C1
105*
105*
Fusing Temperature
8
Heating: Thick/Full
Color
10
11
Heating: OHP/Full
Color
12
Heating: Duplex/1
Color
13
Color
14
Pressure: Idling
15
Pressure: Ready
16
Pressure: Standby
27
Heating: OFFSET +
28
Pressure: OFFSET +
29
Heat: OFFSET
30
Pressure: OFFSET
Date: 2-Dec-02
No.: RB051002e

single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
[120 ~ 190 / 170 (175) / 1C/step]
single-color mode.
[120 ~ 190 / 165 (170) / 1C/step]
in full-color mode.
[120 ~ 190 / 175 (180) / 1C/step]
[120 ~ 190 / 150 (155) / 1C/step]
[120 ~ 190 / 155 (165) / 1C/step]
idling.
[30 ~ 100 / 10 / 1C/step]
[60 ~ 150 / 65 (70) / 1C/step]
[60 ~ 150 / 115 (120) / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
[0 ~ 20 / 5 / 1C/step]
[0 ~ 20 / 0 / 1C/step]
Technical Bulletin
PAGE: 1/2
Reissued: 12-Sep-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051006a
RTB Correction
Prepared by: H.K.
Subject: Firmware History - Scanner/PS3

Classification:
Troubleshooting
Part information
Action required
Mechanical
Electrical
Paper path
Transmit/receive
This is to inform you of the Scanner/PS3 firmware history

PS
Scanner
Program No.
Ver
Program No
Ver
C.SUM
Effective Date
B5225917B
1.00
B0725551B
1.02
273C
August Prod. 02
B5225917B
1.00
B0725551C
1.05
94BD
B5225917E
1.04
B0725551D
1.13
39A4
Does not apply to the

production machine
B5225917E
1.04
B0725551E
1.15
4CD6
October Prod. 02
B5225917F
1.06
B0725551E
1.15
51D4
January Prod. 03
B5225917F
1.06
B0725551F
2.00
F4A6
February Prod. 03
B5225917F
1.06
B0725551G
2.02
3A23
April Pro. 03
B5225917G
1.06
B0725551G
2.03
B31D
July Prod. 03
B5225917H
1.08
B0725551G
2.03
9E96
August Prod. 03
Scanner:
Symptom Corrected
File full condition may occur following repeated connections to the POP server with
APOP auto connection.
Some Korean and Russian characters appear garbled on the SMC report.
An attached file is sometimes delivered as a text file.

Minor bug with delivery module.
Scanning stops while scanning with the TWAIN driver for printer output.
Version
2.03
2.02
2.00
1.15
1.13
1.05
First release
1.02
Technical Bulletin
PAGE: 2/2
Reissued: 12-Sep-03
Model: Model U-C1
Date: 25-Feb-03
No.: RB051006a
PS3:
Symptom Corrected
The PS logo color printed on the PS configuration sheet appeared slightly blue. It
should be red.
Version
1.08
The black over print mode sometimes does not work correctly.
With MKY images, the total quantity regulation and gamma processing is not performed
correctly.
Color processing bug with RCM color profile.
Incorrect polling with halftone and profile settings
Total quantity regulation not applied to text.
Image stalls without gamma processing.
Default halftone setting changed from type1 to type5.
Image problem with indexed color space.
Modified for Adobe certification
Modified to support ctlz.
1.04
Modified job information character string.

The panel displays remaining jobs reset when memory over flow occurs.
Problem with Dither cash.
Improved PS 600dpi word/picture dither combination quality.
Euro currency symbol does not print out.
Size mismatch when printing a custom size with a main tray.
Communication with Printer Utility for MAC OSX not possible
Stall with certain Acrobat files.
Modified so that the ^D^Z tag at the end of files is not processed.
Modified so that a job reset occurs when illegal parameters are received for Locked Print
jobs.
Image problem when not specifying Rcsethalftonetype.
First release
1.00
1.06

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Technical Bulletin

Model: General RTB

Subject: Euro symbol not printed with PS driver

Prepared by: T. Itoh

From: Technical Services sec. Service Planning Dept.

Service manual revision

Remarks for Temporary Solution 2:

Where the font

Where the font

Workaround Announced on the FAQ Page

Windows95 after update

Subject: Firmware History - Copier

Prepared by: H.K.

From: Technical Services sec. Service Planning Dept.

Service manual revision

Other (Firmware History)

Not applied to the

Not applied to the

Not applied to the

The program contains the following firmware:

Operation Panel LCD

Operation Panel LCD

Operation Panel LCD

Process control mode timing

SP2-905-01: (Paper transfer roller type)

SP7-931-001 to 017 (Engine status display)

August production serial numbers

Operation Panel LCD

Thin, Normal in Spanish (US version), French (European version).

Normal? Middle Thick/90-105g/m2

New defaults for SP2-310 to 314

New default for SP2-903

SP code Class 1and 2

Subject: Firmware History - Main Unit Controller

Prepared by: H.K.

From: Technical Services sec. Service Planning Dept.

Service manual revision

Other (Firmware History)

This is to inform you of the Main Unit Controller firmware history.

August production serial numbers

Main Unit Controller

SP1-905-01 (pressure roller type) and Default value SP1-105

Default Autonet OFF

SP2-905-01: (Paper transfer roller type)

New defaults (Old defaults are shown in brackets)

Heating: Plain/1 Color

Heating: Thick/1 Color

Heating: OHP/1 Color

Sets the temperature at which the heating roller starts

Model: Model U-C1

Sets the temperature at which the pressure roller starts

Subject: Image Skew

Prepared by: Y.Urushihara

From: Technical Services sec. Service Planning Dept.

Service manual revision

The following field machines

Subject: GW Products - Hardware Ethernet Problem

Prepared by: T. Itoh

From: Technical Services Sec. Service Planning Dept.

Service manual revision

03 January production run

Subject: Firmware History - Copier

Service manual revision