18 September 2002

RSS SET UP

APPENDIX 1 (FOR MODEL U-C1)

1. RSS (REMOTE SERVICE SYSTEM)
1.1 RSS SET UP

[B]
[E]

[D]

[F]

[A]
B051I554.WMF

[C]
B051I602.WMF

!CAUTION
Unplug the machine power cord before starting the following procedure.
1. Remove the connector cover [A] (1 clip).
2. Remove the rear cover [B] (! x2).
3. Remove the RSS board bracket [C] (! x2).
4. Remove the RSS board [D] from the original bracket [E] (! x2). Then install the
RSS board on the bracket [C] which was removed from the machine in step 3.
5. Connect the harness [F] to the RSS board.
When connecting only one machine to the line adapter, skip step 6.
6. Set the jumper switch on the RSS board to 2-3 (default setting: 1-2), unless the
machine is in position 5 (see the following diagram).

APPENDIX-1

RSS SET UP

18 September 2002

[A]

B051I603.WMF

Line Adapter

B051X902.WMF

Machine No.
Jumper Set
PI device code

1
2-3
0

2
2-3
1

3
2-3
2

4
2-3
3

5
1-2
4

7. Remove the cover [A] from the rear cover.

8. Reassemble the machine.
9. Connect the modular cord to the line adapter as shown.
10. Install the line adapter (refer to chapter 2-1 L-ADP Installation Procedure in the
CSS Service Manual).
11. Turn on the machine.
When connecting only one machine to the line adapter, skip step 12.
12. Enter the Copier SP mode and set the PI device code with SP5-821 (default 0).
NOTE: After changing the value, turn the main power switch off and on to
enable the PI device code.

APPENDIX-2

18 September 2002

SP MODE SETTINGS

1.2 SP MODE SETTINGS

After installing the machine and line adapter, change the value of SP5-816 (CSS
Function) to 1.
Check the values of the following SP modes. Ensure they are set correctly.
SP5-501-1 (PM Alarm Interval):
SP5-504 (Jam Alarm Setting): 3
SP5-505 (Error Alarm Setting): 40
SP5-508-1 (CC201 ON/OFF): 1 (On)
SP5-508-2 (CC101 ON/OFF): 1 (On)
SP5-508-3 (CC202 ON/OFF): 1 (On)
SP5-508-4 (CC Call Screening ON/OFF): 1 (Reduced Mode)
NOTE: SP5-507 is only for the Japanese version. Do not change.

1.3 SC CALL
SC Calls
The SC calls are generated according to the SC level as follows.
SC Level
A
B

C
D

Definition
Fuser unit SCs which cannot be reset
by customer.
SCs that disable only the features
which use the defective item.

SC Auto Call Condition

SC call is generated immediately.
SC call is generated immediately. An
SC call is generated only once during
power on condition (Once an SC call is
generated, it will not be generated until
the main power switch is turned off and
on).
SC call is not generated.

SCs that are not shown on the

operation panel.
SCs caused by incorrect sensor
SC call is generated for every second
detection which can be reset by turning SCs.
the main power switch off and on.

APPENDIX-3

CC MANUAL CALL

18 September 2002

1.4 CC MANUAL CALL

CC Manual Calls
The CC Manual Call may be generated by the customer when 1: Reduced Mode
is selected in the SP Mode 5508-004 Low Call Mode. The default setting of SP
Mode 5508-004 Low Call Mode is 1: Reduced Mode.
There are three types of CC calls as follows.
CC Code
Manual
Call:
CC 101

CC 201

Manual Call
CC 202

Definition
When paper jams are detected for number of times specified by SP Mode
5508-012 CC101 Frequency consecutively without completing any copy job,
one of the following will occur.
a) CC101 will be automatically generated when 0: Auto Call is selected in
SP Mode 5508-022 CC101 Manual Call ON/OFF
b) Manual Call key will appear on the operation panel display when 1:
Manual Call is selected in SP Mode 5508-022 CC101 Manual Call
ON/OFF. By pressing Manual Call key, a Manual Call: CC101 is
generated immediately. Manual Call: CC101 will be listed as an MC in
the Call List screen of the Concorde system and Manual Call: CC101 will
be indicated in the Symptom Column of the call detail screen.
The default setting of SP Mode 5508-022 CC101 Manual Call ON/OFF is 1:
Manual Call.
When a paper jam or an original jam condition is not reset for a time specified
by SP Mode 5508-011 CC201 Interval, one of the following will occur.
a) Beeper sounds five times when 1: Beeper is selected in SP Mode 5508021 CC201 Beeper ON/OFF.
b) CC201 will be automatically generated when 0: Auto Call is selected in
SP Mode 5508-021 CC201 Beeper ON/OFF.
The default setting of SP Mode 5508-21 CC201 Beeper ON/OFF is 1:
Beeper.
When in a paper jam or an original jam condition and accumulated time of
cover open condition exceeds the time specified by SP Mode 5508-013
CC202 Interval, one of the following will occur after all doors are closed.
a) CC202 will be automatically generated when 0: Auto Call is selected in
SP Mode 5508-23 CC202 Manual Call ON/OFF.
b) Manual Call key will appear on the operation panel display when 1:
Manual Call is selected in SP Mode 5508-023 CC202 Manual Call
ON/OFF. By pressing Manual Call key, a Manual Call: CC202 is
generated immediately. Manual Call: CC202 will be listed as an MC in
the Call List screen of the Concorde system and Manual Call: CC202 will
be indicated in the Symptom Column of the call detail screen.
The default setting of SP Mode 5508-023 CC202 Manual Call ON/OFF is 1:
Manual Call.

APPENDIX-4

18 September 2002

CC AUTO CALL

1.5 CC AUTO CALL

CC Auto Call
The CC Auto Call will be automatically generated when 0: Normal Mode (CC Auto
Call) is selected in SP Mode 5508-004 Low Call Mode. The default setting of SP
Mode 5508-004 Low Call Mode is 1: Reduced Mode.
There are three types of CC calls as follows.
CC Code
CC 101
CC 201
CC 202

Definition
When paper jams are detected five times consecutively without
completing any copy job, a CC101 is automatically generated.
When a paper jam or an original jam condition is not reset for 15
minutes, a CC201 is automatically generated.
When a cover is kept open for 15 minutes, a CC202 is automatically
generated.

1.6 ALARM CALL

Alarm Calls
There are 6 types of Alarm Calls as follows:
Type
PM
Original Count

SC

Jam

Toner Collection
Oil End

Definition
When the PM counter reaches the value specified by SP Mode 5513001, a PM Alarm Call is automatically generated.
An original count Alarm Call is automatically generated after the total
number of originals specified by SP Mode 5513-002 goes through the
ARDF.
When SC Alarm counter reaches 5 times, an SC Alarm Call is
automatically generated. The SC Alarm counter counts the number of
SCs and it decreases when SC does not occur for a specified number of
copies.
When Jam Alarm counter reaches 10 times, a Jam Alarm Call is
automatically generated. The Jam Alarm counter counts the number of
paper jam and it decreases when paper jam does not occur for a
specified number of copies.
When the toner overflow sensor detects the toner overflow condition, a
Toner Collection Alarm Call is automatically generated.
When the oil end sensor detects the oil end condition, an Oil End Alarm
Call is automatically generated.

APPENDIX-5

READ ITEMS

18 September 2002

1.7 READ ITEMS

The following table shows the major read items.
Item
Paper end
Toner end
Staple end
Toner near end
Door open
Paper jam location
Machine condition
Tray paper size information
SC information
System configuration
Total paper jams counter
Total original jams counter
Total jams by location
Total original jams by location
Total jams by location
Total jams by paper size
Paper jam history
Original jam history
Total number of scanning
Total copy counter
Total FAX counter
Total print counter
Total development counter
Total copies by paper size
Total copies by paper type
Total copies by paper tray
ADF Total Counter; SP7-205-1
Staple Counter; SP7-206-001
Total Copies by Reproduction Ratio

Item
Total Copies by Copy Mode
Total Jobs by Copy/Original
Document Server: Scan Counter; SP7-320-1
Document Server: Total Originals by Size
Doc Server-Total Jobs by Mode
Doc Server-Total Jobs by Page No.
Doc Server-Total Jobs by File No.
Doc Server-Total Jobs by P/O
Doc Server-Total Prints by Mode
PM Alarm Counter (k): Development
FAX: Total Number of Tx
FAX: Total Number of Rx
Main Motor Operation Time (h); SP7-001-1
Total SC Counter; SP7-401-001
SC Counter by type
Charge Bias
Development Bias
Temperature Humidity: Temperature
Environment Charge
Toner Information: M-Model ID; SP3-925-1
Toner Information: C-Model ID; SP3-926-1
Toner Information: Y-Model ID; SP3-927-1
Toner Information: Bk-Model ID; SP3-928-1
PM Parts Counter
Replace Counter
Process Control Counter; SP7-908-1
Process Error Log
Printer: Bit Switch 1
Printer: Bit Switch 2

APPENDIX-6

18 September 2002

READ AND WRITE ITEMS

1.8 READ AND WRITE ITEMS

The following table shows the major read and write items.
Item
Lead Edge Registration Adjust.: SP1-001
Side-to-Side Registration Adjust.: SP1-002
Paper Buckle Adjustment: SP1-003
Charge Bias Adjust.: SP2-001
Magnification Adjustment: SP2-100
Trim Adjustment: SP2-101
Development Bias Adjustment: SP2-201
Toner End Set; SP2-213-001
Paper Transfer Current Change Position: SP2322
Charge Cleaning Interval; SP2-801-001
Environment Control: ON/OFF; SP2-901-001
Process Control Interval; SP3-003-001
Environment Change: SP3-004
Doctor Roller Reverse Rotation Interval: SP3910
Lubrication Cleaning Time; SP3-920-001
Scanner Sub Scan Magnification; SP4-008001
Scanner Side-to-side Registration; SP4-011001
Paper Tray Priority: Copier; UP Mode
Auto Paper Select Priority; UP Mode
Panel Tone; UP Mode
Magnification Setting: Enlarge; UP Mode
Copy Count Display; UP Mode
Paper Type: Tray 1; UP Mode
Paper Type: Tray 2; UP Mode
Paper Type: Tray 3; UP Mode
Paper Type: Tray 4; UP Mode
Paper Type: By-pass Tray; UP Mode
Max. Copy Quantity; UP Mode
System Reset Timer; UP Mode
Copier Auto Reset Timer; UP Mode
Panel Off Timer; UP Mode
Energy Saver Timer; UP Mode

Item
Auto Tray Switching; UP Mode
A3/DLT Double Count; SP5-104-001
Margin Adjustment; UP Mode
Add Margin in Repeat Image; UP Mode
Center Erase Adjustment; UP Mode
1->2 Duplex Auto Margin Adjust.: Front/Rear;
UP Mode
1->2 Duplex Auto Margin Adjust.: Lead/Trail;
UP Mode
Cover Sheet: 2 Sided Mode Setting; UP Mode
Disable Copying; SP5-118-001
Set Time SP5-302-0011/UP Mode
Auto OFF Set; SP5-305-001
Auto OFF Timer; SP5-305-002/UP Mode
PM Alarm Level (k); SP5-501-001
Jam Alarm Level: SP5-504-001
Error (SC) Alarm; SP5-505-001
CC Call Setting: CC201 ON/OFF; SP5-508001
CC Call Setting: CC101 ON/OFF; SP5-508002
CC Call Setting: CC202 ON/OFF; SP5-508003
CC Call Setting: CC Call Screening ON/OFF;
SP5-508-004
CC Call Setting: CC201 Interval; SP5-508-011
CC Call Setting: CC101 Frequency; SP5-508012
CC Call Setting: CC202 Interval; SP5-508-013
CC Call Setting: CC201 Beeper ON/OFF; SP5508-021
CC Call Setting: CC101 Manual Call ON/OFF;
SP5-508-022
CC Call Setting: CC202 Manual Call ON/OFF;
SP5-508-023
Serial Number Setting; SP5-811-001
ID2 Setting
Service Phone Number Setting; SP5-812-001
SADF Auto Reset; UP Mode
Auto Sort Mode; UP Mode
Staple Position Adjustment; SP6-050-001

APPENDIX-7

EXECUTE ITEMS

18 September 2002

1.9 EXECUTE ITEMS

Item
Forced Toner Supply: Bk; SP2-208-001
Forced Toner Supply: C; SP2-208-002
Forced Toner Supply: M; SP2-208-003
Forced Toner Supply: Y; SP2-208-004
Forced Toner Supply: All Color; SP2-208-005
Charger Cleaning; SP2-802-001
OPC Lubricant Mode; SP2-940-001
Forced Process Control; SP3-001-001
Memory All Clear; SP5-801-001
SC Reset (Except Level A)
PM Counter Reset; SP7-804-001
SC/Jam Counter Reset; SP7-807-001

Item
Counters Reset (Except Total Counter);
SP7-808-001
Copy Counters Reset; SP7-848-001
ADF Counter Reset; SP7-811-001
Copy Counter Reset: Tray 1; SP7-816-001
Copy Counter Reset: Tray 2; SP7-816-002
Copy Counter Reset: Tray 3; SP7-816-003
Copy Counter Reset: Tray 4; SP7-816-004
Copy Counter Reset: By-pass; Tray SP7816-005
Copy Counter Reset: Duplex; SP7-816-006
Copy Counter Reset: Magnification; SP7822-001
Copy Counter Reset: Copy Mode; SP7-837001
Counter Reset: Total Jobs by C/O; SP7838-001

1.10 JAM HISTORY

The jam history is read as shown below.

The last 5 digits of the total counter

value when the jam occurred
Paper Size
Jam Condition
B051X903.WMF

APPENDIX-8

18 September 2002

CODE TABLE

1.11 CODE TABLE

1.11.1 JAM CONDITION
Copier
Code
01
03
04
05
06
07
08
09
0A
0C
0D
0E
0F
10
11
12
13
14
17
28
29
3A
3B
3C
3D
3F
40
41
42
43
44
45
46
49
64
65
67
68
69
6B
6C
6D
6E

Meaning
Jams at power on.
Paper non feed (from paper tray 1)
Paper non feed (from paper tray 2)
Paper non feed (from paper tray 3 or LCT)
Paper non feed (from paper tray 4)
Paper non feed (from By-pass tray)
Paper does not reach the upper paper sensor
Paper does not reach the lower paper sensor
Paper does not reach the upper relay sensor
Paper does not reach the registration sensor (from paper tray)
Paper does not reach the registration sensor (from duplex unit)
Paper does not reach the fusing exit sensor
Paper does not reach the interchange exit sensor
Paper does not reach the paper exit sensor
Paper does not reach the bridge exit sensor
Paper does not reach the bridge relay sensor
Paper does not reach the duplex entrance sensor (front page)
Paper does not reach the duplex entrance sensor (rear page)
Paper does not reach the duplex exit sensor
Paper does not reach the finisher entrance sensor (for 500-Finisher)
Paper does not reach the finisher exit sensor (for 500-Finisher)
Paper caught at the upper paper sensor
Paper caught at the lower paper sensor
Paper caught at the upper relay sensor
Paper caught at the lower relay sensor
Paper caught at the registration sensor.
Paper caught at the fusing exit sensor.
Paper caught at the interchange exit sensor.
Paper caught at the paper exit sensor
Paper caught at the bridge exit sensor
Paper caught at the bridge relay sensor
Paper caught at the duplex entrance sensor (front page)
Paper caught at the duplex entrance sensor (rear page)
Paper caught at the duplex exit sensor
Paper caught at the finisher entrance sensor
Paper caught at the finisher exit sensor
Paper does not reach the finisher staple tray paper sensor.
The finisher stack feed out belt H.P sensor does not turn on.
Finisher paper taking out error (for 1000 Finisher)
Finisher drive error
Finisher tray lift error
Finisher jogger drive error
Finisher tray shift drive error

APPENDIX-9

CODE TABLE
Code
6F
70
72
73

18 September 2002
Meaning

Finisher staple error

Finisher stack feed-out error
Finisher feed out error
Finisher no response

Document Feeder
Code
01
05
06
07
55
56
57

Meaning
Jam at power on.
Original does not reach the registration sensor.
Original does not reach the original exit sensor.
Original does not reach the original reverse sensor.
Original caught at the registration sensor.
Original caught at the original exit sensor.
Original caught at the original reverse sensor.

1.11.2 PAPER SIZE

Code
05
06
07
0E
0F
11
12
24
26
2C
84
85

Paper Size
A4 sideways
A5 sideways
A6 sideways
B5 sideways
B6 sideways
Prepaid reply post card sideways
Post card sideways
8.5" x 14" sideways
8.5" x 11" sideways
8.5" x 5.5" sideways
A3
A4 lengthwise

Code
86
87
8D
8E
8F
91
92
A0
A4
A6
AC

APPENDIX-10

Paper Size
A5 lengthwise
A6 lengthwise
B4
B5 lengthwise
B6 lengthwise
Prepaid reply post card lengthwise
Post card lengthwise
11" x 17"
8.5" x 14" lengthwise
8.5" x 11" lengthwise
8.5" x 5.5" lengthwise

18 September 2002

OTHERS

1.12 OTHERS
1.12.1 SC630 [RDS COMMUNICATION ERROR]
Frequent occurrence of SC630 indicates a problem in the customers
communication line or line adapter. To maintain the communications environment
in good working order, it is necessary to make planned inspections periodically.

1.12.2 PM PROCEDURE OR OTHER MAINTENANCE

Before beginning PM or other maintenance procedures, SP5816-002 should be set
to Start. This will disable the RSS function. When maintenance is completed,
SP5816-002 should be set to End. This will re-enable the RSS function.
NOTE: The RSS function will remain disabled for four hours. Therefore, if
maintenance for longer than four hours is required, SP5816-002 should be
set to Start again to disable RDS.

APPENDIX-11