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MBA COMMERCIAL REAL ESTATE/MULTIFAMILY FINANCE

COMMERCIAL/MULTIFAMILY
MORTGAGE SERVICER RANKINGS

Year-end 2013
13443

2014 Mortgage Bankers Association (MBA).


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13443

MBA COMMERCIAL REAL ESTATE/MULTIFAMILY FINANCE

COMMERCIAL/MULTIFAMILY
MORTGAGE SERVICER RANKINGS

Year-end 2013

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
TOTAL LOANS

Rank

Company

Amount
($ millions)

Number
of loans

Avg. Loan
Size ($m)

Wells Fargo Bank

$434,375

33,354

$13.0

PNC Real Estate / Midland Loan Services

$369,577

33,865

$10.9

3
4

Berkadia Commercial Mortgage LLC


KeyBank National Association

$235,374
$169,745

28,180
16,684

$8.4
$10.2

GEMSA Loan Services, L.P.

$95,588

6,142

$15.6

6
7

Prudential Asset Resources


NorthMarq Capital

$73,313
$42,036

5,128
5,625

$14.3
$7.5

Walker & Dunlop, LLC

$38,937

4,297

$9.1

MetLife

$34,398

598

$57.5

10
11

HFF, L.P.
Grandbridge Real Estate Capital

$33,052
$28,529

2,270
5,094

$14.6
$5.6

12

Berkeley Point Capital, LLC

$26,556

1,829

$14.5

13
14

Trimont Real Estate Advisors


Northwestern Mutual

$25,258
$25,177

1,613
614

$15.7
$41.0

15

New York Life Investments

$23,242

619

$37.5

16

Cohen Financial/Pillar Finance

$23,063

3,517

$6.6

17
18

Principal Global Investors


Red Mortgage Capital, LLC

$22,778
$17,677

2,872
1,916

$7.9
$9.2

19

C-III Asset Management

$16,033

2,256

$7.1

20
21

Manulife Financial / John Hancock


HSBC Bank USA, NA

$15,032
$14,158

1,199
973

$12.5
$14.6

22

Aviva USA (now Athene Life & Annuity Company)

$14,103

n.a.

23

Greystone

$13,808

3,223

$4.3

24
25

Centerline Capital Group


M&T Realty Capital Corporation

$12,712
$11,761

2,100
1,046

$6.1
$11.2

26

Q10 Capital LLC

$11,476

3,915

$2.9

27
28

Bank of America, NA
Situs

$11,068
$10,972

3,510
864

$3.2
$12.7

n.a.

29

Beech Street Capital

$10,855

913

$11.9

30

Pacific Life Insurance Company

$9,636

607

$15.9

31
32

ING Investment Management LLC


Nationwide Life Insurance Company

$9,321
$9,268

1,219
1,141

$7.6
$8.1

33

Oak Grove Capital

$8,875

1,265

$7.0

34
35

Aegon USA Realty Advisors, LLC


StanCorp Mortgage Investors, LLC

$8,731
$8,539

1,218
6,532

$7.2
$1.3

36

Newmark Realty Capital, Inc. - SAM Member

$7,510

976

$7.7

37

Thrivent Financial for Lutherans

$7,308

3,002

$2.4

38
39

Lincoln National Corporation


Bellwether Enterprise Real Estate Capital LLC

$7,200
$6,260

1,226
1,364

$5.9
$4.6

40

Genworth

$6,162

1,600

$3.9

41
42

State Farm Life Insurance Company


NCB, FSB

$5,810
$5,746

604
4,040

$9.6
$1.4

43

Protective Life Insurance Company

$5,535

1,954

$2.8

44

Essex Financial Services LLC

$5,266

921

$5.7

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
TOTAL LOANS

Rank

Company

Amount
($ millions)

Number
of loans

Avg. Loan
Size ($m)

45

AmeriSphere Multifamily Finance, LLC

$4,977

493

46

Heartland Bank

$4,763

748

$10.1
$6.4

47
48

Jones Lang LaSalle


Pacific Southwest Realty Services - SAM Member

$4,567
$4,083

243
840

$18.8
$4.9

49

Oppenheimer Multifamily Housing & Healthcare Finance, Inc.

$4,046

470

$8.6

50
51

Lancaster Pollard Mortgage Company


Symetra

$3,528
$3,457

696
1,423

$5.1
$2.4

52

ColumbiaNational Real Estate Finance, LLC

$3,377

355

$9.5

53

P/R Mortgage & Investment Corp.

$3,282

646

$5.1

54
55

Dougherty Mortgage LLC


Barry S. Slatt Mortgage Company

$2,904
$2,620

363
1,035

$8.0
$2.5

56

American Equity Investment Life Insurance Company

$2,608

1,052

$2.5

57
58

RiverSource Life Insurance Company


Capital Funding, LLC

$2,564
$2,369

870
379

$2.9
$6.3

59

40|86 Mortgage Capital

$1,871

346

$5.4

60

OneAmerica Financial Partners

$1,765

541

$3.3

61
62

Bernard Financial Servicing Group - SAM Member


Medalist Capital, Inc.

$1,666
$1,666

314
377

$5.3
$4.4

63

Sunrise Mortgage & Investment Company

$1,660

925

$1.8

64
65

NBS Financial Services - SAM Member


BNY Mellon

$1,620
$1,614

364
219

$4.5
$7.4
$13.4

66

Dougherty Funding LLC

$1,530

114

67

Capital Advisors, Inc.

$1,506

421

$3.6

68
69

Johnson Capital Group, Inc.


Goedecke & Co., LLC

$1,457
$1,390

168
146

$8.7
$9.5

70

Members Capital Advisors

$1,369

322

$4.3

71
72

Gershman Mortgage
George Elkins Mortgage Banking

$1,367
$1,364

184
438

$7.4
$3.1

73

Capital Crossing Servicing Company

$1,204

1,126

$1.1

74

HomeStreet Bank Commercial Real Estate

$1,115

325

$3.4

75
76

Colliers International New England, LLC - SAM Member


Waterstone Asset Management

$1,082
$1,050

103
367

$10.5
$2.9

77

Keystone Mortgage

$1,018

300

$3.4

78
79

Morris, Smith and Feyh, Incorporated


Thomas D Wood and Company - SAM Member

$944
$920

169
478

$5.6
$1.9

80

Glacier Real Estate Finance, Inc.

$811

238

$3.4

81

CBRE HMF, Inc.

$803

60

$13.4

82
83

Intervest Mortgage
American Real Estate Capital

$774
$718

251
37

$3.1
$19.4

84

Canyon Capital Realty Advisors

$667

24

$27.8

85
86

Rockbridge Capital LLC


Colliers International - Atlanta - SAM Member

$639
$596

60
159

$10.7
$3.7

87

Bethpage Federal Credit Union

$582

268

$2.2

88

Venture Mortgage Corporation - SAM Member

$555

220

$2.5

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
TOTAL LOANS

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

89

Guardian Life Insurance Company

$546

76

$7.2

90

Pace Financial Group

$468

55

$8.5

91
92

Great-West Financial
Rockhall Funding Corp.

$460
$409

52
34

$8.8
$12.0

93

First Housing Development Corporation of Florida, Inc.

$383

76

$5.0

94
95

Holliday American Mortgage - SAM Member


Eustis Commercial Mortgage Corporation - SAM Member

$332
$325

162
74

$2.0
$4.4

96

Western Capital Realty Advisors - SAM Member

$320

54

$5.9

97

Bonneville Multifamily Capital

$309

186

$1.7

98
99

Innovative Capital Advisors, LLC


Ziegler Financing Corporation

$263
$257

223
38

$1.2
$6.8

100

Terrix Financial Corporation

$250

134

$1.9

101
102

Directed Capital
Ameritas Investment Partners

$232
$221

30
221

$7.7
$1.0

103

Boston Mutual Life Insurance Company

$206

186

$1.1

104

RoundPoint Mortgage Servicing Corporation

$196

1,207

$0.2

105
106

One Nevada Credit Union


Allstate Investments

$58
$16

64
3

$0.9
$5.4

107

Royal Neighbors of America

$2

$1.2

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
CMBS, CDO or other ABS Loans

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

Wells Fargo Bank

$327,148

22,259

$14.7

PNC Real Estate / Midland Loan Services

$133,398

9,769

$13.7

3
4

KeyBank National Association


Berkadia Commercial Mortgage LLC

$110,323
$75,782

8,715
8,745

$12.7
$8.7

HFF, L.P.

$14,540

865

$16.8

6
7

Principal Global Investors


Prudential Asset Resources

$9,161
$8,675

1,061
777

$8.6
$11.2

NorthMarq Capital

$5,514

598

$9.2

GEMSA Loan Services, L.P.

$4,710

644

$7.3

Aviva USA (now Athene Life & Annuity Company)


Grandbridge Real Estate Capital

$4,641
$3,627

n.a.
619

n.a.
$5.9

10
11
12

NCB, FSB

$1,744

736

$2.4

13
14

Nationwide Life Insurance Company


BNY Mellon

$1,681
$1,614

188
219

$8.9
$7.4

15

Situs

$1,433

186

$7.7

16

Newmark Realty Capital, Inc. - SAM Member

$1,404

105

$13.4

17
18

Bernard Financial Servicing Group - SAM Member


Waterstone Asset Management

$1,126
$1,050

109
367

$10.3
$2.9

19

C-III Asset Management

$1,019

76

$13.4

20
21

Pacific Life Insurance Company


Cohen Financial/Pillar Finance

$967
$847

263
331

$3.7
$2.6
$10.5

22

ColumbiaNational Real Estate Finance, LLC

$797

76

23

Bank of America, NA

$774

96

$8.1

24
25

Protective Life Insurance Company


Pacific Southwest Realty Services - SAM Member

$628
$588

224
91

$2.8
$6.5

26

Jones Lang LaSalle

$492

13

$37.8

27
28

Capital Crossing Servicing Company


Goedecke & Co., LLC

$471
$460

709
25

$0.7
$18.4

29

Q10 Capital LLC

$453

57

$7.9

30

M&T Realty Capital Corporation

$433

18

$24.1

31
32

Walker & Dunlop, LLC


Barry S. Slatt Mortgage Company

$418
$243

38
37

$11.0
$6.6

33

Ameritas Investment Partners

$221

221

$1.0

34
35

Pace Financial Group


Trimont Real Estate Advisors

$219
$155

28
1

$7.8
$155.0

36

Bellwether Enterprise Real Estate Capital LLC

$138

13

$10.6

37

Western Capital Realty Advisors - SAM Member

$112

14

$8.0

38
39

Manulife Financial / John Hancock


Venture Mortgage Corporation - SAM Member

$82
$57

18
15

$4.6
$3.8

40

Glacier Real Estate Finance, Inc.

$54

10

$5.4

41
42

Morris, Smith and Feyh, Incorporated


Berkeley Point Capital, LLC

$44
$38

9
3

$4.9
$12.6

43

Beech Street Capital

$23

$5.8

44

NBS Financial Services - SAM Member

$20

$9.8

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
CMBS, CDO or other ABS Loans

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

45

Eustis Commercial Mortgage Corporation - SAM Member

$14

46

Holliday American Mortgage - SAM Member

$7

$6.8
$3.7

47

Colliers International - Atlanta - SAM Member

$7

$3.6

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
Commercial Bank/Savings Institution Loans

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

PNC Real Estate / Midland Loan Services

$37,100

4,347

KeyBank National Association

$18,919

5,464

$8.5
$3.5

3
4

Trimont Real Estate Advisors


HSBC Bank USA, NA

$14,564
$11,542

554
717

$26.3
$16.1

Bank of America, NA

$1,583

1,454

$1.1

6
7

Dougherty Funding LLC


Berkadia Commercial Mortgage LLC

$1,530
$1,526

114
102

$13.4
$15.0

NCB, FSB

$642

1,968

$0.3

Wells Fargo Bank

$594

11

$52.7

HFF, L.P.
Grandbridge Real Estate Capital

$525
$458

15
50

$35.0
$9.2

10
11
12

HomeStreet Bank Commercial Real Estate

$344

94

$3.7

13
14

P/R Mortgage & Investment Corp.


State Farm Life Insurance Company

$250
$176

61
18

$4.1
$9.8

15

Rockbridge Capital LLC

$111

$18.5

16

Situs

$100

11

$9.1

17
18

Principal Global Investors


Q10 Capital LLC

$99
$42

10
2

$9.9
$21.0

19

Berkeley Point Capital, LLC

$21

$5.3

20
21

RoundPoint Mortgage Servicing Corporation


Capital Funding, LLC

$18
$5

176
1

$0.1
$5.0

22

Keystone Mortgage

$3

$0.8

23

Centerline Capital Group

$1

$0.2

24

Pacific Southwest Realty Services - SAM Member

$0

$0.2

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
Credit Company, Pension Funds, REITs, Investment Funds Loans

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

PNC Real Estate / Midland Loan Services

$24,501

6,711

$3.7

GEMSA Loan Services, L.P.

$22,821

1,621

$14.1

3
4

Situs
Trimont Real Estate Advisors

$8,546
$7,507

517
944

$16.5
$8.0

Cohen Financial/Pillar Finance

$3,140

1,236

$2.5

6
7

C-III Asset Management


Prudential Asset Resources

$2,414
$1,299

111
266

$21.7
$4.9

NorthMarq Capital

$1,102

114

$9.7

Wells Fargo Bank

$995

44

$22.6

Capital Crossing Servicing Company


Canyon Capital Realty Advisors

$733
$667

417
24

$1.8
$27.8

10
11
12

Principal Global Investors

$331

18

$18.4

13
14

New York Life Investments


Bank of America, NA

$304
$301

5
6

$60.7
$50.1

15

Directed Capital

$201

27

$7.4

16

HFF, L.P.

$140

31

$4.5

17
18

Keystone Mortgage
Q10 Capital LLC

$77
$70

7
44

$11.0
$1.6

19

Bellwether Enterprise Real Estate Capital LLC

$24

$23.6

20

Barry S. Slatt Mortgage Company

$3

$2.7

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
Fannie Mae & Freddie Mac Loans

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

PNC Real Estate / Midland Loan Services

$87,266

8,301

Wells Fargo Bank

$72,426

7,646

$10.5
$9.5

3
4

KeyBank National Association


GEMSA Loan Services, L.P.

$33,386
$31,207

2,126
1,747

$15.7
$17.9

Walker & Dunlop, LLC

$29,625

3,193

$9.3

6
7

Berkeley Point Capital, LLC


Berkadia Commercial Mortgage LLC

$25,276
$19,513

1,697
1,860

$14.9
$10.5

NorthMarq Capital

$15,694

1,687

$9.3

Prudential Asset Resources

$14,865

945

$15.7

10
11

C-III Asset Management


Centerline Capital Group

$12,470
$12,469

2,048
2,048

$6.1
$6.1

12

Grandbridge Real Estate Capital

$10,697

1,028

$10.4

13
14

Beech Street Capital


Red Mortgage Capital, LLC

$10,332
$10,290

852
873

$12.1
$11.8
$10.7

15

M&T Realty Capital Corporation

$9,806

914

16

Greystone

$8,223

2,634

$3.1

17
18

Oak Grove Capital


AmeriSphere Multifamily Finance, LLC

$7,014
$4,393

1,039
436

$6.8
$10.1

19

Jones Lang LaSalle

$3,765

219

$17.2

20
21

NCB, FSB
HFF, L.P.

$3,331
$2,806

1,331
176

$2.5
$15.9
$10.2

22

HSBC Bank USA, NA

$2,616

256

23

Cohen Financial/Pillar Finance

$2,427

266

$9.1

24
25

Bellwether Enterprise Real Estate Capital LLC


HomeStreet Bank Commercial Real Estate

$1,411
$722

318
214

$4.4
$3.4

26

Dougherty Mortgage LLC

$652

153

$4.3

27
28

ColumbiaNational Real Estate Finance, LLC


Trimont Real Estate Advisors

$345
$231

31
38

$11.1
$6.1

29

Q10 Capital LLC

$90

16

$5.6

30

Lancaster Pollard Mortgage Company

$77

18

$4.3

31
32

Bank of America, NA
Principal Global Investors

$56
$30

20
26

$2.8
$1.1

33

Eustis Commercial Mortgage Corporation - SAM Member

$27

$5.4

34
35

RoundPoint Mortgage Servicing Corporation


P/R Mortgage & Investment Corp.

$22
$15

128
14

$0.2
$1.1

36

Bernard Financial Servicing Group - SAM Member

$15

$7.5

37

Pace Financial Group

$11

$11.0

38
39

Lincoln National Corporation


Manulife Financial / John Hancock

$5
$1

5
1

$1.1
$1.0

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
FHA & Ginnie Mae Loans

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

Prudential Asset Resources

$9,911

669

PNC Real Estate / Midland Loan Services

$9,773

1,559

$14.8
$6.3

3
4

Berkadia Commercial Mortgage LLC


Wells Fargo Bank

$7,845
$7,714

1,827
1,030

$4.3
$7.5

Red Mortgage Capital, LLC

$7,289

1,023

$7.1

6
7

Walker & Dunlop, LLC


Heartland Bank

$5,044
$4,763

595
748

$8.5
$6.4
$9.8

Greystone

$4,703

479

Aviva USA (now Athene Life & Annuity Company)

$4,148

n.a.

Oppenheimer Multifamily Housing & Healthcare Finance, Inc.


Lancaster Pollard Mortgage Company

$4,046
$3,333

470
599

10
11

n.a.
$8.6
$5.6

12

P/R Mortgage & Investment Corp.

$2,992

531

$5.6

13
14

Capital Funding, LLC


Dougherty Mortgage LLC

$2,263
$2,244

370
207

$6.1
$10.8

15

Oak Grove Capital

$1,820

219

$8.3

16

KeyBank National Association

$1,550

168

$9.2

17
18

Gershman Mortgage
M&T Realty Capital Corporation

$1,367
$1,228

184
91

$7.4
$13.5

19

Berkeley Point Capital, LLC

$1,221

125

$9.8

20
21

Bellwether Enterprise Real Estate Capital LLC


CBRE HMF, Inc.

$816
$803

161
60

$5.1
$13.4

22

Cohen Financial/Pillar Finance

$752

156

$4.8

23

Grandbridge Real Estate Capital

$708

128

$5.5

24
25

NorthMarq Capital
AmeriSphere Multifamily Finance, LLC

$584
$584

57
57

$10.2
$10.2

26

Johnson Capital Group, Inc.

$519

69

$7.5

27
28

Beech Street Capital


Rockhall Funding Corp.

$501
$409

57
34

$8.8
$12.0

29

First Housing Development Corporation of Florida, Inc.

$368

67

$5.5

30

ColumbiaNational Real Estate Finance, LLC

$314

22

$14.3

31
32

Bonneville Multifamily Capital


Ziegler Financing Corporation

$309
$257

186
38

$1.7
$6.8

33

Centerline Capital Group

$111

25

$4.4

34
35

NCB, FSB
Q10 Capital LLC

$6
$4

2
2

$2.9
$2.0

36

Bank of America, NA

$2

$1.9

37

RoundPoint Mortgage Servicing Corporation

$1

$0.1

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
Life Insurance Companies Loans

Rank

Company

Amount
($ millions)

Number
of loans

Avg. Loan
Size ($m)

Prudential Asset Resources

$38,537

2,453

$15.7

GEMSA Loan Services, L.P.

$36,461

2,083

$17.5

3
4

MetLife
PNC Real Estate / Midland Loan Services

$34,398
$32,050

598
1,253

$57.5
$25.6

Northwestern Mutual

$25,177

614

$41.0

6
7

New York Life Investments


NorthMarq Capital

$22,877
$19,142

612
3,169

$37.4
$6.0

HFF, L.P.

$15,041

1,183

$12.7

Manulife Financial / John Hancock

$14,949

1,180

$12.7

10
11

Principal Global Investors


Grandbridge Real Estate Capital

$13,155
$12,008

1,756
3,026

$7.5
$4.0

12

Q10 Capital LLC

$10,777

3,700

$2.9

13
14

ING Investment Management LLC


Cohen Financial/Pillar Finance

$9,321
$9,186

1,219
1,492

$7.6
$6.2

15

Aegon USA Realty Advisors, LLC

$8,718

1,216

$7.2

16

StanCorp Mortgage Investors, LLC

$8,539

6,532

$1.3

17
18

Pacific Life Insurance Company


Nationwide Life Insurance Company

$8,341
$7,588

156
953

$53.5
$8.0

19

Thrivent Financial for Lutherans

$7,308

3,002

$2.4

20
21

Lincoln National Corporation


Berkadia Commercial Mortgage LLC

$7,194
$6,619

1,221
1,251

$5.9
$5.3

22

Genworth

$6,162

1,600

$3.9

23

Newmark Realty Capital, Inc. - SAM Member

$6,106

871

$7.0

24
25

Bank of America, NA
State Farm Life Insurance Company

$5,972
$5,634

1,543
586

$3.9
$9.6

26

Aviva USA (now Athene Life & Annuity Company)

$5,314

933

$5.7

27
28

Essex Financial Services LLC


Protective Life Insurance Company

$5,266
$4,907

921
1,730

$5.7
$2.8

29

Walker & Dunlop, LLC

$3,610

438

$8.2

30

Pacific Southwest Realty Services - SAM Member

$3,489

747

$4.7

31
32

Bellwether Enterprise Real Estate Capital LLC


Symetra

$3,482
$3,457

781
1,423

$4.5
$2.4

33

Trimont Real Estate Advisors

$2,801

76

$36.9

34
35

American Equity Investment Life Insurance Company


RiverSource Life Insurance Company

$2,608
$2,564

1,052
870

$2.5
$2.9

36

Barry S. Slatt Mortgage Company

$2,340

982

$2.4

37

40|86 Mortgage Capital

$1,871

346

$5.4

38
39

OneAmerica Financial Partners


Medalist Capital, Inc.

$1,765
$1,666

541
377

$3.3
$4.4

40

Sunrise Mortgage & Investment Company

$1,660

925

$1.8

41
42

NBS Financial Services - SAM Member


Capital Advisors, Inc.

$1,600
$1,506

362
421

$4.4
$3.6

43

ColumbiaNational Real Estate Finance, LLC

$1,443

153

$9.4

44

Members Capital Advisors

$1,369

322

$4.3

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
Life Insurance Companies Loans

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

45

George Elkins Mortgage Banking

$1,364

438

$3.1

46

Colliers International New England, LLC - SAM Member

$1,082

103

$10.5

47
48

KeyBank National Association


Keystone Mortgage

$963
$937

109
289

$8.8
$3.2

49

Goedecke & Co., LLC

$930

121

$7.7

50
51

Thomas D Wood and Company - SAM Member


Morris, Smith and Feyh, Incorporated

$920
$900

478
160

$1.9
$5.6

52

Situs

$893

150

$6.0

53

Intervest Mortgage

$774

251

$3.1

54
55

Glacier Real Estate Finance, Inc.


American Real Estate Capital

$757
$718

228
37

$3.3
$19.4

56

Colliers International - Atlanta - SAM Member

$588

157

$3.7

57
58

Guardian Life Insurance Company


Rockbridge Capital LLC

$546
$510

76
51

$7.2
$10.0

59

Venture Mortgage Corporation - SAM Member

$498

205

$2.4

60

Bernard Financial Servicing Group - SAM Member

$464

192

$2.4

61
62

Great-West Financial
Holliday American Mortgage - SAM Member

$460
$325

52
160

$8.8
$2.0

63

Jones Lang LaSalle

$310

11

$28.2

64
65

Eustis Commercial Mortgage Corporation - SAM Member


Wells Fargo Bank

$284
$274

67
9

$4.2
$29.8

66

Innovative Capital Advisors, LLC

$263

223

$1.2

67

Terrix Financial Corporation

$250

134

$1.9

68
69

Pace Financial Group


Western Capital Realty Advisors - SAM Member

$238
$208

26
40

$9.2
$5.2

70

Boston Mutual Life Insurance Company

$206

186

$1.1

71
72

HomeStreet Bank Commercial Real Estate


Allstate Investments

$49
$16

17
3

$2.9
$5.4

73

Directed Capital

$6

n.a.

74

Royal Neighbors of America

$2

$1.2

n.a.

75

NCB, FSB

$0

$0.1

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
Loans Held in Warehouse (not elsewhere classified)

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

Wells Fargo Bank

$17,083

839

$20.4

PNC Real Estate / Midland Loan Services

$5,947

364

$16.3

3
4

KeyBank National Association


Bank of America, NA

$4,604
$2,382

102
390

$45.1
$6.1

Johnson Capital Group, Inc.

$938

99

$9.5

6
7

Berkadia Commercial Mortgage LLC


GEMSA Loan Services, L.P.

$730
$389

51
47

$14.3
$8.3

Pacific Life Insurance Company

$309

178

$1.7

Walker & Dunlop, LLC

$180

$22.5

RoundPoint Mortgage Servicing Corporation


Centerline Capital Group

$155
$131

898
21

$0.2
$6.2

12

C-III Asset Management

$131

21

$6.2

13
14

Bernard Financial Servicing Group - SAM Member


Oak Grove Capital

$61
$41

11
7

$5.5
$5.9

10
11

15

Barry S. Slatt Mortgage Company

$34

15

$2.3

16

Prudential Asset Resources

$27

17

$1.6

17
18

Directed Capital
NCB, FSB

$25
$23

3
2

$8.3
$11.5

19

Rockbridge Capital LLC

$19

$6.2

20
21

P/R Mortgage & Investment Corp.


Dougherty Mortgage LLC

$13
$8

4
3

$3.3
$2.7

22

Pacific Southwest Realty Services - SAM Member

$6

$5.8

23

Principal Global Investors

$3

$2.5

24

Lancaster Pollard Mortgage Company

$2

$1.8

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Primary & Master Servicing
Other Loans

Rank

Company

Berkadia Commercial Mortgage LLC

PNC Real Estate / Midland Loan Services

3
4

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

$123,359

14,344

$8.6

$39,542

1,561

$25.3

Wells Fargo Bank


Cohen Financial/Pillar Finance

$8,141
$6,711

1,515
36

$5.4
$186.4

Grandbridge Real Estate Capital

$1,031

243

$4.2

6
7

Greystone
Bethpage Federal Credit Union

$882
$582

110
268

$8.0
$2.2

ColumbiaNational Real Estate Finance, LLC

$477

73

$6.5

Bellwether Enterprise Real Estate Capital LLC

$389

90

$4.3

M&T Realty Capital Corporation


Lancaster Pollard Mortgage Company

$294
$116

23
78

$12.8
$1.5

12

Capital Funding, LLC

$101

$12.6

13
14

Red Mortgage Capital, LLC


New York Life Investments

$99
$62

20
2

$4.9
$30.8

10
11

15

Walker & Dunlop, LLC

$60

25

$2.4

16

One Nevada Credit Union

$58

64

$0.9

17
18

Q10 Capital LLC


Pacific Life Insurance Company

$40
$19

94
10

$0.4
$1.9

19

First Housing Development Corporation of Florida, Inc.

$15

$1.7

20
21

Aegon USA Realty Advisors, LLC


P/R Mortgage & Investment Corp.

$13
$12

2
36

$6.5
$0.3

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Named Special Servicing
CMBS, CDO or other ABS Loans

Rank

Company

Amount
($ millions)

Number
of loans

Avg. Loan
Size ($m)

LNR Partners, LLC

$132,768

10,251

$13.0

CWCapital Asset Management LLC

$128,706

9,511

$13.5

3
4

C-III Asset Management


PNC Real Estate / Midland Loan Services

$120,224
$63,677

11,511
3,983

$10.4
$16.0

KeyBank National Association

$43,037

4,237

$10.2

6
7

Wells Fargo Bank


Situs

$32,766
$21,959

534
1,678

$61.4
$13.1

Strategic Asset Services

$10,200

131

$77.9

NorthStar

$6,914

282

$24.5

Aegon USA Realty Advisors, LLC


NCB, FSB

$1,918
$1,461

55
644

$34.9
$2.3

10
11
12

BNY Mellon

$1,325

135

$9.8

13
14

Pacific Life Insurance Company


Cohen Financial/Pillar Finance

$1,264
$814

255
864

$5.0
$0.9
$61.3

15

Trimont Real Estate Advisors

$675

11

16

Protective Life Insurance Company

$628

224

$2.8

17
18

Prudential Asset Resources


Capital Crossing Servicing Company

$517
$471

42
709

$12.3
$0.7

19

Berkadia Commercial Mortgage LLC

$250

1,302

$0.2

20
21

Waterstone Asset Management


Principal Global Investors

$144
$63

5
26

$28.8
$2.4

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
Total US Collateral
Total Named Special Servicing
TOTAL LOANS

Rank

Company

Amount
($ millions)

Avg. Loan
Size ($m)

Number
of loans

LNR Partners, LLC

$132,768

10,251

C-III Asset Management

$129,573

13,216

$13.0
$9.8

3
4

CWCapital Asset Management LLC


PNC Real Estate / Midland Loan Services

$129,064
$96,904

10,106
5,048

$12.8
$19.2

Prudential Asset Resources

$63,488

4,292

$14.8

6
7

Wells Fargo Bank


KeyBank National Association

$59,058
$43,037

3,048
4,237

$19.4
$10.2

MetLife

$34,398

598

$57.5

Northwestern Mutual

$25,177

614

$41.0

10
11

New York Life Investments


Situs

$22,947
$21,959

614
1,678

$37.4
$13.1

12

Cohen Financial/Pillar Finance

$17,698

3,266

$5.4

13
14

Principal Global Investors


Strategic Asset Services

$14,322
$10,200

1,843
131

$7.8
$77.9
$18.2

15

Pacific Life Insurance Company

$9,839

542

16

ING Investment Management LLC

$9,321

1,219

$7.6

17
18

StanCorp Mortgage Investors, LLC


NorthStar

$8,539
$6,914

6,532
282

$1.3
$24.5

19

Protective Life Insurance Company

$5,535

1,954

$2.8

20
21

NCB, FSB
American Equity Investment Life Insurance Company

$5,463
$2,608

3,948
1,052

$1.4
$2.5

22

RiverSource Life Insurance Company

$2,564

870

$2.9

23

Berkeley Point Capital, LLC

$2,089

73

$28.6

24
25

Aegon USA Realty Advisors, LLC


Trimont Real Estate Advisors

$2,038
$1,368

75
655

$27.2
$2.1

26

BNY Mellon

$1,325

135

$9.8

27
28

Capital Crossing Servicing Company


Ameritas Investment Partners

$1,250
$1,240

1,127
1,160

$1.1
$1.1

29

Bethpage Federal Credit Union

$582

268

$2.2

30

Great-West Financial

$460

52

$8.8

31
32

George Elkins Mortgage Banking


Berkadia Commercial Mortgage LLC

$412
$266

18
1,304

$22.9
$0.2

33

Directed Capital

$232

154

$1.5

34
35

State Farm Life Insurance Company


Waterstone Asset Management

$192
$144

15
5

$12.8
$28.8

36

Allstate Investments

$16

$5.4

Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes


as of December 31, 2013
C/MF Loans Secured by Collateral OUTSIDE the US
Total Primary & Master Servicing
TOTAL LOANS

Rank

Company

Amount
($ millions)

Number
of loans

Avg. Loan
Size ($m)

Situs

$28,197

423

$66.7

LNR Partners, LLC

$16,880

178

$94.8

3
4

GEMSA Loan Services, L.P.


Manulife Financial / John Hancock

$14,219
$7,294

489
1,302

$29.1
$5.6

PNC Real Estate / Midland Loan Services

$7,032

831

$8.5

6
7

MetLife
Trimont Real Estate Advisors

$6,841
$3,558

134
212

$51.1
$16.8

Berkadia Commercial Mortgage LLC

$2,639

65

$40.6

Prudential Asset Resources

$2,098

49

$42.8

Wells Fargo Bank


Pacific Life Insurance Company

$1,446
$452

3
15

$482.1
$30.1

10
11

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