Case study #7-10

Case Study 7
a. What systems would you propose that would serve the companys needs?
I would like to implement the use of a powerful software designed in monitoring the current
performance of various manufacturing units. This will ensure an efficient usage of time for
observing senior executives when it comes to analysis of reports and making conclusions for
planning and control. With this software, senior executives will no longer experience hardships
in monitoring the units performance.
b. Considering that the company already has CBIS installed, will you contemplate
complete overhaul of the systems or add functionalities of the existing systems? Justify your
line of action.
Yes. Through the use of CBIS, different kinds of systems would definitely be fixed. For example,
the usage of a systematized database, another kind of CBIS, would ensure an organized
collection of data gathered. Another CBIS would be a capable computer network that would
allow sharing of resources and information to other businesses with the help of
telecommunications and the internet. These kinds of CBIS would add functionalities to the
existing systems of this company.
c. Justify the requirement of a Chief Information Officer (CIO) in the context of the
given case.
CIOs leadership capabilities, business insight and strategic perspectives are some of the primary
requirements. It is now quite common for CIOs to be appointed from the business side of the
organization, especially if they have project management skills. In this particular case, resource
management is definitely important as you are trying to monitor the performance of each unit.
This involves the use of resources when manufacturing the products.
Case Study 8
a. Is it justified to say that digital systems are unreliable and carries enormous risks?
Not true. Digital systems can actually save time, money and update the service primarily because
it can store and analyze data and give results quickly. But before using a digital system, the user
should take proper training and also before the implementation of any digital system or software,
it should be checked properly and find out the fault. Therefore, a digital system can be reliable
and reduce the risks.
b. What counter measures should be put in place to minimize damages due to failure
of digital systems? Give your answer for each of the above three situations.
Situation 1
First we have to stop the financial transaction because of showing error. As soon as possible, we
have to find out the solution of error. Software should update and monitor regularly like routine
check system. Always keep the record manually and store data as a backup.
Situation 2

Ambulance service should keep backup software which will be automatically run if its shows
any problem with main software. That means if main software make any problem than backup
software will take over the main software. Also, communication system should be updated for
the ambulance service as per call capacity also monitor and check regularly its working
smoothly.
Situation 3
Because its new software so they should prepare about this kind of disaster. They should arrange
some way to give support the subscriber for the installation period which can be taken from the
other company or third party.
Case Study 9
a. What security loopholes come to the fore in the situation described? How can these
be plugged?
The security loopholes are: (1) SystemX transmitted all information by email but few computers
they had not changed their default e-mail passwords which were in the username, (2) Its a big
security loophole for the company, (3) Maximum computer dont have updated anti-virus, (4)
Local mail sever was open but it was running which is risky.
We can plug these situations by taking following action: (1) David should arrange to update all
the anti-virus software, (2) They should take necessary step to change all e-mail passwords
which were not change yet and also take appropriate step about the server.
b. What is the importance of a security budget in the context of the given situation?
In dealing with information security, the importance of security budget is highlighted because of
security issues. First of all, the reasonableness of the funds available to protect information is a
concept that management takes for granted. Another factor to be assessed is the contingency of
the investment. This criterion relates to the value of information, which varies over time with
variations in the market, company complexity, business strategy, business drivers, the use of
products, and services related to business.
Case Study 10
a. What are the business benefits of the web portal? Make a critical assessment.
The services and information offered via a web portal are designed for the specific class of user
in business. The web portal will reduce service costs. It should allow certain transactions to be
performed directly by the web user. The web portal will also increase service efficiency, as well
as decreasing costs, the ability to perform activities and access information at any time and with
immediate results will be welcomed by the portal user. It also creates a brand awareness and
loyalty. Finally, it will offer a rapid return on investment, compared to the investment in
developing an enterprise system, the cost of deploying a web portal is insignificant.
b. What is the importance of content management for enterprise web portals?
Content management involves creating or sourcing the appropriate articles, photos and videos for
your audience. Web portals act as a gateway to other websites. The content serves to generate
interest and viewers, and guides the user to the appropriate links for further information. Content

management allows for the updating and saving of all content that is published on a live Web
portal. Many use feeds that are imported from other websites or sources. This enables you to
back up your content regularly, which is good practice.
c. Can a small business develop and maintain such a portal? Why or why not?
Yes, any kinds of businesses can develop and maintain such a portal. Every business needs a
website today, but a static web site is not much better than posting a sign with hopes that
someone will see it and follow-up in finding you. With todays technology, even the
smallest business can easily obtain a dynamic, business class web site or portal, improving sales
and customer satisfaction.
Posted 2 years ago

Case Studies #4-6 : My Best Answers

Case 4 Building the IT Infrastructure
A. In the context of the given case, what managerial issues need to be addressed by Alfred? Why
is it important for managers to be tech savvy?
The managerial issues needed to be addressed by Alfred is information management. As managers, they
must become knowledgable with different kinds of information especially in the business setting. It is
important for managers to be tech savvy to become aware of the areas of concern and also to avoid any
attempts of deceit or unknown agenda that might ruin his business.
B. What is the importance of a systems consultant to an organization? What skills should he/she
possess?
The value of having a systems consultant in an organization is of great importance as they can provide an
expert opinion on a problem with an existing solution in order to create a design brief and specification for
a new, more appropriate solution. Whether upgrading your existing facility or designing from the ground
up, working with a systems consultant will in the end, lead to a more cost effective solution that actually
does what you need, the first time out.
Case 5 Reaching Out
A. How has technology helped companies like Rosenbluth deliver customized services?
Technology has helped Rosenbluth deliver customized service that the means and the modes of
communication became unlimited. Using of planes or trains will take about several days to acquire the
information. Time is no longer a constraint in communication because of technology. Also, in spreading
information, technology has made it faster, easier, and smarter.
B. Is it possible for small companies to adopt technology similar to Rosenbluths? Why or why
not? Justify.
Yes, it is possible for small companies to adopt this kind of technology because it is accessible to anyone.
Not only that it is quite affordable, but it enhances the practicability of a certain business. We all know that
technology has become an integral part of any business. Therefore, it has also become of the significant
factors that maximize an organizations profit.
C. What is the significance of Rosenbluths statement? Give your viewpoint.
The significance of the Rosenbluths statement is that it makes the communication endless. Through the
help of technology, the traditional way of connecting to people by using planes or trains which usually
takes time to acquire the message and then vice versa will be nerfed and replaced with the so called
instant messaging. It made e use of the companys time efficiently and effectively.

Case 6 IT Strategies
A. What are the business benefits and limitations of Rick Dalzells strategies?
Rick Dalzells strategies are somewhat inclined to reducing costs, saving money, and efficiency at work.
When a person gets hold of their savings, they are tempted to overspend and may risk losing everything,
including the profits they have made. Basically, Rick Dalzells strategies help the company to keep their
money safe and sound. They also want the people to help each other to economize the time and effort of
the company.
B. Why are business houses finding it difficult to keep costs down in spite of the fact
that technology is getting cheaper?
Technology may be getting cheaper, but having technology means that a company needs to pay
technology professionals to assist with and monitor that technology. Companies then cant just buy
technology once as they need to update the tecnology constantly which costs money.
Posted 2 years ago

Answers to Exercises of PDF#05

EXERCISE
1. Why is selecting computer hardware and software for the organization an
important management decision? What management, organization, and technology issues should
be considered when selecting computer hardware and software?
Because some computer hardwares and softwares are incapable of doing high quality services for the
organization. Therefore, an organization must decide wisely in choosing their computer hardwares and
softwares to ensure high quality services or products. Some of the technology issues to be considered
when selecting computer hardware and software is the skill advantage. We must consider the features
and benefits of these particular computer hardwares and softwares to see if it is appropriate for the
organizations business.
2. Should organizations use software service providers for all their software needs? Why or why
not? What management, organization, and technology factors should be considered when making
this decision?
Yes, in fact software service providers makes things easier and accessible for organizations. You only
have to ensure the advantages of the softwares computer programs. Some of the technology factors to
be considered when making this decision is getting a high quality software. This kind of software will
ensure a smooth and continuous flow of the information systems.
3. Why do you think that the cost of Internet connections are far less than what ISPs are charging
before?
Because I think the usage of Internet is not as popular as compared to now. People those times are not
aware of what the Internet could provide to them. As the internet became a trend globally, it turned out to
be a demand. Duiring those times, many people attempted to gain access to the internet. Therefore ISPs
charged the cost of internet to high.
4. Do you think there are advantages of using open source software in businesses? Why or why
not? If yes, what do you think are those advantages?
Yes. An open source software like Linux OS will ensure a strong security aspect in the information
systems of business. One reason is that Linux is seldom used even until now, keeping the business safe
from ambitious hackers sending harmful viruses. Another reason is the power of choice. You have the
power to control just about every aspect of the operating system. For example, World Health Organization
of Switzerland manipulates Linux OS in its information systems because of its capability secure the
business.

5. Provide an example based on what you know, a specification of a certain computer and
the installed software.
Vaio computers have Vaio Care softwares. It makes it easy for anyone to care for VAIO. This software
simplifies basic maintenance and troubleshooting tasks to keep the Vaio computers in good shape.

Case Studies #1-3 : My Best Answers

1. Case 1 SystemX Inc. Withdraws Rs. 1 Billion SoftGuide Acquisition Offer
A. Why should SystemX be so concerned about the capabilities of SoftGuides dataprocessing?
SystemX should be really concerned. Firstly, this one billion offer is not a joke. I mean, they
cant really tell whether this will become an asset or a liability to its business. Secondly, the
SoftGuide CEO didnt cite enough evidences to prove his reason that SoftGuides dataprocessing was, indeed, quite competent. SoftGuide may have a considerable market share in
Training and Development services or may have absorbed at least one new product a month for
two years, but these are just some of its achievements, not the quality of service itself.
In my opinion, the SystemXs officials were just right for being skeptical in making their
decision. They first try to observe the practicability of this data-processing system to their
business before buying such an expensive offer.
B.What competitive advantages to a Training and Consultancy services company may be
provided by an information system?
A good competitive advantage would be having intellectual property. This is actually what makes
a certain data-processing system unique in a way that it is beneficial and efficient to the company
as compared to other systems. With intellectual property, the company youre offering might be
impressed and convinced.
Another good competitive advantage would be added value and less costs. SoftGuide couldve
reduced the price of their data-processing system for SystemXs convenience; but most
importantly, they must add value to their quality of service instead of bragging its achievements.
2. Professor Challenges Basic Assumption about Planning and Control
A. If these revisions are correct, how is planning to be organized? How should
the information system support the planning organization?
Planning is to be organized by acquiring an optimal organization of plans using a systematic
method like adjusting to the environment. The information system can support the planning
organization perhaps by improving decision making to enhance the organizations performance
level.

B. Can the information system aid in achieving shared values?

Yes it can aid in achieving shared values by making entrepreneurial values easier and more
accessible by using its capabilities such as making things accurate and efficient; thus information
systems help develop a responsible and proactive outlook when it comes to achieving shared
values.
"Management is efficiency in climbing the ladder of success"
- Stephen Covey
C. How might a comprehensive system be used to stifle initiative?
To cut off initiatives for the renewal and adjustment of the activities, a comprehensive system
must make a formalized agreement of arranging the events of activities simply to avoid
confusion. Then, finalizations must also be agreed upon for clarification purposes only. This way,
the organization will not make any certain initiatives which might cause disturbance in the
middle of planning the activities.
3. Ten Guidelines for Strategic MIS Planning
A. What can be the drawback of having a formal system as mentioned in point 5?
One possible drawback of having a formal system as mentioned in point 5 is inflexibility in
systems planning because having a formal mechanism is having a fixed flow of procedures.
Meaning, certain adjustments or finalizations cant be made at all due to a fixed and systematized
mechanism that is performing a meticulous run-through of the systems plan.
"Too much formality at any events can be sometimes bad."
-Anonymous
B. Can transparency make organizational responsibility more effective?

Indeed. Being transparent means being free from deceit or untruthfulness. So in other words, the
organization is being open to their organizational responsibilities. This will not only show the
integrity of a certain organization, but also show how ethical the organization is. Therefore, the
value of transparency is highly effective