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Case Study
Reactive power related issues and capacitors failure in an urban call centre

REACTIVE POWER RELATED ISSUES AND

CAPACITORS FAILURE IN AN URBAN CALL
CENTRE
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ABSTRACT
A call centre in a metro city was faced with problems of unreliable operation due to higher
degree of harmonic amplification with the existing APFC Capacitors, which caused its frequent
failures. The standard, unchoked capacitors in the APFC System offered very low impedance to
harmonic currents thus acting as sink for higher frequency components. Hence, considering the
amplification characteristics of the existing Capacitors and the basic nature of loads like UPS,
Air conditioners and Lighting Systems in the network, it was necessary to find a suitable solution
to the issue. After a detailed study and analysis of the key parameters, a solution of a Reactive
Power Compensation with Harmonic Blocking filters to prevent any failure of capacitors, was

recommended. However the solution was not implemented due to the perceived 'high cost' and
the problems used to affect the system operation only occasionally by the center.

ADDITIONAL INFO

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Author:T.S.KANTHI Technical Director

Country:BARON Power Ltd. India
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Published inCase Study
Tagged under
Air conditioner
amplification
APFC Capacitors
Call Centre
harmonic amplification
Harmonic Blocking filter
harmonics
Lighting System
Reactive Power Compensation
UPS

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1 COMMENTS
Sunday, 27 April 2014 21:27 posted by Shelt

When the electrical power conapmy charges a manufacturing plant for electrical power the rate
varies depending if the plant load is leading or lagging concerning it's power factor. You would
use capacitors if the power factor is leading and inductors if the power factor is lagging.
Manufacturing plants use three phase power and a home uses single phase so there is no
advantage in using capacitors or inductors to improve power factor in a home.

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