National Association of Area Agencies on Aging

40th Annual Conference & Tradeshow

Registration, Program & Hotel Information

Saturday, July 11Wednesday, July 15, 2015

Philadelphia Marriott Downtown | Philadelphia, PA
www.n4aconference.org

Invitation to Attend
Dear Colleagues,
I am excited to invite you to join me and others from around the nation on
July 11-15, 2015 for this years n4a Annual Conference and Tradeshow in
Philadelphia, Pennsylvania. Each years conference seems to outdo the last and
this year will be no exception! The Annual Conference is a time to reconnect with
friends across the Aging Network, make new acquaintances and arm yourself
with new skills and up-to-the-minute knowledge of the driving forces shaping
our environment.
This years Conference will provide you with pertinent information designed to
support professionals in aging. Sessions include nationally renowned speakers
coupled with best practice presentations by experts, all with the goal of
providing you information, tools and approaches to apply right away.
Topics highlighted at this years conference include policy discussions from Washington, DC, business strategy,
transitioning from grant-based programs to other models of sustainability, leadership in action and more. This, coupled
with the opportunity to view and discuss new products and services at the Tradeshow, makes for an experience you
should not miss!
Please take a moment to review this brochure, share with your friends and colleagues and register today. I hope to see you
in Philadelphia!

Hosted by

Joseph Ruby
President, n4a Board of Directors

2 40th Annual n4a Conference & Tradeshow | Philadelphia

The n4a Conference & Tradeshow

Learn about new strategies and cutting-edge programs and services that matter to
Area Agencies on Aging and Title VI Native American aging programs, including managed care,
care transitions, evidence-based health programs, transportation, nutrition, ADRCs, volunteerism,
livable communities, technology and caregiving.

Find out how federal budget decisions will impact your programs and services; the latest
developments on Integrated Care strategies; whats next for the Older Americans Act; and how can
we use the 2015 White House Conference on Aging to advance better aging policy.

Network with your colleagues from across the country to share best and promising practices
that will help you better serve older adults, people with disabilities and caregivers in your community.

Engage with experts on critical issues like the AAA/Title VI roles in managed care, care
transitions, Accountable Care Organizations and Health Homes.

Discover how your agency can enhance its lines of business and strategically meet the
changing times by boosting your knowledge of business planning, pricing structures, billing
systems and contract negotiation.

Explore the benefits of new partnerships with health providers including insurance
companies, hospitals, physician groups, community health centers and pharmacistsas well as
partners in the disability, business, planning and transportation communities.

Celebrate the 40th anniversary of n4a and salute our amazing Aging Network,
which remains THE resource for Answers on Aging.

Experience Philadelphias rich history and vibrant present. Youre sure to fall in LOVE with
all that Philly has to offer.

Register online at www.n4aconference.org 3

Join the Aging Network

in Celebrating 40 Years
of Achievement!
In 1973, when Area Agencies on Aging (AAAs) were first established in the Older
Americans Act (OAA), they were given a bold mandate to serve as the critical link
between vulnerable older adults and the social services needed to help them live
with dignity and independence in their homes and communities well into later
life. Fast-forward 40 years, and AAAsnow more than 600 agencies strongcan
look back with pride at an impressive track record of success connecting millions of older Americans with the meals,
rides, personal care, and information and referral services that have enabled so many of them to live with dignity and
independence. In 1978, Title VI of the OAA was added to ensure similar services were provided by Native American Tribal
organizations. Title VI grantees now number more than 250 across the country.
But the Aging Network has more than just its proud history to celebrate. In an environment of severe budgetary
constraints and fast-changing market forcesall occurring as the older adult population grows at an unprecedented
ratethe Network isnt resting on its laurels.
AAAs are expanding their portfolio of services to include integrated care, Medicaid managed care and care transitions,
while also broadening the base of people they serve, with increasing numbers of AAAs providing support for people
with disabilities under age 60 and caregivers and veterans of all ages.
This is an especially exciting time for the Network, as many AAAs celebrate 40 years of achievement in 2015, a journey
that the National Association of Area Agencies on Aging (n4a) has been privileged to share with them.
We invite you to join us in recognizing the invaluable contributions of our members to the lives of older adults and
caregivers, and to add your voice to the crucial dialogue over the opportunities and challenges that lie ahead by
participating in the n4a 40th Annual Answers on Aging Conference & Tradeshow in Philadelphia from July 11-15, 2015. There
will be a reception on Tuesday, July 14 to celebrate 40 years of achievement!

Fall in Love with Philly

Philadelphia is made for exploring. Whether youre
exploring some of the free attractions like the Liberty Bell
or Independence Hall, or you purchase the Philadelphia
Pass to gain access to over 30 attractions, such as the
Franklin Institute and the Philadelphia Zoo, youre sure to
fall in LOVE with all that Philadelphia has to offer.
The citys rich history and varied entertainment districts
meet any visitors needs. From family-friendly offerings and
quaint settings to the dynamic Museum Mile, you can do
and see it all in Philadelphias vibrant neighborhoods. Visit
www.n4aconference.org to start planning your trip to the
City of Brotherly Love.
4 40th Annual n4a Conference & Tradeshow | Philadelphia

Tentative Agenda at a Glance

SATURDAY, JULY 11
8:00 a.m1:00 p.m.

n4a Board of Directors Meeting

1:00 p.m.4:45 p.m.

ACL Pre-Conference Intensive: Building Community-Based Integrated Care Networks, Part I

SUNDAY, JULY 12
7:00 a.m.6:30 p.m.

Registration & Information Desk

8:00 a.m.Noon

Leadership Institute 2.0: A Deeper Dive into Key Learnings for Institute Graduates

8:30 a.m.11:45 a.m.

ACL Pre-Conference Intensive: Building Community-Based Integrated Care Networks, Part II

8:30 a.m.Noon

I&R/A Summit Part I: National, State and Local Updates on I&R/A

8:30 a.m.Noon

Boot Camp for New Directors and Staff

11:30 a.m.1:00 p.m.

AIA Awards Luncheon

1:00 p.m.5:00 p.m.

I&R/A Summit Part II: CIRS-A/D Basic Training

1:00 p.m.2:15 p.m.

Concurrent Workshops

2:30 p.m.3:45 p.m.

Concurrent Workshops

4:00 p.m.5:30 p.m.

Opening General Session

5:30 p.m.7:00 p.m.

Welcome Reception in Tradeshow

MONDAY, JULY 13
6:00 a.m.7:00 a.m.

12th Annual Early Bird Walk

7:00 a.m.5:30 p.m.

Registration & Information Desk

7:00 a.m.8:00 a.m.

Networking Breakfast in Tradeshow

8:00 a.m.10:00 a.m.

General Session

10:00 a.m.10:30 a.m.

Networking Break in Tradeshow

10:30 a.m.11:45 p.m.

Concurrent Workshops

11:45 a.m.1:00 p.m.

Networking Lunch in Tradeshow

1:00 p.m.2:15 p.m.

Concurrent Workshops

2:15 p.m.3:00 p.m.

Networking Break in Tradeshow

3:00 p.m.4:15 p.m.

Concurrent Workshops

4:30 p.m.5:45 p.m.

Concurrent Workshops

TUESDAY, JULY 14
7:00 a.m.5:00 p.m.

Registration & Information Desk

7:00 a.m.8:00 a.m.

Continental Breakfast

8:00 a.m.10:00 a.m

General Session

10:15 a.m.11:30 a.m.

Concurrent Workshops

11:30 a.m.1:00 p.m.

Lunch on Own

1:00 p.m.2:15 p.m.

Concurrent Workshops

2:30 p.m.3:45 p.m.

Concurrent Workshops

4:00 p.m.5:15 p.m.

Concurrent Workshops

5:15 p.m. - 7:00 p.m.

n4a 40th Anniversary Celebration

WEDNESDAY, JULY 15
7:00 a.m.10:30 a.m.

Registration & Information Desk

8:00 a.m. - 9:30 a.m.

Closing General Session

9:30 a.m.10:00 a.m.

n4a Business Meeting / Aging Network Update

10:30 a.m.Noon

n4a New Board of Directors Meeting

Pre-Conference Intensives: Join us for a series of

pre-conference workshops. Pre-registration is required.

Saturday, July 11
1:00 p.m.4:45 p.m.
ACL Pre-Conference Intensive: Building CommunityBased Integrated Care Networks, Part I
This two-part intensive begins on Saturday and concludes on
Sunday. A $50 workshop fee applies for all registrants.
Topics include:
Finding Champions and Building Partnerships
After the Contract
Data-Driven Decision Making: Metrics of Success

8:30 a.m.11:45 a.m.

ACL Pre-Conference Intensive: Building CommunityBased Integrated Care Networks, Part II
With the goal to support growth in your organizations capacity
to address emerging needs and opportunities, this set of
concurrent workshops has been split into two tracks101:
Business Acumen Basics and 201: Taking Next Steps.
Both tracks focus on building skills and knowledge across
aging services and business disciplines, but are specifically
tailored to meet the needs of organizations in different places
on their journey of contracting with integrated care entities.
101: Business Acumen Basics
Organizational Culture
Change
Is My Agency Ready?
Market Analysis

The afternoon offers an Alliance of Information and

Referral Systems (AIRS) training for professionals just
entering the field of I&R/A or for those planning to take
the Certification for Information and Referral Specialists
in Aging and Disability (CIRS-A/D) examination. This
training will focus on the core elements of providing
Information and Referral/Assistance services needed for
AIRS certification as an aging I&R/A specialist.
Boot Camp for New Directors and Staff

Sunday, July 12

delivery changes, current trends and new initiatives in

the national, state and local policy landscapes. Time is
provided for Q&A and networking with state, local and
national I&R/A professionals.

201: Taking Next Steps

Organizational Culture
Change
Rate Determination
Accreditation

8:30 a.m.Noon
I&R/A Summit Part I: National, State and Local
Updates on I&R/A
Join n4a and the Eldercare Locator, along with NASUADs
Aging and Disability Information and Referral/Assistance
(I&R/A) Support Center, for this I&R/A Intensive that
includes important information for I&R/A professionals of
various experience levels. The morning is a joint session
in which representatives from n4a, NASUAD, state and
local agencies will discuss aging and disability I&R/A from
a range of perspectives, reviewing program and service

Are you a newcomer to the Aging Network? This is the

session for you! n4as Boot Camp will provide you with
crucial information about the Aging Network, including
the evolution of the Older Americans Act, Medicaid
waivers and other critical programs and resources that will
help ground you in your agencys operations. This is the
perfect chance to draw on the insight and perspectives of
federal officials, state unit staff and veteran AAA and Title
VI directors/staff on the history, current trends and future
directions for the Aging Network.
Topics to be covered include:
Introduction to the Aging Network
Trends and New Directions for Older Americans Act
Programs
Building Effective Working Relationships with Your State,
Local Elected Officials and Board
Planning, Advocacy, Service Delivery and Partnership
Developmentthe Heart and Soul of the Network
Resources that You and Your Staff Can Use
1:00 p.m.5:00 p.m.
I&R/A Summit Part II: CIRS-A/D Basic Training
The Alliance of Information and Referral Systems (AIRS)
Certification training is for professionals planning to take
the Certification for Information and Referral Specialists in
Aging/Disabilities (CIRS-A/D) examination. This interactive
training provides a concentrated review of information
needed for AIRS certification as an aging I&R/A specialist
as well as a general overview for staff who are new for the
field of I&R/A.

6 40th Annual n4a Conference & Tradeshow | Philadelphia

Workshops: n4a is proud to offer more than 120 workshops on

a broad array of important aging issues that impact how you work to help others.
Below is just a sampling of the workshops offered at the Conference. For a full list of
workshops and their descriptions, visit www.n4aconference.org.

Advancing Our Advocacy

Live from DC: A Federal Policy Update
Data-Driven Advocacy on Healthy Aging: How Massachusetts Used
Partnerships to Improve Client Advocacy
Geriatrics and Mental Health: Understanding the DSM5 in Plain English
Partnering To Get Results: Five Ways to Advance Elder Rights Advocacy
and Strengthen Legal Services Programs
Assisting Caregivers
Care Pathways Integrating Mental Health and Aging Resources
Building Livable Communities for All Ages
Shifting Community Attitudes Around Aging: One Countys Path to
Creating Culture Change
Partnering with Higher Education to Make a Community a Great
Place to Age!
From Fires to Flood: Preparedness Supports Livable Communities
Cutting-Edge Older Americans Act Programs
Strengthening Community: Senior Centers and Community
Development Corporations Working Together
Working Alongside First Responders
Got SWAG? Using Intergenerational Programming to Prevent Elder Abuse
Engaging Volunteers in the Aging Network
Recruiting and Supporting Diverse Staff and Volunteers
From Surviving to Thriving: Improving Senior Transportation Services in
your Community through Volunteer Teams
Volunteer Teams in the Aging Network:What They Are Getting Done!
3-D Perspectives for Ambassador Programs
Enhancing Business Practices
Contracting with Health Plans and Providers for Evidence-Based
Program Delivery and Reimbursement
If I Can Make It There: New Yorks Experience Building CommunityBased Integrated Care Networks.
National Core Indicators for Aging and Disabilities: Using Consumer
Surveys to Measure Outcome Data
Building a Diversified and Sustainable Funding Base
Redefining Aging in Community through the Village Model

Investing in Your Professional Development

A Standard of Excellence: Ensuring Staff Expertise
Getting the Biggest Bang for Your Communications Buck:
Strategies, Tips and Tools to Build Brand Awareness
Transforming Your Website into a Brand Powerhouse
Say More With Less! Social Media Secrets for Small Organizations
Leading the Way in Community-Based Long-Term Services and
Supports
Sharing Strategies: Implementing Cross-System Transformation in Oregon
Pennsylvanias Care Transitions Experience: Meaningful Insights for
Ongoing Practice
ElderPAC: A Successful and Replicable Collaborative Model Between
a Primary Care Practice and a AAA
San Diego Countys Home and Community-Based Services Brokerage
Design Guide: A Roadmap for Establishing a Brokerage for HCBS
How Utahs ADRC/AAAs Expanded Services to Veteran Clients
Promoting Healthy Aging
Impacting Community Change for Older Adults with Type 2 Diabetes
Innovative Senior SNAP-Ed: Policy, Systems and Environmental (PSE)
Changes to Improve Nutrition
An Integrative Approach to Chronic Disease Self-Management
Education and Falls Prevention
Aging and Population Health: New Priorities, Partnership and Funding
Streams
Transportation
Sonoma Access Coordinated Transportation Services
Inclusive Coordinated Transportation
Senior Mobility Fair presented by the National Center on
Senior Transportation
Connecting Seniors to Public Transportation
Working with Diverse Aging Populations
The Roadshow: A Creative and Effective Way to Reach Out to the
Diverse Aging Population in San Francisco
Half Our Veterans are Seniors and are Entitled to VA Benefits: How
AAAs Can Use VA Benefits to Expand Resources for Your Clients
Welcoming & Advocating for LGBT Seniors: How Two AAAs Bridged the Gap
Going that Extra Mile with MIPPA: How to Find Underserved Populations
Register online at www.n4aconference.org 7

Conference Highlights: More workshops not to be

missed! Pre-registration is required as space is limited.

Sunday, July 12
1:00 p.m.3:45 p.m.
From Surviving to Thriving: Improving Senior Transportation
Services in Your Community through Volunteer Teams
Intensive organized by the Aging Networks Volunteer Resource
Center & the National Center on Senior Transportation. A $25
materials and consultation fee applies for all attendees.
Volunteer transportation forms the backbone of most
senior transportation programs nationwide, but what
happens when volunteer driver programs stop growing,
or older volunteer drivers have to give up the keys? This
intensive will look beyond the direct services provided by
volunteer drivers and discuss additional creative methods
of utilizing volunteers to achieve community transportation
improvements. The session will introduce a new way of
thinking about volunteers and offer an opportunity to learn
from outstanding volunteer transportation programs that are
using the talents of volunteers in innovative ways to grow
their programs. Instruction on conducting organizational
readiness assessments and developing a plan for creating a
self-directed volunteer transportation team will be provided.
Each participant will receive a packet of background materials
and action tools and the opportunity to receive one hour of
coaching assistance to be provided at a later date.

Monday, July 13
1:00 p.m.2:15 p.m.
Carenect: Your Care Coordination Partner
Carenect is an n4a Preferred Provider program targeted to
private pay initiatives. This member-only program can help
serve your clients, and better manage your private pay and

care transitions, all while creating a new revenue stream

for your agency. Come and learn more!
3:00 p.m.4:15 p.m.
Managed Care Boot Camp Session I: Introduction to
Managed Care and Private PayWhat is it and Why
Should it be a Priority for My Agency?
Today, more than 20 percent of dual eligibles (Medicare and
Medicaid) and 30 percent of all people with Medicare are
in managed care plansand those numbers are growing
rapidly, according to the Kaiser Family Foundation. The ACA
is also bringing coordinated care to many in traditional
Medicare through ACOs, medical homes, care transitions
programs, and other demonstrations.
Come and learn why this is happening, how your AAA
can participate, and most importantly, why you shouldnt
ignore this marketplace transformation for another day!
4:30 p.m.5:45 p.m.
Which Evidence-Based Programs Should Your Agency Offer?
A Speed Dating Opportunity
Evidence-based programs are already an important part
of the Aging Networks service line, with over 90 percent
of AAAs offering some type of evidence-based program.
However, there are a host of important evidence-based
programs that can provide unique value to your agencys
care transitions services, while meeting the needs of
managed care organizations wanting proven data-driven
services that help clients achieve good health outcomes.
Come to this fast-paced, interactive session to meet the
leaders of numerous programs and learn about how these
programs can help your agency meet your clients needs.

Tuesday, July 14

mobile workshops

10:15 a.m.11:30 a.m.

Sign up for one of our exciting mobile workshops and see
first-hand what programs the City of Philadelphia offers
to their seniors. Pre-registration is required for these
mobile workshops, which take place on Tuesday, July 14.
Celebrate Arts and Aging at a Philadelphia Senior Center
On Lok House Partnerships: The Heart of Chinatown
Philadelphia Corporation for Agings Meal Distribution
Center: Ready to Serve in the 21st Century

Care Transitions: What Works, What Doesnt...

and Top Strategies to Secure Contracts and Success
MCOs and hospitals have strong incentives to reduce
readmission rates. Learn how your agency can offer care
transition services, by hearing about lessons learned and
best practices that drive success. This session will help
you create a plan that you can take home and put into
action. Learn what experts believe are the critical elements
you should put in place to ensure success with this new
opportunity.

8 40th Annual n4a Conference & Tradeshow | Philadelphia

Medicare @50 | Trends/Tips/Tools for Today

Are you prepared for Medicare open enrollment? Join us for an
interactive discussion on preparing for the 50th Medicare open
enrollment. Learn about the changing landscape, online trends
and insights from Medicare counselors on new online tools.
1:00 p.m.2:15 p.m.
Managed Care Boot Camp Session II: Data, Data, Data
Understand What to Track and Why
Managed Care Organizations (MCOs), hospitals, and other
health care organizations have important data needs and
government-imposed requirements. Learn what is expected
and share in a discussion on what AAAs must do to capture,
manage, analyze, and report data while protecting client privacy.
Bring your questions and talk with those succeeding in
meeting the sophisticated data needs of MCOs, hospitals
and others. Also learn from data solutions experts what your
organization should be tracking and measuring that can explain
your agency's value in a complicated health systems landscape.
HomeMedsSM: Key to the Door for CBOs Contracting
with Health Care
HomeMedsSM is one of the least costly and easiest to implement
of ACLs high-level evidence-based programs. Offering the
flexibility to fit into any program with a home visitCare
Transitions, home-delivered meals, care coordination or
waivers for dual eligiblesand HomeMedsSM has served as
the motivator for unique community-based organization
(CBO) home visit programs paid for under contract with health

plans. Attendees will learn how HomeMedsSM can help health

plans and medical providers to meet quality standards such
as HEDIS and Star Ratings, and how to pair HomeMedsSM with
other evidence-based programs in a double your deliverables
approach. Finally, the workshop will include a discussion of
cost-efficient ways states and/or regional networks of CBOs can
approach HomeMedsSM licensing and training.
2:30 p.m.3:45 p.m.
Managed Care Boot Camp Session III: So You Have a
Contract With a Payor? Now the Work Begins!
Youve signed a contract with a payor(s) and now what? Learn
whats expected to implement payor contracts successfully
whats worked, what hasnt and those Aha! moments.
Experts will share implementation priorities you must
address to ensure success with this new opportunity. Also
get a snapshot of other services your agency can offer to
help payors better manage their patients.
4:00 p.m.5:15 p.m.
Evidence-Based Poster Social
Join n4a for its first Evidence-Based Poster Social! Not only can
you enjoy some well-earned refreshments, you can meet the
people behind the nations leading evidence-based programs
and have one-on-one conversations about these important
and proven programs in a relaxed atmosphere. Come learn how
to implement these programs as an important component of
your service offering to MCOs, hospitals and employers.

As we celebrate the n4a and many of our members 40th anniversary this year as well as the 50th anniversary of the Older Americans Act,
Medicare and Medicaid, it is both a good time to look back and to look forward. It is a time to celebrate five decades of exceptional aging
services as well as to envision what services will look like in the decades ahead.

General Sessions at this years Conference will focus on

The Future of Aging in America: What will the future of aging
be in the United States? What will the Aging Network look like in
5 or 10 years as we continue to position ourselves to serve the
largest aging population in the nations history as well as expand
the base of our services to address the needs of a broader and
more diverse client base? Get insights from key experts.
The Landscape of Aging Policy and Programs: Perspectives
from the Administration on Aging and the Administration for
Community Living. The passage of the Older Americans Act in 1965
laid the infrastructure for the creation of the Aging Network and the
expanding range of services and supports the Network provides
that have enabled millions of older adults to age successfully at
home and in the community. Hear from leaders in the field on the
changing landscape of aging policies and programs.

Aging and Health Care: The Critical Link in Health Promotion

and Prevention. The Aging Networks role in addressing the
health care needs of older adults, especially as it relates to health
promotion and prevention, is and will continue to expand.
The Network is in a pivotal position to serve as the bridge
between the acute care medical community and addressing
the health care-related needs of individuals living in their home
and community. Find out how to position your agency to take
advantage of new opportunities in aging and health care.
Thriving as We Age: The Intersection Between Aging and WellBeing. Americans are living longer than ever before, but how
can we ensure that people are not just adding years to life but
instead adding life to the additional years? The state of well-being
is impacted by many factors but key among them are health and
happiness. Learn about the latest research and find out how the
Aging Network can promote well-being in later life.

Registration
To register and view full details on registration, what is included, and cancellation policies, visit www.n4aconference.org.

Early
(Paid By 6/10/15)

Standard
(Paid After 6/10/15)

n4a Member, Area Agency on Aging

$495

$545

n4a Member, Two or More*

$470

$520

n4a Member, Title VI Native American Aging Program

$250

$275

Non-Member

$570

$645

Non-Member, Two or More*

$545

$620

One Day Only

$285

$310

Registration Types

*In order to register for the Two or More option you must register all attendees on the same order, so please plan ahead.

Hotel Accommodations
All events for the n4a 2015 Conference & Tradeshow will take place at the Philadelphia Marriott Downtown.
Visit www.n4aconference.org to reserve your room at the group rate.

Philadelphia Marriott Downtown

1201 Market Street
Philadelphia, Pennsylvania 19107
215.625.2900
The group rate is available through Tuesday, June 10,
2015, or until the group block is full, whichever occurs
first. It is also offered for hotel stays three days prior and
three days after the Conference (subject to availability).

n4a Group Rate

Room Type

Room Rate

Single/Double Room

USD $169

Triple Room

USD $189

*Rates do not include taxes (currently 15.5%)

Be advised, the Philadelphia Marriott Downtown

is likely to sell out for the n4a Conference dates prior to the reservation deadline. You are strongly encouraged
to make your reservations at the n4a discounted rate now! Due to overlapping city-wide events taking place in
Philadelphia, lodging will be at a premium for the duration of the n4a Conference, with the pre and post-conference
dates also expecting heavier than normal visitor traffic.

Our Sponsors
Premier Level

Benefactor Level

Diamond Level

Platinum Level

Gold Level

Silver Level

Bronze Level
ACES$
Financial
Management
Services

Program Sponsors

your

Interested in Becoming a
Sponsor, Exhibitor or Advertiser?
Is your organization looking for ways to connect with key decision makers in aging? Opportunities are available at
the n4a 2015 Conference to sponsor headline events, conduct research and participate in the Tradeshow.
For more information, please visit www.n4aconference.org, or contact our Conference Planners at
n4a@ConferenceSolutionsInc.com or 503.244.4294, extension 208.
Photo credits
page 4: Love Park photo by M. Fischetti for Visit Philadelphia.
page 10: Reading Market photo by J. Smith; Philadelphia Museum of Art
photo by B. Krist; Betsy Ross House photo by M. Edlow. All photos courtesy
of Visit Philadelphia.
page 12: Flag photo G. Widman for Visit Philadelphia.

Register online at www.n4aconference.org 11

n4a 2015 Conference & Tradeshow

c/o Conference Solutions
520 SW Yamhill St. Suite 430
Portland, OR 97204
www.n4aconference.org

Join n4a in Philadelphia, PA, for the 40th Annual n4a Conference & Tradeshow

JULY 11-15, 2015

www.n4aconference.org