In 1999 Intel voluntarily began paying patent fees to the
county government, despite the corporations exempt status under the free zone regime. Intels choice of locating in Belen has transformed the county into the epicenter of Costa Ricas infrastructure corridor. In addition to Intel, Belen County hosts 87 corporate operations including well-known multinationals Kraft Foods, Kimberly Clark, and Firestone and forms part of three important cross-county clusters in electronics, medical devices and call centers.12
The Investment Climate
Before the project in Costa Rica was announced, Intels Perlman, VP of International Tax and Licensing, provided his assessment of the countrys investment climate: Costa Rica is a good product, he said. It has several green lights, some yellow lights and no red lights. Intel, a sophisticated investor, considered the countrys investment climate sufficient for the corporation to establish a new operation in Costa Rica. However, the announcement in November 1996 was conditional, a usual practice of Intel; the investment would materialize only if Costa Rica delivered on certain provisions between November 1996 and March 1997. Both CINDE and the government wanted to effectively land Intel, but they did not have much time to make the necessary improvements in the investment climate. They needed to organize the task at hand, execute in an unusually fast and resourceful manner, and work diligently to turn the yellow lights into green.13 The results of their efforts to improve the investment climate its infrastructure, incentives, business processes would become a legacy available to all foreign and domestic investors in Costa Rica.14
Improving the Investment Climate
The conditional contract with Intel stipulated specific improvements that prompted immediate government action, primarily in four main areas: technical education and workforce skills, infrastructure and support industry, permits and construction, and tax and incentives. The two examples of logistics and communications infrastructure and construction permits illustrate a few of the many facets of important investment climate factors that Costa Rica addressed. In particular, these efforts would help contribute toward the countrys simpler, more transparent procedures and regulatory system. (See Box 3: Enhancements in Costa Ricas Investment Climate.) Logistics and communications infrastructure. Intels immediate impact on Costa Ricas logistics and communications infrastructure provided an impetus for further development and exponential growth in these industries. In the seven years between 1996 and 2003, communications and logistics spending in Costa Rica nearly doubled, achieving an average annual compound rate of growth of about 10%. In 1998, the government passed the Public Concessions Law allowing private investors, national and foreign, to participate in the construction and operation of public works, such as roads and ports. The upgraded, world-class airport for passengers and cargo, while still under construction and remodeling, has improved facilities and logistics for passengers and cargo, with higher frequency of flights and the local establishment of leading international service providers, such as FedEx, UPS, DHL, Danzas and AIG. Faster airport customs procedures, using the Internet, were also established to allow for a 24-hour maximum lead-time.