Technical Manager job description

Project Related Competencies

Solution Development and Delivery
Provides technical direction for the development, design, and systems integration for
client engagement from definition phase through implementation.
Applies significant knowledge of industry trends and developments to improve service
to our clients.
Reviews work of development team.
Easily recognises system deficiencies, and implement effective solutions.
Technical Effort Management
Creates and executes development plans and revises as appropriate to meet
changing needs and requirements.
Keeps project manager well informed of status of development effort and serves as
liaison between development staff and project manager.
Ensures technical teams are contributing to our code library.
Owns the development lifecycle and is responsible for managing technical risks
throughout the project.
Communicates and enforces coding standards
Performs code reviews and mentors junior developers.
Manages technical resources within budget and project schedule.
Consistently delivers high-quality services to our clients.

Career Path Core Competencies

Technical Expertise
Understands complex database concepts and effectively employs different database
design techniques.
Possesses demonstrated work experience with more than one relational database
management system.
Understands OO concepts and consistently applies them in client engagements.
Understands the benefits of the various programming languages.
Possesses significant knowledge of client/server and internet systems architectures.
Understands browser / client specific compatibility issues.
Communication
Facilitates team and client meetings effectively.
Holds regular status meetings with development team.
Keeps development team well informed of changes within the organisation and
general corporate news.
Delivers engaging, informative, well organised presentations.
Resolves and/or escalates issues in a timely fashion.
Understands how to communicate difficult/sensitive information tactfully.

Professional Qualities
Leadership
Challenges others to develop as leaders while serving as a role model.
Manages the development of team by ensuring that project tasks are in line with each
Innovator's career interests when possible.

Inspires co-workers to attain goals and pursue excellence.

Identifies opportunities for improvement and makes constructive suggestions for
change .
Manages the process of innovative change effectively.
Remains on the forefront of emerging industry practices.
Teamwork
Facilitates effective team interaction.
Acknowledges and appreciates each team member's contributions.
Effectively utilizes each team member to his/her fullest potential.
Keeps track of lessons learned and shares those lessons with team members.
Client Management
Manages client interaction and expectations regarding development efforts.
Develops lasting relationships with client personnel that foster client ties.
Communicates effectively with clients to identify needs and evaluate alternative
technical solutions.
Continually seeks opportunities to increase customer satisfaction and deepen client
relationships.
Builds a knowledge base of each client's business, systems and objectives.

Organisational Responsibilities
Innovator Development
Conducts effective performance evaluations and mentors developers and senior
developers through formal and informal channels.
Seeks and participates in personal development opportunities above and beyond
training required by us.
Trains other innovators and clients through both formal and informal training
programs.
Encourages more junior Innovators to take responsibility for their development within
the company.
Challenges fellow innovators to progress toward their professional development
goals.
Internal Operations
Suggests areas for improvement in internal processes along with possible solutions.
Leads internal teams/task forces.
Reviews the status reports of team members and addresses issues as appropriate.
Complies with and helps to enforce standard policies and procedures.