Beruflich Dokumente
Kultur Dokumente
Solving Problems
Troubleshooting Your Monitor
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
Appendix
Safety Information
FCC Notice (U.S. Only)
Contacting Dell
Your Monitor Setup Guide
Front View
1.
2.
3.
4.
5.
Back View
Refer to this label if you need to contact Dell for technical support.
Use a security lock with the slot to help secure your monitor.
Push the monitor down, press the button to unlock the monitor, and then
lift the monitor to the desired height.
Bottom View
Power
connector
Dell Soundbar
power
connector
VGA
connector
USB upstream Connect the USB cable that came with your monitor to the monitor and the computer.
connector
Once this cable is connected you can use the USB connectors on the side and bottom of the
monitor.
USB
connector
NOTE: You can use this connector only after you connect the USB cable to the computer and the USB upstream connector on the monitor.
Side View
Left side
Right side
Monitor Specifications
Power Management Modes
If you have VESA's DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is
referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Horizontal Sync
Vertical Sync
Video
Power Indicator
Power Consumption
Active
Active
Active
Green
75 W (maximum)
Normal operation
Active
Active
Active
Green
35 W (typical)
Active-off mode
Inactive
Switch off
Inactive
-
Blanked
-
Amber
Less than 2 W
Off
Less than 1 W
NOTE: The OSD will only function in the 'normal operation' mode. One of the following messages will appear when the menu or plus buttons are pressed when in
Active-off mode.
1. Auto Detect (Analog Input)
In Power Save Mode
Press Computer Power Button
2. Analog Input
3. Digital Input
or
Activate the computer and 'wake up' the monitor to gain access to the OSD.
This monitor is ENERGY STAR-compliant as well as TCO '99 / TCO '03 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
Pin Assignments
Pin Number
Video-Red
Video-Green
Video-Blue
GND
Self-Test
GND-R
GND-G
GND-B
DDC +5V
10
GND
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
T.M.D.S. Data 2-
17 T.M.D.S. Data 0-
T.M.D.S. Data 2+
10 T.M.D.S. Data 1+
T.M.D.S. Data 1-
18 T.M.D.S. Data 0+
No Connect
12 No Connect
20 No Connect
No Connect
13 No Connect
21 No Connect
DDC Clock
14 +5V Power
DDC Data
15 Self-Test
23 T.M.D.S. Clock +
No Connect
24 T.M.D.S. Clock -
Data Rate
Power Consumption
High speed
480 Mbps
Full speed
12 Mbps
Low speed
1.5 Mbps
USB ports:
1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0capability requires 2.0-capable computer.
NOTE: The USB interface of the monitor works ONLY when monitor is powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would reenumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.
General
Model number
1708FP
Flat Panel
Screen type
Screen dimensions
Vertical
Pixel pitch
0.264 mm
Viewing angle
Luminance output
Contrast ratio
800 to 1 (typ)
Faceplate coating
Backlight
Response Time
5ms typical
Resolution
Horizontal scan range
56Hz to 76 Hz (automatic)
1280 x 1024 at 60 Hz
1280 x 1024 at 75 Hz
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/Vertical)
31.5
70.0
28.3
-/+
31.5
60.0
25.2
-/-
37.5
75.0
31.5
-/-
37.9
60.3
49.5
+/+
46.9
75.0
49.5
+/+
48.4
60.0
65.0
-/-
60.0
75.0
78.8
+/+
67.5
75.0
108
+/+
64.0
60.0
108
+/+
80.0
75.0
135.0
+/+
Electrical
Video input signals
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance
Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green)
Inrush current
120V:42A (Max.)
240V:80A (Max.)
Physical Characteristics
Connector type
Digital: Detachable, DVI-D, Solid pins, shipped detached from the monitor
Analog: Detachable, D-Sub, 15pins, shipped attached to the monitor
Height (Extended)
Width
Depth
Height
Width
Depth
Stand dimensions:
Height (Compressed)
Height (Extended)
Width
Depth
Environmental
Temperature:
Operating
Nonoperating
Humidity:
Operating
Nonoperating
Altitude:
Operating
Nonoperating
Thermal dissipation
1. Fit the groove on the monitor to the two tabs on the stand.
2. Lower the monitor until it locks in to place on the stand.
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable hole to neatly organize all cables as shown
above.
NOTE: Stand is detached and extended when the monitor is shipped from the factory.
Vertical Extension
Stand extends vertically up to 130mm via the Lock down / release button.
2. Press the Lock down / release button on the bottom rear of stand to unlock the monitor.
3. Lift the monitor up and extend the stand to the desired height.
NOTICE: Before relocating or moving the monitor to a different location, make sure that the stand is LOCKED DOWN. To lock it down, lower the height of the panel until it clicks
and is locked into place.
NOTE: After placingthe monitor panel on a soft cloth or cushion, complete the following steps to remove the stand.
1. Rotate the stand to allow access to the stand release button.
2. Press the stand release button and lift up the stand and away from the monitor.
Back to Contents Page
or
Connect the USB cable that was included with your monitor to the computer and the upstream USB connector on the monitor. Once this cable is connected to the
computer and the monitor, you can use the USB connectors on the monitor.
Turn on your monitor and computer. If you do not see an image, push the input select button and ensure the correct input source is selected. If you still do not see an
image, see Troubleshooting your monitor.
Use the Input Select button to select between two different video signals that may be connected to your monitor.
If both VGA and DVI cables are connected to one PC, this monitor will display an image automatically just as long as a
video signal is present in either VGA or DVI outputs. When connecting one display to two PCs, if using screen savers,
best to set both to the exact times. Whichever mouse is moved first will activate that video input first.
NOTE: The floating 'Dell Self-test Feature Check' dialog appearson a black background if the monitor cannot
sense a video signal. Using the input select button, select the desired input to be tested either Analog Input or
Digital Input. Disconnect the video cable from the video card and the Dell Self-test Feature Check dialogue box
will appear if the display isoperating correctly.
or
or
The Menu button is used to open and exit the on-screen display (OSD), and exit from menus and sub-menus. See Using
the OSD Menu.
Use these buttons to adjust (decrease/increase ranges) items in the OSD menu.
Down (-) and Up (+)
Auto Adjust
Auto Adjustment
button allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment,
you can further tune your monitor by using the Pixel Clock (Coarse), Phase (Fine) controls in the OSD.
NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached
cables.
or
or
NOTE: Auto Adjust, Positioning and Image Settings are only available when you are using the analog (VGA) connector.
2. Push the - and + buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table below for a complete list
of all the options available for the monitor.
3. Push the MENU button once to activate the highlighted option.
4. Push - and + button to select the desired parameter.
5. Push MENU to enter the slide bar and then use the - and + buttons, according to the indicators on the menu, to make your changes.
6. Push the MENU button once to return to the main menu to select another option or push the MENU button two or three times to exit from the OSD menu.
Icon
Menu and
Submenus
Description
Exit
Brightness/
Contrast
Push the + button to increase luminance and push the - button to decrease luminance (min 0 ~ max 100).
Contrast adjusts the degree of difference between darkness and lightness on the monitor screen.
Push the + button to increase the contrast and push the - button to decrease the contrast (min 0 ~ max 100).
Positioning:
Horizontal
Vertical
Auto Adjust
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use
with your particular setup.
Select to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor self-adjusts to the
current input:
Auto Adjust In Progress
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your
monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.
NOTE: In most cases,Auto Adjust produces the best image for your configuration.
Image
settings:
The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. These settings are accessed
through the main OSD menu, by selecting Image Settings.
Pixel Clock
(Coarse)
Phase (Fine)
If satisfactory results are not obtained using the Phase adjustment, use Pixel Clock (Coarse) and then use Phase (fine), again.
NOTE: This function may change the width of the display image. Use the Horizontal function of the Position menu to center the
display image on the screen.
NOTE: When using DVI source, the Image Settings option is not available.
Color
Settings
Normal
Preset
Blue Preset
Red Preset
Color Settings adjusts the color temperature, color hue, and saturation.
The color hue is most noticeable in areas of white.
Normal Preset is selected to obtain the default (factory) color settings. This setting is also the sRGB standard default color
space.
Blue Preset is selected to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets,
programming, text editors, etc.).
Red Preset is selected to obtain a redder tint. This color setting is typically used for color-intensive applications (photograph
image editing, multimedia, movies, etc.).
User Preset: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single
digit increments, from 0 to 100.
User Preset
OSD
Settings:
Adjust the settings for the OSD, including the location, the amount of time the menu remains on-screen, and the rotation of the OSD.
Position of the OSD:
Horizontal
Position
Vertical
Position
OSD Hold
Time
OSD
Rotation
OSD Lock
To adjust the horizontal position of the OSD, use the - and + buttons, and move OSD to the left and right.
To adjust the vertical position of the OSD, use the - and + buttons, and move OSD down and up.
OSD Hold Time:
The OSD stays active for as long as it is in use. Adjusting the hold time, sets the length of time the OSD remains active after the last
time you pressed a button. Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
OSD Rotation:
Rotates the OSD by 90 counter-clockwise. Adjust according to Rotating Your Monitor setction
OSD Lock:
Controls user access to adjustments. When Yes (+) is selected, no user adjustments are allowed. All buttons are locked except the
menu button.
NOTE: When the OSD is locked, pressing the menu button takes the user directly to the OSD settings menu, with OSD Lock
selected. Select No (-) to unlock and allow user access to all applicable settings.
NOTE: You can also lock or unlock the OSD by pushing and holding the Menu button for 15 seconds.
Language
Select to have the OSD display in one of five languages (English, French, Spanish, German, or Japanese).
NOTE: The change only affects the OSD. It has no effect on any software running on the computer.
Audio
(optional)
You can select to have the audio on or off when the monitor is in power saving mode.
Yes enables audio
No disables audio (default)
NOTE: When the Dell Soundbar is not properly connected to the monitor, the audio menu is not available.
Factory
Reset:
Exit Select to exit out of Reset to Factory Settings menu without resetting any OSD options.
Positionsettings only Change the settings for Image Position back to original factory settings.
Color settings only Change the Red, Green, and Blue settings back to their original factory settings and set the default setting
forNormal Preset.
All settings Change all theuser-adjustable settings including color, position, brightness, contrast and OSD hold time to the factory
defaults. The language of the OSD does not change.
IR This feature will help reduce minor cases of image retention.
Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image
retention. Using the LCD Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the LCD
Conditioning feature does not remove burn-in.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
Below warning message appears once user select Enable LCD Conditioning:
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.
or
2. Analog Input
Cannot Display This Video Mode
Optimum Resolution 1280 x1024 60Hz
or
3.Digital Input
Cannot Display This Video Mode
Optimum Resolution 1280 x1024 60Hz
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See
Specifications for the Horizontal and Verticalfrequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.
NOTE: The floating Dell Self-test Feature Check dialogappears on-screen if the monitor cannot sense a video signal.
or
or
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.
See Solving Problems for more information.
If you do not see 1280 x 1024 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures.
If you have a Dell desktop or portable computer:
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
level, a blue LED for power indication, and two audio headset jacks.
1.
Power/volume control
2. Power indicator
3.
Headphone connectors
1.
Working from the rear of the monitor, attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor.
2.
3.
Plug in the power cord from the Soundbar into the connector on the back of the monitor.
4.
Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTE: Soundbar Power Connector +12V DC output is for optional only.
NOTICE: Do not use with any device other than Dell Soundbar
preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest
driver for your graphics card.
Back to Contents Page
Solving Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
or
or
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
4. Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your
monitor is functioning properly.
or
2. Analog Input
1. Auto Detect (Analog Input)
Cannot Display This Video Mode
Optimum Resolution 1280 x1024 60Hz
or
3.Digital Input
Cannot Display This Video Mode
Optimum Resolution 1280 x1024 60Hz
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or
too low for the monitor to use. See Monitor Specifications for the Horizontal and Verticalfrequency ranges addressable by this
monitor. Recommended mode is 1280 X 1024 @ 60Hz.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with
the computer or that the monitor is in a power save mode.
General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON
SYMPTOMS
PROBLEM DESCRIPTION
POSSIBLE SOLUTIONS
No Video/Power
LED off
Check connection integrity at the both ends of the video cable, verify that the
monitor and computer are plugged into a working electrical outlet, and that
you have pressed the power button.
No Video/Power
LED on
No picture or no brightness
Press the input select button in the front of the monitor and ensure the
correct input source is selected.
Increase brightness & contrast controls.
Perform monitor self-test feature check.
Check for bent or broken pins on the end of the video cable.
Reboot your computer and monitor.
Poor Focus
Shaky/Jittery
Video
Missing Pixels
Brightness
Problems
Geometric
Distortion
Horizontal/Vertical
Lines
Sync Problems
Screen is scrambled or
appears torn
LCD Scratched
Safety Related
Issues
Intermittent
Problems
Image Retention
(from a static
image)
Use the Power Management feature to turn off the monitor at all times
when not in use. Alternatively, use a dynamically changing screensaver
left on the monitorfor a long period of time.
In OSD Menu, under Reset to Factory Settings, select Enable LCD
Conditioning. Using this option may take several hours before the
image is eliminated.
NOTE: Image Burn-in is not covered by your warranty.
POSSIBLE SOLUTIONS
Perform monitor reset on "All Settings."
USB Problems
SPECIFIC SYMPTOMS
POSSIBLE SOLUTIONS
WHAT YOU
EXPERIENCE
POSSIBLE SOLUTIONS
No Sound
Turn the Power/Volume knob on the Soundbar clockwise to the middle position;
check if the power indicator (green LED) on the front of the Soundbar is
illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
Confirm that the monitor has power.
If the monitor has no power, see Troubleshooting your monitor for monitor
common problem.
No Sound
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume
setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted
Sound
Distorted
Sound
Unbalanced
Sound
Output
Low Volume
Appendix
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges
defined in the "Electrical Specifications" section in the User's Guide.
Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
Avoid moving the monitor between locations with large temperature differences.
Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.
Do not store or use the monitor in locations exposed to high humidity or dusty environment.
Do not allow water or other liquids to spill on or into the monitor.
Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located where they can be
stepped on or tripped over.
Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the monitor on a bed, sofa,
rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor in a bookcase or an enclosed space, be sure to
512-338-4400
NOTE: For further regulatory information, see your Product Information Guide.
Contacting Dell
You can contact Dell through the Internet and by phone:
For support through the web, go to support.dell.com.
For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following table.
For support by e-mail, see the e-mail addresses listed in the following table.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell XPS computers is available at a separate telephone number listed for participating countries. If you do not see a telephone
number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.
For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an
international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City)
International Access Code Country
Code
City Code
Anguilla
Service Type
Online Support
www.dell.com/ai
E-mail Address
la-techsupport@dell.com
Online Support
Aomen
Country Code:853
Area Codes,
Local Numbers, and
Toll-Free Numbers
Web and E-Mail Address
Technical Support
toll-free:800-335-0031
www.dell.com.ag
la-techsupport@dell.com
1-800-805-5924
toll-free:0800-105
34 160 910
29 693 115
Online Support
la-techsupport@dell.com
Country Code: 54
la-techsupport@dell.com
City Code: 11
Customer Service
toll-free:0-800-444-0730
Technical Support Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell
PowerVault
toll-free:0-800-222-0154
toll-free:0-800-444-0724
Sales
Aruba
www.dell.com.ar
Online Support
0-810-444-3355
www.dell.com.aw
la-techsupport@dell.com
toll-free:800-1578
Online Support
support.ap.dell.com
Country Code: 61
Technical Support
support.ap.dell.com.contactus
City Code: 2
toll-free: 1800-633-559
toll-free: 1800-060-889
Customer Service
toll-free: 1300-662-196
Austria (Vienna)
Online Support
Country Code: 43
08 20 24 05 30 81
City Code: 1
08 20 24 05 30 00
08 20 24 05 30 49
08 20 24 05 30 14
08 20 24 05 30 17
08 20 24 05 30 16
08 20 24 05 30 17
Switchboard
Bahamas
Online Support
Barbados
Online Support
support.euro.dell.com
tech_support_central_europe@dell.com
082024053000
www.dell.com/bs
la-techsupport@dell.com
toll-free:1-866-874-3038
www.dell.com/bb
la-techsupport@dell.com
1-800-534-3142
Belgium (Brussels)
Online Support
024819296
Country Code: 32
General Support
024819288
City Code: 2
024819295
Customer Service
Bermuda
support.euro.dell.com
0271315.65
Corporate Sales
024819100
Fax
024819299
Switchboard
024819100
Online Support
www.dell.com/bm
la-techsupport@dell.com
1-877-890-0751
Bolivia
Online Support
www.dell.com/bo
la-techsupport@dell.com
toll-free:800-10-0238
Brazil
Online Support
Country Code: 55
City Code: 51
51 2104 5470
51 2104 5480
www.dell.com/br
BR_TechSupport@dell.com
0800 970 3355
Sales
08009703390
Brunei
6046334966
Online Support
toll-free:1-866-278-6820
www.dell.ca/ostatus
support.ca.dell.com
toll-free:1-800-247-9362
Customer Service
Home/Home Office
toll-free:1-800-847-4096
Small Business
toll-free: 1-800-906-3355
toll-free:1-800-387-5757
toll-free: 1-866-398-8977
toll-free:1-800-847-4096
toll-free:1-800-387-5757
toll-free: 1-800-999-3355
Small Business
toll-free: 1-800-387-5752
Cayman Islands
1-877-335-5767
Online Support
toll-free: 1-800-387-5755
18664403355
la-techsupport@dell.com
1-877-262-5415
www.dell.com/cl
la-techsupport@dell.com
toll-free: 1230-020-3397
or 800-20-1385
support.dell.com.cn
Country Code: 86
cn_support@dell.com
customer_cn@dell.com
toll-free:8008580540
toll-free:8008582969
toll-free:800 8580950
toll-free:800 8580960
toll-free:8008582920
toll-free:8008582311
Customer Service
toll-free:8008582060
Colombia
5928181308
toll-free:8008582222
toll-free:8008582557
toll-free:8008582055
toll-free:8008582628
toll-free:8008582999
toll-free:8008582955
toll-free:8008582020
toll-free:8008582669
toll-free:8008582572
toll-free:8008582355
toll-free:8008582811
toll-free:8008582621
Online Support
Costa Rica
5928181350
Online Support
www.dell.com/co
la-techsupport@dell.com
01-800-915-4755
www.dell.com/cr
la-techsupport@dell.com
0800-012-0231
Online Support
Technical Support
225372727
Customer Service
225372707
Fax
225372714
Techical Fax
225372728
Switchboard
225372711
Denmark (Copenhagen)
Online Support
support.euro.dell.com
czech_dell@dell.com
support.euro.dell.com
70100074
Country Code: 45
Technical Support
70230182
70230184
32875505
Switchboard Relational
32871200
32871201
32875000
32875001
Online Support
www.dell.com/dm
la-techsupport@dell.com
toll-free:1-866-278-6821
Online Support
www.dell.com/do
la-techsupport@dell.com
1-800-156-1588
Online Support
www.dell.com/ec
la-techsupport@dell.com
toll-free:999-119-877-655-3355
toll-free:1800-999-119-877-655-3355
Online Support
www.dell.com/sv
la-techsupport@dell.com
800-6132
Finland (Helsinki)
Online Support
Technical Support
City Code: 9
Customer Service
Switchboard
Fax
support.euro.dell.com
fi_support@dell.com
Online Support:
Country Code: 33
Technical Support
0825387270
Customer Service
0825823833
Switchboard
Switchboard (calls from outside of France)
Sales
support.euro.dell.com
0825387129
0825004700
0499754000
0825004700
Fax
Fax (calls from outside of France)
Corporate
0825 004701
0499754001
Technical Support
0825004719
Customer Service
0825338339
Switchboard
0155947100
Sales
0155947100
Fax
0155947101
Germany (Frankfurt)
Online Support
Country Code: 49
City Code: 69
Technical Support
069 9792-7200
0180-5-224400
069 9792-7320
069 9792-7320
069 9792-7320
069 9792-7320
Switchboard
069 9792-7000
support.euro.dell.com
tech_support_central_europe@dell.com
Greece
Online Support
Technical Support
00800-44 14 95 18
Country Code: 30
00800-44 14 00 83
Grenada
Switchboard
2108129810
2108129811
Sales
2108129800
Fax
2108129812
Online Support
Guatemala
Online Support
Guyana
support.euro.dell.com
Online Support
Technical Support, Customer Service, Sales
Hong Kong
Online Support
www.dell.com/gd
la-techsupport@dell.com
toll-free:1-866-540-3355
www.dell.com/gt
la-techsupport@dell.com
1-800-999-0136
la-techsupport@dell.com
toll-free:1-877-270-4609
support.ap.dell.com
support.dell.com.cn/email
00852-3416 6923
00852-29693188
00852-29693191
India
00852-29693196
00852-3416 0906
Customer Service
00852-34160910
00852-34160907
00852-34160908
00852-34160912
00852-29693105
Online Support
support.ap.dell.com
Phone Numbers
india_support_desktop@dell.com
india_support_notebook@dell.com
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1-800-425-8045
Server Support
india_support_Server@dell.com
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1800 425 8045
eec_ap@dell.com
Phone Numbers
080-25068033
or your city STD code + 60003355
or toll-free: 1-800-425-9045
Indiaxps_AP@dell.com
Phone Numbers
080-25068066
or toll-free: 1-800-425-2066
Customer Service
India_care_HSB@dell.com
toll-free: 1800-4254051
India_care_REL@dell.com
toll-free: 1800-4252067
Sales
Large Corporate Accounts
1600338044
1600338046
Ireland (Cherrywood)
Online Support
Technical Support
City Code: 1
Business computers
support.euro.dell.com
dell_direct_support@dell.com
Home computers
At Home Support
Sales
Home
Small Business
Medium Business
Large Business
Sales E-mail
Dell_IRL_Outlet@dell.com
Customer Service
012044014
Fax/Sales Fax
012040103
Switchboard
012044444
08709060010
08709074499
08709074000
Italy (Milan)
Online Support
Country Code: 39
Technical Support
0257782690
City Code: 02
Customer Service
0269682114
Fax
0269682113
Switchboard
0269682112
Corporate
0257782690
Customer Service
0257782555
Fax
0257503530
Online Support
Technical Support, Customer Service, Sales (dial from within Jamaica only)
Japan (Kawasaki)
Online Support
Country Code: 81
City Code: 44
Technical Support
Switchboard
Jamaica
support.euro.dell.com
02577821
la-techsupport@dell.com
1-800-440-9205
support.jp.dell.com
toll-free: 0120-937-786
81-44-520-1235
toll-free: 0120-198-226
81-44-520-1435
toll-free:0120-198-433
81-44-556-3894
toll-free: 0120-198-498
PowerVault
Technical Support outside of Japan PowerApp, PowerEdge, PowerConnect, and
PowerVault
Technical Support Projectors, PDAs, Printers, Routers
Technical Support outside of Japan Projectors, PDAs, Printers, Routers
81-44-556-4162
toll-free: 0120-981-690
81-44-556-3468
Faxbox Service
044-556-3490
044-556-3801
Customer Service
044-556-4240
044-556-1465
044-556-3433
044-556-5963
044-556-3469
Individual User
044-556-1657
044-556-2203
044-556-4649
Korea (Seoul)
Online Support
toll-free: 080-999-0283
Country Code: 82
toll-free: 080-200-3800
City Code: 2
toll-free:080-200-3801
Sales
toll-free:080-200-3600
Latin America
support.ap.dell.com
Fax
2194-6202
Switchboard
2194-6000
512728-4093
512728-3619
512728-3883
512728-4397
Online Support
Support
512728-4600
or 512728-3772
support.euro.dell.com
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
+32 (0)2 481 91 19
26 25 77 82
Malaysia (Penang)
Online Support
Country Code: 60
City Code: 4
support.ap.dell.com
Customer Service
Transaction Sales
toll-free:1800888202
Corporate Sales
toll-free:1800888213
Mexico
Online Support
Country Code: 52
Technical Support
Sales
Customer Service
Main
Montserrat
Online Support
Technical Support, Customer Service, Sales
Netherlands Antilles
Online Support
Technical Support, Customer Service, Sales
www.dell.com/mx
la-techsupport@dell.com
001-866-563-4425
50-81-8800
or 01-800-888-3355
001-877-384-8979
or 001-877-269-3383
50-81-8800
or 001-800-888-3355
or001-866-851-1754
la-techsupport@dell.com
toll-free:1-866-278-6822
la-techsupport@dell.com
001-800-882-1519
Netherlands (Amsterdam)
Online Support
0206744594
Country Code: 31
Technical Support
0206744500
City Code: 20
New Zealand
0206744766
0206744200
0206744325
0206745500
Relational Sales
0206745000
0206744775
0206744750
Switchboard
0206745000
Switchboard Fax
0206744750
Online Support
Country Code: 64
Nicaragua
Online Support
Norway (Lysaker)
support.euro.dell.com
Online Support
support.ap.dell.com
support.ap.dell.com/contactus
toll-free:0800 335 540
0800441567
www.dell.com/ni
la-techsupport@dell.com
001-800-220-1377
support.euro.dell.com
815 35 043
Country Code: 47
Technical Support
67116882
67117575
Panama
23162298
Switchboard
67116800
Fax Switchboard
67116865
Online Support
www.dell.com/pa
la-techsupport@dell.com
011-800-507-1264
Online Support
www.dell.com/pe
la-techsupport@dell.com
Online Support
Country Code: 48
City Code: 22
Customer Service
0800-50-669
support.euro.dell.com
pl_support_tech@dell.com
5795700
5795 999
Sales
5795999
5795806
5795998
Switchboard
5795999
Portugal
Online Support
Technical Support
707200149
Customer Service
800300413
support.euro.dell.com
Sales
800300410 or 800300411 or
800300412 or 214220710
Fax
Puerto Rico
214240112
Online Support
www.dell.com/pr
la-techsupport@dell.com
Technical Support
toll-free: 1-866-390-4695
or 1-866-851-1760
1-877-537-3355
Online Support
www.dell.com/kn
la-techsupport@dell.com
toll-free:1-866-540-3355
Online Support
www.dell.com/lc
la-techsupport@dell.com
toll-free: 1-866-464-4352
Online Support
www.dell.com/vc
la-techsupport@dell.com
NOTE: The phone numbers in this section should be called from within Singapore or
Malaysia only.
toll-free:1-866-464-4353
Online Support
Technical Support XPS computers only
support.ap.dell.com
toll-free:18003947464
toll-free:18003947430
toll-free:18003947488
toll-free:18003947478
Customer Service
toll-free:18003947430(option6)
Transaction Sales
toll-free: 18003947412
Corporate Sales
toll-free:18003947419
Slovakia (Prague)
Online Support
Technical Support
02 54415727
Customer Service
420 225372707
support.euro.dell.com
czech_dell@dell.com
Fax
02 54418328
Tech Fax
02 54418328
Switchboard (Sales)
02 54417585
Online Support
09/091
Gold Queue
Country Code: 27
Technical Support
0117097710
Customer Service
0117097707
Sales
0117097700
Fax
0117060495
City Code: 11
support.euro.dell.com
dell_za_support@dell.com
011 7097713
Switchboard
0117097700
6046334810
Spain (Madrid)
Online Support
Country Code: 34
Technical Support
902100130
City Code: 91
Customer Service
902118540
Sales
902118541
Switchboard
902118541
Fax
902118539
Corporate
support.euro.dell.com
Technical Support
902100130
Customer Service
902115236
Switchboard
917229200
Fax
917229583
Online Support
support.euro.dell.com
77 134 03 40
Country Code: 46
Technical Support
City Code: 8
08 590 05 642
08 587 70 527
020 140 14 44
0859005594
Sales
08 587 705 81
08 590 05 199
Switzerland (Geneva)
Online Support
Country Code: 41
City Code: 22
0844811411
0844822844
0848802202
0848821721
Main
support.euro.dell.com
Tech_support_central_Europe@dell.com
0848 33 88 57
Fax
0227990190
Sales
0227990101
Taiwan
Online Support
Customer Service
Transaction Sales
Corporate Sales
support.ap.dell.com
support.dell.com.cn/email
Thailand
Online Support
toll-free:1800006007
Country Code: 66
toll-free:1800060009
Customer Service
toll-free:1800006007
(option7)
Corporate Sales
toll-free:1800006009
Transaction Sales
toll-free:1800006006
Trinidad/Tobago
Online Support
Online Support
support.ap.dell.com
www.dell.com/tt
la-techsupport@dell.com
1-888-799-5908
www.dell.com/tc
la-techsupport@dell.com
Online Support
Country Code: 44
toll-free:1-877-441-4735
support.euro.dell.com
dell_direct_support@dell.com
support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
08709074000
01344860456
Customer Service
08709060010
Corporate
01344373185
08709060010
Global Accounts
01344373186
Central Government
01344373193
01344373199
Health
01344373194
Technical Support
08709080500
General
Home and Small Business Fax
Uruguay
Online Support
08709074006
www.dell.com/uy
la-techsupport@dell.com
toll-free:000-413-598-2521
toll-free: 1-877-DELLTTY
(1-877-335-5889)
toll-free: 1-800-727-8320
support.dell.com
XPS
toll-free: 1-800-232-8544
toll-free: 1-800-624-9896
toll-free: 1-800-247-9362
Small Business
toll-free: 1-800-456-3355
toll-free: 1-877-671-3355
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
toll-free: 1-877-459-7298
Customer Service
toll-free: 1-800-624-9897
toll-free: 1-800-433-9014
Small Business
toll-free: 1-800-456-3355
toll-free: 1-877-671-3355
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
toll-free: 1-800-695-8133
Financial Services
Leases and Loans
toll-free: 1-877-577-3355
toll-free: 1-800-283-2210
Sales
1-800-289-3355 or 1-800-879-3355
toll-free: 1-888-798-7561
toll-free: 1-800-671-3355
Online Support
Venezuela
www.dellfinancialservices.com
Online Support
www.dell.com/vi
la-techsupport@dell.com
toll-free: 1-877-702-4360
www.dell.com/ve
la-techsupport@dell.com
0800-100-4752