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KPMG INTERNATIONAL
Executive
summary
01
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03
04
05
Microinsurance
Microinsurance provides protection
and risk mitigation; is also a market
with vast potential
Products
Increasing focus on innovating
products that combine consumer
needs with affordable premiums
Distribution
Insurers investing to find the right
mix of distribution channels that are
effective and efficient
Regulations
Countries around the globe rapidly
adopting separate regulations for
microinsurance
Outlook
Good practices emerging, expected
to stimulate further growth
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
01
What is
microinsurance?
Microinsurance statistics
Number of people covered by
microinsurance (in millions)
500
2011
135
2009
78
2007
0
100
200
300
400
500
1.2
2010
2.6bn
Low income
5/d
ay
Potential
market
Microinsurance
Source: Swiss Re Sigma Report 2010
$4/day
Social
protection
Extremely Poor
1.4bn
Classic
insurance
50
44
2.3bn
400
poorest
Middle & high income
richest
Source: World Bank, Allianz Group 2012, Swiss Re Sigma Report 2010
Asia
Latin America
Africa
1. Swiss Re Sigma Report: Microinsurance risk protection for 4 billion people, 2010
2. Microinsurance Innovation Facility
3. 7th International Microinsurance Conference 2011
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
Microinsurance has seen significant growth in Asia Pacific, particularly in markets such
as India and China. Asia is seen as a region with a vast potential for microinsurance
as it is home to about 70 percent of the worlds low-income population. Largely,
Bangladesh, the Philippines and Indonesia are witnessing rapid growth in
microinsurance. While Africa remains an undertapped market for microinsurance,
insurers are increasingly making an effort to cover the African population by
introducing need-based and easy-to-understand products. In Latin America, Brazil was
one of the first markets to introduce microinsurance with Mexico, Peru and Colombia
following suit. In Central and Eastern Europe, growth in microinsurance has not been
as swift as compared to Asian and Latin American regions.2, 3, 4, 5, 6
Microinsurance products*
Distribution channels**
8%
12%
29%
25%
29%
14%
8%
14%
Life endownment
Credit
Health
23%
20%
9%
MFIs/Banks
NGOs
CBOs
9%
Agents and Brokers
Retailers
Others****
*, ** The figures correspond to a survey conducted by Microinsurance Network in 2011. The study
sample is composed of: 20 insurance companies, two insurance and reinsurance brokers, and two
reinsurance companies.
*** Others include legal expenses, index and casualty products. Index insurance pays when certain
parametric triggers are met, for example crop index insurance might make payments based on
rainfall data or when temperature drops below freezing. The challenge is establishing parametric
triggers which minimize basis risk.
**** Others include, local offices of development agencies, direct distribution by the insurance
company itself, associations, utility companies and self-help groups, CBOs, government,
employers, churches, and cooperatives.
2.
3.
4.
5.
6.
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
02
Products and
innovations
Case studiesproduct
innovation
Aon Bolivia recently launched a new
retirement product targeting the working
class population, which requires regular
payments for 100 months and thereafter
entitles policyholders to receive double
the monthly payment for the next
70 months.
In India, ICICI Prudential Life has
partnered with a tea producer to offer
unit-linked endowment products to
company workers at tea plantations. The
product comes with premium guarantees
and flexible liquidity options.
In 2009, PICC of China introduced a pilot
microinsurance program insuring internal
migrants against accidents and disease.
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
03
Distribution
strategies
Case studiesdistribution
innovation
HDFC ERGOs rainfall index insurance
product in India covers the diminished
agricultural output/ yield resulting from a
shortfall in the anticipated normal rainfall.
It uses technology-enabled distribution
and along with a messaging service for
policy and claims data updates.
Codenso, the largest power distribution
company in Colombia, leverages its client
base to target microinsurance products
in partnership with Seguros Mapfre.
Insurers also face challenges in terms of the regulatory norms and licensing
requirements of informal distribution along with the right balance of value and
impact on cost and innovation.8, 9, 10
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
04
Regulations
Regulatory authorities
around the globe are
focusing on raising
the awareness and
benefits of insurance
amongst the poor.
West Africa
Microinsurance regulations in
eight countries for mutual social
health organizations.
India
Separate regulations for
microinsurance; mandate on
rural and social obligations
as part of licensing conditions
Taiwan
Proposed draft microinsurance
regulations for a program
covering traditional life and
personal injury insurance
Colombia
Does not have a dedicated
microinsurance regulation;
still incorporates proportionality
in its regulatory framework
Peru
Has separate regulations for
microinsurance
China
Microinsurance regulations
already implemented
Brazil
Separate regulation with provisions including
specific license for microinsurance providers
and consumer protection regulations
South Africa
National treasury framework
proposed with measures
such as dedicated
microinsurance licenses and
simplified distribution
Philippines
Separate regulations for
microinsurance; mandate on
rural and social obligations
as part of licensing conditions
11. Driving Efficiency & Growth in Microinsurance through regulatory intervention A Perspective, 2012
12. 7th International Microinsurance Conference: Making insurance work for the poor, 2011
13. The Millennium Development Goals Report, UN, 2011
14. Weathering the storm: The demand for and impact of microinsurance, September 2012
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
05
Outlook
Key Highlights
Products
The table below depicts the microinsurance industry and its changing landscape.
Endowment
products
Low sales
volume
Bundling with
micro credit
Rural channel
upscaled
Strong
technology usage
Poor
persistency
High-value
sales to offset
operational
expenses
Unit Linked
Insurance Plans
(ULIPs) savings
plan launched
Consumer
awareness
Focused
approach by
insurers, largescale needbased programs
Regulatory
guidelines for
microinsurance
Technology
usage for
increased
efficiency during
client interface
Servicing
challenges
Supply chain
innovations
Technology
innovation to
improve the policy
administration and
claims process
Distribution
NGOs
Flexible savings
and term
products
Collaborating
with larger banks
on financial
inclusion projects
Public private
partnership
Products
providing
risk cover
against health,
agriculture,
house and
education to
grow
Advance
technology-led
distribution
Governmentsponsored
programs
MFIs
MFIs
RRBs
RRBs
NGOs
NGOs
Banks
Regional Rural
Banks (RRBs)
RRBs
Producer
companies
Banks
NGOs
Co-operatives
Co-operatives
MFIs
MFIs
Retail chains
IT kiosks
200103
Infancy stage
200408
Startup stage
200911
Evolving stage
2011
Growth stage
2012
Way forward
With the risk management needs of four billion low-income people largely unmet, the potential market for microinsurance
is vast. In addition, for insurers, the segment is expected to become a meaningful avenue for growth going forward.
However, the role of the government is very important in this sector as there is a growing need for a supportive regulatory
framework that facilitates broad-based insurance growth.
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
KPMG information
Further reading
Microinsurance issue page
Insurance mega trends
The Intelligent Insurer
Global Climate Change and Sustainability
FS High Growth Markets workstream
Protecting the seeds of growth the Rise of
Microinsurance - article in September 2010 Frontiers in
Finance
Click here for more Thought Leadership
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
Contact us
Mary Trussell
Partner, KPMG in the UK
T: +44 20 7311 5461
E: mary.trussell@kpmg.co.uk
Erik Bleekrode
Seconded Partner, KPMG in Brazil
T: +55 11 2183 1775
E: erikbleekrode@kpmg.com.br
Serena Brown
Global Citizenship Senior Manager,
KPMG International
T: +44 20 7694 8303
E: serena.brown@kpmg.co.uk
Gerdus Dixon
Partner, KPMG in South Africa
T: +27 8 2492 8786
E: gerdus.dixon@kpmg.co.za
Walkman Lee
Partner, KPMG in China
T: +86 10 8508 7043
E: wakman.lee@kpmg.com
Shashwat Sharma
Partner, KPMG in India
T: +91 22 3090 2547
E: shashwats@kpmg.com
Liz White
Global Executive, Insurance,
KPMG in the UK
T: +44 20 7311 5526
E: liz.white@kpmg.co.uk
Una OSullivan
Global Knowldge Leader, Financial
Services, KPMG in the UK
T: +44 20 7311 1443
E: una.osullivan@kpmg.co.uk
Rupesh Kumar
Global Insurance Sector Analyst
KPMG in India
T: +91 12 4612 9270
E: rupeshkumar2@kpmg.com
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
Notes
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG
International. KPMG International provides no client services. All rights reserved.
The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual
or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is
accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information
without appropriate professional advice after a thorough examination of the particular situation.
2013 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms of the KPMG network of independent
firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to
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Contact: Vipin Kumar
Head of Global Sales and Markets Research
KPMG in India
Tel.+91 124 612 9321
Publication name: Issue Digest
Publication number: 12 006
Publication date: January 2013