Will you please explain us the responsibilities of your
department? -
02.
Understand very clearly what is within their purview
and what is not (In some organizations maintenance of IT infrastructure like UPS etc may be within their purview and some organizations it may not be In some organizations Purchase function may be the responsibility of the Admin and in some it may be the part of Finance and in some there may be a separate Purchase function)
Will you please show us the records of fixed assets?
-
Check for the fixed assets register Verify whether the
fixed assets are appropriately labelled Verify whether the recently purchased fixed assets are part of this register Verify whether the written off items / lost items are still part of this register
Check whether the periodical stock taking of the fixed
assets is carried out and any discrepancy has been brought to the notice of the Management
If import of items as per STPI, check for proper
maintenance of bond register and the corresponding STPI records
Check whether there is a system of control (like Gate
Pass) on the outgoing material from the organization Check whether such gate passes are signed by only authorized personnel of the organization Check whether the item is a returnable or non-returnable item is mentioned therein without any ambiguity Check for the return of the returnable items sent out of the organization for repair / other purposes
Check whether there is a system of control over
incoming materials - their recording their handing over to the corresponding department - Check for the effectiveness of the same
Check as to how the personal belongings like USB, CD
etc are controlled in the organization Check for the
Covered (Yes / No)
effectiveness of the same
03.
04.
Will you please explain us as to how the organizational
infrastructure is maintained? -
Check for the records of infrastructural equipments like
UPSs, ACs, DG Sets, Water Purifiers etc and see whether they are under warranty / AMC
Check whether contracts / agreements / purchase
orders clearly mention the terms and conditions of preventive maintenance / maintenance
Check whether the preventive maintenance schedule is
up-to-date and the schedule mentioned therein is as per the terms of the contract / purchase orders
Check whether the preventive maintenance is carried
out as per the schedule
Check for the maintenance records from the suppliers
and see whether there are any serious issues If so, check for the actions taken
Will you please explain how the physical security in your
organization is handled? -
Check whether the records of the security personnel is
available
Check for the records of the background verification of
the security personnel
Check whether the access control system is
implemented effectively whether it is implemented in all the floors whether it is working whether the badges are issued to all the employees / contractors whether badges of the persons who left the organizations disabled whether the loss of badge is informed and the lost badges are disabled whether the physical HID cards held by the department are matching the total HID cards purchased minus actual HID cards issued
Observe whether the access control system is utilized
effectively by the staff members
Check whether all the restricted areas have restricted
access and check for the existence of such access to only authorized personnel
05.
Will you please explain us as to how your organization is
protected from calamities like Fire, Floods etc? -
06.
Will you please explain us as to how travel arrangements are
made by you and local transport service to the employees is provided by you? -
07.
08.
Check for the existence of appropriate number of Fire
Extinguishers of appropriate type are available Check whether they have been inspected as required Check whether they are in useable condition Check whether the security personnel / others are aware of the usage of the fire extinguishers Check whether security personnel are aware of the evacuation priorities in case of fire emergency Check whether any fire drills were carried out Check for effective working of smoke detectors if they are installed
Check for the effectiveness of the system
Please describe as to how the housekeeping function is
carried out in your organization? -
Check the housekeeping checklists
Make a physical walkthrough along with the
department functional and check for appropriate housekeeping
Interview the housekeeping personnel and check
whether their understanding is in sync with the expectations from the department
Will you please explain to us as to how do you get to know
the complaints on your department and how do you track them to closure? -
Check whether there is an effective system, to track
complaints and close them is available
Check whether proper analysis of these are carried out
so that their recurrence is avoided
09.
How is the performance of your department measured
quantitatively (functional objectives)? How is your departments performance reviewed by the senior management?
10.
(If the department handles Purchase function):
Will you please explain us your purchase procedure?
Check as to how the purchase requisitions are made to
the department Check for the origination and completeness of these requisitions
Check as to how the suppliers are identified and
evaluated Check for the evaluation records
Check as to how the department ensures complete,
correct description of the items to be purchased and terms & conditions in the Purchase Order
Check for the up-to-date maintenance of Approved List
of Suppliers
Check for the records of incoming inspection
Check for the performance tracking of the suppliers
and records of periodical re-evaluation of suppliers