Beruflich Dokumente
Kultur Dokumente
BRKRST-3067
BRKRST-3067
Cisco Public
Agenda
Troubleshooting Catalyst 4500
Architecture
Interface Packet Drops
Catalyst 4500-E Series Switches
High CPU
IOS and IOS-XE Crashes
IOS-XE Licenses
Catalyst 4500 Series Switches
BRKRST-3067
Cisco Public
Architecture Overview
Shared Packet
Memory
Intelligent Supervisors
CPU
TCAMs1
NFL2
Switching ASICs
Packet Processor
Forwarding Engine
Packet Processor
Forwarding Engine
Supervisor
Specialised Hardware
Line Card
BRKRST-3067
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BRKRST-3067
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Packet Processing
Engine
46xx
3G
E Series Linecard
TX queue is full
Stub ASICs
Oversubscription
Pause frames received
48Gbps
Packet Processing
Engine
47xx
6G
E Series Linecard
Stub ASICs
Front
Panel Ports
24Gbps
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Cisco Public
Next steps
Cisco Public
PauseFramesDrop
0
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Cisco Public
Next steps
Disable flow control receive on the local interface
Disable flow control send on the peer
BRKRST-3067
Cisco Public
Next steps
Enable flow control send on the local interface
Enable flow control receive on the peer
Sup6-E# show
0 input
Sup6-E# show
0 input
interface
errors, 0
interface
errors, 0
gi1/13
CRC, 0
gi1/13
CRC, 0
| include overrun
frame, 86432 overrun, 0 ignored
| include overrun
frame, 206658 overrun, 0 ignored
PauseFramesDrop
0
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Shared Packet
Memory
Supervisor 6-E
TCAMs
CPU
Forwarding
Engine
Tx Queue
Memory
Telnet, SSH
Line Card
Stub ASICs
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These processes use CPU under the Cat4K Mgmt HiPri and Cat4K
Mgmt LoPri
HiPri: within CPU target
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Next steps
Mac flap?
Identify the event that is dropping packets so that we know what type of
packet to look for in further CPU debugging
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Next steps
Is there a pattern and is this legitimate traffic?
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BRKRST-3067
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BRKRST-3067
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BRKRST-3067
(not supported)
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Feature Sets
Entservices
Ipbase
Lanbase
Entservices
Entservices
Ipbase
Lanbase
Ipbase
Lanbase
IPbase
Lanbase
Lanbase
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Temporary License
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BRKRST-3067
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BRKRST-3067
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Standby supervisor will always boot to the same license level as that
of Active supervisor
If running SSO and Active and Standby are running different license
levels, need to manually set level.
Sup7e(config)#license boot level entservices
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Agenda
Troubleshooting Catalyst 6500
Sup720 Architecture
Sup720 Layer 2 and Layer 3 Unicast Troubleshooting
High CPU utilisation
Virtual Switch System (VSS) Troubleshooting
Sup2T Architecture
Sup2T Layer 3 Unicast Troubleshooting
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Layer3 Control-plane
E.g., OSPF, BGP, SNMP
Replication engine
E.g., Multicast, SPAN
L3/L4 forwarding
SFP /
SFP GETX
ACE
Counter
MSFC 3
Flash
DRAM
Flash
DRAM
RP
CPU
1 Gbps
SP
CPU
1 Gbps
Switch Fabric
16 x 20G Traces
Traces # 1 to 16
NetFlow
Port ASIC
QoS
Adj
FIB
ACL
TCAM TCAM TCAM TCAM
L3/4 Engine
MET
20 Gbps
EOBC
Fabric Interface
and
Replication Engine
DBUS
RBUS
L2 forwarding
L2 Engine
PFC3
L2 CAM (64K)
16 Gbps Bus
Integrated Switch
Fabric
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MET
Port
Port
ASIC
ASIC
Fabric
Interface &
Replication
Engine
Port
ASIC
Layer 2
Layer 2
Engine
Engine
L3/4
DFC3 Engine
Port
ASIC
Fabric
Interface &
Replication
Engine
WS-X6704
Module 8
MET
Switch Fabric
MET
Fabric
Interface &
Replication
Engine
Port
ASIC
BRKRST-3067
Port
ASIC
Layer 2
Layer 2
Engine
Engine
L3/4
DFC3 Engine
Fabric
Interface &
Replication
Engine
Port
Port
ASIC
ASIC
WS-X6748
Module 7
MET
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L2 Unicast Traffic
Te8/1
Te8/3
Te8/3
Host2
7.0.1.2
Te8/1
R2
Cat6K
Host1
7.0.1.1
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Cisco Public
Gig7/4
Interface
Vlan700
Gig8/1
Type
ARPA
Interface
Vlan700
Gig7/3
Hardware Addr
0011.bced.e400
Type
ARPA
Gig8/2
Age (min)
-
Hardware Addr
000b.fca2.fe0a
Gig7/5
Age (min)
-
Gig8/3
Po1
Po2
Po1
R1
32
L2 Unicast Traffic
Te8/3
Te8/3
Host2
7.0.1.2
Te8/1
Te8/1
R2
dynamic
dynamic
Yes
Yes
50
170
Po1
Po2
Cat6K
Po2
ports
dynamic
Yes
170
Po2
Po1
Host1
7.0.1.1
BRKRST-3067
Gig7/4
age
Gig8/1
learn
Gig7/3
type
Gig8/2
mac address
Gig7/5
vlan
Gig8/3
Cisco Public
Po1
R1
33
L2 Unicast Traffic
Te8/3
Po1
Cisco Public
Gig7/5
Gig7/3
Gig7/4
Gig8/2
Gig8/1
Cat6K
Host1
7.0.1.1
BRKRST-3067
Te8/3
Gig8/3
Primary
Entry
Host2
7.0.1.2
Te8/1
Te8/1
R2
Po2
Po1
R1
34
Te8/3
Te8/3
Host2
7.0.1.2
Te8/1
R2
Te8/1
L2 Unicast Traffic
R1#show etherchannel load-balance module 1
EtherChannel Load-Balancing Configuration:
Po1
dst-ip
mpls label-ip
EtherChannel Load-Balancing Addresses Used Per-Protocol:
Gig7/4
Gig8/1
Gig7/3
MPLS: Label or IP
Gig8/2
Gig7/5
Gig8/3
Cat6K
Po2
Host1
7.0.1.1
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Po1
R1
35
MET
Port
Port
ASIC
ASIC
Fabric
Interface &
Replication
Engine
Layer 2
Layer 2
Engine
Engine
L3/4
DFC3 Engine
Port
Port
ASIC
ASIC
Fabric
Interface &
Replication
Engine
WS-X6704
Module 8
MET
Switch Fabric
MET
Fabric
Interface &
Replication
Engine
Port
ASIC
BRKRST-3067
Port
ASIC
Layer 2
Layer 2
Engine
Engine
L3/4
DFC3 Engine
Fabric
Interface &
Replication
Engine
Port
ASIC
Port
ASIC
WS-X6748
Module 7
MET
36
L3 Unicast Traffic
Te8/3
SW
Te8/3
Te8/1
Host2
9.0.1.2
Te8/1
R2
Cat6K
Host1
8.0.1.1
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Gig7/3
Gig7/4
Gig8/1
Gig8/2
HW
Gig7/5
Gig8/3
R1
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FIB/Adjacency Tables
L3 FIB Table Programming Flow
show ip route (RIB)
Verify Layer 3
show ip cef
remote command
module <mod> show
ip cef
show mls cef lookup <ip
address> <mod>
BRKRST-3067
show ip arp
show ip cef
adjacency
remote command
module <mod>
show adjacency
detail
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L3 Unicast Traffic
Te8/3
Te8/3
Te8/1
Host2
9.0.1.2
Te8/1
R2
Cat6K
Cat6K#show vlan internal usage
Host1
8.0.1.1
BRKRST-3067
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Gig7/3
Gig7/4
Gig8/1
[snip]
Gig8/2
1091 TenGigabitEthernet8/1
Gig7/5
1090 TenGigabitEthernet8/3
Gig8/3
[snip]
R1
39
L3 Unicast Traffic
Te8/3
9.0.0.0/8
Host2
9.0.1.2
Te8/3
SW
Te8/1
Te8/1
R2
Cat6K
attached to TenGigabitEthernet8/1
9.0.0.0/8
HW
Adjacency
Te8/1
Te8/3
Gig7/4
108749 9.0.0.0/8
Gig8/1
Prefix
Gig7/3
Index
Gig8/2
Gig7/5
Gig8/3
Host1
8.0.1.1
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L3 Unicast Traffic
Cat6K#show adjacency ten 8/3 7.7.1.2 detail
Protocol Interface
Address
IP
7.7.1.2(17)
TenGigabitEthernet8/3
Rewrite information
(Dmac|Smac|0800): verify it is conform
with next hop rewrite info
M(108749 ): E | 1 FFF
0 0 0 0
255.0.0.0
V(108749 ): 8 | 1 0
0 0 0 0
9.0.0.0
BRKRST-3067
(A:294933 ,P:1,D:0,m:14,B:0)
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L3 Unicast Traffic
Cat6K#show mls cef adjacency entry 294933 to 294947 mod 7
Index: 294933
Index: 294947
packets: 0, bytes: 0
Cat6K#show mls cef adjacency entry 294933 to 294947 mod 7 | i packets
294933
294934
294935
294936
294937
294938
294939
packets: 0, bytes: 0
packets: 0, bytes: 0
packets: 0, bytes: 0
packets: 0, bytes: 0
packets: 0, bytes: 0
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MSFC 3
Flash
DRAM
RP
CPU
Flash
SP
CPU
DRAM
1 Gbps
Inband
C
Port ASIC
C
1 Gbps
Inband
Sup720
SP: show ibc
SP: show process cpu
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Next Steps
Process: recurring events, control plane process etc.
Interrupts: incorrect switching path, system exceeding hardware resources
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BRKRST-3067
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Next steps
Check if any debug is enabled via show debug. Issue undebug all if it is
not needed
Disable logging by no logging console or no logging terminal
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Size Link
77
36
77
36
Enc
1
1
Flags
200
200
Input
Vl100
Vl100
Output
None
None
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Packet details
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BRKRST-3067
Ethertype
Source/Destination
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Switch 1
BRKRST-3067
Switch 2
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BRKRST-3067
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BRKRST-3067
Switch 1 side of
the VSL
Switch 2 side of
the VSL
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Indicates
problem sending
LMP packet to
the VSL peer
Rx error details
Interface My info
My info
Bad MAC
Bad switch Domain id
Peer info
mismatch
absent
Address
id
mismatch
mismatch
------------------------------------------------------------------------------Te1/5/4
0
1
0
0
0
0
Te1/3/3
0
0
0
0
0
0
These errors usually indicate a
Te1/3/4
0
0
0
0
0
0
misconfiguration on one of the peers
Te1/3/6
0
0
0
0
0
0
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VSL
Physical
Logical
Gig1/6/1
R1
2013 Cisco and/or its affiliates. All rights reserved.
Host1
8.0.1.1
Gig1/9/36
Gig2/9/15
Gig1/6/2
Gig1/5/1
Gig2/2
Gig5/2
Gig2/4
Po1
Gig4/16
Gig5/9
Gig4/16
Gig2/2
Gig5/2
Gig2/4
Po2
Gig2/6/12
Gig2/9/1
Fast Hello
Host1
8.0.1.1
Cat6K
Gig5/9
Gig1/6/1
BRKRST-3067
Ten2/2/7
Host2
9.0.1.2
Ten1/1
Host2
9.0.1.2
Ten1/3/2
R2
R2
Cisco Public
Po2
Po1
R1
57
VSL
MEC
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Im active
Im active
identical configurations
Three methods for detection and recovery
VSLP Fast Hello
Virtual Switch
Domain
Active
Standby
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Enhanced PAgP
Uses new Type-Length-Value (TLV) field in PAgP packets. contains the ID of the
active switch
Requires Multi-chassis EtherChannel (MEC) switch support ePAgP
BFD
Uses a dedicated connection between VSL peers
Requires IP addresses in different subnet on the interfaces in the BFD link
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Ten1/4
Ten1/3/2
Ten2/2/7
R2
R2
VSL
Physical
Logical
Gig1/9/36
Gig2/9/15
Gig1/6/2
Gig1/5/1
Gig2/2
Gig5/2
Gig2/4
Po1
Gig4/16
Gig5/9
Gig4/16
Gig2/2
Gig5/2
Gig2/4
Po2
Gig2/6/12
Gig2/9/1
Fast Hello
Gig1/6/1
Gig5/9
Gig1/6/1
Cat6K
Po2
Po1
R1
BRKRST-3067
R1
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Partner
Partner
Partner
Port
Detect Capable
Name
Port
Version
Gi1/5/1
Yes
R1
Gi2/4
1.1
Gi1/6/2
Yes
R1
Gi5/2
1.1
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SW1
SW2
Active
Standby
Gig1/6/1
Gig2/9/1
Fast Hello
Po2
I lost my VSL.
Let me take over as Active!
Gig2/4
Gig5/2
Gig2/2
Gig4/16
ePAgP
Gig5/9
Po1
R1
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Switch Status
Preempt
Priority
Role
Number
Oper(Conf) Oper(Conf)
Session ID
Local
Remote
-----------------------------------------------------------------LOCAL
UP
TRUE (Y*)
200(200)
ACTIVE
Switch Status
Preempt
Priority
Role
Number
Oper(Conf) Oper(Conf)
Session ID
Local
Remote
-----------------------------------------------------------------LOCAL
UP
TRUE (Y*)
100(100)
ACTIVE
BRKRST-3067
0
Switch id 2 is now the real active switch, and
doesnt see switch id 1 as long as the VSL is down
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*Apr 1 12:49:52.140 CET: %VSLP-SW2_SP-5-RRP_MSG: Peer Switch with unsaved configurations needs to be
reloaded. Please save relevant configurations on the peer switch and reload it.
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CL1 TCAM
contains Security
& Feature ACL
entries
1GE /
10GE
Uplinks
NetFlow Hash
& Data tables
for stats &
features
MSFC 5
Central
Management
Processor
CL2 TCAM
contains QoS
ACL entries
CL1
ADJ
FIB
CL2
TCAM TCAM TCAM TCAM
Port ASIC
CPU
DRAM
ADJ
contains
Rewrite
info
NetFlow
2 x 1 Gbps
LIF
MAP
Flash
RPF
Table
L3/4 Engine
MET
Switch Fabric
26 x 40G Traces
Switch Fabric
Traces # 1 to 26
BRKRST-3067
40 Gbps
EOBC
Fabric Interface
&
Replication Engine
DBUS
RBUS
LIF Table
LIF Stats
PFC
4
ACE
Counter
L2 Engine
L2 CAM (128K)
Hardware for
ACL TCAM
counters
Logical Interface
(LIF) Table contains
entries
Cisco Public
L2 CAM
contains MAC
entries
70
Sup2T
Control-Plane
Data-Plane
BRKRST-3067
Dual Core
Processor
MSFC 3
MSFC 5
PFC3
PFC4
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Sup2T Overview
Integrated with Control Management Processor (CMP)
USB-based console and flash support
Key improvement: Single-Cycle Input & Output Processing
Has superior Control-Plane protection
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R2
.1
.2
192.168.100.0/30
Host2 Gig3/2
192.168.200.9
Gig3/1
192.168.100.4/30
Verify IP Route
Gig3/25
.5
.6
Gig3/26
192.168.25.5
Route metric is 0, traffic share count is 1
* 192.168.25.1
Sup2T
.1
Gig3/1
Host1
192.168.200.5
BRKRST-3067
Cisco Public
Gig1/26
192.168.25.4/3
0
.2
192.168.25.0/30
Gig1/25
.6
.5
Gig3/2
R1
73
R2
192.168.200.8/30
.1
.2
Gig3/1
192.168.100.4/30
192.168.100.0/30
Host2 Gig3/2
192.168.200.9
Gig3/25
.5
.6
Gig3/26
Sup2T
attached to GigabitEthernet3/25
192.168.200.8/30
SW
No more MLS. Use platform
hardware.
Prefix
219265 192.168.200.8/30
HW
.2
Adjacency
Gi3/25
Gi3/26
.1
Gig3/1
Gig1/26
192.168.25.4/3
0
Gig1/25
192.168.25.0/30
.6
.5
Gig3/2
Host1
192.168.200.5
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Cisco Public
R1
74
R2
.2
192.168.100.0/30
.1
.6
Gig3/26
Gig1/25
.1
Gig3/1
Host1
192.168.200.5
Cisco Public
Gig1/26
192.168.25.4/3
0
SW
.5
Sup2T
.2
BRKRST-3067
Gig3/1
Gig3/25
192.168.25.0/30
Host2 Gig3/2
192.168.200.9
192.168.100.4/30
.6
.5
Gig3/2
R1
75
R2
.1
HW
Codes: M - mask entry, V - value entry, A - adjacency index, NR- no_route bit
LS - load sharing count, RI - router_ip bit, DF: default bit
CP - copy_to_cpu bit, AS: dest_AS_number, DGTv - dgt_valid bit
DGT: dgt/others value
.2
192.168.100.0/30
Host2 Gig3/2
192.168.200.9
Gig3/1
192.168.100.4/30
Gig3/25
.5
.6
Gig3/26
Sup2T
.1
Gig3/1
Host1
192.168.200.5
BRKRST-3067
Cisco Public
Gig1/26
192.168.25.4/3
0
.2
192.168.25.0/30
Gig1/25
.6
.5
Gig3/2
R1
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R2
.1
.2
192.168.100.0/30
Host2 Gig3/2
192.168.200.9
Gig3/25
.6
Gig3/26
Gig3/1
Host1
192.168.200.5
Cisco Public
Gig1/26
192.168.25.4/3
0
.2
192.168.25.0/30
Gig1/25
.1
.5
Sup2T
. . . Continued . . .
BRKRST-3067
Gig3/1
192.168.100.4/30
.6
.5
Gig3/2
R1
77
R2
.2
Gig3/25
.5
.6
Gig3/26
Sup2T
Gig1/25
.2
.1
Gig3/1
Host1
192.168.200.5
BRKRST-3067
Gig3/1
Cisco Public
Gig1/26
192.168.25.4/3
0
192.168.100.0/30
.1
Continued . . .
192.168.25.0/30
. .
Host2 Gig3/2
192.168.200.9
192.168.100.4/30
.6
.5
Gig3/2
R1
78
Summary
Troubleshooting Catalyst 4500
Troubleshooting Catalyst 6500
Sup-720 and Sup-2T
Troubleshooting High CPU
Troubleshooting VSS
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Q&A
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BRKRST-3067
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