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COURTESY ALERT NOTICE?

COURTESY ALERT NOTICE
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York University Libraries (circinfo@yorku.ca)
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05/10/2014
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To: jconceicao@hotmail.ca
circinfo@yorku.ca
Mr JORGE CONCEICAO
jconceicao@hotmail.ca
COURTESY ALERT NOTICE
--------------------The item(s) listed below are coming due. Please renew before the date shown or r
eturn if the renewal limit is reached or someone else has a hold request. We re
commend renewing prior to the due date. Failure to receive a notice does not rel
ieve borrowers of the responsibility to return books by the due date.
Sunday, 5 October, 2014
ID: 29007014620996
1 call number:HF 5691 Z54 2011
Mathematics of finance / Petr Zima, Robert L. Brown
Zima, Petr.
due:October 8, 2014,23:59

FOR ENQUIRIES PLEASE CALL THE CIRCULATION

H BELOW:
Scott Library
Sound and Moving Image Library
Steacie Science & Engineering Library
Peter F. Bronfman Business Library
Education Resource Centre
Frost Library
Law Library
Nellie Langford Rowell Library
ADDITIONAL SERVICES:
Online Renewal Service
(Select My Account)

DESK OF THE APPROPRIATE LIBRARY BRANC

416-736-5181
416-736-5508
416-736-5084
416-736-5139
416-736-5259
416-487-6726
416-736-5206
416-736-2100 extension 33219

www.library.yorku.ca

PAYMENTS:
Payments may be made at any Circulation Desk.
Mail Payments should be addressed to:
YORK UNIVERSITY
Scott Circulation Services
Library Accounts

ID:39007050239045

133CS, Scott Library

4700 Keele Street
Toronto, Ontario
M3J 1P3
Make cheques payable to: YORK UNIVERSITY LIBRARIES
Please include York University ID number.
SANCTIONS:
Sanctions, including the levying of fines, the assessment of charges for the re
placement
of library materials, and/or the suspension of library privileges may be applie
d for the
failure to adhere to the Lending Code.
APPEALS:
Inquiries concerning the application of the Lending Code may be made to the app
ropriate
Circulation Department. Inquiries will be investigated and responded to if sub
mitted
in writing within 60 days of the due day.
All borrowers may appeal the application of fines or sanctions.
There are three possible steps in this process. At each stage in the process t
he
borrower is provided with the opportunity to have the decision reviewed by the
individual or committee with the particular responsibility for the application
of the
fines and/or sanctions. At each step the borrower is afforded the opportunity
to
provide additional information to assist the reviewer. Library staff will assi
st the
borrower at each step in the process.
The steps are as follows:
i. Petition to the head or designated staff of the Circulation unit concern
ed
ii. Appeal Stage 1: to the head of that Library/Department
iii. Appeal Stage 2: to the University Librarian/Law Librarian