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Pratt & Whitney Customer Training

Pratt & Whitney

Customer Training
Course Catalog

Its in our power.

TM

Table of Contents
2

MRO Leadership Program

Training Program
Consulting Services

ATA Specification 104/


Definitions for Training Levels

European Aviation Safety


Agency (EASA)

General Courses

Engineering Courses

PW4000 Engine Series Courses

10

PW2000 Engine Series Courses

11

PW6000 Engine Series Courses

11

V2500 Engine Series Courses

12

JT8D-7/-17 and JT8D-200


Engine Series Courses

14

JT9D Engine Series Courses

15

F117 Engine Series Courses

16

F100 Engine Series Courses

18

e-Learning

19

Web-Based Training

19

Computer-Based Training

20

Training Aids

22

Educational Resources

22

General/Engineering
Training Guides

23

Performance/Engineering
Training Guides

24

Maintenance Training Guides

26

How to Enroll in a Course

27

Order/Registration Form

Pratt & Whitney Customer Training Center

Pratt & Whitney China Customer Training Center

Pratt & Whitney Customer Training


Pratt & Whitney Customer Training delivers a focused learning experience to students from around the
world. Our curriculum blends classroom instruction with computer-based technologies and hands-on
engine practice. We provide comprehensive and effective training solutions at our state-of-the-art
training centers, one of our satellite network locations or on-site at a customer facility.
We support both commercial and military engine maintenance training, engineering and engine
performance courses, leadership program initiatives and educational resources. All of our courses
emphasize proactive safety, reliability, performance and quality. Self-paced online courses are available
to support your training needs.
For more information about Pratt & Whitney Customer Training services, please contact us directly at
860-565-8600 or speak with your local Pratt & Whitney representative. The 24-Hour Help Center is also
available to assist with any inquiries at 800-565-0140 (Domestic) or 860-565-0140 (International).

MRO Leadership Program


Experienced maintenance, repair and overhaul (MRO) leadership
is key to the safety and reliability of the world fleet and the
evolving international supply chain.
The MRO Leadership Program shares knowledge, experience
and best practices with participants from various industries to
address maintenance, repair and overhaul talent in a rapidly
changing business environment.
This five-day program challenges participants to find new ways
to improve the safety and reliability of the world fleet,
drive lean operations across the enterprise, address the
complex supply chain and focus on people as key resources.
The MRO Leadership Program is offered by Pratt & Whitney
in cooperation with university professors and industry experts
and associations.

Key topics include:


Lean Operations
Regulatory Environment
Logistics and Supply-Chain Management
Managing a Cross-Cultural Global Workforce
Leadership and Change Management
MRO Cost Management
Human Factors Awareness
State-of-the-Industry and Market Considerations
Content is tailored to program participants. Instructor activities
and team projects focus on topics that are critical to the MRO
industry and the role of leadership. Tours to a UTC engine
overhaul facility or part repair operation may also be provided.

Training Program Consulting Services


Customer Training provides consulting services on engine performance, engine maintenance, visual inspections
and field issues.
We also offer services that can be tailored to your organization, including train-the-trainer programs, cross-facility
utilization and regional training. Customer Training offers a total learning management approach, focusing on
human performance improvement and value-added services.

ATA Specification 104/


Definitions for Training Levels
Level I: General Familiarization
Personnel must be familiar with current equipment and
have a general knowledge of turbine-powered transport
aircraft. Level I provides a brief overview of the airframe,
systems and power plant as outlined in the Systems
Description Section of the Aircraft Maintenance Manual.

Level II: Ramp and Transit


Personnel must be familiar with turbine-powered transport
aircraft digital electronic equipment and have experience in
ramp, transit and turnaround activity. Level II provides a
basic system overview; a description of controls, indicators
and principal components including their location; and
practical training on servicing and minor troubleshooting.

European Aviation Safety


Agency (EASA)
Pratt & Whitney Customer Training is an approved European
Aviation Safety Agency (EASA) Part 147 Maintenance Training
Organization. Certification allows Pratt & Whitney Customer
Training to provide type training for European aircraft and
power plant technicians as required by their respective EASA
Part 66 curricula.
Part 147 certification also ensures that Pratt & Whitney
Customer Trainings facility, processes, records, personnel,
equipment and examinations continuously meet the highest
standards. Experienced and qualified instructors undergo
training every year to stay current with the latest technical
upgrades, training techniques and regulatory requirements. In
addition, our EASA-qualified examiners provide hands-on
assessments and exams following each class.
Part 66 Appendix III type-training levels are based upon ATA 104 (Air Transport
Association) corresponding-type training levels.

Level III: Line and Base Maintenance Training


Personnel attending Level III training should, in addition to
requirements for Levels I and II, possess the knowledge
and experience required to maintain turbine-powered
transport aircraft. Level III provides a detailed description of
the operation, component location, removal/installation and
troubleshooting procedures to maintenance manual level.

Level IV: Specialized Training


Entry level is defined by subject matter. Personnel must
have considerable experience in the field in which training
will be received. Level IV provides a detailed description,
component location, in-depth troubleshooting, adjustment,
test procedures, rigging, in-depth use of wiring diagrams,
schematics and engineering data.

Level V: Component Overhaul Training


Entry level is defined by subject matter. Personnel must
meet prerequisites established by the vendor. Specialized
overhaul training is conducted by airframe/engine
manufacturers and/or their suppliers to a component
maintenance manual level.

EASA Certificate
4

General Courses
Jet Engine Introduction (2 Days)
Class Size: 18 Course Code: 109

Standard Practices Used in Maintenance of


Pratt & Whitney Engines (2 Days)
Class Size: 15 Course Code: 205

Designed for personnel who need general knowledge of the gas


turbine engine. The student will be able to identify the major gas
turbine engine, nacelle and engine system components; name the
different types of gas turbine engines; and state, in general terms,
engine economics.
Effective Training and Presentation Techniques (3 Days)
Class Size: 12 Course Code: 216

Provides knowledge and understanding of classroom management


skills, speaking skills, use of audiovisual materials, giving and
receiving instructor feedback and adult learning theory. Two days
of classroom instruction are followed by one full day of practice
teaching scenarios where students apply what they have learned,
then receive immediate feedback on their performance. The course
satisfies the requirements of FAR145 for instructor training.

Designed for personnel responsible for performing or supervising


maintenance on Pratt & Whitney engines. Students will be able to
reference proper resources and will be able to perform
recommended maintenance practices. A variety of hand tools,
precision measuring equipment and shop engines provide handson experience with Standard Practices. The human factor and its
role in maintenance will be discussed.
CFM56 Engine Maintenance Training
Pratt & Whitney Customer Training is expanding its training
capabilities to include ATA maintenance courses for the CFM56
engine. Please contact us for more information on how we can
tailor your CFM56 engine training program.

OJT: Teaching Job Knowledge and Skills (1 Day)


Class Size: 12 Course Code: 501

Designed for subject-matter experts who train new employees


both in the classroom and on the shop floor. Provides knowledge
and ability to apply the characteristics of an effective instructor,
verbal and nonverbal communications and the coach-and-pupil
learning strategy. This course consists of presentations and
discussions combined with classroom activities designed to
improve individual communications skills.
6

CFM and CFM56 are trademarks of CFM International.

Engineering Courses
Introduction to Engine Failure Analysis (5 Days)

Engine Design and Repair (5 Days)

Class Size: 15 Course Code: 200

Class Size: 15 Course Code: 209

Teaches how to analyze jet engine system/part failures from in-flight


or test cell incidents to help determine root cause. Case studies from
course participants are used as examples in the classroom. This
course is applicable to all Pratt & Whitney engine models and
includes classroom presentations, discussions and workshop
sessions. Students will learn important information from listening to
experiences shared by other participants and from hands-on
exercises.

Provides a general overview of the structural design and performance


features of Pratt & Whitneys commercial gas turbine engines. The
course defines the relationship between these features and required
inspection and repair procedures. Additional topics include a review of
engine management using risk analysis and the application of the
failure analysis process. The experience is designed to enhance the
students skill level in the evaluation, repair and management process
for engine parts.

Introduction to Engine Fleet Management (5 Days)

P&W EHM (Engine Health Monitoring) (5 Days )

Class Size: 15 Course Code: 201

Class Size: 12 Course Code: 210

Teaches procedures for evaluating and optimizing an airlines engine


fleet in the areas of engine performance, test cell operations, onwing health management, engine workscope and engine
maintenance and removal planning.

Designed for personnel responsible for conducting engine


performance analysis using in-flight data and Pratt & Whitneys
P&W EHM software program. Students will be able to perform
engine health-monitoring procedures, analyze the engine health
monitoring reports and apply the features of the P&W EHM
computer program. Students are encouraged to bring a copy of their
P&W EHM database to class to gain experience applying the EHM
program features to their own engine fleet. Students must be
employed by companies who have or are registered to receive
P&W EHM software.

Module Performance Analysis Using MAPNET (4 Days)


Class Size: 15 Course Code: 203

Develops competency in implementing and using the Module


Analysis Program Network (MAPNET) program to accomplish
engine and module performance analysis and to plan corrective
action using engine test cell data.

Engine Condition Monitoring II (ECM II)/ECM (5 Days)


Class Size: 12 Course Code: 202

Advanced Diagnostic and Engine Management


(ADEM) (5 Days)
Class Size: 12 Course Code: 222

Designed for personnel responsible for conducting on-wing engine


performance and health monitoring or those who have a Fleet
Management Program (FMP) or Engine Management Program
(EMP) contract with Pratt & Whitney. The primary ADEM tools and
features are identified, discussed and used to determine the cause
of engine faults and document analyses. Students will have the
ability to access their own ADEM fleet data to immediately apply
the topics learned in class. The course also emphasizes the
benefits of preventive maintenance and early fault detection.

Develops competency in implementing and using the Pratt &


Whitney engine condition monitoring program (ECM II) to
accomplish on-wing engine performance analysis. This course is
intended for users who do not have P&W EHM software.

PW4000 Engine Series Courses


System Familiarization All Models
ATA Level: I Class Size: 15
Course Code: 4000 B747/767/PW4000 (4 Days)
4100 A300/PW4100 (5 Days)
4400 MD11/PW4400 (5 Days)
4130 A330/PW4100-100 inch (5 Days)
4030 B777/PW4000-112 inch (4 Days)

Provides an introduction to engine design features and an overview of


engine systems, performance and ground operations. Airbus PW4100
and MD11/PW4400 classes also cover thrust-reverser systems.
Line and Base Maintenance All Models
ATA Level: III Class Size: 12
Course Code: 4003 B747/767/PW4000 (8 Days)
4103 A300/PW4100 (10 Days)
4403 MD11/PW4400 (10 Days)
4133 A330/PW4100-100 inch (10 Days)
4033 B777/PW4000-112 inch (10 Days)

Designed for maintenance technicians and other personnel associated


with line and base maintenance. This course provides a detailed
description of system operation, component location, onboard
reporting systems and fault isolation procedures to aircraft
maintenance manual level.
Borescope Inspection Procedures All Models (2 Days)
ATA Level: IV Class Size: 4
Course Code: 4002 B747/767/PW4000
4102 A300/PW4100
4132 A330/PW4100-100 inch
4032 B777/PW4000-112 inch

Designed for technicians responsible for performing borescope


inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, training
engine, mockups and worksheets to develop critical investigative
and interpretive skills.
Compressor Blade Blending All Models
ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)
Course Code: 4004 B747/767/PW4000 (5th, 6th and 7th Stage)
4104 A300/PW4100 (5th through 15th Stage)
4404 MD11/PW4400
4134 A330/PW4100-100 inch (5th through 15th Stage)
4034 B777/PW4000-112 inch (5th through 15th Stage)

Provides important hands-on experience required to develop


necessary investigative and interpretative skills while using specialized
equipment to detect, interpret, evaluate and repair damage in the
compressor gaspath. Customer must supply blade-blending equipment
required for this training. Requires Pratt & Whitney source approval.

Post-Maintenance Test All Models (5 Days)

Maximum Heavy Maintenance (B3) All Models

ATA Level: IV Class Size: 12


Course Code: 4005 B747/767/PW4000
4105 A300/PW4100
4405 MD11/PW4400
4135 A330/PW4100-100 inch
4035 B777/PW4000-112 inch

(See note for class duration.)

Designed for mechanics, technicians and propulsion engineers


responsible for engine testing and analysis. Students will develop
the skills necessary to perform engine test procedures, monitor
performance and evaluate the engines condition. Practical
experience will be gained using test logs and data to monitor
performance and troubleshoot engines.
Heavy Maintenance (B1-B2) All Models
ATA Level: V Class Size: 6 to 8
Course Code: 4007 B747/767/PW4000 (10 Days)
4107 A300/PW4100 (10 Days)
4407 MD11/PW4400 (10 Days)
4137 A330/PW4100-100 inch (10 Days)
4037 B777/PW4000-112 inch (15 Days)

Designed for personnel who are responsible for performing and


supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.

ATA Level: V Class Size: 2 to 4


Course Code: 4006 B747/767/PW4000
4106 A300/PW4100
4406 MD11/PW4400
4136 A330/PW4100-100 inch
4036 B777/PW4000-112 inch

Designed for personnel who are responsible for performing and


supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.
This course is offered only at the customers facility using the
customers tooling and engine-build groups.
Note: The number of build groups selected for training determines total course length.
Training days = 3 to 35 days based on an eight-hour day.

Engine Change Bootstrap Method All Models (2 Days)


ATA Level: V Class Size: 4 to 6
Course Code: 4111 A300/PW4100
4411 MD11/PW4400
4141 A330/PW4100-100 inch
4041 B777/PW4000-112 inch

Gives engine-change team members the knowledge required to


remove and install an engine using the bootstrap method. Engine
bootstrap tooling installation and removal tasks will be performed.
The course will cover the maintenance manual procedure for
preparing the engine for removal and installation.

PW2000 Engine Series Courses


System Familiarization All Models (2 Days)
ATA Level: I Class Size: 15 Course Code: 2031 (B757)

Provides an introduction to engine design features and an


overview of engine systems, performance and ground operations.
Line and Base Maintenance All Models (8 Days)
ATA Level: III Class Size: 12 Course Code: 2033 (B757)

Designed for maintenance technicians and other personnel


associated with line and base maintenance. This course provides a
detailed description of system operation, component location,
onboard reporting systems and fault isolation procedures to
aircraft maintenance manual level.

Heavy Maintenance (B1-B2) All Models (10 Days)


ATA Level: V Class Size: 6 to 8 Course Code: 2007 (B757)

Borescope Inspection Procedures All Models (2 Days)


ATA Level: IV Class Size: 4 Course Code: 2030 (B757)

Designed for technicians responsible for performing borescope


inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, a
training engine, mockups and worksheets to develop critical
investigative and interpretive skills.

Designed for personnel responsible for performing and supervising


limited and major engine assembly and disassembly. The course
provides practical hands-on training on the disassembly of major
build groups and assembly using necessary special tooling,
equipment and appropriate technical manuals.
Maximum Heavy Maintenance (B3) All Models
(See note for class duration.)

Compressor Blade Blending All Models


ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)
Course Code: 2012 (6th through 9th Stage)

Provides important hands-on experience required to develop


necessary investigative and interpretative skills while using
specialized equipment to detect, interpret, evaluate and repair
damage in the compressor gaspath. Customer must supply
blade-blending equipment required for this training. Requires
Pratt & Whitney source approval.

ATA Level: V Class Size: 2 to 4 Course Code: 2006 (B757)

Designed for personnel responsible for performing and supervising


limited and major engine assembly and disassembly. The course
provides practical hands-on training on the disassembly of major
build groups and assembly using necessary special tooling,
equipment and appropriate technical manuals.
This course is offered only at the customers facility using the
customers tooling and engine-build groups.
Note: Training days = 3 to 35 days. The number of build groups selected for training
determines total course length.

Post-Maintenance Test All Models (5 Days)


ATA Level: IV Class Size: 12 Course Code: 2005 (B757)

Designed for mechanics, technicians and propulsion engineers


responsible for engine testing and analysis. Students will develop
the skills necessary to perform engine test procedures, monitor
engine performance and evaluate engine condition. Practical
experience will be gained using engine test logs and data to
monitor performance and to troubleshoot engines.

10

Bootstrap Equipment Installation All Models (2 Days)


ATA Level: IV Class Size: 4 to 6 Course Code: 2011 (B757)

Teaches members how to remove and install an engine using


the bootstrap method. Engine bootstrap tooling installation and
removal tasks will be performed. The course will cover the
maintenance manual procedure for preparing the engine for
removal and installation.

PW6000 Engine Series Courses


System Familiarization (2 Days)

Post-Maintenance Test (5 Days)

ATA Level: I Class Size: 15 Course Code: 6101

ATA Level: IV Class Size: 12 Course Code: 6108

Provides an introduction to engine design features and an overview


of systems, performance and ground operations.

Designed for mechanics, technicians and propulsion engineers


responsible for engine testing and analysis. Students will develop
the skills necessary to perform engine test procedures, monitor
performance and evaluate engine condition. Practical experience will
be gained using test logs and data to monitor performance and to
troubleshoot engines.

T1 PW6100 Engine Only for Airbus A318 (5 Days)


EASA Level: III Class Size: 12 Course Code: 6103

Designed for maintenance technicians and other personnel


associated with line and base maintenance. This course provides a
detailed description of system operation, component location,
onboard reporting systems and fault isolation procedures to aircraft
maintenance manual level.
Borescope Inspection Procedures All Models (2 Days)
ATA Level: IV Class Size: 4 Course Code: 6100

Designed for technicians responsible for performing borescope


inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, a training
engine, mockups and worksheets to develop critical investigative
and interpretative skills.

Engine Change Bootstrap Method All Models (2 Days)


ATA Level: IV Class Size: 4 to 6 Course Code: 6107

Gives engine-change team members the knowledge and hands-on


experience needed to remove and replace an engine from the
on-wing position. A training engine installed on mockup pylon and
bootstrap equipment is used for the practical shop training. Team
practice at task and safety procedures is emphasized.

V2500 Engine Series Courses


General Familiarization (2 Days)

Interactive Electronic Technical Manual (1 Day)

ATA Level: I Class Size: 15 Course Code: 2500

ATA Level: N/A Class Size: 12 Course Code: 2504

Provides an introduction to engine design features and an overview


of systems, performance and ground operations.

Provides an introduction to the format, navigation, functions and


features of the Interactive Electronic Technical Manual (IETM) and the
International Aerospace Engines (IAE) manuals contained within.

Borescope Inspection Procedures All Models (2 Days)


ATA Level: IV Class Size: 4 Course Code: 2503

Designed for technicians responsible for performing borescope


inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, a training
engine, mockups and worksheets to develop critical investigative
and interpretative skills.

11

JT8D-7/-17 and JT8D-200 Engine Series Courses


General Familiarization

Compressor Blade Blending All Models

ATA Level: I Class Size: 15


Course Code: 821 JT8D-Standard (2 Days)
850 JT8D-200 (3 Days)

ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)


Course Code: 804 JT8D-Standard
854 JT8D-200

Provides an introduction to engine design features and an


overview of systems, performance and ground operations.

Provides important hands-on experience required to develop


necessary investigative and interpretative skills while using
specialized equipment to detect, interpret, evaluate and repair
damage in the compressor gaspath. Customer must supply
blade-blending equipment required for the training.

Line and Base Maintenance (8 Days)


ATA Level: III Class Size: 12
Course Code: 823 JT8D-Standard
873 JT8D-200

Designed for maintenance technicians and other personnel


associated with line and base maintenance. This course provides
a detailed description of system operation, component location,
onboard reporting systems and fault isolation procedures to
aircraft maintenance manual level.
Borescope Inspection Procedures (2 Days)
ATA Level: IV Class Size: 4
Course Code: 820 JT8D-Standard
870 JT8D-200

Designed for technicians responsible for performing borescope


inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, a
training engine, mockups and worksheets to develop critical
investigative and interpretative skills to evaluate engine gaspath
condition.
12

Heavy Maintenance (B1-B2) (10 Days)


ATA Level: V Class Size: 6 to 8
Course Code: 807 JT8D-Standard
857 JT8D-200

Designed for personnel who are responsible for performing and


supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.
Troubleshooting (5 Days)
ATA Level: IV Class Size: 12
Course Code: 824 JT8D-Standard
859 JT8D-200

Designed for personnel involved in performing and supervising line


and base engine troubleshooting and fault analysis. The course
provides practical hands-on training on engine features and
systems characteristics.

Maximum Heavy Maintenance (B3) All Models


(See note for class duration.)

ATA Level: V Class Size: 2 to 4


Course Code: 806 JT8D-Standard
856 JT8D-200

Designed for personnel who are responsible for performing and


supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.
This course is offered only at the customers facility using the
customers tooling and engine-build groups.
Note: Training days = 3 to 35 days. The number of build groups selected for training
determines total course length.

Post-Maintenance Test (5 Days)


ATA Level: IV Class Size: 10
Course Code: 805 JT8D-Standard
855 JT8D-200

Designed for mechanics, technicians and propulsion engineers


responsible for engine testing and analysis. Students will
develop the skills necessary to perform engine test procedures,
monitor performance and evaluate the engines condition.
Practical experience will be gained using test logs and data to
monitor performance and to troubleshoot engines.

JT8D-7/-17 Combustion Chamber Borescope Inspection


(ASB5639) (4 Days)1
ATA Level: IV Class Size: 4 Course Code: 100

Develops skills in using borescope equipment to detect,


interpret and evaluate deterioration and damage in the
combustion chamber of a JT8D-7/-17 engine per ASB5639.
JT8D-200 Combustion Chamber Borescope Inspection
(SB5741) (4 Days)1
ATA Level: IV Class Size: 4 Course Code: 101

Develops skills in using borescope equipment to detect,


interpret and evaluate deterioration and damage in the
combustion chamber of a JT8D-200 engine per SB5741.
JT8D-7/-17 and -200 Borescope Inspection Procedures
Gaspath Special (1 Day)
ATA Level: IV Class Size: 4 Course Code: 102

Develops skills in using borescope equipment to evaluate


deterioration and damage in the engine gaspath.
Note: Attendees must have attended and successfully completed the Combustion
Chamber Borescope Inspection course (no. 100 or 101).

Including gaspath, course duration is 5 days.


13

JT9D Engine Series Courses


System Familiarization All Models
ATA Level: I Class Size: 15
Course Code: 900 -7A, F, J (2 Days)
910 59A (2 Days)
920 -70A (2 Days)
930 -7Q (2 Days)
940 7R4 Boeing (2 Days)
950 7R4 Airbus (3 Days)
960 7R4G2 Boeing (2 Days)

Introduces engine design features with an overview of systems,


performance and ground operations.
Line and Base Maintenance All Models
ATA Level: III Class Size: 12
Course Code: 903 -7A, F, J (8 Days)
913 59A (8 Days)
923 -70A (8 Days)
933 -7Q (8 Days)
943 7R4 Boeing (8 Days)
953 7R4 Airbus (10 Days)
963 7R4G2 Boeing (8 Days)

Designed for maintenance technicians and other personnel


associated with line and base maintenance. This course provides
a detailed description of system operation, component location,
onboard reporting systems and fault isolation procedures to
aircraft maintenance manual level.
Borescope Inspection Procedures All Models (2 Days)
ATA Level: IV Class Size: 4
Course Code: 902 -7A, F, J
912 59A
922 -70A
932 -7Q
942 7R4 Boeing
952 7R4 Airbus
962 7R4G2 Boeing

Designed for technicians responsible for performing borescope


inspection of the engine gaspath condition. The course
consists primarily of practical exercises using borescope
equipment, a training engine, mockups and worksheets to
develop critical investigative and interpretive skills.

Post-Maintenance Test (5 Days)


ATA Level: IV Class Size: 12
Course Code: 905 -7A, F, J
915 59A
925 -70A
935 -7Q
945 7R4 Boeing
955 7R4 Airbus
965 7R4G2 Boeing

Designed for mechanics, technicians and propulsion engineers


responsible for engine testing and analysis. Students will develop
the skills necessary to perform test procedures, monitor
performance and evaluate engine condition. Practical experience
will be gained using test logs and data to monitor performance
and to troubleshoot engines.
Compressor Blade Blending
ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)
Course Code: 117 (5th through 15th stage)

Provides important hands-on experience required to develop


necessary investigative and interpretative skills while using
specialized equipment to detect, interpret, evaluate and repair
damage in the compressor gaspath. Customer must supply
blade-blending equipment required for the training. Requires
Pratt & Whitney source approval.

14

F117 Engine Series Courses


Military training programs are restricted to audiences using and/or supporting the military product and meeting U.S.
Department of Defense export/licensing requirements. Attendance at military training programs requires the appropriate
sponsorship of the Pratt & Whitney customer Integrated Logistics Support (ILS) manager or the United States Air Force (USAF).
All training courses listed are based on six hours of actual instruction per day unless otherwise noted.
Systems Familiarization (2 days)

Borescope Inspection Procedures (3 Days)

Class Size: 15 Course Code: 7000

Class Size: 6 Course Code: 7002

Provides an introduction to engine design features and an


overview of systems, performance and ground operations.

Designed for technicians responsible for performing borescope


inspection of the engine gaspath condition. The course
consists primarily of practical exercises using borescope
equipment, a training engine, mockups and worksheets to
develop critical investigative and interpretive skills.

Line and Base Maintenance (5 days)


Class Size: 12 Course Code: 7003

Designed for technicians responsible for performing line and


base maintenance. Provides knowledge and understanding of
engine design features, line replacement unit (LRU) identification,
engine operation, systems operation and rigging and inspection.

Engine Blade Blending (1 day)


Class Size: 2 to 6 Course Code: 7004

Provides general knowledge of inspections and blending


techniques for Pratt & Whitney military engine blades. The course
consists of support equipment identification, definition of blade
damage and proper inspection and blending techniques.

15

F100 Engine Series Courses


Engine Familiarization (3 Days)

F100 Borescope/Fiberscope Inspection (5 Days)

Class Size: 4 to 12
Course Code: 1040 F100-PW-220
1050 F100-PW-229

Class Size: 2 to 6
Course Code: 1036 F100-PW-220
1037 F100-PW-229

This course enables the student to explain basic facts and state
general principles about military engine construction features and
systems design. This course will prepare the student for all
subsequent military engine training courses.

Provides knowledge and experience to perform F100 engine


borescope/fiberscope inspections. The course consists of
classroom presentations and practical hands-on experience.
F100 Engine Blade Blending (1 day)

F100 Interactive Electronic Technical Manual System


(IETMS) (1 day)

Class Size: 2 to 6 Course Code: 1015

Course Code: 1014

Provides general knowledge of inspections and blending


techniques for Pratt & Whitney military engine blades. The course
consists of support equipment identification, definition of blade
damage and proper inspection and blending techniques.

Enables the student to navigate through the F100-PW-220/229


Intermediate Maintenance Manual Set (IMMS) and use it within the
maintenance environment. This course prepares the student for
the Intermediate Maintenance and Intermediate Maintenance
On-the-Job-Training (OJT) courses.
F100 Engine Systems and Troubleshooting (10 Days)
Class Size: 4 to 12
Course Code: 1041 F100-PW-220
1051 F100-PW-229

Provides comprehensive and in-depth training of F100 engine


systems operation, diagnostic equipment operation, troubleshooting
techniques and line replacement unit (LRU) maintenance.

16

F100 Intermediate Maintenance (55 Days)1


Class Size: 4 to 6
Course Code: 1019 F100-PW-220
1052 F100-PW-229

Working as team members, students will disassemble, inspect


and reassemble the engine and/or associated modules using
F100-unique special tooling, technical manuals and precision
measuring equipment.

F100 Intermediate Maintenance OJT (59 Days)2

F100 Depot Maintenance1, 2

Class Size: 4 to 6
Course Code: 1020 F100-PW-220
1056 F100-PW-229

Class Size: 4 to 6
Course Code:
Engine (includes all courses below) (47 Days)
Fan Module (5 Days)
Core Module (15 Days)
Rear Compressor Drive Turbine (3 Days)
Fan Drive Turbine Module (5 Days)
Gearbox (3 Days)
Augmentor (4 Days)

The course is designed to enhance the knowledge and experience


gained in the Intermediate Maintenance course by providing further
knowledge and experience performing those tasks most frequently
encountered in an actual maintenance environment. Students work
as a team, making necessary decisions about the requirements and
procedures for a given situation. The instructor(s) serves in an
advisory/observer capacity during the training period. Students
will be evaluated on the proficiency level attained during training.

F100-PW-220

F100-PW-229

1034
1023
1022
1027
1025
1048
1045

1057
1095
1038
1039
1064
1100
1103

Working as a team, students will disassemble, inspect


and reassemble the engine and/or associated modules
using F100-unique tooling, technical manual and precision
measuring equipment.

F100 Intermediate Test Operator (5 Days)1


Class Size: 4 to 6
Course Code: 1042 F100-PW-220
1053 F100-PW-229

Designed for customers already operating the engine.


Enables the student to install and remove an F100 engine on
the test stand, conduct a run of the engine and perform pre- and
post-run inspections of the engine and test stand.
F100 Intermediate Test Operator (10 Days)
Class Size: 4 to 6
Course Code: 1043 F100-PW-220
1054 F100-PW-229

Enables the student to install and remove an F100 engine on


the test stand, conduct a run of the engine and perform pre- and
post-run inspections of the engine and test stand.
F100 Engine Monitoring System Component Intermediate
Maintenance Repair (10 Days)
Class Size: 2 to 4
Course Code: 1070

Provides a basic knowledge and the practical experience required


to perform intermediate-level maintenance repair of F100 enginemonitoring-system components.

F100 Depot Maintenance OJT 1, 2


Class Size: 4 to 6
Course Code:
Engine (includes all courses below) (67 Days)
Fan Module (8 Days)
Core Module (20 Days)
Rear Compressor Drive Turbine (5 Days)
Fan Drive Turbine Module (8 Days)
Gearbox (5 Days)
Augmentor (6 Days)

F100-PW-220

F100-PW-229

1035
1024
1079
1029
1026
1049
1047

1059
1088
1089
1102
1090
1101
1104

This course enhances the Depot Maintenance course with the


opportunity to gain further knowledge and experience performing
those tasks most frequently encountered in an actual maintenance
environment. The students work as a team, making necessary
decisions about the requirements and procedures for a given
situation. The instructor(s) serves in an advisory/observer capacity
during the training period. Students will be evaluated on the
proficiency level attained during this training period.
F100 Depot Test Operator (5 Days)1
Class Size: 4 to 6
Course Code: 1028 F100-PW-220
1058 F100-PW-229

Designed for customers already operating the engine. Enables the


student to install and remove an F100 engine on the test stand,
conduct a run of the engine and perform pre- and post-run
inspections of the engine and test stand.
F100 Depot Test Operator (10 Days)1
Class Size: 4 to 6
Course Code: 1033 F100-PW-220
1060 F100-PW-229

Enables the student to install and remove an F100 engine on the


test stand, perform an operational performance run of the engine
and perform pre- and post-run inspections of the engine and
test stand.

Class conducted at customer location.

Designed for the entire engine or for modules specified by the customer.

17

e-Learning
e-Learning Products and Services
Customer Training has developed a range of e-Learning solutions in response to customer demand,
providing students convenient, cost-effective methods for acquiring knowledge and skills.
Web-Based Training courses are ideal for students who do not have the opportunity to attend
classes at one of our training locations, and allows students to learn at their own pace in a format
that is delivered at their convenience. A range of courses are being made available at
www.pwcustomertraining.com on topics ranging from human factors awareness to jet engine
introduction to engine familiarization.
Computer-Based Training courses are available in CD format and on-site at our training centers
for specific engine models and topics. For a complete listing, please visit the shopping cart on
www.pwcustomertraining.com.
Interactive Distance Learning is available through a variety of formats and technologies, offering
interaction between Customer Training instructors and students in different locations.
Rapid-Electronic Performance Support (R-EPS) job refreshment aids have been created in
cooperation with Customer Technical Support to help customers familiarize themselves with the
important details of a service procedure before performing a specific maintenance task.
R-EPS are not intended to replace or supercede any official Pratt & Whitney technical publication, and are available on the
Pratt & Whitney Online Services portal.

18

Web-Based Training
Jet Engine Introduction
This e-Learning familiarization course introduces the fundamentals
of jet engine design, including the concepts of propulsion and
bypass ratio; the function of various gas turbine engine components;
the development of the dual spool engine, and the evolution of
gas turbine engines in response to marketplace demands.
Course duration: one hour.

Advanced Jet Engine Operation


This companion to Jet Engine Introduction examines in detail
the operation of the fuel, oil, and air systems, and provides an
overview of environmental, regulatory and cost issues.
Course duration: one hour.
Human Factors Awareness
Human Factors Awareness continues to gain importance as a
crucial means for ensuring aviation health and safety. This course
explores the theory behind various human factors models; illustrates
everyday situations that invite error and mistakes; depicts serious,
real-life incidents involving The Dirty Dozen, and describes
methods to ensure continued training and awareness.
Course duration: two hours.

PW4000 (112-inch Fan) Engine Operation and Construction


ATA Level: I

Provides an overview of jet engine operation and details of the


internal construction of the PW4000 112-inch fan engine.
PW2000 Engine Operation and Construction (Student-Paced CBT)
ATA Level: I

Provides an overview of jet engine operation and details of the


internal construction of the PW2000 engine.
JT8D (-7 through -17) On-Wing Maintenance
ATA Level: I, II and III

Provides an overview of JT8D design specifications and features. It


also explains engine systems and components, aircraft interfaces,
engine performance and ground operations. And for the ATA Level III
student, it also introduces basic troubleshooting techniques. This is
essentially three courses in one, providing access to course content
in ATA Levels I, II and III commensurate with student needs.

Computer-Based Training
Introduction to Borescope Inspection of Gas Turbine Engines
ATA Level: IV

Provides knowledge and understanding of borescope inspection


fundamentals. It offers mastery of borescope equipment, techniques,
inspection practices and engine damage recognition.
PW4000 (100-inch Fan) Engine Operation and Construction
ATA Level: I

Provides an overview of jet engine operation and details of the


internal construction of the PW4000 100-inch fan engine.

19

Training Aids
Commercial Engines
Pratt & Whitney Secondary Flow and Lubrication
Systems Schematics
Each schematic illustrates in full color the secondary air sources
and uses of the various stages of air throughout the engines
systems. Careful attention is given to the proper identification of
all compressor and turbine stages, flanges and gaspath stations.
In addition, the engine lubrication system is depicted detailing
the pressure, scavenge and breather air subsystems. Schematics
are available in handout and wall chart sizes. See order
numbers below.
Order No:

P090-H
P092-H
P093-H
P094-H
P099-H
P132-H

Secondary Flow Handouts


(Handouts measure 11 inches x 17 inches)
Sold in packages of 25.
PW2000
PW4000 94-Inch Fan
PW4000 100-Inch Fan
PW4000 112-Inch Fan
PW6124
JT8D-217C/-219

The schematics are printed on high-quality white laser paper and


are ideally sized for handouts, insertion into training guides, or
display in an office area.
Order No:
P090-W
P092-W
P093-W
P094-W
P099-W
P132-W

Secondary Flow Wall Charts


(Wall charts measure 36 inches x 51 inches)
PW2000
PW4000 94-Inch Fan
PW4000 100-Inch Fan
PW4000 112-Inch Fan
PW6124
JT8D-217C/219
Note: This wall chart measures 26 inches x 50 inches

The wall charts are laminated with a clear dry-erase material for
use in a classroom or shop setting.

Pratt & Whitney Engine Build Groups


The build groups cross-section shows the engine assembly parts
and engine build groups identified by ATA chapter sections. Flange
locations are also identified.
Order No:
P135-H
P137-H

Engine Build Groups Handouts


(Handouts measure 11 inches x 17 inches)
PW4000 94-Inch Fan
PW4000 100-Inch Fan

P135-W
P137-W

Engine Build Groups Wall Chart


(Wall charts measure 36 inches x 51 inches)
PW4000 94-Inch Fan
PW4000 100-Inch Fan

Military Engines
Order No:
P091-H
P113-H
P111-H
P139-H
P142-H
P110-H
P119-H
P140-H
P141-H
P112-H
P114-H
P115-H

(Handouts measure 11 inches x 17 inches)


Sold in packages of 25.
F117 Secondary Flow and Lubrication Schematic
F119-PW-100 Cross Section
F100-PW-220 Cross Section
F100-PW-220 Lubrication Systems Schematic
F100-PW-220 Engine Modules
F100-PW-229 Cross Section
F100-PW-229 Access Ports
F100-PW-229 Lubrication Systems Schematic
F100-PW-229 Engine Modules
F135-PW-100 CTOL/CV Cross Section
F135 CTOL/CV Airflow Map
F135 STOVL Airflow Map

Order No:
P091-W
P113-W
P111-W
P139-W
P142-W
P110-W
P119-W
P140-W
P141-W
P112-W
P114-W
P115-W

(Wall chart sizes vary. See legend below.)


F117 Secondary Flow and Lubrication Schematic1
F119-PW-100 Cross Section2
F100-PW-220 Cross Section2
F100-PW-220 Lubrication Systems Schematic4
F100-PW-220 Engine Modules4
F100-PW-229 Cross Section2
F100-PW-229 Access Ports1
F100-PW-229 Lubrication Systems Schematic4
F100-PW-229 Engine Modules4
F135-PW-100 CTOL/CV Cross Section2
F135 CTOL/CV Airflow Map3
F135 STOVL Airflow Map3

Wall chart sizes:


1 36 inches x 51 inches
2 28 inches x 68 inches
3 30 inches x 68 inches
4 36 inches x 68 inches
Sample of Secondary Flow and Lubrication Systems Schematic

20

Please visit Pratt & Whitneys Online Services to place an


order and complete a purchase at https://portal.pw.utc.com

21

Educational Resources
Books/References
Name

Description

Book Code

Aeronautical Vestpocket
Handbook

Offers a detailed engineering technical reference. It


contains compressible flow functions, standard altitude
data and properties of gases, materials and elements.
In addition, the book covers a range of aircraft, engine
and general aviation topics. Shipping charges are
included in the price for this book.

P&W 79500

The Aircraft Gas Turbine


Engine and Its Operation

Provides a complete engine familiarization handbook.


It describes the general aero-thermodynamic principles
underlining operation and performance, different
types of engines and a detailed component description.
The book also discusses the various internal and
external systems, such as the secondary flow and
lubrication systems, as well as operational performance
and the many factors that affect it. Shipping charges
are included in the price.

P&W 182408

Engine Nomenclature

Provides definitions of commonly used technical


and engineering terms oriented toward commercial
turbofan engines.

P098

General/Engineering Training Guides

22

Certified Training
Instructor

Contains illustrations and related text about


instructor skills, communications, audiovisual
materials and their use in the classroom, evaluating
other instructors and the use and creation of
instructor guides.

P060

On-the-Job-Training
Teaching Job
Knowledge and Skills

Contains illustrations and related text addressing


communications, providing feedback to students,
safety, managing students and teaching
physical skills.

P066

Standard Practices
Used in Maintenance

Contains text, tables, line charts and photographs


used to instill knowledge about torquing practices,
the use of locking devices, O-ring, lubricant,
precision measuring, clamping of tubes and
harnesses, applying markings to parts and handling
bearings. Resources for Standard Practices are
also included.

P016

Engine Design
and Repair

Contains text, tables, line charts and photographs


used to instill knowledge about the design and
performance features of Pratt & Whitneys commercial
gas turbine engines and the required inspection and
repair procedures. Additional topics include a review
of engine management using risk analysis and the
application of the failure analysis process.

463

To order training materials, please visit Pratt & Whitneys Online Services at https://portal.pw.utc.com

Performance/Engineering Training Guides


Name

Description

Book Code

Engine Condition
Monitoring II (ECM II)

Covers application of gas generator baseline curves,


the ECM II computer program, data acquisition by
the flight crew and the characteristics of monitored
parameters. Contains charts and tables commonly
used in solving engine-condition-monitoring
problems. Applicable to both the mainframe and
personal computer versions of the ECM II program.

440

Module Performance
Analysis Using MAPNET

Contains text, tables and line charts used to analyze


engine component deficiencies, program capabilities,
data requirements, output interpretation and
workscope simulation features. Basic gas turbine
performance including component characteristics
and their deterioration impacts is also included.

450

P&W EHM (Engine Health Contains illustrations, trend-monitoring-report


examples and explanations for the application of
Monitoring)
P&W EHM software. The content is divided into
several areas: fleet configuration management, data
collection requirements, cruise and takeoff data
processing, analysis and management. Also included
are report layouts and options, trend analysis,
UNIGRAPH plotting workshop and EHM student
assessment.

437

Introduction to Engine
Failure Analysis (EFA)

Contains illustrations and related text about the


basic knowledge of how to investigate engine
system or part failures to help find the root cause.
Also described are the procedures used to write a
failure analysis report.

462

Engine Fleet
Management

Contains illustrations and related text about


evaluation and optimization of the engine fleet
management program. Areas of discussion include
engine and module performance, fleet ranking, fleet
analysis and maintenance scheduling.

456

To order training materials, please visit Pratt & Whitneys Online Services at https://portal.pw.utc.com

23

Maintenance Training Guides

24

Name

Description

Engine Model

Book Code

Engine System
Familiarization
Level I

Contains illustrations and related text


about the basic features and principles of
engine construction and systems.

PW4000 94-inch Fan


PW4000 112-inch Fan
PW4100 94-inch Fan
PW4100 100-inch Fan
PW4400 94-inch Fan
PW2000
PW6000
V2500
JT8D-7/-17
JT8D-200

601
675
622
643
651
411B
B6101
542
027
094

Line and Base


Maintenance
Level III

Contains illustrations and related text


about engine construction features,
performance and rating characteristics,
engine systems and system components,
purpose, location, operation, operational
tests and troubleshooting.

PW4000 94-inch Fan


PW4084 112-inch Fan
PW4090 112-inch Fan
PW4100 100-inch Fan
PW4100 94-inch Fan
PW4400 94-inch Fan
PW2000
JT8D-7/-17
JT8D-200
JT9D-7Q
JT9D-7A, F, J
JT9D-59A, -70A
JT9D-7R4, E, F
JT9D-7R4D1
JT9D-7R4G2

600
663
670
623
B4163
651
410B
B0823
090
180
210
230
280
330
390

Engine Heavy
Maintenance (B1-B2)
Level IV

Contains text, schematics, cross-sectional


drawings and system diagrams covering
various steps in engine disassembly and
assembly and use of tooling.

PW4000 94-inch Fan


PW4100 100-inch Fan
PW4000 112-inch Fan
PW2000
JT8D-7/-17
JT8D-200
JT9D-7, 7Q, 7A, F

635
648
665
420
032
100
200

Intermediate and
Depot Level
Maintenance (Military)

Contains text, schematics, cross-sectional


drawings and system diagrams covering
various steps in engine disassembly and
assembly and use of tooling.

F100-PW-220
Intermediate
Depot
F100-PW-229
Intermediate
Depot

1007
1034
1022
1023

To order training materials, please visit Pratt & Whitneys Online Services at https://portal.pw.utc.com

Maintenance Training Guides


Name

Description

Engine Model

Book Code

Borescope Inspection

Contains basic information of borescope


terminology, equipment and types of
compressor, combustor and turbine
distress. Also shown are borescope
access port locations, specific airfoil
dimensions and combustion chamber
liner inspection maps.

PW4000 94-inch Fan


PW4000 112-inch Fan
PW4100 100-inch Fan
PW2000
PW6000
JT8D-7/-17 and -200
V2500

645
669
649
423
B6100
031
541

Post-Maintenance Test

Contains illustrations and text of the


test facility, support equipment, engine
test parameters, test cell connections,
test profiles and operating limits.

PW4000 94-inch Fan


PW4000 112-inch Fan
PW4100 100-inch Fan
PW2000
JT8D-7/-17
JT8D-200
F100-PW-220
F100-PW-229

640
666
644
421
048
089
1040
1008

Compressor Blade
Blending, 5th- to
15th-Stage

PW4400 94-inch Fan


Contains illustrations and related text of
the procedures, equipment and practice
skills necessary to do on-wing compressor
blade blending.

680

Engine Heavy
Maintenance (B3)

Contains text, schematics, cross-sectional


drawings and system diagrams of various
steps in engine module disassembly and
assembly and use of tooling.

PW4000 94-inch Fan


JT8D-7/-17
JT8D-200

635
035
099

Compressor Blade
Blending, 6th- to 9th-,
11th- to 13th-, 15thto 17th-Stage

PW2000/PW2300
Contains illustrations and related text of
the procedures, equipment and practice
skills necessary to do on-wing compressor
blade blending.

F100 Engine Blade


Inspection and Blend
Repair

Contains illustrations and related text of


the procedures, equipment and practice
necessary to inspect and blend repair the
F100 engine compressor blades.

F100-PW-220/229

1038

Interactive Electronic
Technical Manual
(IETM)

Contains illustrations and related text of


IETM navigation, front matter, publications
and features.

V2500
F100

543
1060

PW2000/B757
Open-Cowl Inspection

Contains illustrations and related text


to conduct an open-cowl inspection.

PW2000/B757

695

JT8D, JT8D-200
Troubleshooting

Contains illustrations and related text of


engine external features, performance
and rating characteristics, systems
operation, operational tests, and
troubleshooting.

JT8D-7/-17
JT8D-200
F100-PW-220

028
095
Vol I 1014
Vol II 1015
Vol I 1011
Vol II 1012

Contains text and cross-sectional drawings


of various steps in performing a
hot-section inspection and use of tooling.

JT8D-7/-17
JT8D-200

Hot-Section Inspection

F100-PW-229

413

041
092

To order training materials, please visit Pratt & Whitneys Online Services at https://portal.pw.utc.com

25

How to Enroll in a Course


1

Our Website
Open your Internet browser and go to http://www.pwcustomertraining.com

Course Catalog
You can browse our dynamic Course Catalog to view current offerings and availability. Select the
Courses & Registration tab and the button for the desired course category.
Note: This feature is available with public access, but it is necessary to Log On to register for courses. After Log On, the Register Now button will
appear for each class/course.

New User
For full access to system features, including course registration, please submit a New User Request Form.
Requests will be processed within one business day and login information, including User Name and
Password, will follow by E-mail.
Note: If you registered/completed training with Pratt & Whitney Customer Training after January 2008, your profile already exists. Contact us for
login assistance as necessary.

26

Order/Registration Form
Ship To Address

Bill To Address

Company

Company

Name

Name

Address

Address

City, State, Postal Code

City, State, Postal Code

Country

Country

Phone Number

Send Orders To
Pratt & Whitney
Customer Training Center
Mail Stop 122-18
400 Main Street
East Hartford, CT 06108

Fax: 860-755-6131
E-mail: customertraining@pw.utc.com

Class registration also available online


at www.pwcustomertraining.com

Classes are conducted in English unless otherwise specified. Upon request, a class can be conducted in another language using a customer supplied interpreter. Use of interpretive
services may extend the length of the class.

Training Courses
Course Name

Course Code

Start Date

Page No.

Price per Day

No. of Days

Total Price

Page No.

Quantity

Unit Price

Total Price

Names of Students

Training Aids/Educational Resources


Description

Applicable shipping charges and taxes will be applied.

Book Code/Order No.

Carrier

Account No.

Standard

Express

Conditions of Order Acceptance by Pratt & Whitney


All orders and registrations for training are contingent upon entering into a training agreement with Pratt & Whitney and are subject to the terms and conditions of such agreement.

Customer Name (Print)

Customer Signature
27

www.pw.utc.com
East Hartford, CT
Pratt & Whitney
Customer Training Center
M/S 122-18
400 Main Street
East Hartford, CT 06108 USA

Beijing, China
Pratt & Whitney
China Customer Training Center
8A Tianzhu Road, Tianzhu Airport
Industrial Zone, Shunyi District,
Beijing, China, 101312

Registrar: +1-860-565-5221
Student Services: +1-860-565-5221
Reception/Main Number: +1-860-565-8600
Fax: +1-860-755-6131
E-mail: customertraining@pw.utc.com

Registrar: +(86)10-8048-6677 Ext.1111


Student Services: +(86)10-8048-6677 Ext.1100
Reception/Main Number: +(86)10-8048-6677
Fax: +(86)10-8048-6329
E-mail: chinacustomertraining@pwap.utc.com

To view class schedules and register


for training, please visit Customer
Trainings web site at:
http://www.pwcustomertraining.com
To order training materials, please visit
Pratt & Whitneys Online Services at
https://portal.pw.utc.com

PWTC.06.09

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