COMPUTE READI =

(NEGATIVE+PLANS+PROJECTS+DEVOTE+MAKE+ENERGY+FEEL+PROCE
SS)/
8.
NEGATIVE 'I think that most changes will have a negative effect on the clients we
serve'
PLANS 'Plans for future improvement will not come to much'
PROJECTS 'Most change projects that are supposed to solve problems around here
will not do much good'
DEVOTE 'I want to devote myself to the process of change'
MAKE'I am willing to make a significant contribution to the change'
ENERGY I am willing to put energy into the process of change'
FEEL 'I have a good feeling about the change project'
PROCESS 'I experience the change as a positive process'.
COMPUTE CLIMATE=
(SOLUTION+PROBLEMS+POSITION+ENCOURGE+POLICY+PROMISE+INF
ORMED+COMUNCTE+RIVALRY+DOUBT+CONFIDEN+OPEN+CHANGES+D
ECISION+FRONT+POWER+ADVANTGE+ FAVORTSM)/18.
SOLUTION 'My manager does not seem very keen to help me find a solution if I have
a problem'
PROBLEMS 'If I experience any problems I can always turn on my manager for help1
POSITION 'My manger can place herself or himself in my position'
ENCOURGE 'My manager encourages me to do things that I have never done before'
POLICY 'Executive management team consistently implements policy in all
departments'
PROMISE 'Executive management fulfills its promises'
INFORMED 'Executive management teams keeps all departments informed about its
decisions'
COMUNCTE 'Two way communication between executive management team and
departments is very good'
RIVALRY 'There is a strong rivalry between colleagues in my department'
DOUBT 'I doubt whether all of my colleagues are sufficiently competent'
CONFIDEN 'I have confidence in my colleagues'
OPEN 'My department is very open'
CHANGES 'Changes are always discussed with all people concerned'
DECISION 'Decisions concerning work are taken in consultation with the staff who
are affected'
FRONT 'Front line staff and office workers can raise topics for discussion'
POWER 'Within our organization power games between the departments plan an
ADVANTGE 'Staff members are sometimes taken advantage of in our organization'

FAVORTSM 'In our organization favoritism is an important way to achieve something'

COMPUTE PROCESS 1 =
(REGULAR+GOOD+CLEAR+SUFFIC+MANAGERS+SPEAK+COACH+TROUBLE
+FOCUS+CAPABLE+VISION+ACTIVE+SUPPORTS)/13.
.
REGULAR 'I am regularly informed on how the change is going'
GOOD'There is good communication between project leaders & staff members about the
organizations policy toward changes'
CLEAR 'Information provided on change is clear'
SUFFIC 'We are sufficiently informed of the progress of change'
MANAGERS 'Our departments senior managers pay sufficient attention to the personal
experiences that the changes could have for their staff members'
SPEAK 'Our departments executives speak up for us during the change process'
COACH 'Our departments senior management coach us very well about
implementing change'
TROUBLE 'Our departments senior managers have trouble adapting their leadership
styles to the changes'
FOCUS 'Our departments executives focus too much on current problems and too
little on their possible remedies'
CAPABLE 'Our departments executives are perfectly capable of fulfilling their new
function'
VISION 'Executive management team has a positive vision of the future'
ACTIVE 'Executive management team is actively involved with the changes'
SUPPORTS 'Executive management team supports the change process unconditionally'