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1.1 Introduction:
Employee welfare, work aims at providing such service facilities
& amenities which enable the workers employed in an organization to perform their
work in healthy congenial surrounding conductive to good health & high morale.
Employee welfare is a comprehensive term including various
services, benefits & facilities offered by the employer. Through such generous fringe
benefits the employer makes life worth living for employees. The welfare amenities
are extended in additional to normal wages & other economic rewards available to
employees as per the legal provisions.
Employee measures also be provided by the government, trade
unions, non government agencies in addition to the employer. International Labour
Organization efforts to make life worth living for workers. According to Oxford
dictionary Welfare is fundamentally an attitude of mind on the part of management
influencing the method by which management activities are undertaken.
In this project an attempt is made to analyze various areas of the
welfare activities & also attempt is made to analysis the labor welfare activities &
labor welfare facilities given to the employees in the Kirloskar EBARA Pumps Ltd.
Kirloskarwadi & tried to point out whether this organization is successfully
maintaining the good relationship with the employees so as to get maximum
efficiency of the workers in the organization, so as to achieve the ultimate goal of the
organization.
Employee welfare covers a very broad field. It suggest many ideas,
meanings & connotations such as safe of all being heath, happiness, prosperity &
development of human resources.
reference
to
be
KIRLOSKAR
EBARA
PUMPS
LTD.KIRLOSKARWADI.
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1.3 OBJECTIVES:1. To study the existing welfare facilities provided to the workers at KEPL,
Kirloskarwadi.
2. To study the workers opinion about the existing welfare facilities.
3. To study the working condition and its effect on the workers.
4. To give certain suggestion based on findings for improvements in the welfare
facilities provided by the management.
1.4 Scope of study:1. The study is related to the KEPL. Kirloskarwadi.
2. Analytical scope of the study is to fulfill the objective consider for study.
3. The scope of this project is to know the employee welfare facilities of company.
1.4 Research Methodology
1.4.1 Research Title;A study of Employee Welfare facilities with special reference to KEPL,
Kirloskarwadi.
1.4.2 Research method;From the above study the researcher selected observation, interview
&questionnaire method for research.
A) Primary data:Primary data means the data which is fresh as morning tea. The data
which is personally collected by the researcher is nothing but the primary data is
collected by following ways:
i) Questionnaire:The survey method is used to collect the data used in the project
report. The technique of collecting data is by asking questions to the people who are
the employee in KEPL.
ii) Personal discussion:Discussion with people on the premises was done to collect the data.
B) Secondary data:The secondary data means the data that already available or
collected, it may be published or unpublished data. In this study the researcher used
published manual and unpublished data from personal records of company.
Secondary data collection also through
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Books
Internet
Company report and document
1.5.1 Sample:The total worker in KEPL, Kirloskarwadi. has 150 but the
researchers have selected 50 workers for this study randomly giving priority to all the
departments.
1.6 Importance of the StudyIt helps to improve working conditions which promotes morale &
motivation of the employees. To increase productivity is one of the immediate
outcomes of welfare facilities. This study has given research an opportunity to
get information about labour welfare facilities provided by the organization.
This project study is beneficial for research to increase the knowledge & to get
experience of practical work.
1.7 Limitations of study
Time span available was limited because the time allocated for the Study was
only 50 days.
Sample size for the study was very small as compared to size of
population considering the heterogeneity of population.
2.1 Introduction-
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Employee welfare facilities include any benefits that the employee receives in
addition to direct remuneration. Welfare facilities, however, are indirect compensation
because they are usually extended as a condition of employment & are not directly
related to performance.
Employee welfare facilities are alternatively known as fringes, service programs,
employee benefits or hidden payroll. The word fringe is not appreciated by
management practitioners on the ground that nowadays welfare facilities constitute
substantial labour cost for any organization. They are no longer mere fringe costs or
fringe items. They are important to managements, employees & unions alike.
Similarly, the term welfare facilities are often used interchangeably by some writers.
But some maintain distinction between the two. For these people, the term facilities
applies to those items for which a direct monetary value to the individual employee
can be ascertained, as in case of pension, medical insurance, or holiday pay.
2.2 Definition of Employee welfare facilities
1. Royal Commission on Labour:
Welfare is one which must necessarily be elastic, bearing a
somewhat different interpretation in one country from another, according to different
social customs, development of the workers.
2. Report of committee on labour welfare:
It is a condition of well-being, happenings, satisfaction,
conservation & development of human resource & speaks of measure which promotes
the physical, psychological & general well-being of the working population.
2.3 Objectives of Employee welfare facilities1. To enhance the mental efficiency of the industrial employees resulting into
qualitative productivity.
2. To increase the efficiency of the organization as a whole.
3. To make the industrial employment more attractive an enables the workers to
have a quality of work life.
4. To raise the standard of living of the workers by providing them additional
facilities to grow & indirectly reduce the burden.
5. To predict the need of the industrial work & to design the welfare programmes
according to face the challenges industrialization.
6. To engage in the similar welfare facilities provided by the industries.
2.4 Need of Employees welfare facilities-
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Mitigate fatigue,
Discourage labour unrest,
Satisfy employee objectives,
Aid recruitment,
Reduce turnover, &
Minimize overtime cost.
Thus, an organization, with the introduction of fringes, seeks to
enhance employee morale, remain cost-effective, & introduce changes
without much resistance.
2.5 Principles of welfare facilitiesThe following principles must govern the administration of welfare facilities:
1. Benefits & services must be provided to the employees on the basis of a
genuine interest in the protection & promotion of their well-being. The
managements should not feel that the facilities are thrust upon them. Nor
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should the managements feel that they are providing the benefits as a matter of
charity.
2. The facilities must satisfy a real need. Employees resist or are indifferent to
3.
4.
5.
6.
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2.6 Administration of Welfare facilitiesOrganizations fumble while administering employee benefits & services. Yielding to
the pressure of unions, employees demand or in deference to social response trends,
companies have added newer benefits & services to the list, which is already lengthy.
Organizations have seldom established objectives, systematic plans, & standards to
determine the appropriateness of the programs. This patchwork of benefits & services
has caused several problems.
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Problems in Administration-
economies, but when employees receive benefits they neither want nor need, these
economies are questionable.
Managers, too, have little interest in the benefits programs & trade unions are almost
hostile to the schemes. Managers are not even aware of the companys policy towards
benefits & their contribution to the quality of corporate life trade unions entertain a
feeling of alienation as the benefits are likely to erode their base.
Since, employees have little choice in their benefit packages, most workers are
unaware of all the benefits to which they are entitled. This lack of knowledge often
causes employees to request for more benefits to meet their needs. For example, older
workers may want improved retirement plans, while younger workers seek improved
insurance coverage for dependents. The result is often a proliferation of benefits &
increased employer costs. And perhaps even worse, employee confusion can lead to
complaints & dissatisfaction about their welfare facility packages, particularly when
employees do not have to contribute financially.
These problems can be avoided if the following lines are taken while administering
indirect remuneration. The steps are:
Assess Environmental
Factors
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2.8 The future of welfare facilitiesCurrent benefit packages have evolved over the years from
plans that addressed the basic needs of the workers & provided minimum benefits to
the individuals. Today, we see a much more complex pattern of plans with enhanced
flexibility, tailored to meet the needs of individuals & costing public sector & private
sector organizations dearly in terms of rupees. Employees in general are more
educated, more sophisticated & more demanding of remuneration including welfare
facilities. Employers are, therefore, required to devise newer benefit plans to attract &
retain competent personnel, keeping a watch on the benefits costs.
2.9 Guidelines to make benefit programmes more effective1. Welfare facility programs should be looked at as a worthwhile corporate
instrument in Human Resource Management.
2. Future policy planning in this area will have to keep in view some fresh
reference points. Non unionization& skills shortage are no more relevant for
policy considerations.
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bonus.;
Priority to officers children in administrations to schools. Therefore,
3.1 HISTORY:
With a mission of providing more including customer delight, quality in everything
and precisely engineered equipment, Kirloskar Ebara Pumps Limited (KEPL) was
established in 1988. Ebara establishes state-of-the-art manufacturing facilities in
Japan.
KEPL is the collaboration of two renowned business houses, namely Kirloskar
Brothers Limited (KBL), India and Ebara Corporation, Japan. It is an alliance of
Ebara's advanced technology and Kirloskar engineering prowess and infrastructure.
This successful association has helped us to develop world-class pumps and turbines
that not just satisfy the demands, but exceed customer expectations.
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We amalgamate technology and innovation to deliver the finest solutions that are safe
and customized. Our expertise lies in the area of process pumps; boiler feed water
pumps, steam turbines for mechanical drive and steam turbine generators.
We cater to a wide range of industries having the most critical applications like
hydrocarbon processing and nuclear power plants. We understand the nature of
applications we cater to and hence adhere to strict safety measures for zero errors.
KEPL is an ISO 9001 accredited company and it has also developed an Environment,
Health and Safety (EHS) Policy. Along with the business acumen of KBL, KEPL also
carries KBL's legacy of reducing energy consumption through various initiatives.
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MAIN PRODUCTS-
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Fluid Machinery & system: Manufacturing, Sales & maintenance of Pumps, blowers
fans, compressors, turbines, refrigerator & heating equipment & other item.
Engineering and construction, operation and maintenance & services for hydroelectric
power plant, Nuclear power related equipment.
Environmental Engineering: Engineering, Construction, Operation & maintenance
of environmental improvement equipment, incinerator plant waterworks & sewage
system & other type of plant & equipment.
Public limited co., jointly promoted in 1988 by Kirloskar Brothers Ltd & Ebara
Corporation. Japan Shareholding between the above two promoters is 45% each.
Manufacturing process pumps, boiler feed water pumps & steam turbines as per
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American petroleum institute (API) & turbo gen sets to meet the requirement of
hydrocarbon processing industries and power sector.
Precision Machinery: Manufacturing, sales and maintenance of vacuum pumps.
CMP system, Plating system and Machinery & equipment for the semi conductor
industry.1.40 billion Engineering conglomerate by Laxmanrao Kirloskar.
Caters to a variety of Industrial verticals like:
Power
Construction
Agriculture
Industry and transport
Oil & Gas
3.4 POLICIES:
QUALITY POLICYTo understand the requirements of customers for Centrifugal Process Pumps,
Boiler Feed Pumps and Steam Turbines and to ensure that product meeting
customer specified quality and statutory & regulatory requirements is
delivered as per contractual terms & conditions.
To enhance customer satisfaction by way of prompt after-sales service and
continual improvement in the effectiveness of Quality Management System as
per ISO 9001:2008.
To bring in new designs, new products, appropriate technology as well as to
explore new markets to ensure business growth.
All employees have responsibility to implement and maintain this Quality
Policy.
Energy PolicyAchieving optimum use of energy in our operations by bringing about
improvements in the energy efficiency in our processes. It will form an
integral part of the continuous improvement efforts in our organization.
We shall strive to reduce energy consumption per unit of value added by:
Minimizing wastage
3Using energy efficient processes and equipment
Conducting periodic energy efficiency improvement studies and
implementing improvement measures
Involvement of employees at all levels in the energy conservation efforts
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STRUCTURE IN HR DEPARTMENT:
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3.6 ACHIEVEMENTS:
ARAMCO Revalidation, CINDA, SAIPEM, Approval received.
Local partners in Middle East (UAE/ Abu Dhabi/ Oman/ Kuwait)
Malaysia, Indonesia Korea appointed.
SNC Laval in USA proposed a SUPPLIER CHOICE agreement
factory survey completed and KEPL has been recommended for
supplier choice agreement.
CE/ ATEX for OH2 series received.
First prize in industrial health & safety by health & safety directorate
Sangli district.
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Rewards
&
Recognition
Award
Frequency
Type of reward
Amount
Best worker
Once a year
Monetary
Rs. 10,000/-
Accepted Kaizen
Each month
Monetary
Best attendance
3.1
Staff
Yearly
Monetary
Rs. 5000/-
3.2
Workers
Yearly
Monetary
Rs.5000/-
Best CFT
Yearly
Monetary
Rs. 10,000/-
Best 5-Szone
Sr. No
6
7
AGIMS, SANGLI
Once
months
in
for
As& when
As & when
6 By
letter
Rs.
accepted Kaizen
of
appreciation
Monetary
&
letter
By
letter
appreciation
250/-per
of
Rs. 2000/-
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Typical customers
HPI
LSTK Contractors
OEM
AGIMS, SANGLI
Flowserve
Pumps,
BHEL,
WIL,
Exchange(I),
Doshi
Ion
Exchange,
Aquatech, GEA
Ebara-Japan, Elliott-USA, LSTK contractors
EIL, PDIL, UHDE, Bechtel, Toyo, TICB,
Technip
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3.9 COMPETITIORS:
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No. of Respondent
40
10
50
% Of Respondent
80
20
100
Graph no-4.1
InterpretationAbove table and graph shows that 80% respondent that is 40 out of 50 respondents
know about welfare facilities in Company and, remaining 10% employee that is 20
out of 50 respondents dont know about welfare facilities in Company.
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No. of Respondent
% Of Respondent
Very Good
Good
Need improvement
27
17
06
54
34
12
Total
(Source Note-Field Work)
50
100
Graph no-4.2
Interpretation
Above table and graph shows that 54% respondent that is 27 out of 50 says First
AIDService is very good, 34% respondents that is 17 out of 50 are good with first
AID Service, and 12 % respondents that is 6 out of 50 want improvement in first AID
service.Hence, the first aid service of the company isgood and respondent are happy
with those services.
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No. of Respondent
44
06
50
% Of Respondent
88
12
100
Graph no-4.3
InterpretationAbove table and graph shows that 88% respondent that is 44 out of 50 employees says
that the company provides them housing facilities and remaining 12% respondents
that are 6 out of 50 says that the company does not provide housing facilities to them.
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Option
No. of Respondent
% Of Respondent
Excellent
Very Good
Good
poor
26
20
04
00
52
40
08
00
Total
(Source Note-Field Work)
50
100
Graph no-4.4
InterpretationAbove table and graph shows that 52% respondent that is 26 out of 50 says that
companys drinking water facility is excellent, 40% respondent that is 20 out of 50
says that this facility is very good, and remaining 8% respondent that is 4 good with
drinking water facility provided by company. Hence, the drinking water facility of an
Company is excellent.
No. of Respondent
33
17
% Of Respondent
66
34
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Total
(Source Note-Field Work)
50
100
Graph no-4.5
InterpretationAbove table and graph shows that 66% respondent that is 33 out of 50 says that
Company provide education facility and remaining 34% respondent that is 17out of
50 says that Company does not provide education facility to them.
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Option
Yes
No
Total
(Source Note-Field Work)
No. of Respondent
50
00
50
% Of Respondent
100
00
100
Graph no-4.6
InterpretationAbove table and graph shows that 100% respondents i.e. 50 are says that company
provide safety equipment to all respondent.
No. of Respondent
50
00
50
% Of Respondent
100
00
100
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InterpretationAbove table shows that 100% respondent says that company provided all the services.
Table no-4.8: Medical benefits provide by the Company for the respondent and their
families.
Option
Excellent
Very Good
Average
Poor
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No. of Respondent
% Of Respondent
05
39
06
00
10
78
12
00
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Total
(Source Note-Field Work)
50
100
Graph no-4.8
InterpretationAbove table and graph shows that 10% respondent that is 5 out of 50 says that
medical benefits provided by the company is excellent, 78% respondents that is 39
out of 50 says that this benefit is very good, and remaining 12% respondents that is 6
out of 50 says that medical benefit of Company is average.
No. of Respondent
% Of Respondent
Excellent
Good
Average
poor
16
31
03
00
32
62
06
00
Total
(Source Note-Field Work)
50
100
Graph no-4.9
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InterpretationAbove table and graph shows that 32% respondent that is 16 out of 50 says that
working environment of organization is excellent, 62% respondents that is 31 out of
50 says that working environment of Company is good, and remaining 6%
respondents that is 3 out of 50 says that working environment of the Company is
average. Hence, the working environment of Company is very good and respondent
are happy.
% Of Respondent
Excellent
Good
Average
poor
Option
07
38
05
00
14
76
10
00
Total
(Source Note-Field Work)
50
100
Graph no-4.10
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InterpretationAbove table and graph shows that 14% respondent that is 7 respondents out of 50 says
that the working hours of Company is excellent, 76 % respondents that is 38 out of 50
says that the working hours of Company is good, and remaining 10% respondents that
is 5 out of 50 says that the working hours of Company is average. Hence, the working
hour of Company is good.
No. of Respondent
% Of Respondent
Excellent
Good
Average
Poor
07
29
14
00
14
58
28
00
Total
(Source Note-Field Work)
50
100
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Graph no-4.11
InterpretationAbove table and graph shows that 14% respondent that is 7 out of 50 says that the
conveyance allowance of Company is excellent, 58% respondents that is 29 out of 50
says that the conveyance allowance of Company is good, and remaining 28%
respondents that is 14 out of 50 says that the conveyance allowance of Company is
average.
No. of Respondent
% Of Respondent
Excellent
Good
Average
Poor
03
44
03
00
06
88
06
00
Total
(Source Note-Field Work)
50
100
Graph no-4.12
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InterpretationAbove table and graph shows that 6% respondent that is 3 out of 50 respondents says
that the overtime allowance offered to respondents excellent, 88% respondents that is
44 out of 50 respondent says that the overtime allowance offered to respondent. is
good, and remaining 6% respondents that is 3 out of 50 says that the overtime
allowances offered to respondent is average. Hence, the overtime allowance facility is
good.
% Of Respondent
Excellent
Good
Average
Poor
Option
17
30
03
00
34
60
06
00
Total
(Source Note-Field Work)
50
100
Graph no-4.13
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InterpretationAbove table and graph shows that 34% respondent that is 17 out of 50 says that the
canteen facilities is excellent, 60% respondents that is 30 out of 50 says that the
canteen facilities is good, and 6% respondents that is 3 out of 50 says that the canteen
facilities is average. Hence, the canteen facility of Company is good and respondentis
satisfied with those facilities.
No. of Respondent
50
00
50
% Of Respondent
100
00
100
Graph no-4.14
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InterpretationAbove table shows that 100% respondent says that company provided insurance
facility to respondents.
Table no- 4.15: Rest room and lunch room facility of the Company.
Option
No. of Respondent
% Of Respondent
Excellent
Good
Average
Poor
16
37
04
00
34
74
08
00
Total
(Source Note-Field Work)
50
100
Graph no-4.15
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InterpretationAbove table and graph shows that 34% respondent that is 17 out of 50 says that the
rest room and lunch room facilities of Company is excellent, 74% respondents that is
37 out of 50 rest room and lunch room facilities of Company is good, and 8%
respondents that is 4 out of 50 says that the rest room and lunch room facilities of
Company is average. Hence, the rest room and lunch room facility of Company is
very good.
Table no- 4.16: Company takes care of the respondent working in night shift.
Option
Yes
No
Total
(Source Note-Field Work)
No. of Respondent
48
02
50
% Of Respondent
96
04
100
Graph no-4.16
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InterpretationAbove graph and table shows that 96% respondent that is 48 out of 50 says that the
Company takes care of respondent in night shift and remaining 4% respondent 2 out
of 50 says that company not take care of workers in night shifts. Hence, the Company
is care of the respondent in night shift.
Table no- 4.17: Respondent welfare activities of the Company give a feeling of safety
and improve employee performance.
Option
Yes
No
Total
(Source Note-Field Work)
No. of Respondent
49
01
50
% Of Respondent
98
02
100
Graph no-4.17
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InterpretationAbove table and graphs shows that 98% respondents i.e. 49 out of 50 says thatan
respondent welfare activity of the Company give a feeling of safety and improve
workers performance and the remaining 2% respondents i.e. 1 out of 50 is unsatisfied
of this.
No. of Respondent
41
09
50
% Of Respondent
82
18
100
Graph no-4.18
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InterpretationAbove table and graph shows that 82% respondent that is 41out of 50 says that the
Company is give the compensation to workers in case of accidents and, remaining
18% respondents that is 9 out of 50 says that Company cannot give compensation in
case of accident. Hence, the Company provides compensation to respondent in case
of accident.
No. of Respondent
27
00
23
50
% Of Respondent
54
00
46
100
Graph no-4.19
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InterpretationAbove table and graph shows that 54% respondent that is 27 out of 50 respondents
opinion about ventilation facility in Company good and, remaining 46% respondent
that is 23 out of 50 respondents opinion about ventilation facility in Company is poor.
No. of Respondent
35
15
50
% Of Respondent
70
30
100
Graph no-4.20
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InterpretationAbove table and graphs shows that 70% respondents i.e. 35 out of 50 says that
Company provide induction training to all respondent and the remaining 15%
respondents i.e. 30 out of 50 says that Company not provide induction training to all
respondent.
5.1 Findings1. The researcher found that 80% respondent knows about welfare facilities in
Company and only 10% respondents dont know about welfare facilities in
Company. (Table No-4.1)
2. The researcher found that 54% respondent says First AID Service is good, and
only 12 % respondents want improvement in first AID service. (Table No-4.2)
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3. The researcher found that 88% respondent says that the company provides
housing facilities and 12% respondents say that the company does not provide
housing facilities to them. (Table No-4.3)
4. The researcher found that 52% respondent says that companys drinking
water facility is excellent and 40% respondent says that drinking water
facility is very good and only 8% respondent say that drinking water facility is
good.
(Table No-4.4)
5. The researcher found that 66% respondent says that Company provides
education facility and only 17% respondent says Company does not provide
education facility to them. (Table No-4.5)
6. The researcher found that 100% respondents say that company provides
safety equipment, all services and insurance facility to all respondents.
(Table No-4.6, 4.7, 4.14)
7. The researcher found that 78% respondents say that medical benefit is very
good, and only 12% respondents says that medical benefit of Company is
average.(Table No-4.8)
8. The researcher found that 8% respondent says that working environment is
good and 12% respondents that say working environment of Company is
average. (Table No-4.9)
9. The researcher found that 76 % respondents say that the working hours of
Company is good, and only 6% respondents says that the working hours of
Company is average. (Table No-4.10)
10. The researcher found that 58% respondents say that the conveyance
allowance of Company is good and 28% respondents says that the
conveyance allowance of v is average. (Table No-4.11)
11. In the Company 88% respondents says that the overtime allowance offered to
respondent is good and only
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13. The researcher found that 74% respondents say that rest room and lunch room
facilities of Company is good and 8% respondents says that the rest room and
lunch room facilities of Company n is average. (Table No-4.15)
14. The researcher found that 96% respondent says that the Company takes care
of respondent in night shift and only 4% respondent says that company
doesnt take care of workers in night shifts. (Table No-4.16)
15. The researcher found that 98% respondents says welfare activity of the
Company give a feeling of safety and improve respondents performance and
the only 2% respondents is unsatisfied .(Table No-4.17)
16. The researcher found that 82% respondent says that the Company gives
compensation to workers in case of accidents and 18% respondents says that
Company doesnt give compensation in case of accident. (Table No-4.18)
17. The researcher found that 54% respondent says ventilation facility in
Company good and 46% respondent says ventilation facility in Company is
poor. (Table No-4.19)
18. The researcher found that 70% respondents says Company provides induction
training to all respondent and 15% respondents says that Company not
provide induction training to all respondent. (Table No-4.20)
5.2 SAGGESIONS1. Researcher suggests that Company should provide induction training to employee
and introduce the welfare facilities and compensation facilities of Company; it
can helpful to increase the awareness of welfare facilities and compensation
facilities among the employee.
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5.3 Conclusion:
After completing study in KEPL on the subject
Employee Welfare Facility, Researcher came to know that the organization is
providing maximum facilities to their employees. They treat employees very
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well. All the employees are also satisfied with the welfare facilities provided by
the organization.
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