Aastra 400 SalesPresentation R2.0

Aastra 400
All-in-one Business Communications Solution for SME

Sales Presentation
Updated as of Release 2.0
[depl-1544v2.06]
Aastra - 2012
Read this first!
Prime target group of this presentation are Aastra partners,

customers and decision makers
Slides to be used for personal presentations; handing them
out to customers without comment is not foreseen!
The slide set consists of several modules, allowing
presenters to compose customer-tailored presentations
New R2.0 features, services & devices, or slides are
marked with: R2.0
Please read the R2.0 product announcement (InfoChannel).
You will find there detailed product information.
PLM SME will appreciate any comments, hints and
suggestions, that would aim the enhancement of this
presentation
March 2012
Aastra 400 Business Communication Solution for SME
Aastra - 2012
Content
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2
3
4
5
6
7
8
9
10
11
March 2012

Unified Communication, Collaborative & Multimedia Services
Applications
Terminals Portfolio
Mobility Solutions
Enterprise Networking
Telephony Services & Features
Aastra 400 Series of Communication Servers
Licensing
System Management & Sales Tools
IT Integration, Security
Aastra - 2012
Aastra 400
Aastra - 2012
Key Messages to the Market
Aastra 400 is a best-of-breed IP business

communication solution for the SME market
It is Aastras answer to the increasing
demand for Unified Communication,
Collaborative, Multimedia and
comprehensive Mobile Solutions
It is an open system based on global
standards
Existing Aastra SME systems will still be
available and supported, but focus is on
Aastra 400
Aastra supports migration solutions for the
installed SME base
March 2012
Aastra - 2012
Aastra 400 product positioning
Target customers
Customers looking for Unified
Communication, collaboration and
multimedia Services
Customers migrating to VoIP
Customers needing mobility solutions
Customers wanting to expand / consolidate
communication systems
Installed Aastra SME base
(IntelliGate, MD-Evolution, BusinessPhone)
Sales channels
Indirect sales channels such as Aastra
partners, resellers, system integrators
and Telcos
March 2012
Aastra - 2012
Aastra 400 is a Complete Solution
Phones & Soft Clients

Softphone
Mobile Clients
AMS, WebAdmin, Aastra Plan
Management Tools
Desktop corded Phones
WLAN Phone
SIP Phones
Operator Consoles
Video Phone
DECT Cordless Phones
Unified & Collaborative Communications

TWP based
OIP based
OfficeSuite
Applications & Vertical Solutions

Alerting
Process & Building Control
Hospitality
Health Care
Call Center
Communication Servers
Aastra 415
March 2012
Aastra 430
Aastra 470
Aastra - 2012
Aastra 400 Highlights
Genuine SME solution for 4 to 600 users

Embedded Unified Communications,
Collaborative & Multimedia Services
Wide variety of user centric desktop,
DECT, video- and softphones
Seamless integration of enhanced
Mobility solutions (FMC)
Highly modular and scalable
Open Standards providing flexibility &
interoperability
Excellent networking capabilities
Partner oriented and cost optimized
installation and maintenance
Investment protection and low TCO
March 2012
Aastra - 2012
Aastra 400 built for your needs
March 2012
Aastra - 2012
Embedded Unified Communications
One
Number
Operator
Console
Aastra 400 puts the

puzzles to a whole
Instant & Unified

Messaging
Computer Telephony (CTI)
Audio & Video Conferencing,
Desktop Sharing
Mobility, Free seating, Multi-phone and
device support
Directory & Contacts & Microsoft Exchange
Integration
Presence Management (calendar, phone status)
March 2012
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10
Great Choice of User Centric Phones
Choose from three series of IP,

SIP and digital desktop phones
Provide in-house mobility with
Aastra DECT cordless phones
Extend your staffs reachability by
integrating their Mobile Phones
Equip operator(s) with a
professional console
Benefit from the overall user
centric operating philosophy
March 2012
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11
Seamless Mobile Phones Integration FMC
Fixed Mobile Convergence (FMC) offers true

flexibility in your daily work, whether staying
in the office or being on the move
Aastra FMC stands for seamless integration
of mobile devices into the communication
system
Key product is the Aastra Mobile Client
(AMC) providing:
Same comfort as used from office phones
Dual mode phones support
Directory search with name & number
presentation
Mobile Presence service
Voice encryption

March 2012
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12
Open Standards providing Interoperability
Aastra 400 is based on industry

standards allowing smooth integration
with:
Customer business processes
A wide range of certified 3rd party
products
Microsoft Exchange or with
IBM Lotus Notes
Openness is the key to interoperability

and prevent customers from being
enchained to a given technology
XML
LDAP
SIP
KNX
CSTA
R2.0
TAPI
March 2012
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13
Highly Modular and Scalable
Phones
Modular
Customer-tailored
Cost-effective
Expandable
UCC and
Applications
Desktop
Sharing
Video Conference
Unified Messaging
Aastra 400
Audio
Conference
Call Center
Operator
Console
Exchange / Lotus Notes
Presence
March 2012
Communication
Servers
CTI
Directories
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14
Excellent Networking Capabilities
Full featured networking using AIN

technology
Up to 41 network nodes
Headquarter
Full set of telephony features,

irrespective of where you stay
Home
Office
Private SIP networking

Up to 100 network nodes
Interworking even with other Aastra
platforms
Private Voice/Data
Network
Mobile User
Both technologies use the private

data network offering Free of
charge calls
Q.SIG networking via leased lines
to interoperate with 3rd party
platforms
March 2012
Virtual networking of the public ISDN
Warehouse
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15
Investment Protection and low TCO
System is designed for SME budgets

Modular hardware and software
customer only buys what he needs
Scalable hard- and software allowing future
expansions in size & functionality
Easy to install re-configure and maintain,
even from remote
Investment protection
Re-using existing equipment
Step by step migration to VoIP and UCC
Continuous future developments
Open standards permit integration
with customers IT-environments
Sophisticated management tools securing
reliable system operation
March 2012
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16
Competitive differentiation
Support of IP, SIP and TDM

technologies. Customer can migrate to
IP/SIP and UCC at his own pace
Standard protocols enabling the
integration of vertical applications
of other vendors , thus allowing partners
to add value
Sales channel friendliness thanks the
deep integration of UCC services and
applications
Feature transparent networking via the
customers data network for companies
with different locations
March 2012
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17
Competitive differentiation
Unique operation concept over all

system phones and soft clients (corded ,
cordless)
Enhanced One Number concept with
user data synchronization (e.g. call lists)
Operation independent from broadband
Internet connection
Secure remote access over Internet for
system surveillance and management
March 2012
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18
Aastra 400 perfectly fits SME needs
Efficiency
Mobility
Collaborative services
Presence
One number
Name dial, quick-dial
Personal, company
and global directories
Vertical applications
CTI Support 1st / 3rd
party
Always reachable for

customers & partners
Best-of-class DECT
mobile solution
Free seating
Home workers
FMC solution
Customer
awareness
Customer Contact
Centre
Intelligent routing
Professional Operator
Announcements
IVR
Profitability
Modular & scalable
Migration paths
Communication cost
control
Use of private data
network for voice
Sophisticated
management tools
IT Integration
Use of global
standards
Interfaces to existing
applications & CRM
Built-in DHCP server
Microsoft Outlook &
Exchange integration
Secure
communication
Media encryption
Voice mail messages
encryption
Secured access for
system administration
Various needs One solution
March 2012
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19
Aastra 400
Unified Communications, Collaborative & Multimedia Services
Aastra - 2012
Unified Communications,
Collaborative & Multimedia Services
Business-class
Telephony
Features &
Services
Aastra 470
Communication
Servers
Aastra 415/430
Communication
Servers
March 2012
Native UCC
Services
Native UCC
Services
UC,
Collaborative
& Multimedia
Services
Aastra and 3rd

Party
Applications
Embedded
Application
Server
External
Application
Server
External
Application
Server
Aastra - 2012
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Unified Communications, Collaboration &

Multimedia Services with Aastra 400
Intelligent approach to merge
traditional telephony with modern
communication services under a
common umbrella
Users can choose case by case the
most effective and appropriate way
on how to communicate, depending
on:
Purpose
Location
Available communication devices
Allows users to communicate on the
most effective and efficient way
March 2012
Its all about business communication.
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UCC & Multimedia Services
User centric applications and

services
Including all communication
devices
Intuitive and consistent user
interfaces
Consistent features and services

due to high grade of integration
Smooth integration into customer
environment based on open
standards like SIP and XML
Integrated central administration
and management
March 2012
User Centric
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UCC Benefits
Save time
Presence, ad-hoc voice or video conferencing, name
dial and directory search
Save money
Less business trips, mobile phone integration, dual
mode in VoWLAN infrastructure
Location independent communication

Mobile phone integration, in-house mobility, softphone
Device independent communication

One Number with same user interface, same
directories, synchronized call lists
Bring distributed teams together

Voice & video conferencing, desktop sharing,
presence, instant messaging, team keys..
Asynchronous communication
E-mail, Voice Mail, chat
March 2012
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24
Native UCC & Multimedia Services
R2.0
All Aastra 400 systems already

provide a wide range of embedded
UCC services:
One number & mobile phone
integration
Presence management and
indication, Spoken Presence
Softphone with Outlook Integration
Video Telephony (H.264)
Auto Attendant / IVR
Voice Mail, e-Voice Mail
Call recording
Free seating
CTI (1st party)
March 2012
Aastra 2380ip
Please Dial
1 for technical support
2 for sales
3 for
Auto Attendant
Aastra 400 communication servers include UCC
Aastra - 2012
25
Natural Collaboration with BluStar 8000i
BluStar is a natural collaboration tool

It is Aastras vision to bring natural collaboration to every
desktop:
Face-to-face video calls provide a rich in-person communication
experience
Ad-hoc video conferencing just a click

away brings people instantly together
Intuitive communication experience

with true HD video & audio quality
Easy and convenient to use

Note: The Aastra 8000i is still in field trial state
and will be released separately.
March 2012
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26
Full UCC & Multimedia Service
External
Application
Server
Extended UCC & Multimedia Services

Video conferencing
Audio conferencing
Desktop sharing
Chat
CTI applications
Exchange and Lotus Notes Integration
Choose between 2 UCC strategies

Telephony Web Portal (TWP)
Open Interfaces Platform (OIP)
Available on
Aastra 470 Application Card
Embedded
Application card
on Aastra 470
(pre-installed)
External Windows PC/Server
March 2012
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TWP powered UCC Services
Web-based UCC solutions

Pure browser mode
Desktop integration mode
Modular and scalable

Caller & Alerter
OpenCall
AudioShare & VideoShare
@Messaging & Rules
Recorder
Statistics
Toolkit
Pre-installed on Aastra 470 application card

Easy roll-out and user management
User management integrated with WebAdmin of
Aastra 470 system
March 2012
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TWP powered UCC
Video Conference, Voice Conference and Chat
Desktop Sharing
Presence - Telephony
Aastra
The
400
key
Business
to Successful
Communication
SMB Communications
Solution for SME
Statistics
Recording - Management
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29
Caller
Incoming / outgoing calls handling
Contact handling (directories)
Simple rules (e.g. forward calls)
Presence information (integration with Exchange &
Lotus Notes)
Hotkey dialing
Alerter
Screen pop up on incoming or outgoing calls
Shows contacts detailed information coming from
integrated databases e.g. from Microsoft Exchange
OpenCall
Easy and simple dialer, showing a small tool bar
Establishing calls by click to call or drag and drop
Browser
Directory and data base browser for CLIP resolution
and name dialing (name server)
March 2012
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AudioShare
Audio conference, max. 10 users per
conference
Line supervision
Call queue handling (Call pickup from
different queues)
Enhanced contact actions
Transfer a call, send a call to the queue
VideoShare
Multi-point conferences with voice, video
and chat, max 10 users per conference
Available for TWP users only
Desktop sharing
March 2012
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Rules
Users handle incoming calls efficiently by
rules, e.g. automatically forward calls to:
> Other destinations
> Voice mail
Rules can be triggered by:

> TWP
> Calendar status (Exchange or Lotus Domino)
> Presence status
Rules can also be applied per:

> Contact from the contacts list
> TWP directory
> One Number
March 2012
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Recorder
Manual or automatic call recording
Access to recordings via
> E-mail in users messaging system
e.g. Exchange or Lotus Notes
> TWP recorder message interface
@Messaging
TWP Voice Mail system (separate
from Aastra 400 system)
Synchronization between TWP Voice
Mail box and messaging server
(e.g. Exchange & Lotus Notes)
Send SMS notifications
Includes TWP Rules with automated
call forwarding possibilities
March 2012
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33
Stats
Reporting tool
Call statistics per user, team, call queue
Toolkit
Software Development Kit (SDK) based
on web-services technology
Enables customer specific application
integration
Easy integration of telephony functions
in existing applications (click to call from
Excel, by a HTTP link, make calls out of
a CRM tool)
March 2012
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OfficeSuite powered UCC
State-of-the-art UC application for call &

presence management
Gives users full control over their
Own incoming and outgoing calls
Presence state and personal reachability
Complete overview at a glance

Presence and reachability information of
team members
Journal with calls, text messages and Voice

Mail messages
Status indication of functions

Easy and efficient
Directory search
Name dial, hotkey dialing
CallTo: link dialing
March 2012
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OfficeSuite powered UCC
Highly functional and fully integrated with

Aastra 400 call manager
Access to all phone and Voice Mail
features
One Number and DECT Twin Comfort
support
Terminal settings and key configurations
of system and DECT phones
Integration with Microsoft Outlook and

Exchange
Quick and easy deployment
Easy user management integrated with
Aastra 400 system management
March 2012
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OfficeSuite Main Application Window
Small, informative, intuitive, full control

Menu selection
Status Icons, e.g.:
Active phone: deskphone
Presence state: absent
Active profile: standard
Missed calls
Call display and input field

Foxkeys
State dependant softkeys
Identical to system phones
Function keys
Current status indicator
March 2012
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Presence Indicator and Work Groups
Immediate Status Overview of

all team members at a glance
Telephony (call) state
Free
Busy
Incoming call
Presence state
Absent
Available
Meeting,
Every user can define his

personal presence groups
The Presence Indicator can be
displayed in two different sizes
Single Presence Indicator keys
can be put on the desktop
March 2012
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OfficeSuite and Personal Mobility
The OfficeSuite operates with

desk phones and cordless
handsets
If DECT phone in Twin Mode is
taken out of the charger
Desk phone
active
OfficeSuite automatically
switches from desk to DECT
phone
Calls to the desk phone are
automatically forwarded to the
DECT handset
and vice versa if the DECT

phone is put back on the
charger
March 2012
DECT phone
active
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39
Aastra BusinessCTI & Aastra MetaDirectory
Aastra BusinessCTI is a UCC

application focusing on the SME
market and offering
Full CTI functionality
Smooth integration into other IT
components (CRM and ERP systems,
Collaboration Suites...)
Secured social networking with

partner companies (federation)
Compatibility with Microsoft Lync
Email & Chat functionality
Strong support of internal and
external communication processes
Aastra MetaDirectory connects to a

variety of different directories
March 2012
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OneBox for Aastra 400
OneBox for Aastra 400 makes the well-known IVR, VM and UMS
functionality available for the SME market
Basic & advanced client mailboxes
Personal assistent and extended
IVR and ASR functionality
Connectivity to all important
groupware systems (Exchange,
Lotus Notes, Groupwise)
Advanced TTS capabilities, e.g.
read incoming email to GSM
Secure streaming of voice
messages
Audio messages in English
March 2012
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41
Aastra 400
Applications
Aastra - 2012
Applications
Business-class
Telephony
Features &
Services
UC,
Collaborative
& Multimedia
Services
Embedded
Application
Server
Aastra 470
Communication
Servers
External
Application
Server
Aastra 415/430
Communication
Servers
March 2012
Aastra Apps &

interfaces to 3rd
party Apps
External
Application
Server
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OIP Powered Applications & Services
Open Interfaces Platform applications with 60

day trial licence
Aastra 400 Call Center
MS Exchange 2010 integration
Presence & Profiles
Alarming and messaging
Building automation (KNX)
I/O management for device/process control
Integration of internal (company) and external
directories
CTI / TSP to 3rd party applications and large
contact centres
Client applications
Aastra Office Suite
Aastra 1560/1560ip Operator Application
March 2012
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OIP Powered Applications & Services
OIP Call Center
Building and Automation
OIP CC on
External
Server
Preinstalled on
Aastra 470
Application
Card
Office Suite
Operator 1560 / 1560IP
Directory Integration
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Aastra 400 Call Center
Aastra 400 provides a basic and smart call center

application
Flexible routing mechanism
Cyclic or linear
Longest waiting time
CLIP based (VIP, regional areas...)
Last agent
Groups overflow
All types of system phones supported
Pre-installed on
Aastra 470
Agent front-end integrated in OfficeSuite
Application Card
Home office agent
Supervisor
Emergency call routing
On and off-line statistics, wall board
Pre-installed on Aastra 470 application card
March 2012
OIP CC on
External
Server
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Complexity
Aastra 400 Call Center Positioning
High-end 3rd party Call Centre

Multi-media CC
Outbound/power dialer
IVR and scription
Redundancy
Aastra 400 Call Center (external server)
Aastra 400 Call Center (CPU2)
Low to mid complexity
Small to mid size
Low TCO
Easy to configure and install
Flexible call routing options
On- and Off-line Statistics
50
March 2012
150
Number of Agents
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Aastra 400 Call Center Agents
Agents may use OfficeSuite and any type

of system phone
Order shipping
Aastra 5300/5300ip
Aastra 2380ip softphone
Aastra 600d DECT phones
Marketing
Marketing
Complete set of functions like login, logout

and wrap-up time is available on all
phones
The use of softphones or DECT phones
allows agents to be more flexible
OfficeSuite
Softphone 2380ip
System phones
March 2012
DECT phones
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Aastra 400 Call Center Supervisor
Supervisors control and manage

agents and groups
Monitor agent states with
presence indicator
Assign agents to specific groups
(e.g. customer support)
Add/remove agents from
workgroup
Login/logout agents remotely
Change agents status
Check of unanswered calls of
workgroups
March 2012
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Aastra 400 Call Center Supervision
Call Center Supervision (CCS)

provides the missing pieces for
Flexible online monitoring of ACD
groups and controlling the agents
of an Aastra 400 Call Center
Off-line reporting and statistics
selecting from a variety of predefined reports
Connecting Wall boards displaying
the key Service Level Info
Agents, Supervisors and Wall
boards are licenced
March 2012
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50
OIP Directory Integration
Integration of directories containing personal &

public contacts
Microsoft Outlook & Exchange
Active directory
Phone book CD
Internet directories
Synchronisation of external and internal

directories
Usage of directories on the phone
Alpha-dialling
Caller name presentation
Outlook calendar information; e.g. meeting
reminder on DECT handset
Presence information from Exchange
OIP provides network wide access to all

directories
March 2012
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OIP Interfaces and 3rd Party Applications
OIP Interfaces (open standards)

LDAP, Active Directory, ODBC, SQL
(data base integration)
KNX (building automation)
TAPI (CTI interface)
SMTP
SNMP
OIP Interfaces (Aastra)

ATAS (alarming & messaging)
ATAS pro (DECT locating)
March 2012
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Building Automation
Modern buildings often have a

complex infrastructure. Customers
ask for:
The demand for building automation

solutions is rapidly growing
Energy savings
More convenience
More safety
Time saving and efficient
management
Energy savings with intelligent

building management:
Up to 40% with shading control
Up to 50% with individual room
control
Up to 60% with lighting control
Up to 60% with ventilation control
(published by KNX association)
March 2012
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KNX Building Control with Aastra 400
Aastra 400 support the KNX interface

KNX is a standardized protocol to control
intelligent buildings. It is the common successor
of three previous standards:
European Home Systems Protocol (EHS)
BatiBUS
European Installation Bus (EIB)
KNX controlled infrastructure can be accessed by

all types of system phones, also from CTI
applications
Desk phones
Softphone
DECT handsets
Mobile phone
OfficeSuite
Remote control using a Mobile phone is possible
March 2012
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54
Building Control and Alarming Hand in Hand
DECT
Aastra 470 with

application card or
external OIP Server
Full and easy user control via all phones and

OfficeSuite
Light
Shutter
Heating
IP Network
KNX
Building Control
Alarming
Solution
Sensors
Light
Shutter
Heating
March 2012
Alarm
Server
Alarming
Interfaces
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55
Aastra 400
Hospitality
R2.0
Aastra - 2012
Hospitality
R2.0
Communication solutions for hotels, care

homes, and residences from 4 to 600
rooms
Package containing infrastructure as
well as branch-specific services and
applications
Provides best services to guest
Flexible system offers seamless
integration into hospitality processes and
environment
Covers complete hospitality workflow for
the property manager to increase
productivity of staff
March, 2012
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57
Hospitality Offer
R2.0
Guest services
Room phones
Privacy protection
Detailed call data recording
Guest and room management

3 different front desk solutions
Check in/out, wake-up, message waiting indication
FIAS (Fidelio) interface for connecting external PMS
Property management
Adaptation to local hospitality workflow and environment
Separate login for hospitality manager
Flexible Call Charge Options
March, 2012
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R2.0
Features
Different Front Desk Solutions
External PMS
via FIAS
interface
Hospitality
Manager
Aastra
5380/5380ip
Number of rooms
March, 2012
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Guest Services
R2.0
Message waiting indication

Wake-up call
Set up via room phone or via front desk
Detailed call charges provided on phone

bill
Guest privacy
Automatic deletion of call lists and voice mail
messages after check-out
Baby call
Large choice of room phones (analogue,
SIP, IP and digital system phones)
Room phones support up to 14 different
languages
March, 2012
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Room Phones
R2.0
Different phone types, from cost efficient analogue phone

to comfort system phone
Message Waiting Indicator
Automatic set of phone language at check-in
Automatic deletion of call lists after check-out
Remote configuration of phone keys
Key lock
Guest LAN port provided by IP/SIP phones
March, 2012
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61
Aastra 400
Terminals Portfolio
Aastra - 2012
Aastra 400 Terminals Portfolio
1560/1560ip
March 2012
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63
Aastra 1560/1560ip Operator Application
R2.0
Clearly structured graphical screen

Call answering with a single click
Call forwarding with drag and drop
Real-time overview of users states
and activities:
Busy indication
Call status
Active call forwarding
Presence status
Extended search functionalities

over all directories
March 2012
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Aastra 5380 Operator Console
Detailed information of waiting calls:

Phone number and name (if known)
Connection status (parked, on hold..)
Well structured overview of the

operator queue on the extension
module M535
Who is calling
Who was called
When the call arrived
Bluetooth module (Option)

Available as IP or digital version
March 2012
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65
Aastra 5300 / 5300ip Series Phones
Modern and functional design

Excellent voice quality
Intuitive and ease of use
The right information at the right
time
Full featured IP and digital version
Quick and easy installation
Flexible and expandable concept
Perfect integration into different
working environments
March 2012
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Positioning
March 2012
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67
Extension Key Modules
Expansion Keypad Module M530

20 configurable keys with coloured LEDs
> Red/green: on Aastra 5380/5380ip
> Red: on Aastra 5370/5370ip
Expansion Keypad M535

45 configurable keys with coloured LEDs on
3 switchable pages:
M530
> Red/green: on Aastra 5380/5380ip

> Red: on Aastra 5370/5370ip
Back lit display: max.14 characters and 1 icon

Self-labelling keys
> Comfortable presence indication
M535
March 2012
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68
Overview Aastra 5300 / 5300ip Series
Phone
Convenience Level
Display
Aastra 5361/5361ip
Aastra 5370/5370ip
Aastra 5380/5380ip
Standard level
Comfort level
Advanced level
1x16 characters
Graphical
5x22 characters
Graphical
7x34 characters
Graphical
Backlit display
Indicator LED
Fox key
10
10
10
10 with LED
12 with LED
Fixed function keys

Configurable keys
Alpha keyboard
Headset
DHSG
Bluetooth
DHSG
optional
Expansion key module
Integrated Mini Switch
(1)
(1)
(1)
(1)
PoE (IEEE 802.3af )
(1)
(1)
March 2012
only on 5300ip Telephones
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Overview Aastra 5300 / 5300ip Series
Phone
Aastra 5361/5361ip
Aastra 5370/5370ip
Aastra 5380/5380ip
Name dialling
Call waiting
Brokering
Conference
Discreet Call
Open listening
Hands-free
Voice mail
Calling List entries
10
10
Redial List entries
10
10
up to 350
up to 350
up to 350
Viewing angle 25/ 40
Wall mounting
Phone book entries
March 2012
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70
Aastra 2380ip Softphone
Cost efficient IP solution

No additional server required
Ideal for home or remote worker

Modern and attractive design
Smart and compact window
Colored icons and navigation bar
Feature rich
Provides access to all entire system
features: corporate phone book directory,
Voice Mail,
Large range of audio devices

Standard, USB and Bluetooth headsets
USB handsets
March 2012
Aastra - 2012
71
Aastra 2380ip Highlights
Easy to use
Manage calls on PC with mouse and keyboard
Intuitive menu-navigation with the well-proven
Foxkey concept and the 4-way navigation key
Context-sensitive softkeys
Name dialing
Copy-and-paste dialling
High-quality audio
Electronic hook switch support
Comfortable call recording
Recording of active call or conference with a
simple click
Click-to-Dial from Outlook

Outlook plug-in to call the contacts directly from
Outlook
March 2012
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72
Aastra SIP Phones 6700i Series
Open-standards SIP phones series

provide investment protection
Full interoperability with Aastra 400
series
XML browser allowing access to
customized services and applications
Enhanced call management
Improved audio performance and
superior voice clarity thanks to
Aastra Hi-Q
Simple deployment
March 2012
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73
Highlights Aastra 6700i working on Aastra 400
Call list synchronisation

Personal call routing
Presence management
Free seating
Voice & Signalling Encryption
Full CTI support with e-dial and
OfficeSuite
Call diversion with Busy Lamp Field
Built-in Gigabit Ethernet switch
(6735i / 6737i / 6739i)
March 2012
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Aastra SIP Phones 6700i Series
6730i
6735i
6731i
6753i
6737i
6739i
Broad product range from entry-business up to premium-business

March 2012
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75
Aastra 6739i Executive Level SIP Terminal
Executive Level SIP Phone

Large color touch screen 5.7 full VGA
HD sound including Aastras awardwinning Hi-QTM technology
Intuitive graphical user interface
Built-in Gigabit Ethernet switch
Full duplex wideband audio speaker
and handset
Built-in Bluetooth and USB
XML apps
March 2012
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Overview Aastra 6700i Series SIP Phones
Phone
Display
6730i
6731i
6739i
6753i
6735i
6737i
3 lines
3 lines
640x480
3 lines
144x75 pxs
144x128 pxs
Backlit display
Number of lines
Prog. functions
55
26
30
Pre-prog. feature keys
10
10
14
10
Compatible with M670i

expansion module
Compatible with M675i

expansion module
Dedicated headset jack
Modular
connector
Modular
connector
Modular
connector
Modular
connector
Visual message
waiting indication
Busy lamp field (BLF)
Local 3-way
conference
March 2012
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Overview Aastra 6700i Series SIP Phones
Phone
6730i
6731i
6739i
6753i
6735i
6737i
Directory capacity
200
200
200
200
200
200
Callers log capacity
200
200
200
200
200
200
Redial capacity
100
100
100
100
100
100
One 10/100
Mbps
Dual 10/100
Mbps
Dual 10/100/
1000 Mbps
Dual 10/100
Mbps
Dual 10/100/
1000 Mbps
Dual 10/100/
1000 Mbps
802.1p/q VLAN tagging
802.1 x support
SRTP /TLS security
LLDP-MED
IETF SIP (RFC3261)
XML support
G711(/A), G729, G722
Power over Ethernet

Ethernet ports
Bluetooth interface
March 2012
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Aastra BluStar 8000i Media Phone
True HD video 720p @ 30fps, wide angle

HW accelerated H.264 encoding&decoding
Wideband audio, 3 speakers

4-element smart microphone array
Intuitive user interface, ad hoc conferencing

Touch sensitive 13 inch color display
March 2012
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Intuitive and User friendly Interface
Designed to make its intended use highly intuitive from

traditional phone interface to clear touch screen controls
Large 13 inch capacitive touch display supporting gesturing
Flick left/right and up/down, drag and drop, etc.
Advanced Contact management

Powerful Presence features
Global, all inclusive, all in Search capability
> Real time, converge as you type
Easy and secure hot-desking *) with

biometric reader
*) available with a later release

March 2012
Aastra - 2012
80
BluStar Application Platform
Business dashboard for real time overview

Comes with built in basic applications
Integrates Aastra UC applications
Planned API & SDK for 3rd party apps
Half of display allocated to user defined
applications
Up to 3 applications can run concurrently
with video call
Brings UC & business applications together!

March 2012
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Support of Dialog 4200 Phones on Aastra 470
Aastra 470 supports the Dialog 4200

phones
Main goal is promoting the migration
of MD-E and BusinessPhone installed
base
Dialog phones supported: Dialog 4220,
Dialog 4222, Dialog 4223
Requirements:
SW licence "1 Dialog 4200 user
DSI card running the DASL protocol
One Dialog 4200 phone per DSI

interface only
March 2012
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Support of Dialog 4200 Series on Aastra 470
Aastra 470 supports Dialog 4200

phones:
Configuration with AMS and

WebAdmin
Similar feature level as

System planning with Aastra Plan
Office 25/35/45
Newest features for 5300 series not
New improved HMI based on wellsupported (e.g. Presence, Free
known "Fox-key" concept
Seating...)
20 languages
CTI (OfficeSuite, ...)
OIP support
Identification of phone type only
No configuration of the phone
with OfficeSuite
ATAS alarming
March 2012
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Aastra 400
Mobility Solutions
Aastra - 2012
Aastra 400 Mobility Solutions
DECT Cordless Telephony

TDM-DECT
SIP-DECT
Fixed Mobile Convergence
March 2012
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DECT Cordless Telephony
In-house mobility
Standard
Integrated DECT cordless standard
Professional
High-quality digital audio transmission
Comfort
Same convenience level usually associated
with corded system terminals
Availability
Always reachable everywhere in the company
Security
Interception-proof digital transmission
capability
March 2012
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Aastra TDM-DECT Highlights
Fully embedded in call manager

Automatic handover and roaming
Twin-Mode/Comfort with
Synchronisation of personal lists
One Number
Take Function: Transferring calls
between desktop phone and
DECT handset w/o interruption
Name Dial/Quick Dial
DECT Localisation
Alarming: Red-Key, Man-Down,
No-Movement
March 2012
SB-4+/ SB-8
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Aastra SIP-DECT Highlights
Use of mobile voice and data

communication on the same
network pure IP installation
Automatic handover and roaming
Directory service via LDAP Server
Integrated alarming and messaging
applications
RSS feeds to handsets
E-mail /alarm interactivity
RFP 32 IP
RFP L32 IP
RFP 34 IP
RFP L34 IP
XML interface for 3rd party

applications supporting:
RFP 43 WLAN
RFP L43 WLAN
Alarming
Messaging
Locating of DECT handsets
March 2012
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Aastra 600d Series DECT handsets
Aastra 610d:
Cost-saving entry level model
Backlit LC-display
Hands free operation
Aastra 620d:
User-friendly high-end phone for
professional use
Colour TFT display
Bluetooth headset support
Aastra 630d:
Sturdy high-end phone for the use in rough working
environments
Ingress protection IP65
1 Emergency key on top
Man-down, no-movement and escape alarm
March 2012
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Overview Aastra 600d Series DECT Handsets
Phone
Office 135/135pro
Aastra 610d
Aastra 620d
Aastra 630d
4x15 characters
Graphical
LC display
(176 x 160 pixels,
monochrome)
TFT colour display

(176 x 220 pixels,
65536 colours)
TFT colour display

(176 x 220 pixels,
65536 colours)
Office 135pro
Indicator LED
Fox-key
Display
Backlit display
Illuminated key module
Configurable keys
Hotkey
1 (6 entries)
1 (6 entries)
1 (6 entries)
1 (6 entries)
Headset
Office 135pro
Bluetooth
Vibration alarm
Office 135pro
Stand-by / power battery
120 h/-
100 h/-
120 h/200 h
120 h/200 h
Talk time / power battery
12 h/-
12 h/-
12 h/24 h
12 h/24 h
March 2012
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Overview Aastra 600d Series DECT handsets
Terminal
Office 135/135pro
Aastra 610d
Aastra 620d
Aastra 630d
No-movement
Man-down
Name dialling
Call Waiting
Brokering
Conference call
Call list
10
10
10
10
Last number redial
10
10
10
10
Private phone book
up to 350
up to 350
up to 350
up to 350
Hands-free
Text messages
Voice mail
IP50
IP50
IP50
IP65
Protection class
March 2012
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Fixed Mobile Convergence (FMC): Key benefits
Improved reachability
Integration of mobile users, One Number
Better responsiveness
One Number and personal call routing
Consistent data (contacts, call-lists, etc.)

For all user devices
Presence management
e.g. status information on attendant
console and team keys of system phones
Cost reduction
Least Cost Routing
Calls are automatically routed via Aastra
400 communication system
March 2012
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Aastra Mobile Client 2.0
Seamless integration of mobile phone with

communication server
Embedded solution w/o AMC controller
Direct integration of mobile phone with call
manager as extension
Reachability using One Number
Easy menu based access to system
features:
> Name dialling
> Conference
> Voice Mail
> Call lists
AMC 2.0 mobile OS support:

> Symbian S60 3rd and 5th edition
> BlackBerry RIM
> Android
March 2012
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AMC+ 2.0 with AMC Controller 2.0
AMC Controller AMCC-30

Dedicated AMC Controller for SME
segment up to 30 users
AMCC user management via AMS and
WebAdmin
AMCC will provide a Data Link to

Aastra 400 Series to support:
Fast call setup
GUI for the end-user features
Mobile Least Cost Routing
Dual mode
Directory search
Mobile Presence and Mobile Instant
Messaging: external XMPP provider
required (e.g. Google Talk)
VoIP encryption
March 2012
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AMC+ 2.0 with AMC Controller 2.0
AMC+ 2.0 mobile OS support:

Symbian S60 3rd and 5th edition
Symbian^3
BlackBerry RIM
Android
iPhone
March 2012
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95
Overview AMC / AMC+ Features
Telephony features
AMC
AMC+
Enquiry call
GUI for the end-user features
Brokering
Dual Mode
Reject call
Mobile Least Cost Routing
Call transfer
Directory search
Conference
Mobile Presence
Hold
Mobile Instant Messaging
Park
VoIP encryption
Call waiting
Mobile Operation Systems
Call back
Voice Mail
Call Forwarding
Extended Features
AMC
AMC+
AMC
AMC+
Android
BlackBerry RIM
Symbian S60 3rd and 5th edition
Personal call routing
Symbian^3
Fast Take
iPhone
March 2012
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Aastra 400
Enterprise Networking
Aastra - 2012
Aastra - 2012
98
Aastra 400 Network Evaluation (I)
Network attributes
AIN
SIP
QSIG
(PSS1)
Virtual
(ISDN)
Telephony feature set
+++
++
Number of network nodes
41
100 (peer-to-peer)
not limited
not limited
++
++
++
+++ (OIP)
Rental costs
for fix lines
None
(public ISDN
network)
Interworking with other Aastra call

managers
Interworking with Non-Aastra call
managers
Centralised network management
Centralised network services
(billing, operator, directories)
Fix network costs
Variable communication costs
Licence requirements (Call manager)
+++: excellent
March 2012
++: good
None
None
with existing VoIP with existing VoIP
ready network
ready network
Free site-to-site
Free site-to-site
calls
calls
SIP access
AIN licences
channel licences
+: basic
Free site-to-site
calls
QSIG channel
licences
Costs per call

-
-: not supported
Aastra - 2012
99
Aastra 400 Network Evaluation (II)
Network-wide services
Routing
Call forwarding
SIP
(WAN)
QSIG
(fix lines)
Direct Dialing Plan DDI, Overflow routing, Direct Dialing Plan DDI, Overflow routing,
Least Cost Routing LCR, Break-out, BreakLeast Cost Routing LCR
In
CFB, CFNR, CFU
CFB, CFNR, CFU
Inquiry, Hold, Brokering, Call transfer,

Recall, Conference
Inquiry, Hold, Brokering, Call transfer,

Recall, Conference
Identification
CLIP, CLIR, CNIP, CNIR, COLP, CONP
CLIP, CLIR, CNIP, CNIR, COLP, CONP
User Comfort
Dialing by name
Do not disturb,
Deflect/reject call during ringing
Dialing by name,
Do not disturb
Deflect/reject call during ringing
Call Completion Busy Subscriber
CCBS
Transmit DTMF signals
T.38 protocol for FoIP

(Fax over IP)
n.a.
Authentication between nodes,

Secure VoIP (SRTP, TLS)
Peer-to-peer connections using fix lines

no public access
Three party
Security
March 2012
Aastra - 2012
100
Aastra Intelligent Networking AIN
Use the existing data network for

voice
Networks with up to 40 locations
Free of charge calls within private
network
Central Operator with Busy Lamp Field
Centralised services such as billing,
directories, management...
Distributed teams, network-wide DECT
roaming etc.
Users have access to all telephony

features irrespective where they are
Mobile/home workers simply need
internet access
March 2012
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101
Aastra - 2012
102
Private SIP Networking
SIP networking features:

Calling name presentation (incoming / outgoing)
Call Hold and retrieve, Call Transfer
Conference calls
Fax over IP T.38 transmission between network nodes
IP
SIP trunk
VPN
SIP trunk
Location 2
Location 1
March 2012
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QSIG Networking
Aastra 400 can interwork with any communication system that

supports the Q.SIG standard
Aastra 400 Q.SIG features:
Calling name presentation (incoming / outgoing)
Call Hold and retrieve, Call Transfer
Conference calls
Call Completion to Busy Subscriber CCBS
Existing PBXs, even from other vendors, can be re-used when

connected with Aastra 400 -> investment protection
Aastra 400
March 2012
ETSI QSIG
ISO PSS1
Any PBX
supporting QSIG
Aastra - 2012
104
Aastra 400
Aastra - 2012
Business-class
Telephony
Features &
Services
Aastra 470
Communication
Server
Call Manager
Aastra 415/430
Communication
Servers
Call Manager
March 2012
UC,
Collaborative
& Multimedia
Services
Aastra and 3rd

Party
Applications
Aastra - 2012
106
Aastra 400 Telephony supports your Business
User
Features
One Number
Presence on the phone
Call lists, Name dialling
E-Voice Mail, .....
Call
features
In/out Routing, Operators

Auto Attendant (IVR)
Call forward, Call back
LCR, cost centres,...
Team
features
Groups, pick up
Team keys/BLF
3-6 Party Conference
Home alone,....
Mobility,
etc.
Take, fast take

DECT Mobility
Free seating
Mobile phones,
March 2012
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107
Reachability
Efficiency
Collaboration
Mobility
Cost
control
Usability
Open
Core Telephony Features
March 2012
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Always Reach the right Person
The most refined One Number

concept
Various and efficient routing
capabilities
Trunk or user based
Alternate destinations
Fall back
Time based or manual switched

routing
Powerful Operators with Calendar,
Presence (PC and/or phone)
Integrated IVR for all users
Announcements and music on hold
March 2012
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109
One Number
One number only on your

business card!
One Voice Mail only
+44 20 7730 1234
Up to 16 terminals per user, fix

or with free seating
All phones supported including
mobile phones
User centric: total control on
your own reachability!
Shared call lists, redial lists
Shared personal contacts
March 2012
My customers can reach me using one

single number.
I have full control on how and when I
am reachable
Aastra - 2012
110
Personal Efficiency
Presence management on the phone

User configurable keys
Personal directory and contacts
Multiple terminals, mobility and
free seating with unique personal data
One click handling: call back, deflect,
reject, call forwarding, presence,
fast take (context sensitive)
E-mail notifications of VM messages
Home office with same efficiency and
level of functionality
Macro language for advanced key
programming
March 2012
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111
Efficient Team Work
Team keys and Presence for all

Multiple call pick-up possibilities
including line keys
User/hunt groups
Group Voice Mail box
Manager / Assistant
Conference up to 6 parties
(pre defined or dynamic)
Team members located on

multiple sites w/o restrictions
Our goal was to give our employees a

democratic tool, improving their ability to
work together, and bringing real
improvements on our overall productivity
An Aastra 400 customer
March 2012
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112
Let Users get Mobile!
Full featured DECT phones providing

Fast take and Twin comfort
Aastra Mobile Client
Full featured softphone
Sophisticated free seating service
One Number with up to 16 phones
per user
Operator also can be a DECT!
DECT roaming in multi-sites
March 2012
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Reduce and Control your Costs
AMC+ clients reduce mobile costs

Home office with softphone or IP
phone
High SIP compliancy: benefit from the
best offers to the best conditions
LCR and overflow routing via public
and private networks
Integrated cost calculation with
logging
Network services compliant
Call barring, cost centres and private
calls
Live cost display per call or user
March 2012
With my AMC+ client, I am always

sure that my phone calls are done
for the best price wherever I am!
Aastra - 2012
114
Usability: Intuitive and User Friendly
Same user interface concept over

the full range of phones
Based on users real needs
Intelligent and synchronized
calling lists
LCD labeled configurable keys
Complex features accessible from
one configured key
March 2012
No matter which type of phone I am

using, I can feel that I am using the
same clear and friendly user interface
Aastra - 2012
115
Telephony with Open Standards
Aastra 6700i phones with rich

functionalities and full SIP
compliancy
Use any kind of standard SIP
phones and connections
Benefit from new generation SIP
based application servers
Use Aastra 400 phones as
building automation UI (KNX)
Link your CRM data on the
phones displays or in CTI
interfaces
Best investment protection
March 2012
A native support of open standards

ensures the best investment protection
and makes the Aastra 400 an open and
future proof communication system
Aastra - 2012
116
Aastra 400
Series of Communication Servers
Aastra - 2012
Aastra 400 built for your needs
March 2012
Aastra - 2012
118
Aastra 470 Communication Server
All-in-one communication solution including Call Manager, IP

Media Gateway, DHCP server and Application Server CPU in a
single appliance
Pure SIP/IP, pure digital/analogue or mixed IP/TDM configurations
Colour display, 3 x Gigabit Ethernet, 1 x 100MB, 4 x FXS interfaces
Built-in Voice Mail, e-Voice Mail, IVR, DECT, Secure VoIP
UCC and applications on embedded or on external server
March 2012
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119
Aastra 470 Basic System
Basic system includes:

2U metal housing with 7
expansion slots for
interface cards & CPU2
Internal power supply
Call Manager CPU1 incl. CF memory cards, SDRAM module,

EID card
Cooling fan
Removable rack-mount covers
Empty slots covered with blind covers
March 2012
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120
Aastra 400 Interfaces & Protocols
Mobile Extension + AMC
Home Workers
GSM / UMTS
Public
PSTN / ISDN
Aastra Softphones,
Operator Consoles
SIP
Network
ISDN (PRI, BRI)
IP / SIP Phones & Clients
UCC / Multimedia
Applications
Customers
IT environment
Aastra SIP
Phones
Aastra IP
Phones
SIP
FXO
Ethernet (TCP/IP, SIP, TAPI, XML, LDAP)
Videophones
DSI (AD2)
FXS (analogue)
SIP
DSI (DASL)
DSI (AD2)
Analogue
Equipment
Aastra digital
Phones
Dialog 4200
Phones
Aastra DECT
Phones
Dual Mode
phones
TDM phones & terminals

March 2012
Mobile Phones
DECT, SIP-DECT, WLAN
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121
Aastra 470 Hardware Portfolio
Basic System
Application
Card
CPU2
Terminal
Interface Cards
Trunk
Interface Cards
4FXS
1PRI
SM-DSPX1
8FXS
2PRI
SM-DSPX2
16FXS
4BRI
IP media module
EIP1-8
32FXS
8BRI
IP media module
EIP1-32
Basic System
with CPU1 card
Redundancy &
Auxiliary options
Auxiliary Power
Supply unit
APS2
Redundant
Fan Unit RFU
Installation
Equipment
Fan-out panel
FOP
R2.0
Sub-modules
Cables
FXS: Foreign Exchange Station (analogue line)

FXO: Foreign Exchange Office (analogue trunk)
TAX: Call charge module
March 2012
System
Modules
8DSI
4FXO1)
4TAX1)
16DSI
8FXO1)
8TAX1)
32DSI
16FXO1)
16TAX1)
1)
Introduction is channel specific. In most cases

homologation by local operators is necessary.
Aastra - 2012
122
Aastra 470 Hardware Description 1/3
Item
Function
Features
Call Manager card

(CPU1)
Hosting the Call Manager (Telephony - 3 x 1Gbit/s Ethernet LAN, 4 x FXS

Server)
- TFT colour display 1.8, 4 Ctrl. buttons
- Sockets for IP media & DSP modules
Applications card
(CPU2)
Hosting UCC services and vertical

applications
DSI cards
Connect digital phones 5300, DECT - Multi-protocol support (AD2, DASL)

system bases SB4+/8, Dialog 4200 - AD2 with dual port support
phones
FXS cards
Connect analogue phones, Fax3,

modem, doors, audio source
- DTMF and Pulse dialling

- CLIP, MWI
BRI cards
- Access to public ISDN networks

- To connect ISDN- terminals
- To connect with QSIG links
- Switchable from T to S
- S-bus protocols: ISDN-DSS1, QSIG
PRI cards
- Access to public ISDN networks

- To connect with QSIG links
- Protocols: ISDN-DSS1, QSIG

- Socket to insert IP media module
March 2012
- Industrial embedded PC, COMexpress

- 1xGigE LAN, 4xUSB 2.0, VGA out
- OS, TWP and OIP pre-installed
Aastra - 2012
123
Item
Function
Features
FXO cards
Access to analogue PSTN
DTMF and pulse dialling, CLIP
TAX module
Used to receive call charge pulses

on analogue trunk lines
12 / 16 kHz receivers
IP media
modules
Connects the IP- with the Non-IP

world
- VoIP channels G.711, G.729A

- Fax over IP T.38
- Secure VoIP (SRTP / TLS)
- Adaptive LEC G.168
DSP modules
Used for complex coding / decoding

functions: DECT, Voice Mail, GSM,
VoIP, FoIP
VoIP: Codec G.711, G.729, adaptive LEC

G.168, Secure VoIP (SRTP/TLS)
Fan Out Panel

FOP
Used for Aastra 470 high density

cards. Cards > 8 interfaces can be
patched using FOPs
FOP equipped with 5 jack modules each

with 10xRJ45 sockets
Aastra system
cables
Allow direct cabling Aastra 400 >building installation
- Cable with 4x8 RJ45, 6m

(4 connectors) for high density cards
- Cable with 2x4+10x2 RJ45, 6m
(12 connectors) for low density cards
March 2012
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Item
Function
Features
Auxiliary Power
Supply APS2
Used for redundancy purpose or for

Aastra 470 with many power consuming
terminals
- Input: 90-230 VAC

- Output power: 24 V / 330W
Redundant Fan
Unit RFU
Optional backup fan running in series

Prevents from system shut down
with primary fan. If one fan fails, the other caused by over temperature
still operates
March 2012
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125
Aastra 470 Unified Communication made Simple
With the Application Card, the Aastra 470

system becomes a multimedia appliance
Complete Unified Communications and
Collaborative solution in one single box
Application SW (OIP, TWP2) pre-installed on
Windows Server 2008TM
Common and consistent user management
of Call Manager and Application Server
Advantages
One stop shopping solution
Single point of contact for configuration
Less complexity reducing installation time/costs
UC without client side installation
Applications CPU Card
supporting Windows-based single sign-on

March 2012
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126
Aastra 470 Reliability and Availability
Enterprises require reliable

communication services
Critical system components can be
redundant
Auxiliary power supply APS2
> If internal PS fails, APS2 takes over
Redundant fan unit RFU

> Optional backup fan in series with
the primary one. If one fails, the
other still operates
> Service staff can intervene
pro-active
March 2012
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127
Aastra 415 / 430 Communication Servers
Small stand-alone systems or satellites in private networks

1,5 unit housing with Call Manager, IP Gateway and 2/4 expansion slots
Pure SIP/IP, pure digital/analogue or mixed IP/TDM configurations
Value added services built in: e-Voice Mail, IVR, DECT, secure VoIP
UCC services and vertical applications on external server
Flexible mounting: 19rack, wall, desk
All 400 communication servers delivered with same software
March 2012
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128
Aastra 415 / 430 Hardware Portfolio
Terminal
Interface Cards
Basic System
Aastra 430
System Modules
Mounting
Options
4xDSI
(EADP4)
2xBRI
(TIC-2TS)
DSP
(SM-DSPX1)
Cable Cover Kit
4xFXS
(ETAB4)
4xBRI
(TIC-4TS)
DSP
(SM-DSPX2)
Rack Mount Kit

A430
2xFXO
(TIC-2AB)
Basic System
Aastra 415
Power Supply
Trunk
Interface Cards
Special cards
4xFXO
(TIC-4AB)
Door/Output/Inputs
(ODAB)
1xPRI
(TIC-1PRI)
Rack Mount Kit

A415
FXS: Foreign Exchange Station (analogue line)

FXO: Foreign Exchange Office (analogue trunk)
DSI: Digital Station Interface (digital line)
BRI: ISDN Basic Rate Interface
PRI: ISDN Primary Rate Interface
March 2012
Aastra - 2012
129
Aastra 400 System Capacities (1/2)
Users in total
Expansion card slots
Add. expandability options
Nodes in a transparent AIN network
Nodes in a private SIP network
Terminal interfaces DSI / FXS / ISDN-S
Terminals in total (incl. Virtual, GSM)
Terminals in total (ex. Virtual, GSM)
Aastra IP phones 5300ip
SIP phones (Aastra SIP, Aastra 8000i, Standard SIP)
Aastra digital phones 5300
Aastra digital phones Dialog 4200
Aastra Softphones 2380ip
Analogue terminals
Aastra cordless DECT phones
Mobile extensions (GSM terminals)
Aastra mobile clients AMC / AMC+
ISDN network interfaces BRI (2 B-channels)
ISDN network interfaces PRI (30 B-chan.)
SIP trunk channels
Analogue trunk interfaces FXO
March 2012
R2.0
Aastra 415
Aastra 430
Aastra 470
AIN Network
12
2
AIN
100
10 / 10 / 6
20
12
12
10
10
10
10
10
20
20 / 10
4
2
16
4
50
4
AIN
100
20 / 18/ 12
100
50
50
50
40
50
18
50
100
100 / 50
8
2
32
8
400
6+1
AIN
100
224 / 228 / 28
600
400
400
400
400
224
400
116
400
255
255 / 125
56
14
240
56
600
per node
SIP networking
41
100
600 / 600 / 64
600
600
600
400
600
600
600
600
600
255
255/ 125
64
32
240
64
Aastra - 2012
130
Aastra 400 System Capacities (2/2)
Aastra 415 Aastra 430
Aastra 470
AIN Network
Ethernet system interfaces
2x100BT
2x100BT
3x1000BT
per node
Applications server (TWP+OIP)
external
external
embedded or external
10
32
32
embedded or
t
l
32
10 / 10
50 / 30
400 / 150
600 / 150
integrated
integrated
integrated
integrated
400
400
600
per node
Auto Attendant (AA) integrated
integrated
integrated
integrated
integrated
Audio channels for VM and AA
12
12
46
per node
integrated
integrated
integrated
integrated
10 / 5
20 / 10
224 / 112
255 / 255
Fixed to Mobile solution
integrated
integrated
integrated
integrated
IP media gateway (VoIP gateway)
integrated
integrated
integrated
integrated
18 / 18
18 / 18
184 / 140
250 / 250
140
per node
VoIP & signalling encryption
SRTP / TLS
SRTP / TLS
SRTP /TLS
SRTP /TLS
VoIP: Line echo cancellation
G.168
G.168
G.168
G.168
CTI 1st party via LAN, users in parallel

CTI 3rd party Standard/Professional,
users in parallel
Voice Mail (VM)
VM recording capacity [Min]
DECT mobile solution

DECT base stations 4 / 8 channels
IP media gateway channels G.711/729

VoIP: Fax over IP channels T.38
March 2012
Aastra - 2012
131
Aastra 400
Licensing and software maintenance
Aastra - 2012
Aastra 400 Licences Overview
Software
Maintenance
System
Resources
Phones
& Clients
PSTN access
Private
Networking
IP Phone
Software
Subscription
Aastra 470
Expansion
VoIP
channels
SIP-DECT
Call Manager
March 2012
SIP phone
Softphone
ISDN
Operator
Console
Dialog 4200
SIP trunk
Mobile phone
AMC
Video
terminal
QSIG
SIP-DECT
R2.0
AIN
UC &
Collaboration
Vertical
Applications
TWP
modules
Call Center
3rd party CTI

OfficeSuite
Aastra1560
Phone Books
MS Exchange
TWP Connect
CSTA III XML

TAPI
OIP 8.x
Alerting
Hospitality
Value added
Services
Secure
VoIP
Silent
Intrusion
Enterprise
Voice Mail
Advanced
Messaging
Auto
Attendant
(IVR)
ATAS
TWP
Aastra - 2012
133
Overview Voice Mail & Auto Attendant Licences
Additional recording channels (separate licence)

max. 46 channels for VM / AA*
- max. 16 channels for VM*
* Aastra 470
Auto Attendant AA (separate licence)
Auto Attendant VM (separate licence)
with Basic Voice Mail

- 20 min recording time
- 2 rec. / play channel
with Enterprise Voice Mail
Enterprise
Voice
Mail
(separate
- max.
600 min.
recording
time*licence)
- max. 46
rec.
/ play
- e-Voice
Mail
(MWI
viachannel*
e-mail)
- Extended
recording capacity
* Aastra 470
Enterprise Voice Mail (separate licence)

-e-Voice Mail (MWI via e-mail) - Call recording
- Extended recording capacity - VM Forwarding
Basic Voice Mail (not licenced)

- 20 min recording time
- 2 rec. / play channels
- Audio guides
March 2012
Aastra - 2012
134
Aastra 400 System Activation
Every new Aastra 400 system must be

activated. This can happen in two ways:
Manually on Aastra 400 Activation Portal
Automatically as soon as a licence is
bought
Installer has to enter the licence code

into the system
A valid licence code enables the full set
of business class telephony features
Without a valid code, the system will fall
into the restricted mode after two hours
When activating the system, the

software warranty period begins to start
March 2012
Aastra - 2012
135
Aastra 400 Software Subscription
After system activation all new software

releases are free of charge during the
first year
By buying the Software Subscription
Licence, this period can be prolonged
Maintaining and upgrading the software
adds value and protects the investment:
Benefit from newest communication
services to gain a competitive edge
Plan-able upgrades at predictable costs
Increased system life span
Service packs are free of charge

March 2012
Aastra - 2012
136
Benefits for System Integrators
Software maintenance is an effective

measure to keep long-term customer
relations
New service offering
Regular contact with customers
Chance to demonstrate awareness
and competence
It is the dealers great chance to build

up or to extend the service business
March 2012
Aastra - 2012
137
Aastra 400
Aastra - 2012
Aastra 400 management tools support partners during the entire life
cycle of the customers business communication solution
Sales phase
Planning tool (Aastra Plan) guiding partners through the planning process.
It provides automatically the optimal system configuration based on the
customers need
Deployment phase
Aastra Management Suite and Aastra WebAdmin are the perfect tools for
fast and error free deployment of communication server
Operation phase
Aastra 400 contains management tools to secure a high availability of the
installed communication solution
March 2012
Aastra - 2012
139
Planning & Ordering Tool Aastra Plan
We listened to our partners and

have created a Web based
planning and offer generation tool
No software or application to be
loaded on the PC
Features:
Online working with latest price list
Order file generation
Price list and margin management
Standalone systems and private
networks (AIN )
Single parts (loose items)
March 2012
Aastra - 2012
140
Aastra Management Suite AMS
AMS supports administrators

and installers through planning,
design, configuration, upgrading
and monitoring of the Aastra
400 communication servers
AMS provides features for bulk
provisioning of users and
terminals
March 2012
Aastra - 2012
141
Web-based Administration WebAdmin
Easy to use tool with clear design

allowing quick setup and
adminstration of all standard
deployments
Perfect to set up and maintain
stand-alone Aastra 400 systems
Easy understanding for non
telephony specialists
Features:
Step by step installation assistant

Auto backup and backup distribution
Monitoring and status
Secure system connection HTTPS
SRM integration
March 2012
Aastra - 2012
142
Web-based Configuration by Customers
Simple self care portal for end users

Used for common configuration
changes
No client installation on PC, just a
web browser required
Features:
Changing of phone book entries
Changing of user names and
terminal descriptions
Retrieving of charge information
Enabling/Disabling of remote access
Login-out of Free seating terminals
Registration/de-registration of DECT
phones
Printing phone labels
March 2012
Aastra - 2012
143
Secure IP Remote Management SRM
SRM allowing service staff to securely

maintain Aastra Communication
Systems via Internet
Benefits:
Aastra Extranet
SRM Server
Innovative solution no harm to

customers firewall, IP-router, no VPN
required
Internet
Installer
Internet
PSTN
Comfort and efficiency due to high

bandwidth, upload time for SWmaintenance reduced by factor 50
ISDN, SIP, FXO
In daily use by Telcos in Belgium,

Germany and Spain because it is more
capable than TR-069 concepts
SRM is the basis for future services
March 2012
Aastra 400
Customer site
Aastra - 2012
144
Aastra 400
IT Integration, Security
Aastra - 2012
IT Integration
Seamless integration into IT environment

Built-in DHCP server (vendor options)
VLAN (Communication servers and terminals)
Quality of Service (L2 and L3)
Easy deployment
Single point of configuration
Automatic terminal provisioning
(Aastra 5300IP, Aastra SIP and Aastra SIP-DECT)
Integration into existing groupware and CRM environment

Microsoft Exchange integration (presence, contacts)
Local Microsoft Outlook integration for OfficeSuite and 2380ip Softphone
Integration with CRM (XML on Aastra SIP terminals, TWP toolkit, OIP, )
March 2012
Aastra - 2012
146
Aastra 400 Voice Encryption
Secure IP communication for

Aastra IP and SIP phones
SIP trunks (depending on SIP provider)
AIN and private SIP networks
SIP based applications
Conform to open standards TLS and SRTP

Supported Terminals
Aastra 5300ip, Aastra SIP, Aastra SIP-DECT
Aastra Office 1560IP Operator
AMC+ Client in WLAN mode
Security deployment made easy

Certificates generated by comm. server or imported from 3rd party authority
Automatic deployment of certificates to Aastra IP and Aastra SIP phones
March 2012
Aastra - 2012
147
Security
Encryption of DECT cordless communication

Encryption of Voice Mail messages
Protection of users private data
Terminal lock
PIN protected login for free seating
Protection against abuse

Permission sets per users
Trunk-trunk barring
Secure Administration
Flexible configuration of user access profiles
HTTPS for web-based administration
Secure IP Remote Management over Internet
Application Card (CPU2) with scheduled OS

update and configurable firewall
March 2012
Aastra - 2012
148
Thank you!
Aastra Telecom Schweiz AG

Product Line Management SME
Aastra - 2012
149

Aastra 400 SalesPresentation R2.0

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Aastra 400

All-in-one Business Communications Solution for SME

Read this first!

Prime target group of this presentation are Aastra partners,

Aastra 400 Business Communication Solution for SME

Aastra 400 Business Communication Solution for SME

Aastra 400 Business Communication Solution for SME

Key Messages to the Market

Aastra 400 is a best-of-breed IP business

Aastra 400 Business Communication Solution for SME

Aastra 400 product positioning

Aastra 400 Business Communication Solution for SME

Aastra 400 is a Complete Solution

Phones & Soft Clients

AMS, WebAdmin, Aastra Plan

Desktop corded Phones

DECT Cordless Phones

Unified & Collaborative Communications

Applications & Vertical Solutions

Process & Building Control

Aastra 400 Business Communication Solution for SME

Aastra 400 Highlights

Genuine SME solution for 4 to 600 users

Aastra 400 Business Communication Solution for SME

Aastra 400 Series of Communication Servers

Aastra 400 built for your needs

Aastra 400 Business Communication Solution for SME

Embedded Unified Communications

Aastra 400 puts the

Instant & Unified

Aastra 400 Business Communication Solution for SME

Great Choice of User Centric Phones

Choose from three series of IP,

Aastra 400 Business Communication Solution for SME

Seamless Mobile Phones Integration FMC

Fixed Mobile Convergence (FMC) offers true

Aastra 400 Business Communication Solution for SME

Open Standards providing Interoperability

Aastra 400 is based on industry

Openness is the key to interoperability

Aastra 400 Business Communication Solution for SME

Highly Modular and Scalable

Exchange / Lotus Notes

Aastra 400 Business Communication Solution for SME

Excellent Networking Capabilities

Full featured networking using AIN

Full set of telephony features,

Private SIP networking

Both technologies use the private

Aastra 400 Business Communication Solution for SME

Virtual networking of the public ISDN

Investment Protection and low TCO

System is designed for SME budgets

Aastra 400 Business Communication Solution for SME

Support of IP, SIP and TDM

Aastra 400 Business Communication Solution for SME

Unique operation concept over all

Aastra 400 Business Communication Solution for SME

Aastra 400 perfectly fits SME needs

Always reachable for

Various needs One solution

Aastra 400 Business Communication Solution for SME

Aastra and 3rd

Aastra 400 Business Communication Solution for SME