NIDHI GUPTA

Contact: +917838387629, +919816938881

E-Mail: nidhu15@gmail.com
Career Objective
Experienced professional seeking opportunity at a challenging workplace
where I can build upon my inherent & acquired skills & contribute to the growth
of organization.

Profile
Competent, diligent & astute professional with an experience of 3 years.
Currently in service as Executive Functional Support in PEX (Punjab Excise
& Taxation) on working site of Wipro InfoTech Ltd.
Previously spearheading as HR Executive Wipro InfoTech (Gurgaon-GDC).
Tracked many Infra level issues till closure by updating daily MOMs of daily
Operation's call and fortnightly MIT Issue Tracker.
An effective team player with exceptional planning and execution skills
coupled with a systematic approach and quick adaptability.
Experience

Acliv Technologies
Currently working
from July 2014
Designation: Delivery Manager
Responsibilities Addressed:
Client Relationship with Clients like Dimension Data, Infosys, Bharti
Airtel.
Lovely Professional University
October 2013 July 2014
Designation: Deputy Project Officer
Responsibilities Addressed:
Core admissions department.
Counselling of Students for admission.

Registration of Schools students for LPU NEST Examination for 10 th and

12th Standard.

Client: - Wipro InfoTech Ltd. (Punjab Excise & Taxation)

September
2012 October 2013
Designation: HR Executive (Executive Functional Support)
Responsibilities Addressed:
Managing all Asset/Vendor related calls.
Managing all the IT and NON-IT Assets.
Coordinating with different Vendors for all IT and NON-IT Assets.
Tracking of all the Assets (Software/Hardware) details in Asset
Management tool.
Managing all asset details in excel as well as in Asset Portfolio
Management Tool.
Designation: Service Desk Team Leader (Punjab Excise & Taxation)
As a Team Leader responsibilities addressed:
Analysis of the specifications provided by the clients.
Developing new query as per Client requirement.

Coordination among the team members.

Assignment of job accordingly to the right men for the right task.
Monitoring all Service desk operations.
Managing the roasters, week offs, shift handover between the Helpdesk
resources etc.
Ultimate responsibility for ownership of all customers incidents or
logged service requests.
Track the incidents to conclusion in line with SLAs and quality
standards.
Manage critical customers incidents, associated to customer
communication, activities and any appropriate escalations.
Provide information about incidents analysis and KPIs.

Client: - Wipro InfoTech Ltd. (Head Office)

June 2011
August 2012
Designation: Associate Executive (Talent Acquisition)
Responsibilities Addressed:
Handling End to End IT Recruitment in Partner Engagement (Talent
Acquisition Team).
Screening of CVs and conducting interviews as per HR norms for hiring
at various sites/accounts.
Handling Bulk Hiring with end to end closure under PE (Partner
Engagement - Talent Acquisition) Team.
Employees Join/Left with Attrition.
Handling and Coordinating with PMs (Program Managers) and Partners
for end to end closures, JC (Job Code) creation to SAP id creation of
resources.
Handling and Coordinating with Synergy Team for Synergy related
issues like Payout correction, change in LOB (Line of Business) etc.
Handling NIC Backfilling Project for Franchise hiring.
Participating in day today activities like follow ups with Vendors and
PMs for any type of required data like Team Elite (Collecting CAM forms,
Educational documents etc.)
Handled PO (Purchase Order) Creation Process under PRO (Partner
Relations Office) and CPO (Central Procurement Office) Team.
Education Qualification
Degre
e

Institute/University

Year

Board

Percenta
ge/ CGPA

Specializati
on

MBA

Lovely Professional
University, Phagwara

20092011

LPU

7.79

B.Tech

Green Hills Engg.

College,
Kumarhatti,
Solan(H.P.)
Geeta Adarsh
Vidayala, Solan(H.P.)

20052009

H.P.U

70.5%

Major-HR
MinorMARKETING
C.S.E.

2005

C.B.S.
E

61.6%

PCM

Geeta Adarsh
Vidayala, Solan(H.P.)

2003

C.B.S.
E

65.6%

HSC
SSC

Summer Internship Program Details (MBA and B.Tech)

1. Company: V.S.Enviropure India Limited

Location: Nalagarh
Project title: EMPLOYEES COMPETENCY MAPPING
Duration: 8 Weeks
2. 8 weeks training at CMS TECHNOLOGIES in Web Application
Development using C#.Net.
3. 6 weeks training at SLR Infotech in C#.Net.
4. 6 weeks training at SLR Infotech in C/C++.
Projects Undertaken (MBA and B.Tech)
CAPSTONE PROJECT: Perception of Teaching Fraternity about KM
Practices in Educational Sector: A Study in Punjab (Jalandhar &
Phagwara) (6 Months)
Management System in C#.Net
Hotel Management in C++
Library Management System in C#.Net
New Tech Book Store in ASP.Net
Developed Website ONLINE BANKING in ASP.Net
C.S.E. Department Information in VB.Net

Achievements and Recognition (MBA)

Got scholarship of Rs.50, 000 in M.B.A.
Best business plan in Lovely School of Business in Lovely Professional
University.
Represented Lovely School of Business by scoring highest marks in
Performance Management System.
Best Capstone Project in Lovely School of Business and also score highest
marks.

Computer Skills
C, C++, C#.Net, VB.Net,
ASP.Net
WINDOWS
98,
2000,
Operating System
XP,VISTA HOME BASIC,7
Installation and Assembling
Hardware Skills
MS Office, MS Word, MS Excel
Software
Languages:

Personal Skills

Leadership and discipline.

Dynamic, result-oriented and analytical thinking.
Organizational skills and time management.
Tactful negotiation and soft spoken.
Positive, pro-active and can do attitude.
Energetic, dependable, self-motivated, strategic thinker and
planner.
Organized, reliable, loyal, honest, and able to handle the
responsibility confidentially.
Ethical communication, interpersonal and presentation skills.
Ability to work flexibly and independently.

Name
Father Name
Date of Birth
Nationality
Gender

Personal Details
Nidhi Gupta
Sh. Pawan Kumar Gupta
15-February-1988
Indian
Female

Languages Known English and Hindi

Hobbies
Learning
new
Fundamentals,
Ideas,
Approaches, Travelling,
Surfing Internet,
listening to music, Watching movies, Cooking
and Playing Volley Ball
Permanent Address
Anita Enterprises, Near Bhagat CoOperative Bank, Chowak Bazzar, Solan
(Himachal Pradesh) - 173212
Place: Gurgaon, Haryana
Date: