Beruflich Dokumente
Kultur Dokumente
This is the fifth anniversary We began this project with a past 35 years, the emergence of - Alibaba, the ecommerce Between July 2010 and October These developments are
ranking of the Top 50 most a prosperous middle class and giant, appeared in the 2014, a BrandZ™ stock portfolio, important for anyone building
edition of our BrandZ™
valuable Chinese Brands and the economic rebalance from BrandZ™ China Top 100 for comprised of valuable brands brands in China for several
report on the most valuable expanded to 100 brands last year production to consumption. the first time – at number with high brand contribution – reasons: (1) The market is open
Chinese brands. In just five to more fully examine the rapid Consider just of few this year’s two – after its IPO (Initial a BrandZ™ measure of brand to more competitive activity; (2)
years our BrandZ™ report emergence of China’s valuable highlights: Public Offering), which strength – increased 85 percent Consumers are more receptive
brands across 21 categories of raised a record $25 billion in value compared with the MSCI, to brands; (3) Brand building is
has become the definitive - Brand value increased
products and services. and introduced the power of a weighted index of Chinese more critical than ever; and (4)
annual resource for the 22 percent year-on-year,
Chinese brands to the public stocks, which grew only 4 The ROI for building meaningfully
Identifying and ranking the most surpassing the growth of
understanding Chinese worldwide. percent. different brands comes in
valuable brands was only the the BrandZ™ Top 100 Most
brands and the dynamics start of the process. We then Valuable Global Brands and In other words, your $100
revenue, profit and stock
Several consequential trends market appreciation.
that drive value growth. analyzed the creation of brand the most valuable brands of invested in a BrandZ™ stock
influence these impressive
value in China, uncovering the Brazil and Latam. portfolio comprised of valuable And as Chinese brands rapidly
developments. Over the past five
drivers that can help brand brands with high brand understand and create brand
years, the growth of the BrandZ™
owners – both Chinese and - The Internet portal Tencent contribution would be worth $185 value, they increasingly aspire to
China Top 50 has increased 59
western – build valuable brands doubled in brand value and today. Invested in the MSCI, your international and global stature
percent. And during that period,
in a rapidly changing China. claimed the number one $100 would be worth only $104. and look abroad for brand
brand value growth has shifted
position in the BrandZ™ Clearly, the investments made acquisition, collaboration and
The development of valuable sharply from the SOEs (State
China Top 100, displacing to create valuable brands deliver investment opportunities.
brands in China – and the Owned Enterprises) to market-
China Mobile, which has held superior shareholder returns.
future expansion of these driven brands.
the top spot until now.
brands onto the world stage –
David Roth is interconnected with China’s
CEO, The Store WPP EMEA and Asia explosive growth during the
david.roth@wpp.com
Twitter: davidrothlondon
Blog: www.davidroth.com
6 7
TOP 100 Most Valuable Chinese Brands 2015
8 9
TOP 100: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Yili 18 19 20 21 22 23 24 25 26 Vanke 27
28
TOP 10 BRANDS BRAND NEWCOMERS
100
29
Alibaba
2
TOTAL VALUE OF TOP 100
37
98
$464.2 BILLION
30
$66,077 Mil. $59,684 Mil. $55,927 Mil.
ZTE
48
97
Baiyunshan
54
31
61
VALUABLE BRANDS DELIVER
Great Wall
96
32
68
Yonghui
SUPERIOR RETURNS
Superstore
95
Yihaodian
95
100%
33
84.9% 98
94
TCL
BrandZTM China Top Brands by Brand Contribution
34
93
0% 4.0%
35
2010 2011 2011 2012 2012 2013 2013 2014 2014
36
91
Two brands derived over half their revenue from outside of China suggesting the growing global
VALUE DECLINED MARKET-
+97%
presence of Chinese brands. DRIVEN
BRANDS
37
47%
90
38
53%
SOEs
-9%
95% 71% 69% 64% 59% 57% 56% 55% 48% 45%
88
39
VALUE OF GROWTH OF
TOP 100 TOP 100
1 Tencent 2 Ctrip 3 BYD 4 Xueersi 5 Ming Jewelry 6 Mengniu 7 New Oriental 8 Baidu 9 Pearl River 10 Hanting
40
87
CATEGORIES +78%
41
86
TECHNOLOGY
US$ 106,886 Mil. -4%
12 CATEGORIES -16% 9 Brands TELECOM PROVIDERS
BANKS
7 CATEGORIES +3,827% US$ 71,272 Mil.
42
US$ 96,291 Mil. RETAIL 3 Brands
11 Brands
US$ 14,572 Mil. + 1% HOME REAL ESTATE + 48%
AIRLINES + 4%
HEALTH CARE APPLIANCES US$ 9,594 Mil.
-37% +141% +57% TRAVEL
US$ 8,248 Mil. +18% 7 Brands 0% -2% PERSONAL
45
APPAREL CARS EDUCATION
-1%
US$ 5,500 Mil. US$ 6,529 Mil. JEWELRY RETAILER 10 Brands AGENCIES
4 Brands
US$ 2,424 Mil. US$ 1,877 Mil. CATERING FURNITURE HOTELS CARE
US$ 483 Mil. US$ 1,399 Mil. 4 Brands
7 Brands
US$ 998 Mil. US$ 1,241 Mil. US$ 978 Mil. US$ 1,439 Mil.
7 Brands 2 Brands
2 Brands
US$ 359 Mil. 3 Brands 2 Brands
3 Brands
81 Quanjude 82
46
Methodology and Valuation by
www.brandz.com/china % = Year on Year Growth
47
80
CONTENTS
PRACTICES IN CHINA
Market Dynamics 50 Brand Extension
52 Innovation
58 Digitization
60 Going Global 202 ECOMMERCE
62 Trust by Figo Yang and Allen Liu, Polestar
86 O2O
PART 5: RESOURCES
by Kow Kuanhua, Lightspeed GMI
88 CHINESE DREAM
by David Roth, WPP 226 Index of Brand Profiles
228 BrandZ™ Brand Valuation Methodology
94 LUXURY 232 BrandZ™ Reports, Apps and iPad Magazines
by Marcel Chu and Maggie Jiang, Hill+Knowlton Strategies 234 WPP Companies
236 WPP Company Contributors
98 DIGITAL 243 WPP Resources
by Craig Watts, GroupM 243 BrandZ™ Contact Details
244 WPP Brand Building Experts
100 GOING GLOBAL 246 BrandZ™ China Top 100 Team
by Eden Chen and Jane Liu, Ogilvy & Mather 248 WPP in China
with Lynn Liang and Theresa Loo, Ogilvy & Mather 249 BrandZ™ China Top 100 Video Details
12 13
R E B A L A N C I N G M E A N S B U I L D I N G A V I B R A N T E C O N O M Y W H I L E R E S P E C T I N G C H I N A’ S C U LT U R A L H E R I TAG E .
PART
1
INTRODUCTION
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Overview
THE BRANDS • Because of the rapid rise in percent abroad; and ZTE, the THE CATEGORIES and cars, which grew 141
the value of market-driven telecom equipment maker, percent because the number
• The BrandZ™ Top 100 Most • Of the 21 product and service
brands, the value of the 53 percent. This development of car brands in the BrandZ™
Valuable Chinese Brands 2015 categories tracked in this
BrandZ™ Top 100 Most suggests the growing global China Top 100 increased from
increased 22 percent in total report, 12 categories rose in
Valuable Chinese Brands presence of Chinese brands. one to two.
brand value year-on-year, to value, seven declined and
now is roughly evenly split
$464.2 billion. • During the past five years, two remained unchanged. • Two categories comprised
between market-driven
the BrandZ™ Top 50 most Slower economic growth and predominantly of market-
• Almost doubling in value brands, 47 percent, and SOEs,
Valuable Chinese Brands government policy changes driven brands – technology
in one year, Tencent the 53 percent.
increased 59 percent in value, impacted categories that and retail – are now among
Internet portal, rose to the
• Three market-driven brands outpacing the BrandZ™ Top declined in value, which the Top 5 categories in total
number one rank, surpassing
– Tencent, Alibaba and Baidu 50 Most Valuable Global included alcohol, apparel and brand value, alongside three
China Mobile, which had
– comprise about half of the brands, which grew 41 banks, for example. categories dominated by SOEs
occupied the top spot since
value of the Top 10 most percent in value during a – banks, telecom providers and
the inception of the BrandZ™ • Retail led the categories in
valuable brands. comparable period. insurance.
China ranking in 2011. Tencent brand growth. Retail grew
brand value increased 442 • Alibaba appeared for the • Over the 51 months between 3,827 percent, driven by the • Technology surpassed banks
percent over the past five first time in the BrandZ™ Top July 2010 and October 2014, addition of Alibaba. But even as the category with the largest
years. 100 Most Valuable Chinese the MSCI, a weighted index with Alibaba removed, retail total brand value, $106.9
Brands, ranking number two of Chinese stocks, increased increased 64 percent. That billion, or almost one-quarter
• The rise of Tencent reflected
after Tencent and ahead of 4 percent. In contrast, the growth rate places retail just of the total brand value of the
the strong brand value
China Mobile, based on rapid BrandZ™ China Top 100 after the technology category, BrandZ™ Top 100 Most Valuable
growth of market-driven
appreciation in brand value Portfolio (all of the Top which improved 78 percent, Chinese Brands 2015.
brands compared with SOEs
following its record-setting 100 Most Valuable Brands)
(State Owned Enterprises).
IPO (Initial Public Offering), appreciated 32 percent.
The value of market-driven
which raised $25 billion. The results illustrate how
brands rose 97 percent
valuable brands deliver strong
year-on-year, while the value • Two brands derived over
shareholder return.
of SOE brands declined 9 half of their revenue from
percent. outside of China: technology
company Lenovo gained 62
18 19
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Overview
20 21
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Overview
22 23
CHINESE CONSUMERS A RE CONNECTED A LL THE TIME , A ND THEIR CONNECTION OF CHOICE IS MOBILE .
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Overview
26 27
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Overview
Chinese brands have narrowed Five years ago, 26-points separated the lower brand
the gap. Consumers now see power of Chinese brands from the multinational
Chinese and multinationals … But Chinese brands not
less difference between Chinese brands, as measured by the BrandZ™ Power Index.
brands and multinationals, which close in brand power… Today the scores are almost identical. The Power seen as sufficiently different
are not always the default choice Five years ago there was a 26-point spread between the brand Index measures the potential volume share a Consumers view Chinese brands as meaningful
they were just a few years ago. power of Chinese and multinational brands as measured by the brand could command based only on consumer (being relevant and meeting their needs) and salient
Several factors drive this change: BrandZ™ Power Index. Today their scores are almost identical. perception of the brand. (vibrant or coming to mind quickly), but not sufficiently
different from other brands in the same category.
• Chinese brands have Multinational Brands In 2010, multinational brands achieved a Power
improved in how they develop 115 115 Chinese Brands Index score of 115 and Chinese brands scored 89. A Chinese Brands
and execute marketing score of 100 is average. In 2014, multinationals and 92
strategies. They increasingly Chinese brands were almost tied, scoring 101 and 96
use big data and analytics to 99, respectively.
understand consumers.
104 The BrandZ™ Power Index score increased over time
87
• Chinese brands integrate
101 101 for Chinese brands because they improved in being 91
marketing and sales functions meaningful (meeting functional needs and forming
effectively. This collaborative an emotional bond) and remained consistently 98 2010
approach leads to more rapid salient (being vibrant and coming to mind quickly), 96 2014
execution. two of the three components of the Power Index.
Multinational Brands
• Chinese consumers have Chinese brands improved slightly in a third 103
changed. They increasingly component, being seen as different, but still lag 97
see brand as a symbol of 100 100 99 the MNCs, which declined slightly in all three
110
value and not simply a badge 96 components. These results suggest that Chinese
of status. This change results brands are making progress but do not match 106
from greater sophistication, multinationals in the ability to stand out from the 96
and also thriftiness as the 89 competition as being different and trend setting. 2010
economic growth rate slows.
2010 2011 2012 2013 2014 95 2014
Closing this gap is critical because being
Source: BrandZ™ / Millward Brown
differentiated is a key determinant of lasting brand Source: BrandZ™ / Millward Brown
value. It’s necessary for competing successfully
against foreign brands.
28 29
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Overview
The BrandZ™ Top 100 Most Valuable Chinese Meanwhile, the BrandZ™ Brazil Top 50 fell 40 The disparity in total brand value Technology brands make up 29
Brands 2015 marks the fifth anniversary of the percent in value between 2011 and 2014, and the reflects the relative sizes of the percent of the BrandZ™ Global
BrandZ™ China ranking. BrandZ™ Latam Top 50 grew just 3 percent in respective national economies and 100 total brand value. In contrast,
value between 2012 and 2014. the contrast in product categories technology brands account for less
During this dynamic period for the Chinese
that comprise the various BrandZ™ than 1 percent of brand value in the
and global economies, China’s most valuable The BrandZ™ Top 50 Most Valuable Chinese
rankings. Indian, Brazil or Latam rankings. Banks
brands increased steadily in value, outpacing the Brands 2015 totaled $443.8 billion in brand value,
contribute a significant proportion of
percentage gains of the global brand value leaders significantly higher than the comparable BrandZ™ Technology brands and banks drive
total brand value across the country
and the most valuable brands in Brazil and Latam. Top 50 totals for Latam, $129.2 billion; India, $69.6 around 44 percent of the total value
economies.
billion; and Brazil, $45.9 billion. in the BrandZ™ China Top 100 Most
Between 2011 and 2015, the BrandZ™ Top 50 Most
Valuable Brands 2015, with technology
Valuable Chinese Brands rose 59 percent in value.
accounting for a 23 percent share and
banks, 20.7 percent.
Chinese brand value grew at the fastest pace… … And Chinese brands led fast-growing markets in total value
The brand value of the BrandZ™ Top 50 Most Valuable Chinese Brands increased steadily over the Chinese brands exceeded other fast-growing markets in total value, reflecting the sizes of the various
past five years, outpacing even the BrandZ™ Most Valuable Global Brands in percentage growth. economies and the product category composition of the respective rankings.
+59%
30 31
A S T I G H T C R E D I T S L O W S R E A L E S TAT E E X PA N S I O N , D E V E L O P E R S S E E K N E W O P P O R T U N I T I E S , E V E N OV E R S E A S .
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Highlights
34 35
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Highlights
36 37
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Highlights
38 39
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Highlights
9 PURSUE
EXTEND BRANDS PREMIUMIZATION GO GLOBAL COLLABORATE
As the Chinese market matures, Premium is no longer the For decades consumers have The rules of engagement are changing for all types of
brands face the opportunity – exclusive realm of luxury purchased products made in brands: SOEs (State Owned Enterprise), MNCs (Multinational
and sometimes the necessity brands. As Chinese consumers China and branded in the West. Corporations), and market-driven brands. The more
– to add new lines or enter become more prosperous Chinese brands increasingly are market-driven economy and open policy forces SOEs to be
new categories. Whether and discriminating, there’s a earning recognition and profit consumer-responsive. MNCs are learning when to partner
taking this action proactively segment of the market that is for the brands they create. with Chinese brands to more rapidly penetrate China and
or in response to encroaching prepared to pay for products of The publicity surrounding when to retain the multinational brand name for its premium
competition, Chinese brands greater perceived quality and the Alibaba IPO (Initial Public appeal. Meanwhile, market-driven Chinese brands across most
have the ability to act nimbly difference. Meeting the needs Offering) widened the window categories, and especially in technology and retail, are among
in ways relevant to their of these consumers holds the of opportunity. Alibaba’s fame the world’s most valuable brands. Being a strong competitor
consumers, and they should. potential for more sales and can help raise the profile of in China’s changing economy sometimes means being strong
higher profit margins. other Chinese brands, when enough to collaborate, when working together, rather than
they need to firmly establish acting alone, creates a superior product or service.
themselves in overseas markets.
40 41
T H E C H I N E S E D R E A M E N V I S I O N S A P R O S P E R O U S M O D E R N N AT I O N I N F O R M E D B Y T H E T E AC H I N G S O F A 5 ,0 0 0 -Y E A R- O L D C I V I L I Z AT I O N .
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Background
25-54
$6,093
$6,807
CONNECTIVITY YEARS
47.2%
$5,447 15-24
YEARS 14.7%
$4,433
$3,749 Total Internet Users1
$3,414 0-14
$2,651 YEARS 17.1%
$2,069
$1,490
2004
$1,731
2005 2006 2007 2008 2009 2010 2011 2012 2013
632 million
Median Age 2
Gross China India EU Brazil US 46.9% (2014 estimate)
National Saving2
(2013 - saving as a
percent of GDP) 50% 33.7% 19.2% 14.8% 13.5% Internet Penetration1 36.7yrs 30.7yrs 27yrs
Total Mobile
Foreign Direct Exports2
Investment (2013) Internet Users1 37.6yrs 38.7yrs 40.4yrs
US$ 2.2 Trillion
China US Brazil Russia
(Number one worldwide, 527 million Passenger Cars
followed by the EU and the US) (per 1,000 people)
$347.8 $235.9 $80.8 $70.7
Total Smart
2000 7
Billion Billion Billion Billion Phone Users1
480 million 2011 54
Figures are from the World Bank for 2013 and pertain to Mainland China unless otherwise noted
1
China Internet Network Information Center (CNNIC) as of June 2014
44 2
CIA World Fact Book 2014 estimate
45
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Background
500,000 ¥430,774m
26% 31% 37%
¥347,151m
¥472,926m
¥263,377m
¥387,934m
250,000
¥302,111m
2013 2014 2015
(Forecast) (Forecast)
TV
Radio
0 Newspapers
Magazines
2009 2010 2011 2012 2013 2014 2015 Outdoor (Analog and digital)
¥1 = US$ 0.16 50% 47% 43% Internet
Source: GroupM “This Year Next Year: China Media Forecasts” 2014
46 47
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Background
Source: GroupM “This Year Next Year: China Media Forecasts” 2014
48 49
O 2 O I S A K E Y F O R M U L A F O R R E TA I L S U C C E S S A S O N L I N E T I M E D R I V E S O F F L I N E S A L E S .
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Market Dynamics
52 53
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Market Dynamics
8 29,768 +46%
9 25,892 +21%
10 20,913 +4%
54 55
Tencent and Baidu brand values increased in the BrandZ™ Top 100 Most Valuable Chinese Brands 2015
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Market Dynamics
During the past few years, the Alibaba also improved its score in Most important, Alibaba is seen
brand value of Tencent has grown the three BrandZ™ components of as meaningfully different from
... Alibaba and Amazon are comparable in brand value...
at a faster rate than the brand brand equity: meaningful (meeting the competition, a competitive
value of Facebook, to which functional and emotional needs), edge that Chinese brands often With its recent IPO (Initial Public Offering), Alibaba is approaching a brand valuation that took Amazon over a
it’s often compared. Between different (being seen as unique) lack. Tencent also scored decade to achieve.
2014 and 2011, when Tencent and salient (coming easily to mind high on these Brand Value
first appeared in the BrandZ™ as a vibrant brand). Brand equity three BrandZ™ (US$ Mil.)
Global Top 100, its brand value is the inherent power of the brand components of 64,255
appreciated 254 percent to $53.6 that predisposes a consumer to brand equity. 59,684
billion. During the same period, choose it.
Facebook increased 87 percent in
brand value to $35.7 billion.
BrandZ™ ranks Alibaba and ... Tencent outpaces Facebook
Amazon in the retail category.
With its recent IPO (Initial Public
in brand value growth…
Offering), Alibaba is approaching Often compared with Facebook, Tencent brand value has grown at a 5,983
a brand value that took Amazon faster rate during the past several years.
over a decade to achieve. Alibaba 53,615 2006 2014 2014
reached a brand value of $59.7
billion in the BrandZ™ Top 100 (US$ Mil.)
Source: BrandZ™ / Millward Brown
Most Valuable China Brands 2015, Alibaba value from the BrandZ™ Top 100 Most Valuable Chinese Brands 2015.
Amazon value from the BrandZ™ Top 100 Most Valuable global Brands 2014.
compared with Amazon’s $64.3
billion brand value in the BrandZ™
Global Top 100 2014. 33,233 27,273 ... Alibaba and Tencent score high in the components of brand equity
Alibaba significantly improved its score in Tencent also scored high on the three BrandZ™
components of brand equity where Chinese brands components of brand equity, especially improving
19,102 typically lag, which is being seen by consumers as its score in being seen as different.
meaningfully different from the competition.
56 57
A L I B A B A G R A B B E D T H E W O R L D ’ S AT T E N T I O N W I T H I T S I P O , B U T M A N Y OT H E R C H I N E S E B R A N D S H AV E G L O B A L A M B I T I O N A N D A B I L I T Y.
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Market Dynamics
Three billion people, around 40 A CHINESE How Chinese brands are according to CNNIC. Among the that enables customers to “click collaborated with the Tencent,
percent of the earth’s population, digitizing varies by category and
are expected to be Internet
ADVANTAGE brand, but digitization is present
many banks offering Internet and collect,” to shop and pay the Internet portal, encouraging
financial products, Industrial online with their mobile devices, people to photograph
connected by the end of 2014, Because China’s economy throughout companies, from Bank offered online and mobile and pick up purchases at a themselves smiling and then
according to the International expanded rapidly in just the past production to distribution to banking options, including the physical location. share their photo online.
Telecommunications Union (ITU), 35 years, many companies can communication. mobile app WeChat bank, and
a UN agency. Internet use is adopt digitization rather than a site called e-family Wealth for
New Oriental established an THE FUTURE
highest in Europe, at 75 percent adapt earlier analog technology. PRODUCTS AND managing household finances.
online education joint venture
Digitization and reinvention
of the population. Adaptation is a slower process. SERVICES with Internet giant Tencent.
comes at an inflection point for
It involves both renouncing the Telecoms, such as China Unicom The venture helps New Oriental
Internet use in China more than Digitization of products and and China Telecom, introduced integrate its physical presence China and for Chinese brands,
past and embracing the new,
doubled in five years, reaching services divides into at least mobile payment systems. with an online offering to reach as the country transitions from
shifting inventory processing
46.9 percent of the population, two groups: the smart products, Alibaba has over 300 million more people with interactive a market-driven to a consumer-
from paper pads to digital
632 million people, in 2014, mostly from the home appliances users of Alipay, its online finance curricula. Apparel brand driven economy and brands
tablets, for example. Adoption
according to the China Internet and technology categories; platform. Tencent added an app Metersbonwe opened a store evolve from being the world’s
is essentially one step, and it’s a
Network Information Center and the Internet finance to WeChat that enables users to that integrates the consumer OEMs (Original Equipment
step at which Chinese companies
(CNNIC). The number of mobile products and services, which find and pay for a taxi. online and offline experience Manufacturers) to becoming
excel for several reasons:
Internet users reached 527 are found primarily in the banks, with several services, including brand marketers of value-added
million and, for the first time, • Because Chinese consumers technology and the telecom Examples of business-to- products and services.
the ability to reserve a fitting
mobile surpassed PC as the have embraced digital and provider categories. business digitization include a
room time online. Digitization doesn’t guarantee
access point to the Internet. mobile, Chinese brands have Cloud storage service called
Each of China’s major home Wo-Cloud introduced by China Collaboration between business success. Establishing
a lot to lose if they don’t fulfill
Digitization enables companies appliance brands is creating Unicom. And digitization is at Alibaba and Sina enables leadership in a world of new
consumer desire.
to gather and analyzed more some variation of smart the core of technology brands. consumers to move seamlessly possibilities, such as 3-D printing,
data, distill insights, and • Because of the rapid pace of appliances that consumers can Several developed wearable between ecommerce and the Internet of Things and
share information rapidly, change in China, the Chinese regulate using the Cloud or Wi technology, including 360 and social networking. In the first Artificial Intelligence, requires
coordinating all functions from leadership mindset has a bias Fi. TCL, for example, cooperated Baidu, which both introduced half of 2014, 80 percent of all at least the combination of
production, through supply to act quickly out of a fear of with Baidu, Intel and Microsoft wristbands for sports and health transactions for travel agency digitization, innovation and a
chain, ecommerce, payment being left behind. on connecting appliances using monitoring. Ctrip were completed online or strong consumer proposition .
and customer communication. the Cloud. Midea launched its with mobile devices.
• Because Chinese companies But the rise of two technology
With digitization brands from
are disposed to work
M-Smart program for creating DISTRIBUTION AND leaders, Tencent and Alibaba,
Brands in most categories
any developed or fast growing
collaboratively, they’re able
digitally integrated appliances. COMMUNICATION are engaged in digital the top two ranked brands in
country market can become
to recruit and coordinate Mobile payment expanded Examples of using digital in communication. Several, like the BrandZ™ Most Valuable
more nimble and responsive.
diverse talent and technology rapidly, with around 205 million distribution can be found across food and dairy brand Yili, Chinese Brands 2015, suggests
expertise. people paying with mobile many categories. Yonghui sponsor online video content. the influence that digitization
apps by the end of June 2014, Superstore introduced an app The toothpaste brand Zhong Hua can have on the growth of brand
contribution and brand value.
60 61
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Market Dynamics
By raising $25 billion on the New That airlines and oil and gas cars, home appliances, real estate, 3 Air China Airlines Strategic SOE 34%
York Stock Exchange, in the companies also derive a lot of retail and technology.
most lucrative IPO (Initial Public revenue from outside of China, 4 PetroChina Oil & Gas Strategic SOE 33%
The global expansion of
Offering) in history, Alibaba is not surprising. But so do the
Chinese brands depends on the
illustrates the potential brand home appliance brands, both as 5 TCL Home Appliances Competitive SOE 33%
determination of Chinese brands
value that can rapidly emerge manufacturers for other brands,
to shift from being manufacturers
from China. and also from their own branded 6 China Eastern
for western brands to being Airlines Strategic SOE 33%
businesses. TCL gains one-third of Airlines
For now, there are two Alibaba marketers of their own brands.
revenue from overseas; Hisense,
brands: the one that Chinese The expansion also depends on 7 Hisense Home Appliances Competitive SOE 30%
30 percent; Midea, 22 percent;
consumers see as a powerful changing international consumer
Gree, 15 percent; Haier, 11 percent;
ecommerce site; and the one perception of Brand China, so 8 Sinopec Oil & Gas Strategic SOE 27%
and Supor, 10 percent.
viewed by westerners a singular that the country long associated
investment opportunity. But The brands with the highest with low-price merchandise is 9 Midea Home Appliances Market-Driven Firm 22%
those pictures will merge into proportion of revenue from viewed as a source for reliable,
stereoscopic alignment. overseas are SOEs (State value-added products and 10 China Southern
Airlines Strategic SOE 19%
Owned Enterprises): both services. Airlines
Meanwhile, even this distorted
Strategic SOEs, such as banks
view of Alibaba should improve This transition would mirror 11 Bank of China Banks Strategic SOE 17%
that help advance government
the international perception of how consumer perceptions of
policies, and Competitive SOEs
Brand China, the cumulative the products made in Japan or 12 GREE Home Appliances Market-Driven Firm 15%
in consumer-facing categories
notion of what Chinese made in South Korea changed
like food and dairy.
brands represent. And a more over time. And with China, the
13 BYD Cars Market-Driven Firm 14%
positive perception of Brand However, market-driven brands trajectory of change may be
China will help facilitate the are building global business sharper, as illustrated not only by
14 Alibaba Retail Market-Driven Firm 12%
overseas acceptance of Chinese more rapidly, a development the explosive growth of Alibaba,
companies, not just as hot stocks, that resonates with Alibaba’s but also by how a Chinese brand
but also as consumer brands. stock market success. Of the 20 like Xiaomi, a maker of low price 15 Hainan Airlines Airlines Strategic SOE 12%
Chinese brands that lead in the smart phones, can suddenly
Two leading Chinese technology 16 Country Garden Real Estate Market-Driven Firm 11%
proportion of revenue derived challenge South Korea’s Samsung
brands already gain a significant
from overseas, half are market for market share in China.
portion of their revenue overseas.
driven. 17 Haier Home Appliances Market-Driven Firm 11%
Lenovo, the world’s leading
PC maker, drives 62 percent of That’s up from five market-
18 Supor Home Appliances Market-Driven Firm 10%
annual revenue from overseas driven brands only a year ago.
business. Global business drives Ecommerce giant Alibaba is
53 percent of revenue for ZTE, among the new brands. But the 19 Great Wall Cars Market-Driven Firm 9%
a maker of telecommunications market-driven brands operate
equipment and systems. in diverse categories, including: 20 Tencent Technology Market-Driven Firm 7%
Source: BrandZ™ / Millward Brown
62 63
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Market Dynamics
The most trusted Chinese brand, food and dairy brands rank high consumers when thinking
Yunnan Baiyao, is a traditional in trust. Yili, ranks sixth in trust, about the trustworthiness of
Chinese medicine founded early and Mengniu, also ranks relatively brands: safety, high quality,
… Product safety is the cornerstone of brand trust
in the last century. The second high. Both brands collaborated good reputation and honesty. The most important actions a brand can take to win trust are to use safe raw materials and ensure that
most trusted brand is Air China. with overseas companies to Consumers overwhelmingly agree products and services meet high safety and quality standards.
Expectations are lower in other improve production practices. that the most important actions a Characteristics of Trustworthy Brands
categories, like fast food, for Yili invited consumers to tour its brand can take to win trust are to
example. factories. use safe raw materials and ensure
that products and services meet
However, strong brands can The following characteristics
high safety and quality standards.
Safe
outperform their categories. Two are most important to Chinese
High quality 43%
66 67
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Brand China
Perceptions of Chinese
and global brands differ
Going Global
During China’s rapid
economic rise over the
That perception should change
as China’s economy rebalances
and Chinese brands leverage
Based on how consumers
ascribed 20 BrandZ™ brand
personality characteristics to
This analysis suggests that the distinctiveness
of Chinese brands could be based on greater
approachability and empathy compared
Take Aways
past 30 years, western their decades of production various brands, our analysis with their more distant and autocratic global
consumers viewed Chinese experience to make and revealed some similarity between competitors. As Chinese brands go global
brands as the makers of market quality, value-added these perceptions of Chinese and they’ll need to leverage points of difference Based on the BrandZ™ brand character
merchandise under their own global brands and some critical to stand out from the competition.
low-quality products or analysis and the BrandZ™ international
brand names. distinctions:
products of adequate Just being Chinese should help Chinese travel research, key take aways for
quality marketed by To succeed abroad, Chinese • The scores Chinese brands establish distinctiveness, however. Chinese brands going global are:
brands need to bridge the consumers give Chinese Recent BrandZ™ research about international
western companies under gap between how consumers brands for being trustworthy, travel found that people who travel outside
their own brand names. worldwide perceive Chinese straightforward and friendly their own country score China relatively high Brand China, the way Chinese
brands and how they perceive are higher than the scores in being different as a destination. This idea perceive Chinese brands,
successful global brands. global consumers give of “difference” attracts travelers and is at the provides a strong platform.
Alibaba’s record IPO (Initial global brands for those heart of potential tourism growth. The appeal
Public Offering) will help improve characteristics. of “difference” also applies to brands. Being seen as different is
the consumer view of Chinese
• The scores global consumers Being seen as different (setting trends, being an inherent advantage that
brands. But changing long-held
perceptions takes time.
give global brands for bring unique in a positive way) is one of three Chinese brands can further
assertive and in control BrandZ™ components of brand success. The cultivate.
Change begins with are higher than the scores other two are: meaningful (meeting functional
understanding the perception Chinese consumers give and emotional needs), and salient (being the But being different
gap. To do that, we compared Chinese brands for those one that comes first to mind as the answer to
effectively means being
how the BrandZ™ Top 100 Most characteristics. what consumers perceive they want).
Valuable Chinese brands are different in a relevant way
Brands that have a difference, which is
perceived by consumers in China to ensure that brands meet
meaningful in a relevant way to consumers,
with how consumers worldwide
are on a strong path to growth.
the emotional and functional
perceive the BrandZ™ Top 100 needs of consumers.
Most Valuable Global Brands.
68 69
C H I N E S E B R A N D S C A N B E FA S T A N D AG I L E , P L A N N I N G A N D E X E C U T I N G O N T H E RU N .
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Chinese Dream
Brands can help realize Brand China and the Chinese … Chinese associate strong brands
72 73
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Top Performers
74 75
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Top Performers
76 77
TOP 100 Most Valuable Chinese Brands 2015
Part 1 | Introduction - Top Performers
Market-Driven
18
3 Baidu 5 Technology 5
Firm
Brand contribution measures the impact of brand alone, without financials or Market-Driven
4 Yili 5 Food & Dairy 17
other factors, in the mind of the consumer. A high brand contribution score – on a Firm
scale of one to five, five being the highest – suggests that a brand is resilient and
5 Fortune 5 Food & Dairy Competitive SOE 83
likely to produce strong future earnings.
Market-Driven
6 New Oriental 5 Education 45
Firm
Jewelry
7 Lao Feng Xiang 5 Competitive SOE 60
Retailer
Market-driven brands dominate dominate in the lower ranks, and social networking platform and
the Top 20 Brand Contribution these brands, compared with the Tencent, China’s most valuable Market-Driven
8 Tsingtao Beer 5 Alcohol 31
ranking, with 13 entries. Of the giant Strategic SOEs, depend brand, is its ubiquitous Internet Firm
seven SOEs (State Owned more on the power of their portal, a kind of combination of Market-Driven
9 Sina 5 Technology 47
Enterprises) ranked, five are brands in the marketplace. And Facebook and Google. Firm
Competitive SOEs, state owned they derive more of their brand Home Market-Driven
enterprises in consumer-facing value from that power, which 10 Supor 5 87
Appliances Firm
categories where a strong brand is an indicator of future growth
is critical for sustained success. potential.
Brands ranked lower Telecom
11 China Mobile 5 Strategic SOE 3
score higher in brand Providers
Even the two ranked Strategic Food and dairy and technology
SOEs, China Mobile and China are the most represented
contribution
12 Quanjude 5 Catering Competitive SOE 81
Telecom, are consumer facing. categories with four brands Brands ranked lower in the
Strategic SOEs, like banks or each. Food and dairy includes BrandZ™ China Top 100 Market-Driven
generally score higher in brand
13 Belle 5 Apparel 56
oil and gas giants, are typically three competitive SOE brands, Firm
tasked with implementing Mengniu, Fortune and Bright, contribution because market-
government policy. and Yili, which is a market-driven driven brands dominate in 14 Bright Dairy 5 Food & Dairy Competitive SOE 49
brand. Brand contribution may the lower ranks. These brands
The Top 20 brand contribution exert greater influence over Market-Driven
have been among the factors 15 Home Inn 5 Hotels 66
leaders come from 11 different consumer purchasing choices. Firm
that helped sustain these brands
categories and from throughout
even as the category lost public Market-Driven
the BrandZ™ China Top 100 16 Hanting 4 Hotels 78
ranking, from number one,
confidence after a series of food Firm
safety breaches several years
Tencent, the Internet portal, 3.0 3.18 3.10 Market-Driven
ago. 17 Suofeiya 4 Furniture 75
to number 87, Supor, a home Firm
appliance brand, suggesting The technology brands – Letv, Telecom
that high brand contribution is Baidu, Sina and Tencent – are 18 China Telecom 4 Strategic SOE 13
Providers
possible regardless of category each market driven. Letv, Ranking Ranking Ranking
or brand size. which ranks highest in brand Home Market-Driven
1-10 11-50 51-100 19 Robam 4 65
contribution, is a streaming video Appliances Firm
In fact, brands that appear lower 7 SOEs, 3 Market-Driven brands
site that’s constantly in front of 18 SOEs, 22 Market-Driven brands Market-Driven
in value in the BrandZ™ China 20 Tencent 4 Technology 1
consumers. Similarly, Baidu is 20 SOEs, 30 Market-Driven brands Firm
Top 100 generally score higher
China’s leading search engine, Source: BrandZ™ / Millward Brown
in brand contribution. That’s Brand contribution measures the influence of Source: BrandZ™ / Millward Brown
Sina operates the popular Weibo brand alone on earnings, on a 1-5 scale, 5 highest. Brand contribution measures the influence of brand alone on earnings, on a 1-5 scale, 5 highest.
because market-driven brands
78 79
C R O S S C U R R E N T S O F C H I N E S E L I F E A R E L I F T I N G B R A N D S T O H I G H E R S TA N DA R D S O F Q UA L I T Y A N D C R E AT I V I T Y.
PART
2
THOUGHT
LEADERSHIP
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
PERCEPTIONS
in the global arena, Chinese MARKETERS MISS THEM A BRAND ADVANTAGE
marketers must have a good
understanding of overseas The gaps between internal and China’s unique identity, offering
consumers, then innovate and external perceptions can be huge, meaningful points of differentiation,
but marketers are not always aware makes the engagement of
OF BRAND CHINA
localize to meet their needs. To do
this successfully a fundamental of the nature of these gaps and Chinese brands at the global
question needs to be answered: their magnitude. That blind spot level interesting and imbued with
How do Chinese marketers can have serious consequences. potential advantages. The image
address the gap between how The successes and failures of of contemporary China is not just
DIFFER AT HOME
they and Chinese consumers see foreign brands entering China or about Chinese cultural and social
Brand China and Chinese brands Chinese brands going abroad have elements, but also about the
(internal perception) and how been, and will be, marked by how country’s modern day economic
the rest of the world sees them brands manage these gaps. success. The differing ways Chinese
AND ABROAD
(external perception)? and overseas consumers perceive
Just a few years ago, for example,
this image will reveal gaps. Those
Chinese marketers see Brand a multinational white goods brand
gaps create unique opportunities
China and Chinese brands pretty deployed a cobranding strategy
or threats for Brand China and
clearly. Their view of China is up- with Chinese partners. The strategy
Chinese brands.
to-date with how China has been seemed sound, but what the
changing rapidly and reinventing multinational failed to understand Millward Brown’s Global Study
was how Chinese consumers at researched the image of China
Marketers need to mind the gap itself. But even this internal
perception is subject to potential that time perceived international as seen through the eyes of both
bias. That’s because when brands as a symbol of quality for Chinese consumers and overseas
expanding overseas Chinese which they were willing to pay a consumers from six countries. The
marketers shape their messages premium. By cobranding with local study revealed and examined in
both for international consumers brands, the multinational could detail the gaps between how these
and for the domestic Chinese not sell at the high price that the two groups perceive Brand China
For Brand China, the challenge to move up the value chain and create international brand name on its and Chinese brands. The sidebar
audience for which they want
an image beyond the “factory of the world” remains significant. Chinese to create a powerful image. For own could command. to this article (see the following
brands have a large part to play in this transformation. This article examines example, Chinese banks expand In another example, many
page) describes four of the gaps
and approaches for dealing with
ways in which Chinese brands might address the challenge either by taking overseas more perhaps to cater international luxury brands rapidly
to their domestic consumers’ them. These approaches include:
actions based on successful case studies or adopting new strategies. expand in China to sell more
changing misperceptions, as
needs for global banking services. products. In their rush, the brands
They might pay less attention to in tackling China’s trust deficit
too often dilute the value of their
external perceptions of overseas head on; or accepting perception
brands and the scarcity proposition
consumers than they should. differences and leveraging them for
of luxury. Today, many Chinese
brand advantage.
Conversely, the external consumers want an exclusive brand
perceptions of overseas rather than one that can be seen on There are many more gaps, specific
consumers might not necessarily every street corner. When luxury to various markets, industries and
have caught up with the brands fail to close this perception brands. Chinese marketers should
reality of Brand China today, gap they diminish their brand find out where the image gaps are
and their impressions may appeal. and make use of them to tell fresh
Jason Spencer Haze He Theresa Loo consist of stereotypes that stories. For example, traditional
Similarly, when Chinese brands
Managing Director, Shanghai Innovation Manager National Training Director Chinese medicine can leverage
are trapped in the past. Most go abroad and face a perception
Millward Brown, China Millward Brown, China Ogilvy & Mather, China the acceptance of homeopathic
international consumers have gap, historical examples can guide
jason.spencer@millwardbrown.com haze.he@millwardbrown.com theresa.loo@ogilvy.com treatment in the West. Brands
little direct contact with China, Chinese marketers on how creative
and 59 percent of the overseas such as Tong Ren Tang and Yunnan
concepts, better quality and clever
respondents in Millward Brown’s Baiyao can tell a “pure and natural”
marketing can come together to
2013 Global Study learned about story in uniquely Chinese ways.
change the image of low price and
China through the filter of their Chinese values such as diligence
shoddy quality to a certain extent.
own nation’s media. and integrity can also be deployed
Millward Brown is a leading global research agency Ogilvy & Mather is one of the largest marketing Most important is for Chinese
as brand personalities for banking
specializing in advertising effectiveness, strategic communications companies in the world, marketers to understand image
communication, media and brand equity research. providing a range of marketing services. and insurance brands.
gaps and come up with innovative
strategies on their own.
www.millwardbrown.com www.ogilvy.com
84 85
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
1
of Xiaomi from the “poor international quality and standards
man’s iPhone” to an innovative arena with low cost as a point of agencies in its field. It designs
THE ADVANTAGE GAP publicizes the three perceived brand ambassadors. In India, technology upstart brand that differentiation in order to get into products to meet and surpass
advantages of Chinese brands. WeChat caused a sensation by challenges the status quo. the game in a significant way. standards, thus making its
There are many gaps between They now need to move toward
2
featuring well-known Indian film products reliable and efficient.
how consumers from various And it’s approaches like these that the high end of the value chain. In
stars as cartoon emoticons. These activities help increase trust
countries view Chinese brands illustrate how Chinese brands can this process, Chinese marketers
THE AGE GAP In terms of Chinese brands being for the Haier brand, the appliance
and how Chinese consumers differentiate and gain competitive need to address the bad quality
The gap between how Chinese innovative, 73 percent of young industry and Brand China.
view Chinese brands (See chart). advantage with technology. and fake products issues.
But there are also several areas consumers and overseas overseas consumers 24 years
of agreement. For overseas consumers view the advantages old and below (versus only 55
consumers, Chinese brands of Chinese brands changes percent of those 25 years old
offer three main advantages: according to consumer age (See and above) believe that Chinese Perception gaps in advantages Perception gaps in advantages
they provide value for money; chart). The gap is narrowest brands have an innovative image.
they’re international; and among the young. Younger The smartphone brand Xiaomi is of Chinese brands (By country) of Chinese brands (By age)
they’re innovative. That’s how overseas consumers are digital a successful case of leveraging There are many gaps between how consumers The gap between how Chinese consumers and
Chinese consumers see the natives in a hyper-connected the higher levels of acceptance from various countries view Chinese brands and overseas consumers view the advantages of
advantages of Chinese brands, world. They have been exposed of Chinese tech brands among how Chinese consumers view them. But there are Chinese brands changes according to consumer
too. Brands that offer these three to more cultural diversity and are younger users to ignite a limited also areas of agreement. For both overseas and age. The gap is narrowest among young people,
advantages include Huawei, the well traveled at a younger age. user base and then grow. Chinese consumers Chinese brands offer three main who also see Chinese brands as trend setting.
advantages: they provide value for money, they’re
3
telecommunications equipment They are more open-minded and
less bound by the stereotypes international and they’re innovative. Value for
provider, the Internet search brand
money
Baidu, Great Wall Motors and the of China that older consumers THE HIGH-TECH GAP International
Value for Has a long history
skin care brand Inoherb. They’re in might harbor. They are also the
Another gap is that 46 percent of money
a good position to take advantage generation that is more willing Has a long history International With Chinese Excellent
overseas consumers believe that culture quality
of these perceptions and shift the to experiment and consume.
Chinese-made products have a With Chinese Excellent
image of Brand China and Chinese One way for brand marketers to
high level of technology; only 41 culture quality
brands. leverage this opportunity is to
percent of Chinese believe that. Good after Offer strong
target these younger consumers sales service functions
Conversely, Alibaba’s globalization And while this may seem counter-
with the newest and best Good after Offer strong
efforts benefit small- and intuitive, it is precisely through sales service functions
products, then turn whichever
medium-size businesses all over an understanding of a perceptual
products do well with these Integrate into Innovative
the world that want to sell their gap like this that a Chinese brand local culture
younger consumers into low cost
goods and services in China. can find opportunities abroad Integrate into Innovative
versions that older consumers local culture Environment friendly Setting trends
Alibaba’s English language by meeting the expectations
may welcome. Different
website, AliExpress, is already the for technological expertise that Environment friendly Setting trends from others
top ranking ecommerce platform WeChat has a stronghold among overseas consumers have for Different
from others Consumers in China
in Russia in terms of monthly younger consumers who love Chinese brands.
Consumers in overseas markets 18-24
users. Alibaba’s recent IPO (Initial many of its features, such as
Xiaomi is a good example. The China South Africa Consumers in overseas markets 25-34
Public Offering) on the New York cartoon emoticons. In its overseas Consumers in overseas markets 35-44
smart phone maker comes up USA Russia
Stock Exchange helps improve expansion strategy, WeChat UK Brazil Consumers in overseas markets 45-54
with an innovative business
the image of Brand China and localizes by using celebrities as India Consumers in overseas markets 55-65
model to crowd source product
Source: Millward Brown China National Image Report 2013
86 87
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
FRESH INSIGHTS
are less likely to purchase furniture,
posts compared with promotions the size and scope of their
health supplements and sports
and events, for example. For digital offers and customer base, using
equipment online.
marketers, social media presents a combination of online and
the opportunity to become a brand SEARCH BEGINS THE offline channels has to be the
ABOUT CONSUMER
that someone would recommend CONSUMER JOURNEY way forward, and that is how
to their friends. Instead of targeting consumers would like to interact
individuals alone, social media But how do consumers reach with brands nowadays.
advertising offers the ability the point of purchase? The vast
ONLINE BEHAVIOR
majority of people, 93.3 percent, This study only begins to skim
to capitalize on the power of
both male and female, search the surface of how the marketing
recommendation.
online before purchasing. Over landscape is being transformed by
PRICE DRIVES half of respondents, 58.5 percent, online and technological advances.
ONLINE SALES said recommendation by a friend What it suggests is the need for
was important. What struck us, better understanding of whether
But the overarching question more traditional approaches are
however, was that only 39.1 percent
is what does this mean to
Identifies effective marketing initiatives reported online ads as their source still important. Maybe it is the
incremental sales? Ecommerce platform and the willingness to
of product information before
made a big impact in the last connect that has changed, rather
purchase. Similarly, only about a
decade, dominating in many than the inherent human needs
third of respondents, 32.7 percent,
markets and making brands behind brand loyalty. The big
said that TV advertising was a
re-think their approach to the challenge for the year ahead is to
component of their online purchase
shopper journey. But have these embrace the opportunity to use a
We know that the consumer transition to online is well along and accelerating in decision.
tables turned again? The topic of brand’s own customer data, along
China. But how do those consumers really behave? And what marketing activities most Online-to-Offline (O2O) is popular, People currently buy online with digging deeper into questions
effectively reach and persuade them? Our new study revealed many important insights and large ecommerce companies, items that they’re familiar and specific to the brand’s own needs,
such as Groupon and Alibaba, are comfortable with, like beverages
about how consumers engage with social media; combine their online and offline before jumping onboard, online.
connecting the offline and online or shoes. They want to see and
activities; and respond to influences at the moment of truth, the point of sale. worlds. experience “newer” or more
“risky” purchases, such as health
Our survey results suggest
supplements or furniture, before
SOCIAL MEDIA Our study revealed that for For almost half of respondents, consumers are actively purchasing
purchasing.
63.8 percent of consumers 47.4 percent, learning the latest online, with 94.2 percent having
Almost two-thirds of done so in the past three months. SEVERAL CONCLUSIONS
promotions are the most trends was the secondary
respondents, 62.7 percent, Quality-seeking researchers,
prevailing reason to become motivation for being on social Males showed marginally more AND RECOMMENDATIONS
reported following a brand on online purchase activity, at 1.4 marketers and brands choose
brand followers on social media. media sites, closely followed
social media. Brands need to Here are more of our conclusions: Lightspeed GMI as their trusted
Promotional features often by product launch news, 44.8 percent higher than females.
understand who these people global partner for digital data
involve the “like” concept to be percent. These findings make When using only one electronic • Many believe that having more collection. Our innovative
are and why and how interaction device, males favored mobile, while
eligible for a discount, the “in-it- sense, as the ability to connect choice and being able to do technology, proven sampling
takes place on social media. This women are more likely to purchase methodologies and operational
to-win-it” mentality. Brands have with a brand for the inside story price comparison quickly are the
knowledge can drive informed on a PC. However, using multiple excellence facilitate a deep
an opportunity to measure the is a key factor for building brand reasons why people buy online.
decisions about the right understanding of consumer
duration of these interactions loyalty and gaining traction well devices was the overriding trend That’s not the case based on our
placement for the brand. opinions and behavior.
and their impact on purchase before new products reach the for both genders. data. Low price and convenience
intention and recommendation. shop floor. are still the core reasons, as www.lightspeedgmi.com
found from this study.
88 89
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
David Roth
CEO
The Store WPP EMEA and Asia
david.roth@wpp.com
IMPORTANT ROLE
presence of China brands in the global marketplace; and the influence of technology, a
category that by itself accounted for almost a quarter of the Top 100 brand value.
IN REALIZING THE
These trends unfolded in a The five-year history puts current China informed by the values and
rebalancing China where the results into a meaningful context. teachings of its 5,000-year-old
economic growth rate of around The conclusion is unequivocal: civilization.
7.4 percent remains robust Even as China’s growth slowed
CHINESE DREAM
Both Chinese and multinational
relative to most other national and economic policies evolved,
brands can play a role helping
economies, but half of what it brand value appreciated steadily.
China, and its people, realize the
was during years when China’s
Between 2011 and 2015, the Chinese Dream, by providing
economic expansion was at its
overall brand value of the quality and safe products and
peak.
BrandZ™ China Top 50 improved services that improve the lives of
Of the 21 product and service 59 percent, surpassing the individual consumers and help
Chinese culture shapes brand building approaches categories examined in this brand value growth rate for the drive economic growth. Brand
report, 12 rose in value, seven BrandZ™ Top 100 Most Valuable success requires understanding
declined and two remained the Global Brands, and far exceeding the historical context that shapes
same, in part because economic the performance of BrandZ™ Top China today.
reforms from the Third Plenary at 50 Brazil and Latam rankings.
The past 35 years of economic
the end of 2013 propelled some
sectors and slowed others.
THE ROLE OF BRANDS growth, when Chinese brands
The BrandZ™ Top 100 Most Valuable Global Brands 2015 increased 22 acted as the world’s factory,
The role brands in China evolved
percent in value to $464.3 billion. Retail and technology, categories
over time. Deng Xiaoping’s
reenergized the nation. China
comprised primarily of market- is now experiencing a period of
Tencent, the Internet portal, almost doubled in brand value year-on-year market “opening up” in 1978
driven brands, grew sharply. national rejuvenation, reclaiming
unleashed 35 years of dramatic
and achieved the number one rank, displacing China Mobile, which had Banks and alcohol declined as
economic growth driven primarily
a heritage of product innovation
held that position since the inception of the BrandZ™ China ranking in 2011. government regulatory changes and cultural originality that
by powerful SOEs. The Third
impacted both categories, which prevailed before the onslaught
Plenary Session under President
On the strength of its Initial Public Offering (IPO), which raised a record are predominately driven by of western imperialism and the
Xi Jinping created conditions for
$25 billion, Alibaba entered the BrandZ™ China ranking for the first time, SOEs. decline of the Manchu Dynasty in
more market competition among
the nineteenth century.
at the number two spot just below Tencent. The BrandZ™ China 2015 ranking all brands, even SOEs, in virtually
marks the fifth anniversary of this every category. Today’s China, both proud of
report, which started by tracking its past and also willing to look
President Xi framed the
the Top 50 brands, expanding to outward for ideas, recalls the
possibilities as the Chinese
the Top 100 in 2014 to keep pace period of the silk road when China
Dream, the notion that the
with rapid brand development in was a vast and well organized
nation collectively, and individual
China. society engaged with the world
citizens, can achieve equitable,
as a valued trading partner.
sustained prosperity in a modern
90 91
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
CHINESE BRAND The collaboration necessary This notion is similar to CSR THE CHINESE DREAM AND BRAND CHINA
BUILDING for brand building happens (Corporate Social Responsibility)
more organically in China than but different and deeper. In The unique characteristics of search for identity. But in the Power and Potential
CHARACTERISTICS
in the hierarchical and siloed the West, even brands where the Chinese market helped family-centered culture of China, of the Chinese Dream,
In this contemporary context, organizational structures that CSR is most evolved, so that it’s drive the growth of brand value most conducted a search without www.brandz.com)
China is open for building have characterized western connected to a brand’s essence leaders such as Baidu, Alibaba the benefit of siblings, because
The fulfillment of the Chinese
valuable brands. And brand businesses. and not simply a marketing and Tencent. The incubation of the country’s one-child policy.
Dream influences the
building in China is influenced tactic, the object of the social period these brands enjoyed Brands in a country with limits on
Connecting evolution of Brand China, the
both by western practices responsibility varies. A brand without exposure to western self-expression built the world’s
with consumers public perception of Chinese
and the characteristics of might affiliate with a particular competitors – Google, Amazon, largest networks of interpersonal
products and services. And the
Chinese business operations Chinese brands often originate charity or cause, for example. In Facebook and Twitter – provided communications.
strengthening of Brand China will
and management. (See the and develop in lower tier markets China, the brand commitment is undeniable advantage. But it
The government enabled this help accelerate fulfillment of the
WPP book, The Thoughts before expanding to major cities. more likely to be about in some doesn’t completely explain their
Internet expansion to happen Chinese Dream.
of Chairmen Now, www. In contrast, multinational brands way making China better. extraordinary development. Other
with the speed and coordination
thethoughtsofchairmennow.com) typically first establish in Beijing, factors were at work. Brands like Gree and Haier,
As Chinese consumers gain more possible in state-directed
Shanghai or Guangzhou before well-known home appliance
Managing on the run experience with brands, attitudes Reasons that help explain the economy. This interdependence
venturing more deeply into manufacturers in China, enjoy
are changing. With more brands success of these Chinese brands of what’s good for the individual
Chinese companies adapt rapidly China. Therefore, Chinese brands worldwide presence as suppliers
to choose from, choosing is not include native talent, vision, and with what also serves the welfare
and take risks. Their flexibility may are more likely to spend their to western brand marketers and
only about status. Brand is also operational skill. Even in the of the country is consistent with
be shaped in part by a worldview. formative years serving customers are marketing more aggressively
a marker of quality or safety. 1980s, Chinese individuals studied the Chinese Dream.
The western conception of time who are more concerned with abroad under their own brands.
Younger people look to brands abroad to become IT experts and
is linear. The world begins with product efficacy than image. The dreams of the Chinese
as an aspect of identity, which to develop their entrepreneurial Still, the most famous Chinese
creation. In eastern thought Chinese brands understand how people, like the dreams of people
involves inward reflection, not just instincts. And the Chinese brand outside of China, Alibaba,
time moves circularly without to meet the aspirations of this everywhere, are about health and
outward display. technology leaders bring vision, is best known to international
beginning or end. Chinese large group of consumers. At the prosperity for self and family. The
speed and the ability to create consumers more for its record IPO
companies look at year-on-year same time, Chinese brands remain Brand has become a symbol of national dream includes some of
collaborative work environments. than its products and services. As
growth with an underlying sense less adept at building emotional lifestyle as well, especially in tier these aspirations but also other
that changes, Alibaba, and brands
of pragmatism, a willingness to connections with customers. one markets. Similar to the West, In addition, sociological factors goals. While personal and national
that follow its example, will help
take risks to find approaches that there’s a desire to realize personal and ironies drove faster adoption priorities are not always aligned,
BRANDS AND SOCIETY fulfill the Chinese Dream and lift
work. Brand extensions and other aspirations quickly, and not of the Internet. Chinese youth, they are achieved collaboratively.
the perception of Brand China.
market adaptation can happen Even more fundamental than postpone gratification. like young people everywhere, (See the BrandZ™ report, The
swiftly. the brand building practices of Government policies in a
Entrepreneurial Chinese brands, the definition of rebalancing China encourage
and collaborative brand success differs somewhat these aspirations, but attempt
in China. Like western brands, to shape them in ways that are For more about the Chinese Dream and
In the conventional wisdom, Chinese brands aim to make a consistent with the values of Brand China, refer to these WPP publications:
Chinese companies are labyrinths profit and reward shareholders. Chinese culture derived from
of holding companies and But success in China also has a The Thoughts of Chairmen Now
Confucius and other Chinese
subsidiaries where complication communal aspect. A successful Written by David Roth, WPP and
philosophers. Honestly gained
and bureaucracy impede action. Chinese brand wants to be seen Jon Geldart, Grant Thornton International
wealth is fine. Corruption is not.
The important counterpoint to by consumers as helping the Book available on Amazon
This approach aims for both
this perception is that China is Chinese people and contributing www.thethoughtsofchairmennow.com
sustained economic growth and
fundamentally entrepreneurial, to the welfare of nation. App for iOS and Android
social stability.
a nation of family businesses.
The Power and Potential of the Chinese Dream
Available at www.brandz.com/china
92 93
M A N U FAC T U R E R S A R E S E G M E N T I N G F O R A F F L U E N T C O N S U M E R S W H O D E S I R E P R E M I U M I Z AT I O N A N D A R E W I L L I N G T O PAY F O R I T.
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
CONSUMERS NOW
WANT TOTAL LUXURY:
FUNCTION, FEELING China is now the world’s second preferences of this vast cohort confident Chinese consumer.
AND CRAFTSMANSHIP
largest luxury market. With a of luxury spenders. The cause But in a market that has proven,
rapidly expanding middle class and effects of their relatively time and time again, its uncanny
projected to reach 50 percent recent shift from ostentatious ability to evolve, is this enough
of the population by 2020, and luxury spending to spending to stay ahead of China’s luxury
an estimated 30 percent of driven more by refined taste consumer?
consumers having already made and connoisseurship has been
There is a greater force driving
luxury purchases, China’s latent a leading topic of industry
these surface level expressions of
and existing luxury purchasing discussion for some time. Logo-
changing consumer preference:
power is phenomenal. To better fatigue and an increased desire
China’s concept of luxury has
understand who these consumers for self-expression are now
The Chinese consumer has evolved at a bracing clip. In a country that has are and break into this hugely established trends, results not
changed. Today, Chinese people
expect more from luxury.
defied previous notions of international development to bring millions out prosperous potential market, just of the crackdown on luxury
Where Chinese once purchased
of poverty in less than three decades, this is inevitable. Now, media and marketers have developed gifting, but also just a natural
luxury as an outward display of
industry watchers are teeming with reports on how China’s burgeoning new ways to talk about China’s progression to the next stage
wealth and social status, luxury
luxury consumers. Rather than of luxury consumption. More
middle and upper-middle class of nouveau riche consumers are changing demographics such as age confident and knowledgeable,
brands now must connect with
consumers on a functional
the market in an anxious bid to keep up with their tastes. Most evident and income, psychographic Chinese increasingly look for
and emotional level. Beyond
and eagerly discussed is the shift in China’s luxury consumption. information reveals more about brands that reflect their unique
providing an exceptionally
today’s luxury consumers as it sense of individuality and
crafted product that is elegant,
sheds light on how they self- sophistication.
exclusive and encourages self-
identify and who they want
And brands have responded expression, luxury now has to be
to be. Middle class aspirants,
accordingly. Determined to stay value oriented and offer personal
fashionistas, entrepreneurs
relevant in this lucrative market, meaning.
and luxury role models are the
luxury brands (and many non-
dominant forces driving luxury In other words, Chinese want
luxury brands for that matter)
consumption in China today. It is a complete luxury experience.
have toned down loud logos
increasingly apparent, that there This luxury experience takes
and focused on understated
is no one luxury market; as with consumers from the initial phases
aesthetics. Most have launched
many things, there are many of contact with the brand, to
limited editions for a greater
Chinas. interacting with the brand, and
sense of exclusivity, and many
finally to how the brand makes
Over the past few years, media have integrated Chinese
Marcel Chu Maggie Jiang them feel.
Director, Marketing Director, Marketing and industry watchers have cultural elements to show
Communications, Shanghai Communications, Beijing eagerly followed the evolving they understand today’s more
Hill+Knowlton Strategies, China Hill+Knowlton Strategies, China
marcel.chu@hkstrategies.com maggie.jiang@hkstrategies.com
96 97
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
1 2
consumers that signified a new era of self-
awareness. China had stood up and earned a
prominent position on the world stage. With new-
BUILD BRAND PRESENCE DESIGN IMMERSIVE LUXURY found confidence and pride, Chinese consumers
ON SOCIAL MEDIA SITES EXPERIENCES AT RETAIL began to see the future with infinite potential
promised by the world’s fastest growing economy
Digital connectivity has become an essential part As the face of a brand, brick-and-mortar stores
and the sense of historical momentum that
of Chinese consumers’ daily lives, with mobile are pivotal in the way consumers experience
propels it.
playing an increasingly important role in how luxury in China, and have great potential to create
Chinese socialize and gather information. As the real immersive luxury experience Chinese Luxury brands should tap into this energy to
luxury has been so closely linked to social status, want. engage today’s Chinese consumers on a more
China’s luxury consumers rely more heavily on emotional level. A brand that recognizes the
First, though the majority of Chinese luxury
social networks to obtain information on which importance of its heritage, but is progressive
purchases are still made overseas, largely as the
brands to buy compared to consumers of other and forward looking, will inspire Chinese luxury
amount of Chinese outbound tourism continues
products. Digital platforms are therefore an consumers who will identify with the brand’s
to increase, over 75 percent of these consumers
integral aspect of how China’s luxury consumers sense of optimism and core values.
also make luxury purchases in mainland China.
learn about and experience brands.
What they bring back is a heightened awareness In the end, what it really comes down to is the
As Chinese warm up quickly to new brands, of the quality customer service experienced entire brand narrative – from what the brand
staying ahead of the curve by owning new abroad and therefore, greater expectations does on digital, to how it acts in-store, to its
platforms and digital spaces is essential for luxury for superior services in China. Increasingly core guiding values – that will govern the luxury
brands to build brand awareness and equity with sophisticated Chinese consumers now demand consumer’s overall experience. And it is the overall
today’s hyper-connected Chinese consumers. services that are consistent, professional, friendly experience that then dictates how consumers feel
Digital and mobile are also important tools to and unpretentious. about a brand, which ultimately determines if a
foster positive relationships with consumers, with brand truly lives up to its “luxury” status. After all,
What’s more, Chinese luxury consumers shop
360-degree services, exclusive content, and most the answer to what will define luxury over the next H+K China is one of the largest PR
in groups. The retail environment necessarily
significantly, intimate one-on-one interactions few years for sophisticated consumers is, “luxury agencies in China, employing 250 bilingual
morphs into a social venue that needs to be communications professionals who provide
between the consumer and brand via platforms will be whatever you want it to be.”
entertaining. Exceptional design, interactive cross-sector, integrated communications
like WeChat, China’s largest social networking
touchscreens the size of mirrors, and novelty Staying true to your brand’s core values and services to many Fortune 500 companies.
platform. Digital connectivity is inextricably linked
sections for in-store customization, coupled with weaving your brand narrative across channels in a
to the overall luxury experience. www.hkstrategies.com
a stellar sales staff, turn the retail experience into holistic way is essential to exciting and building a
a multi-touch point event consumers are thrilled loyal base of Chinese luxury consumers today.
to share with their friends, both in person, and on
their own digital social networks.
98 99
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
BRANDS FACE
GroupM research shows that than to simply subject consumers opportunities for brands looking
last year, for the first time, to ever more pre-roll ads on video to extend display and video ad
daily Internet time (2.54 hours) sites. reach at rock bottom prices.
surpassed TV daily time (2.28 Google is likely the only player in
DAUNTING
Advertisers with “digital DNA”
hours) in China’s tier one and tier programmatic with any scale in
are embracing content-based
two cities. Those born post-1990 China that brands from overseas
native advertising, while designing
spent 2.85 hours online versus will recognize, however, as the
campaigns that leverage the
CHALLENGE
1.85 hours watching TV – a full China performance ad market is a
dozens of digital platforms to
hour extra spent online each day. sophisticated homegrown affair.
connect with Chinese consumers
And these figures do not include
on their own terms, in targeted, In addition to launching
mobile Internet time, estimated to
non-obtrusive and beneficial ways. programmatic buys, brands in
TO REMAKE
account for roughly 30 percent of
China with digital DNA are also
media time spent. China’s PC-Internet is taking a
building Data Management
back seat to its rapidly rising
Brand advertisers in China, on Platforms (DMPs), warehouses
mobile counterpart. Mobile traffic
the other hand, still devoted a of marketing data. And they are
THEMSELVES
overtook PC traffic on social
whopping 44 percent of their discovering new technologies
sites last year, and surpassed PC
budgets to TV and just 19 percent that enable data-informed
traffic on online video sites and
to online in 2013. Overall brand performance-based ad buying,
search in the third quarter of 2014,
AS DIGITAL
ad budgets are still far too heavily particularly as brands begin to
according to company estimates.
weighted to traditional media, so push into ecommerce and seek
the first step for brands is to align In response to China’s mobile to correlate their online media
budgets with how their audience Internet revolution, progressive investment with actual sales.
consumes media, which often brands are starting off their
The few brands that have not yet
means doubling the digital spend. planning with a cross-screen
awakened to China’s ecommerce
mentality, and building for mobile
Aligning budgets to match digital revolution were surely shaken
Consumers now spend more
first, ahead of TV and the PC-
time spent is the easy half the when Alibaba racked up $9.3
based Internet.
battle. Over the past few years, billion in sales during the 24-hour
time online than watching TV brand advertiser spending for
online video pre-roll advertising
Brand spending on mobile
accounted for 15 percent of
Singles Day online buying frenzy in
November 2014. China is leading
has quadrupled, as a percentage all digital spending by brand the world in online shopping;
of online ad spending, and now advertisers in the first 10 months accordingly, China brand teams
accounts for nearly half of all of 2014, according to GroupM. should be leading (rather than
digital spending by brands, Mobile spending by brands on following) their respective global
according to GroupM. video and search already reaches efforts in ecommerce.
the 20-plus percent range for
While video is arguably the most With all the newness and
those categories, and will continue
compelling format for online ads, complexity, the challenge brands
its rapid rise as mobile advertising,
too many brands in China have face in remaking themselves
which is still priced at a discount to
simply repurposed their TV ads digital is daunting, particularly in
the PC-Internet, delivers scale and
into video pre-roll ads, poured in China where familiar global names
improved ROI.
big budgets, and then pronounced such as Facebook and Google
GroupM is WPP’s consolidated media investment management themselves “digital”. PROGRAMMATIC BUYING are nonstarters. But brands must
operation, serving as the parent company to agencies including realize that Chinese consumers
Craig Watts
Maxus, MEC, MediaCom, Mindshare and Xaxis. As China’s START OVER IN DIGITAL Big Data and programmatic
are swapping their TVs for the
leading media communications group, GroupM is one of the buying – aggregating information
General Manager Digital Intelligence industry’s biggest investors in syndicated and proprietary Effectively leveraging the Internet mobile Internet faster than their
GroupM Interaction China to reach target consumers most
media research and optimization tool development. to build brands in China, however, peers in developed markets, and
craig.watts@groupm.com effectively – have been percolating
requires brands to “start over the brands these consumers find
www.lightspeedgmi.com for years in China’s incredibly
in digital” and make genetic first and embrace in this brave
dynamic performance ad market.
transformations in how they new media landscape will be the
They are now becoming greenfield
address their consumers, rather winners.
100 101
TOP 100 Most Valuable Chinese Brands 2015
Part 2 | Thought Leadership
FASHION AND
designs and motifs express the positioned to meet global to expand beyond their national
ideas and spirit of a nation that consumers’ needs for balance borders. In that sense, these
is full of creativity. They convey and harmony, health and factors created an equal playing
the intangibles, such as China’s wellness, and a holistic lifestyle. field. Chinese marketers can
APPAREL BRANDS
culture, lifestyle and the diversity Fusing Chinese designs with now sell to the world from home
of its people. China’s heritage in western elements is one way to instead of setting up distribution
silk, embroidery and other crafts facilitate the international growth channels in overseas markets.
also provides a solid foundation of Chinese fashion brands. This For example, Chinese emerging
WELL POSITIONED
for fashion and apparel brands ability to harmonize the East designer Uma Wang’s collection
to move toward the high end with the West is also a message can be purchased on Farchet.com
of the value chain. Fashion and that Brand China wants to send and shipped worldwide. Alibaba’s
apparel, being at once a theme of out to the world. Since we are IPO at the New York Stock
TO GO GLOBAL
the national story as well as the in an experience economy, Exchange demonstrates to the
means to tell it, are emblematic of creating lifestyle stores, such world that China has some of the
the national brand. as what Shangxia is doing, also most enterprising and innovative
allows overseas consumers ecommerce business models. This
At its essence, the Shangxia to experience the essence of should be a big confidence boost
brand creates a twenty-first Chinese culture. for Chinese entrepreneurs to take
2
century lifestyle founded on advantage of ecommerce.
DEPLOY DIGITAL
They express and export Chinese culture
4
the finest of 5,000 years of
Chinese culture. It promises an TECHNOLOGY JOIN INDUSTRY
encounter with balance and ASSOCIATIONS TO
Millward Brown’s 2013 Going
harmony that is unique to Chinese ACQUIRE KNOWLEDGE
Global survey found that a
design philosophy. Jackets from
high percentage of overseas Since most fashion and apparel
Septwolves, tailored with Chinese-
consumers are willing to consider brands are private entrepreneurial
Turning the perception of Chinese products from Made in China to created in China style collars, are often given as
Chinese brands when purchasing endeavors, they typically lack
state gifts to extend friendship to
is a key initiative in China’s going global efforts. Some Chinese brands that do well in IT and apparel products, the government support that
foreign dignitaries. Metersbonwe
the international marketplace are already chipping away at the negativities connected 77 percent and 62 percent, SOEs have when venturing
applies different lifestyle themes
respectively. That ranks both overseas. The learning curve of
to the Made in China image, but some industries and brands will be more convincing to various flagship stores around
categories in the top five of the going global is steep and full of
than others. With China having ranked number one in textile and garment export since China to provide consumers with
16 categories surveyed. Applying stumbling blocks. Joining industry
unique Chinese experiences.
1994, and accounting for a one-third share of the global market, the fashion and apparel digital technology on clothing associations such as the China
This marketing strategy will be
industries can tell an appealing story about an innovative and creative China. In a recent design or manufacturing, and National Garment Association
extended to overseas retail stores
making it a part of the brand’s or the China Luxury Industry
example, Peng Liyuan, the First Lady of China, showcased Chinese designer clothing in soon. Then there is the formidable
story, offers many possibilities. Association, where learning is
her international state visits, drawing much media attention to Chinese creativity. line-up of emerging designers,
Qingdao Unique Products, a fostered, resources are shared and
such as Guo Pei, Laurence Xu,
technology brand, has developed strategic alliances can be formed,
and Ji Cheng, who often deploy
a multi-function 3D printer that will facilitate expansion into the
Chinese motifs, directly or
can scan the consumer’s body global market.
indirectly, in their designs.
shape and then print out a
Given the huge quantity of garment in soft fabric that fits
Chinese garments being sold in the body shape perfectly. With
the international marketplace, wearable technology just around
Eden Chen Jane Liu fashion and apparel brands can the corner, crossovers between
Training Manager Training Manager play a strong role in enhancing the IT and apparel brands will be
Ogilvy & Mather, China Ogilvy & Mather, China created in China image. In order win-win for both categories. The
eden.chen@ogilvy.com jane.liu@ogilvy.com to accelerate overseas market use of digital technology in retail Ogilvy & Mather is one of the
expansion, here are a few things stores to create new shopping largest marketing communications
companies in the world, providing a
that are worth considering when experiences for consumers is also
In collaboration with Lynn Liang, Freelance Researcher and Theresa Loo, National Training Director range of marketing services.
Chinese fashion and apparel worth exploring.
brands go global: www.ogilvy.com
102 103
M A N Y C H O O S E B R A N D S T O E X P R E S S P E R S O N A L I D E N T I T Y R AT H E R T H A N T O S I M P LY P R O J E C T S TAT U S .
PA R T
3
THE TOP 100
The BrandZ Top 100 Most Valuable Chinese Brands 2015
TM
3 China Mobile Telecom Providers 55,927 -9% 5 28 China Eastern Airlines Airlines 2,027 8% 3
6 China Construction Bank Banks 21,005 -18% 2 31 Tsingtao Beer Alcohol 1,808 5% 5
7 Sinopec Oil & Gas 15,493 18% 3 32 Gree Home Appliances 1,785 8% 3
8 Agricultural Bank of China Banks 15,427 -20% 2 33 Poly Real Estate Real Estate 1,758 -9% 3
9 PetroChina Oil & Gas 12,022 -11% 3 34 China Southern Airlines Airlines 1,704 7% 3
10 Bank of China Banks 11,861 -13% 2 35 Midea Home Appliances 1,615 33% 4
13 China Telecom Telecom Providers 9,851 21% 4 38 Evergrande Real Estate Real Estate 1,539 19% 3
15 China Merchants Bank Banks 5,671 -16% 2 40 Country Garden Real Estate 1,317 -1% 3
16 China Unicom Telecom Providers 5,494 25% 3 41 BYD Cars 1,314 69% 1
17 Yili Food & Dairy 5,094 1% 5 42 New China Life Insurance 1,282 -26% 2
18 Mengniu Food & Dairy 4,869 57% 5 43 Tong Ren Tang Health Care 1,280 -21% 4
20 Bank of Communications Banks 3,829 -22% 2 45 New Oriental Education 1,179 56% 5
23 China Minsheng Bank Banks 3,071 -10% 1 48 ZTE Technology 1,058 NEW 2
24 Yunnan Baiyao Health Care 2,734 -9% 4 49 Bright Dairy Food & Dairy 1,019 1% 5
Source: BrandZ™ / Millward Brown. Brand contribution measures the influence of brand alone on earnings, on a 1-to-5 scale, 5 being highest.
108 109
The BrandZ Top 100 Most Valuable Chinese Brands 2015
TM
51 Snow Beer Alcohol 911 19% 4 76 Gujing Gong Jiu Alcohol 356 -17% 4
52 Harbin Beer Alcohol 823 14% 4 77 China Everbright Bank Banks 348 -11% 1
54 Baiyunshan Health Care 762 NEW 3 79 Pearl River Alcohol 347 48% 3
58 Luzhou Laojiao Alcohol 691 -25% 4 83 Fortune Food & Dairy 299 -34% 5
59 Hainan Airlines Airlines 633 11% 2 84 Greentown China Real Estate 298 -16% 1
60 Lao Feng Xiang Jewelry Retailer 612 10% 5 85 Ming Jewelry Jewelry Retailer 260 59% 4
62 Longfor Real Estate 561 -6% 3 87 Supor Home Appliances 244 -4% 5
63 Industrial Bank Banks 557 -8% 1 88 China Taiping Insurance 241 19% 1
66 Home Inn Hotels 464 10% 5 91 China Overseas Property Real Estate 229 -22% 1
68 Yonghui Superstores Retail 448 NEW 2 93 CITS Travel Agencies 215 -15% 2
69 R&F Properties Real Estate 441 4% 3 94 Jinjiang Inn Hotels 186 32% 4
70 Sanquan Food & Dairy 402 31% 4 95 Yihaodian Retail 184 NEW 2
74 Eastern Gold Jade Jewelry Retailer 368 -9% 4 99 Yonghe King Catering 170 12% 3
75 Suofeiya Furniture 359 -1% 4 100 Yashili Food & Dairy 167 26% 2
Source: BrandZ™ / Millward Brown. Brand contribution measures the influence of brand alone on earnings, on a 1-to-5 scale, 5 being highest.
110 111
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Category Growth
CATEGORY GROWTH
CATEGORIES
Category Value
Category Value Brand Number of Brands
Category % Change
US$ Mil. Contribution in Top 100
2014 vs. 2013
LEAD IN VALUE
Airlines 7% 8,248 3 4
Alcohol -22% 16,055 4 11
GROWTH
Apparel -37% 2,424 3 7
Banks -16% 96,291 2 9
Cars 141% 1,877 1 2*
Catering 18% 483 4 2
Education 57% 1,399 5 2
Food & Dairy 14% 14,572 4 7
Furniture -1% 359 4 1
Of the 21 product and service categories economy is unleashing dramatic growth in
tracked in BrandZ™ Top 100 Most Valuable the value of market-driven brands. Health Care 1% 5,500 4 4
Chinese Brands, 12 categories rose in value,
Eight of the nine brands in the technology Home Appliances 20% 6,529 3 7
seven declined and two remained the same.
category are market driven, in contrast to
Retail led the categories in brand value the nine banks, which are predominantly Hotels 0% 998 4 3
growth with a rise of 3,827 percent driven SOEs (State Owned Enterprises).
by Alibaba, which appeared for the first
Insurance -10% 28,288 2 6
The ascendancy of market-driven brands
time in the BrandZ™ Top 100 Most Valuable Jewellery Retailer -2% 1,241 4 3
also is evident in the growth leading
Chinese Brands.
categories over the past five years. Oil & Gas 4% 27,515 3 2
With Alibaba removed from the calculation Between 2011 and 2015, retail appreciated
the retail category still appreciated in value 1,893 percent in brand value, driven by Personal Care 4% 978 3 2
a healthy 64 percent. Alibaba and other market-driven brands.
Technology increased 327 percent in brand Real Estate 0% 9,594 2 10
Technology surpassed banks as the
value.
category with the largest total brand value, Retail 3827% 62,287 2 4
$106.9 billion or almost one-quarter of the Brand value is concentrated among a
Technology 78% 106,886 4 9*
total brand value of the BrandZ™ Top 100 few categories, with the technology and
Most Valuable Chinese Brands 2015. banks categories comprising almost 45 Telecom Providers -4% 71,272 4 3
percent of the total value of the BrandZ™
These are important developments because
China Top 100. Travel Agencies 48% 1,439 2 2
they reflect how the liberalization of China’s
Retail led in year-on-year value growth driven by the entrance of Alibaba. But even without Alibaba the retail category
increased 64 percent in value.
Brand contribution measures the influence of brand alone on earnings on a 1-to-5 scale, 5 highest.
* The year-on-year value growth is large because only one brand appeared in these categories last year, and Alibaba
was one of the new brands in retail.
112 113
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Category Growth
114 115
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Category Updates
CATEGORY UPDATES
Cars Furniture
Banks STEADY SALES GROWTH
Food and Dairy URBANIZATION,
Catering
CONTINUES DESPITE FOOD SAFETY HOUSEHOLD
BANKS FOCUS ON
PURCHASING QUOTAS AND HEALTHINESS FORMATION
NEW BUSINESS
DEVELOPMENT China’s car industry
INDUSTRY INCREASES Education DRIVE PRODUCTS, STIMULATE SALES
continued steady PARTNERSHIPS The furniture industry
The banks category RAPIDLY AS PEOPLE
growth. Passenger car SCHOOLS EXPAND O2O benefited from
adjusted to a ENJOY DINING OUT Food and dairy brands
combination of
sales rose 10.2 percent year-on- OPTIONS TO SERVE launched initiatives to urbanization and
year during the first nine months More consumers are GROWING ENROLLMENT household formation. The
pressures that negatively address the category’s
of 2014, according to the China dining in restaurants growing interest in home décor
impacted results, including The education key issues: food quality and
Association of Automobile as part of the Chinese and remodeling, driven by rising
slower economic growth, poorly category continued to safety. To meet rising consumer
Manufacturers (CAAM). middle class experience. prosperity, also helped sales.
performing loans and market benefit from a cultural health consciousness and
Because of increased affluence, demand for naturally healthy
reforms that lifted the interest Local government quotas on car commitment to learning, Other than Ikea, the dominant
accelerated urbanization products, brands added
rate ceiling on certain products purchases, in an effort to control parents’ desire to prepare foreign brand, the category
and changing household healthier and more upmarket
making them less profitable. air pollution, impacted sales in children for the growing remains fragmented with many
consumption habits, dining out ingredients.
some cities. But incentives for economy and the need to excel Chinese brands. One of them,
Although most banks remained has become a more frequent
buying environmentally friendly on the Gaokao, the national Suofeiya, linked with the French
at least partially controlled indulgence and social occasion. Meanwhile,
vehicles drove sales of hybrids college entrance exam. company SALM to extend the
by the government, reforms food and dairy
by brands like BYD. Although China’s catering industry is Suofeiya brand, known for
opened the Brands offered broad curricula brands joined
a relatively small part of the expanding rapidly because of bedroom wardrobes, into other
way for more for entrance exam preparation. international
market, CAAM statistics indicate this phenomenon, but it faces a kinds of storage cabinets.
market-driven They also provided after-school testing
that production of clean energy number of challenges, including:
banks to enter and weekend tutoring for organizations As consumers prefer to
cars almost tripled during the food safety issues, a labor
the category. In young children as well as adult and formed alliances with physically see and touch
first nine months of 2014. shortage, inadequate customer
addition, banks programs to enhance career overseas food leaders to furniture before purchasing,
service and rising operation improve production standards
faced competition Carmakers focused on sales advancement. the furniture category was
costs. and overcome the trust issues
from non-banking opportunities in lower tier cities less impacted by ecommerce
entities introducing without car sales quotas. Brands As suggested by the popularity School locations were added, that resulted from a series of than many
financial products. Ecommerce also cultivated ecommerce of the TV program “A Bite of but generally at a slower pace food safety scandals several other retail
giant Alibaba offered micro channel with sales on Tmall and China,” the appreciation of food as brands attempted to increase years ago. segments.
loans, for example. other shopping websites. And has cultural significance in China. profitability and strengthen However,
the integration of their online To widen distribution, brands
they sold cars abroad, mostly to Even during the global financial brands
Banks responded with and offline launched their own Internet
other Asian countries, although crisis, catering industry growth developed
multiple strategies, including: offerings. stores or cooperated with
exports softened, according remained stable. This resistance online
expanding the focus on wealth leading Internet retailers. Some
to CAAM. Chinese consumers to economic Factors shopping sites
management for private banking developed loyalty programs to
continued to favor foreign cycles attracted influencing to heighten
clients and developing online retain customers and learn more
brands. GM sold more cars in more and more future awareness.
banking presence, often with about their food desires and
China than in the US during the investors to the growth
mobile apps made available habits. In the near term, the recent
first half of 2014. category. include
through partner Internet brands. In a category with a substantial slowdown in real estate
The Chinese brand Great Wall Two catering reform development, because of higher
The banks category, which of the NMET (National number of SOEs (State Owned
experienced strong sales, brands rank in the interest rates, could impact
includes nine brands, comprises Matriculation English Test), Enterprises), consolidation
particularly for its SUVs. Industry BrandZ™ China furniture sales. But over time
one-fifth of the total brand value and the relaxation of the one continued, motivated in part
sales of SUVs rose by a third 100: Quanjude, a chain of roast growth potential is enormous,
of the BrandZ™ China Top 100. child policy. Both factors could by the government’s desire to
year-on-year, CAAM reported. duck restaurants established in particularly in lower tier cities.
The category was surpassed in increase demand. create brands with the scale
Great Wall’s entrance into the 1864; and Yonghe King, with a Suofeiya is the only furniture
total brand value for the first necessary to successfully face
BrandZ™ China Top 100 doubled fast food menu specializing in brand included in the BrandZ™
time this year, by technology. foreign competition at home or
the car brands represented in soups and noodles. China Top 100 because it’s the
abroad.
the ranking from one to two, only brand in the category to
which accounts for the sharp rise meet all the ranking criteria.
in category brand value.
116 117
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Category Updates
CATEGORY UPDATES
Jewelry Retailer
MULTIPLE FACTORS
SLOW SALES GROWTH
Jewelry retail continued
Home Appliances to benefit from China’s
growing affluence, but
Oil and Gas
Health Care BRANDS DEVELOP several factors contributed to POLITICAL AND
sluggish sales, including: slower
SMART PRODUCTS ECONOMIC CHANGE
Insurance
economic growth, government
BRANDS RESPOND TO In an unfavorable climate
IMPACT CATEGORY
policies discouraging extravagant
COMPETITION WITH of higher interest rates official gift giving, and increased Along with slower
Hotels
MORE ACQUISITIONS and slower real estate INSURERS ADD AGENTS overseas Chinese tourism. economic growth,
118 119
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Category Updates
CATEGORY UPDATES
Technology
Retail
BRANDS DEVELOP
ECOSYSTEMS TO
ECOMMERCE RAPIDLY
COMPETE EFFECTIVELY
Telecom Providers
Personal Care RESHAPES RETAIL Technology surpassed
banks this year as the PROVIDERS EXPAND
Travel Agencies
The BrandZ™ Top category contributing
Real Estate
DEMAND TRIGGERS NETWORKS TO MEET
100 Most Valuable the largest share of brand value
SEGMENTATION AND Chinese Brands RAPID MOBILE GROWTH
to the BrandZ™ Top 100 Most
PREMIUMIZATION 2015, includes four retail brands LEISURE TRAVEL
BRANDS ADJUST Valuable Chinese Brands. The Consumer adaption
The personal care
TO NEW MARKET
compared with only one brand a nine technology brands in the of mobile drove the DRIVES CATEGORY
category continued year ago. BrandZ™ China 100 comprise telecom provider GROWTH
DYNAMICS AND
to expand, reflecting The most notable addition almost a quarter its total value. category. Mobile surpassed the
the interests and the financial
SLOWER GROWTH PC as the access point to the
Leisure travel continued
is Alibaba, whose arrival in Tencent, the Internet portal, to drive category
wellbeing of China’s widening To rebalance the the ranking, at number two, Internet in China for the first time.
ranks number one, displacing growth, even as
middle-class. Personal care economy, and avoid a drove category value growth The number of people accessing
China Mobile, which has led the business travel slowed because
brands were among the most real estate bubble, the and suggests the impact of the Internet with mobile devices
BrandZ™ China ranking since of government austerity
adept at government slowed housing ecommerce. Even without totaled 527 million – over 90
its inception in 2011. The search measures. Infrastructure
ecommerce. demand by raising interest Alibaba, however, retail brand percent with smartphones – at
engine Baidu ranks fifth. development – rapid rail
rates, which tightened credit. value rose 64 percent. the end of June 2014, according
Brands and airports in lower tier
Following boom years that Both Tencent and Baidu to the China
introduced Suning, the single retailer ranked cities – facilitated movement
were driven by rising affluence continued to evolve into online Network
more benefits last year, advanced plans to domestically.
and rapid urbanization, the real ecosystems to compete more Information
with line strengthen its core appliance
estate market adjusted. effectively with ecommerce giant Center. Meanwhile, China led the world
extensions business with its physical stores, Alibaba for consumer time and in the growth rate of overseas
in sectors like skin care. Brands advanced a variety of but also devoted significant To meet the
advertiser revenue. Tencent, for travel, with spending by Chinese
Segmentation resulted in more initiatives, including: shifting attention to ecommerce, growing
example, bought a 15 percent traveling abroad increasing 16
products for babies, children and from building and selling opening its online platform to demand
stock share of JD.com and linked percent through the first nine
men. Premiumization continued to building and renting; more third-party collaboration. for voice
it with its WeChat messaging months of 2014, according to the
as more discriminating expanding into lower tier cities and data
The grocer brand Yihaodian, service to provide seamless World Tourism Organization, an
consumers sought high-quality and overseas; and extending transmission, China’s three
which operates only online, shifting between ecommerce and agency of the UN.
products. brands into related sectors, like telecoms – China Mobile, China
expanded its product range and social media.
retirement communities. Unicom, and China Telecom – Travel agencies benefited from
Concerned about product strengthened its distribution Similarly, the Internet portal and strengthened their 3G networks this growth and conducted an
safety, especially the potentially Anticipating a period of capabilities, locating package media company Sina conducted and accelerated deployment increasing amount of business
deleterious effects of chemicals, consolidation, and a more pick-up locations in major an IPO (Initial Public Offering) of of 4G, at least in urban areas. online. Ctrip completed over 80
consumers preferred products market-driven apartment developments and at Weibo, its social media subsidiary. China Mobile expanded its TD- percent of all
and brands with healthy and industry over 300 FamilyMart locations in As Alibaba owns about 30 LTE network, a variation of 4G transactions
natural ingredients that inspired because of Shanghai. percent of Weibo, the transaction developed in collaboration with online. Ctrip’s
trust. government
In another example of effective facilitates several international technology mobile app
reforms, brands
Meanwhile, international O2O, online-to-offline contact between and handset companies. has been
also took
players such as P&G, Unilever integration, Yonghui Superstore Weibo users and downloaded
steps to better All of the telecoms added
and L’Oreal dominated the introduced a click and collect merchants on over 200
understand products and services, like mobile
personal care category with app that enables customers to Alibaba sites. million times.
consumer payment apps, to differentiate
both their own brands and local shop and pay online with their
preferences, improve customer Technology and connect meaningfully with The well-established travel brand
acquisitions. Dabao, a famous mobile devices and pick up
experience and build loyalty. brands also customers. China Telecom, for CITS, with over 100 branches,
local skin care brand, is owned purchases at a physical location. moved rapidly example, introduced a banking focused on transforming from
by J&J. Unilever owns the local Reflecting the dynamism of
Ecommerce was further into mobile, particularly mobile app in partnership with China a traditional travel agency into
toothpaste brand Zhong Hua. the past few years, 10 real
strengthened with the rapid payment. And some technology Minsheng Bank. In an initiative more of an Internet-driven
Both brands are ranked in the estate brands are listed in the
emergence of mobile payment brands extended to other designed to reach young operation.
BrandZ™ China Top 100. BrandZ™ Top 100 Most Valuable
options offered my most banks, categories. Letv, a streaming people, China Unicom launched
Chinese Brands 2015, making
often in collaboration with a video site, also produces its own its WeChat-Wo card, a SIM
the category among the most
powerful Internet brand like the brand smart TV. Some brands, card specifically designed for
represented in the ranking.
portal Tencent, or Baidu, the such as Lenovo, expanded their the WeChat social network of
search leader. global presence. Tencent, the Internet portal.
120 121
P U B L I C P O L I C Y S H A P I N G T H E M A R K E T- D R I V E N E C O N O M Y D E P E N D S O N C H I N A’ S D E E P LY- R O O T E D E N T R E P R E N E U R I A L I S M .
BRAND
PROFILES
BrandZ™ Top 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
INDUSTRY Technology
YEAR FORMED 1998
Collaborations
strengthen
ecommerce and O2O
Tencent is China’s most valuable play (QQ Games), find news and positions of both companies, and
brand and leading Internet portal. information (QQ.com), buy and Tencent will broaden its offering
With a 95 percent year-on-year sell (PaiPai) and make online with access to Wanda content.
brand value increase, Tencent, in payments (Tenpay). Tencent often
Tencent earlier purchased a stake
the BrandZ™ China Top 100 2015, provides these activities, and
in the ecommerce website JD.com,
become the first technology brand more, better than the competition.
an Alibaba rival, and merged
to hold the number one rank.
The clearest exception is its own ecommerce businesses,
The brand increased in value 442 ecommerce, where Alibaba including the consumer-to-
percent over the five years since dominates. To strengthen its consumer Paipai, with JD.com.
it appeared in the first BrandZ™ ecommerce and O2O, online-
It also bought over a one-third
China ranking, in 2011. This growth to-offline, positions, Tencent
share of the Sogou search engine
rate suggests the brand has aggressively completed several
of Sohu.com, to strengthen its
been enormously successful at strategic acquisitions and
position against Baidu. It merged
accomplishing its mission, which collaborations in 2014.
essentially is to help people find
its own search business into
GAMES DRIVE Mercedes-Benz sold 338 cars individual transaction fees. Online
INDUSTRY Retail
YEAR FORMED 1999
Record IPO
improves profile
of Chinese brands
New this year to the BrandZ™ Top reminiscent of the original Ali Baba Alibaba makes money varies by
100 Most Valuable Chinese Brands, story, actually was the culmination product or service. On Taobao, for
Alibaba rose to the top of the of 15 years building a business to example, Alibaba makes money
ranking, appearing at number two. serve China’s burgeoning online from advertising sales, similar to
community, connecting buyer and Google. On Tmall the participating
Also new to most of the world
seller with consumer-to-consumer, merchants pay an annual fee and a
outside of China, the ecommerce
business-to-consumer and commission on sales.
giant launched the world’s most
business-to business ecommerce
successful IPO ever, in September In addition, Alibaba’s portfolio
sites.
2014, raising $25 billion on the New of businesses differentiates the
York Stock Exchange. THE ALIBABA brand. Alibaba combines into ChinaVision, producer of movies and sales on its Tmall site. Sales the same year that Yahoo bought a
one ecosystem the ecommerce and TV shows. Alibaba also bought increase almost 60 percent year- 30 percent stake in the company.
That stunning success reaffirmed DIFFERENCE and social network equivalents a 50 percent stake in a soccer on-year in 2014, to a new record of
how much the future of retail Although China’s Internet
Taobao Marketplace and Tmall are of Amazon, eBay, PayPal and team, Guangzhou Evergrande. $9.3 billion for the day.
is tied to ecommerce and how boundary has insulated Alibaba
well-known Alibaba sites. Similar WhatsApp, along with a music
much ecommerce is a borderless
world where buyers and sellers to eBay, but without the auction streaming service called, Xiami,
Because consumers today are MANY SUCCESSES from most western competitors, it
most likely to engage online with succeeded against eBay and fierce
from anywhere can connect. As a aspect, Taobao offers around 760 similar to Spotify. Its Alipay online
mobile devices, Alibaba also AND CHALLENGES competition from other Chinese
million items from seven million payment system has contributed
publicly traded company, Alibaba purchased a stake in Sina Weibo, Jack Ma and a group of investors Internet brands. Like any company,
sellers, mostly consumers and small not only to the success of
met the criteria for inclusion in the a Twitter-like site. Now Weibo’s launched the first Alibaba site in Alibaba has faced challenges and
businesses. Tmall is a business- Alibaba but also to the growth of
BrandZ™ China ranking. 500 million active users can move 1999. Alibaba.com was an English it’s been slower than competitors to
to-consumer site specializing in ecommerce in China.
relatively seamlessly between their language global marketplace, develop its own logistics business.
The Alibaba IPO also improved the branded products. It offers around
stature of Brand China, the popular 70,000 brands, including many EXPANSION social network and ecommerce intended to connect Chinese Alibaba earned $1.5 billion in net
activities. Mobile produces around
perception of brands that originate major global names like Apple, CONTINUES one-third of Alibaba’s retail volume.
manufacturers with overseas
buyers.
income on revenue of $3.5 billion
in China. Implicit in the investor which joined the site this year. in the first half of 2014. For the full
excitement around Alibaba was the And the company continues
One of Alibaba’s most notable The idea came to Ma, a former year 2013, net income improved
notion that China, often perceived Alibaba active buyers totaled 307 to diversify into new online
success happens on China’s Double teacher, during his first trip to 105 percent to $1.4 billion on a 75
as a competent maker of low cost million at the end of September businesses, often through
Eleven Day. The holiday for single the US, in 1995, when the lack of percent revenue gain to $5.5 billion.
goods, could be a world-class 2014. This scale alone is not what acquisitions. Recent purchases
people, which takes place annually Internet results for companies from Alibaba became publicly traded, on
marketer of consumer products. separates Alibaba from eBay, include: First Dibs, a luxury site for
on November 11, has become a China surprised him. The company the Hong Kong Stock Exchange,
Amazon and other western peers furniture and home furnishings,
day devoted to shopping. Every then moved rapidly, launching in 2007, and delisted in 2012. It’s
What seemed in the West like to which it’s compared, however. jewelry and other items; Tutor
year Alibaba generates consumer Taobao in 2003 and Tmall, in 2005, now traded on the New York Stock
an instantaneous magical feat, Its business model is different. How Group, an online educator; and
excitement with special promotions Exchange.
128 129
37 TOP 100 Most Valuable Chinese Brands 2015
Newcomers
4G. In addition, China Mobile: in 1997. China Mobile ranked 15
China Mobile in the BrandZ™ Top 100 Most
• Continued to coordinate its
Valuable Global Brands 2014.
COMPANY China Mobile, Ltd.
other networks, so that 4G
Eight brands, from BRAND VALUE US$ 55.9 Billion
and 3G together accounted Net income for the first half of
for 44 percent of traffic. 2014 declined 8 percent to $9.4
five categories, YEAR-ON-YEAR CHANGE -9%
billion on an 8 percent revenue
appear for the HEADQUARTERS Beijing
INDUSTRY Telecom Providers
• Increased revenue from data
gain to $52.7 billion. For the full
transmission.
first time in the YEAR FORMED 1997
year 2013, net income declined
BrandZ™ Top 100 • Introduced new digital 3 percent to $19.8 billion on a
services for both consumer 15 percent revenue increase to
Most Valuable and business customers. $102.5 billion.
Chinese Brands.
54
61
98 131
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
132 133
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
134 135
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
136 137
C O N S U M E R S A R E I N C R E A S I N G LY E X P E R I E N C E D A N D D I S C E R N I N G A N D B R A N D S A R E M O R E S O P H I S T I C AT E D A B O U T U N D E R S TA N D I N G T H E M .
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
140 141
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
142 143
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Our Insights
QUALITY
OUR INSIGHTS
RISING CONCERN WITH QUALITY
CHANGES BRAND EXPECTATIONS
PURCHASING BEHAVIOR
EMOTIONS MOTIVATE CONSUMERS, As the Chinese middle class
continues to grow, we are seeing
out whether there is substance
behind a brand’s surface.
DIGITAL
144 145
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Our Insights
OUR INSIGHTS
TRUST
CONSISTENT BRAND MESSAGING
IN-STORE, ON-SHELF BUILDS TRUST
Michael Smollan
We know the consumers’ trust clear and consistent in-store
Peter Mack REBALANCING CEO
Smollan, China is lower than ever and their messaging. We have seen
Executive Director
BRANDS WILL BENEFIT AS POLICY smollanm@smollan.co.za access to information greater. how this brand consistency in
Landor Associates Some of the information they all media and in-store gives
146 147
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
Deregulation, competition 27
drive new growth strategy
Shuanghui cultivates global brand
25
power and local market strength With a strategy it calls
“transformation and upgrading,”
• Focus on customer service
advantages at a time
PICC implemented initiatives to when many competitors
grow sales and add efficiencies. compete with year-end price
Shuanghui deepened its A subsidiary of international pork
Driving factors included: the role promotions.
integration with Smithfield producer WH Group Ltd., which
of insurance as a key component
Foods, the US pork producer also owns Smithfield Foods,
of national and personal
Net income grew 2 percent to PICC
that it combined with in Henan Shuanghui Investment $1.3 billion on a 14 percent gain
economic health, increased
September 2013. Along with and Development Company, in revenue to $17.1 billion, in the COMPANY PICC Property and Casualty
market deregulation and the
Shuanghui developing a global brand Ltd., was listed on the Shenzhen first half of 2014. For the full Company, Ltd.
entrance of more competitors.
strategy, areas of focus included: Stock Exchange in 1998. year 2013, net income increased BRAND VALUE US$ 2.4 Billion
Deregulation is particularly a 4 percent to $1.7 billion on YEAR-ON-YEAR CHANGE 1%
COMPANY Henan Shuanghui • Relying on Shuanghui’s local Net income increased 30
Investment and Development challenge in auto insurance, revenue of $31.3 billion, a 21 HEADQUARTERS Beijing
market knowledge to develop percent to $356 million on
Company, Ltd. the company’s largest business percent rise. As an SOE (State INDUSTRY Insurance
new products and widen revenue of $3.4 billion, a 4
BRAND VALUE US$ 2.7 Billion segment, and produced Owned Enterprise), PICC was YEAR FORMED 1949
distribution. percent rise, in the first half of
YEAR-ON-YEAR CHANGE 2% initiatives such as: founded in 1949, and spun off
2014. For the full year 2013, net
HEADQUARTERS Luohe • Adapting best practices to from corporate parent People’s
income rose 37 percent to $628 • Collaboration with Tencent, the
INDUSTRY Food and Dairy improve food safety and Insurance Company Group
million on $7.3 billion in revenue, Internet portal, to create a car
YEAR FORMED 1969 productivity, and streamlining of China Ltd., in 2003. It is
a 16 percent rise. platform that combines maps
processes to gain global traded on the Hong Kong Stock
and other online resources
efficiencies. Exchange.
with PICC’s offline capabilities.
148 149
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
150 151
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
152 153
W I T H T H E R E L A X AT I O N O F C H I N A’ S O N E C H I L D P O L I C Y O P P O R T U N I T I E S W I L L O P E N AC R O S S M A N Y C AT E G O R I E S .
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
156 157
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
158 159
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
160 161
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
162 163
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Our Insights
CUSTOMER EXPERIENCE
OUR INSIGHTS
BRANDS MUST CREATE ‘FRICTIONLESS’
ONLINE AND OFFLINE EXPERIENCES
Mark Englehart Evans
The China Internet Information applies to brands across Senior APAC Digital Strategist
Center (CNNIC) recently categories. Blue Hive, Asia Pacific
SOCIAL MEDIA reported: “E-business mark.evans@thebluehive.com
Done well, brands can deliver
BRANDS FACE OPPORTUNITY
enterprises have shifted from
new consumer-centric,
being ‘price driven’ to being
164 165
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Our Insights
MOBILE
OUR INSIGHTS
START WITH THE BRAND IDEA,
THEN DEFINE CHANNEL ROLE
SOCIAL SHOPPING
Gannon Osburn
CHINESE SOCIAL SHOPPING HABITS
Innovation has turbocharged on increasingly solid data and
APAC Campaign Planner
the mobile space over the past analytic footings.
Blue Hive, Asia Pacific
PROVIDE CONSUMER INSIGHTS
year, most notably Tencent’s
gannon.osburn@thebluehive.com While the mobile opportunity
WeChat with its stream of new Dan Ingall
is enticing to most, brands Managing Director
product development that,
shouldn’t start with the channel. JWT, Shanghai
unsurprisingly, track Tencent’s
Start with the consumer and daniel.ingall@jwt.com
rise in brand value.
A 2014 Blue Hive / YouGov survey The data shows that the emerging a timeless brand idea, still the
found that in China 82 percent of middleclass consumers of the post Chinese marketing departments best source of sustainable
passenger vehicle owners belong ‘80s and ‘90s generations regard are abuzz with talk of mobile- differentiation. Define what
to an auto community (either auto purchasing and ownership as first strategies, even in role mobile is to play across
offline or online); this is compared a fundamentally social activity. traditionally conservative and the purchase journey and
to 53 percent in India and a mere low involvement categories. what types of content target
Brands may find tremendous value Brand leaders are moving consumers respond best to at
24 percent in Australia.
through cultivating and influencing beyond ticking the box and each stage – from entertainment
An independent study found these conversations. The challenge toe-in-the-water testing to in video and games to utility in
that 82 percent of Chinese car is moving beyond giveaways and properly integrating mobile apps. Let creativity do the rest.
shoppers believed that positive basic tactics toward developing into long-term strategies based
comments on social media would a deep understanding of what
make them more likely to buy a triggers consumers to share
specific brand. An astounding 97 their experiences and how/when
percent intended to post their new consumers will welcome brand
vehicle experience on social media. engagement.
MULTINATIONALS
PURCHASING BEHAVIOR
FOR MNCS, SUCCESS REQUIRES STAYING
RELEVANT TO CHINA’S CHANGING GOALS
SLOWER GROCERY CHANNEL GROWTH
REQUIRES FMCG BRAND INNOVATION Douglas Dew
Practice Leader of Public When evaluating a foreign see certain foreign MNCs as
and Corporate Affairs multinational company (MNC), impediments or less relevant to
Jason Yu Burson-Marsteller, China many Chinese stakeholders care China’s development in its current
General Manager Slower growth of the grocery As Chinese shopper behaviors douglas.dew@bm.com primarily about two things: to phase.
Kantar Worldpanel, China channel, intense competition continue to evolve, both Chinese what extent is this company
jason.yu@ctrchina.cn Foreign MNCs need to carefully
among brands, and thriftier and multinational marketers have relevant to and contributing
monitor and evaluate China’s
shoppers mean that marketers to adapt quickly. FMCG players to the achievement of China’s
evolving development agenda to
can no longer grow a brand by have to continue building brand development goals; and does this
position themselves effectively
riding on a category wave. The awareness and preference through company have a good attitude
for success. China is changing fast
challenge is compounded because the most relevant touch points. about China, is it responsible,
and MNCs need to keep up.
consumers are increasingly They must identify innovations respectful and understanding?
adopting online shopping, as the that have the highest potential Given China’s goal to move up the
Many Chinese stakeholders view
Chinese are more willing to use to win shoppers. And they must value chain, foreign companies
MNCs principally as instruments of
their smart phones and PCs to invest adequately in in-store that can tell a story about
China’s development. At the same
make purchases. assets at point of sale. contributing to innovation in and
time – and from myriad aspects –
with China have a very good
Chinese stakeholders increasingly
opportunity to differentiate.
166 167
B R A N D S A R E E X T E N D I N G I N T O N E W P R O D U C T L I N E S A N D C AT E G O R I E S T O S U S TA I N G R O W T H A S T H E C H I N E S E M A R K E T M AT U R E S .
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
Following acquisition,
company focuses on 54 Store expansion pace resumes
56
brand coordination but ecommerce remains slow
The company focused on Holdings Ltd. (GPHL), This well-known footwear, Belle worked on integrating
building and unifying its many predominately owned by sportswear and apparel its joint venture partner
brands under a collective the Guangzhou municipal retailer, with over 19,000 stores Baroque Japan, a women’s
strategy, and engaging with government, acquired a major in mainland China, resumed fashion apparel company, and
partners such as the Internet stake in Baiyunshan in 2013. steady new store construction it completed the acquisition
portal Tencent and the FIFA and focused expansion in of Longhao Tiandi, noted for
Net income in the first half of
World Cup. It also added three underpenetrated second and high-end casual footwear.
Chinese brands to its portfolio.
2014 rose 15 percent to $109 Belle
Baiyunshan third tier markets.
million on revenue of $1.6 Belle International Holdings
These developments are billion, an 11 percent gain. For COMPANY Belle International The slower rate of China’s Ltd. both manufactures
part of a larger strategy to the full year 2013, net income COMPANY Guangzhou Baiyunshan Holdings, Ltd. economic growth weakened and retails shoes and retails
energize a traditional Chinese rose 38 percent to $159 Pharmaceutical Holdings BRAND VALUE US$ 734 Million in-store customer traffic, sportswear and apparel. It was
medicine brand. million on 50 percent Company, Ltd. YEAR-ON-YEAR CHANGE -37% however. And despite the rapid formed in 1991 and listed on the
Baiyunshan makes revenue jump to $2.8 BRAND VALUE US$ 762 million HEADQUARTERS Shenzhen rise of ecommerce, it wasn’t Hong Kong Stock Exchange in
and markets Chinese billion. Baiyunshan is YEAR-ON-YEAR CHANGE NEW INDUSTRY Apparel generally a popular channel 2007. For the full year 2013, net
and western medicine listed on the Shanghai HEADQUARTERS Guangzhou YEAR FORMED 1991 for purchasing high quality income grew 6 percent to $731
products. Guangzhou and Hong Kong Stock INDUSTRY Health Care footwear. million on a 13 percent revenue
Pharmaceutical Exchanges. YEAR FORMED 1997 rise to $5.9 billion.
170 171
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
172 173
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
174 175
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
176 177
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
71 Children’s clothing
Malaysia projects signals business lifts results
69
overseas expansion plan Sales growth in ecommerce • Implemented multichannel,
and children’s products drove brand building initiatives, such
R&F Properties entered its first These developments took place strong profit improvement, as providing uniforms for the
joint venture outside of China, as the government tightened following a period when the Sochi Winter Olympics and
with a large land purchase credit to protect the property sportswear category overall becoming sponsor for China’s
in Johor Bahru, Malaysia, for market from overheating. At the suffered from weakened Gymnastics Team.
a mixed-use development same time, two trends continued demand and excess inventory.
Anta The company continued to
Anta Sports Products Ltd.
of housing and commercial to propel industry growth: rising designs, manufactures and
space. The company expects to incomes and urbanization. close underperforming stores,
COMPANY Anta Sports Products, Ltd. retails footwear, apparel and
ending June 2014 with just over
accelerate growth with future
Net income rose 10 percent to
R&F Properties BRAND VALUE US$ 400 Million accessories. Anta was founded in
investments outside of China. 7,700 Anta stores. Anta opened
$258 million on revenue of $1.6 YEAR-ON-YEAR CHANGE 18% 1994, and was listed on the Hong
interactive flagship stores and
Other current R&F Properties billion, a 3 percent decline, in COMPANY Guangzhou R&F HEADQUARTERS Jinjiang Kong Stock Exchange in 2007.
continued to focus on lower
Properties Company, Ltd. INDUSTRY Apparel
projects include office buildings, the first half of 2014. For the full tier markets. In addition, the Net income improved 29 percent
BRAND VALUE US$ 441 Million
shopping malls and hotels in 24 year 2013, net income jumped YEAR FORMED 1994 company: to $130 million during the first
YEAR-ON-YEAR CHANGE 4%
cities of various sizes throughout 42 percent to $1.2 billion on half of 2014, on a 23 percent
HEADQUARTERS Guangzhou • Expanded its presence
China. The company opened the a 23 percent revenue gain to revenue rise to $669 million. For
INDUSTRY Real Estate in developing markets in
Ritz-Carlton Chengdu, its sixth $5.9 billion. Guangzhou R&F the full year 2013, net income
YEAR FORMED 1994 Southeast Asia, Eastern Europe
five-star hotel, late in 2013. Properties Company, Ltd. was declined 1 percent to $214 million
listed on the Hong Kong Stock and the Middle East with stores
on a 2 percent revenue decrease
Exchange in 2005. and marketing.
to $1.2 billion.
178 179
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
180 181
I N A S O C I E T Y N OT K N OW N FO R S E L F-E X PR E S S I O N , YO U N G PE O PL E E N G AG E O N T H E W O R L D ’ S M O S T E X T E N S I V E S O C I A L A N D E C O M M E R C E N E T W O R K S .
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Our Insights
OUR INSIGHTS
HUMOR
AS CONSUMERS FEEL BETTER, BRANDS
FIND THAT “FUNNY” SELLS PRODUCTS
Panos Dimitropoulos
Chinese consumers for the first triumphant comeback. Brands Account Director, Cultural Insight
Added Value, Shanghai
EMOTION time in many years have reasons are increasingly tapping into
panos.dimitropoulos@added-value.com
Monica Lee to be optimistic. They are enjoying this phenomenon for their
CEO Greater China
Brand Union EMOTIONAL BRAND EXPERIENCE the prospect of a better future
and beginning to experience freer
communication, through the use
of lighthearted tone of voice, puns,
monica.lee@brandunion.com
CUTS THROUGH THE CLUTTER self-expression. This optimism
takes shape in the form of humor
comical facial expressions, gags
and sarcasm.
and laughter, a common and
But this is only humor in its infant
rediscovered feature of the Chinese
stages and early expressions.
personality.
Emergent and more premium
China creates polarized views. Developments At the same, time humor provides brands can employ a more
in this fast changing market shape and warp consumers moments of escape intellectual type of humor that is
perceptions of brands in ways that don’t from their newly adopted hectic the only logical evolution of the
happen in other countries. Scandals over business lifestyle. From exchanging present condition. Wit, black humor
tainted milk and counterfeit products create digital humorous content to and satire can prove powerful tools
a negative impression. In contrast, a brand an increase of comedies in for brands that want to connect
like Xiaomi successfully challenges global mass media, humor is making a with consumers in the near future.
smart phone leaders, illustrating the potential
of the Chinese Dream. One thing remains
constant – Chinese consumers’ passion and
readiness to fall in love with brands.
There are three ways for brands to deliver
experiences that cut through the noise and
ambiguity, that tug at consumer emotions:
Joe Peng
BUZZ AND BEYOND
(1) DEFINE YOUR BRAND AS A PERSON
Who are you now?
National Digital Practice Leader
Burson-Marsteller, China REACH CONSUMERS WITH GENUINE
joe.peng@bm.com
ENGAGEMENT, NOT MORE NOISE
Who do you want to become?
Who do your customers need?
(2) HUMANIZE YOUR EXTERNAL
BEHAVIORS
Digital transformation with useless “buzz” or fancy but
What commitments, actions and manners
is empowering Chinese meaningless “creative.”
encourage customers to bond with you?
consumers and reshaping
How do you want your customers to feel Brands need to review their
their relationship with the
about you? positioning and stories from
brands, which seems to be
the perspective of target
(3) SHAPE AN INTERNAL CULTURE THAT weakening. The information and
consumers, and engage them at
DELIVERS YOUR BRAND PERSONALITY communications channels are
the right place and right time.
richer than ever, but consumers
What styles and attitudes in your team This means more investment
are increasingly smarter and
lead to appropriate external behaviors? in in-depth consumer insights
more impatient than ever.
What recruitment processes, coaching that probe consumer values
and incentives can develop and reinforce Many brands have understood and culture, not only their
these attitudes? the importance of human media consumption or purchase
interaction and engaging with behavior. It also means
consumers on social media. investing more to generate
However, few brands have content and user-centric
realized that consumers actually information, not just “buzz.”
have few reasons to interact
184 185
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Our Insights
186 187
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
190 191
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
Restructuring positions 88
Advertising and mobile insurer for faster growth
86
content drive revenue The company gained its overseas operations in
additional profit when it Macau and Singapore.
acquired all of the insurance-
Rapid increase in mobile use, keep them engaged longer In 2000, China Taiping became
related businesses from its
driven in part by the launch of with more personalized the first insurance company of
corporate parent, the SOE
the Tencent WeChat search content. the People’s Republic of China
(State Owned Enterprise)
function, produced strong to be publicly listed, on the
• Explored ways to monetize its China Taiping Insurance Group China Taiping
revenue growth. The World Cup Hong Kong Stock Exchange.
mobile traffic. Ltd. The company also made
helped increase ad revenue 49 A predecessor company was
key strategic investments
percent year-on-year at the end • Introduced new mobile ad founded in Shanghai in 1929, COMPANY China Taiping Insurance
in its life insurance agents, Holdings Company, Ltd.
Sohu.com of the second quarter. Online formats, which drew primarily making 2014 the company’s
improving professionalism and BRAND VALUE US$ 241 Million
video costs impacted profit. car and FMCG advertisers. 85th anniversary.
productivity. In addition, China YEAR-ON-YEAR CHANGE 19%
COMPANY Sohu.com, Inc. Sohu provides news, Revenue rose 18 percent to Taiping: Net income increased 180
HEADQUARTERS Hong Kong
BRAND VALUE US$ 249 Million entertainment and other $765 million in the first half of percent to $249 million in
• Entered cooperative INDUSTRY Insurance
YEAR-ON-YEAR CHANGE 20% information and services along 2014. For the full year 2013, the first half of 2014, on a 3
agreements with 10 major YEAR FORMED 2000
HEADQUARTERS Beijing with Sohu search. The gaming revenue increased 31 percent to percent revenue decrease to
companies, including China
INDUSTRY Technology subsidiary Changyou averaged $1.4 billion. Sohu.com issued an $6.7 billion. For the full year
Mobile and China Merchants
YEAR FORMED 1996 of 250 million monthly users. In IPO in 2000, and is traded on 2013, net income improved
Bank.
other initiatives, the company: the NASDAQ Stock Exchange, 16 percent to $197 million on
as is its online gaming • Experienced strong growth revenue of $12.1 billion, a 45
• Analyzed aggregated data to
subsidiary, Changyou.com. and efficiency gains from percent gain.
understand user habits and
192 193
B R A N D S S E R V E A N AG I N G P O P U L AT I O N I N C H I N A , W H E R E T H E M E D I A N AG E I S H I G H F O R A FA S T G R O W I N G M A R K E T.
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
196 197
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
Acquisition stretches 96
brand to education
94 Growing hotel chain
builds online presence
In acquiring major stakes in Semir sells fashionable clothing
children’s education companies, for children and teens under the
Semir initiated a strategic shift Balabala brand, at over 3,500
to broaden its mission from stores in China. The company
Reservations made on the worldwide, primarily through being a marketer of children’s was listed on the Shenzhen Semir
Jinjiang Inn website increased its 50 percent holding in wear to becoming a one-stop Stock Exchange in 2011.
86 percent during the first Interstate Hotels and Resorts. provider of children’s clothing, COMPANY Zhejiang Semir
half of 2014. The Group For the first half of 2014, net
Shanghai Jin Jiang education, entertainment and Garment Company, Ltd.
also launched email direct income of Zhejiang Semir
International was established in other services. BRAND VALUE US$ 178 Million
marketing and an English Garment Company, Ltd. rose
1995 as an SOE (State Owned YEAR-ON-YEAR CHANGE 13%
language app. It strengthened The company is buying 21 percent to $56 million on an
Enterprise). Its IPO was listed HEADQUARTERS Wenzhou
cross selling between its hotels a controlling interest in 8 percent revenue rise to $471
on the Hong Kong Stock INDUSTRY Apparel
Jinjiang Inn and its travel agency and car FasTracKids China, a specialist in million. For the full year 2013,
Exchange the following year. YEAR FORMED 1996
rental holdings. early childhood education. The net income rose 22 percent to
Net income of Shanghai move follows other acquisitions $147 million on revenue of $1.2
COMPANY Shanghai Jinjiang
Jinjiang Inn Hotels made that respond to the slowdown billion, a 6 percent gain.
International Hotels Jin Jiang International rose
several acquisitions and in the Chinese apparel market
Development Company, Ltd. 11 percent to $30 million in
divided its enlarged brand overall and position Semir to
BRAND VALUE US$ 186 Million the first half of 2014, on a 15
portfolio into two types of reach affluent consumers.
YEAR-ON-YEAR CHANGE 32% percent revenue rise to $210
hotels: Full Service Hotels and
HEADQUARTERS Shanghai million. For the full year 2013,
Select Service Hotels. The
INDUSTRY Hotels net income rose 5 percent to
Group owned or managed
YEAR FORMED 1995 $61 million on revenue of $414
1,260 hotels in China and 1,689
million, an 18 percent gain.
198 199
TOP 100 Most Valuable Chinese Brands 2015
Part 3 | The China Top 100 - Brand Profiles
200 201
BRAND BUILDING
BEST PRACTICES
IN CHINA
P A R T
4
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
O2O RESHAPES
ecommerce in different modes. valuable shopping experience. There are still plenty of
Therefore, in the course of opportunities for online
developing an ecommerce COMPLEXITY BRINGS retail despite the intensity of
strategy, it is important not only OPPORTUNITIES AND competition. One possibility is to
RETAIL, EXPANDS
to choose the right platform, but CHALLENGES focus the desires of smaller groups
also to consider O2O integration and identify niche segments.
A complex online shopping
and find the best way to offer
shopping information and interact
ecosystem brings both
opportunities and challenges 2 ENHANCE CUSTOMER
EXPERIENCE
BRAND ECOMMERCE
with the consumers on social
for brands. No brand can build
media platforms such as WeChat Brands should cultivate their
up a huge ecommerce team to
and Weibo. brand vision, present the unique
conduct the unfamiliar business
selling points of their products and
of online marketing on its own.
OPPORTUNITIES
The Alibaba IPO has sent out a services and create the ultimate
clear message: ecommerce is Brands need to do what they user experience throughout the
becoming the leading force of do best: create the distinctive shopping process, in order to
commerce. However, behind this products, services and customer exceeded the expectation of
market boom, online retailers experiences that inspire consumer consumers, develop products that
face serious challenges. Take engagement and word-of-mouth stimulate public interest and word-
Taobao as an example. Many communication. Successful of-mouth communication, integrate
3
to-business network retailers, yet delivering the brand promise.
this has resulted in serious supply This marriage of the brand and its
COLLABORATE
More and more people are accessing the Internet with their smart phones surplus and homogenization. support structure are especially
The competition between Tmall important in ecommerce. The Build an open marketing structure,
and mobile devices. They have embraced mobile ecommerce faster than
and JD for valuable brands has rapid development of ecommerce introduce new channels for
expected. O2O combines online and offline business opportunities and also made it difficult to manage in China has prepared the brand operation, make full use
turns the Internet into the front desk of offline transactions. It is reshaping ground for a third-party-based of socialized and specialized
and control brand channels.
third-party service provider
the industry that we know. The concept of Internet access anytime and Many medium- and small-size service industry, from logistics,
resources, and adopt flexible
anywhere via localized and mobile devices has provided new opportunities sellers have transferred to more warehousing, marketing and sales
means of cooperation on different
covert and niche social media to content, software, data and ecommerce platforms, in order to
for marketing brands and a wider space for ecommerce development. platforms. More importantly, design. These services enable reduce operating costs and boost
as traditional consumer groups brands to cut costs and compete the efficiency of supply chain
O2O is the core element of the evolving structure O2O is a multidimensional concept. On the one and online shopping groups effectively. Building and sustaining response.
of social commerce. With the advance of hand, it opens the door of augmented reality increasingly overlap with each a brand in an O2O world is not
mobile Internet, consumption is becoming more
transparent. Recommendations, information
information for the brands, and helps physical
stores transform into experience stores equipped
other, consumers’ perception
and decision-making have both
easy, but the sidebar to this story
contains four directives. 4 UNDERSTAND CHANGING
CONSUMER NEEDS
sharing and social networks are making a deeper with information terminals and display functions. New demands generate new
impact on purchasing decisions. Social media On the other hand, it brings exhibition and concepts. With the analysis of
platforms like WeChat generate new forms of social interaction to the service repertoire of online data, it is much easier for
commerce services, such as friend circle, mobile retail stores and directs consumers into offline ecommerce to gain insight into
Polestar is a third-party service provider consumers and serve their needs
payment and mobile shop. The “fans economy” participation and experience. This means that offering ecommerce data and strategies,
while building a brand.
spurs consumers to engage with their favorite all the places with access to information, online operation and marketing, O2O service,
brands and determines the brands’ influence in the or offline, media or advertising, are able to draw warehousing and logistics solutions.
age of social commerce. attention and generate transaction. www.cpjidi.com
204 205
A L L B R A N D S B E N E F I T F R O M D I G I T I Z AT I O N , F R O M P R O D U C T I O N T O D I S T R I B U T I O N A N D C O M M U N I C AT I O N .
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
CHINA’S GAMING
Gamification is the use of game mechanics and experience design in non-game
environments to motivate and engage people to achieve their goals. Gamification
is powerful because it drives fundamental human motivations, such as social needs
CULTURE OFFERS
(collaboration), esteem needs (status) and self-actualization needs (altruism).
TO MAKE DIGITAL
using it for many years, as in maps the lifecycle of technology gamification for the Chinese
frequent flyer programs (game trends, puts gamification in the market. China has a strong
points) and “star employee of the disillusionment stage, a low point, gaming culture that is getting
month” (leader boards). What which is a true reflection of where more widespread by the day.
PURCHASING FUN
is new, and transforming, is that gamification is at in China. There The number of Chinese gamers
gamification is now being played has been much misunderstanding has reached 495 million and
out in a digitally connected world and misuse of gamification. A lot annual sales revenue of games
and it can achieve immense scale. of the endeavors to gamify have and gaming has already climbed
Consider the recent ASL Ice been half-hearted and piecemeal up to ¥83.17 billion ($13.7 billion).
Bucket Challenge. People poured adjustments, bolting simple game The rapid development of mobile
iced water over their heads to raise mechanics here and there onto games has 215 million gamers
Favorable factors will converge in 2015 money for a charity that fights
degenerative muscle disease.
marketing programs. Marketers
have also failed to utilize the
playing online via mobile phones
and 84 percent of them play
The viral phenomenon started in huge amount of data generated more than 10 minutes a day.
the US, and people in countries by games to do real-time Demographically, the post-90s
around the world participated optimization. generation is beginning to move
within a short time. into mainstream. These are
digital natives who grew up with
computer games. Motivating them
using the language and rules of
games will be more relevant.
In collaboration with Lynn Liang, Freelance Researcher and Theresa Loo, National Training Director
208 209
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
1
MAXIMIZE THE USE OF
MOBILE TECHNOLOGY
2
WEAVE IN SOCIAL MEDIA
3
REROUTE THE CUSTOMER JOURNEY
4 MOVE FROM SMALL PAYMENTS TO
ECOMMERCE TO SOCIAL COMMERCE
Gamification and social media have a With increasing proliferation of data and the
The advancement of mobile technology symbiotic relationship. People choose to capability to analyze them, brands can now There is a propensity to spend money in a
allows games to be played anytime and play to be with friends or because of friends’ learn more about which points on the customer gaming environment; 34 percent of Chinese
anywhere. Tying mobile technology with recommendations. Gamified solutions should journey are important or problematic. Deploying mobile gamers are willing to spend money,
location-based information to create be linked to social media sites to amplify gamification mechanics at critical points of the albeit in small amounts, in games. If brands can
activities or offers for consumers are huge achievements by spurring encouragement, purchase pathway can allow brands to “reroute” integrate their products (real or virtual) into a
opportunities for gamification. collaboration and competition. This allows a the customer journey or improve brand gamified system, then there are opportunities
brand to cultivate a relationship with not just experiences, thus creating a virtuous loop from to sell to consumers while they are in a gaming
McDonald’s collaborated with the Baidu a consumer alone, but with the consumer’s awareness to post-purchase evaluation. mood.
Map mobile app to launch Sakura Run to circle of friends.
promote its new sakura ice cream cone. Smart Car found that consumers spent too Tsingtao adopted a game + social + ecommerce
When a consumer was within three miles of During Chinese New Year in 2014, Tenpay, much time between considering a Smart Car program on WeChat and introduced fun to
a McDonald’s restaurant the app calculated the online payment platform of the and actually purchasing one. By deploying flash an otherwise mundane beer-buying process.
the distance between the consumer’s Internet portal Tencent, recruited users by sale as game mechanics, Smart Car created a Consumers played a game called “Everyone
current location and the nearest McDonald’s. introducing a red packet game on WeChat. sense of urgency via “seckill,” a type of sale that making beer,” in which Tsingtao weaved beer-
A running time appeared on the screen Consumers could send red packets to friends creates a buying frenzy because merchandise making technology into the game and guided
together with a melting sakura ice cream once they tied their debit/credit card to their is available for a strictly limited amount of time. gamers through the beer-making process.
icon. If the consumer raced and arrived WeChat account. Consumers had the option This approach, derived from an online game, The virtual beer made in the game could then
at the store before the ice cream melted of appointing a total designated amount and shortens the purchase decision time, cutting out be shared with friends or redeemed as a free
completely, he or she won a free sakura cone. the number of friends to receive red packets, asking friends’ opinions and visiting physical and beer on Tsingtao’s WeChat ecommerce site
Consumers commented on social media that but the amount of money in each red packet online stores. The approach worked for Smart when consumers make beer purchases, thus
the promotion created more excitement than was randomly assigned. The element of Car, which sold 200 cars in less than three-and- completing the O2O, online-to-offline loop.
the launch of iPhone 6. chance, as a game mechanic in this game, a-half hours in 2010. Smart Car has deployed
largely increased the level of excitement. The gamification in its ecommerce ever since. The
game helped Tenpay recruit more than eight most recent success was selling 388 cars in
million users within two weeks. three minutes on WeChat in 2014
www.ogilvy.com
210 211
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
RISING INCOMES
In China, premiumization has CHINESE BRANDS available online provides a very
been a core growth engine CHALLENGE different competitive set and
across certain categories, as MULTINATIONALS enables women of the 90s
illustrated by the rapid emergence generation to better express their
PRODUCE UPSCALE
of automobile, fashion and While developments in individuality. Manufacturers may
technology luxury brands. Last ecommerce present opportunities need to consider the launch of
year, nearly half of FMCG growth for traditional premium concepts, ecommerce-only brands to allow
came from price increases at a rate the Chinese consumers’ these new consumers to find
OPPORTUNITIES
far exceeding inflation. However, identification of premium the product that matches their
with the Chinese economy cooling is changing – challenging personality.
and FMCG growth slowing, two multinationals ownership of this
questions arise: will the classical concept. Xiaomi has become the EVEN COMMODITIES
CAN BE PREMIUM
ACROSS CATEGORIES
global model of trading up still most popular mobile handset
apply? And can it be applied in by offering an affordable luxury Strategically, an ability to
more categories? concept – premiumization premiumize offers new
with Chinese characteristics. opportunities to marketers. When
Within FMCG, the most visible Consumers have become savvier,
exponents of premiumization markets mature and competitors
demanding quality products with consolidate their share, offering
frequently have been multinational superior functional properties
brands like Estée Lauder and an innovative new premium
Strong concepts will drive Lancôme, spending lavishly
but at a price point adjusted to
the new more modest economic
concept can be an effective tool
for entry. In China we see Hengda
on media and celebrity
growth as categories mature representatives to extoll skincare
outlook. In FMCG we also see
the first Chinese manufacturers
differentiating by introducing
premium rice, water and cooking
products and capitalize on responding to this new normal.
Chinese women’s desire for oil, products usually considered
Vinda, a facial tissue brand, commodities. Hengda has used
beauty. The rapid development of delivered the combination of
business-to-consumer ecommerce Korean star Kim Soo Hyun to
product and communications push premium water into new
through Tmall has allowed these quality, convincing eight million
Premiumization. For manufacturers it’s frequently the holy grail of brand brands to broaden their footprint, consumption occasions, moving
new consumers to purchase
growth – retain shoppers or attract new shoppers by offering a more reaching consumers in more beyond typical on-the-go drinking
the brand last year by offering into more Chinese-suited cooking
expensive product. Done well, premium products can satisfy consumer remote cities and towns, while a more affordable price point
retaining control of their brands and tea brewing, with its healthy
desire while enhancing brand image and the bottom line. than premium multinational beauty concept.
visual merchandising. The number competitors.
of online shoppers is growing The emergence of locally tailored
twice as fast in lower tier cities Generational shifts within China premium products in these
compared with growth in the point to continued opportunities. previously low margin categories
urban core markets of these Young women from the 90s marks a milestone in the evolution
prestige brands. generation are already 30 percent of China’s FMCG market.
more likely to purchase prestige Across all categories, from high
However, beauty experts who face care brands like Laneige, in
interact with consumers in involvement products like facial
comparison to their older sisters care to staples like water, premium
department stores and beauty of equivalent income. As members
Kantar Worldpanel is the world products are emerging and offer a
leader in continuous consumer counters still have a strong role of this generation age, taking
to play in educating consumers continued route for brand growth
panels. We help our clients along with them their demand
about the broad range of products over the coming five years. As
William Marks understand what people buy, what
they use and the attitudes behind
for premium brands, we will see categories continue to mature, and
Account Director offered by high-end brands. this sector continue to boom,
shopper and consumer behavior. In
Brands will need to offer digital growth potential from expanding
Kantar Worldpanel China, we are one of services of CTR. requiring manufacturers to shift
equivalents of these experts, the size of the market basket
william.marks@ctrchina.cn brand portfolio balance. Catering
online consultants who can diminishes, marketers will need
www.kantarworldpanel.com/cn to this younger generation
support women living outside of to innovate and invest in building
requires a different set of brands. strong concepts and brands to
the catchment area of traditional The plethora of niche brands
brick and mortar stores. drive growth.
212 213
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
SMARTPHONES
Our own Ad Reaction 2014 These usage patterns show that to mobile as there is no real
study revealed that a typical smartphones are not all about advantage to accessing on
China multiscreen user spends being out and about. They are as other devices. The social media
almost eight hours a day across much used when people are in app WeChat is by far the most
DOMINATE ONLINE
TV, laptops, smartphones and fixed locations, such as at their used app on mobile in China!
tablets, compared with just workplace or at home. In China, as elsewhere globally,
seven hours spent by multiscreen the majority of social media
WHY PEOPLE USE
TIME OF CHINESE
users globally. And for Chinese interaction now happens via
multiscreen users, a smartphone, MULTIPLE SCREENS mobile devices. Because these
rather than a TV, now is the People have distinct roles and interactions often are also
primary screen, taking up 2.8 uses for different screens. And personal, people prefer to use
CONSUMERS
hours daily. although the portability of the their personal devices.
Only sleep really breaks the device (or not) is a factor in At the same time, even if people
multiscreen pattern. Even in the how it gets used, it is about far sometime use phones to access
traditional TV peak-time viewing more than that. The nature of video content, they still prefer to
slots in the evening smartphones the content and communication watch their favorite TV programs
retain their hold as the most used that the user is engaged in – how or films on larger screens. But
device. And laptops have higher personal it is, for example – is a that does not just mean on
But brands must shape messages usage than a TV then. In fact, for major influence on what device
he or she adopts.
traditional TV. Now that might
about a third of the time Chinese mean on a laptop or tablet
for multiscreen viewing consumers are simultaneously Some communications, such instead. Usage of both laptops
engaging across more than one as social media interaction, and tablets peak in the evening in
screen. have almost entirely switched China.
According to the China Internet Network Information Center People use smartphones all the time…
(CNNIC) there were 632 million Internet users in China by mid Smartphones are not favored only for their portability. People are
2014. And more Chinese now go online using a smartphone, equally likely to use their smartphone at home and outside the house.
83.4 percent, rather than a PC device, 80.9 percent.
66% 65%
57%
49%
37%
24% 24% 20%
9% 5%
On the bus/ On the bed In office/ On couch By a desk In a café/ Dining table In the In a car On a train/
subway at home at school at home at home restaurant at home bathroom plane
www.millwardbrown.com
214 215
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
SHIFTING
unrelated activity (stacking) or to enhance
their viewing with other information
(meshing). 68% To fill time during
ad breaks
To keep up with
friends on social media
TV not interesting
enough for my full
More information
about what’s on TV
To discuss what
I’m watching
(not TV related) attention (eg. via social media)
While there are opportunities for brands STACKING
to deepen engagement around related
content across different devices, most of 14%
the time people’s minds are in different
places depending on the device being
used. But maybe there is an opportunity
UNRELATED
to deliver synergistic, reinforcing CONTENT
impact through advertising delivered 23% 19%
coincidentally through both devices. Source: Millward Brown 2014 AdReaction China Report 15% 10% 10%
The key is still to deliver coherent brand
communications that are also attuned to Someone else has Just have TV on for Need to get other To interact with To follow up on a
the way each screen is being used. how to most effectively deploy smartphone connectivity as chosen what’s on TV background noise things done what’s happening TV ad
on TV
a core element with their marketing programs.
Source: Millward Brown 2014 AdReaction China Report
Already smartphones are becoming the go-to device to
SMARTPHONES: THE find out more, follow up or respond and to share things
CONNECTIVE TISSUE with others about anything, brands included. In fact just
ACROSS ALL SCREENS thinking within screens is too narrow-minded. Smartphones
connect not just across screens; they connect across
What is very clear through all this is that
smartphones are becoming the always-on,
everything.
Action points for brands in a multiscreen world
constant companion of China consumers. Smartphones allow all media to be interactive and they
1 2 3
They have been described as the first transform even the analog into digital. QR codes and
component of the human exoskeleton. other mobile response mechanics on print, out-of-home
And in that context they are becoming the and point-of-sale brand communications, even packaging
connective tissue across all screens. allows consumers to interact with brands wherever, Optimize online owned media Ensure that mobile interaction Start placing mobile
whenever, and potentially however they want to. and sales channels in China and connectivity is facilitated connectivity at the core of all
To maximize success, China marketers
for easy access and usability as easily as possible through all marketing and communications
need to identify how they are going to Smartphones now form the connective tissue between the
across screens. brand touch points. strategies.
activate their campaigns across screens. online and offline worlds in China. Even the smallest
But most important, they must work out Chinese shopkeeper with a stall understands this now.
216 217
D R I V E N B Y A N I N S AT I A B L E P U B L I C A N D E N A B L E D B Y L O C A L E X P E R T I S E , C H I N A’ S T E C H B R A N D S B U I L D W O R L D - C L A S S P R O D U C T S O F G I A N T S C A L E .
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
TRUST IN AN AGE OF
China’s rising middle-class, estimated at (UGC) is part of our daily lives. The
around 230 million people, or 17 percent beauty of UGC is that consumers trust
of China’s population, enjoys an average it more than traditional advertising,
TRANSPARENCY
annual household income several times and UGC may go viral. But wide
greater than most Chinese. From our dissemination is a double-edged sword,
GroupM Project Deep Dive survey, it because both good and bad reviews
is clear that these consumers, more travel across the Internet at the same
IS DIFFICULT BUT
westernized in taste and lifestyle, pay speed.
attention not just to a brand’s quality and
It is clear that in the digital era brands
price, also to its emotional appeal.
primarily exist not on advertiser
220 221
TOP 100 Most Valuable Chinese Brands 2015
Part 4 | Brand Building Best Practices
BRAND-LED
customer experience that ambassadors. In the more people because the return-on-
optimizes the depth and breadth connected world, employees can investment is a more effective
of the brand promise. Innovative be the interface of your brand operation. The best marketing
communication in the digital age – creating the first tangible organizations, including those
ORGANIZATIONS
bridges the connection between consumer experience. It is at Coca-Cola, Unilever, and the
the brand and its audience. always crucial to get everyone Japanese beauty company
Barriers between brand and on board with irresistible Shiseido, have invested in
customer are disappearing. messages and programs. Some dedicated internal marketing
GAIN STRENGTH
high performing companies have academies to create a single
Within this context, brand started to measure employees’ marketing language and way
building has become too brand engagement as a key of doing marketing. No matter
important to be left just to performance indicator. Google if you are a marketing rookie,
FROM THEIR
the branding or marketing performance appraisals assess senior manager or at the director
functions. To deliver consistent employees’ “Googliness,” for level, there is always a valuable
and outperforming brand example. take away to apply in your work.
experience throughout
3
SHARED VISION
consumers’ lifecycle, all staff FOCUS PEOPLE ON A Great strength starts within,
in the company, from R&D to FEW KEY PRIORITIES and internal effectiveness
sales, should be organized to contributes to the external
Less is more – that’s the strength and financial
share and live the same vision.
power of focus. Focusing success. It is time to beef up
In our “Marketing 2020” report,
the organization on selected the organizational efforts to
the most comprehensive and
priorities, rather than on oceans develop a high-performing
global leadership initiative ever
of objectives, will bring surprise.
And they deliver long-term positive impact undertaken, we explain how to
build a brand-led organization
Successful organizations often
marketing organization. How
your organization looks and acts
measure brand success against serves as the proof of where
with a common vision. We
Key Performance Indicators, your brand is heading. Too many
identified these five drivers of
such as revenue growth and marketers get lost in creating
organizational effectiveness:
profit, and tie incentives at the buzz and generating temporary
China is becoming a genuine brand land. We are now flooded with numerous brands
down the street, up in the outdoor billboard and popping out in the Internet page.
1 CONNECT BRAND
TO THE BUSINESS
local level directly to those KPIs.
ORGANIZE AGILE,
sensation out there. Instead,
take the time to rethink about
4
STRATEGY AND TO CROSS-FUNCTIONAL how to make your organization
The smartest brands are moving beyond simple product ads to marketing the brand THE ORGANIZATION a better one. The road less
TEAMS
experience. Enabled by unprecedented technologies, entire industries are connecting taken, investing in building a
Brand strategy should not be From our perspective, marketers
with customers and one another in new ways. unified brand-led organization,
isolated. It should be embedded fall into three categories: “Think” will deliver long-term positive
in the organization as part marketers who apply analytic impact. Your organization is your
of business strategy. Great capabilities to tasks like data invaluable asset, so make the
marketers don’t passively align mining; “Do” marketers who best of it.
their department activities with develop content and design
the company strategy. They and lead production; and
actively engage in creating it. “Feel” marketers who focus
Leading companies go further on consumer interaction and
to put marketing and other engagement in social media
Leon Zhang functions under a single leader. and online communities. Thus, Millward Brown Vermeer is the
Director A year after Antonio Lucio was great market leaders need to only global marketing consultancy
Millward Brown Vermeer appointed CMO of Visa, he was be the orchestrators to lead focused on unleashing brand-
leon.zhang@millwardbrown.com invited to also lead HR, shaping and oversee the cross-function led business growth through the
the marketing recognition across development and embedding of
teams. consumer insight-led marketing
the organization.
strategy, structure and capability.
www.millwardbrown.com
222 223
A S C H I N A’ S M E D I A C O N S U M P T I O N R A P I D LY C H A N G E S , M E D I A I S O M N I P R E S E N T O N P E R S O N A L A N D P U B L I C S C R E E N S .
PART
5
RESOURCES
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - Index of Brand Profiles
f l q v
c Fortune 189
Lao Feng Xiang
Lenovo
171
140
Quanjude 188 Vanke 146
# r w
ChangYu 160 Letv 154
g
China Construction Bank 130 Longfor 172
China Eastern Airlines 147 Luzhou Laojiao 170
China Everbright Bank 186
m
360 151 China Life 133 R&F Properties 176 Wu Liang Ye 168
a
China Merchants Bank 135 Gemdale 173 Robam 174
x
China Minsheng Bank 141 Great Wall 172
s
China Mobile 129 Gree 149
China Overseas Property 195 Greentown China 189 Mengniu 138
Agricultural Bank of China 131 China Southern Airlines 150 Gujing Gong Jiu 179 Metersbonwe 178
h
Air China 139 China Taiping 191 Midea 151 Xueersi 195
Alibaba 126 China Telecom 134
y
Ming Jewelry 190 Sanquan 176
Anta 177 China Unicom 135 Moutai 134 Semir 197
CITS 196 Septwolves 198
b n
Country Garden 155 Haier 148 Shuanghui 146
CPIC 140 Hainan Airlines 171 Sina 159
CR Sanjiu 170 Hanting 186 Sinopec 131 Yanghe 155
Ctrip 157 Harbin Beer 161 Snow Beer 161 Yanjing Beer 175
d
Baidu 130 Hisense 188 NetEase 158 SOHO China 177 Yashili 199
Baiyunshan 168 Home Inn 174 New China Life 156 Sohu.com 190 Yihaodian 197
i
Bank of China 132 New Oriental 158 Suning 148 Yili 138
Bank of Communications 139 Suofeiya 179 Yonghe King 199
p
Belle 169 Dabao 169 Supor 191 Yonghui Superstores 175
e
Bright Dairy 160 Youngor 194
t
BYD 156 ICBC 129 Yunnan Baiyao 141
Industrial Bank 173
j z
Pearl River 187
Eastern Gold Jade 178 PetroChina 132
Evergrande Real Estate 154 PICC 147 Tata 187
Ping An 133 TCL 198
Jinjiang Inn 196 Poly Real Estate 150 Tencent 124 Zhong Hua 194
Tong Ren Tang 157 ZTE 159
Tsingtao Beer 149
228 229
Part 5 | Resources - Methodology
Introduction
We start with the corporation. In we call the Attribution Rate. adding another component
some cases, a corporation owns to our BrandZ™ formula. This
We multiply Corporate Earnings
only one brand. All Corporate component assesses future
by the Attribution Rate to arrive at
Earnings come from that brand. earnings prospects as a multiple
Branded Earnings, the amount of
In other cases, a corporation of current earnings. We call this
Corporate Earnings attributed to a
The brands that appear in this Before reviewing the details of DIFFERENT owns many brands. And we need component the Brand Multiple. It’s
particular brand. If the Attribution
report are the most valuable this methodology, consider these These brands are unique in a to apportion the earnings of the similar to the calculation used by
Rate of a brand is 50 percent, for
in China. three fundamental questions: why positive way and “set the trends,” corporation across a portfolio of financial analysts to determine the
example, then half the Corporate
is brand important; why is brand staying ahead of the curve for the brands. market value of stocks (Example:
They were selected for inclusion Earnings are identified as coming
valuation important; and what benefit of the consumer. 6X earnings or 12X earnings).
in the BrandZ™ Top 100 Most To make sure we attribute the from that brand.
makes BrandZ™ the definitive Information supplied by Bloomberg
Valuable Chinese Brands based SALIENT correct portion of Corporate
on the unique and objective
brand valuation tool?
They come spontaneously to Earnings to each brand, we analyze
Part B data helps us calculate a Brand
What happened in the past or Multiple. We take the Branded
BrandZ™ brand valuation
methodology that combines
IMPORTANCE mind as the brand of choice for
key needs.
financial information from annual
reports and other sources, such
even what’s happening today Earnings and multiply that number
by the Brand Multiple to arrive at
extensive and on-going consumer OF BRAND as Kantar Worldpanel and Kantar
is less important than the
what we call Financial Value.
research with rigorous financial
Brands embody a core promise of
IMPORTANCE OF prospects for future earnings.
analysis.
values and benefits consistently BRAND VALUATION
The BrandZ™ valuation delivered. Brands provide clarity
methodology can be uniquely and guidance for choices made
Brand valuation is a metric that
quantifies the worth of these
Step 3: Calculating
distinguished from its competitors by companies, consumers,
powerful but intangible corporate Step 2: Calculating Brand Contribution Brand Value
by the way we obtain consumer investors and other stakeholders.
assets. It enables brand owners,
viewpoints. We conduct Brands provide the signposts we We now have the value of unique role played by brand, Now we take the Financial
the investment community and
worldwide, on-going, in-depth need to navigate the consumer the branded business as a Brand Contribution. Value and multiply it by Brand
others to evaluate and compare
quantitative consumer research, and B2B landscapes. proportion of the total value of Contribution, which is expressed
brands and make faster and Here’s what makes BrandZ™ so
and build up a global picture of the corporation. But this branded as a percentage of Financial Value.
At the heart of a brand’s value better-informed decisions. unique and important. BrandZ™
brands on a category-by-category business value is still not quite the The result is Brand Value. Brand
is its ability to appeal to relevant is the only brand valuation
and country-by-country basis.
customers and potential DISTINCTION core that we are after. To arrive
methodology that obtains this
Value is the dollar amount a brand
at Brand Value, we need to peel contributes to the overall value
Globally, our research covers
two million consumers and more
customers. BrandZ™ uniquely
measures this appeal and
OF BRANDZ™ away a few more layers, such as
customer viewpoint by conducting
worldwide on-going, in-depth
of a corporation. Isolating and
BrandZ™ is the only brand the rational factors that influence measuring this intangible asset
than 10,000 different brands in validates it against actual sales quantitative consumer research,
valuation tool that peels away the value of the branded business, reveals an additional source of
over 30 countries. This intensive, performance. Brands that succeed online and face-to-face, building
all of the financial and other for example: price, convenience, shareholder value that otherwise
in-market consumer research in creating the greatest attraction up a global picture of brands
components of brand value availability and distribution. would not exist.
differentiates the BrandZ™ power are those that are: on a category-by-category and
methodology from competitors and gets to the core—how Because a brand exists in the country-by-country basis. Our
MEANINGFUL
that rely only on a panel of much brand alone contributes mind of the consumer, we have research now covers over two
In any category, these brands
“experts” or purely financial and to corporate value. This core, to assess the brand’s uniqueness million consumers and more than
appeal more, generate greater
market desk research. what we call Brand Contribution, and its ability to stand out from 10,000 different brands in over
“love” and meet the individual’s
differentiates BrandZ™. the crowd, generate desire and 30 countries.
expectations and needs.
cultivate loyalty. We call this
230 231
Part 5 | Resources - Methodology
definitive brand
valuation methodology
All brand valuation methodologies are
similar - up to a point.
WHY IS THE BRANDZ™
METHODOLOGY
All methodologies use financial research
and sophisticated mathematical formulas SUPERIOR?
to calculate current and future earnings BrandZ™ goes much further. Once we
that can be attributed directly to a have the important, but incomplete,
brand rather than to the corporation. financial picture of the brand, we
This exercise produces an important but communicate with consumers -
incomplete picture. constantly. Our on-going, in-depth
What’s missing? The picture of the brand quantitative research includes two
at this point lacks input from the people million consumers and more than 10,000
whose opinions are most important - the brands in over 30 countries.
consumer. This is where the BrandZ™
methodology and the methodologies of WHAT’S THE
our competitors part company. BRANDZ™ BENEFIT?
HOW DOES THE The BrandZ™ methodology produces
important benefits for two broad
COMPETITION audiences.
DETERMINE THE - Members of the financial community
CONSUMER VIEW? -including analysts, shareholders,
investors and CEOs - depend on
Interbrand derives the consumer point
BrandZ™ for the most reliable and
of view from panels of experts who
accurate brand value information
contribute their opinions. The Brand
available.
Finance methodology employs a
complicated accounting method called - Brand owners turn to BrandZ™ to
Royalty Relief Valuation. more deeply understand the causal
links between brand strength, sales
and profits and to translate those
insights into strategies for building
brand equity.
232 233
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - BrandZ™ Reports, Apps and iPad Magazine
BrandZ™ Top 100 BrandZ™ Top 50 Most Beyond Trust: Engaging ValueD: Balancing
Most Valuable Global Valuable Indian Brands Consumers in the Post- Desire and Price for
Brands 2014 2014 Recession World Brand Success
The report includes This groundbreaking study An Index based on An index based on
brand valuations analyzes the success of BrandZ™, TrustR BrandZ™, ValueD
and profiles of key Indian brands across 14 measures the extent measures the gap
categories along with categories, examines to which consumers between the consumer’s
analysis and insights the dynamics reshaping trust and are willing to desire for a brand and
about building and the Indian market and recommend individual perception of the brand’s
sustaining strong brands offers insights for building brands. High TrustR price. It helps brands
worldwide. valuable brands. correlates with bonding, optimize sales, profit and
sales and brand value. positioning. Complete
Complete information information is available
is available from WPP from WPP companies
For the iPad magazine search companies.
BrandZ 100 on iTunes.
BrandZ™ Top 50 The Chinese Golden The Chinese New Year The Power and Potential
Most Valuable Latin Weeks in Fast Growth in Next Growth Cities of the Chinese Dream
American Brands 2014 Cities
The report explores The Power and Potential
The report profiles the With research and how Chinese families of the Chinese Dream is
most valuable brands of case studies the report celebrate this ancient rich with knowledge and
Argentina, Brazil, Chile, examines the shopping festival and describes insight and forms part of
Colombia, Mexico, and attitudes and habits of how the holiday a growing library of WPP
Peru and explores the China’s rising middle unlocks year-round reports about China. It
socio-economic context class and explores opportunities for explores the meaning
for brand growth in the opportunities for brands brands and retailers, and significance of
region. in many categories. especially in China’s the Chinese Dream for
lower tier cities. Chinese consumers and
its potential impact on
brands.
For the iPad magazine search For the iPad magazine search For the iPad magazine search
BrandZ Latin America on iTunes. Golden Weeks on iTunes. for Chinese New Year on iTunes.
234 235
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - WPP Company Contributors
Added Value is a leading Blue Hive is a WPP joint venture Brand Union is a global brand Burson-Marsteller is a leading global public relations Cohn & Wolfe is a dynamic communications agency
global strategic marketing that handles all aspects of Ford agency with deep expertise in and communications firm. Our strategic insights and focused on public relations. With expertise in
consultancy providing brand APA’s marketing, including brand strategy, design, interaction, innovative programming build and sustain strong consumer, trade, digital and corporate PR, it works
strategy, innovation, insight and above-the-line, digital, DM, CRM brand management and employee corporate and brand reputations. We provide our with domestic, regional and international brands
communications services. We and media planning, increasing engagement. We serve every major clients with counsel and program development across across a number of sectors which include travel and
are driven by one thought – to coordination and synergies among market with a network of 500 the spectrum of public relations, brand marketing, tourism, automotive, art and design, fashion, retail and
make marketing that works. Our Ford’s WPP agencies. Blue Hive people in 25 locations worldwide. public affairs, digital media, media relations, event luxury goods, healthcare, technology and professional
approaches include qualitative provides a full-service, integrated Our belief, which informs the way management and other communications services. services and FMCG. Cohn & Wolfe – impactasia has
insight and ethnography, offering, created to respond to the we approach our work, is that the Our clients are global and local companies, industry officers in Hong Kong, Shanghai and Beijing. Cohn &
segmentation and portfolio rapidly changing consumer and experience of the brand is the associations, professional service firms, governments Wolfe – impactasia is part of global agency Cohn &
planning, brand positioning, media landscapes. brand. and other large organizations. Wolfe.
cultural insight, innovation, brand
Blue Hive is more than an Experiences form the basis of all Burson-Marsteller entered China in 1985 at the www.cohnwolfe.com/zh-en
equity studies, communications
advertising agency (lots of other kinds of human relationships, with invitation of the Xinhua News Agency, becoming www.cohnwolfe.com/zh-hans
optimization and tracking.
places say that, but it’s actually other people and with the world one of the first global public relations firms to
Lydia Shen
Added Value has 17 offices in 11 true). For starters, we don’t just around us. Successful brands make operate in the People’s Republic of China. Today,
Managing Director
countries across Europe, North do advertising - we drive regional lasting impressions on us as a result we provide evidence-based communication and
Cohn & Wolfe
America and Asia-Pacific, and strategies and connect markets to of continual, positive moments advisory services to clients from our offices in Beijing,
lydia.shen@cohnwolfe.com
is accredited among “Best deliver true 360 marketing across of interaction. These experiences Shanghai, Guangzhou and Chengdu.
Companies to Work For 2014.” the entire APA region. We’re also influence satisfaction, build loyalty
Burson-Marsteller’s China team includes
Added Value is part of Kantar, the not an agency in the traditional and create emotional attachment.
accomplished communications experts who
data investment management sense, but a partnership of JWT,
www.brandunion.com/ offer a unique blend of local market knowledge,
division of WPP, the world leader Ogilvy & Mather, Mindshare and
www.brandunion.com/ understanding and contacts and international
in marketing communications Wunderman working as a single
connect/beijing experience. Our consultants have diverse
services. entity.
www.brandunion.com/ backgrounds ranging from government service to
www.added-value.com Similar to the already established connect/hong-kong consumer marketing to finance and technology, and
Blue Hive in London, Ford and www.brandunion.com/ all are focused on delivering measurable results to our
Reggie Jin
WPP created a regional hub with connect/shanghai/ clients.
Deputy Managing Director
Blue Hive Shanghai. It’s our job to
Added Value, China Monica Lee Burson-Marsteller guides clients towards success
look after the diverse Asia Pacific
reggie.jin@added-value.com CEO in the rapidly evolving and growing China market.
region, overseeing Thailand,
Brand Union, China Our services include corporate communications,
Indonesia, Philippines, India, China,
monica.lee@brandunion.com brand and product marketing, issues and crisis
Taiwan, Australia and New Zealand.
management, and government relations and public
www.thebluehive.com/apa/ policy consulting. We provide these services to
clients in major industry verticals such as energy,
Mark E Evans
banking, insurance, telecommunications, technology,
Senior APAC Digital Strategist
healthcare, automotive, chemicals, retail, property and
Blue Hive
fast moving consumer goods.
mark.evans@thebluehive.com
www.bmchina.com.cn
Daisy King
CEO
Burson Marsteller, China
238 daisy.king@bm.com 239
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - WPP Company Contributors
CTR analysts and experts help GroupM is WPP’s consolidated Hill+Knowlton Strategies was the For over 150 years, the J. Walter Kantar Health is a leading global Kantar Worldpanel is the world
advertisers, media owners and media investment management first international communications Thompson Company has existed healthcare consulting firm and leader in continuous consumer
advertising agencies measure their operation, serving as the parent consultancy to establish a presence to create pioneering solutions that trusted advisor to many of the panels. Our global team of
media image and impact. Born and company to agencies including in China in 1984. Headquartered build brands and businesses. Why? world’s leading pharmaceutical, consultants applies tailored research
raised in China, Chinese culture Maxus, MEC, MediaCom, Mindshare in Beijing, with offices in Shanghai Because we believe pioneering can biotech and medical device solutions and advanced analytics
and values are a part of our DNA. and Xaxis. GroupM is the global and Guangzhou, H+K China is one change how the world thinks, feels and diagnostic companies. to bring you unrivaled sharpness
We have witnessed the seismic leading media investment of the largest PR agencies in this and acts. How? By imagining new It combines evidence-based and clarity of insight to both the big
transformation of the market, management group. market, employing 250 bilingual relationships between people and research capabilities with deep picture and the fine detail. We help
experienced numerous industry communications professionals who brands. scientific, therapeutic and our clients understand what people
With a staff of over 1,800 people,
reforms, while building expertise provide cross-sector, integrated clinical knowledge, commercial buy, what they use and the attitudes
GroupM invests in more than As an early entrant into the
in media management, brand and communications services to many development knowhow, and brand behind shopper and consumer
560 markets across China, with modern Chinese advertising
advertising communications and Fortune 500 companies. and marketing expertise to help behavior.
an overall activity volume of $9.9 industry over 20 years ago, J.
consumer research. clients evaluate opportunities,
billion (RECMA 2013). As China’s With 30 years of market Walter Thompson China has We have more than 60 years’
Our in-depth knowledge of leading media communications experience and insights, H+K launch products and maintain
proudly pioneered an enviable experience in helping companies
the local market, with a global group, GroupM is one of the China has established itself as brand and market leadership. Our
list of big, business-building ideas shape their strategies and manage
perspective, enables us to discover industry’s biggest investors in an industry leader in corporate advisory services span three areas
for an equal mix of multi-national their tactical decisions; we
the insights that make sense of syndicated and proprietary media communications, marketing critical to bringing new medicines
and local brands. Ideas that understand shopper and retailer
what is hidden beneath today’s research and optimization tool communications, public affairs, and pharmaceutical products to
have been recognized at almost dynamics; we explore opportunities
developments. We inspire our development. media relations, crisis and market – commercial development,
every global and local creative for growth in terms of products,
clients to make informed decisions issue management, and digital clinical strategies and marketing
www.groupmchina.com and effectiveness award show, categories, and regions and within
based on our unparalleled and communications. Hill+Knowlton effectiveness.
including China’s first Cannes Lions trade environments. Together with
profound understanding of the Michael Zhang Strategies, Inc. is headquartered Grand Prix. www.kantarhealth.com our partner relationships, we are
critical challenges they face in the Chief Strategy Officer, China in New York, with 87 offices in 49 present in more than 50 countries
Chinese marketplace. This is what GroupM countries, as well as an extensive www.jwt.com/china Simon Li
– in most of which we are market
michael.zhang@groupm.com General Manager
we bring you, China insights. We associate network. Dan Ingall leaders –which means we can deliver
can do this because we know China Kantar Health, China
www.hkstrategies.com Managing Director inspiring insights on a local, regional
better. simon.li@kantarhealth.com
JWT, Shanghai and global scale. In China, we are
Sarah Thackray daniel.ingall@jwt.com one of services of CTR.
China Insight is at the core of our
Director Business Development
brand value. We aim to share www.kantarworldpanel.com/cn
and Marketing, Asia Pacific
unique viewpoints, look behind the www.kantarworldpanel.com/cn-en
Hill+Knowlton
numbers, beyond the trends and
sarah.thackray@hkstrategies.com Jason Yu
between the lines. In short, our job
is to help companies and brands General Manager, China
understand the Chinese market, its Kantar Worldpanel
people, and to win in China. jason.yu@ctrchina.cn
www.ctrchina.cn/en/
Becky Cheung
Corporate Marketing &
Communications Director
CTR Market Research
beckycheung@ctrchina.cn
240 241
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - WPP Company Contributors
As a global leader in brand Quality-seeking researchers, Maxus is a global media We’re experts in advertising, Ogilvy & Mather is one of the
consulting and design, Landor marketers and brands choose agency with services including marketing communications, media, largest marketing communications
helps clients create agile brands Lightspeed GMI as their trusted communications strategy, media digital and brand equity research, companies in the world. It was
that thrive in today’s dynamic, global partner for digital data planning and buying, digital and we work with 90 percent of named the Cannes Lions Network
disruptive marketplace. Our collection. Our innovative marketing, social media strategy, the world’s leading brands. We of the Year for three consecutive
work enables top brands – from technology, proven sampling SEO, SEM, direct response media, know brands that are meaningfully years, 2012, 2013, and 2014;
Barclays to BMW and Tide to methodologies and operational data analytics, and marketing ROI different capture more volume and the EFFIEs World’s Most
Taj – to stand for something while excellence facilitate a deep evaluation. share, command premiums and Effective Agency Network for
never standing still. understanding of consumer grow their value. Our key areas of two consecutive years 2012 and
Maxus help marketers build
opinions and behavior. focus are brand strategy, creative 2013. The company is comprised
Landor’s branding services profitable relationships between
From award-winning survey development, channel optimization of industry leading units in the
include strategy and positioning, consumers and their brands,
engagement to fieldwork and brand performance. following disciplines: advertising;
identity and design, brand combining the disciplines of
management, we add value public relations and public affairs;
architecture, innovation, naming communications planning and Our team includes some of the
at every stage of the research branding and identity; shopper
and verbal branding, research customer relationship marketing most talented market researchers,
process. Focusing on local and retail marketing; health care
and analytics, environments and to deliver “Relationship Media,” our consultants, storytellers and
market knowledge, Lightspeed communications; direct, digital,
experience, engagement and new model powered by creative neuroscience experts in the
GMI’s proprietary panels deliver promotion and relationship
activation, and digital and social media thinking and sophisticated, industry. With offices in 56
access to more than four million marketing; consulting, research
media. real-time customer data. countries, we understand the
online research respondents with and analytics; branded content
importance of both a global and
Founded by Walter Landor in unparalleled quality, capacity and www.maxusglobal.cn and entertainment; and specialist
local focus – and we understand
1941, Landor pioneered many targeting. communications. O&M services
Annie Hsiao consumers. Today, many brands
of the research, design, and Fortune Global 500 companies
Our comprehensive product President are a company’s most valuable
consulting methods that are now and local businesses through its
suite offers the tools and services Maxus, China asset. We can help you manage
standard in the branding industry. network of over 500 offices in 126
needed to generate dependable annie.hsiao@maxusglobal.com your brands to drive financial
Today, Landor has 27 offices countries.
research results across the growth and wealth creation for
in 21 countries, working with a
consumer, B2B, financial and your organization. www.ogilvy.com.cn
broad spectrum of world-famous
healthcare business segments.
brands. Clients include Jin Jiang www.millwardbrown.com Chris Reitermann
With office locations throughout
Group, Shougang, Coca-Cola, CEO
Asia-Pacific, the Americas and Jason Spencer
Tong Ren Tang, Jiangkang, Ogilvy & Mather, China
Europe, staffed with experienced Managing Director
Yuanda, Midea, Leiyunshang, chris.reitermann@ogilvy.com
local talent, we understand Millward Brown, Shanghai
BMW, ECADI and Chia Tai Group
the nuances of each market. jason.spencer@millwardbrown.com
among many others.
Headquartered in Warren, New
www.landor.com Jersey, Lightspeed GMI is part Albert Sim
of the Kantar Group, the insight, Managing Director
Peter Mack
information and consultancy Millward Brown, Beijing
Executive Director
division of WPP, the world leader albert.sim@millwardbrown.com
Landor Associates, Greater China
in marketing communication
peter.mack@landor.com
services..
www.lightspeedgmi.com
Terry Wiley
Chief Executive Officer
Asia Pacific
Lightspeed GMI
twiley@lightspeedresearch.com
242 243
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - WPP Company Contributors
244 245
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - WPP Brand Building Experts
CTR CHINA
Amy An Mark E Evans Daisy Meng
Jenny Ma Jeff McFarland
BLUE HIVE LANDOR Lillian Li
Rajeev Aggarwal Rosy Li
Michael Zhang Chaojie Miao Ronan Cai William Wei
Winnie Wang
GROUPM Annie Hsiao
Rachel Xu
Elisa Hu Douglas Dew MAXUS
Catherine Shen
MILLWARD BROWN
BURSON-MARSTELLER James Galpin
MILLWARD BROWN
Mark Du
Thomas Yan Luo Xiaoting Jane Liu
OGILVY Steven Shi
Faridea Zhao Maggi Jiang HILL+KNOWLTON
Savvy Xie
HILL+KNOWLTON STRATEGIES
Jason Spencer Felix Qin
STRATEGIES Joe Peng
MILLWARD BROWN BURSON-MARSTELLER
Haze He Lynn Liang Zita Wang
MILLWARD BROWN Ching Ye COHN & WOLFE Susan Sun
OGILVY
Yi Li Maggie Peng Sophie Shen
Jason Yu Lucy Yu OGILVY
Eric Zhao CTR CHINA
KANTAR WORLDPANEL Lily Hu
Kow Kuanhua
Chirantan Ray Sylvia Shang
Leon Zhang LIGHTSPEED
Marcell Chu MILLWARD BROWN Yu Fan
HILL+KNOWLTON Debbie Swee Azhar Shah
STRATEGIES
Shuang Xu
BURSON-MARSTELLER
Irene Zong Na Jin
Gawne Ed Michael Smollan
Chiwei Teo
Allen Liu SMOLLAN
246 247
TOP 100 Most Valuable Chinese Brands 2015
Part 5 | Resources - BrandZ™ China Top 100 Team
WPP IN CHINA
We help build valuable brands
TB Song
Chairman, WPP Greater China
tb.song@wpp.com
Bessie Lee
Chief Executive Officer, WPP China
bessie.lee@wpp.com
If you liked the book, now view the movie
Belinda Rabano It includes exclusive documentaries about Tencent, the new number one brand
Head of Corporate Communications, WPP Asia Pacific in the BrandZ™ China Top 100 ranking, and Alibaba, the Top 100 newcomer
belinda.rabano@wpp.com
that caught the world’s attention with its record IPO. Plus gain expanded
brand building insights and enjoy an exciting countdown through all of the
For further information about WPP companies worldwide, BrandZ™ Top 100 Most Valuable Chinese Brands 2015. Just go to
please visit: www.wpp.com/wpp/companies
www.brandz.com/china2015videos or scan the QR code with your mobile device.
or contact:
David Roth
CEO The Store, WPP EMEA and Asia
david.roth@wpp.com
250 251
Writing Ken Schept
Photography Cecilie Østergren
Design Kay Blewett
Powered by
www.brandz.com