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Infant

Protection
Hospital-wide protection for infants
from abduction and mother/infant mismatches
A presentation for [Hospital Name]

Todays Agenda
IntroductiontoSTANLEYHealthcare
ChallengesofInfantProtection
TheSTANLEYHealthcareSolution

Overview
EventNotification
ClinicalWorkflowFeatures
Integrations&OtherApplications
ImplementationSupport
Components&Architecture

BenefitsAnalysis
Demonstration

Confidential. Copyright STANLEY Healthcare 2013.

About
STANLEY
Healthcare

STANLEY Healthcare Background

Broad Customer Base

5,000+ acute care hospitals


12,000+ long-term care organizations

Leading Brands

Broad Set of Solutions

Recognized Market Leader

STANLEY a Trusted Brand

Security & Protection, Supply Chain and Asset Mgt.,


Environmental Monitoring, Patient Safety, Patient
and Staff Flow
16 of the top 17 U.S.
hospitals as clients

Since 1843, 45,000 employees worldwide,


Fortune 250 organization

Confidential. Copyright STANLEY Healthcare 2013.

STANLEY Healthcare Solution Set

Infant Protection
Patient Security/Elopement
Wander Management
Staff Security
Facility Security

Asset Management
Supply Chain Management
Storage Solutions

Fall Management
Hand Hygiene Monitoring
E-Call/Wireless Nurse Call

OR Patient Flow
ED Patient Flow
Clinic Patient Flow
Staff Workflow
Temperature Monitoring
Humidity Monitoring

Confidential. Copyright STANLEY Healthcare 2013.

STANLEY Healthcare Solution Set


Comprehensive
Healthcare Solutions
Transform Departments
Hospital-Wide

Confidential. Copyright STANLEY Healthcare 2013.

Background
& Challenges

Infant Abduction: A Well Documented Issue


Over130abductionsofinfants
fromhospitalsintheUS*
Onlyreportsdocumentedcasesofa
successfulabductionbyanonfamilymember
Abductionsbyafamilymemberarenotincluded
Unsuccessfulabductionattemptsarenotincluded

Abductionsoccurinmultiplelocations*

Mother'sroom:58%
Nursery:13%
Pediatrics:13%
"Onpremises":16%

JointCommissionSentinelEvent
*Source: National Center for Missing and Exploited Children, 1 Jan 2013, by non-family members, birth 6 months

Confidential. Copyright STANLEY Healthcare 2013.

Mother/Infant Matching
Mixupspresentingthewronginfanttothewrongmother
Considerablymorecommonthaninfantabductionbutnoofficialstatistics
arekept
WrongfulDischargeisaJointCommissionSentinelEvent
Regularlymakesmediaheadlinesallovertheworld

Howeverdiligentandwelltrainedthehospitalstaffmay
be,thesheernumberofmother/babytransferseveryday
simplyprovideopportunityforhumanerror
Theconsequencesandimpactforallinvolvedarereal

Confidential. Copyright STANLEY Healthcare 2013.

Recent Cases
BabyswitchedatMinneapolisHospital,
breastfedbywrongmother Dec.7,
2012
Thenewborninfantwillhavetoundergoblood
testingforHIVandhepatitiseverythreemonths
forayear

Twobabiesgiventowrongmothers
afterbeingreturnedfromthenurseryat
anAustralianHospitalinVictoria Jul
2011
Newbornsspentmostofthedaywiththewrong
mothersuntilafamilymembernoticedthe
mistake

Confidential. Copyright STANLEY Healthcare 2013.

10

Underlying Causes of Mother/Baby Mix-ups


Misreadinginfantormotherbraceletinformation
Braceletfallingoffankleorwrist,whichisparticularly
commonwithnewborns
Bedmixups,inwhichachildisremovedforbathingor
treatmentthenreturnedtothewrongbed
Mixupsofbabieswithsimilaroridenticalnames
MisreadingofIDnumbers
Inadequateverificationprocesses
Parentswhoarenotfluentinthestaffsnativelanguage

Confidential. Copyright STANLEY Healthcare 2013.

11

The STANLEY
Healthcare
Solution

Hospital-Wide Infant Protection


Anewgenerationofinfantprotection
LeveragesyourexistingWiFinetworktoprotectinfantsanywhere inyour
hospital

Providesprotectionagainst:
Infantabduction
Mother/Infantmismatches

Additionalpatientsafety&security
applications
Patientvisibility&staffassist
Environmentalmonitoring
Assetmanagement
Handhygienecompliancemonitoring
Confidential. Copyright STANLEY Healthcare 2013.

13

The Hugs Legacy of Trust


Themarketleaderininfantsecurity,withmorethan1,300
installationsworldwide
2outof5infantprotectionsystems
installedisaHugssystem

Morethan350mother/infantmatching
installationsworldwide
1outof5HugscustomersalsouseKisses

Protectsmorethan1.5millioninfantseveryyear
Widelyregardedasthecommunitystandardininfant
protectionandbecomingtheglobalstandard

Now on a hospital-wide platform


Confidential. Copyright STANLEY Healthcare 2013.

14

Success Story: Garden Grove Hospital Medical Center


Attemptedabductionon
August6,2012
Perpetratorimpersonatedstaff
andattemptedtokidnapaninfant
Hugssystemactivatedan
alarmattheexit
Staffresponseresultedin
theperpetratorbeing
detainedonsite
National media coverage

Confidential. Copyright STANLEY Healthcare 2013.

15

Solution
Overview

Hospital-Wide Infant Protection


Adult/ Peds
Tamper Tag
Coming 2014

Software
Interface

Exit Controller (Elevator)

Staff Tag

Exit Controller

Wi-Fi
Access
Points

Hugs
Tag

Kisses
Tag

Other Applications:

Asset Management
Temp/Humidity
Hand Hygiene
Confidential. Copyright STANLEY Healthcare 2013.

17

The Hugs Tag The Heart of the Solution


Enrollsautomatically
Nomanualtesting
required
Automaticbattery
statuschime
Waterproofforeasy
bathingofinfant

Adjustablestrap
Nonallergenic,nonlatex
Lastsforaslongas
infantsstay

Reusable
Durable:nomechanical
movingpartstowearout

Rechargeable
2yearbatterylife

Confidential. Copyright STANLEY Healthcare 2013.

18

Exit Protection
Systemalarmswhenaninfantisbroughttowardsanopen
door/elevatorleavingtheprotectedarea
Ifthedoorisclosed,thesystemcanactivateamag lock
Exitcontrollercapableofstandaloneoperation
EX5500
Controller
Capture zone
(field adjustable)

Confidential. Copyright STANLEY Healthcare 2013.

19

Tamper Protection
Systemalarmsifthetagbandiscutordetached
Detectedanywhere inthehospitalwithWiFi

Wi-Fi access
points

Confidential. Copyright STANLEY Healthcare 2013.

20

Tag Supervision Protection


Tagmonitoredatalltimesanywhere inthehospital
withWiFi
Failuretoseethetagforacertainperiodresultsinanalarm

Wi-Fi access
points

Confidential. Copyright STANLEY Healthcare 2013.

21

Out of Unit Protection


Securityextendsbeyondtheprotectedarea
Exitsarenotalastlineofdefenseaswithothersystems

OutofUnitalarm:
WarnsthatinfantisdetectedoutsidetheObstetricsUnit,butthereisno
recordofastaffmemberperformingaTransport

Confidential. Copyright STANLEY Healthcare 2013.

22

The Kisses Tag


Automaticandaudiblemother/infantmatching
Simpletouse:nobuttonstopressorwallmounted
lampstocheck
WorksanywhereinthehospitalwithWiFi
Anyinfanttagcanbeusedwithanymothertag
OptionalKissesbandorstandardhospitalband

Confidential. Copyright STANLEY Healthcare 2013.

23

Mother/infant Matching
Infanttaggeneratesaudiblemismatchalarm
Alarmalsoappearsinthesoftware

Positive,audiblematchconfirmationif
infanthasbeenawayfrommother
foraperiod
Wi-Fi access
point

Confidential. Copyright STANLEY Healthcare 2013.

24

Event
Notification

Detailed Software Alarms


Alarms&eventsappearautomaticallyinInstantNotifier
Completeeventinformation,includinginfant,typeandlocation

Alarmtype

Infant&alarmdetails

Currentlocation

Confidential. Copyright STANLEY Healthcare 2013.

26

E-mail & Text Message


Sendalarmsandeventsasemailortextmessage
Stayconnectedwhereveryouareinthefacilityoroutside
it
Idealforsecuritypersonnelor
othersonthemove

Eachalarmtypecanbe
configuredseparately,with
automaticAlarmEscalation

Confidential. Copyright STANLEY Healthcare 2013.

27

IP Phone Integration
SendalertandalarminformationtoIPphones
Ensurestaffwhoneedtheinformation,getthe
information
Analternativetoaudiblealertsforsomeeventsaquieter
environment

Confidential. Copyright STANLEY Healthcare 2013.

28

Vocera Integration
SendalarmsandeventstoVocera badges
Alarmisdisplayedonthebadge
NoneedforcaregivertoruntoaPC!
Increasesefficiencyandtimeatthebedside

Eachalarmtypecanbeconfigured
separately,withautomaticAlarmEscalation
Availableasalicensedoption

Confidential. Copyright STANLEY Healthcare 2013.

29

Clinical
Workflow
Features

Easy Tag Application


Hugstagautomaticallyenrollsinthesystemwhenthe
tamperbandisattached
Audiblechimeconfirmsthetagisactivated

BabySense featureassistsstaffin
makingsurethatthetag
issecurelyontheinfant

Skin proximity
sensor

Systemgeneratesanoticeifthetagistooloose
Fullyconfigurable,withtemporarysuspendand
disablefeatureforeachtag

Confidential. Copyright STANLEY Healthcare 2013.

31

Smooth Patient Transports


Infantsareeasily&securelytransportedoutoftheunit
InitiateTransportfromthesoftwareoratexitsequippedwithoptionalkeypads
oraccesscontrolcardreaders

Securityremainsinplace
Systemcontinuestomonitorfortamper&supervision
Transportcanbelimitedtocertainareas movingbeyondwillcauseanOutof
Unitalarm

AlertifTransporttimeexceeded
Locationofinfantcanbechecked,andthetimeextended

AutoReturn
SystemautomaticallyendsaTransportwhenaninfantisdetectedbackinits
assignedunit
Canbeusedtotransferaninfantfromoneunittoanother

Confidential. Copyright STANLEY Healthcare 2013.

32

Customizable Patient Census View


Webbrowserbaseduserinterface
Taskoriented,withclearvisualdata

Toggleto
MapView

Toolbarformost
commontasks

Quicklyzoominon
aparticulararea

Fullcensuslistof
infantsinyourcare

Iconsshow
infantlocation

Colorcodingto
showstatus

Confidential. Copyright STANLEY Healthcare 2013.

33

Powerful Reports
Benchmarkperformance&documentcorrectiveactions
Multiplebuiltinreports,witheasycustomreports
AddreportstoyourFavoritesforquickaccess

Confidential. Copyright STANLEY Healthcare 2013.

34

Automatically Admit Mothers


AfeatureofHugswithKisses
Patientinfoisautomaticallypassedfrom
theAdmissionDischargeandTransfer
(ADT)systemtoHugsviaHL7protocol
Increasesefficiency:dataisonlyentered
once
Reducesstaffeffortandtimespentondataentry

Supportsdataaccuracywithcentralizeddataentry

Confidential. Copyright STANLEY Healthcare 2013.

35

Integrations
& Other
Applications

Security Integrations
IntegratedCCTV
ViewimagesfromyourCCTVsystemfromwithin
InstantNotifier
Seewhathappenedattheexitstartingafew
momentsbeforethealarm

STANLEYDelayedEgressMagneticLock
Securemonitoredexits

Accesscontrolintegration
Securelogintosystemcomputersusingstaff
accesscontrolbadges
Securebypassofexits,withidentification
ofstaffmember

Confidential. Copyright STANLEY Healthcare 2013.

37

Patient Visibility & Staff Assist


Monitorpatientsatriskofwandering
Locatethroughoutthehospital
Receivealertswhenpatientexitsthe
safeareaorentersarestrictedarea

Enablestafftocallforhelpfor
patientsorthemselves
Viastafftagwithcallbutton

Afullpatientprotectionsolutionisplannedfor2014
Tamperdetection
Exitprotection

Confidential. Copyright STANLEY Healthcare 2013.

38

Temperature & Humidity Monitoring


Automated24/7monitoring
oftemperatureandhumidity
Monitorbreastmilkstorage,
pharmaceuticalcabinetsor
staffrefrigerators
Automaticnotificationiftheunit
goesoutofrange
Generatereportsfor
complianceobligations

Confidential. Copyright STANLEY Healthcare 2013.

39

Asset Management
Track&locatebreastpumps,wheelchairsandotherassets
FindassetsanywhereinthehospitalwithWiFi

Receivealertsifdeviceleaves
thedepartment
Trackinventorylevels
andutilizationrates
Identifyopportunitiestoraise
efficiencyandreduceyourspend

Confidential. Copyright STANLEY Healthcare 2013.

40

Hand Hygiene Compliance Monitoring


Automated24/7monitoringofhandhygieneevents&
opportunities
Comprehensivereportsfordetaileddataanalysis
FacilitywidecoverageviaWiFi
IntegrateswithselectGOJOand
Ecolabhandhygienesystems

Confidential. Copyright STANLEY Healthcare 2013.

41

Implementation
Support

Site Evaluation
Consultationbeginsbefore youpurchase
CollaborativeprocesswithIT,clinicalstaff,security&others

ComprehensiveonsitereviewofyourWiFienvironment
Understandyourcurrentstate

ConsultationwithyourWiFivendor toensuresmooth
deployment
STANLEYHealthcareProfessionalServicesOrganizationhasextensive
experienceindesigninganddeployingfacilitywide
WiFisolutions

Confidential. Copyright STANLEY Healthcare 2013.

43

By Your Side Program

Acomprehensivesupportprogramtosupport
yourinfantprotectionprogram
ImplementationSupport
ImplementationGuideforNurseManagers
SamplePolicy

PatientEducation
Freeelectronicpamphlet

Confidential. Copyright STANLEY Healthcare 2013.

44

Clinical Education

Startingyouoffontherightfoot!
AllclinicaleducatorsareRNs,withdeep
experienceinpatientsecurity
OnlineUniversity
Ondemandtrainingavailableaspartof
softwaremaintenanceagreement

Arangeofservices
Onsiteclinicaleducation
Golivesupport
Consultations
Confidential. Copyright STANLEY Healthcare 2013.

45

Components
& Architecture

An Enterprise Solution
Enterprisegradeplatform
Modularandscalablearchitecturewithhighavailabilityandclustering
capabilities
Centralmanagementofdistributedsites
Enterprisedatabases

Flexiblestandardsbaseddevelopmentplatform
APIcommunicatesbidirectionallywithwiderangeofthirdparty
applications

Webbrowserinterface
MonitoractivityfromanyPCwithwebbrowseraccesstoserver

CompatiblewithmultipleWLANarchitectures

Confidential. Copyright STANLEY Healthcare 2013.

47

System Architecture
Integration

IntegrationtoEnterpriseApplications:
Security,Pharmacy,BuildingAutomation,etc.

Visibility
Software

MobileView,InstantNotifier
TrackAlertManageIntegrate

Location
Determination

LocationEngine

Infrastructure

WiFiNetwork

Tags

Infant,Patient,
Staff&EquipmentTags
Confidential. Copyright STANLEY Healthcare 2013.

48

System Data Flow

Locating
Engine

EX5500
Controller

Confidential. Copyright STANLEY Healthcare 2013.

49

Date Flow: MobileView with Hugs on LonWorks


GaintheadvantagesofMobileViewusingyourexisting
Hugssystem
Browserbasedsoftwareforanywhereaccess
BuiltinintegrationstoIPphones,accesscontrolsystem,etc.
Expandedsafety&securityapplications

Confidential. Copyright STANLEY Healthcare 2013.

50

Benefits
Analysis

Benefits for Patients, Staff & Facility

24x7protectionforinfantshospitalwide
Reducedexposuretoadverseevents
Infantabduction
Mother/babymixups

Increasedsecurity&safetyforpatients
Peaceofmindforstaff
ReducessecuritypersonneldedicatedtoOB
department

Confidential. Copyright STANLEY Healthcare 2013.

52

Hugs and Kisses: Unique Advantages


Hospitalwideinfantsecurity
Track&locateinfantsanywherewithWiFicoverage

Mother/infantmatching
Kissesistheonly proven,fullyautomated,mother/infantmatchingsolution
available

Multipleintegrations&optionsforeventnotification,task
automation&systemmanagement
Additionalpatientsafety&securityapplications

Patientvisibility&staffassist
Environmentalmonitoring
Assetmanagement
Handhygienecompliancemonitoring

Implementationsupport
Siteassessment,systemsintegration,clinicaleducationandongoingsupport
Confidential. Copyright STANLEY Healthcare 2013.

53

Thank You