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_Operations Management_
NEW SYLLABUS
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BUS 644 Entire Course _Operations Management_ NEW
SYLLABUS
Week 1
DQ 1
Ethical Issues and Operations. Ethical behavior is a corporate issue that
affects the companys bottom line. How do ethical issues impact
organizations and operations? Include an example seen in the workplace, in
the news, etc. that relates to real-life situations. Your initial post should be at
least 200-250 words.
DQ 2
Business Processes. Why are the following business processes important?
Which process do you feel is most important? Explain your reasoning.
a. Strategy development
b. Product development
c. Systems to produce goods and services
d. Order fulfillment
Your initial post should include real life situations and be at least 200-250
words.
Week 1 Assignment
Midas. Read the Midas case study in Chapter 2 of your text. Answer
questions 1through 4 in a two- to- four page paper in accordance with APA
Week 2
DQ 1
Productivity. Many times trade-offs are necessary to increase productivity.
What are important trades-offs involving the inputs to productivity? Your
initial post should include real life situations and be at least 200-250 words.
DQ 2
Product Design and Quality. What important organizational activities
enable a firm to build quality into its products? Explain each of these along
with its benefits. Your initial post should include examples and be at least
200-250 words.
Week 2 Assignment
Memorial Hospital. Read the Memorial Hospital case study in Chapter 4
of your text. Answer questions 1- 4 in a two- to- four (2-4) page paper in
accordance with APA guidelines as outlined in the Ashford Writing Center.
Your paper should be in paragraph form (avoid the use of bullet points), and
supported with the concepts outlined in your text. Provide at least two
scholarly sources from the Ashford University Library or other external
sources, excluding the textbook. Do not include the original questions of the
assignment in the paper.
a. Discuss some ways that a hospital might measure quality.
b. What are the potential costs of quality for Memorial Hospital? How could
the value of a human life be included?
c. Are there any ideas or techniques from TQM that Janice could use to help
Memorial focus on providing quality health care?
d. What measures could Memorial use to assess the quality of health care it
is providing?
Carefully review the Grading Rubric for the criteria that will be used to
evaluate your assignment
Week 3
DQ 1
Suppliers. Should a firm attempt to have fewer or more suppliers? What are
the advantages and disadvantages of each approach? Your initial post should
be 200-250 words.
DQ 2
Forecasting Methods. Read Problem 6 in Chapter 6 of your textbook.
Calculate and answer parts a through d. Include all calculations and
spreadsheets in your post. Explain why the moving average method was
used instead of another forecasting method. What might be another
forecasting method that could prove to be just as useful? Your initial post
should be 200-250 words.
Week 3 Assignment
Week 4
DQ 1
Process Selection: Product Design and Capacity. How is process
selection related to product design and capacity determination? Your initial
post should be 200-250 words.
DQ 2
Monique Food Processing Company and Capacity. Read Problem 6: The
Monique Food Processing Company in Chapter 8 of your text.
Monique Food Processing Company produces light snacks that can be heated
in a microwave. The following steps are included in the process: Steps
Description
Capacity (Units/Hour)
1
Prepare food
200
2
Measure and place in plastic pouch
175
3
Prepare cardboard box
200
4
Insert pouch into box
300
5
Shrink-wrap box
200
Week 4 Assignment
Beck Manufacturing and Plant Capacity. Read the Beck Manufacturing
case study in Chapter 8 of your text. Answer questions one through three in
a two- to- four page paper in accordance with APA guidelines as outlined in
the Ashford Writing Center.
a. Calculate the capacity of each machine center and the capacity of the
system.
b. If Beck wants to expand capacity, where should he focus the companys
efforts? How much extra capacity can he get without causing another
operation to become the bottleneck?
c. How may Mr. Beck expand capacity without purchasing new equipment?
Be specific.
Your paper should be in paragraph form (avoid the use of bullet points), and
supported with any formulas, calculations, and concepts outlined in your
text. Do not include the original questions of the assignment in the paper.
Carefully review the Grading Rubric for the criteria that will be used to
evaluate your assignment.
Week 5
DQ 1
Materials Requirements (MRP) Inventory and Customer Service.
Explain how MRP can decrease a companys inventory while improving its
customer service level. Include a real-life example. Your initial post should be
200-250 words.
DQ 2
Perpetual versus Periodic Inventory Systems. Describe the perpetual
and the periodic inventory systems. How are they different? Are there
circumstances in which one system is better than the other? Include real-life
examples. Your initial post should be 200-250 words.
Week 5 Assignment
Alliance Supermarket and Point-of-Sale (POS) Systems. Read the
Alliance Supermarket case study in Chapter 10 of your text. In a two- tofour page paper, answer questions 1 & 2 in accordance with APA guidelines
as outlined in the Ashford Writing Center.
Alliance Supermarkets
Alliance Supermarkets has been using a point-of-sale (POS) system for some
time to track its inventory. The system uses a laser scanner to read the
universal product code (UPC) on each item at the checkout container. The
UPC is a number that uniquely identifies the product on which it appears.
Currently, Alliance is using the UPC information to update inventory records
for each item. Although the system has greatly improved the companys
ability to replenish inventory promptly, the company still has some problems.
For example, sudden changes in demand for a particular item can catch the
company by surprise as it bases inventory replenishment on historical
demand patterns. Further, demand patterns and preferences may vary from
one store to another depending on the customers served by each, but the
inventory system groups all demand information together and treat each
store equally. Finally, the manufacturers that make the products stocked by
Week 6
DQ 1
Just-in-Time (JIT) Inventories. Choose companies or industries for which
JIT would be totally inappropriate? Explain your reasoning with examples in
200-250 words.
DQ 2
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