New meeting HOW DO I LOG IN?

Go to today’s entryView 1 day, 1 week

request or 1 month

QUICK TROUBLE SHOOTING

No connection available
ensure the laptop is properly connected to a
network – the RB Wireless Network
Connection quick user guide will assist

Internet Explorer Fails – Cannot Find Server
ensure you have successfully logged in using
AT&T Global network Client (AGN) as this is
required to by-pass default Internet settings
and allow access to the internet on an RB
4 
laptop via an external connection

Microsoft Outlook is extremely slow –

attachments take ages to download
check the network connectivity as a low-
bandwidth or poor connection will effect
download speeds
a large email inbox will also effect download
speeds AT&T GLOBAL
GETTING
GNG NETWORK
STARTED
STARTED CLIENT
Double click on the AT&T Global
Network icon
1

When at work…
AT&T GLOBAL NETWORK There is no requirement for AT&T Client as
CLIENT you are already connected

AGN (AT&T Global Network Client) allows

users to access their Microsoft Outlook and
When outside work…

You can connect to AT&T Client once QUICK

You will see the following screen.

use the internet on an RB laptop from an

external network connection such as a
connected to an external network, such as a
home broadband network or wireless
‘Hotspot’ – see the RB Wireless Network
USER GUIDE
wireless ‘Hotspot’ or home network
Connection guide for further information.

NOTE: Any usage restrictions in place Broadband connections are also commonly
within the RB network also apply when referred to as ADSL or DSL connections.
using AT&T Client
HOW DO I CONNECT USING
AT&T VPN CLIENT ?
 You will be prompted for your network login
credentials. Enter them in the Network Login
window. Your Account should be automatically
populated. EMEA uses GBIWARWI, NAA uses
RKBK2 and Asia-Pac uses HKIBMREB.
Provide your Windows ID e.g. sjhon. Type
your windows password. Tick “Save
Password” box, so that you will not be
prompted every time in future. Click “ÓK”

The AGN Client includes an Automatic

Connection feature which by default will attempt
a connection over all possible network types
installed on your computer. You will be
prompted for information required to connect.
Click Connect. After a successful authentication process, you
will see the status as connected
The AGN Client will attempt networks in this
order: Broadband, WiFi, Cellular, Dial/ISDN. If
Dial/ISDN is your only available network, you
will be prompted to select your Dial Access
Point. Click the links under Search by to sort
the list and narrow your choices by location,
country, state and city. Select an access point
by clicking the checkbox next to the
city name. Change the modem by
selecting a modem using the
Connect using drop down box.
Verify the information for Dial Prefix
and Number to dial. Click OK to
continue.