DATA ANALYSIS USING PERCENTAGE METHOD

Table representing Genders of the Employees

No.

of

Gender

Respondents

Percentage of Respondents

Female

24

42

Male

32

58

Chart
Chart representing Genders of the Employees

Female; 43%
Female
Male

Male; 58%

Inference:

The above mentioned table and chart shows that 60% of the respondents are
Male and 40% of the respondents are Female.

Table -4.1.2:
Table representing Marital Status of the Employees.

No.

of Percentage

Marital Status

Respondents

Respondents

Married

25

45

Single

31

55

of

Chart -4.1.2:
Chart representing Marital Status of the Employees.

Married; 45%
Single; 55%

Married

Single

Inference:
Above mention table and chart shows that 45% of respondents are married and
55% of respondents are Single.

Table representing experience of the employees in the Fenesta.

Experience

in No.

of Percentage

FVRIL

Respondents

Respondents

Below 1yr

21

39

1-2yrs

19

33.5

2-3yrs

17.5

3-4yrs

10

Above 4yrs

of

Chart
Chart representing experience of the employees in the Fenesta.

Experience of Employees
21
19

9
7

Below 1yr

1-2yrs

2-3yrs

3-4yrs

Above04yrs

Inference: Above mentioned table and chart shows that 39% of the employees
have their experience of below 1yr, 33.5% of the employees have experience of 12yrs, 17.5% of people have experience of 2-3yrs, 10% of people have experience of
3-4yrs, 0% of people have experience of 4yrs.
Table representing designations of Employees.

Table
Designati
on
Manager
s
Executiv
es
Officers

No of
Respondents

Percenta
ge
12

21.4

15
29

26.8
51.8

Chart:

Designation of Respondents
30
25
20
15
10
5
0

Managers

Executives

Officers

Inferences: The above chart shows that majority of the employees are of Officer
level followed by Executive and Managers.

Table representing the department of the respondents.

No. of
Respondents

Department
IT
Marketing
Installation
HR
Sales
Contact
Centre

Percentage
5
3
19
3
21

8.9
5.4
33.9
5.4
37.5

8.9

Department of Employees
9%

9%

IT
Marketing

5%

Installation
HR

38%

Sales

34%

Contact Centre

5%

Inferences: The above chart shows that majority of the respondents are from the sales department and
installation department followed by contact center, IT and Marketing and HR department.
Analysis
Table representing the mismatch between employees and their job profile.
No.

of Percentage

Retention Measure

Respondents

Respondents

Yes

11

19

No

45

81

of

Chart -4.1.6:
Chart representing the mismatch between employees and their job profile.

Mismatch of Job Profiles

45

45
40
35
30
25
20
15

11

10
5
0

Yes

No

Inference: Above mentioned table and chart shows that 19% of the employees
said that they feel mismatch between their job and their profile and 81% of the
employees said that they doesnt feel mismatch between their job and their profile
Table -4.1.7:
Table representing comfort level on the job nature of the employees.
No.

of Percentage

Job Nature

Respondents

Respondents

Highly Comfortable

14

Comfortable

12

22

Neutral

27

48

Uncomfortable

16

Highly
Uncomfortable

Chart -4.1.7:

of

Chart representing comfort level on the job nature of the employees.

Comfort Level of Employees

16%

Highly Comfortable

14%

Comfortable
Neutral

21%

Uncomfortable
Highly Uncomfortable

48%

Inference: Above mentioned table and chart shows that 14% of the employees are
highly comfortable with job nature, 22% of the employees are comfortable with the
job nature, 48% of the employees are neutral and 16% of the employees are
uncomfortable with the job nature.
Table -4.1.8:
Table representing the type of stress the employees experience in their job.
No.

of Percentage

Stress types

Respondents

Respondents

Physical stress

23

40.5

Mental stress

18

32

Psychological stress

15

27.5

of

Chart -4.1.8:
Chart representing the type of stress the employees experience in their job.

Type of stress Employees face

25
20
15
10
5
0

Physical stress

Mental stress

Psychological stress

Inference: Above mentioned table and chart shows that 40.5% of the employees
said they experience physical stress, 32% responds as mental stress and 27.5%
responds as psychological stress
Table -4.1.9:
Table representing the Expectations of the employees from the organization apart
from compensation.
No.

of Percentage

Expectations

Respondents

Respondents

Recognition

18

31

Self Respect

12

20.5

implement

17.5

Job security

10

18

Moral support

13

Freedom

Chart -4.1.9:

to

of

Chart representing the Expectations of the employees from the organization apart
from compensation.

Expectations of Employee other than Compensation

Moral support; 13%

Recognition

Recognition; 32%

Self Respect
Freedom to implement

Job security; 18%

Job security
Moral support

Freedom to implement; 16%

Self Respect; 21%

Inference: Above mentioned table and chart shows that 32% of the employees
expect recognition from the organization, 21% of the employees expect self-respect,
16% of the employees expect freedom to implement, 18% of the employees expect
job security and 13% of the employees expect moral support from the organization.
Table -4.1.10:
Table representing the working condition provided by Fenesta.
No.

of Percentage

Satisfaction level

Respondents

Respondents

Highly satisfied

Satisfied

18

31

Neutral

22

39

Dissatisfied

10

19

of

Highly dissatisfied

Chart -4.1.10:
Chart representing the working condition provided by Fenesta.

Working Conditions
25
20
15
10
5

is
fie
d
at

H
ig
h

ly

di
ss

D
is
s

at

is
fie
d

tr
al
N
eu

fie
d
tis
Sa

ig
h

ly

sa

tis

fie
d

Inference: Above mentioned table and chart shows that 7% of the employees are
highly satisfied with working condition , 31% of the employees are satisfied with the
working condition , 39% of the employees are neutral in their jab nature, 19% of the
employees are dissatisfied with the working condition and 4% of the employees are
highly dissatisfied with the working condition.
Table -4.1.11
Table representing the counseling program conducted by the management.
Counseling

No.

of Percentage

Program

Respondents

Respondents

Always

Usually

11

20.5

Sometimes

32

57.5

Rarely

16

of

Not at all

Chart
Charts representing the counseling program conducted by the management.

Counseling Program for Employees

35
30
25
20
15
10
5
0

No. of Respondents
Always

Usually

Sometimes

Rarely

Not at all

Inference: Above mentioned table and chart shows that 6% of the employees have
said that management conduct counseling program always, 20.5% of the
employees have said that management conduct counseling program usually, 57.5%
of the employees have said that sometimes management has conduct the
counseling program, 16% of the employees have said that management program
rarely conduct the counseling program and 0% of the employees have said that
there is no such counseling program.
Table -4.1.12:
Table representing willingness of employees to work after two years.
Level

of No.

of Percentage

Willingness

Respondents

Respondents

Like very much

Like

16

25

of

Neutral

24

42.5

Dislike

12

22.5

Dislike very much

Chart -4.1.12:
Chart indicating the level of willingness to work after two years.

Willingness to Work
Dislike very much
Dislike
Neutral
Like
Like very much
0

10

15

20

25

30

Inference:Above mentioned chart shows that 5% of employees are like very much,
25% of employees are like to work, 42.5% of employees are neutral in their view,
22.5% of the employees are dislike to work and 5% of the employees are dislike
veru much to work after two years.
Table -4.1.13:
Table representing Welfare provisions in the organization.
Statutory

No.

of Percentage

Welfare

Respondents

Respondents

Yes

47

84.5

No

15.5

Chart -4.1.13: Chart representing Welfare provisions in the organization.

of

Welfare Provisions for Employees

16%
Yes
No

84%

Inference: Above mentioned table shows that 84%of the employees said they are
provided with all statutory welfares and 16% of the employees said they are not
provided with such welfares.
Table -4.1.14:
Table representing the reward system preference of employees
No.

of Percentage

Rewards

Respondents

Respondents

Monetary rewards

16

27.5

Holiday vouchers

11

18

Medals & trophies

special training

Special scholarship

Promotion

18

33.5

Chart -4.1.14:

of

Rewards Prefered by Employees

Monetary rewards

Holiday vouchers

Medals & trophies

special training

Special scholarship

Promotion
18

5
4

No. of Respondents

2
11
16
0

10

12

14

16

18

20

Chart representing the reward system preference of employees.

Inference: Above mentioned table shows that 57.5% of the employees said they
prefer monetary rewards, 18% of the employees said they prefer holiday vouchers,
4% of the employees said they prefer medals & trophies, 8% of the employees said
they prefer special training, 9% of the employees said they prefer scholarship and
33.5% of the employees said they prefer promotion.
Table -4.1.15:
Table representing Importance level given to the employees by the management.
Importance

to No.

of Percentage

Employee

Respondents

Respondents

Yes

33

59

No

23

41

of

Chart -4.1.15:
Chart representing Importance level given to the employees by the management.

Importance given to Employees

Yes
41%

No
59%

Inference: Above mentioned table and chart shows that 59% of the employees
respond that management aware that employees are as an Asset of an
organization, 41% of employees respond no to this statement.
Table -4.1.16:
Table representing work life balance of employees
No.

of Percentage

Satisfaction level

Respondents

Respondents

Highly satisfied

16

Satisfied

22

39

Neutral

16

29

Dissatisfied

14

Highly dissatisfied

Chart -4.1.16:
Chart representing work life balance of employees.

of

Work-life Balance (Satisfaction Level)

22

25

16

20
15

10
1

5
is
fie
d
at
H
ig
h

ly

di
ss

D
is
s

at

is
fie
d

tr
al
N

eu

fie
d
tis
Sa

H
ig
h

ly

sa

tis

fie
d

Inference: Above mentioned table and chart shows that 16% of the employees are
highly satisfied with work life balance, 39% of the employees are satisfied with the
work life balance, 29% of the employees are neutral in their work life balance,
14% of the employees are dissatisfied with the working condition and 2% of the
employees are highly dissatisfied with the work life balance.
Table -4.1.18:
Table representing the Presence of retention measure in Fenesta.
No.

of Percentage

Retention Measure

Respondents

Respondents

Yes

31

55

No

25

45

Chart -4.1.18:
Chart representing the Presence of retention measure in HCL - BSERV.

of

Presence of Retention Measures

No; 45%

Yes; 55%

Yes

No

Inference: Above mentioned table and chart shows that 45% of the employees
said that organization takes necessary measures to retain them in the organization
and 55% of the employees said there are no such measures.
Table -4.1.19:
Table representing Retention strategy in the organization.
No.

of Percentage

Retention Strategy

Respondents

Respondents

Recognition

7.5

Training

19

33.5

Support

10.5

Promotion

23

41.5

Motivation

Chart -4.1.19:
Chart representing Retention strategy in the organization.

of

Retention Strategies
4

Motivation

23

Promotion
6

Support

19

Training
4

Recognition
0

10

15

20

25

Inference: Above mentioned table and chart shows that 7.5% of the employees
said recognition is the retention strategy used by organization, 33.5% of the
employees said training as a retention strategy, 10.5% of employees said support
as a retention strategy, 41.5% of the employees said promotion as a retention
strategy, 7% of the employees said motivation as a retention strategy.

Table -4.1.20:
Table representing Career development of the Employees in the Fenesta.
Career

No.

of Percentage

Development

Respondents

Respondents

Rapid Growth

12

22

Medium

29

51

Slow

10

18

Not at all

Chart -4.1.20:
Chart representing Career development of the Employees in Fenesta.

of

Career Development
35
30
25
20
15
10
5
0

No. of Respondents
Rapid Growth

Medium

Slow

Not at all

Inference: Above mentioned table and chart shows that 22% of the employees
have rapid growth in their career, 49% of the employees have medium growth, 18%
of employees have slow growth and 9% of employees have said they have no
career development in Fenesta.
Table -4.1.22:
Table representing the work place attributes that satisfy the employees.
No. of

Percentage of

Attributes

Respondents

Respondents

Recognition

15

26

Working relationship

10

14

Remuneration

11

23

Career development

13

25

Chance to
innovative
Appropriate
workload

Chart -4.1.22:

Chart representing the work place attributes that satisfy the employees.

Attributes that Satisfy Employees at Work Place

15

16
14
12
10
8
6
4
2
0

11

10

13

io
n
er
at
Re
m
un

Ap
p

ro
p

ria
t

Re
c

og

ni
tio

w
or
kl
oa

Inference: Above mentioned table shows that 21% of the employees said
recognition , 5.5% of the employees said Chance to innovative, 11% of the
employees said they Appropriate workload, 15.5% of the employees said they
Working relationship, 26% of the employees said Remuneration and 33.5% of the
employees said Career development.
Table -4.1.23:
Table representing Group harmony and inter-relation among employees.

Group

No.

of Percentage

harmony

Respondents

Respondents

To great extent

19

34

To some extent

29

52

Not at all

14

of

Group Harmony
14%
34%

52%

To great extent

To some extent

Not at all

Chart representing Group harmony and inter-relation among employees.

Inference: Above mentioned table shows that 52% of the employees said that
there is group harmony and inter-relationship among the team members to great
extent to achieve organization goal, 34% of the employees said to some extent and
14% of the employees said that there is no group harmony between the employees.
Table -4.1.24:
Table representing employees opinion on open flow of communication in the
organization.
No.

of Percentage

Options

Respondents

Respondents

Yes

33

59

No

23

41

of

Chart -4.1.24:
Chart representing employees opinion on open flow of communication in the
organization

Open flow of Communication

41%

Yes
59%

No

Inference: Above mentioned table and chart shows that 59% of the employees
respond that there is open flow of communication in the organization and 41% of
employees respond that there is no open flow of communication in the organization
Table -4.1.25:
Table representing fair and equal treatment provided to the employees.
No.

of Percentage

Options

Respondents

Respondents

Strongly agree

Agree

12

Neutral

17

31

Disagree

18

32

Strongly disagree

11

20

Chart -4.1.25:
Chart representing fair and equal treatment provided to the employees.

of

Fair and equal treatment provided to Employees

Strongly disagree

11

Disagree

18

Neutral

17

Agree

Strongly agree

Inference: Above mentioned table and chart shows that 5% of respondents

strongly agrees, 12% of respondents agrees, 31% of respondents neutral, 32% of
respondents disagrees and 20% of respondents strongly disagrees that fair and
equal treatment provided to the employees.