OPERATIONS

&MAINTENANCE MANUAL

CONTENTS
`
PRODUCTS USED

BORAL GYPSUM BOARD

HADLEY INTERNAL FRAMING SYSTEM

HADLEY CEILING SYSTEMS

MARCONI CEILING SYSTEMS

HILTI

STANDARD DOCUMENTS
Product Literature - Gypsum Board
Product Literature - Hadley Framing Systems
Product Literature Plasterboard Installation & Maintenance Manual
Product Literature Plasterboard Ceiling Systems
Product Literature Marconi Ceiling Systems
Installation & maintenance Manual
Cleaning & Repair Manual
Material Safety Data Sheets.

MANUFACTURER LITERATURE

CLEANING & REPAIR

MANUAL

Rain, Burst Pipes and Overflowing Sanitary Ware

Even though a small amount of water may not constitute a problem, depending on the duration, severity and
source of the water, plasterboard can be physically damaged if it becomes completely saturated. In this case
physical damage would diminish the physical properties of plasterboard or system.
In the case of damage, the affected area of Boral plasterboard should be removed and replaced. In the absence
of damage, wet Boral plasterboard can in most cases be saved after a complete dry out over a 24 hour period.
Mould growth begins typically 24 to 48 hours depending on environmental conditions. Due to the possibility of
mould and bacteria growth, materials that are damp or wet for more than 48 hours may need to be discarded.
Ventilation by fan is a useful aid during the dry out period.
General Safety Precautions
Prior to commencing any repair work, ensure that all electrical power is switched off before cutting through any
walls or ceilings where live wires may be present.
To prevent possible electrocution do not use an electric drill or saw.
Place temporary props under sagging ceilings before relieving water build up.
Draining Standing Water
Wall cavities can be drained by cutting holes at the bottom of each stud cavity above the bottom plate.
Check whether water is present by removing skirting board, drilling holes above the bottom plate or in the case
of a metal stud wall by drilling through the base channel at floor level.
If water is present in the cavities cut a hole large enough to drain the water completely.
Repeat this process at each stud cavity.
Sagging or saturated ceilings can be dangerous and must be drained with care. Starting from the perimeter,
away from the worst sagging area holes should be poked through theplasterboard, progressively working
towards the centre of the sag, allowing water to drain into suitably positioned buckets.

After water has been completely drained an assessment can then be made as to whether to remove, replace or
repair the plasterboard.
Completely remove wet insulation and replace if necessary.
Plasterboard removal and replacement may be required due to:
Paper de-lamination
Fastener pull through
Excessive sag
The need to remove saturated insulation
Drying Out
Ensure the source of the water or moisture is identified and eliminated, and damaged plasterboard and other wet
materials that are to be replaced are removed from the building to facilitate drying.
The entire building should be dried out immediately including those walls and ceilings that did not require
draining of saturated areas. Cut ventilating holes near the base of each cavity. Both sides of internal walls and
the inner side of external walls should be ventilated. Adequate ventilation, air circulation and drying are of
critical importance to minimize the potential for mildew or mould growth.
Remove vinyl wall coverings from wet or moist plasterboard to allow the water to exit through the surface of
the board.
Lower the humidity to facilitate drying. This can be achieved by opening up the building when the outside air is
dryer than inside air.
Use fans to increase air movement.
Inspection
Certain types of damage may occur after the Boral Plasterboard has dried out. This includes rusting of metal
fasteners, mould or mildew growth (either visible on the surface or concealed on the back face or framing).
Fasteners that show signs of corrosion or rust may be removed and replaced being remedially filled prior to
final decoration.
Check for adhesive failure in ceiling areas, particularly for damage that may have occurred to the back of
plasterboard. If required, remove and replace section of damaged plasterboard. Otherwise, fully screws fix area
where adhesive failure has occurred. Plasterboard ceilings that have sagged excessively constitute damage and
must be replaced.

Cleaning and Repairing

Surface mould and mildew may be removed using a solution of household laundry bleach(sodium hypochlorite)
mixed with water in the ratio of approximately one part bleach to three parts water or as per manufacturers
recommendations.
Exercise care and observe warning labels, Material Safety Data Sheets and manufacturers recommendations
when cleaning with this product.
Commence cleaning the plasterboard where the staining is most severe. Some areas may not clean up
successfully and may have to be replaced. Some sheets may also have to be sealed to prevent bleed through
after decoration.
After the Boral plasterboard has been cleaned repair and fill all holes and cut outs used for drying, including
those areas where fasteners were replaced, sealing the surface where necessary. For best results, repair with a
base and topping compound.
Where Boral Plasterboard has been previously painted, it may be necessary to consult a paint manufacturer for
advice on a suitable paint prior to repainting.

Procedures for Investigation and Repair of Moisture Problems

When a moisture problem arises, responders should conduct the initial evaluation and start the documentation
process, isolate the area, determine the cause of the problem and establish the proper steps to resolve the issue.
It is important to identify the source, cause, and extent of the moisture problem to determine the appropriate
action to be taken to correct and repair it. All potential sources and causes such as plumbing leaks, roof, door
and window leaks, groundwater infiltration, flooding, excessive humidity and condensation should be
evaluated.
In the case of accidental water intrusion from flooding, rain, snow melt, or plumbing and sewage backups, the
water intrusion must be stopped as soon as possible to prevent damage. Equipment and furniture should be dried
and protected and water removed from the area. The area should be dehumidified and damaged materials
replaced as soon as possible. Building staff should respond immediately, and professional contractors should be
hired as necessary to perform the clean-up and restoration.
Porous materials that cannot be dried within 24 to 48 hours usually cannot be saved without sophisticated
cleaning and considerable expense. Water damaged porous materials, such as gypsum board, fibrous glass or
cellulose insulation, carpets, mattresses, upholstered furniture, papers, and books should be removed and
disposed of in sealed bags.
In cases presenting sewage backup and flooding, occupants should be removed from the affected area. Porous
materials damaged by water that may contain sewage (gray water or black water) should be removed and

replaced. To limit the spread of bacteria and mold, items will require rapid decontamination by water extraction,
cleaning, disinfecting and drying of all wet surfaces. Hard surfaces contaminated by black or gray water can be
cleaned with disinfectants. If large areas are water-damaged, desiccants and/or dehumidifiers may be used as
necessary to remove excess humidity and prevent mold growth.

Mold Remediation
The extent of microbial contamination must be visually assessed. In cases where concealed microbial growth is
likely, or airborne microbial contamination requires assessment, a qualified specialist should be retained.
Contaminated areas should be secured and untrained and unauthorized individuals restricted from entry into the
area. If significant microbial contamination has occurred, a qualified mold remediation contractor should be
retained to remediate the area.
Microbial contamination on surfaces or in water reservoirs should be removed by qualified personnel according
to current recognized guidelines and standards to avoid dissemination and occupant exposures. When
contaminated materials are removed, they should be handled in a manner that avoids dispersion of microbial
contamination and bagged prior to removal from contamination site to prevent contamination of adjacent areas.
Appropriate steps should be taken to prevent future microbial growth in these locations without causing
occupant exposure to potentially harmful chemicals.
In situations where significant contamination has occurred, post-remediation sampling should be performed by
a qualified specialist to ensure that no visible mold remains and that surface microbial samples in remediated
areas indicate a reduction in microbial levels to normal surface fungal and bacterial ecology as compared with
surfaces of clean reference materials.

Important Notice
When repairing walls or ceilings requiring a given fire or acoustic rating care must be taken to ensure that all
repairs are consistent with the specific Fire or Sound Rated design to which the areas were initially constructed.
This includes, but is not limited to, plasterboard type, fixing method, and sealants used.

MARCONI CEILING SYSTEMS

MATADOR CONCEALED CEILING TILES