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Home Jobs BASIS
SAP Basis or SAP NW | Bangalore | 10+ yrs
Job Summary
Post Author
:
SAPTechies Jobs
Post Date
:
05 May 2015 11:48 am
Company Name
:
SAP India Pvt Ltd
Job Location
:
Bangalore
Function Area :
BASIS
Experience
Min. 10 Years
Max. 14 Years
Key Skills
:
Operations ManagerSAP Basis stakeholder management Produ
ct Management Netweaver SAP Netweaver
Contact Details :
Phone number : 91-80-49602242
Job Description
PURPOSE AND OBJECTIVES
The SAP SaaS Cloud Operations organization is responsible for the operations and
support of many on-demand cloud solutions and provides our customers and partne
rs with services across Cloud portfolio which includes Business ByDesign, Cloud
for Customer, HCI, IBP, S/4HANA, etc
In the role as Operations Manager you will own the Uptime SLA of the products. I
n addition you will be responsible of the execution of various Operations activi
ties across the stack. In this role you will interface with various internal and
external stakeholders (Operations, Support, AGS, Productization, Infrastructure
, Development, Product Management).
EXPECTATIONS AND TASKS
Operations Managers responsibilities include:
Uptime of Cloud Products
Different Operations KPIs including TCO
Establish a cohesive, constantly learning Operation teams
Participate in customer calls which are intended to explain outages, RCAs and co
rrective actions to customers, when demanded
Handling major escalations involving multiple teams and major stakeholders
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Required skills
Very good university degree
Strong communication and presentation skills with the ability to think analytica
lly, and solve complex problems
Ability to work in a globally distributed organization and eagerness to work wit
h people of other cultures

Able to work under pressure, in critical situations and under tight deadlines
Manage significant Operations teams
Preferred skills :
Exposure to SAP technologies especially SAP Netweaver(Basis)
Company Details:Established in 1996, SAP India is a wholly owned subsidiary of SAP AG. SAP is a
recognized leader in providing collaborative e-business solutions for all types
of industries, for every market, around the world. SAP India is a part of SAP As
ia Pacific and is responsible for the sales of SAP solutions, implementation, po
st-implementation support, and training and certification of customers and partn
ers. SAP India's mission is to enable companies to access the global market by o
ffering them a wide rage of Web-enabled solutions. For more than five years, SAP
India has been delivering solutions to hundreds of successful companies. Today,
SAP India is one of the fastest growing SAP subsidiaries with more than 200 cus
tomers using mySAP.com solutions. Headquartered in Bangalore, SAP India has offi
ces in Mumbai and Delhi.
Contact Details:SAP India PvtLtd
Brunton road
Tower B Sarjapur Outer Ring Road
Bellandur Post.
BANGALORE,Karnataka,India 560025
Telephone
91-80-49602242
Website
http://go.sap.com/index.html
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