Implementing a

Performance Management
System
December 3-4, 2015
8:30am 5:00pm
Venue: TBA
Course Description
Some people mistakenly assume that
performance management is concerned only with
following regulatory requirements to appraise and
rate performance. Actually appraising performance
is only one part of the overall process (and perhaps
the least important part.)
All organizations face the problem of
directing the energies of their staff to the task of
achieving organizational goals and objectives. In
doing so, organizations need to devise means to
influence and channel the behaviors of their
employees so as to optimize their contributions.
Performance management constitutes one of the
major management tools employed in this process.
This is based on the premise that an individual's
performance in a job is improved by having definite
goals, feedback about their performance and
complemented by an appropriate reward system.
This course will help give the participants a
clear view of what performance management is all
about and how to utilize it in achieving
organizational objectives.

Target Participants

Supervisors, Line managers and HR managers

who are responsible for bringing employees
performance to higher levels

Workshop Objectives
By the end of the workshop, the learners would
be able to:
Define Performance Management
Describe the requirements for the successful
implementation of a performance
management system.
Describe the roles managers and employees
play in the implementation of a performance
management system.
Understand the components of Performance
Management and how each relates to their
managerial or supervisory tasks;
Go through the steps towards successful
employee performance management.

Performance Management Workshop

Course Content

Time

Activities

Process Objectives
DAY 1

30 mins

1 hour

Introduction
Opening Remarks
House Rules
Leveling of Expectations
Ice Breaker
Overview of Performance Management
Introduction of the Performance
Management Concept
Breaking traditional assumptions about
performance
The Roles of Organizational Leaders as
Performance Managers

2 hours

Setting up your Performance Management

System
Creating The Policy
Change management and enablement
of the people involved.

1 hour and
30 mins

Planning Performance
Aligning Individual and Departmental
Objectives with Organizational Objectives
KRA, KPI and KPOs
Clarifying behavioral expectations
Seeking Understanding, Acceptance and
Commitment
Performance Monitoring
Measuring Performance based on standard
Setting up a Performance Monitoring
System
Identifying Performance Gaps
Setting up a performance feedback system
Developing the Employees Capacity to
Perform
Various Activities Involved in Addressing
Performance Gaps
Training as an important tool for improving
performance
Leaders role in ensuring success of training

1 hour and
30 mins

1 hour and
30 mins

Know the course

organization and apply
house rules

Define Performance
Management
Describe the
importance of managing
performance in
contributing to the
achievement of
organizational goals.
Describe the
requirements for the
successful
implementation of a
performance
management system.
Enumerate Activities
involved in Planning
Performance

Enumerate the activities

involved in monitoring
performance

Enumerate the activities

involved in monitoring
performance

3 hours

3 hours

1 hour

1 hour

DAY 2
Developing the Employees Capacity to
Perform
Coaching as an effective tool for improving
performance
Understanding the Coaching Mindset
Establishing an environment that is ideal for
coaching
Offering constructive feedback
Appraising Performance
Performance Appraisal Doing it right
Guidelines for conducting performance
appraisal discussion
Setting Developmental Action plan to
address performance gaps
Rewarding and Recognizing Good
Performance
Impact of Rewards and Recognition
Establishing a rewards and recognition
program
Individual Vs. Team-based reward
Various Tactics for recognizing good
performance
Re-entry action planning

Identify ways to help

employees improve their
performance

Go through the steps of

appraising performance
Pursue continuous
performance
improvement through the
performance
Use rewards and
recognition to
continuously motivate
employees to perform

Set Action plans to apply

learning in the workplace

The Facilitator

Edwin C. Ebreo
Edwin C. Ebreo is the founder and President of ExeQserve, Corporation, an HR Solutions
Company. He is also the companys head consultant for Organization Development and
Human Resource Development.
Prior to establishing ExeQserve, Ed worked as HR Director/Manager for CheQ Systems, a Software
Quality Engineering Company, Athena E-Services Group of Companies, a BPO company and PET
Plans, a pre-need company that had a diverse number subsidiaries that Ed was tasked to manage.
During his stint with these companies, Ed was able to develop his expertise in managing the HR
Department as a shared resource among groups of companies, handling no less than three
companies at a time. He was also Head of Training for SPI Technologies, one of the largest and
pioneering BPO companies in the Philippines. He also headed the training department of Philippine
Seven Corporation, the local licensee of the 7-Eleven chain of convenience stores. He started
working as a freelance Human resource and Organization Development Consultant on weekends at
the early age of 28. He finally left full time HR Management practice 7 years ago to concentrate on
consulting. He eventually setup ExeQserve Corporation in 2007 to cater to his growing clientele. His 15
years of experience helps Ed appreciate organizations and people from various industries and help
them achieve their full potential through training and other HR-related interventions.
As a Human Resource Management and Organization Development Consultant, Ed has helped
several companies and on government agencies establish their HR and OD Strategies. Ed has also
designed and facilitated training on the following skills; leadership and management; coaching;
performance management; customer service; creativity and innovation; presentation skills; time
management; personal effectiveness; visioning; assertive communication; HR Management for line
Managers; problem solving and decision making; managing meeting; change management; selling;
team building; strategic planning and trainers training. He continues to customize programs to meet
the unique needs of organizations.
Ed is a passionate public speaker. He is an active member of Toastmasters Club with a norm of
Advanced Communicator Silver. As a Toastmaster, he has helped establish clubs and mentored
members to achieve their full potentials as public speakers and leaders.
As a consummate HR Professional, Ed has offered free advice on career, human resource
management, leadership and other topics through his popular blog Anything HR by Ed
(http://anythinghr.blogspot.com) and Pinoy Career Coach (http://pinoycareercoach.blogspot.com)
Ed took up Mass Communication at New Era University and has completed various training programs
that helped him develop his competence in leading and training. His most important education is his
experience as human resource development professional helping companies achieve their full
potential through their people.