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HighCPUutilizationduetoCat4kMgmtLoPriinWSC4507RE
UnansweredQuestion

HCLSupport3yearsago
Hi,
WearegettingtheHIGHCPUprocessduetoCat4kMgmtLopriwithbothcoreSwitchesinstalledatthe
Customersite.
HTAINHYD03XXXCS0001#shprocessescpusorted
CPUutilizationforfiveseconds:89%/2%oneminute:68%fiveminutes:59%
PIDRuntime(ms)InvokeduSecs5Sec1Min5MinTTYProcess
5241015708283160588800068.02%43.64%33.26%0Cat4kMgmtLoPri
51102005809666784354315277.83%11.70%12.78%0Cat4kMgmtHiPri
1111814896792256059131707.43%7.41%7.42%0SpanningTree
HTAINHYD03XXXCS0002#shprocessescpusorted
CPUutilizationforfiveseconds:66%/3%oneminute:51%fiveminutes:48%
PIDRuntime(ms)InvokeduSecs5Sec1Min5MinTTYProcess
523078834762717954896037.51%20.72%18.28%0Cat4kMgmtLoPri
51181077791218219809179938.63%13.57%14.40%0Cat4kMgmtHiPri
105337527184229752486008.07%4.48%3.80%0IPInput
111190137997680949735234886.63%6.75%6.75%0SpanningTree
223911743202960863193071.43%1.46%1.45%0HSRPCommon
Alsoattachingherethelogsshowversion,showprocesscpusorted,showlogging,showinterfaceforboththeSwitches.
SuggestmeonthisissuefacingandconfirmifthereisanyBUGimpactorsomeotherspecificreason??
Regards,
Ashutosh
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Attachment:
131041HTAINHYD03XXXCS0002.txt.zip
131042HTAINHYD03XXXCS0001.txt.zip
Ihavethisproblemtoo.
1vote

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GiuseppeLarosa3yearsago

HelloAsh,
theseprocesses
Cat4kMgmtLoPriandCat4kMgmtHiPri
arespecificofC4500architecturetofurthertroubleshootyourissueyoushouldreadthefollowingspecific
document:
http://www.cisco.com/en/US/products/hw/switches/ps663/products_tech_note09186a00804cef15.shtml
Theseprocessesareactuallycontainersofmultipleprocessesandyouneedtouse
showplatformhealth
togoonintheinvestigation
Edit:
fromthelogbufferofthefirstswitchtherearesomemessagesthatarequiteimportant
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HighCPUutilizationduetoCat4kMgmtLoPriinWSC4507RE|LAN,SwitchingandRouting|CiscoSupportCommunity|6016|11545226

068722:May811:47:15.797IST:%C4K_HWACLMAN4ACLHWPROGERR:InputSecurity:Vlan522
ADWEAhardwareTCAMlimit,somepacketprocessingwillbesoftwareswitched.
068723:May811:47:15.797IST:%C4K_HWACLMAN4ACLHWPROGERRREASON:Input(null,
46/Normal)Security:Vlan522ADWEAinsufficienthardwareTCAMmasks.
SamekindofmessagesarereportedforotherVlans
CLMAN4ACLHWPROGERR:InputSecurity:Vlan424ArmstronghardwareTCAMlimit,somepacket
processingwillbesoftwareswitched.
068743:May1412:59:41.618IST:%C4K_HWACLMAN4ACLHWPROGERRREASON:Input(null,
16/Normal)Security:Vlan424ArmstronginsufficienthardwareTCAMmasks.
CLMAN4ACLHWPROGERR:InputSecurity:Vlan427LaureatehardwareTCAMlimit,somepacket
processingwillbesoftwareswitched.
068747:May1413:01:37.008IST:%C4K_HWACLMAN4ACLHWPROGERRREASON:Input(null,
30/Normal)Security:Vlan427LaureateinsufficienthardwareTCAMmasks.
ThismeansthatthedeviceisfallingbacktoprocessswitchingbecausetheportionoftheTCAMtablededicated
toimplementationofACLsisfull,youshouldreviewtheACLsappliedtoSVIvlan522,vlan440,vlan424and
soontounderstandwhythishappens.Thismayexplainthehighcpuusageonthedevice
onthefirstdevicethereisalsoanIPaddressconflictwithanexternalhost
069004:Jun1412:37:59.602IST:%IP4DUPADDR:Duplicateaddress10.119.81.161onVlan525,sourced
by4487.fc8a.2929
OUIsearchfor4487fcprovidesthefollowingresult:
4487FC(hex)ELITEGROUPCOMPUTERSYSTEMCO.,LTD.
4487FC(base16)ELITEGROUPCOMPUTERSYSTEMCO.,LTD.
NO.239,Sec.2,TiDingBlvd.
Taipei11493
TAIWAN,REPUBLICOFCHINA

Edit2:
thesamekindoferrorappearsinthelogbufferofthesecondswitch:
069846:Jul416:30:55.682IST:%C4K_HWACLMAN4ACLHWPROGERR:InputSecurity:Vlan480
OraclehardwareTCAMlimit,somepacketprocessingwillbesoftwareswitched.
069847:Jul416:30:55.682IST:%C4K_HWACLMAN4ACLHWPROGERRREASON:Input(null,
47/Normal)Security:Vlan480OracleinsufficienthardwareTCAMmasks.
Hopetohelp
Giuseppe
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HCLSupport3yearsago
HelloGiuseppe,
Alsoattachingheretheoutputcommandshplatformcpupackstatall,showplatformhealth.Showlogging
toinvestigatethiscasebrief.
FindtheattachmentforboththeSwitches.
Regards,
Ashutosh
Attachment:
131015HYDCore2log.txt.zip
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GiuseppeLarosa3yearsago

HelloAshutosh,
theissueiswiththeswitchconfiguration:ACLsorpolicymapsusedforQoShaveusedalltheportionof
TCAMdedicatedtothispurpose,andthiscausesfallbacktoprocessswitchinginseveralclientvlanswith
impactoncpuusage
http://www.cisco.com/en/US/docs/switches/lan/catalyst4500/12.2/53SG/system/messages/emsg.html#wp1253343
Edit:
youmaywanttoopenaTACservicerequesttogetfurtherhelponthis.
Hopetohelp
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Giuseppe
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HCLSupport3yearsago
Hi,
Agreewiththereasonexplaininghereforthiscause.
Alsoconfirmifsomeotherreasonmaybefoundoutwiththeshplatformcpupackstatall,showplatform
health.hopethatmayhelpus.
Regards,
Ashutosh
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GiuseppeLarosa3yearsago

HelloAshutosh,
asfarasIcanseeinthelatestlogfilestherearenootherreasonsforhighcpuusage
PacketsReceivedbyPacketQueue
QueueTotal5secavg1minavg5minavg1houravg

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[outputomitted]
ACLswprocessing65058450413381096906785
thenyouseemanyitemsusedat100%relatedtoACLorQoS
like
RkiosQoSPolicyMaps356.320%0.03100%
AclClassifierIdToCla48.000%0.07100%
RkiosQoSClassMaps896.000%0.16100%
AclToIosFilterMapLis384.000%0.07100%
and
AclOp2048.000%0.17100%
AclOpAceSet2559.960%3.10100%
AclClassifier1280.000%3.71100%
AclFeature2570.040%9.35100%
Acl1408.000%4.08100%
Ace249215.853%287.78100%
tobenotedalsosomeentriesrelatedtoPIMareat100%
PimPhyports1054.6824%261.56100%
PimPorts906.2531%282.75100%
PimModules162.001%3.16100%
PimSlots6.002%0.16100%
PimChassis38.256%2.39100%
Hopetohelp
Giuseppe
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AlcidesMiguel2yearsago

HiHCL,
Haveyouresovedthisissue?IfsohowdoyouresolvedI'vethesameproblemtoo.:(
Bestregards,
AlcidesMiguel
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PostedJuly6,2012at12:05AM
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