Beruflich Dokumente
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You are sending your personal information to Veda Advantage Information Services and Solutions Limited
ABN: 26 000 602 862 (Veda) to request the My Credit File or My Veda Alert reports from Veda.
Compliance
2.
As you appreciate the provision of these reports involves dealing with your personal information including
credit reporting information. It is therefore very important that you acknowledge and agree that:
you are sending your own personal information only;
you are providing accurate, up to date, complete and not misleading information; and
the Privacy Act provides a $30,000 penalty for obtaining by false pretence access to an individual's
credit file in the possession of a credit reporting agency.
Payment
3. You will pay the current price for My Credit File or My Veda Alert as advertised on Veda's web site or special
offer using any electronic means of payment that Veda chooses to accept at any given time such as credit card
or BPAY. Please note that if there is no file pertaining to your request you will still be charged the same amount
as the scheduled fee for this service for processing your request and delivery of our product.
4.
Within one business day after you provide your information and pay Veda via its website or over the
telephone Veda will dispatch one copy of your credit file (although it may take longer, see Clause 6 below) one
time only by your choice of email, fax or mail.
5.
Veda does not guarantee the security or availability of its website, the internet, email, call centre, fax or mail.
Proof of Identity
6.
Given that we are dealing with personal information, Veda takes reasonable steps to satisfy itself that all
personal information it dispatches goes to the correct person. Additionally, under section 1.10 of the Credit
Reporting Code of Conduct we are required to obtain such evidence as is reasonable in the circumstances to
satisfy ourselves as to your identity. Accordingly, Veda may make enquiries to help satisfy itself that you are who
you say you are. If the information you send Veda does not meet Veda's current security requirements Veda
may contact you and ask you to provide additional documentation to prove your identity. In this case Veda may
take longer than one business day to dispatch your credit file, and Veda will not provide a refund for this delay. If
you do not provide sufficient information and/or Veda is not satisfied that you have proved your identity, Veda
may refuse to supply you with the service. In the event that you have already paid for the service a refund will be
provided. If after one business day Veda has neither dispatched your credit file nor contacted you to ask you to
provide additional information you may request either a refund or a re-supply of your credit file.
7.
For security and related reasons you must provide us with an up-to-date and a valid email address. If for
any reasons you change your email address you must notify us of that change immediately. This is essential for
you to receive the reports and to do so in a secure manner. You can do this by contacting Veda on 1300 762
207.
Termination and Renewal
8.
Once ordered My Credit File will be dispatched to you and no refund will be provided. You may terminate
your subscription to My Veda Alert by giving Veda 2 weeks notice. Subject to Clauses 17 to 21 you will not be
entitled to any refund upon termination by you. Terminating under this clause does not change the consent for
use or disclosure of your personal information provided under these terms and conditions. If you wish to
withdraw your consent you must do so in accordance with Clause 13.
9.
Where you have ordered the My Veda Alert, your subscription to My Veda Alert will be automatically
renewed annually unless you expressly terminate it before the renewal date.
Newsletters
Competitions
Surveys
Other, if any
12. Veda may do so by using a variety of means including:
24. These terms and conditions are governed by the laws of New South Wales and both Veda and you submit to
the non-exclusive jurisdiction of the courts of that state.