Beruflich Dokumente
Kultur Dokumente
this may be on
account of a number of reasons like defects in goods,quality not matching the requirement for
which the buyer not needing the stock etc. This procedure covers the process of sales return.
Buyer will communicate the issue regarding defect in delivered good through mail. The person
from the sales department will inspect the defect by visiting the concerned buyer and will report
back whether to accept the delivered good back or not. The commercial department will further
take necessary action.
Return Order
Create return order. Return order involves customer id, item name, description for the return of
the item, debtors reference number for the return of the item, delivered quantity, sales unit of
the item, debtor requests for a replacement of the returned
Defect Confirmation
Return Deliver
Goods Received
Inspection of Goods
Stock Update
Excise return
Block Stock
Stock
& Scrap
Replacement
Payment
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