Beruflich Dokumente
Kultur Dokumente
Charlotte NC 28277
(954) 873-4559
R1Car2@outlook.com
www.linkedin.com/in/robertcarmichael1
Experienced Revenue Cycle Manager and Healthcare Administrator with twenty-eight years of
experience looking to secure a position with a reputable organization to measurably improve
performance and profitability.
Experience
PMMC Charlotte, NC
3/2013 to 4/2015
VP Recovery
The Recovery Division is focused on the identification and collection of hospital underpaid
receivables from the major payers.
During my time in the position, the division increased revenues by more than 80% while head
count increased less than 30%.
Successfully streamlined systems and brought transparency to processes.
Responsible for the professional fees side of the Revenue Cycle for this 120 + physician practice.
Improved utilization of the Patient Accounting system through increased functionality/ reporting
ability.
Worked with various areas of this 17 locations and 120 physician practice to successfully
improve reporting, cash flow, and front desk operations.
7/10 to 6/11
8/2009-12/2012
6/11 to 12/12
8/09 to 7/10
Established a sales and marketing program to successfully identify physician practices interested
in adopting medical records for their practice.
Developed a sales program to offer electronic Medical Records as Software as a Service to
practices on the East Coast of Florida.
The position included business-to-business sales efforts including cold calling in person and on
the phone.
7/2006 5/2009
Robert Carmichael
Charlotte NC 28277
(954) 873-4559
R1Car2@outlook.com
www.linkedin.com/in/robertcarmichael1
2/2002 6/2006
Executive Director
Responsible for day-to-day operations for this large and prominent multi-physician and multilocation medical practice.
Responsible for day to day operations including P&L, billing and collections, personnel and other
non-medical functions.
Researched, identified and implemented a new practice management system that streamlined
operations and improved staff productivity.
Improved collections and reduced days in AR by 50%.
Worked to develop, implement and manage a successful managed care network encompassing
several practices over a wide geographic area.
2/2001-4/2002
9/1999 4/2001
President
Founding Principal of this start-up Internet company with a focus on a worldwide database of
organizations.
Designed and oversaw the development of a large and complex database to handle company
data and provide credit reporting data over the web.
Acquired www.WorldTradeZone.com and received a Letter of Intent to fund the companys
development.
6/1996 9/1999
Administrator
Responsible for the day-to-day operations of this multi-location and multi-physician medical
practice.
Established several large and profitable managed care contracts.
Robert Carmichael
Charlotte NC 28277
(954) 873-4559
R1Car2@outlook.com
www.linkedin.com/in/robertcarmichael1
Negotiated with several Private Practice Management Companies (PPMC) to establish a close
strategic relationship.
2/1995 5/1996
Administrator
Responsible for the day-to-day operations including P&L, Human Resources, and operations.
Guided the company through a transition from a private practice into a subsidiary of a large
Private Practice Management Company.
7/1991 4/1994
Administrator
Responsible for day-to-day operations of this fast growing advertising oriented practice.
While there, the practice increased patient visits well over 50% and doubled surgical volume.
Placed TV, Radio and Print advertising to promote the practice.
2/1990 6/1991
Business Manager
Business Manager for Harvards hospital based eye physician Practice with 38 full time and 98
part time physicians.
10/1987 5/1990
Business Manager
Redesigned patient flow to increase capacity within the same space by 50%.
Computerized the accounting and financial systems to provide accurate and timely reporting.
Dramatically improved collections and reduced accounts receivable.
Education
University of Miami - Miami FL
Masters in Business Administration
Marketing and Management
GPA 3.93
Robert Carmichael
Charlotte NC 28277
(954) 873-4559
R1Car2@outlook.com
www.linkedin.com/in/robertcarmichael1
Outstanding Young Man of the Year Award from the Lansdale, PA Jaycees
Active volunteer for AIESEC including AIESEC Life and a member of the Appalachian State Board
of Advisors.
Over the years I have been a volunteer in many community organizations and served in
leadership positions.